Massachusetts 2025-2026 Regular Session

Massachusetts Senate Bill S750 Latest Draft

Bill / Introduced Version Filed 02/27/2025

                            1 of 1
SENATE DOCKET, NO. 2518       FILED ON: 1/17/2025
SENATE . . . . . . . . . . . . . . No. 750
The Commonwealth of Massachusetts
_________________
PRESENTED BY:
Paul R. Feeney
_________________
To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
Court assembled:
The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
An Act establishing uniform enforcement and confidentiality provisions relative to certain 
licensees under the jurisdiction of the division of banks.
_______________
PETITION OF:
NAME:DISTRICT/ADDRESS :Paul R. FeeneyBristol and Norfolk 1 of 40
SENATE DOCKET, NO. 2518       FILED ON: 1/17/2025
SENATE . . . . . . . . . . . . . . No. 750
By Mr. Feeney, a petition (accompanied by bill, Senate, No. 750) of Paul R. Feeney for 
legislation to establish uniform enforcement and confidentiality provisions relative to certain 
licensees under the jurisdiction of the division of banks by enforcing fines and penalties for 
violations. Financial Services.
The Commonwealth of Massachusetts
_______________
In the One Hundred and Ninety-Fourth General Court
(2025-2026)
_______________
An Act establishing uniform enforcement and confidentiality provisions relative to certain 
licensees under the jurisdiction of the division of banks.
Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority 
of the same, as follows:
1 SECTION 1. Section 24D of chapter 93 of the General Laws, as appearing in the 2022 
2Official Edition, is hereby amended by inserting after the word "licensee” in lines 13, 17 and 31, 
3the following words:- or registrant.
4 SECTION 2. Said section 24D of said chapter 93, as so appearing, is hereby further 
5amended by inserting after the word "licensees” in line 36, the following words:- or registrants.
6 SECTION 3. Said chapter 93, as so appearing, is hereby amended by striking out section 
724F and inserting in place thereof the following section:-
8 Section 24F. The commissioner, or the commissioner’s examiners or other assistants as 
9the commissioner may designate, may summon a licensee or registrant, or any of its agents or 
10employees, and other witnesses as necessary, and examine them relative to their transactions,  2 of 40
11may require the production of books and papers and, for those purposes may administer oaths. 
12Whoever, without justifiable cause, fails or refuses to appear and testify or to produce books and 
13papers when so required, or obstructs the commissioner or the commissioner’s representatives 
14making the examination in the performance of their duties, shall be punished by a fine of not 
15more than $1,000 or by imprisonment for not more than 6 months, or both. Each day a violation 
16occurs or continues shall be considered a separate offense. The penalty provision of this section 
17shall be in addition to, and not in lieu of, any other provision of law applicable to a licensee or 
18other person for violating section 24A or any rule or regulation made thereunder.
19 SECTION 4. Said chapter 93, is hereby amended by adding after section 24K the 
20following two sections:-
21 Section 24L. (a) Whenever the commissioner finds that any licensee or exempt person 
22under section 24A of this chapter has violated any provision of this chapter or any rule or 
23regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 
24of the business of a debt collector or a third party loan servicer, the commissioner may, by order, 
25in addition to any other action authorized under this chapter or any rule or regulation made 
26thereunder, impose a penalty upon the person which shall not exceed $5,000 for each violation, 
27up to a maximum of $100,000 for the violation plus the costs of investigation. The commissioner 
28may impose a penalty which shall not exceed $5,000 for each violation of this chapter, or any 
29rule or regulation adopted thereunder, by a person other than a licensee or exempt person under 
30section 24A of this chapter, plus the costs of investigation.
31 (b) Nothing in this section shall limit the right of any individual or entity who has been 
32injured as a result of any violation of this chapter by a licensee, or any person other than a  3 of 40
33licensee or exempt person under section 24A of this chapter, to bring an action to recover 
34damages or restitution in a court of competent jurisdiction.
35 (c) Any findings or order issued by the commissioner pursuant to this section shall be 
36subject to review as provided in chapter 30A.
37 Section 24M. (a) Whenever the commissioner determines that any person has, directly or 
38indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 
39applicable to the conduct of the business of a debt collector or a third party loan servicer; or any 
40order issued by the commissioner under this chapter or any written agreement entered between 
41the licensee and the commissioner; the commissioner may serve upon the person a written notice 
42of intention: 
43 (1) to prohibit the person from performing in the capacity of a principal employee on 
44behalf of any licensee for a period of time that the commissioner deems necessary;
45 (2) to prohibit the person from applying for or obtaining a license from the commissioner 
46for a period up to 36 months following the effective date of an order issued under subsection (b) 
47or (c); or 
48 (3) to prohibit the person from any further participation, in any manner, in the conduct of 
49the affairs of a debt collector or a third party loan servicer in Massachusetts or to prohibit the 
50person from being employed by, an agent of, or operating on behalf of a licensee under this 
51chapter or any other business which requires a license from the commissioner.
52 (b) A written notice issued under subsection (a) shall contain a written statement of the 
53facts that support the prohibition and shall give notice of an opportunity for a hearing to be held  4 of 40
54thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 
55the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 
56within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 
57by a duly authorized representative, the party shall be deemed to have consented to the issuance 
58of an order of prohibition in accordance with the notice. 
59 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 
60finds that any of the grounds specified in the notice have been established, the commissioner 
61may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 
62appropriate.
63 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 
64person. The commissioner shall also serve a copy of the order upon the licensee of which the 
65person is an employee or on whose behalf the person is performing. The order shall remain in 
66effect and enforceable until it is modified, terminated, suspended, or set aside by the 
67commissioner or a court of competent jurisdiction. 
68 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 
69an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 
70part in the conduct of the affairs of a debt collector or a third party loan servicer in Massachusetts 
71may not, while the order is in effect, continue or commence to perform in the capacity of a 
72principal employee, or otherwise participate in any manner, if so prohibited by order of the 
73commissioner, in the conduct of the affairs of:
74 (1) any licensee or registrant under this chapter;
75 (2) any other business which requires a license from the commissioner; and 5 of 40
76 (3) any bank, as defined under section 1 of chapter 167 or any subsidiary thereof.
