Massachusetts 2023-2024 Regular Session

Massachusetts Senate Bill S645 Compare Versions

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22 SENATE DOCKET, NO. 1130 FILED ON: 1/18/2023
33 SENATE . . . . . . . . . . . . . . No. 645
44 The Commonwealth of Massachusetts
55 _________________
66 PRESENTED BY:
77 Cindy F. Friedman
88 _________________
99 To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
1010 Court assembled:
1111 The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
1212 An Act relative to out-of-network billing.
1313 _______________
1414 PETITION OF:
1515 NAME:DISTRICT/ADDRESS :Cindy F. FriedmanFourth MiddlesexSusannah M. Whipps2nd Franklin1/27/2023Jack Patrick Lewis7th Middlesex1/30/2023Patricia D. JehlenSecond Middlesex3/2/2023 1 of 9
1616 SENATE DOCKET, NO. 1130 FILED ON: 1/18/2023
1717 SENATE . . . . . . . . . . . . . . No. 645
1818 By Ms. Friedman, a petition (accompanied by bill, Senate, No. 645) of Cindy F. Friedman,
1919 Susannah M. Whipps, Jack Patrick Lewis and Patricia D. Jehlen for legislation relative to out-of-
2020 network billing. Financial Services.
2121 [SIMILAR MATTER FILED IN PREVIOUS SESSION
2222 SEE SENATE, NO. 674 OF 2021-2022.]
2323 The Commonwealth of Massachusetts
2424 _______________
2525 In the One Hundred and Ninety-Third General Court
2626 (2023-2024)
2727 _______________
2828 An Act relative to out-of-network billing.
2929 Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority
3030 of the same, as follows:
3131 1 SECTION 1. Chapter 12C of the General Laws is hereby amended by adding the
3232 2following section:-
3333 3 Section 25. The center shall calculate the noncontracted commercial rate for emergency
3434 4services and the noncontracted commercial rate for nonemergency services established under
3535 5section 30 of chapter 176O. The center may contract with a nonprofit organization with expertise
3636 6in independent analysis of payment rates for health care services to assist the center in
3737 7calculating the noncontracted commercial rate for emergency services and the noncontracted
3838 8commercial rate for nonemergency services; provided, however, that such organization shall not
3939 9be affiliated with a health carrier or a health care provider. 2 of 9
4040 10 SECTION 2. Section 1 of chapter 176O of the General Laws, as appearing in the 2020
4141 11Official Edition, is hereby amended by inserting after the definition of “Downside risk” the
4242 12following definition:-
4343 13 “Emergency health care services”, health care services rendered to an insured
4444 14experiencing an emergency medical condition.
4545 15 SECTION 3. Said section 1 of said chapter 176O, as so appearing, is hereby further
4646 16amended by inserting after the definition of “Incentive plan” the following definition:-
4747 17 “In-network contracted rate”, the rate contracted between an insured's carrier and a
4848 18network health care provider for the reimbursement of health care services delivered by that
4949 19health care provider to the insured.
5050 20 SECTION 4. Said section 1 of said chapter 176O, as so appearing, is hereby further
5151 21amended by inserting after the definition of “Network” the following 3 definitions:-
5252 22 “Noncontracted commercial rate for emergency services”, the amount set pursuant to
5353 23section 28 of chapter 176O and used to determine the rate of payment to a health care provider
5454 24for the provision of emergency health care services to an insured when the health care provider is
5555 25not in the carrier’s network; provided, however, that “noncontracted commercial rate for
5656 26emergency services” shall not include emergency health care services that are provided by a
5757 27person or entity licensed by the department of public health pursuant to section 6 of chapter
5858 28111C to establish or maintain an ambulance service.
5959 29 “Noncontracted commercial rate for nonemergency services”, the amount set pursuant to
6060 30section 28 of chapter 176O and used to determine the rate of payment to a health care provider 3 of 9
6161 31for the provision of nonemergency health care services to an insured when the health care
6262 32provider is not in the carrier’s network.
6363 33 “Nonemergency health care services”, health care services rendered to an insured
6464 34experiencing a condition other than an emergency medical condition.
6565 35 SECTION 5. Subsection (a) of section 6 of said chapter 176O, as so appearing, is hereby
6666 36amended by striking out paragraph (8) and inserting in place thereof the following paragraph:-
6767 37 (8) a summary description of the procedure, if any, for out-of-network referrals and any
6868 38additional charge for utilizing out-of-network providers and a description of the out-of-network
6969 39consumer protections, including the prohibition on certain billing practices under this chapter.
7070 40 SECTION 6. Subsection (a) of section 27 of said chapter 176O, as so appearing, is
7171 41hereby amended by adding the following sentence:-
7272 42 The common summary of payments form shall include a description of the out-of-
7373 43network consumer protections, including the prohibition on certain billing practices, under this
7474 44chapter.
