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2 | 2 | | HOUSE DOCKET, NO. 3154 FILED ON: 1/16/2025 |
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3 | 3 | | HOUSE . . . . . . . . . . . . . . . No. 1119 |
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4 | 4 | | The Commonwealth of Massachusetts |
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5 | 5 | | _________________ |
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6 | 6 | | PRESENTED BY: |
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7 | 7 | | Mark J. Cusack |
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8 | 8 | | _________________ |
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9 | 9 | | To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General |
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10 | 10 | | Court assembled: |
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11 | 11 | | The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: |
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12 | 12 | | An Act relative to financial technology services. |
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13 | 13 | | _______________ |
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14 | 14 | | PETITION OF: |
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15 | 15 | | NAME:DISTRICT/ADDRESS :DATE ADDED:Mark J. Cusack5th Norfolk1/16/2025 1 of 16 |
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16 | 16 | | HOUSE DOCKET, NO. 3154 FILED ON: 1/16/2025 |
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17 | 17 | | HOUSE . . . . . . . . . . . . . . . No. 1119 |
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18 | 18 | | By Representative Cusack of Braintree, a petition (accompanied by bill, House, No. 1119) of |
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19 | 19 | | Mark J. Cusack relative to licensing of earned wage access services providers by the Division of |
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20 | 20 | | Banks. Financial Services. |
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21 | 21 | | [SIMILAR MATTER FILED IN PREVIOUS SESSION |
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22 | 22 | | SEE HOUSE, NO. 4456 OF 2023-2024.] |
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23 | 23 | | The Commonwealth of Massachusetts |
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24 | 24 | | _______________ |
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25 | 25 | | In the One Hundred and Ninety-Fourth General Court |
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26 | 26 | | (2025-2026) |
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27 | 27 | | _______________ |
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28 | 28 | | An Act relative to financial technology services. |
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29 | 29 | | Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority |
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30 | 30 | | of the same, as follows: |
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31 | 31 | | 1 The Massachusetts General Laws, as so appearing in the 2022 Official Edition, are |
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32 | 32 | | 2hereby amended by inserting after Chapter 140E, the following chapter:- |
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33 | 33 | | 3 CHAPTER 140F: Licensing of Earned Wage Access Services Providers |
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34 | 34 | | 4 Section 1. Definitions. For the purpose of this chapter, the following terms shall, unless |
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35 | 35 | | 5the context indicates otherwise, have the following meanings: |
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36 | 36 | | 6 ''Commissioner'', the commissioner of banks. |
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37 | 37 | | 7 “Consumer”, any individual. who resides in the commonwealth. A provider may use the |
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38 | 38 | | 8mailing address or state of residence provided by a consumer to determine the consumer's state |
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39 | 39 | | 9of residence for purposes of this part. 2 of 16 |
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40 | 40 | | 10 “Consumer-directed wage access services”, the business of offering or providing earned |
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41 | 41 | | 11wage access services directly to a consumer based on the consumer’s representation and the |
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42 | 42 | | 12provider’s reasonable determination of the consumer’s earned but unpaid income. |
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43 | 43 | | 13 “Earned but unpaid income”, salary, wages, compensation, or other income that a |
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44 | 44 | | 14consumer or an employer has represented, and that a provider has reasonably determined, has |
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45 | 45 | | 15been earned or has accrued to the benefit of the consumer in exchange for the consumer’s |
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46 | 46 | | 16provision of services to the employer or on behalf of the employer, including on an hourly, |
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47 | 47 | | 17project-based, piecework, or other basis and including where the consumer is acting as an |
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48 | 48 | | 18independent contractor of the employer, but has not, at the time of the payment of proceeds, been |
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49 | 49 | | 19paid to the consumer by the employer. |
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50 | 50 | | 20 “Earned wage access services”, the business of providing consumer-directed wage access |
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51 | 51 | | 21services, employer-integrated wage access services, or both. |
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52 | 52 | | 22 “Employer”, (1) a person who employs a consumer; or (2) any other person who is |
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53 | 53 | | 23contractually obligated to pay a consumer earned but unpaid income in exchange for a |
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54 | 54 | | 24consumer’s provision of services to the employer or on behalf of the employer, including on an |