77 SECTION 5. Section 99 of chapter 140 of the General Laws, as so appearing, is hereby 
78amended by striking out section 99 and inserting in place thereof the following section:-
79 Section 99. A licensee shall, when directed by the commissioner, permit the 
80commissioner or the commissioner’s duly authorized 	representative to inspect its records and 
81evidence of compliance with this chapter or any rule and regulation issued thereunder and with 
82any other law, rule and regulation applicable to the conduct of its business. The commissioner 
83shall preserve a full record of each examination of a licensee including a statement of its 
84condition. All records of investigations and reports of examinations by the commissioner, 
85including workpapers, information derived from the reports or responses to the reports, and any 
86copies thereof in the possession of any licensee under the supervision of the commissioner, shall 
87be confidential and privileged communications, shall not be subject to subpoena and shall not be 
88a public record under clause twenty-sixth of section 7 of chapter 4. For the purpose of this 
89paragraph, records of investigation and reports of examinations shall include records of 
90investigation and reports of examinations conducted by a financial regulatory agency of the 
91federal government and any other state, and of any foreign government which are considered 
92confidential by the agency or foreign government and which are in possession of the 
93commissioner. In any proceeding before a court, the court may issue a protective order to seal the 
94record protecting the confidentiality of any such record, and other than any such record on file 
95with the court or filed in connection with the court proceeding, and the court may exclude the 
96public from any portion of a proceeding at which any such record may be disclosed. Copies of 
97reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 
98to any other person, organization or agency without prior written approval by the commissioner.  6 of 40
99The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 
100federal government, of other states, or of foreign countries, and any law enforcement agency, the 
101information, reports, inspections and statements relating to the licensees under the 
102commissioner’s supervision.
103 The commissioner may summon licensees, companies or associations, or any of their 
104agents or employees, and other witnesses as necessary, and examine them relative to their 
105transactions and to the condition of their business, and for that purpose may administer oaths. 
106Whoever without justifiable cause refuses to appear and testify when so required, or obstructs the 
107commissioner or the commissioner’s representatives in the performance of their duties, shall be 
108punished by a fine of not more than $1,000 or by imprisonment for not more than 6 months, or 
109both. The penalty provision of this section shall be in addition to, and not in lieu of, any other 
110provision of law applicable to a licensee or other person for violating section 96 or any rule or 
111regulation made thereunder.
112 SECTION 6. Section 103 of said chapter 140 is hereby amended by striking out section 
113103, and inserting in place thereof the following three sections:-
114 Section 103. The commissioner may suspend or revoke any license issued pursuant to 
115section 96 if the commissioner finds that:
116 (i) the licensee has violated any provision of sections 96 to 114, inclusive, or any rule or 
117regulation made by the commissioner under any provision of sections 96 to 114, inclusive, or 
118any other law applicable to the conduct of the business; or  7 of 40
119 (ii) any fact or condition exists which, if it had existed at the time of the original 
120application for the license, would have warranted the commissioner in refusing to issue the 
121license.
122 Except as provided in section 103A, no license shall be revoked or suspended except 
123after notice and a hearing thereon pursuant to chapter 30A.
124 A licensee may surrender a license by delivering to the commissioner written notice that 
125it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 
126the licensee for acts committed before the surrender.
127 No revocation, suspension or surrender of any license shall impair or affect the obligation 
128of any pre-existing lawful contract between the licensee and any person.
129 The penalty provision of this section shall be in addition to, and not in lieu of, any other 
130provision of law applicable to a licensee or other person for violating section 96, 97, 98, 100, 
131101, 102, 104, 106, and 109 or any rule or regulation made thereunder.
132 Section 103A. (a) If the commissioner determines, after giving notice of an opportunity 
133for a hearing, that a licensee has engaged or is about to engage in an act or practice constituting a 
134violation of a provision of sections 97, 98, 100, 101, 102, 104 or 109, or any rule or regulation 
135made by the commissioner under section 97 or 106, or any other law applicable to the conduct of 
136the business, the commissioner may order the licensee to cease and desist from the unlawful act 
137or practice and take affirmative action as in the commissioner’s judgment will effect the purpose 
138of sections 97, 98, 100, 101, 102, 104 or 109, or any rule or regulation made by the 
139commissioner under section 97 or 106, or any other law applicable to the conduct of the 
140business. 8 of 40
141 (b) If the commissioner makes written findings of fact that the public interest will be 
142irreparably harmed by delay in issuing an order under section (a) the commissioner may issue a 
143temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 
144commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 
145been so entered, the reasons therefor, and that within 20 days after receipt of a written request 
146from the licensee, the matter will be scheduled for a hearing to determine whether or not the 
147temporary order shall become permanent and final. If no hearing is requested and none is 
148ordered by the commissioner, the order shall remain in effect until it is modified or vacated by 
149the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of 
150and opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts 
151and conclusions of law, vacate, modify or make permanent the order.
152 (c) No order under this section, except an order issued pursuant to subsection (b), may be 
153entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 
154modify an order under this section upon finding that the conditions which required the an order 
155have changed and that it is in the public interest to so vacate or modify.
156 Any order issued pursuant to this section shall be subject to review as provided in chapter 
15730A. 
158 Section 103B. The 	commissioner may enforce the provisions of section 96 through 114A, 
159or restrain any violations thereof, by filing a civil action in any court of competent jurisdiction. 
160 SECTION 7. Said chapter 140 is hereby amended by adding after section 113 the 
161following two sections:- 9 of 40
162 Section 113A. (a) Whenever the commissioner finds that any licensee or exempt person 
163under section 96 of this chapter has violated any provision of this chapter or any rule or 
164regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 
165of the business of making small loans, the commissioner may, by order, in addition to any other 
166action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 
167upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 
168for the violation plus the costs of investigation. The commissioner may impose a penalty which 
169shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 
170thereunder, by a person other than a licensee or exempt person under section 96 of this chapter, 
171plus the costs of investigation.
172 (b) In addition to any other action authorized under this chapter or any rule of regulation 
173made thereunder, a licensee who violates the provisions of section 100 may also be punished by 
174imprisonment for not more than 1 year. Each day the violation occurs or continues shall be 
175deemed a separate offense. Any loan made by any person so licensed in violation of section 
176100may be declared void by the supreme judicial or superior court in equity upon petition by the 
177person to whom the loan was made.
178 (c) Nothing in this section shall limit the right of any individual or entity who has been 
179injured as a result of any violation of this chapter by a licensee, or any person other than a 
180licensee or exempt person under section 96 of this chapter, to bring an action to recover damages 
181or restitution in a court of competent jurisdiction.
