1 of 1 SENATE DOCKET, NO. 2518 FILED ON: 1/17/2025 SENATE . . . . . . . . . . . . . . No. 750 The Commonwealth of Massachusetts _________________ PRESENTED BY: Paul R. Feeney _________________ To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General Court assembled: The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: An Act establishing uniform enforcement and confidentiality provisions relative to certain licensees under the jurisdiction of the division of banks. _______________ PETITION OF: NAME:DISTRICT/ADDRESS :Paul R. FeeneyBristol and Norfolk 1 of 40 SENATE DOCKET, NO. 2518 FILED ON: 1/17/2025 SENATE . . . . . . . . . . . . . . No. 750 By Mr. Feeney, a petition (accompanied by bill, Senate, No. 750) of Paul R. Feeney for legislation to establish uniform enforcement and confidentiality provisions relative to certain licensees under the jurisdiction of the division of banks by enforcing fines and penalties for violations. Financial Services. The Commonwealth of Massachusetts _______________ In the One Hundred and Ninety-Fourth General Court (2025-2026) _______________ An Act establishing uniform enforcement and confidentiality provisions relative to certain licensees under the jurisdiction of the division of banks. Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority of the same, as follows: 1 SECTION 1. Section 24D of chapter 93 of the General Laws, as appearing in the 2022 2Official Edition, is hereby amended by inserting after the word "licensee” in lines 13, 17 and 31, 3the following words:- or registrant. 4 SECTION 2. Said section 24D of said chapter 93, as so appearing, is hereby further 5amended by inserting after the word "licensees” in line 36, the following words:- or registrants. 6 SECTION 3. Said chapter 93, as so appearing, is hereby amended by striking out section 724F and inserting in place thereof the following section:- 8 Section 24F. The commissioner, or the commissioner’s examiners or other assistants as 9the commissioner may designate, may summon a licensee or registrant, or any of its agents or 10employees, and other witnesses as necessary, and examine them relative to their transactions, 2 of 40 11may require the production of books and papers and, for those purposes may administer oaths. 12Whoever, without justifiable cause, fails or refuses to appear and testify or to produce books and 13papers when so required, or obstructs the commissioner or the commissioner’s representatives 14making the examination in the performance of their duties, shall be punished by a fine of not 15more than $1,000 or by imprisonment for not more than 6 months, or both. Each day a violation 16occurs or continues shall be considered a separate offense. The penalty provision of this section 17shall be in addition to, and not in lieu of, any other provision of law applicable to a licensee or 18other person for violating section 24A or any rule or regulation made thereunder. 19 SECTION 4. Said chapter 93, is hereby amended by adding after section 24K the 20following two sections:- 21 Section 24L. (a) Whenever the commissioner finds that any licensee or exempt person 22under section 24A of this chapter has violated any provision of this chapter or any rule or 23regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 24of the business of a debt collector or a third party loan servicer, the commissioner may, by order, 25in addition to any other action authorized under this chapter or any rule or regulation made 26thereunder, impose a penalty upon the person which shall not exceed $5,000 for each violation, 27up to a maximum of $100,000 for the violation plus the costs of investigation. The commissioner 28may impose a penalty which shall not exceed $5,000 for each violation of this chapter, or any 29rule or regulation adopted thereunder, by a person other than a licensee or exempt person under 30section 24A of this chapter, plus the costs of investigation. 31 (b) Nothing in this section shall limit the right of any individual or entity who has been 32injured as a result of any violation of this chapter by a licensee, or any person other than a 3 of 40 33licensee or exempt person under section 24A of this chapter, to bring an action to recover 34damages or restitution in a court of competent jurisdiction. 35 (c) Any findings or order issued by the commissioner pursuant to this section shall be 36subject to review as provided in chapter 30A. 37 Section 24M. (a) Whenever the commissioner determines that any person has, directly or 38indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 39applicable to the conduct of the business of a debt collector or a third party loan servicer; or any 40order issued by the commissioner under this chapter or any written agreement entered between 41the licensee and the commissioner; the commissioner may serve upon the person a written notice 42of intention: 43 (1) to prohibit the person from performing in the capacity of a principal employee on 44behalf of any licensee for a period of time that the commissioner deems necessary; 45 (2) to prohibit the person from applying for or obtaining a license from the commissioner 46for a period up to 36 months following the effective date of an order issued under subsection (b) 47or (c); or 48 (3) to prohibit the person from any further participation, in any manner, in the conduct of 49the affairs of a debt collector or a third party loan servicer in Massachusetts or to prohibit the 50person from being employed by, an agent of, or operating on behalf of a licensee under this 51chapter or any other business which requires a license from the commissioner. 52 (b) A written notice issued under subsection (a) shall contain a written statement of the 53facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 4 of 40 54thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 55the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 56within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 57by a duly authorized representative, the party shall be deemed to have consented to the issuance 58of an order of prohibition in accordance with the notice. 59 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 60finds that any of the grounds specified in the notice have been established, the commissioner 61may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 62appropriate. 63 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 64person. The commissioner shall also serve a copy of the order upon the licensee of which the 65person is an employee or on whose behalf the person is performing. The order shall remain in 66effect and enforceable until it is modified, terminated, suspended, or set aside by the 67commissioner or a court of competent jurisdiction. 