Massachusetts 2025-2026 Regular Session

Massachusetts Senate Bill S210 Compare Versions

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22 SENATE DOCKET, NO. 1384 FILED ON: 1/16/2025
33 SENATE . . . . . . . . . . . . . . No. 210
44 The Commonwealth of Massachusetts
55 _________________
66 PRESENTED BY:
77 John J. Cronin
88 _________________
99 To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
1010 Court assembled:
1111 The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
1212 An Act expanding wheelchair warranty protections for consumers with disabilities.
1313 _______________
1414 PETITION OF:
1515 NAME:DISTRICT/ADDRESS :John J. CroninWorcester and MiddlesexCindy F. FriedmanFourth Middlesex2/12/2025Sally P. Kerans13th Essex2/18/2025Jacob R. OliveiraHampden, Hampshire and Worcester2/18/2025Joanne M. ComerfordHampshire, Franklin and Worcester2/18/2025Sal N. DiDomenicoMiddlesex and Suffolk2/27/2025James B. EldridgeMiddlesex and Worcester3/4/2025 1 of 15
1616 SENATE DOCKET, NO. 1384 FILED ON: 1/16/2025
1717 SENATE . . . . . . . . . . . . . . No. 210
1818 By Mr. Cronin, a petition (accompanied by bill, Senate, No. 210) of John J. Cronin, Cindy F.
1919 Friedman, Sally P. Kerans, Jacob R. Oliveira and other members of the General Court for
2020 legislation to expand wheelchair warranty protections for consumers with disabilities. Consumer
2121 Protection and Professional Licensure.
2222 [SIMILAR MATTER FILED IN PREVIOUS SESSION
2323 SEE SENATE, NO. 2546 OF 2023-2024.]
2424 The Commonwealth of Massachusetts
2525 _______________
2626 In the One Hundred and Ninety-Fourth General Court
2727 (2025-2026)
2828 _______________
2929 An Act expanding wheelchair warranty protections for consumers with disabilities.
3030 Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority
3131 of the same, as follows:
3232 1 SECTION 1. Chapter 32A of the General Laws is hereby amended by inserting after
3333 2section 17S the following section:-
3434 3 Section 17T. For purposes of this section, “complex rehabilitation technology
3535 4wheelchair” shall mean an individually-configured manual or motorized wheeled device that
3636 5requires evaluation, configuration, fitting, adjustment or programming that is medically
3737 6necessary to enhance the mobility or positioning of an individual with a disability.
3838 7 Any coverage offered by the commission to an active or retired employee of the
3939 8commonwealth insured under the commission shall not require a member to obtain a 2 of 15
4040 9preauthorization for any repair of a complex rehabilitation technology wheelchair estimated to
4141 10cost less than $1,000.
4242 11 SECTION 2. Chapter 93 of the General Laws is hereby amended by striking out section
4343 12107, as appearing in the 2022 Official Edition, and inserting in place thereof the following
4444 13section:-
4545 14 Section 107. (a) As used in this section, the following words shall have the following
4646 15meanings unless the context clearly indicates otherwise:
4747 16 “Authorized wheelchair dealer”, any seller of a wheelchair that: (i) has an exclusive
4848 17distribution arrangement within a specified geographic area with any person or entity that
4949 18manufacturers or assembles the type of wheelchair at issue; or (ii) is designated by the person or
5050 19entity that manufactures or assembles the type of wheelchair at issue to repair or accept for repair
5151 20such type of wheelchair.
5252 21 “Collateral costs”, expenses incurred by a consumer in connection with the repair of a
5353 22nonconformity, including, but not limited to: (i) the cost to rent a wheelchair or other assistive
5454 23device for mobility during the time repairs are attempted and until the receipt of a replacement
5555 24wheelchair; (ii) the cost of shipping a wheelchair that has a nonconformity to a manufacturer,
5656 25lessor or authorized wheelchair dealer for repair or replacement; and (iii) out-of-pocket medical
5757 26expenses for the treatment of any physical injury caused by the nonconformity in the wheelchair.
5858 27 “Consumer”, (i) the purchaser of a wheelchair, including purchases covered by private or
5959 28public insurance, if the wheelchair was purchased from a wheelchair dealer or manufacturer for
6060 29purposes other than resale; (ii) a person to whom the wheelchair is transferred for purposes other
6161 30than resale; provided, however, that such transfer shall occur before the expiration of an express 3 of 15
6262 31warranty applicable to the wheelchair; (iii) a person who may enforce the express warranty
6363 32applicable to the wheelchair; or (iv) a person who leases a wheelchair from a wheelchair lessor
6464 33under a written lease; provided, however, that “consumer” shall include those who have not paid
6565 34all or some out of pocket costs for the purchase or lease of a wheelchair.