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55 | 55 | | 25hourly, project-based, piecework, or other basis and including where the consumer is acting as an |
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56 | 56 | | 26independent contractor with respect to the employer. “Employer” does not mean a customer of |
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57 | 57 | | 27an employer or any other person whose obligation to make a payment of salary, wages, |
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58 | 58 | | 28compensation, or other income to a consumer is not based on the provision of services by that |
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59 | 59 | | 29consumer for or on behalf of such person. 3 of 16 |
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60 | 60 | | 30 “Employer-integrated wage access services”, the business of delivering to consumers |
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61 | 61 | | 31access to earned but unpaid income that is based on employment, income, or attendance data |
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62 | 62 | | 32obtained directly or indirectly from an employer. |
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63 | 63 | | 33 “Fee”, (1) a fee imposed by a provider for delivery or expedited delivery of proceeds to a |
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64 | 64 | | 34consumer; (2) a subscription or membership fee imposed by a provider for a bona fide group of |
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65 | 65 | | 35services that includes earned wage access services; or (3) an amount paid by an employer to a |
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66 | 66 | | 36provider on a consumer’s behalf, which entitles the consumer to receive proceeds at reduced or |
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67 | 67 | | 37no cost to the consumer. |
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68 | 68 | | 38 ''Multi-state licensing system'', a system involving 1 or more states, the District of |
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69 | 69 | | 39Columbia, or the Commonwealth of Puerto Rico for the sharing of regulatory information and |
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70 | 70 | | 40the licensing and application processes, by electronic or other means, for mortgage lenders, |
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71 | 71 | | 41mortgage brokers, and other financial services providers. |
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72 | 72 | | 42 “Outstanding proceeds”, a payment of proceeds to a consumer by a provider that has not |
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73 | 73 | | 43yet been repaid to that provider. |
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74 | 74 | | 44 “Person”, a business entity other than an individual. |
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75 | 75 | | 45 “Provider”, a person who is in the business of offering and providing earned wage access |
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76 | 76 | | 46services to consumers. |
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77 | 77 | | 47 Section 2. License requirement; exempted entities. No person shall act as an earned wage |
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78 | 78 | | 48access services provider without first obtaining a license from the commissioner. |
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79 | 79 | | 49 The provisions of this chapter shall not apply to a bank as defined in section one of |
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80 | 80 | | 50chapter one hundred and sixty-seven, a national banking association, a federally chartered credit 4 of 16 |
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81 | 81 | | 51union, a federal savings and loan association, a federal savings bank, or any subsidiary or |
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82 | 82 | | 52affiliate of the above, or to any bank, trust company, savings bank, savings and loan association, |
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83 | 83 | | 53or credit union organized under the laws of any other state. |
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84 | 84 | | 54 The commissioner may adopt, amend or repeal rules and regulations, which may include |
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85 | 85 | | 55an adequate capitalization requirement for earned wage access services providers, to aid in the |
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86 | 86 | | 56administration and enforcement of this chapter. |
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87 | 87 | | 57 Section 3. License application; multi-state licensing system. The application for a license |
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88 | 88 | | 58shall be in a form prescribed by the commissioner and shall contain the name and address or |
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89 | 89 | | 59addresses where the headquarters of the applicant is located and if the applicant is a partnership, |
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90 | 90 | | 60association, corporation, or other form of business organization, the names and addresses of each |
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91 | 91 | | 61member, director, principal officer thereof, and, if applicable, any individual acting as a manager |
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92 | 92 | | 62of an office location. Such application shall also include a description of the activities of the |
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93 | 93 | | 63applicant, in such detail and for such periods as the commissioner may require, as well as such |
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94 | 94 | | 64further information as the commissioner may require. The commissioner may require a |
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95 | 95 | | 65background investigation of each applicant for a license by means of fingerprint checks by the |
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96 | 96 | | 66department of criminal justice information services pursuant to section 172 of chapter 6, and the |
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97 | 97 | | 67Federal Bureau of Investigation for state and national criminal history record checks. If the |
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98 | 98 | | 68applicant is a partnership, association, corporation or other form of business organization, the |
