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2 | 2 | | HOUSE DOCKET, NO. 3835 FILED ON: 1/17/2025 |
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3 | 3 | | HOUSE . . . . . . . . . . . . . . . No. 4037 |
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4 | 4 | | The Commonwealth of Massachusetts |
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5 | 5 | | _________________ |
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6 | 6 | | PRESENTED BY: |
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7 | 7 | | Adam J. Scanlon |
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8 | 8 | | _________________ |
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9 | 9 | | To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General |
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10 | 10 | | Court assembled: |
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11 | 11 | | The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: |
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12 | 12 | | An Act relative to problem gambling. |
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13 | 13 | | _______________ |
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14 | 14 | | PETITION OF: |
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15 | 15 | | NAME:DISTRICT/ADDRESS :DATE ADDED:Adam J. Scanlon14th Bristol1/17/2025 1 of 17 |
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16 | 16 | | HOUSE DOCKET, NO. 3835 FILED ON: 1/17/2025 |
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17 | 17 | | HOUSE . . . . . . . . . . . . . . . No. 4037 |
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18 | 18 | | By Representative Scanlon of North Attleborough, a petition (accompanied by bill, House, No. |
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19 | 19 | | 4037) of Adam J. Scanlon relative to problem gambling. Economic Development and Emerging |
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20 | 20 | | Technologies. |
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21 | 21 | | The Commonwealth of Massachusetts |
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22 | 22 | | _______________ |
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23 | 23 | | In the One Hundred and Ninety-Fourth General Court |
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24 | 24 | | (2025-2026) |
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25 | 25 | | _______________ |
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26 | 26 | | An Act relative to problem gambling. |
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27 | 27 | | Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority |
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28 | 28 | | of the same, as follows: |
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29 | 29 | | 1 SECTION 1. Clause (iii) of subsection (b) of section 24 of chapter 10 of the General |
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30 | 30 | | 2Laws, as appearing in section 7 of chapter 140 of the acts of 2024, is hereby amended by adding |
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31 | 31 | | 3the following words:- and allow any player to voluntarily place themself on the list of self- |
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32 | 32 | | 4excluded persons established by the Massachusetts gaming commission pursuant to subsection |
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33 | 33 | | 5(f) of section 45 of chapter 23K, on the list of self-excluded persons established by the |
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34 | 34 | | 6Massachusetts gaming commission pursuant to paragraph (2) of subsection (e) of section 13 of |
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35 | 35 | | 7chapter 23N, and on the list of self-excluded persons established by the attorney general pursuant |
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36 | 36 | | 8to section 11M3/4 of chapter 12 at the same time and in the same manner in which they can |
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37 | 37 | | 9voluntarily prohibit or otherwise exclude themself from purchasing a lottery ticket, game or |
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38 | 38 | | 10share online, over the internet, through the use of a mobile application or through any other |
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39 | 39 | | 11means. 2 of 17 |
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40 | 40 | | 12 SECTION 2. Said section 24 of said chapter 10, as so appearing, is hereby further |
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41 | 41 | | 13amended by adding the following 2 subsections:- |
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42 | 42 | | 14 (i) The commission shall include the standardized disclaimer, established pursuant to |
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43 | 43 | | 15subsection (z) of section 3 of chapter 23K, in all its advertisements for lottery products. |
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44 | 44 | | 16 (j) The commission shall ensure that the lottery shall not market to persons on any |
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45 | 45 | | 17excluded persons list in any form, including but not limited to marketing by mail, by app |
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46 | 46 | | 18notifications, by digital ads or by ads contracted to display in other companies’ advertisements. |
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47 | 47 | | 19The commission shall ensure that all technological means available, including but not limited to |
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48 | 48 | | 20microtargeting via cookies, Internet Protocol addresses and other digital fingerprints, are used to |
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49 | 49 | | 21prevent its ads from being served to individuals on any excluded persons list, established |
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50 | 50 | | 22pursuant to this section. The commission shall promulgate regulations for the implementation of |
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51 | 51 | | 23this subsection. |
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52 | 52 | | 24 SECTION 3. Chapter 12 of the General Laws is hereby amended by inserting after |
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53 | 53 | | 25section 11M1/2 the following section:- |
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54 | 54 | | 26 Section 11M3/4. (a) The attorney general shall establish a list of self-excluded persons |
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55 | 55 | | 27from fantasy contests, established pursuant to section 11M1/2. A person may request such |
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56 | 56 | | 28person’s name to be placed on the list of self-excluded persons by filing a statement with the |
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57 | 57 | | 29attorney general acknowledging that the person is a problem gambler and by agreeing that, |
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58 | 58 | | 30during any period of voluntary exclusion, the person shall not collect any winnings or recover |