68 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 69an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 70part in the conduct of the affairs of a debt collector or a third party loan servicer in Massachusetts 71may not, while the order is in effect, continue or commence to perform in the capacity of a 72principal employee, or otherwise participate in any manner, if so prohibited by order of the 73commissioner, in the conduct of the affairs of: 74 (1) any licensee or registrant under this chapter; 75 (2) any other business which requires a license from the commissioner; and 5 of 40 76 (3) any bank, as defined under section 1 of chapter 167 or any subsidiary thereof. 77 SECTION 5. Section 99 of chapter 140 of the General Laws, as so appearing, is hereby 78amended by striking out section 99 and inserting in place thereof the following section:- 79 Section 99. A licensee shall, when directed by the commissioner, permit the 80commissioner or the commissioner’s duly authorized representative to inspect its records and 81evidence of compliance with this chapter or any rule and regulation issued thereunder and with 82any other law, rule and regulation applicable to the conduct of its business. The commissioner 83shall preserve a full record of each examination of a licensee including a statement of its 84condition. All records of investigations and reports of examinations by the commissioner, 85including workpapers, information derived from the reports or responses to the reports, and any 86copies thereof in the possession of any licensee under the supervision of the commissioner, shall 87be confidential and privileged communications, shall not be subject to subpoena and shall not be 88a public record under clause twenty-sixth of section 7 of chapter 4. For the purpose of this 89paragraph, records of investigation and reports of examinations shall include records of 90investigation and reports of examinations conducted by a financial regulatory agency of the 91federal government and any other state, and of any foreign government which are considered 92confidential by the agency or foreign government and which are in possession of the 93commissioner. In any proceeding before a court, the court may issue a protective order to seal the 94record protecting the confidentiality of any such record, and other than any such record on file 95with the court or filed in connection with the court proceeding, and the court may exclude the 96public from any portion of a proceeding at which any such record may be disclosed. Copies of 97reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 98to any other person, organization or agency without prior written approval by the commissioner. 6 of 40 99The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 100federal government, of other states, or of foreign countries, and any law enforcement agency, the 101information, reports, inspections and statements relating to the licensees under the 102commissioner’s supervision. 103 The commissioner may summon licensees, companies or associations, or any of their 104agents or employees, and other witnesses as necessary, and examine them relative to their 105transactions and to the condition of their business, and for that purpose may administer oaths. 106Whoever without justifiable cause refuses to appear and testify when so required, or obstructs the 107commissioner or the commissioner’s representatives in the performance of their duties, shall be 108punished by a fine of not more than $1,000 or by imprisonment for not more than 6 months, or 109both. The penalty provision of this section shall be in addition to, and not in lieu of, any other 110provision of law applicable to a licensee or other person for violating section 96 or any rule or 111regulation made thereunder. 112 SECTION 6. Section 103 of said chapter 140 is hereby amended by striking out section 113103, and inserting in place thereof the following three sections:- 114 Section 103. The commissioner may suspend or revoke any license issued pursuant to 115section 96 if the commissioner finds that: 116 (i) the licensee has violated any provision of sections 96 to 114, inclusive, or any rule or 117regulation made by the commissioner under any provision of sections 96 to 114, inclusive, or 118any other law applicable to the conduct of the business; or 7 of 40 119 (ii) any fact or condition exists which, if it had existed at the time of the original 120application for the license, would have warranted the commissioner in refusing to issue the 121license. 122 Except as provided in section 103A, no license shall be revoked or suspended except 123after notice and a hearing thereon pursuant to chapter 30A. 124 A licensee may surrender a license by delivering to the commissioner written notice that 125it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 126the licensee for acts committed before the surrender. 127 No revocation, suspension or surrender of any license shall impair or affect the obligation 128of any pre-existing lawful contract between the licensee and any person. 129 The penalty provision of this section shall be in addition to, and not in lieu of, any other 130provision of law applicable to a licensee or other person for violating section 96, 97, 98, 100, 131101, 102, 104, 106, and 109 or any rule or regulation made thereunder. 132 Section 103A. (a) If the commissioner determines, after giving notice of an opportunity 133for a hearing, that a licensee has engaged or is about to engage in an act or practice constituting a 134violation of a provision of sections 97, 98, 100, 101, 102, 104 or 109, or any rule or regulation 135made by the commissioner under section 97 or 106, or any other law applicable to the conduct of 136the business, the commissioner may order the licensee to cease and desist from the unlawful act 137or practice and take affirmative action as in the commissioner’s judgment will effect the purpose 138of sections 97, 98, 100, 101, 102, 104 or 109, or any rule or regulation made by the 139commissioner under section 97 or 106, or any other law applicable to the conduct of the 140business. 8 of 40 141 (b) If the commissioner makes written findings of fact that the public interest will be 142irreparably harmed by delay in issuing an order under section (a) the commissioner may issue a 143temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 144commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 145been so entered, the reasons therefor, and that within 20 days after receipt of a written request 146from the licensee, the matter will be scheduled for a hearing to determine whether or not the 147temporary order shall become permanent and final. If no hearing is requested and none is 148ordered by the commissioner, the order shall remain in effect until it is modified or vacated by 149the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of 150and opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts 151and conclusions of law, vacate, modify or make permanent the order. 