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99 | 99 | | 69commissioner may require such background investigation by means of fingerprint checks on |
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100 | 100 | | 70each member, director, principal officer of such applicant, and, if applicable, any individual |
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101 | 101 | | 71acting as a manager of an office location. Receipt of criminal history record information by a |
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102 | 102 | | 72private entity shall be prohibited. Each application for a license shall be accompanied by an 5 of 16 |
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103 | 103 | | 73investigation fee. Investigation and license fees shall be determined annually by the |
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104 | 104 | | 74commissioner of administration under section 3B of chapter 7. |
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105 | 105 | | 75 The commissioner may participate in a multi-state licensing system for the sharing of |
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106 | 106 | | 76regulatory information and for the licensing and application, by electronic or other means, of |
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107 | 107 | | 77entities engaged in the business of offering or providing earned wage access services. The |
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108 | 108 | | 78commissioner may establish requirements for participation by an applicant in a multi-state |
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109 | 109 | | 79licensing system which may vary from the provisions of this section and section 5. The applicant |
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110 | 110 | | 80shall pay directly to the multi-state licensing system any additional fees relating to participation |
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111 | 111 | | 81in the multi-state licensing system. |
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112 | 112 | | 82 Section 4. Issuance of license by commissioner; notice of license denial; appeal. Upon |
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113 | 113 | | 83the filing of an application for a license, if the commissioner finds that the financial |
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114 | 114 | | 84responsibility, character, reputation, integrity and general fitness of the applicant, and of the |
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115 | 115 | | 85partners or members thereof if the applicant is a partnership or association, and of the officers, |
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116 | 116 | | 86directors and principal employees if the applicant is a corporation, are such as to warrant belief |
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117 | 117 | | 87that the business will be operated honestly, fairly, soundly and efficiently in the public interest |
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118 | 118 | | 88consistent with the purposes of this chapter, he shall thereupon issue the applicant a license to |
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119 | 119 | | 89engage in the business of an earned wage access services provider. If the commissioner shall not |
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120 | 120 | | 90so find, he shall not issue a license and he shall notify the applicant of the denial. Within twenty |
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121 | 121 | | 91days thereafter, he shall enter upon his records a written decision and findings containing the |
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122 | 122 | | 92reasons supporting the denial and shall forthwith give written notice thereof by registered mail to |
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123 | 123 | | 93the applicant. Within thirty days after the date of such notice, the applicant may appeal from such |
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124 | 124 | | 94denial to the superior court for Suffolk county, sitting in equity. The court shall hear all pertinent |
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125 | 125 | | 95evidence and determine the facts and upon the facts as so determined, review said denial and, as 6 of 16 |
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126 | 126 | | 96justice and equity may require, affirm the same or order the commissioner to issue such license. |
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127 | 127 | | 97The commissioner shall approve or deny every application for a license within ninety days after |
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128 | 128 | | 98the filing thereof, but any failure of the commissioner to act within such period shall not be |
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129 | 129 | | 99deemed to be an approval of any such application. |
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130 | 130 | | 100 Section 5. Information on license; changes; notice requirements. Each license shall state |
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131 | 131 | | 101the name of the licensee and shall state the address at which the business is to be conducted or |
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132 | 132 | | 102shall state that the licensee’s business will be conducted entirely online. If a licensee intends to |
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133 | 133 | | 103carry on such business at any place in addition to the address on the license, he shall so notify the |
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134 | 134 | | 104commissioner, in writing, at least 30 days prior thereto, and he shall pay a fee for such additional |
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135 | 135 | | 105location at a reasonable cost as determined by the commissioner. Such notice shall contain the |
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136 | 136 | | 106address of any such additional location and such other information as the commissioner may |
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137 | 137 | | 107require; provided, however, that any such business shall at all times be conducted in the name of |
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138 | 138 | | 108the licensee as it appears on the license. A copy of such license shall be prominently posted in |
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139 | 139 | | 109each place of business of the licensee or, if the licensee conducts business online, shall be posted |