6666 35 “Defective”, having a condition of nonconformity.
6767 36 “Early termination cost”, an expense or obligation incurred by a wheelchair lessor as a
6868 37result of both the termination of a written lease before the termination date set forth in such lease
6969 38and the return of a wheelchair to a manufacturer pursuant to paragraph (3) of subsection (c);
7070 39provided, however, that “early termination cost” shall include a penalty for prepayment under a
7171 40finance arrangement.
7272 41 “Early termination savings”, an expense or obligation avoided by a wheelchair lessor as a
7373 42result of both the termination of a written lease before the termination date set forth in such lease
7474 43and the return of a wheelchair to a manufacturer pursuant to paragraph (3) of subsection (c);
7575 44provided, however, that “early termination savings” shall include interest charges that a
7676 45wheelchair lessor would have paid to finance the wheelchair or, if the wheelchair was not
7777 46financed, the difference between the total amount for which the lease obligates the consumer
7878 47during the period of the lease term remaining after the early termination and the present value of
7979 48such amount at the date of the early termination.
8080 49 “Express warranty”, a warranty that guarantees that the wheelchair shall be free from any
8181 50condition or defect that substantially impairs the use, value or safety of the wheelchair.
8282 51 “Manufacturer”, a person or entity that manufactures or assembles wheelchairs and
8383 52agents of that person or entity, including an authorized wheelchair dealer, an importer, a 4 of 15
8484 53distributor, factory branch, distributor branch and any warrantors of the manufacturer's
8585 54wheelchair; provided, however, that “manufacturer” shall not include a professional who
8686 55fabricates, without charge, a device for use in the course of medical treatment.
8787 56 “Nonconformity”, a condition or defect that substantially impairs the use, value or safety
8888 57of a wheelchair and that is covered by an express warranty applicable to the wheelchair or to a
8989 58component of the wheelchair; provided, however, that “nonconformity” shall not include a
9090 59condition or defect which results from abuse, neglect or the unreasonable and foreseeable misuse
9191 60of the wheelchair by consumer modification or alteration.
9292 61 “Original wheelchair”, the nonconforming wheelchair to be repaired.
9393 62 “Reasonable attempt to repair”, : (i) not less than 2 attempts to repair a nonconformity by
9494 63the manufacturer, wheelchair lessor or any of the manufacturer's authorized wheelchair dealers
9595 64which failed to repair the nonconformity after the consumer reported the nonconformity and
9696 65made the wheelchair available to the manufacturer for repair within the applicable warranty
9797 66period; or (ii) the wheelchair is out of service for an aggregate of not less than 21 days because
9898 67of a warranty nonconformity after the consumer reported the nonconformity and made the
9999 68wheelchair available to the manufacturer for repair within the applicable warranty period.
100100 69 “Replacement wheelchair”, a properly working wheelchair that is identical to the
101101 70nonconforming wheelchair or that is comparable in all functional capabilities to the original
102102 71wheelchair provided by the manufacturer, wheelchair lessor or manufacturer’s authorized
103103 72wheelchair dealer to the consumer in place of the nonconforming wheelchair.
104104 73 “Standard wheelchair”, a manual or power wheelchair that has minimal adjustability and
105105 74customization. 5 of 15
106106 75 “Temporary loaner wheelchair”, a wheelchair provided to the consumer that: (i) is free of
107107 76charge; (ii) is in good working order; (iii) is able to perform the most essential functions of the
108108 77original wheelchair, considering the disabilities of the user; and (iv) does not have any
109109 78differences from the original wheelchair that create a threat to health or safety; provided,
110110 79however, that a “temporary loaner wheelchair” need not be new or identical to or have functional
111111 80capabilities equal to or greater than those of the original wheelchair.
112112 81 “Wheelchair”, a manual or motorized wheeled device that enhances the mobility or
113113 82positioning of an individual with a disability.
114114 83 “Wheelchair dealer”, an individual or entity that is in the business of selling wheelchairs,
115115 84including, but not limited to, an authorized wheelchair dealer and a manufacturer who sells
116116 85wheelchairs directly to consumers.
117117 86 “Wheelchair lessor”, an individual or entity that leases a wheelchair to a consumer, or
118118 87who holds the lessor’s rights, under a written lease.