152 (c) No order under this section, except an order issued pursuant to subsection (b), may be 153entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 154modify an order under this section upon finding that the conditions which required the an order 155have changed and that it is in the public interest to so vacate or modify. 156 Any order issued pursuant to this section shall be subject to review as provided in chapter 15730A. 158 Section 103B. The commissioner may enforce the provisions of section 96 through 114A, 159or restrain any violations thereof, by filing a civil action in any court of competent jurisdiction. 160 SECTION 7. Said chapter 140 is hereby amended by adding after section 113 the 161following two sections:- 9 of 40 162 Section 113A. (a) Whenever the commissioner finds that any licensee or exempt person 163under section 96 of this chapter has violated any provision of this chapter or any rule or 164regulation adopted thereunder, or any other law of the Commonwealth applicable to the conduct 165of the business of making small loans, the commissioner may, by order, in addition to any other 166action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 167upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 168for the violation plus the costs of investigation. The commissioner may impose a penalty which 169shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 170thereunder, by a person other than a licensee or exempt person under section 96 of this chapter, 171plus the costs of investigation. 172 (b) In addition to any other action authorized under this chapter or any rule of regulation 173made thereunder, a licensee who violates the provisions of section 100 may also be punished by 174imprisonment for not more than 1 year. Each day the violation occurs or continues shall be 175deemed a separate offense. Any loan made by any person so licensed in violation of section 176100may be declared void by the supreme judicial or superior court in equity upon petition by the 177person to whom the loan was made. 178 (c) Nothing in this section shall limit the right of any individual or entity who has been 179injured as a result of any violation of this chapter by a licensee, or any person other than a 180licensee or exempt person under section 96 of this chapter, to bring an action to recover damages 181or restitution in a court of competent jurisdiction. 182 (d) Any findings or order issued by the commissioner pursuant to this section shall be 183subject to review as provided in chapter 30A. 10 of 40 184 Section 113B. (a) Whenever the commissioner determines that any person has, directly or 185indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 186applicable to the conduct of the business of making small loans; or any order issued by the 187commissioner under this chapter or any written agreement entered between the licensee and the 188commissioner; the commissioner may serve upon the person a written notice of intention: 189 (1) to prohibit the person from performing in the capacity of a principal employee on 190behalf of any licensee for a period of time that the commissioner deems necessary; 191 (2) to prohibit the person from applying for or obtaining a license from the commissioner 192for a period up to 36 months following the effective date of an order issued under subsection (b) 193or (c); or 194 (3) to prohibit the person from any further participation, in any manner, in the conduct of 195the affairs of a business making small loans in Massachusetts or to prohibit the person from 196being employed by, an agent of, or operating on behalf of a licensee under this chapter or any 197other business which requires a license from the commissioner. 198 (b) A written notice issued under subsection (a) shall contain a written statement of the 199facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 200thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 201the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 202within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 203by a duly authorized representative, the party shall be deemed to have consented to the issuance 204of an order of prohibition in accordance with the notice. 11 of 40 205 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 206finds that any of the grounds specified in the notice have been established, the commissioner 207may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 208appropriate. 209 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 210person. The commissioner shall also serve a copy of the order upon the licensee of which the 211person is an employee or on whose behalf the person is performing. The order shall remain in 212effect and enforceable until it is modified, terminated, suspended, or set aside by the 213commissioner or a court of competent jurisdiction. 214 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 215an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 216part in the conduct of the affairs of a business making small loans in Massachusetts may not, 217while the order is in effect, continue or commence to perform in the capacity of a principal 218employee, or otherwise participate in any manner, if so prohibited by order of the commissioner, 219in the conduct of the affairs of: 220 (1) any licensee under this chapter; 221 (2) any other business which requires a license from the commissioner; and 222 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof 223 SECTION 8. Said chapter 140, as so appearing, is hereby amended by striking section 224114A and inserting in place thereof the following section:- 12 of 40 225 Section 114A. A bank as defined in section 1 of chapter 167, a national banking 226association, a federally chartered credit union, a federal savings and loan association, a federal 227savings bank, or any subsidiary of the above, or any bank, trust company, savings bank, savings 228and loan association, or credit union organized under the laws of any other state, or any 229subsidiary of the above, shall not be subject to the provisions of sections 96 to 114, inclusive; 230provided, that the institutions may not take, receive, reserve or charge interest, expenses and 231other considerations for making or securing any loan subject to the provisions of section 96 in 232excess of those permitted by section 100. Any loan subject to the provisions of section 96 made 233by any bank as defined in section 1 of chapter 167, a national banking association, a federally- 234chartered credit union, a federal savings and loan association, a federal savings bank, or any 235subsidiary of the above, or any bank, trust company, savings bank, savings and loan association, 236or credit union organized under the laws of any other state on which charges for interest, 237expenses and other considerations exceed those permitted by section 100 may be declared void 238by the supreme judicial court or superior court in equity upon petition by the person to whom the 239loans were made, and any bank as defined section 1 of chapter 167, a national banking 240association, a federally chartered credit union, a federal savings and loan association, a federal 241savings bank, or any subsidiary of the above, or any bank, trust company, savings bank, savings 242and loan association, or credit union organized under the laws of any other state making such a 243loan shall be subject to a fine of not more than $1,000. 