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59 | 59 | | 31any losses resulting from any fantasy contests, established pursuant to said section 11M1/2. The |
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60 | 60 | | 32attorney general shall adopt further regulations for the self-excluded persons list including |
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61 | 61 | | 33procedures for placement, removal and transmittal of such list to persons or entities that offer 3 of 17 |
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62 | 62 | | 34fantasy contests, established pursuant to said section 11M1/2. The attorney general may fine a |
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63 | 63 | | 35person or entity that offers fantasy contests, established pursuant to said section 11M1/2, if the |
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64 | 64 | | 36person or entity that offers fantasy contests knowingly or recklessly fails to exclude or eject from |
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65 | 65 | | 37its premises any person placed on the list of self-excluded persons. |
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66 | 66 | | 38 (b) Persons or entities that offer fantasy contests, established pursuant to section 11M1/2, |
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67 | 67 | | 39shall not market to persons on any excluded persons list and shall deny access to |
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68 | 68 | | 40complimentaries, check cashing privileges, club programs and other similar benefits to persons |
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69 | 69 | | 41on the self-excluded persons list. Notwithstanding any other general or special law to the |
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70 | 70 | | 42contrary, the self-excluded persons list shall not be open to public inspection. Nothing in this |
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71 | 71 | | 43section, however, shall prohibit a person or entity that offers fantasy contests, established |
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72 | 72 | | 44pursuant to said section 11M1/2, from disclosing the identity of persons on the self-excluded |
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73 | 73 | | 45persons list under this section to affiliated persons or entities that offer fantasy contests in this |
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74 | 74 | | 46commonwealth or other jurisdictions for the limited purpose of assisting in the proper |
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75 | 75 | | 47administration of responsible gaming programs operated by affiliated persons or entities that |
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76 | 76 | | 48offer fantasy contests, established pursuant to said section 11M1/2. |
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77 | 77 | | 49 (c) A person who is prohibited from participating in fantasy contests, established |
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78 | 78 | | 50pursuant to section 11M1/2, shall not collect any winnings or recover losses arising as a result of |
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79 | 79 | | 51prohibited fantasy contest winnings obtained by a person who is prohibited from fantasy |
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80 | 80 | | 52contests, and such winnings shall be deposited into the Public Health Trust Fund, established |
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81 | 81 | | 53pursuant to section 58 of chapter 23K. |
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82 | 82 | | 54 (d) The attorney general shall further allow an individual to voluntarily place themself on |
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83 | 83 | | 55the list of self-excluded persons established by the Massachusetts gaming commission pursuant 4 of 17 |
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84 | 84 | | 56to subsection (f) of section 45 of chapter 23K, and to opt into the system created by the state |
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85 | 85 | | 57lottery commission for any individual to voluntarily prohibit or otherwise exclude themself from |
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86 | 86 | | 58purchasing a lottery ticket, game or share online, over the internet, through the use of a mobile |
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87 | 87 | | 59application or through any other means, established pursuant to clause (iii) of subsection (b) of |
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88 | 88 | | 60section 24 of chapter 10, at the same time and in the same manner in which they request to be |
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89 | 89 | | 61added to the list of self-excluded list of persons, established pursuant to this section. |
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90 | 90 | | 62 (e) The attorney general shall establish regulations, pursuant to chapter 30A, and |
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91 | 91 | | 63procedures to implement this section. |
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92 | 92 | | 64 (f) The Massachusetts gaming commission, established pursuant to section 3 of chapter |
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93 | 93 | | 6523K, and the state lottery commission, established pursuant to section 24 of chapter 10, shall |
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94 | 94 | | 66consider and develop recommendations pursuant to joining a national registry or program for |
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95 | 95 | | 67voluntary self-exclusion. |
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96 | 96 | | 68 (g) Persons or entities that offer fantasy contests, established pursuant to section 11M1/2, |
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97 | 97 | | 69shall not engage in marketing or advertising that: (i) occurs via traditional television broadcast or |
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98 | 98 | | 70streaming platform during a broadcast of either a professional sport or athletic event, defined |
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99 | 99 | | 71pursuant to section 3 of chapter 23N, or a sports event or sporting event, defined pursuant to said |
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100 | 100 | | 72section 3 of said chapter 23N; (ii) markets to persons on any excluded persons list, established |
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101 | 101 | | 73pursuant to this section, in any form, including but not limited to marketing by mail, by app |
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102 | 102 | | 74notifications, by digital ads or by ads contracted to display in other companies’ advertisements; |
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103 | 103 | | 75provided, that a person or entity that offers fantasy contests, established pursuant to section |