119119 88 (b)(1) A manufacturer who sells or leases a wheelchair to a consumer, either directly or
120120 89through a wheelchair dealer or wheelchair lessor, shall furnish the consumer with an express
121121 90warranty for the wheelchair; provided, however, that the duration of the express warranty shall
122122 91be not less than 2 years after first delivery of the wheelchair to the consumer.
123123 92 (2) At the time of purchase or lease of a wheelchair, the manufacturer shall provide
124124 93directly to the consumer a statement, written in not less than 14-point all capital boldfaced type
125125 94on a separate piece of paper, or in such other form as the consumer may access, which shall
126126 95include the applicable warranty period of not less than 2 years from the date of first delivery, in
127127 96substantially the following form: 6 of 15
128128 97 “IMPORTANT: IF THIS WHEELCHAIR IS DEFECTIVE WITHIN THE PERIOD OF
129129 98YOUR WARRANTY, [INSERT WARRANTY PERIOD, NOT LESS THAN 2 YEARS FROM
130130 99THE DATE OF FIRST DELIVERY], YOU MAY BE ENTITLED UNDER STATE LAW TO
131131 100REPLACEMENT OF THE WHEELCHAIR OR A REFUND OF ITS PURCHASE PRICE. TO
132132 101BE ENTITLED TO A REFUND OR REPLACEMENT, YOU MUST FIRST NOTIFY THE
133133 102MANUFACTURER, THE WHEELCHAIR LESSOR OR THE WHEELCHAIR DEALER OF
134134 103THE NON-CONFORMITY AND GIVE THE MANUFACTURER OR AUTHORIZED
135135 104WHEELCHAIR DEALER AN OPPORTUNITY TO REPAIR THE WHEELCHAIR IN
136136 105ACCORDANCE WITH SECTION 107 OF CHAPTER 93 OF THE MASSACHUSETTS
137137 106GENERAL LAWS.
138138 107 IF THIS WHEELCHAIR IS DEFECTIVE WITHIN THE PERIOD OF YOUR
139139 108WARRANTY, THE MANUFACTURER OR AUTHORIZED WHEELCHAIR DEALER
140140 109MUST PERFORM A REMOTE ASSESSMENT OF THE WHEELCHAIR NOT MORE THAN
141141 1103 BUSINESS DAYS FOLLOWING NOTICE AND, IF NECESSARY, PERFORM AN IN-
142142 111PERSON ASSESSMENT NOT MORE THAN 4 BUSINESS DAYS FOLLOWING THE
143143 112REMOTE ASSESSMENT.
144144 113 IF NECESSARY, THE MANUFACTURER OR AUTHORIZED WHEELCHAIR
145145 114DEALER SHALL PROVIDE A TEMPORARY LOANER WHEELCHAIR FOR THE
146146 115DURATION OF REPAIRS PROVIDED FOR UNDER THE WARRANTY AS SOON AS
147147 116POSSIBLE, BUT NOT MORE THAN 4 BUSINESS DAYS FOLLOWING NOTICE FOR
148148 117STANDARD WHEELCHAIRS AND 8 BUSINESS DAYS FOLLOWING NOTICE FOR
149149 118CUSTOMIZED, ADAPTED OR MODIFIED WHEELCHAIRS.”. 7 of 15
150150 119 (3) If the manufacturer, lessor or wheelchair dealer fail to provide the statement of
151151 120warranty as required pursuant to this subsection, the manufacturer shall be in violation of this
152152 121subsection and the minimum express warranty period shall be extended to 3 years.
153153 122 (c)(1) If a new wheelchair is defective and the consumer reports such nonconformity to
154154 123the manufacturer, a wheelchair lessor or a wheelchair dealer and such consumer makes the
155155 124wheelchair available for repair prior to the expiration of the applicable warranty period from the
156156 125date of first delivery, the nonconformity shall be repaired at no charge to the consumer. It shall
157157 126be presumed that the consumer has made the wheelchair available to the manufacturer or
158158 127authorized wheelchair dealer for repair if such consumer allows the manufacturer or dealer to
159159 128take it from the consumer’s home or other location where the user customarily uses the
160160 129wheelchair.