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140 | 140 | | 110on the licensee’s internet web site. Such copies for places of business at addresses other than that |
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141 | 141 | | 111appearing on the license may be obtained at a reasonable cost, as determined by the |
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142 | 142 | | 112commissioner. Such license shall not be transferable or assignable and shall expire annually on a |
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143 | 143 | | 113date determined by the commissioner. Any change of location or closing of a place of business |
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144 | 144 | | 114of the licensee, either at the address stated on the license or at a place other than said address |
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145 | 145 | | 115stated on the license, shall require prior written notice thereof to the commissioner. Such notice |
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146 | 146 | | 116shall be in writing setting forth the reason therefor and shall be filed with the commissioner at |
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147 | 147 | | 117least thirty days prior to any such relocation or closing. If there shall be any change among the |
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148 | 148 | | 118members, officers, partners or directors of any licensee, the licensee shall notify the 7 of 16 |
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149 | 149 | | 119commissioner in a timely manner of the name, address and occupation of each new member, |
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150 | 150 | | 120officer, partner or director, and provide such other information as the commissioner may require. |
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151 | 151 | | 121 Section 6. Requirements applicable to persons required to be licensed. A person required |
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152 | 152 | | 122to be licensed under this part shall comply with the following requirements: |
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153 | 153 | | 123 Develop and implement policies and procedures to respond to questions raised by |
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154 | 154 | | 124consumers and address complaints from consumers in an expedient manner. |
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155 | 155 | | 125 Whenever it offers a consumer the option to receive proceeds for a fee, offer that |
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156 | 156 | | 126consumer at least one reasonable option to obtain proceeds at no cost and clearly explain how to |
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157 | 157 | | 127elect that no-cost option. |
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158 | 158 | | 128 Before entering into an agreement with a consumer for the provision of earned wage |
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159 | 159 | | 129access services, do both of the following: (1) Inform the consumer of his or her rights under the |
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160 | 160 | | 130agreement; (2) Inform the consumer that the agreement is not intended to create a legal |
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161 | 161 | | 131obligation for the consumer to repay advances; and (3) Fully and clearly disclose all fees |
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162 | 162 | | 132associated with the earned wage access services. |
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163 | 163 | | 133 Inform the consumer of the fact of any material changes to the terms and conditions of |
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164 | 164 | | 134the earned wage access services before implementing those changes for that consumer. |
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165 | 165 | | 135 Allow the consumer to cancel use of the provider’s earned wage access services at any |
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166 | 166 | | 136time, without incurring a cancellation fee imposed by the provider. |
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167 | 167 | | 137 Comply with all applicable local, state, and federal privacy and information security |
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168 | 168 | | 138laws. 8 of 16 |
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169 | 169 | | 139 If a provider solicits, charges, or receives a tip, gratuity, or other donation from a |
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170 | 170 | | 140consumer, do both of the following: (1) Clearly and conspicuously disclose to the consumer |
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171 | 171 | | 141immediately prior to each transaction that a tip, gratuity, or other donation amount may be zero |
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172 | 172 | | 142and is voluntary; (2) Clearly and conspicuously disclose in its service contract with the consumer |
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173 | 173 | | 143and elsewhere that tips, gratuities, or donations are voluntary and that the offering of earned |
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174 | 174 | | 144wage access services, including the amount of proceeds a consumer is eligible to request and the |
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175 | 175 | | 145frequency with which proceeds are provided to a consumer, is not contingent on whether the |
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176 | 176 | | 146consumer pays any tip, gratuity, or other donation or on the size of the tip, gratuity, or other |
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177 | 177 | | 147donation. |
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178 | 178 | | 148 Provide proceeds to a consumer by any means mutually agreed upon by the consumer |
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179 | 179 | | 149and the provider. |
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180 | 180 | | 150 If the provider will seek repayment of outstanding proceeds or payment of fees or other |
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181 | 181 | | 151amounts owed, including voluntary tips, gratuities, or other donations, in connection with the |
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182 | 182 | | 152activities covered by this chapter, from a consumer’s depository institution, including by means |