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104 | 104 | | 7611M1/2, shall use all technological means available, including but not limited to microtargeting |
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105 | 105 | | 77via cookies, Internet Protocol addresses and other digital fingerprints, to prevent their ads from 5 of 17 |
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106 | 106 | | 78being served to individuals on any excluded persons list, established pursuant to this section; |
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107 | 107 | | 79provided further, that the attorney general shall promulgate regulations, pursuant to chapter 30A, |
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108 | 108 | | 80including penalties for noncompliance, for the implementation of this section; (iii) is deemed by |
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109 | 109 | | 81the attorney general to appeal to a person less than 21 years of age; or (iv) occurs via means of |
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110 | 110 | | 82television, radio, internet, billboard or print publication unless at least 85 per cent of the audience |
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111 | 111 | | 83is reasonably expected to be 21 years of age or older, as determined by reliable, up-to-date |
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112 | 112 | | 84audience composition data. The penalty for an infraction of this subsection shall be determined |
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113 | 113 | | 85by the attorney general, pursuant to its power to promulgate regulations for the implementation, |
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114 | 114 | | 86administration and enforcement of this chapter, in accordance with what the commission deems |
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115 | 115 | | 87necessary to achieve compliance with this subsection. |
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116 | 116 | | 88 (h) Persons or entities that offer fantasy contests, established pursuant to section 11M1/2, |
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117 | 117 | | 89shall include the standardized disclaimer, established pursuant to subsection (z) of section 3 of |
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118 | 118 | | 90chapter 23K, in all advertising and marketing for all such fantasy contests. |
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119 | 119 | | 91 SECTION 4. Section 3 of chapter 23K of the General Laws, as appearing in the 2022 |
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120 | 120 | | 92Official Edition, is hereby amended by adding the following subsection:- |
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121 | 121 | | 93 (z) The commission, in consultation with the department of public health’s office of |
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122 | 122 | | 94problem gambling services, the state lottery commission, established pursuant to section 23 of |
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123 | 123 | | 95chapter 10 and the attorney general, shall establish a single standardized disclaimer that: (i) |
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124 | 124 | | 96warns of the risks of gambling, sports betting and playing the lottery; (ii) contains a single phone |
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125 | 125 | | 97number for the MA Gambling Helpline; and (iii) provides means to locate other resources made |
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126 | 126 | | 98available by the state to help with problem gambling and gambling addiction. The commission 6 of 17 |
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127 | 127 | | 99shall promulgate regulations, pursuant to chapter 30A, to require its licensees and its licensees’ |
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128 | 128 | | 100contractors to use the standardized disclaimer in all advertising. |
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129 | 129 | | 101 SECTION 5. Said chapter 23K is hereby amended by striking out section 29 and |
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130 | 130 | | 102inserting in place thereof the following section:- |
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131 | 131 | | 103 Section 29. (a) A gaming establishment offering a cashless wagering system shall allow |
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132 | 132 | | 104individuals to monitor and impose betting limits and loss limits on their cashless wagering. The |
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133 | 133 | | 105gaming establishment shall allow individuals to set betting limits and loss limits on their cashless |
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134 | 134 | | 106wagering including, but not limited to, per bet limits, hourly limits, daily limits, weekly limits |
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135 | 135 | | 107and monthly limits. An individual may lower limits and increase limits; provided, however, that |
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136 | 136 | | 108the individual shall not increase betting limits more than once in a 24-hour period. |
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137 | 137 | | 109 (b) The gaming establishment shall issue to each patron who has been issued a rewards |
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138 | 138 | | 110card or who participates in a cashless wagering system by the gaming establishment a monthly |
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139 | 139 | | 111statement, mailed to the patron at the patron's physical mailing address, which shall include the |
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140 | 140 | | 112patron's total bets, wins and losses; provided, however, that a patron shall be given the |
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141 | 141 | | 113opportunity to decline receiving a monthly statement at the time the rewards card is issued or |
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142 | 142 | | 114during initial participation in a cashless wagering system; provided further, that a patron may |
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143 | 143 | | 115later opt out of receiving monthly statements by providing a written request to cease monthly |
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144 | 144 | | 116statements to the gaming establishment. |
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145 | 145 | | 117 (c) The gaming establishment shall issue to each patron who has been issued a rewards |
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146 | 146 | | 118card or who participates in a cashless wagering system by the gaming establishment an electronic |
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147 | 147 | | 119daily statement, sent to their email address collected when the rewards card was issued or when |
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148 | 148 | | 120the player was enrolled in cashless wagering system, and sent to their smartphone via 7 of 17 |
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149 | 149 | | 121notification from the gaming establishment’s app if downloaded by the patron, with the default |