244 This section shall not be construed as preventing a rate of charge for interest, expenses 245and other consideration on 1 or more portions of a loan in excess of the permitted maximum rate 246of charge applicable to the portion or portions, provided, that the composite rate of charge on the 247whole loan produces an amount equal to or less than that which would be produced were the 13 of 40 248maximum rate of charge applied to the loan. Extension, default or deferment charges shall not be 249deemed to be interest, expenses and other considerations in determining the maximum rate of 250charge that may be taken, received, reserved or charged for the loan. 251 SECTION 9. Section 2 of chapter 169A of the General Laws, as so appearing, is hereby 252amended, in line 7, by striking out the word “bank.” and inserting in place thereof the words:- 253bank or any bank, trust company, savings bank, savings and loan association, or credit union 254organized under the laws of any other state, or any subsidiary of the above. 255 SECTION 10. Section 5 of said chapter 169A, as so appearing, is hereby amended by 256striking out the third and fourth sentences. 257 SECTION 11. Section 10 of chapter 169A, as so appearing, is hereby amended by adding 258the following two paragraphs:- 259 The commissioner shall preserve a full record of each such examination of a licensee 260including a statement of its condition. All records of investigations and reports of examinations 261by the commissioner, including workpapers, information derived from such reports or responses 262to such reports, and any copies thereof in the possession of any licensee under the supervision of 263the commissioner, shall be confidential and privileged communications, shall not be subject to 264subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 265the purpose of this paragraph, records of investigation and reports of examinations shall include 266records of investigation and reports of examinations conducted by a financial regulatory agency 267of the federal government and any other state, and of any foreign government which are 268considered confidential by such agency or foreign government and which are in possession of the 269commissioner. In any proceeding before a court, the court may issue a protective order to seal the 14 of 40 270record protecting the confidentiality of any such record, other than any such record on file with 271the court or filed in connection with the court proceeding, and the court may exclude the public 272from any portion of the proceeding at which any such record may be disclosed. Copies of such 273reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 274to any other person, organization or agency without prior written approval by the commissioner. 275The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 276federal government, of other states, or of foreign countries, and any law enforcement agency, 277such information, reports, inspections and statements relating to the licensees under the 278commissioner’s supervision. 279 The commissioner, or the commissioner’s examiners or such other assistants as the 280commissioner may designate, may summon the directors, officers or agents of a licensee, or any 281other witnesses, and examine them relative to the affairs, transactions and condition of the 282licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 283to appear and testify when so required or obstructs the person making such examination in the 284performance of their duty, shall be punished by a fine of not more than $1,000 or by 285imprisonment for not more than 1 year. 286 SECTION 12. Said chapter 169A, as so appearing, is hereby amended by striking out 287section 13 and inserting in place thereof the following two sections:- 288 Section 13. (a) Whenever the commissioner finds that any licensee or exempt person 289under section 2of this chapter has violated any provision of this chapter or any rule or regulation 290adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 291business of cashing checks, drafts or money orders, the commissioner may, by order, in addition 15 of 40 292to any other action authorized under this chapter or any rule or regulation made thereunder, 293impose a penalty upon such person which shall not exceed $5,000 for each violation, up to a 294maximum of $100,000 for such violation plus the costs of investigation. The commissioner may 295impose a penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or 296regulation adopted thereunder, by a person other than a licensee or exempt person under section 2972 of this chapter, plus the costs of investigation. 298 (b) In addition to any other action authorized under this chapter or any rule of regulation 299made thereunder, whoever violates any provision of section 2 or any rule or regulation made 300thereunder by the commissioner may be punished by imprisonment for not more than 6 months. 301Each day a violation continues shall be deemed a separate offense. The penalty provision of this 302section shall be in addition to, and not in lieu of, any other provision of law applicable to a 303licensee or other person for violating section 2 or any rule or regulation made thereunder. 304 (c) Nothing in this section shall limit the right of any individual or entity who has been 305injured as a result of any violation of this chapter by a licensee, or any person other than a 306licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 307or restitution in a court of competent jurisdiction. 