182 (d) Any findings or order issued by the commissioner pursuant to this section shall be 
183subject to review as provided in chapter 30A. 10 of 40
184 Section 113B. (a) Whenever the commissioner determines that any person has, directly or 
185indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 
186applicable to the conduct of the business of making small loans; or any order issued by the 
187commissioner under this chapter or any written agreement entered between the licensee and the 
188commissioner; the commissioner may serve upon the person a written notice of intention: 
189 (1) to prohibit the person from performing in the capacity of a principal employee on 
190behalf of any licensee for a period of time that the commissioner deems necessary;
191 (2) to prohibit the person from applying for or obtaining a license from the commissioner 
192for a period up to 36 months following the effective date of an order issued under subsection (b) 
193or (c); or 
194 (3) to prohibit the person from any further participation, in any manner, in the conduct of 
195the affairs of a business making small loans in Massachusetts or to prohibit the person from 
196being employed by, an agent of, or operating on behalf of a licensee under this chapter or any 
197other business which requires a license from the commissioner.
198 (b) A written notice issued under subsection (a) shall contain a written statement of the 
199facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 
200thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 
201the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 
202within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 
203by a duly authorized representative, the party shall be deemed to have consented to the issuance 
204of an order of prohibition in accordance with the notice.  11 of 40
205 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 
206finds that any of the grounds specified in the notice have been established, the commissioner 
207may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 
208appropriate.
209 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 
210person. The commissioner shall also serve a copy of the order upon the licensee of which the 
211person is an employee or on whose behalf the person is performing. The order shall remain in 
212effect and enforceable until it is modified, terminated, suspended, or set aside by the 
213commissioner or a court of competent jurisdiction. 
214 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 
215an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 
216part in the conduct of the affairs of a business making small loans in Massachusetts may not, 
217while the order is in effect, continue or commence to perform in the capacity of a principal 
218employee, or otherwise participate in any manner, if so prohibited by order of the commissioner, 
219in the conduct of the affairs of:
220 (1) any licensee under this chapter;
221 (2) any other business which requires a license from the commissioner; and
222 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof
223 SECTION 8. Said chapter 140, as so appearing, is hereby amended by striking section 
224114A and inserting in place thereof the following section:- 12 of 40
225 Section 114A. A bank as defined in section 1 of chapter 167, a national banking 
226association, a federally chartered credit union, a federal savings and loan association, a federal 
227savings bank, or any subsidiary of the above, or any bank, trust company, savings bank, savings 
228and loan association, or credit union organized under the laws of any other state, or any 
229subsidiary of the above, shall not be subject to the provisions of sections 96 to 114, inclusive; 
230provided, that the institutions may not take, receive, reserve or charge interest, expenses and 
231other considerations for making or securing any loan subject to the provisions of section 96 in 
232excess of those permitted by section 100. Any loan subject to the provisions of section 96 made 
233by any bank as defined in section 1 of chapter 167, a national banking association, a federally-
234chartered credit union, a federal savings and loan association, a federal savings bank, or any 
235subsidiary of the above, or any bank, trust company, savings bank, savings and loan association, 
236or credit union organized under the laws of any other state on which charges for interest, 
237expenses and other considerations exceed those permitted by section 100 may be declared void 
238by the supreme judicial court or superior court in equity upon petition by the person to whom the 
239loans were made, and any bank as defined section 1 of chapter 167, a national banking 
240association, a federally chartered credit union, a federal savings and loan association, a federal 
241savings bank, or any subsidiary of the above, or any bank, trust company, savings bank, savings 
242and loan association, or credit union organized under the laws of any other state making such a 
243loan shall be subject to a fine of not more than $1,000.
244 This section shall not be construed as preventing a rate of charge for interest, expenses 
245and other consideration on 1 or more portions of a loan in excess of the permitted maximum rate 
246of charge applicable to the portion or portions, provided, that the composite rate of charge on the 
247whole loan produces an amount equal to or less than that which would be produced were the  13 of 40
248maximum rate of charge applied to the loan. Extension, default or deferment charges shall not be 
249deemed to be interest, expenses and other considerations in determining the maximum rate of 
250charge that may be taken, received, reserved or charged for the loan.
251 SECTION 9. Section 2 of chapter 169A of the General Laws, as so appearing, is hereby 
252amended, in line 7, by striking out the word “bank.” and inserting in place thereof the words:- 
253bank or any bank, trust company, savings bank, savings and loan association, or credit union 
254organized under the laws of any other state, or any subsidiary of the above.
255 SECTION 10. Section 5 of said chapter 169A, as so appearing, is hereby amended by 
256striking out the third and fourth sentences.
257 SECTION 11. Section 10 of chapter 169A, as so appearing, is hereby amended by adding 
258the following two paragraphs:-
259 The commissioner shall preserve a full record of each such examination of a licensee 
260including a statement of its condition. All records of investigations and reports of examinations 
261by the commissioner, including workpapers, information derived from such reports or responses 
262to such reports, and any copies thereof in the possession of any licensee under the supervision of 
263the commissioner, shall be confidential and privileged communications, shall not be subject to 
264subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 
265the purpose of this paragraph, records of investigation and reports of examinations shall include 
266records of investigation and reports of examinations conducted by a financial regulatory agency 
267of the federal government and any other state, and of any foreign government which are 
268considered confidential by 	such agency or foreign government and which are in possession of the 
269commissioner. In any proceeding before a court, the court may issue a protective order to seal the  14 of 40
270record protecting the confidentiality of any such record, other than any such record on file with 
271the court or filed in connection with the court proceeding, and the court may exclude the public 
272from any portion of the proceeding at which any such record may be disclosed. Copies of such 
273reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 
274to any other person, organization or agency without prior written approval by the commissioner. 
275The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 
276federal government, of other states, or of foreign countries, and any law enforcement agency, 
277such information, reports, inspections and statements relating to the licensees under the 
278commissioner’s supervision.
279 The commissioner, or the commissioner’s examiners or such other assistants as the 
280commissioner may designate, may summon the directors, officers or agents of a licensee, or any 
281other witnesses, and examine them relative to the affairs, transactions and condition of the 
282licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 
283to appear and testify when so required or obstructs the person making such examination in the 
284performance of their duty, 	shall be punished by a fine of not more than $1,000 or by 
285imprisonment for not more than 1 year. 