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150 | 150 | | 122setting of the app set to allow this notification; this electronic statement shall include the patron's |
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151 | 151 | | 123total bets, wins and losses; provided however, that a patron shall be given the opportunity to |
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152 | 152 | | 124decline to receive the electronic daily statement by email or turn off the notification at the time |
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153 | 153 | | 125the rewards card is issued or during initial participation in a cashless wagering system; provided |
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154 | 154 | | 126further, that a patron may later opt out of receiving the electronic weekly statement by email |
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155 | 155 | | 127through use of a link to unsubscribe from the statement in the email, and that a patron may also |
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156 | 156 | | 128later turn off the daily statement notification from the gaming establishment’s app. |
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157 | 157 | | 129 (d) A gaming licensee who has implemented such a program or system shall annually |
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158 | 158 | | 130report to the commission the amount of money spent and lost by patrons who have been issued a |
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159 | 159 | | 131rewards card or who participated in a cashless wagering system, aggregated by zip code. Activity |
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160 | 160 | | 132under this section shall be monitored by the commission. Individuals on the list of excluded |
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161 | 161 | | 133persons shall not be permitted to participate in a cashless wagering system. |
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162 | 162 | | 134 (e) A gaming establishment shall ask each patron who has been issued a rewards card or |
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163 | 163 | | 135who participates in a cashless wagering system by the gaming establishment at the time they are |
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164 | 164 | | 136issued the rewards card or enrolled in the cashless wagering system to set a spending limit for a |
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165 | 165 | | 137daily, weekly or monthly basis and enroll in a play management program approved by the |
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166 | 166 | | 138commission, including but not limited to Play-My-Way, or to opt-out of such a play management |
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167 | 167 | | 139program. |
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168 | 168 | | 140 (f) A gaming establishment shall issue to each patron who has been issued a rewards card |
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169 | 169 | | 141or who participates in a cashless wagering system by the gaming establishment a hard, paper |
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170 | 170 | | 142copy of a brochure that contains all information and resources made available by the state and 8 of 17 |
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171 | 171 | | 143the commission to help with problem gambling, including but not limited to Gamesense, |
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172 | 172 | | 144PlayMyWay, and Voluntary Self-Exclusion. |
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173 | 173 | | 145 SECTION 6. Subsection (f) of section 45 of said chapter 23K, as appearing in the 2022 |
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174 | 174 | | 146Official Edition, is hereby amended by inserting after the third sentence the following 3 |
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175 | 175 | | 147sentences:- The commission shall allow any individual to opt into the system created by the state |
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176 | 176 | | 148lottery commission for any individual to voluntarily prohibit or otherwise exclude themself from |
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177 | 177 | | 149purchasing a lottery ticket, game or share online, over the internet, through the use of a mobile |
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178 | 178 | | 150application or through any other means, established pursuant to clause (iii) of subsection (b) of |
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179 | 179 | | 151section 24 of chapter 10, at the same time and in the same manner in which they request to be |
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180 | 180 | | 152added to the list of self-excluded list of persons, established pursuant to this section. The |
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181 | 181 | | 153commission shall further allow any individual to place themself on the list of self-excluded |
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182 | 182 | | 154persons established by the attorney general pursuant to section 11M3/4 of chapter 12 at the same |
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183 | 183 | | 155time and in the same manner in which they request to be added to the list of self-excluded list of |
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184 | 184 | | 156persons, established pursuant to this section. The commission shall provide for an online method |
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185 | 185 | | 157and a phone method, in addition to any other method it finds reasonable and necessary, for |
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186 | 186 | | 158persons to place themselves on the list of self-excluded persons. |
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187 | 187 | | 159 SECTION 7. Said section 45 of said chapter 23K, as so appearing, is hereby further |
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188 | 188 | | 160amended by striking out subsection (g) and inserting in place thereof the following subsection:- |
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189 | 189 | | 161 (g) Gaming establishments shall not market to persons on any excluded persons list, |
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190 | 190 | | 162established pursuant to this section, in any form, including but not limited to marketing by mail, |
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191 | 191 | | 163by app notifications, by digital ads or by ads contracted to display in other companies’ |
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192 | 192 | | 164advertisements. Gaming establishments shall use all technological means available, including 9 of 17 |
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193 | 193 | | 165but not limited to microtargeting via cookies, Internet Protocol addresses and other digital |
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194 | 194 | | 166fingerprints, to prevent their ads from being served to individuals on any excluded persons list, |