308 (d) Any findings or order issued by the commissioner pursuant to this section shall be 309subject to review as provided in chapter 30A. 310 Section 14. (a) Whenever the commissioner determines that any person has, directly or 311indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 312applicable to the conduct of the business of cashing checks, drafts or money orders; or any order 313issued by the commissioner under this chapter or any written agreement entered between such 16 of 40 314licensee and the commissioner; the commissioner may serve upon such person a written notice of 315intention: 316 (1) to prohibit such person from performing in the capacity of a principal employee on 317behalf of any licensee for a period of time that the commissioner deems necessary; 318 (2) to prohibit the person from applying for or obtaining a license from the commissioner 319for a period up to 36 months following the effective date of an order issued under subsection (b) 320or (c); or 321 (3) to prohibit such person from any further participation, in any manner, in the conduct 322of the affairs of person or entity engaged in the cashing of checks, drafts or money orders in 323Massachusetts or to prohibit such person from being employed by, an agent of, or operating on 324behalf of a licensee under this chapter or any other business which requires a license from the 325commissioner. 326 (b) A written notice issued under subsection (a) shall contain a written statement of the 327facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 328thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 329the commissioner of such request for a hearing. If such person fails to submit a request for a 330hearing within 20 days of service of notice under subsection (a), or otherwise fails to appear in 331person or by a duly authorized representative, such party shall be deemed to have consented to 332the issuance of an order of such prohibition in accordance with the notice. 333 (c) In the event of such consent under subsection (b), or if after a hearing the 334commissioner finds that any of the grounds specified in such notice have been established, the 17 of 40 335commissioner may issue an order of prohibition in accordance with subsection (a) as the 336commissioner finds appropriate. 337 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 338person. The commissioner shall also serve a copy of the order upon the licensee of which the 339person is an employee or on whose behalf the person is performing. The order shall remain in 340effect and enforceable until it is modified, terminated, suspended, or set aside by the 341commissioner or a court of competent jurisdiction. 342 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 343an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 344part in the conduct of the affairs of a person or entity engaged in the cashing of checks, drafts or 345money orders in Massachusetts may not, while such order is in effect, continue or commence to 346perform in the capacity of a principal employee, or otherwise participate in any manner, if so 347prohibited by order of the commissioner, in the conduct of the affairs of: 348 (1) any licensee under this chapter; 349 (2) any other business which requires a license from the commissioner; and 350 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof. 351 SECTION 13. Section 1 of chapter 255B of the General Laws, as so appearing, is hereby 352amended by striking out the definition of “Sales finance company” and inserting in place thereof 353the following definition:- "Sales finance company", (1) a bank as defined in section 1 of chapter 354167, a national banking association, federal savings bank, federal savings and loan association, 355federal credit union, or any bank, trust company, savings bank, savings and loan association or 18 of 40 356credit union organized under the laws of any other state of the United States, or any subsidiary of 357the above; 358 (2) any person engaged, in whole or in part, in the business of purchasing retail 359installment contracts from 1 or more retail sellers; and 360 (3) a retail seller engaged, in whole or in part, in the business of holding retail installment 361contracts acquired from retail buyers. The term "sales finance company" does not include the 362pledgee of an aggregate number of such contracts to secure a bona fide loan thereon. 363 SECTION 14. Section 2 of said chapter 255B, as so appearing, is hereby amended by 364striking out the fourth and fifth sentences. 365 SECTION 15. Section 3 of said chapter 255B, as so appearing, is hereby amended by 366inserting after the first paragraph the following two paragraphs:- 367 The commissioner shall preserve a full record of each such examination of a licensee 368including a statement of its condition. All records of investigations and reports of examinations 369by the commissioner, including workpapers, information derived from such reports or responses 370to such reports, and any copies thereof in the possession of any licensee under the supervision of 371the commissioner, shall be confidential and privileged communications, shall not be subject to 372subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 373the purpose of this paragraph, records of investigation and reports of examinations shall include 374records of investigation and reports of examinations conducted by a financial regulatory agency 375of the federal government and any other state, and of any foreign government which are 376considered confidential by such agency or foreign government and which are in possession of the 377commissioner. In any proceeding before a court, the court may issue a protective order to seal the 19 of 40 378record protecting the confidentiality of any such record, other than any such record on file with 379the court or filed in connection with the court proceeding, and the court may exclude the public 380from any portion of the proceeding at which any such record may be disclosed. Copies of such 381reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 382to any other person, organization or agency without prior written approval by the commissioner. 383The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 384federal government, of other states, or of foreign countries, and any law enforcement agency, 385such information, reports, inspections and statements relating to the licensees under the 386commissioner’s supervision. 387 The commissioner, or the commissioner’s examiners, or such other assistants as the 388commissioner may designate, may summon the directors, officers or agents of a licensee, or any 389other witnesses, and examine them relative to the affairs, transactions and condition of the 390licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 391to appear and testify when so required or obstructs the person making such examination in the 392performance of their duty, shall be punished by a fine of not more than $1,000 or by 393imprisonment for not more than 1 year. 394 SECTION 16. Section 4 of said chapter 255B, as so appearing, is hereby amended by 395adding the following sentence:- Each day such violation occurs or continues shall be deemed a 396separate offense. 