161161 130 (2) If a wheelchair covered by a manufacturer’s warranty has a nonconformity to which
162162 131the warranty is applicable and is made available by the consumer to the manufacturer or
163163 132authorized wheelchair dealer for the repair of the nonconformity, the manufacturer shall:
164164 133 (i) perform, or coordinate with an authorized wheelchair dealer to perform, a remote
165165 134assessment of the original wheelchair not more than 3 business days following notice from the
166166 135consumer and, if it is determined that a remote assessment is not sufficient to diagnose the
167167 136nonconformity, an in-person assessment not more than 4 business days following the remote
168168 137assessment; provided, however, that if a consumer cancels the initial remote assessment and the
169169 138manufacturer or authorized wheelchair dealer makes reasonable efforts to reschedule the
170170 139assessment as soon as feasible, the manufacturer or authorized wheelchair dealer shall not be in
171171 140violation of this clause; provided, however, that the manufacturer or authorized dealer shall 8 of 15
172172 141provide the consumer with an estimated timeframe for assessment and, following assessment, an
173173 142estimated timeframe for any repairs;
174174 143 (ii) provide, or coordinate with an authorized wheelchair dealer to provide, for the
175175 144duration of the repair period, directly and at no cost to the consumer, as selected by the consumer
176176 145and as soon as reasonably possible: (A) a temporary loaner wheelchair not more than 4 business
177177 146days following notice from the consumer if the original wheelchair is a standard wheelchair and
178178 147not more than 8 business days following notice by the consumer if the original wheelchair has
179179 148been customized, adapted or modified to the extent that a standard wheelchair is not a suitable
180180 149temporary loaner wheelchair; or (B) reimbursement for the cost incurred by the consumer for
181181 150renting a wheelchair while the original wheelchair is assessed and repaired; and
182182 151 (iii) cover all of the consumer’s collateral costs.
183183 152 (3) If, after a reasonable attempt to repair, the nonconformity is not repaired, the
184184 153manufacturer shall:
185185 154 (i) at the direction of a consumer other than one who leases a wheelchair: (A) accept
186186 155return of the original wheelchair, issue a replacement wheelchair and refund any collateral costs;
187187 156or (B) accept return of the wheelchair and refund to the consumer and to any holder of a
188188 157perfected security interest, as their interest may appear, the full purchase price and any finance
189189 158charge amount paid by the consumer at the point of sale and any collateral costs, less a
190190 159reasonable allowance for use; provided, however, that a reasonable allowance for use shall not
191191 160exceed the amount obtained by multiplying the full purchase price of the wheelchair by a
192192 161fraction, the denominator of which shall be 1,825 and the numerator of which shall be the 9 of 15
193193 162number of days that the wheelchair was in the consumer's possession before the consumer first
194194 163reported the nonconformity to the wheelchair dealer; or
195195 164 (ii) at the direction of a consumer who leases a wheelchair, accept return of the original
196196 165wheelchair, refund to the wheelchair lessor and to any holder of a perfected security interest, as
197197 166their interest may appear, the current value of the written lease and refund to the consumer the
198198 167amount such consumer paid under the written lease and any collateral costs, less a reasonable
199199 168allowance for use; provided, however, that a reasonable allowance for use shall not exceed the
200200 169amount obtained by multiplying the total amount for which the written lease obligates the
201201 170consumer by a fraction, the denominator of which shall be 1,825, or the number of days of the
202202 171lease, whichever number is greater, and the numerator of which shall be half of the number of
203203 172days that the consumer possessed the wheelchair before first reporting the nonconformity to the
204204 173manufacturer, wheelchair lessor or wheelchair dealer; and provided further, that
205205 174 the current value of the written lease shall be the total amount for which that lease
206206 175obligates the consumer during the period of the lease remaining after its early termination, plus
207207 176the wheelchair dealer's early termination costs and the value of the original wheelchair at the
208208 177lease expiration date if the lease sets forth that value, less the wheelchair lessor's early
209209 178termination savings.
210210 179 To receive a replacement wheelchair or a refund due under paragraph (3) of this
211211 180subsection, a consumer described thereunder shall offer to transfer possession of the wheelchair
212212 181having the nonconformity to its manufacturer. Not later than 30 days after such offer, the
213213 182manufacturer shall provide the consumer with the replacement wheelchair or refund. When the
214214 183manufacturer provides the replacement wheelchair or refund, the consumer shall make the 10 of 15
215215 184wheelchair having the nonconformity available for return to the manufacturer, along with any
216216 185endorsements necessary to transfer legal possession to the manufacturer.
217217 186 (4)(i) To receive a refund due under clause (i) of paragraph (3) of subsection (C), a
218218 187consumer described thereunder shall offer to return the original wheelchair to its manufacturer.