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195 | 195 | | 167established pursuant to this section. Gaming establishments shall deny access to |
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196 | 196 | | 168complimentaries, check cashing privileges, club programs and other similar benefits to persons |
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197 | 197 | | 169on the self-excluded persons list. The Massachusetts gaming commission shall promulgate |
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198 | 198 | | 170regulations, pursuant to chapter 30A, including penalties for noncompliance, for the |
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199 | 199 | | 171implementation of this section. |
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200 | 200 | | 172 SECTION 8. Said section 45 of said chapter 23K, as so appearing, is hereby further |
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201 | 201 | | 173amended by adding the following subsection:- |
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202 | 202 | | 174 (l) Gaming establishments shall check identification for all individuals seeking entrance |
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203 | 203 | | 175to the gaming floor of the gaming establishment for the purpose of excluding those individuals |
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204 | 204 | | 176pursuant to the exclusion and self-exclusion provisions of this section. |
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205 | 205 | | 177 SECTION 9. Section 58 of said chapter 23K, as so appearing, is hereby amended by |
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206 | 206 | | 178adding the following sentence:- Annually, the department of public health shall submit to the |
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207 | 207 | | 179speaker of the house, the president of the senate, the joint committee on public health and the |
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208 | 208 | | 180joint committee on economic development and emerging technologies a report on its treatment |
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209 | 209 | | 181programs funded by the fund, including but not limited to: (i) the treatment programs funded by |
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210 | 210 | | 182the fund and the amounts they receive; (ii) the number of individuals served by each treatment |
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211 | 211 | | 183program funded by the fund, including whether they are new clients or continuing clients in the |
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212 | 212 | | 184programs; (iii) demographic information of those served by treatment programs funded by the |
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213 | 213 | | 185fund, including but not limited to the variables of sex, age, race, ethnicity, income, education and 10 of 17 |
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214 | 214 | | 186geography; and (iv) the outcomes obtained for individuals enrolled in treatment programs funded |
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215 | 215 | | 187by the fund. |
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216 | 216 | | 188 SECTION 10. Said chapter 23K is hereby further amended by striking out section 61 and |
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217 | 217 | | 189inserting in place thereof the following section:- |
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218 | 218 | | 190 Section 61. (a) There shall be established and set up on the books of the commonwealth a |
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219 | 219 | | 191separate fund to be known as the Community Mitigation Fund. The fund shall consist of monies |
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220 | 220 | | 192transferred under section 59 and all other monies credited or transferred to the fund from any |
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221 | 221 | | 193other fund or source. |
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222 | 222 | | 194 (b) The commission shall administer the fund and, without further appropriation, shall |
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223 | 223 | | 195expend monies in the fund to assist the host community and surrounding communities including, |
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224 | 224 | | 196but not limited to, communities that are directly adjacent to a host community and other |
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225 | 225 | | 197communities that have been designated surrounding communities by the commission or |
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226 | 226 | | 198licensees, in offsetting costs related to the construction and operation of a gaming establishment |
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227 | 227 | | 199including, but not limited to, water and sewer districts in the vicinity of a gaming establishment, |
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228 | 228 | | 200local and regional education, transportation, infrastructure, housing, environmental and public |
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229 | 229 | | 201safety agencies, including the office of the county district attorney, police, fire and emergency |
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230 | 230 | | 202services. The commission may, at its discretion, distribute funds to a governmental entity or |
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231 | 231 | | 203district other than a single municipality in order to implement a mitigation measure that affects |
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232 | 232 | | 204more than 1 municipality; provided, however, that such entity or district shall submit a written |
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233 | 233 | | 205request for funding in the same manner as a municipality would be required to submit such a |
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234 | 234 | | 206request under subsection (c). 11 of 17 |
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235 | 235 | | 207 (c) Parties requesting appropriations from the fund shall submit a written request for |
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236 | 236 | | 208funding to the commission by a date established by the commission. The commission may hold a |
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237 | 237 | | 209public hearing in the region of a gaming establishment to provide parties with the opportunity to |
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238 | 238 | | 210provide further information about their request for funds and shall distribute funds to requesting |
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239 | 239 | | 211parties based on the determination of the commission. The commission may promulgate |
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240 | 240 | | 212regulations for the implementation of this section including establishing eligibility criteria and |