397 SECTION 17. Said chapter 255B, as so appearing, is hereby amended by striking out 398section 7, and inserting in place thereof the following section:- 20 of 40 399 Section 7. The commissioner may suspend or revoke any license issued pursuant to this 400chapter if the commissioner finds that: 401 (i) the licensee has violated any provision of this chapter or any rule or regulation 402adopted hereunder, or any other law applicable to the conduct of its business; or 403 (ii) any fact or condition exists which, if it had existed at the time of the original 404application for such license, would have warranted the commissioner in refusing to issue such 405license. 406 Except as provided in section 8, no license shall be revoked or suspended except after 407notice and a hearing thereon pursuant to 30A. 408 A licensee may surrender a license by delivering to the commissioner written notice that 409it thereby surrenders such license, but such surrender shall not affect the civil or criminal liability 410of the licensee for acts committed before such surrender. 411 No revocation, suspension or surrender of any license shall impair or affect the obligation 412of any pre-existing lawful contract between the licensee and any person. 413 SECTION 18. Said chapter 255B, as so appearing, is hereby amended by striking out 414section 8 and inserting in place thereof the following two sections:- 415 Section 8. (a) If the commissioner determines, after giving notice of and opportunity for a 416hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 417violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 418may order such licensee to cease and desist from such unlawful act or practice and take such 419affirmative action as in the commissioner’s judgment will effect the purposes of this chapter. 21 of 40 420 (b) If the commissioner makes written findings of fact that the public interest will be 421irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 422a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 423commissioner shall promptly notify, in writing, the licensee affected thereby that such order has 424been so entered, the reasons therefor, and that within 20 days after the receipt of a written request 425from such licensee, the matter will be scheduled for a hearing to determine whether or not such 426temporary order shall become permanent and final. If no such hearing is requested and none is 427ordered by the commissioner, the order shall remain in effect until it is modified or vacated by 428the commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of 429and opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts 430and conclusions of law, vacate, modify or make permanent the order. 431 (c) No order under this section, except an order issued pursuant to subsection (b), may be 432entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 433modify an order under this section upon finding that the conditions which required such an order 434have changed and that it is in the public interest to so vacate or modify. 435 Any order issued pursuant to this section shall be subject to review as provided in chapter 43630A. 437 Section 8A. The commissioner may enforce the provisions of this chapter, or restrain any 438violations thereof, by filing a civil action in any court of competent jurisdiction. 439 SECTION 19. Said chapter 255B is hereby amended by adding after section 25 the 440following two sections:- 22 of 40 441 Section 26. (a) Whenever the commissioner finds that any licensee or exempt person 442under section 2 of this chapter has violated any provision of this chapter or any rule or regulation 443adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 444business of a sales finance company, the commissioner may, by order, in addition to any other 445action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 446upon such person which shall not exceed $5,000 for each violation, up to a maximum of 447$100,000 for such violation plus the costs of investigation. The commissioner may impose a 448penalty which shall not exceed $5,000 for each violation of this chapter, or any rule or regulation 449adopted thereunder, by a person other than a licensee or exempt person under section 2 of this 450chapter, plus the costs of investigation. 451 (b) In addition to any other action authorized under this chapter or any rule of regulation 452made thereunder, whoever violates any provision of this chapter or any rule or regulation made 453thereunder by the commissioner may also be punished by imprisonment for not more than 6 454months. The penalty provision of this section shall be in addition to, and not in lieu of, any other 455provision of law applicable to a licensee or other person for violating provision of this chapter or 456any rule or regulation made thereunder. 457 (c) Nothing in this section shall limit the right of any individual or entity who has been 458injured as a result of any violation of this chapter by a licensee, or any person other than a 459licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 460or restitution in a court of competent jurisdiction. 461 (d) Any findings or order issued by the commissioner pursuant to this section shall be 462subject to review as provided in chapter 30A. 23 of 40 463 Section 27. (a) Whenever the commissioner determines that any person has, directly or 464indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 465applicable to the conduct of the business of a sales finance company; or any order issued by the 466commissioner under this chapter or any written agreement entered between such licensee and the 467commissioner; the commissioner may serve upon such person a written notice of intention: 468 (1) to prohibit such person from performing in the capacity of a principal employee on 469behalf of any licensee for a period of time that the commissioner deems necessary; 470 (2) to prohibit the person from applying for or obtaining a license from the commissioner 471for a period up to 36 months following the effective date of an order issued under subsection (b) 472or (c); or 473 (3) to prohibit the person from any further participation, in any manner, in the conduct of 474the affairs of a sales finance company in Massachusetts or to prohibit the person from being 475employed by, an agent of, or operating on behalf of a licensee under this chapter or any other 476business which requires a license from the commissioner. 