219219 188Not later than 30 days after such offer, the manufacturer shall provide the refund to the
220220 189consumer. When the manufacturer provides the refund, the consumer shall make the original
221221 190wheelchair available for return to the manufacturer.
222222 191 (ii) To receive a refund due under paragraph (3) of subsection (C), a wheelchair lessor
223223 192shall offer to transfer possession of the original wheelchair to its manufacturer. No later than 30
224224 193days after such offer, the manufacturer shall provide the refund to the wheelchair lessor. When
225225 194the manufacturer provides the refund, the wheelchair lessor shall provide to the manufacturer any
226226 195endorsements necessary to transfer legal possession to the manufacturer.
227227 196 A lease against a consumer shall not be enforced after such consumer exercises rights
228228 197pursuant to clause (ii) of paragraph (3).
229229 198 A wheelchair returned by a consumer or wheelchair lessor in the commonwealth, or by a
230230 199consumer or wheelchair lessor in another state under a similar law of that state, shall not be
231231 200resold or leased in the commonwealth unless the reasons for such return have been fully
232232 201disclosed to a prospective buyer or lessee.
233233 202 (5) Manufacturers shall fill all repair and replacement orders for wheelchairs under
234234 203warranty pursuant to this section from their own inventory or have a written subcontract for the
235235 204purchase of items necessary to fill repair and replacement orders; provided, however, that the
236236 205subcontract shall be in writing and contain, at a minimum: (i) names, addresses, phone numbers 11 of 15
237237 206and contact information for both entities; (ii) the contract term start and end dates; (iii) a
238238 207description of the wheelchairs covered under the subcontract and the cost of each item; (iv)
239239 208signatures of both parties, including signature dates and position titles; (v) an established credit
240240 209limit that is reasonable, based on the value of the products and services to be provided by the
241241 210contractor; and (vi) a provision requiring shipping of parts, whenever feasible, by overnight mail.
242242 211 (6) The manufacturer shall keep written record of all repair attempts made, including, but
243243 212not limited to: (i) the date a repair was requested; (ii) the type of repair requested; (iii) the date
244244 213the repair attempt began; (iv) the length of the repair attempt; (v) collateral costs covered; (vi)
245245 214the results of the repair attempt; and (vii) the total number of repair attempts made.
246246 215 (d) Each consumer shall have the option of submitting any dispute arising under this
247247 216section, upon the payment of a prescribed filing fee, to an alternate arbitration mechanism
248248 217established pursuant to regulations promulgated under this section by the undersecretary of
249249 218consumer affairs and business regulation. Upon application of the consumer and payment of the
250250 219appropriate filing fee by the consumer, a manufacturer shall submit to alternative arbitration. The
251251 220alternate arbitration shall be conducted by a professional arbitrator or arbitration firm appointed
252252 221by and pursuant to the regulations promulgated by the office of consumer affairs and business
253253 222regulation pursuant to this section. The alternate arbitration mechanism shall ensure the personal
254254 223objectivity of its arbitrators and the right of each party to present its case, be in attendance during
255255 224any presentation made by the other party and rebut or refute such presentation.
256256 225 (e) The attorney general may bring an action under section 4 of chapter 93A to enforce
257257 226this section and to obtain restitution, civil penalties, injunctive relief and any other relief awarded
258258 227pursuant to said chapter 93A. Nothing contained in this section shall limit any rights or remedies 12 of 15
259259 228available to a consumer under any other law. Any waiver by a consumer of rights under this
260260 229section shall be void.
261261 230 (f) In addition to any other remedy at law, a consumer may bring an action to recover for
262262 231damages caused by a violation of this section. The court shall award a consumer who prevails in
263263 232such an action twice the amount of any pecuniary loss, together with costs, disbursements and
264264 233reasonable attorney fees, and any equitable relief that the court deems is appropriate.
265265 234 (g) Annually, not later than January 1, the office of consumer affairs and business
266266 235regulation shall report to the joint committee on children, families and persons with disabilities
267267 236and the joint committee on consumer protection and professional licensure on the operational
268268 237status of the wheelchair alternate arbitration mechanism, including, but not limited to, data
269269 238regarding the number of complaints filed through the alternate arbitration mechanism and the
270270 239aggregate results of such arbitration procedures.
271271 240 (h) The undersecretary of consumer affairs and business regulation shall promulgate
272272 241regulations to implement this section, which shall include, but not be limited to, information on
273273 242the components and functions necessary for a temporary loaner wheelchair to be in compliance
274274 243with this section.