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241 | 241 | | 213purposes for which funds may be distributed. The commission may assess a fee for the |
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242 | 242 | | 214administration of this section. |
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243 | 243 | | 215 SECTION 11. Said chapter 23K is hereby amended by adding the following section:- |
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244 | 244 | | 216 Section 72. (a) A licensee under chapter 23K or chapter 23N shall not engage in |
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245 | 245 | | 217advertising, marketing or branding, or enter into contracts to create brand sponsorships or |
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246 | 246 | | 218celebrity endorsements, that are deemed by the commission to appeal to a person less than 21 |
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247 | 247 | | 219years of age. A licensee under chapter 23K or chapter 23N shall not engage in advertising, |
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248 | 248 | | 220marketing and branding by means of television, radio, internet, billboard or print publication |
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249 | 249 | | 221unless at least 85 per cent of the audience is reasonably expected to be 21 years of age or older, |
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250 | 250 | | 222as determined by reliable, up-to-date audience composition data. The penalty for an infraction of |
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251 | 251 | | 223this subsection shall be determined by the commission, pursuant to its power to promulgate |
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252 | 252 | | 224regulations for the implementation, administration and enforcement of this chapter, in |
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253 | 253 | | 225accordance with what the commission deems necessary to achieve compliance with this |
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254 | 254 | | 226subsection. |
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255 | 255 | | 227 (b) The commission shall establish an excise tax of 5 per cent on any income generated |
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256 | 256 | | 228by an individual celebrity through a contract with a licensee under chapter 23K or chapter 23N to 12 of 17 |
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257 | 257 | | 229participate in advertising, marketing, branding, brand sponsorships or celebrity endorsements. |
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258 | 258 | | 230The revenue from this subsection shall be deposited into the Public Health Trust Fund, |
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259 | 259 | | 231established pursuant to section 58. |
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260 | 260 | | 232 SECTION 12. Section 4 of chapter 23N of the General Laws, as appearing in the 2022 |
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261 | 261 | | 233Official Edition, is hereby amended by striking out, in line 22, the word “and”. |
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262 | 262 | | 234 SECTION 13. Said section 4 of said chapter 23N, as so appearing, is hereby further |
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263 | 263 | | 235amended by inserting, in line 24, after the word “law” the following words:- ; and (F) advertising |
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264 | 264 | | 236via traditional television broadcast or streaming platform during such a broadcast of either a |
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265 | 265 | | 237professional sport or athletic event, defined pursuant to section 3, or a sports event or sporting |
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266 | 266 | | 238event, defined pursuant to section 3. |
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267 | 267 | | 239 SECTION 14. Subsection (d) of said section 4 of said chapter 23N, as so appearing, is |
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268 | 268 | | 240hereby further amended by adding the following paragraph:- |
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269 | 269 | | 241 (4) (i) Notwithstanding any general or special law or rule or regulation to the contrary, a |
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270 | 270 | | 242sports wagering operator shall supply the commission with customer tracking data collected or |
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271 | 271 | | 243generated by loyalty programs, player tracking software, player card systems, online gambling |
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272 | 272 | | 244transactions or any other information system. Not later than December 31, 2025, the commission |
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273 | 273 | | 245shall contract with an experienced nonprofit research entity to develop an anonymizing system |
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274 | 274 | | 246that automatically removes from the data: (A) personally identifying information, including |
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275 | 275 | | 247player name, street address, bank or credit information and the last 4 digits of a player’s ZIP+4 |
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276 | 276 | | 248code, in compliance with section 2 of chapter 93H; and (B) game identifying information, |
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277 | 277 | | 249including game name and device manufacturing company, in protection of corporate intellectual |
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278 | 278 | | 250property. The data shall retain information on player characteristics including, but not limited to, 13 of 17 |
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279 | 279 | | 251gender, age and region of residence, player behavior including, but not limited to, frequency of |
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280 | 280 | | 252play, length of play, speed of play, denomination of play, amounts wagered and, if applicable, |
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281 | 281 | | 253number of lines or hands played and characteristics of games played including, but not limited |
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282 | 282 | | 254to, reel configuration, return-to-player or RTP, volatility index and denomination. The |
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283 | 283 | | 255commission shall convey the anonymized data to a research facility, which shall make the data |
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284 | 284 | | 256available to qualified researchers for the purposes of: (1) conducting analyses that improve |
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285 | 285 | | 257understanding of how gambling addiction develops and progresses; (2) developing evidence- |
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286 | 286 | | 258based harm minimization strategies; and (3) developing evidence-based systems to monitor, |