286 SECTION 12. Said chapter 169A, as so appearing, is hereby amended by striking out 
287section 13 and inserting in place thereof the following two sections:-
288 Section 13. (a) Whenever the commissioner finds that any licensee or exempt person 
289under section 2of this chapter has violated any provision of this chapter or any rule or regulation 
290adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 
291business of cashing checks, drafts or money orders, the commissioner may, by order, in addition  15 of 40
292to any other action authorized under this chapter or any rule or regulation made thereunder, 
293impose a penalty upon such person which shall not exceed $5,000 for each violation, up to a 
294maximum of $100,000 for such violation plus the costs of investigation. The commissioner may 
295impose a penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or 
296regulation adopted thereunder, by a person other than a licensee or exempt person under section 
2972 of this chapter, plus the costs of investigation.
298 (b) In addition to any other action authorized under this chapter or any rule of regulation 
299made thereunder, whoever violates any provision of section 2 or any rule or regulation made 
300thereunder by the commissioner may be punished by imprisonment for not more than 6 months. 
301Each day a violation continues shall be deemed a separate offense. The penalty provision of this 
302section shall be in addition to, and not in lieu of, any other provision of law applicable to a 
303licensee or other person for violating section 2 or any rule or regulation made thereunder.
304 (c) Nothing in this section shall limit the right of any individual or entity who has been 
305injured as a result of any violation of this chapter by a licensee, or any person other than a 
306licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 
307or restitution in a court of competent jurisdiction.
308 (d) Any findings or order issued by the commissioner pursuant to this section shall be 
309subject to review as provided in chapter 30A.
310 Section 14. (a) Whenever the commissioner determines that any person has, directly or 
311indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 
312applicable to the conduct of the business of cashing checks, drafts or money orders; or any order 
313issued by the commissioner under this chapter or any written agreement entered between such  16 of 40
314licensee and the commissioner; the commissioner may serve upon such person a written notice of 
315intention: 
316 (1) to prohibit such person from performing in the capacity of a principal employee on 
317behalf of any licensee for a period of time that the commissioner deems necessary;
318 (2) to prohibit the person from applying for or obtaining a license from the commissioner 
319for a period up to 36 months following the effective date of an order issued under subsection (b) 
320or (c); or 
321 (3) to prohibit such person from any further participation, in any manner, in the conduct 
322of the affairs of person or entity engaged in the cashing of checks, drafts or money orders in 
323Massachusetts or to prohibit such person from being employed by, an agent of, or operating on 
324behalf of a licensee under this chapter or any other business which requires a license from the 
325commissioner.
326 (b) A written notice issued under subsection (a) shall contain a written statement of the 
327facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 
328thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 
329the commissioner of such request for a hearing. If such person fails to submit a request for a 
330hearing within 20 days of service of notice under subsection (a), or otherwise fails to appear in 
331person or by a duly authorized representative, such party shall be deemed to have consented to 
332the issuance of an order of such prohibition in accordance with the notice. 
333 (c) In the event of such consent under subsection (b), or if after a hearing the 
334commissioner finds that any of the grounds specified in such notice have been established, the  17 of 40
335commissioner may issue an order of prohibition in accordance with subsection (a) as the 
336commissioner finds appropriate.
337 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 
338person. The commissioner shall also serve a copy of the order upon the licensee of which the 
339person is an employee or on whose behalf the person is performing. The order shall remain in 
340effect and enforceable until it is modified, terminated, suspended, or set aside by the 
341commissioner or a court of competent jurisdiction. 
342 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 
343an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 
344part in the conduct of the affairs of a person or entity engaged in the cashing of checks, drafts or 
345money orders in Massachusetts may not, while such order is in effect, continue or commence to 
346perform in the capacity of a principal employee, or otherwise participate in any manner, if so 
347prohibited by order of the commissioner, in the conduct of the affairs of:
348 (1) any licensee under this chapter;
349 (2) any other business which requires a license from the commissioner; and
350 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof.
351 SECTION 13. Section 1 of chapter 255B of the General Laws, as so appearing, is hereby 
352amended by striking out the definition of “Sales finance company” and inserting in place thereof 
353the following definition:- "Sales finance company", (1) a bank as defined in section 1 of chapter 
354167, a national banking association, federal savings bank, federal savings and loan association, 
355federal credit union, or any bank, trust company, savings bank, savings and loan association or  18 of 40
356credit union organized under the laws of any other state of the United States, or any subsidiary of 
357the above;
358 (2) any person engaged, in whole or in part, in the business of purchasing retail 
359installment contracts from 1 or more retail sellers; and
360 (3) a retail seller engaged, in whole or in part, in the business of holding retail installment 
361contracts acquired from retail buyers. The term "sales finance company" does not include the 
362pledgee of an aggregate number of such contracts to secure a bona fide loan thereon.
363 SECTION 14. Section 2 of said chapter 255B, as so appearing, is hereby amended by 
364striking out the fourth and fifth sentences.
365 SECTION 15. Section 3 of said chapter 255B, as so appearing, is hereby amended by 
366inserting after the first paragraph the following two paragraphs:-
367 The commissioner shall preserve a full record of each such examination of a licensee 
368including a statement of its condition. All records of investigations and reports of examinations 
369by the commissioner, including workpapers, information derived from such reports or responses 
370to such reports, and any copies thereof in the possession of any licensee under the supervision of 
371the commissioner, shall be confidential and privileged communications, shall not be subject to 
372subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 
373the purpose of this paragraph, records of investigation and reports of examinations shall include 
374records of investigation and reports of examinations conducted by a financial regulatory agency 
375of the federal government and any other state, and of any foreign government which are 
376considered confidential by 	such agency or foreign government and which are in possession of the 
377commissioner. In any proceeding before a court, the court may issue a protective order to seal the  19 of 40
378record protecting the confidentiality of any such record, other than any such record on file with 
379the court or filed in connection with the court proceeding, and the court may exclude the public 
380from any portion of the proceeding at which any such record may be disclosed. Copies of such 
381reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 
382to any other person, organization or agency without prior written approval by the commissioner. 
383The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 
384federal government, of other states, or of foreign countries, and any law enforcement agency, 
385such information, reports, inspections and statements relating to the licensees under the 
386commissioner’s supervision.
387 The commissioner, or the commissioner’s examiners, or such other assistants as the 
388commissioner may designate, may summon the directors, officers or agents of a licensee, or any 
389other witnesses, and examine them relative to the affairs, transactions and condition of the 
390licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 
391to appear and testify when so required or obstructs the person making such examination in the 
392performance of their duty, 	shall be punished by a fine of not more than $1,000 or by 
393imprisonment for not more than 1 year. 