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183 | 183 | | 153of electronic funds transfer, do both of the following: (1) Comply with applicable provisions of |
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184 | 184 | | 154the federal Electronic Funds Transfer Act, 15 USC 1693 et. seq., and regulations adopted under |
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185 | 185 | | 155that Act; and (2) Reimburse the consumer for the full amount of any overdraft or non-sufficient |
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186 | 186 | | 156funds fees imposed on a consumer by the consumer's depository institution that were caused by |
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187 | 187 | | 157the provider attempting to seek payment of any outstanding proceeds, fees, or other payments, in |
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188 | 188 | | 158connection with the activities covered by this chapter, including voluntary tips, gratuities, or |
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189 | 189 | | 159other donations, on a date before, or in an incorrect amount from, the date or amount disclosed to |
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190 | 190 | | 160the consumer. However, the provider is not subject to the requirements of this subdivision with 9 of 16 |
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191 | 191 | | 161respect to payments of outstanding amounts or fees incurred by a consumer through fraudulent or |
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192 | 192 | | 162other unlawful means. |
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193 | 193 | | 163 Section 7. Prohibitions applicable to persons required to be licensed. A person required to |
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194 | 194 | | 164be licensed under this part shall not do any of the following: |
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195 | 195 | | 165 (a) Share with an employer a portion of any fees, voluntary tips, gratuities, or other |
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196 | 196 | | 166donations that were received from or charged to a consumer for earned wage access services. |
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197 | 197 | | 167 (b) Require a consumer's credit report or a credit score provided or issued by a consumer |
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198 | 198 | | 168reporting agency to determine a consumer's eligibility for earned wage access services. |
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199 | 199 | | 169 (c) Accept payment of outstanding proceeds, fees, voluntary tips, gratuities, or other |
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200 | 200 | | 170donations from a consumer by means of a credit card or charge card. |
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201 | 201 | | 171 (d) Charge a late fee, deferral fee, interest, or any other charge for failure to pay |
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202 | 202 | | 172outstanding proceeds, fees, voluntary tips, gratuities, or other donations. |
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203 | 203 | | 173 (e) Report to a consumer reporting agency or debt collector any information about the |
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204 | 204 | | 174consumer regarding the inability of the provider to be repaid outstanding proceeds, fees, |
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205 | 205 | | 175voluntary tips, gratuities, or other donations. |
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206 | 206 | | 176 (f) Compel or attempt to compel payment by a consumer of outstanding proceeds, fees, |
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207 | 207 | | 177voluntary tips, gratuities, or other donations to the provider through any of the following means: |
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208 | 208 | | 178(1) Use of unsolicited outbound telephone calls; (2) A suit against the consumer in a court of |
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209 | 209 | | 179competent jurisdiction; (3) Use of a third party to pursue collection from the consumer on the |
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210 | 210 | | 180provider’s behalf; or (4) Sale of outstanding amounts to a third party collector or debt buyer for |
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211 | 211 | | 181collection from the consumer. However, this subdivision does not preclude the use by a provider 10 of 16 |
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212 | 212 | | 182of any of the foregoing methods to compel payment of outstanding amounts or fees incurred by a |
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213 | 213 | | 183consumer through fraudulent or other unlawful means, nor do they preclude a provider from |
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214 | 214 | | 184pursuing an employer for breach of its contractual obligations to the provider. |
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215 | 215 | | 185 (g) If the provider solicits, charges, or receives tips, gratuities, or other donations from a |
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216 | 216 | | 186consumer, mislead or deceive consumers about the voluntary nature of the tips, gratuities, or |
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217 | 217 | | 187donations or make representations that tips, gratuities, or other donations will benefit any |
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218 | 218 | | 188specific individuals. |
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219 | 219 | | 189 Section 8: License suspension or revocation; notice and hearing. The commissioner may |
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220 | 220 | | 190suspend or revoke any license issued pursuant to this chapter if said commissioner finds that: |
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221 | 221 | | 191 (i) the licensee has violated any provision of this chapter or any rule or regulation |
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222 | 222 | | 192adopted hereunder, or any other law applicable to the conduct of its business; or |
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223 | 223 | | 193 (ii) any fact or condition exists which, if it had existed at the time of the original |
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224 | 224 | | 194application for such license, would have warranted the commissioner in refusing to issue such |