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287 | 287 | | 259detect and intervene in high-risk gambling. The commission shall request reports on research |
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288 | 288 | | 260analyses of the behavioral data, which could provide informed recommendation to the general |
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289 | 289 | | 261court relative to more effective regulation of gambling operations. The commission may directly |
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290 | 290 | | 262initiate studies assessing the effectiveness of any specific measures, programs or interventions |
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291 | 291 | | 263that the commonwealth has implemented in gaming operations and which might be illuminated |
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292 | 292 | | 264through the behavioral data in question. |
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293 | 293 | | 265 (ii) The commission shall make a concerted, good faith effort to implement such |
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294 | 294 | | 266evidence-based harm minimization strategies and evidence-based systems to monitor, detect and |
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295 | 295 | | 267intervene in high-risk gambling, and to act on the recommendations made in reports and studies |
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296 | 296 | | 268produced pursuant to this section. The commission shall also deliver all such reports, studies and |
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297 | 297 | | 269recommendations to the joint committee on economic development and emerging technologies. |
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298 | 298 | | 270 SECTION 15. Section 6 of said chapter 23N, as so appearing, is hereby amended by |
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299 | 299 | | 271striking out subsection (i) and inserting in place thereof the following subsection:- 14 of 17 |
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300 | 300 | | 272 (i) Applications for operator licenses are public records under section 10 of chapter 66; |
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301 | 301 | | 273provided, however, that trade secrets, competitively sensitive information or other proprietary |
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302 | 302 | | 274information provided to the commission under this chapter, the disclosure of which would place |
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303 | 303 | | 275the applicant or licensee at a competitive disadvantage or would be detrimental to the applicant |
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304 | 304 | | 276or licensee if it were made public, may be withheld from disclosure under said section 10 of said |
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305 | 305 | | 277chapter 66 at the commission's discretion. |
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306 | 306 | | 278 SECTION 16. Section 12 of said chapter 23N, as so appearing, is hereby amended by |
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307 | 307 | | 279adding the following 2 subsections:- |
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308 | 308 | | 280 (h) (1) A sports wagering operator or qualified gaming entity shall allow individuals to |
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309 | 309 | | 281monitor and impose betting limits and loss limits on their wagers. The operator or qualified |
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310 | 310 | | 282gaming entity shall allow individuals to set betting limits on their sports wagers including, but |
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311 | 311 | | 283not limited to, per bet limits, hourly limits, daily limits, weekly limits and monthly limits. An |
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312 | 312 | | 284individual may lower limits and increase limits; provided, however, that the individual shall not |
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313 | 313 | | 285increase betting limits more than once in a 24-hour period. The operator or qualified gaming |
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314 | 314 | | 286entity shall ask individuals at the time that they first register and create an account on the |
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315 | 315 | | 287platform for the purpose of making wagers to set a spending limit and a loss limit for a daily, |
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316 | 316 | | 288weekly or monthly basis and enroll in a play management program approved by the commission, |
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317 | 317 | | 289including but not limited to Play-My-Way, or to opt out of such a play management program. |
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318 | 318 | | 290 (2) The operator or qualified gaming entity shall issue to each patron who has been issued |
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319 | 319 | | 291a rewards card or who participates in a cashless wagering system by the gaming establishment a |
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320 | 320 | | 292monthly statement, mailed to the patron at the patron's physical mailing address, which shall |
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321 | 321 | | 293include the patron's total bets, wins and losses; provided, however, that a patron shall be given 15 of 17 |
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322 | 322 | | 294the opportunity to decline receiving a monthly statement at the time the rewards card is issued or |
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323 | 323 | | 295during initial participation in a cashless wagering system; provided further, that a patron may |
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324 | 324 | | 296later opt out of receiving monthly statements by providing a written request to cease monthly |
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325 | 325 | | 297statements to the operator or qualified gaming entity. |
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326 | 326 | | 298 (3) The operator or qualified gaming entity shall issue to each patron who has been issued |
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327 | 327 | | 299a rewards card or who participates in a cashless wagering system by the operator or qualified |
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328 | 328 | | 300gaming entity an electronic daily statement, sent to their email address, collected when the |
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329 | 329 | | 301rewards card was issued or when the player was enrolled in cashless wagering system, and sent |
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330 | 330 | | 302to their smartphone via notification from the operator’s or qualified gaming entity’s app if |
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331 | 331 | | 303downloaded by the patron. The operator or qualified gaming entity shall ensure the default |