275275 244 SECTION 3. Chapter 118E of the General Laws is hereby amended by inserting after
276276 245section 10Q the following section:-
277277 246 Section 10R. For purposes of this section, “complex rehabilitation technology
278278 247wheelchair” shall mean an individually-configured manual or motorized wheeled device that
279279 248requires evaluation, configuration, fitting, adjustment or programming that is medically
280280 249necessary to enhance the mobility or positioning of an individual with a disability. 13 of 15
281281 250 The division and its contracted health insurers, health plans, health maintenance
282282 251organizations, behavioral health management firms and third-party administrators under contract
283283 252to a Medicaid managed care organization or primary care clinician plan shall not require a
284284 253preauthorization for any repair of a complex rehabilitation technology wheelchair estimated to
285285 254cost less than $1,000.
286286 255 SECTION 4. Chapter 175 of the General Laws is hereby amended by inserting after
287287 256section 47UU the following section:-
288288 257 Section 47VV. For purposes of this section, “complex rehabilitation technology
289289 258wheelchair” shall mean an individually-configured manual or motorized wheeled device that
290290 259requires evaluation, configuration, fitting, adjustment or programming that is medically
291291 260necessary to enhance the mobility or positioning of an individual with a disability.
292292 261 Any policy, contract, agreement, plan or certificate of insurance issued, delivered or
293293 262renewed within the commonwealth, which is considered creditable coverage under section 1 of
294294 263chapter 111M, shall not require a member to obtain a preauthorization for any repair of a
295295 264complex rehabilitation technology wheelchair estimated to cost less than $1,000.
296296 265 SECTION 5. Chapter 176A of the General Laws is hereby amended by inserting after
297297 266section 8VV the following section:-
298298 267 Section 8WW. For purposes of this section, “complex rehabilitation technology
299299 268wheelchair” shall mean an individually-configured manual or motorized wheeled device that
300300 269requires evaluation, configuration, fitting, adjustment or programming that is medically
301301 270necessary to enhance the mobility or positioning of an individual with a disability. 14 of 15
302302 271 Any contract between a subscriber and the corporation under an individual or group
303303 272hospital service plan that is delivered, issued or renewed within the commonwealth shall not
304304 273require a member to obtain a preauthorization for any repair of a complex rehabilitation
305305 274technology wheelchair estimated to cost less than $1,000.
306306 275 SECTION 6. Chapter 176B of the General Laws is hereby amended by inserting after
307307 276section 4VV the following section:-
308308 277 Section 4WW. For purposes of this section, “complex rehabilitation technology
309309 278wheelchair” shall mean an individually-configured manual or motorized wheeled device that
310310 279requires evaluation, configuration, fitting, adjustment or programming that is medically
311311 280necessary to enhance the mobility or positioning of an individual with a disability.
312312 281 Any subscription certificate under an individual or group medical service agreement
313313 282delivered, issued or renewed within the commonwealth shall not require a member to obtain a
314314 283preauthorization for any repair of a complex rehabilitation technology wheelchair estimated to
315315 284cost less than $1,000.
316316 285 SECTION 7. Chapter 176G of the General Laws is hereby amended by inserting after
317317 286section 4NN the following section:-
318318 287 Section 4OO. For purposes of this section, “complex rehabilitation technology
319319 288wheelchair” shall mean an individually-configured manual or motorized wheeled device that
320320 289requires evaluation, configuration, fitting, adjustment or programming that is medically
321321 290necessary to enhance the mobility or positioning of an individual with a disability. 15 of 15
322322 291 Any individual or group health maintenance contract that is issued or renewed shall not
323323 292require a member to obtain a preauthorization for any repair of a complex rehabilitation
324324 293technology wheelchair estimated to cost less than $1,000.
325325 294 SECTION 8. Section 25 of chapter 176O of the General Laws, as appearing in the 2022
326326 295Official Edition, is hereby amended by inserting after the word “services”, in line 49, the
327327 296following words:- ; provided, however, that a health plan shall not require a prior authorization
328328 297for any repair of a complex rehabilitation technology wheelchair estimated to cost less than
329329 298$1,000.
330330 299 SECTION 9. The undersecretary of consumer affairs and business regulation regulations
331331 300shall promulgate the regulations required under subsection (h) of section 107 of chapter 93 of the
332332 301General Laws not later than 90 days after the effective date of this act.