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225 | 225 | | 195license. |
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226 | 226 | | 196 Except as provided in section nine, no license shall be revoked or suspended except after |
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227 | 227 | | 197notice and a hearing thereon pursuant to chapter thirty A. |
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228 | 228 | | 198 A licensee may surrender a license by delivering to the commissioner written notice that |
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229 | 229 | | 199it thereby surrenders such license, but such surrender shall not affect the civil or criminal liability |
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230 | 230 | | 200of the licensee for acts committed before such surrender. |
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231 | 231 | | 201 No revocation, suspension or surrender of any license shall impair or affect the obligation |
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232 | 232 | | 202of any pre-existing lawful contract between the licensee and any person. 11 of 16 |
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233 | 233 | | 203 Section 9: Commissioner's order to cease and desist from unlawful act or practice; prior |
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234 | 234 | | 204notice and opportunity for hearing; temporary order. (a) If the commissioner determines, after |
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235 | 235 | | 205giving notice of and opportunity for a hearing, that a licensee has engaged in or is about to |
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236 | 236 | | 206engage in an act or practice constituting a violation of a provision of this chapter or a rule, |
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237 | 237 | | 207regulation or order hereunder, he may order such licensee to cease and desist from such unlawful |
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238 | 238 | | 208act or practice and take such affirmative action as in his judgment will effect the purposes of this |
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239 | 239 | | 209chapter. |
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240 | 240 | | 210 (b) If the commissioner makes written findings of fact that the public interest will be |
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241 | 241 | | 211irreparably harmed by delay in issuing an order under subsection (a) he may issue a temporary |
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242 | 242 | | 212cease and desist order. Upon the entry of a temporary cease and desist order, the commissioner |
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243 | 243 | | 213shall promptly notify, in writing, the licensee affected thereby that such order has been so |
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244 | 244 | | 214entered, the reasons therefor, and that within twenty days after the receipt of a written request |
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245 | 245 | | 215from such licensee, the matter will be scheduled for hearing to determine whether or not such |
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246 | 246 | | 216temporary order shall become permanent and final. If no such hearing is requested and none is |
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247 | 247 | | 217ordered by the commissioner, the order shall remain in effect until it is modified or vacated by |
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248 | 248 | | 218the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of |
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249 | 249 | | 219and opportunity for a hearing to the licensee subject to said order, shall, by written finding of |
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250 | 250 | | 220facts and conclusions of law, vacate, modify or make permanent the order. |
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251 | 251 | | 221 (c) No order under this section, except an order issued pursuant to subsection (b), may be |
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252 | 252 | | 222entered without prior notice of and opportunity for a hearing. The commissioner may vacate or |
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253 | 253 | | 223modify an order under this section upon finding that the conditions which required such an order |
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254 | 254 | | 224have changed and that it is in the public interest to so vacate or modify. 12 of 16 |
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255 | 255 | | 225 Any order issued pursuant to this section shall be subject to review as provided in chapter |
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256 | 256 | | 226thirty A. |
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257 | 257 | | 227 Section 10: Annual report; examination of business records. Each licensee shall annually, |
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258 | 258 | | 228on or before a date determined by the commissioner, file a report with the commissioner |
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259 | 259 | | 229containing such information as said commissioner may require concerning the business and |
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260 | 260 | | 230operations conducted by the licensee in the commonwealth during the preceding calendar year. A |
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261 | 261 | | 231licensee neglecting to file such report or failing to amend the same within fifteen days of notice |
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262 | 262 | | 232from said commissioner directing the same shall, unless such neglect or failure is due to |
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263 | 263 | | 233justifiable cause and not due to wilful neglect, pay to the commonwealth fifty dollars for each |
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264 | 264 | | 234day during which such neglect or failure continues. |
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265 | 265 | | 235 A licensee shall keep and use such business records in such form and at such location as |
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266 | 266 | | 236said commissioner shall, by regulation, determine, which shall enable said commissioner to |
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267 | 267 | | 237determine whether such licensee is complying with the provisions of this chapter and any rules |