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332 | 332 | | 304setting of the app allows notification of the electronic daily statement. The electronic daily |
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333 | 333 | | 305statement shall include the patron's total bets, wins and losses. The operator or qualified gaming |
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334 | 334 | | 306entity shall allow a patron the opportunity to: (i) decline to receive the electronic daily statement |
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335 | 335 | | 307by email or turn off the notification at the time the rewards card is issued or during initial |
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336 | 336 | | 308participation in a cashless wagering system; (ii) opt out of receiving the electronic daily |
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337 | 337 | | 309statement by email through use of a link to unsubscribe from the statement in the email; and (iii) |
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338 | 338 | | 310turn off the daily statement notification from the operator’s or qualified gaming entity’s app. |
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339 | 339 | | 311 (4) An operator or qualified gaming entity licensed pursuant to this chapter that has |
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340 | 340 | | 312implemented such a program or system shall annually report to the commission the amount of |
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341 | 341 | | 313money spent and lost by patrons who have been issued a rewards card or who participated in a |
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342 | 342 | | 314cashless wagering system, aggregated by zip code. Activity under this section shall be monitored |
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343 | 343 | | 315by the commission. Individuals on the list of excluded persons shall not be permitted to |
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344 | 344 | | 316participate in a cashless wagering system. Furthermore, an operator or qualified gaming entity 16 of 17 |
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345 | 345 | | 317shall issue to each patron who has been issued a rewards card or who participates in a cashless |
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346 | 346 | | 318wagering system by the operator or qualified gaming entity a hard, paper copy of a brochure that |
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347 | 347 | | 319contains all information and resources made available by the state and the commission to help |
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348 | 348 | | 320with problem gambling, including but not limited to Gamesense, PlayMyWay, and Voluntary |
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349 | 349 | | 321Self-Exclusion. |
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350 | 350 | | 322 (i) A licensee under this chapter shall not exclude any individual from its platform or |
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351 | 351 | | 323limit the wagers or potential winnings of any individual except when based on: (i) a section of |
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352 | 352 | | 324this chapter; or (ii) a preexisting term of service of the licensee that is clearly disclosed to the |
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353 | 353 | | 325individual upon logging into the app of the licensee. |
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354 | 354 | | 326 SECTION 17. Paragraph (2) of subsection (e) of section 13 of said chapter 23N, as so |
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355 | 355 | | 327appearing, is hereby amended by inserting after the second sentence the following sentence:- The |
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356 | 356 | | 328commission shall provide for an online method and a phone method, in addition to any other |
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357 | 357 | | 329method it finds reasonable and necessary, for persons to place themselves on the list of self- |
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358 | 358 | | 330excluded persons. |
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359 | 359 | | 331 SECTION 18. Said subsection (e) of said section 13 of said chapter 23N, as so appearing, |
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360 | 360 | | 332is hereby further amended by adding the following paragraph:- |
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361 | 361 | | 333 (4) A sports wagering operator or qualified gaming entity shall not market to persons on |
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362 | 362 | | 334any excluded persons list in any form, including but not limited to marketing by mail, by app |
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363 | 363 | | 335notifications, by digital ads or by ads contracted to display in other companies’ advertisements. |
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364 | 364 | | 336A sports wagering operator or qualified gaming entity shall use all technological means |
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365 | 365 | | 337available, including but not limited to microtargeting via cookies, Internet Protocol addresses and |
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366 | 366 | | 338other digital fingerprints, to prevent their ads from being served to individuals on any excluded 17 of 17 |
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367 | 367 | | 339persons list, established pursuant to this section. The commission shall promulgate regulations, |
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368 | 368 | | 340pursuant to chapter 30A, including penalties for noncompliance, for the implementation of this |
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369 | 369 | | 341section. |
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370 | 370 | | 342 SECTION 19. Section 16 of said chapter 23N, as so appearing, is hereby amended by |
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371 | 371 | | 343adding the following subsection:- |
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372 | 372 | | 344 (j) To further effectuate the purposes of this chapter with respect to the investigation and |
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373 | 373 | | 345enforcement of sports wagering operators and qualified gaming entities, the investigations and |
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374 | 374 | | 346enforcement bureau in the commission may obtain or provide pertinent information regarding |
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375 | 375 | | 347applicants or licensees from or to law enforcement entities or gaming authorities or sports |
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376 | 376 | | 348wagering regulatory authorities and other domestic, federal or foreign jurisdictions, including the |
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377 | 377 | | 349Federal Bureau of Investigation, and may transmit such information to each other electronically. |
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