7575 45 SECTION 7. Said chapter 176O is hereby further amended by adding the following
7676 46sections:-
7777 47 Section 30. (a) The division shall, in consultation with the health policy commission, the
7878 48center for health information and analysis and the executive office of health and human services,
7979 49establish and implement the noncontracted commercial rate for emergency services and the
8080 50noncontracted commercial rate for nonemergency services. The noncontracted commercial rate
8181 51for emergency services and the noncontracted commercial rate for nonemergency services shall 4 of 9
8282 52be in effect for a term of 5 years and shall apply to payments under clauses (ii) and (iv) of
8383 53paragraph (1) of subsection (a) of section 31 of said chapter 176O.
8484 54 (b) In establishing the noncontracted commercial rate for emergency services and the
8585 55noncontracted commercial rate for nonemergency services, the division shall consider:
8686 56 (i) existing contracted rates by public and private payers and the appropriateness of those
8787 57rates for covering the cost of care;
8888 58 (ii) the impact of each rate on: (A) patient access to health care services by geographic
8989 59location; (B) the growth of total health care expenditures; (C) encouraging in-network
9090 60participation by health care providers and incentivizing carriers to contract with health care
9191 61providers; (D) financial stability of health care providers and systems; (E) insurance premiums;
9292 62and (F) provider price variation;
9393 63 (iii) utilization of the rates by self-insured health plans;
9494 64 (iv) ease of transparency in calculating the rates and ease of administration by health care
9595 65providers and carriers;
9696 66 (v) the advisability of establishing a process for providers or payers to dispute the
9797 67accuracy or appropriateness of a rate;
9898 68 (vi) best practices in other states; and
9999 69 (vii) any other factor that the division deems relevant.
100100 70 In developing the noncontracted commercial rate for emergency services and the
101101 71noncontracted commercial rate for nonemergency services, the division shall determine that the 5 of 9
102102 72rates do not have a negative impact on the delivery of care by health care providers
103103 73predominately serving communities that experience health disparities as a result of race,
104104 74ethnicity, socioeconomic status or other status as determined by the division.
105105 75 (c) Prior to establishing and implementing the noncontracted commercial rate for
106106 76emergency services and the noncontracted commercial rate for nonemergency services, the
107107 77division shall hold a public hearing. The hearing shall examine current rates paid for in-network
108108 78and out-of-network services and the impact of those rates on the operation of the health care
109109 79delivery system. and the hearing shall help the division determine, based on the provided
110110 80testimony, information and data, an appropriate noncontracted commercial rate for emergency
111111 81services and an appropriate noncontracted commercial rate for nonemergency services consistent
112112 82with subsection (b). The division shall provide notice to the public, the health policy
113113 83commission, the center for health information and analysis and the executive office of health and
114114 84human services of the hearing not less than 45 days before the date of the hearing. The division
115115 85shall identify as witnesses for the hearing a representative sample of providers, provider
116116 86organizations, payers and other interested parties as the division may determine. Any interested
117117 87party may testify at the hearing.
118118 88 (d) Not later than 30 days after the division’s hearing under subsection (c), the division
119119 89shall publish on its website and implement a noncontracted commercial rate for emergency
120120 90services and a noncontracted commercial rate for nonemergency services. The noncontracted
121121 91commercial rate for emergency services and the noncontracted commercial rate for
122122 92nonemergency services shall take effect immediately and shall be in effect for the applicable 5-
123123 93year term. 6 of 9
124124 94 (e) The division shall conduct a review of established rates in the fourth year of the rates’
125125 95operation. The division shall hold a public hearing under subsection (c) in said fourth year and
126126 96recommend rates consistent with this section to be effective for the next 5-year term.
127127 97 (f) The noncontracted commercial rate for emergency services and the noncontracted
128128 98commercial rate for nonemergency services established under subsection (d) shall be calculated
129129 99by the center for health information and analysis as provided in section 25 of chapter 12C.