394 SECTION 16. Section 4 of said chapter 255B, as so appearing, is hereby amended by 
395adding the following sentence:- Each day such violation occurs or continues shall be deemed a 
396separate offense.
397 SECTION 17. Said chapter 255B, as so appearing, is hereby amended by striking out 
398section 7, and inserting in place thereof the following section:- 20 of 40
399 Section 7. The commissioner may suspend or 	revoke any license issued pursuant to this 
400chapter if the commissioner finds that:
401 (i) the licensee has violated any provision of this chapter or any rule or regulation 
402adopted hereunder, or any other law applicable to the conduct of its business; or
403 (ii) any fact or condition exists which, if it had existed at the time of the original 
404application for such license, would have warranted the commissioner in refusing to issue such 
405license.
406 Except as provided in section 8, no license shall be revoked or suspended except after 
407notice and a hearing thereon pursuant to 30A.
408 A licensee may surrender a license by delivering to the commissioner written notice that 
409it thereby surrenders such license, but such surrender shall not affect the civil or criminal liability 
410of the licensee for acts committed before such surrender.
411 No revocation, suspension or surrender of any license shall impair or affect the obligation 
412of any pre-existing lawful contract between the licensee and any person.
413 SECTION 18. Said chapter 255B, as so appearing, is hereby amended by striking out 
414section 8 and inserting in place thereof the following two sections:-
415 Section 8. (a) If the commissioner determines, after giving notice of and opportunity for a 
416hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 
417violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 
418may order such licensee to cease and desist from such unlawful act or practice and take such 
419affirmative action as in the commissioner’s judgment will effect the purposes of this chapter. 21 of 40
420 (b) If the commissioner makes written findings of fact that the public interest will be 
421irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 
422a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 
423commissioner shall promptly notify, in writing, the licensee affected thereby that such order has 
424been so entered, the reasons therefor, and that within 20 days after the receipt of a written request 
425from such licensee, the matter will be scheduled for a hearing to determine whether or not such 
426temporary order shall become permanent and final. If no such hearing is requested and none is 
427ordered by the commissioner, the order shall remain in effect until it is modified or vacated by 
428the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of 
429and opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts 
430and conclusions of law, vacate, modify or make permanent the order.
431 (c) No order under this section, except an order issued pursuant to subsection (b), may be 
432entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 
433modify an order under this section upon finding that the conditions which required such an order 
434have changed and that it is in the public interest to so vacate or modify.
435 Any order issued pursuant to this section shall be subject to review as provided in chapter 
43630A.
437 Section 8A. The commissioner may enforce the provisions of this chapter, or restrain any 
438violations thereof, by filing a civil action in any court of competent jurisdiction.
439 SECTION 19. Said chapter 255B is hereby amended by adding after section 25 the 
440following two sections:- 22 of 40
441 Section 26. (a) Whenever the commissioner finds that any licensee or exempt person 
442under section 2 of this chapter has violated any provision of this chapter or any rule or regulation 
443adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 
444business of a sales finance company, the commissioner may, by order, in addition to any other 
445action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 
446upon such person which shall not exceed $5,000 for each violation, up to a maximum of 
447$100,000 for such violation plus the costs of investigation. The commissioner may impose a 
448penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or regulation 
449adopted thereunder, by a person other than a licensee or exempt person under section 2 of this 
450chapter, plus the costs of investigation.
451 (b) In addition to any other action authorized under this chapter or any rule of regulation 
452made thereunder, whoever violates any provision of this chapter or any rule or regulation made 
453thereunder by the commissioner may also be punished by imprisonment for not more than 6 
454months. The penalty provision of this section shall be in addition to, and not in lieu of, any other 
455provision of law applicable to a licensee or other person for violating provision of this chapter or 
456any rule or regulation made thereunder.
457 (c) Nothing in this section shall limit the right of any individual or entity who has been 
458injured as a result of any violation of this chapter by a licensee, or any person other than a 
459licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 
460or restitution in a court of competent jurisdiction.
461 (d) Any findings or order issued by the commissioner pursuant to this section shall be 
462subject to review as provided in chapter 30A. 23 of 40
463 Section 27. (a) Whenever the commissioner determines that any person has, directly or 
464indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 
465applicable to the conduct of the business of a sales finance company; or any order issued by the 
466commissioner under this chapter or any written agreement entered between such licensee and the 
467commissioner; the commissioner may serve upon such person a written notice of intention: 
468 (1) to prohibit such person from performing in the capacity of a principal employee on 
469behalf of any licensee for a period of time that the commissioner deems necessary;
470 (2) to prohibit the person from applying for or obtaining a license from the commissioner 
471for a period up to 36 months following the effective date of an order issued under subsection (b) 
472or (c); or 
473 (3) to prohibit the person from any further participation, in any manner, in the conduct of 
474the affairs of a sales finance company in Massachusetts or to prohibit the person from being 
475employed by, an agent of, or operating on behalf of a 	licensee under this chapter or any other 
476business which requires a license from the commissioner.
477 (b) A written notice issued under subsection (a) shall contain a written statement of the 
478facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 
479thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 
480the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 
481within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 
482by a duly authorized representative, the party shall be deemed to have consented to the issuance 
483of an order of prohibition in accordance with the notice.  24 of 40
484 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 
485finds that any of the grounds specified in such notice have been established, the commissioner 
486may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 
487appropriate.
488 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 
489person. The commissioner shall also serve a copy of the order upon the licensee of which the 
490person is an employee or on whose behalf the person is performing. The order shall remain in 
491effect and enforceable until it is modified, terminated, suspended, or set aside by the 
492commissioner or a court of competent jurisdiction. 
493 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 
494an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 
495part in the conduct of the affairs of a sales finance company in Massachusetts may not, while the 
496order is in effect, continue or commence to perform in the capacity of a principal employee, or 
497otherwise participate in any manner, if so prohibited by order of the commissioner, in the 
498conduct of the affairs of:
499 (1) any licensee under this chapter;
500 (2) any other business which requires a license from the commissioner; and
501 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof.