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268 | 268 | | 238or regulations promulgated hereunder by said commissioner and any other law, rule or regulation |
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269 | 269 | | 239applicable to the conduct of the business for which it is licensed under this chapter. Such |
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270 | 270 | | 240regulations may contain provisions for the suspension or revocation of licenses for violations |
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271 | 271 | | 241hereof and for such records to be recorded, copied or reproduced by photographic, photostatic, |
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272 | 272 | | 242microfilm, microcard, miniature photographic, electronic, including, but not limited to, optical |
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273 | 273 | | 243imaging, or other process which accurately reproduces or forms a durable medium for |
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274 | 274 | | 244reproducing the original record or document or in any other form or manner authorized by the |
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275 | 275 | | 245commissioner; provided, however, that nothing in this section shall be construed to permit any |
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276 | 276 | | 246such licensee to destroy original records or documents. Each such licensee shall preserve all such |
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277 | 277 | | 247business records for as long a period as the commissioner shall prescribe by regulation. 13 of 16 |
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278 | 278 | | 248Notwithstanding the provisions of any general or special law or the Massachusetts Rules of Civil |
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279 | 279 | | 249Procedure to the contrary, service of a subpoena for business records upon a licensee, delivered |
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280 | 280 | | 250to an office of such licensee located within the commonwealth or delivered to a licensee’s agent |
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281 | 281 | | 251for service of process, shall be deemed to have been served at the location, whether within or |
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282 | 282 | | 252outside the commonwealth, where the original business records or documents are kept or |
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283 | 283 | | 253maintained. |
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284 | 284 | | 254 The commissioner may inspect a licensee's relevant records and evidence of compliance |
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285 | 285 | | 255with the provisions of this chapter or any rule or regulation issued hereunder and with any other |
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286 | 286 | | 256law, rule or regulation applicable to the conduct of the business for which it is licensed under this |
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287 | 287 | | 257chapter. For the purposes of such inspection, the commissioner or a representative of the |
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288 | 288 | | 258commissioner shall have access to the offices and place of business, books, accounts, papers, |
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289 | 289 | | 259records and files of all such licensees. The commissioner, and any person designated by him, |
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290 | 290 | | 260may require the attendance and testimony of any person whom the commissioner deems |
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291 | 291 | | 261necessary relative to the conduct and operation of such business. The total cost for any such |
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292 | 292 | | 262inspection, which shall be paid by the licensee within 30 days after the receipt of an invoice |
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293 | 293 | | 263therefore, shall be in accordance with fees determined annually by the commissioner of |
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294 | 294 | | 264administration pursuant to section 3B of chapter 7, including expenses for necessary travel |
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295 | 295 | | 265outside the commonwealth for the purposes of conducting such inspections. |
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296 | 296 | | 266 The commissioner shall adopt regulations implementing the requirements of this section. |
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297 | 297 | | 267 The commissioner shall preserve a full record of each such examination of a licensee, |
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298 | 298 | | 268including a statement of its condition. All records of investigation and reports of examination by |
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299 | 299 | | 269the commissioner, including work papers, information derived from such reports or in response 14 of 16 |
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300 | 300 | | 270to such reports, and any copies thereof in the possession of any licensee under the supervision of |
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301 | 301 | | 271the commissioner, shall be confidential and privileged communications, shall not be subject to |
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302 | 302 | | 272subpoena and shall not be a public record under clause Twenty-sixth of section 7 of chapter 4. |
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303 | 303 | | 273For the purpose of this paragraph, records of investigation and reports of examinations shall |
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304 | 304 | | 274include records of investigation and reports of examinations conducted by any financial |
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305 | 305 | | 275institution regulatory agency of the federal government and any other state, and of any foreign |
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306 | 306 | | 276government which are considered confidential by such agency or foreign government and which |
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307 | 307 | | 277are in possession of the commissioner. In any proceeding before a court, the court may issue a |
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308 | 308 | | 278protective order to seal the record protecting the confidentiality of any such record, other than |