130130 100 Section 31. (a)(1) A carrier shall reimburse a health care provider as follows:
131131 101 (i) where the health care provider is a member of an insured’s carrier’s network but not a
132132 102participating provider in the insured’s health benefit plan and the health care provider has
133133 103delivered health care services to the insured to treat an emergency medical condition, the carrier
134134 104shall pay that provider the in-network contracted rate for each delivered service; provided,
135135 105however, that such payment shall constitute payment in full to that health care provider and the
136136 106provider shall not bill the insured except for any applicable copayment, coinsurance or
137137 107deductible that would be owed if the insured received such service or services from a
138138 108participating health care provider under the terms of the insured’s health benefit plan;
139139 109 (ii) where the health care provider is not a member of an insured’s carrier’s network and
140140 110the health care provider has delivered health care services to the insured to treat an emergency
141141 111medical condition, the carrier shall pay that provider the noncontracted commercial rate for
142142 112emergency services for each delivered service; provided, however, that such payment shall
143143 113constitute payment in full to the health care provider and the provider shall not bill the insured
144144 114except for any applicable copayment, coinsurance or deductible that would be owed if the 7 of 9
145145 115insured received such service or services from a participating health care provider under the
146146 116terms of the insured’s health benefit plan;
147147 117 (iii) where the health care provider is a member of an insured’s carrier’s network but not
148148 118a participating provider in the insured’s health benefit plan and the health care provider has
149149 119delivered nonemergency health care services to the insured and a participating provider in the
150150 120insured’s health benefit plan is unavailable or the health care provider renders those
151151 121nonemergency health care services without proper notice to the insured as described in section
152152 122228 of chapter 111, the carrier shall pay that provider the in-network contracted rate for each
153153 123delivered service; provided, however, that such payment shall constitute payment in full to the
154154 124health care provider and the provider shall not bill the insured except for any applicable
155155 125copayment, coinsurance or deductible that would be owed if the insured received such service
156156 126from a participating health care provider under the terms of the insured’s health benefit plan; and
157157 127 (iv) where the health care provider is not a member of an insured’s carrier’s network and
158158 128the health care provider has delivered nonemergency services to the insured and a participating
159159 129provider in the insured’s health benefit plan is unavailable or the health care provider renders
160160 130those nonemergency health care services without proper notice to the insured as described in
161161 131section 228 of chapter 111, the carrier shall pay the provider the noncontracted commercial rate
162162 132for nonemergency services for each delivered service; provided, however, that such payment
163163 133shall constitute payment in full to the health care provider and the provider shall not bill the
164164 134insured except for any applicable copayment, coinsurance or deductible that would be owed if
165165 135the insured received such service or services from a participating health care provider under the
166166 136terms of the insured’s health benefit plan. 8 of 9
167167 137 (2) It shall be an unfair and deceptive act or practice in violation of section 2 of chapter
168168 13893A for any health care provider or carrier to request payment from an enrollee, other than the
169169 139applicable coinsurance, copayment, deductible or other out-of-pocket expense, for the services
170170 140described in paragraph (1).
171171 141 (b) Nothing in this section shall require a carrier to pay for health care services delivered
172172 142to an insured that are not covered benefits under the terms of the insured’s health benefit plan.
173173 143 (c) Nothing in this section shall require a carrier to pay for nonemergency health care
174174 144services delivered to an insured if the insured had a reasonable opportunity to choose to have the
175175 145service performed by a network provider participating in the insured’s health benefit plan.
176176 146Evidence that an insured had a reasonable opportunity to choose to have the service performed
177177 147by a network provider may include, but not be limited to, a written acknowledgement submitted
178178 148with any claim for reimbursement from the carrier that: (i) is signed by the insured; and (ii) was
179179 149provided by the health care provider to the insured before the delivery of nonemergency health
180180 150care services and provided the insured a reasonable amount of time to seek health care services
181181 151from a participating provider in the insured’s health benefit plan.
182182 152 (d) With respect to an entity providing or administering a self-funded health benefit plan
183183 153governed by the provisions of the federal Employee Retirement Income Security Act of 1974, 29
184184 154U.S.C. § 1001 et seq. and its plan members, this section shall only apply if the plan elects to be
185185 155subject to the provisions of this section. To elect to be subject to the provisions of this section,
186186 156the self-funded health benefit plan shall provide notice to the division on an annual basis, in a
187187 157form and manner prescribed by the division, attesting to the plan’s participation and agreeing to
188188 158be bound by the provisions of this section. The self-funded health benefit plan shall amend the 9 of 9
189189 159health benefit plan, coverage policies, contracts and any other plan documents to reflect that the
190190 160benefits of this section shall apply to the plan’s members.
191191 161 (e) In a form and manner to be prescribed by the division, carriers shall indicate to
192192 162insureds that the plan is subject to these provisions. In the case of self-funded health benefit
193193 163plans that elect to be subject to this section pursuant to subsection (d), the plan shall indicate to
194194 164its members that it is self-funded and has elected to be subject to these provisions.
195195 165 (f) The commissioner shall promulgate regulations that are necessary to implement this
196196 166section.
197197 167 (g) The attorney general shall have the authority to conduct investigations of alleged
198198 168violations of this section pursuant to section 5 of chapter 175H or section 6 of chapter 93A. The
199199 169attorney general may enforce this section by bringing an action pursuant to section 4 or said
200200 170section 5 of said chapter 175H or section 4 of said chapter 93A.
201201 171 SECTION 8. Notwithstanding any general or special law to the contrary, the division of
202202 172insurance shall establish and implement a noncontracted commercial rate for emergency services
203203 173and a noncontracted commercial rate for nonemergency services under section 30 of chapter
204204 174176O of the General Laws not later than July 31, 2024; provided, that the noncontracted
205205 175commercial rate for emergency services and the noncontracted commercial rate for
206206 176nonemergency services established by the division shall be based on the report and
207207 177recommendations of the secretary of health and human services under section 71 of Chapter 260
208208 178of the Acts of 2020.