502 SECTION 20. Chapter 255C of the General Laws, as so appearing, is hereby amended by 
503striking out section 2 and inserting in place thereof the following section:- 25 of 40
504 Section 2. No person, other than a bank as defined in section 1 of chapter 167, a national 
505banking association, a federally-chartered credit union, a federal savings and loan association, a 
506federal savings bank, or any subsidiary of the above, or a bank, a trust company, savings bank, 
507savings and loan association or credit union organized under the laws of any other state, or any 
508subsidiary of the above, a sales finance company, as defined in section 1 of chapter 255B, and a 
509company licensed to carry on the business of making small loans, shall engage in the business of 
510premium finance agency unless licensed by the commissioner, as provided in section 3; 
511provided, however, that no property and casualty insurance agent or broker, including an 
512insurance agent or insurance broker conducting an insurance premium financing agency business 
513under a subsidiary or different company name, who provides premium financing only to their 
514own customers for purposes of financing payment of premiums on contracts of insurance, which 
515contracts of insurance are exclusively limited to commercial insurance policies, shall be required 
516to be licensed pursuant to this section or any other section of this chapter. The commissioner 
517may adopt, amend or repeal rules and regulations, which may include an adequate capitalization 
518requirement for sales finance companies, to aid in the administration and enforcement of this 
519chapter.
520 The license shall allow the holder to maintain only 1 office from which the business may 
521be conducted, but more than 1 license may be issued to any person. Any change of location of an 
522office of a licensee shall require the prior approval of the commissioner. The request for 
523relocation shall be in writing setting forth the reason or reasons for the request, and shall be 
524accompanied by a relocation investigation fee to be determined annually by the secretary of 
525administration and finance under section 3B of chapter 7. If an applicant has more than 1 office,  26 of 40
526the applicant may obtain a license for each office from which the applicant intends to conduct the 
527business. 
528 SECTION 21. Section 4 of said chapter 255C, as so appearing, is hereby amended by 
529striking out the second sentence.
530 SECTION 22. Section 4 of said chapter 255C is hereby further amended by adding the 
531following paragraph:-
532 If a licensee intends to carry on the business at any place in addition to the address on the 
533license, the licensee shall so notify the commissioner, in writing, at least 30 days prior thereto, 
534and the licensee shall pay a fee for the additional location in an amount to be determined 
535annually by the commissioner of administration under the provision of section 3B of chapter 7. 
536The license shall not be transferable or assignable and shall expire annually on a date determined 
537by the commissioner.
538 SECTION 23. Said chapter 255C, as so appearing, is hereby amended by striking out 
539section 5, and inserting in place thereof the following three sections:-
540 Section 5. The commissioner may suspend or 	revoke any license issued pursuant to this 
541chapter if the commissioner finds that:
542 (i) the licensee has violated any provision of this chapter or any rule or regulation 
543adopted hereunder, or any other law applicable to the conduct of its business; or
544 (ii) any fact or condition exists which, if it had existed at the time of the original 
545application for the license, would have warranted the commissioner in refusing to issue the 
546license. 27 of 40
547 The commissioner shall have sufficient cause to suspend or revoke a license whenever 
548the commissioner learns from the commissioner of insurance or from any other source that the 
549licensee has failed to return the full amount of a return premium to the person whose insurance 
550policy has been cancelled or to the person’s assignee, as required by section 176A of chapter 
551175.
552 A licensee may surrender a license by delivering to the commissioner written notice that 
553it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 
554the licensee for acts committed before the surrender. A revocation or suspension or surrender of 
555any license shall not impair or affect the obligation of an insured under any lawful premium 
556finance agreement previously acquired or held by the licensee.
557 No revocation, suspension or surrender of any license shall impair or affect the obligation 
558of any pre-existing lawful contract between the licensee and any person.
559 Whenever the commissioner revokes or suspends a license, the commissioner shall 
560forthwith execute in duplicate a written order to that effect, and shall file 1 copy of the order in 
561the office of the secretary of state and mail 1 copy to the licensee. A suspension or revocation of 
562a license shall not be subject to the provisions of chapter 30A.
563 Section 5A. (a) If the commissioner determines, after giving notice of and opportunity for 
564a hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 
565violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 
566may order the licensee to cease and desist from the unlawful act or practice and take affirmative 
567action as in the commissioner’s judgment will effect the purposes of this chapter. 28 of 40
568 (b) If the commissioner makes written findings of fact that the public interest will be 
569irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 
570a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 
571commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 
572been so entered, the reasons therefor, and that within 2 days after the receipt of a written request 
573from the licensee, the matter will be scheduled for hearing to determine whether or not the 
574temporary order shall become permanent and final. If no hearing is requested and none is ordered 
575by the commissioner, the order shall remain in effect until it is modified or vacated by the 
576commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of and 
577opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts and 
578conclusions of law, vacate, modify or make permanent the order.
579 (c) No order under this section, except an order issued pursuant to subsection (b), may be 
580entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 
581modify an order under this section upon finding that the conditions which required the order 
582have changed and that it is in the public interest to so vacate or modify.
583 Any order issued pursuant to this section shall be subject to review as provided in chapter 
58430A.
585 Section 5B. The commissioner may enforce the provisions of this chapter, or restrain any 
586violations thereof, by filing a civil action in any court of competent jurisdiction. 
587 SECTION 24. Section 6 of said chapter 255C, as so appearing, is hereby amended by 
588striking out the second paragraph and inserting in place thereof the following two paragraphs:- 29 of 40
589 The commissioner shall preserve a full record of each examination of a licensee including 
590a statement of its condition. All records of investigations and reports of examinations by the 
591commissioner, including workpapers, information derived from the reports or responses to the 
592reports, and any copies thereof in the possession of any licensee under the supervision of the 
593commissioner, shall be confidential and privileged communications, shall not be subject to 
594subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 
595the purpose of this paragraph, records of investigation and reports of examinations shall include 
596records of investigation and reports of examinations conducted by a financial regulatory agency 
597of the federal government and any other state, and of any foreign government which are 
598considered confidential by 	the agency or foreign government and which are in possession of the 
599commissioner. In any proceeding before a court, the court may issue a protective order to seal the 
600record protecting the confidentiality of any such record, other than any such record on file with 
601the court or filed in connection with the court proceeding, and the court may exclude the public 
602from any portion of the proceeding at which any such record may be disclosed. Copies of such 
603reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 
604to any other person, organization or agency without prior written approval by the commissioner. 
605The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 
606federal government, of other states, or of foreign countries, and any law enforcement agency, the 
607information, reports, inspections and statements relating to the licensees under the 
608commissioner’s supervision.
609 The commissioner, or the commissioner’s examiners or other assistants as the 
610commissioner may designate, may summon the directors, officers or agents of a licensee, or any 
611other witnesses, and examine them relative to the affairs, transactions and condition of the  30 of 40
612licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 
613to appear and testify when so required or obstructs the person making the examination in the 
614performance of their duty, 	shall be punished by a fine of not more than $1,000 or by 
615imprisonment for not more than 1 year. 