477 (b) A written notice issued under subsection (a) shall contain a written statement of the 478facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 479thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 480the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 481within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 482by a duly authorized representative, the party shall be deemed to have consented to the issuance 483of an order of prohibition in accordance with the notice. 24 of 40 484 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 485finds that any of the grounds specified in such notice have been established, the commissioner 486may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 487appropriate. 488 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 489person. The commissioner shall also serve a copy of the order upon the licensee of which the 490person is an employee or on whose behalf the person is performing. The order shall remain in 491effect and enforceable until it is modified, terminated, suspended, or set aside by the 492commissioner or a court of competent jurisdiction. 493 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 494an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 495part in the conduct of the affairs of a sales finance company in Massachusetts may not, while the 496order is in effect, continue or commence to perform in the capacity of a principal employee, or 497otherwise participate in any manner, if so prohibited by order of the commissioner, in the 498conduct of the affairs of: 499 (1) any licensee under this chapter; 500 (2) any other business which requires a license from the commissioner; and 501 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof. 502 SECTION 20. Chapter 255C of the General Laws, as so appearing, is hereby amended by 503striking out section 2 and inserting in place thereof the following section:- 25 of 40 504 Section 2. No person, other than a bank as defined in section 1 of chapter 167, a national 505banking association, a federally-chartered credit union, a federal savings and loan association, a 506federal savings bank, or any subsidiary of the above, or a bank, a trust company, savings bank, 507savings and loan association or credit union organized under the laws of any other state, or any 508subsidiary of the above, a sales finance company, as defined in section 1 of chapter 255B, and a 509company licensed to carry on the business of making small loans, shall engage in the business of 510premium finance agency unless licensed by the commissioner, as provided in section 3; 511provided, however, that no property and casualty insurance agent or broker, including an 512insurance agent or insurance broker conducting an insurance premium financing agency business 513under a subsidiary or different company name, who provides premium financing only to their 514own customers for purposes of financing payment of premiums on contracts of insurance, which 515contracts of insurance are exclusively limited to commercial insurance policies, shall be required 516to be licensed pursuant to this section or any other section of this chapter. The commissioner 517may adopt, amend or repeal rules and regulations, which may include an adequate capitalization 518requirement for sales finance companies, to aid in the administration and enforcement of this 519chapter. 520 The license shall allow the holder to maintain only 1 office from which the business may 521be conducted, but more than 1 license may be issued to any person. Any change of location of an 522office of a licensee shall require the prior approval of the commissioner. The request for 523relocation shall be in writing setting forth the reason or reasons for the request, and shall be 524accompanied by a relocation investigation fee to be determined annually by the secretary of 525administration and finance under section 3B of chapter 7. If an applicant has more than 1 office, 26 of 40 526the applicant may obtain a license for each office from which the applicant intends to conduct the 527business. 528 SECTION 21. Section 4 of said chapter 255C, as so appearing, is hereby amended by 529striking out the second sentence. 530 SECTION 22. Section 4 of said chapter 255C is hereby further amended by adding the 531following paragraph:- 532 If a licensee intends to carry on the business at any place in addition to the address on the 533license, the licensee shall so notify the commissioner, in writing, at least 30 days prior thereto, 534and the licensee shall pay a fee for the additional location in an amount to be determined 535annually by the commissioner of administration under the provision of section 3B of chapter 7. 536The license shall not be transferable or assignable and shall expire annually on a date determined 537by the commissioner. 538 SECTION 23. Said chapter 255C, as so appearing, is hereby amended by striking out 539section 5, and inserting in place thereof the following three sections:- 540 Section 5. The commissioner may suspend or revoke any license issued pursuant to this 541chapter if the commissioner finds that: 542 (i) the licensee has violated any provision of this chapter or any rule or regulation 543adopted hereunder, or any other law applicable to the conduct of its business; or 544 (ii) any fact or condition exists which, if it had existed at the time of the original 545application for the license, would have warranted the commissioner in refusing to issue the 546license. 27 of 40 547 The commissioner shall have sufficient cause to suspend or revoke a license whenever 548the commissioner learns from the commissioner of insurance or from any other source that the 549licensee has failed to return the full amount of a return premium to the person whose insurance 550policy has been cancelled or to the person’s assignee, as required by section 176A of chapter 551175. 552 A licensee may surrender a license by delivering to the commissioner written notice that 553it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 554the licensee for acts committed before the surrender. A revocation or suspension or surrender of 555any license shall not impair or affect the obligation of an insured under any lawful premium 556finance agreement previously acquired or held by the licensee. 557 No revocation, suspension or surrender of any license shall impair or affect the obligation 558of any pre-existing lawful contract between the licensee and any person. 