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309 | 309 | | 279any such record on file with the court or filed in connection with the court proceeding, and the |
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310 | 310 | | 280court may exclude the public from any portion of a proceeding at which any such record may be |
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311 | 311 | | 281disclosed. Copies of such reports of examination shall be furnished to a licensee for its use only |
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312 | 312 | | 282and shall not be exhibited to any other person, organization or agency without prior written |
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313 | 313 | | 283approval by the commissioner. The commissioner may, in his discretion, furnish to regulatory |
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314 | 314 | | 284agencies of the federal government, of other states, or of foreign countries and any law |
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315 | 315 | | 285enforcement agency, such information, reports, inspections and statements relating to the |
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316 | 316 | | 286licensees under his supervision. |
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317 | 317 | | 287 Section 11: Civil actions filed by the commissioner. The commissioner may enforce the |
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318 | 318 | | 288provisions of this chapter, or restrain any violations thereof, by filing a civil action in any court |
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319 | 319 | | 289of competent jurisdiction. |
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320 | 320 | | 290 Section 12: Penalties. (a) Whenever the commissioner finds that a person has violated |
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321 | 321 | | 291section 2 or any rule or regulation promulgated thereunder, the commissioner may, by order, in |
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322 | 322 | | 292addition to any other action authorized under this chapter or any rule or regulation made 15 of 16 |
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323 | 323 | | 293thereunder, impose a penalty upon the person which shall not exceed $1,000, plus the costs of |
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324 | 324 | | 294investigation. The penalty provision of this section shall be in addition to, and not in lieu of, any |
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325 | 325 | | 295other law applicable to a licensee or other person for violating section 2 or any rule or regulation |
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326 | 326 | | 296made thereunder. |
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327 | 327 | | 297 (b) Whenever the commissioner finds that any licensee or exempt person under section 2 |
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328 | 328 | | 298has violated this chapter or any regulation, rule or order adopted thereunder, the commissioner |
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329 | 329 | | 299may, by order, in addition to any other action authorized under this chapter or any rule or |
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330 | 330 | | 300regulation made thereunder, impose a penalty upon the person which shall not exceed $500 for |
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331 | 331 | | 301each violation, plus the costs of investigation. |
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332 | 332 | | 302 (c) Any findings or order issued by the commissioner pursuant to this section shall be |
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333 | 333 | | 303subject to review as provided in chapter 30A. |
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334 | 334 | | 304 Section 13. Applicability of other state laws. (a) Notwithstanding any other provision of |
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335 | 335 | | 305law, earned wage access services offered and provided by a licensee in accordance with this |
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336 | 336 | | 306chapter shall not be considered to be any of the following: (1) a violation of or noncompliance |
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337 | 337 | | 307with any law of this state governing the sale or assignment of, or an order for, earned but unpaid |
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338 | 338 | | 308income; (2) a loan or other form of credit or debt, nor shall the provider be considered a creditor, |
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339 | 339 | | 309debt collector, or lender with respect thereto; (3) money transmission, nor shall the provider be |
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340 | 340 | | 310considered a money transmitter for purposes of any law of this state. |
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341 | 341 | | 311 (b) Notwithstanding any other provision of law, fees, voluntary tips, gratuities, or other |
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342 | 342 | | 312donations paid by a consumer to a licensee in accordance with this part shall not be considered |
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343 | 343 | | 313interest or finance charges. If there is a conflict between the provisions of this chapter and any |
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344 | 344 | | 314other state statute, the provisions of this chapter control. 16 of 16 |
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345 | 345 | | 315 Section 14. Coverage of providers operating in the commonwealth prior to enactment of |
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346 | 346 | | 316this chapter. A person who, as of January 1, 2025, was engaged in the business of providing |
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347 | 347 | | 317earned wage access services in the commonwealth may, until July 1, 2026, continue to engage in |
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348 | 348 | | 318the business of providing earned wage access services in the commonwealth without obtaining a |
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349 | 349 | | 319license pursuant to Section 2 if the person submits an application for such a license before |
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350 | 350 | | 320January 1, 2026, and otherwise complies with this chapter. |
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