616 SECTION 25. Section 9 of said chapter 255C of the General Laws, as so appearing, is 
617hereby amended by striking out the first paragraph. 
618 SECTION 26. Said chapter 255C, as so appearing, is hereby amended by adding after 
619section 23 the following two sections:-
620 Section 24. (a) Whenever the commissioner finds that any licensee or exempt person 
621under section 2 of this chapter has violated any provision of this chapter or any rule or regulation 
622adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 
623business of a premium finance agency, the commissioner may, by order, in addition to any other 
624action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 
625upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 
626for the violation plus the costs of investigation. The commissioner may impose a penalty which 
627shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 
628thereunder, by a person other than a licensee or exempt person under section 2 of this chapter, 
629plus the costs of investigation.
630 (b)In addition to any other action authorized under this chapter or any rule of regulation 
631made thereunder, whoever violates any provision of this chapter, or knowingly makes any 
632incorrect statement of a material fact in any application, report or statement filed pursuant to this 
633chapter, or knowingly omits to state any material fact necessary to give the commissioner any  31 of 40
634information lawfully required, may be punished by imprisonment for not more than 6 months. 
635The penalty provision of this section shall be in addition to, and not in lieu of, any other 
636provision of law applicable to a licensee or other person for violating any provision of this 
637chapter or any rule or regulation made thereunder.
638 (c) Nothing in this section shall limit the right of any individual or entity who has been 
639injured as a result of any violation of this chapter by a licensee, or any person other than a 
640licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 
641or restitution in a court of competent jurisdiction.
642 (d) Any findings or order issued by the commissioner pursuant to this section shall be 
643subject to review as provided in chapter 30A.
644 Section 25. (a) Whenever the commissioner determines that any person has, directly or 
645indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 
646applicable to the conduct of the business of a premium finance agency; or any order issued by 
647the commissioner under this chapter or any written agreement entered between the licensee and 
648the commissioner; the commissioner may serve upon the person a written notice of intention: 
649 (1) to prohibit the person from performing in the capacity of a principal employee on 
650behalf of any licensee for a period of time that the commissioner deems necessary;
651 (2) to prohibit the person from applying for or obtaining a license from the commissioner 
652for a period up to 36 months following the effective date of an order issued under subsection (b) 
653or (c); or  32 of 40
654 (3) to prohibit the person from any further participation, in any manner, in the conduct of 
655the affairs of a premium finance agency in Massachusetts or to prohibit the person from being 
656employed by, an agent of, or operating on behalf of a 	licensee under this chapter or any other 
657business which requires a license from the commissioner.
658 (b) A written notice issued under subsection (a) shall contain a written statement of the 
659facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 
660thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 
661the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 
662within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 
663by a duly authorized representative, the party shall be deemed to have consented to the issuance 
664of an order of prohibition in accordance with the notice. 
665 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 
666finds that any of the grounds specified in the notice have been established, the commissioner 
667may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 
668appropriate.
669 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 
670person. The commissioner shall also serve a copy of the order upon the licensee of which the 
671person is an employee or on whose behalf the person is performing. The order shall remain in 
672effect and enforceable until it is modified, terminated, suspended, or set aside by the 
673commissioner or a court of competent jurisdiction. 
674 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 
675an order issued under subsection (b) or (c), has been prohibited from participating in whole or in  33 of 40
676part in the conduct of the affairs of a premium finance agency in Massachusetts may not, while 
677the order is in effect, continue or commence to perform in the capacity of a principal employee, 
678or otherwise participate in any manner, if so prohibited by order of the commissioner, in the 
679conduct of the affairs of:
680 (1) any licensee under this chapter;
681 (2) any other business which requires a license from the commissioner; and
682 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof.
683 SECTION 27. Section 1 of chapter 255D of the General Laws, as so appearing, is hereby 
684amended by striking out the definition of “Sales finance company” in lines 98 through 105, 
685inclusive, and inserting in place thereof the following definition:-
686 "Sales finance company",
687 (1) a bank as defined in section 1 of chapter 167, or a national banking association or a 
688savings and loan association, federal savings bank, federal savings and loan association, federal 
689credit union, or any bank, trust company, savings bank, savings and loan association or credit 
690union organized under the laws of any other state of the United States, or any subsidiary of the 
691above,
692 (2) any person other than an installment seller engaged, in whole or in part, in the 
693business of purchasing retail installment sale agreements or revolving credit agreements of 1 or 
694more retail sellers. The term "sales finance company" shall not include the pledgee of an 
695aggregate number of such agreements to secure a bona fide loan thereon. 34 of 40
696 SECTION 28. The 	first paragraph of section 2 of said chapter 255D, as so appearing, is 
697hereby amended by striking out the fourth and fifth sentences.
698 SECTION 29. Said section 2 of said chapter 255D, as so appearing, is hereby further 
699amended by striking out the ninth sentence.
700 SECTION 30. Section 3 of said chapter 255D, as so appearing, is hereby amended by 
701inserting after the first paragraph the following two paragraphs:-
702 The commissioner shall preserve a full record of each examination of a licensee including 
703a statement of its condition. All records of investigations and reports of examinations by the 
704commissioner, including workpapers, information derived from the reports or responses to the 
705reports, and any copies thereof in the possession of any licensee under the supervision of the 
706commissioner, shall be confidential and privileged communications, shall not be subject to 
707subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 
708the purpose of this paragraph, records of investigation and reports of examinations shall include 
709records of investigation and reports of examinations conducted by a financial regulatory agency 
710of the federal government and any other state, and of any foreign government which are 
711considered confidential by 	the agency or foreign government and which are in possession of the 
712commissioner. In any proceeding before a court, the court may issue a protective order to seal the 
713record protecting the confidentiality of any such record, other than any such record on file with 
714the court or filed in connection with the court proceeding, and the court may exclude the public 
715from any portion of the proceeding at which any such record may be disclosed. Copies of such 
716reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 
717to any other person, organization or agency without prior written approval by the commissioner.  35 of 40
718The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 
719federal government, of other states, or of foreign countries, and any law enforcement agency, the 
720information, reports, inspections and statements relating to the licensees under the 
721commissioner’s supervision.
