Massachusetts 2025-2026 Regular Session

Massachusetts House Bill H4019 Compare Versions

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22 HOUSE DOCKET, NO. 614 FILED ON: 1/10/2025
33 HOUSE . . . . . . . . . . . . . . . No. 4019
44 The Commonwealth of Massachusetts
55 _________________
66 PRESENTED BY:
77 Shirley B. Arriaga
88 _________________
99 To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
1010 Court assembled:
1111 The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
1212 An Act to ensure fair compensation for warranty service labor.
1313 _______________
1414 PETITION OF:
1515 NAME:DISTRICT/ADDRESS :DATE ADDED:Shirley B. Arriaga8th Hampden1/10/2025 1 of 2
1616 HOUSE DOCKET, NO. 614 FILED ON: 1/10/2025
1717 HOUSE . . . . . . . . . . . . . . . No. 4019
1818 By Representative Arriaga of Chicopee, a petition (accompanied by bill, House, No. 4019) of
1919 Shirley B. Arriaga relative to compensation for warranty service labor. Labor and Workforce
2020 Development.
2121 The Commonwealth of Massachusetts
2222 _______________
2323 In the One Hundred and Ninety-Fourth General Court
2424 (2025-2026)
2525 _______________
2626 An Act to ensure fair compensation for warranty service labor.
2727 Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority
2828 of the same, as follows:
2929 1 SECTION 1. Paragraph (2) of subsection (b) of section 9 of chapter 93B of the General
3030 2Laws, as appearing in the 2022 Official Edition, is hereby amended striking out clause (ii) and
3131 3inserting in place thereof the following clause:-
3232 4 (ii) The retail rate customarily charged by the dealer for labor may be established by: (A)
3333 5using reasonable labor time allowances defined by the retail labor time guide reasonably utilized
3434 6by the dealer for nonwarranty, customer-paid service repair orders; or (B) submitting to the
3535 7manufacturer or distributor 100 sequential nonwarranty, customer-paid service repair orders or
3636 860 consecutive days of nonwarranty, customer-paid service repair orders, whichever is less,
3737 9covering repair orders made not more than 180 days before the submission and dividing the
3838 10amount of the dealer's total labor sales by the number of total labor hours that generated those
3939 11sales. The labor time allowances rate or average labor rate shall be presumed to be fair and
4040 12reasonable. The labor rate shall go into effect 30 days following the declaration, subject to audit 2 of 2
4141 13of the submitted repair orders by the franchisor and a rebuttal of the declared rate, if the dealer
4242 14used an average labor rate calculation. If the declared rate is rebutted, the manufacturer or
4343 15distributor shall propose an adjustment of the labor rate based on the rebuttal not later than 30
4444 16days after submission. If the dealer does not agree with the proposed labor rate, the dealer may
4545 17file an action in a court of competent jurisdiction not later than 30 days after receipt of the
4646 18proposal by the manufacturer or distributor. In any action commenced under this paragraph, the
4747 19manufacturer or distributor shall have the burden of proving that the rate declared by the dealer
4848 20was inaccurate or unreasonable.
4949 21 SECTION 2. Paragraph (3) of said subsection (b) of said section 9 of said chapter 93B, as
5050 22so appearing, is hereby amended by adding the following sentence:- For the purposes of this
5151 23paragraph, “fair and reasonable compensation” shall be the reasonable labor time allowances
5252 24defined by the retail labor time guide reasonably utilized by the dealer for non-warranty,
5353 25customer-paid service repair orders.