Massachusetts Senate Bill S272

Massachusetts 2025-2026 Regular Session

• Introduced: 2/27/25
• Refer: 2/27/25

Caption

Allowing businesses to sign up for the "Do Not Call" list

Impact

The bill's enactment would imply a significant shift in how telemarketing regulations are applied within Massachusetts. By allowing businesses to opt out of receiving telemarketing calls, the law would provide a more equitable treatment between residential and business consumers. This change is expected to empower businesses to better manage their communication channels and help minimize interruptions that could detract from productivity. Additionally, it would enforce penalties on telemarketers who fail to comply with the Do Not Call requests from registered businesses.

Summary

Senate Bill 272, proposed by Senator Patrick M. O'Connor, aims to expand consumer protections by allowing businesses in Massachusetts to register for the 'Do Not Call' list. This modification is intended to enhance the existing provisions of Chapter 159C, which originally provided restrictions mainly for residential consumers. By including businesses, the bill recognizes the growing concern over unsolicited telemarketing calls that may disrupt business operations and privacy, thus extending regulatory relief to a broader range of telephone service subscribers.

Contention

While the bill appears to provide necessary protections for businesses, it may face opposition from telemarketing agencies and some consumer advocates who might argue that it could impose undue restrictions on their marketing efforts. Furthermore, there may be concerns about implementation and the administrative burden of maintaining an updated list that includes business entities alongside residential consumers. The debate around SB 272 could reflect broader concerns regarding consumer choice and the regulation of marketing practices in a rapidly changing digital landscape.