722 The commissioner, or the commissioner’s examiners, or other assistants as the 
723commissioner may designate, may summon the directors, officers or agents of a licensee, or any 
724other witnesses, and examine them relative to the affairs, transactions and condition of the 
725licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 
726to appear and testify when so required or obstructs the person making the examination in the 
727performance of their duty, 	shall be punished by a fine of not more than $1,000 or by 
728imprisonment for not more than 1 year.
729 SECTION 31. Said chapter 255D, as so appearing, is hereby amended by striking out 
730section 7 as so appearing, and inserting in place thereof the following section:-
731 Section 7. The commissioner may suspend or 	revoke any license issued pursuant to this 
732chapter if the commissioner finds that:
733 (i) the licensee has violated any provision of this chapter or any rule or regulation 
734adopted hereunder, or any other law applicable to the conduct of its business; or
735 (ii) any fact or condition exists which, if it had existed at the time of the original 
736application for the license, would have warranted the commissioner in refusing to issue the 
737license. 36 of 40
738 Except as provided in section 8, no license shall be revoked or suspended except after 
739notice and a hearing thereon pursuant to chapter 30A.
740 A licensee may surrender a license by delivering to the commissioner written notice that 
741it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 
742the licensee for acts committed before the surrender.
743 No revocation, suspension or surrender of any license shall impair or affect the obligation 
744of any pre-existing lawful contract between the licensee and any person.
745 SECTION 32. Said chapter 255D, as so appearing, is hereby further amended by striking 
746out section 8, as so appearing, an inserting in place thereof the following two sections:-
747 Section 8. (a) If the commissioner determines, after giving notice of and opportunity for a 
748hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 
749violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 
750may order the licensee to cease and desist from the unlawful act or practice and take affirmative 
751action as in the commissioner’s judgment will effect the purposes of this chapter.
752 (b) If the commissioner makes written findings of fact that the public interest will be 
753irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 
754a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 
755commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 
756been so entered, the reasons therefor, and that within 20 days after the receipt of a written request 
757from the licensee, the matter will be scheduled for hearing to determine whether or not the 
758temporary order shall become permanent and final. If no hearing is requested and none is ordered 
759by the commissioner, the order shall remain in effect until it is modified or vacated by the  37 of 40
760commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of and 
761opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts and 
762conclusions of law, vacate, modify or make permanent the order.
763 (c) No order under this section, except an order issued pursuant to subsection (b), may be 
764entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 
765modify an order under this section upon finding that the conditions which required the order 
766have changed and that it is in the public interest to so vacate or modify.
767 Any order issued pursuant to this section shall be subject to review as provided in chapter 
76830A.
769 Section 8A. The commissioner may enforce the provisions of this chapter, or restrain any 
770violations thereof, by filing a civil action in any court of competent jurisdiction.
771 SECTION 33. Section 30 of said chapter 255D, as so appearing, is hereby repealed.
772 SECTION 34. Said chapter 255D is hereby amended by adding after section 31 the 
773following two sections:-
774 Section 32. (a) Whenever the commissioner finds that any licensee or exempt person 
775under section 2 of this chapter has violated any provision of this chapter or any rule or regulation 
776adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 
777business of a sales finance company, the commissioner may, by order, in addition to any other 
778action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 
779upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 
780for the violation plus the costs of investigation. The commissioner may impose a penalty which  38 of 40
781shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 
782thereunder, by a person other than a licensee or exempt person under section 2 of this chapter, 
783plus the costs of investigation.
784 (b) In addition to any other action authorized under this chapter or any rule of regulation 
785made thereunder, whoever violates any provision of this chapter may be punished by 
786imprisonment for not more than 6 months. The penalty provision of this section shall be in 
787addition to, and not in lieu of, any other provision of law applicable to a licensee or other person 
788for violating section 2 or any rule or regulation made thereunder.
789 (c) Nothing in this section shall limit the right of any individual or entity who has been 
790injured as a result of any violation of this chapter by a licensee, or any person other than a 
791licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 
792or restitution in a court of competent jurisdiction.
793 (d) Any findings or order issued by the commissioner pursuant to this section shall be 
794subject to review as provided in chapter 30A.
795 Section 33. (a) Whenever the commissioner determines that any person has, directly or 
796indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 
797applicable to the conduct of the business of a sales finance company; or any order issued by the 
798commissioner under this chapter or any written agreement entered between the licensee and the 
799commissioner; the commissioner may serve upon the person a written notice of intention:
800 (1) to prohibit the person from performing in the capacity of a principal employee on 
801behalf of any licensee for a period of time that the commissioner deems necessary; 39 of 40
802 (2) to prohibit the person from applying for or obtaining a license from the commissioner 
803for a period up to 36 months following the effective date of an order issued under subsection (b) 
804or (c); or 
805 (3) to prohibit the person from any further participation, in any manner, in the conduct of 
806the affairs of a sales finance company in Massachusetts or to prohibit the person from being 
807employed by, an agent of, or operating on behalf of a 	licensee under this chapter or any other 
808business which requires a license from the commissioner.
809 (b) A written notice issued under subsection (a) shall contain a written statement of the 
810facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 
811thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 
812the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 
813within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 
814by a duly authorized representative, the party shall be deemed to have consented to the issuance 
815of an order of prohibition in accordance with the notice. 
816 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 
817finds that any of the grounds specified in the notice have been established, the commissioner 
818may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 
819appropriate.
820 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 
821person. The commissioner shall also serve a copy of the order upon the licensee of which the 
822person is an employee or on whose behalf the person is performing. The order shall remain in  40 of 40
823effect and enforceable until it is modified, terminated, suspended, or set aside by the 
824commissioner or a court of competent jurisdiction. 
825 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 
826an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 
827part in the conduct of the affairs of a sales finance company in Massachusetts may not, while the 
828order is in effect, continue or commence to perform in the capacity of a principal employee, or 
829otherwise participate in any manner, if so prohibited by order of the commissioner, in the 
830conduct of the affairs of:
831 (1) any licensee under this chapter;
832 (2) any other business which requires a license from the commissioner; and
833 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof.
834 SECTION 35. Section 8 of chapter 255E of the General Laws, as so appearing, is hereby 
835amended by adding the following paragraph:-
836 The commissioner, or the commissioner’s examiners, or other assistants as the 
837commissioner may designate, may summon the directors, officers or agents of a licensee, or any 
838other witnesses, and examine them relative to the affairs, transactions and condition of the 
839licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 
840to appear and testify when so required or obstructs the person making the examination in the 
841performance of their duty, 	shall be punished by a fine of not more than $1,000 or by 
842imprisonment for not more than 1 year.