559 Whenever the commissioner revokes or suspends a license, the commissioner shall 560forthwith execute in duplicate a written order to that effect, and shall file 1 copy of the order in 561the office of the secretary of state and mail 1 copy to the licensee. A suspension or revocation of 562a license shall not be subject to the provisions of chapter 30A. 563 Section 5A. (a) If the commissioner determines, after giving notice of and opportunity for 564a hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 565violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 566may order the licensee to cease and desist from the unlawful act or practice and take affirmative 567action as in the commissioner’s judgment will effect the purposes of this chapter. 28 of 40 568 (b) If the commissioner makes written findings of fact that the public interest will be 569irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 570a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 571commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 572been so entered, the reasons therefor, and that within 2 days after the receipt of a written request 573from the licensee, the matter will be scheduled for hearing to determine whether or not the 574temporary order shall become permanent and final. If no hearing is requested and none is ordered 575by the commissioner, the order shall remain in effect until it is modified or vacated by the 576commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of and 577opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts and 578conclusions of law, vacate, modify or make permanent the order. 579 (c) No order under this section, except an order issued pursuant to subsection (b), may be 580entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 581modify an order under this section upon finding that the conditions which required the order 582have changed and that it is in the public interest to so vacate or modify. 583 Any order issued pursuant to this section shall be subject to review as provided in chapter 58430A. 585 Section 5B. The commissioner may enforce the provisions of this chapter, or restrain any 586violations thereof, by filing a civil action in any court of competent jurisdiction. 587 SECTION 24. Section 6 of said chapter 255C, as so appearing, is hereby amended by 588striking out the second paragraph and inserting in place thereof the following two paragraphs:- 29 of 40 589 The commissioner shall preserve a full record of each examination of a licensee including 590a statement of its condition. All records of investigations and reports of examinations by the 591commissioner, including workpapers, information derived from the reports or responses to the 592reports, and any copies thereof in the possession of any licensee under the supervision of the 593commissioner, shall be confidential and privileged communications, shall not be subject to 594subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 595the purpose of this paragraph, records of investigation and reports of examinations shall include 596records of investigation and reports of examinations conducted by a financial regulatory agency 597of the federal government and any other state, and of any foreign government which are 598considered confidential by the agency or foreign government and which are in possession of the 599commissioner. In any proceeding before a court, the court may issue a protective order to seal the 600record protecting the confidentiality of any such record, other than any such record on file with 601the court or filed in connection with the court proceeding, and the court may exclude the public 602from any portion of the proceeding at which any such record may be disclosed. Copies of such 603reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 604to any other person, organization or agency without prior written approval by the commissioner. 605The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 606federal government, of other states, or of foreign countries, and any law enforcement agency, the 607information, reports, inspections and statements relating to the licensees under the 608commissioner’s supervision. 609 The commissioner, or the commissioner’s examiners or other assistants as the 610commissioner may designate, may summon the directors, officers or agents of a licensee, or any 611other witnesses, and examine them relative to the affairs, transactions and condition of the 30 of 40 612licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 613to appear and testify when so required or obstructs the person making the examination in the 614performance of their duty, shall be punished by a fine of not more than $1,000 or by 615imprisonment for not more than 1 year. 616 SECTION 25. Section 9 of said chapter 255C of the General Laws, as so appearing, is 617hereby amended by striking out the first paragraph. 618 SECTION 26. Said chapter 255C, as so appearing, is hereby amended by adding after 619section 23 the following two sections:- 620 Section 24. (a) Whenever the commissioner finds that any licensee or exempt person 621under section 2 of this chapter has violated any provision of this chapter or any rule or regulation 622adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 623business of a premium finance agency, the commissioner may, by order, in addition to any other 624action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 625upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 626for the violation plus the costs of investigation. The commissioner may impose a penalty which 627shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 628thereunder, by a person other than a licensee or exempt person under section 2 of this chapter, 629plus the costs of investigation. 630 (b)In addition to any other action authorized under this chapter or any rule of regulation 631made thereunder, whoever violates any provision of this chapter, or knowingly makes any 632incorrect statement of a material fact in any application, report or statement filed pursuant to this 633chapter, or knowingly omits to state any material fact necessary to give the commissioner any 31 of 40 634information lawfully required, may be punished by imprisonment for not more than 6 months. 635The penalty provision of this section shall be in addition to, and not in lieu of, any other 636provision of law applicable to a licensee or other person for violating any provision of this 637chapter or any rule or regulation made thereunder. 638 (c) Nothing in this section shall limit the right of any individual or entity who has been 639injured as a result of any violation of this chapter by a licensee, or any person other than a 640licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 641or restitution in a court of competent jurisdiction. 642 (d) Any findings or order issued by the commissioner pursuant to this section shall be 643subject to review as provided in chapter 30A. 644 Section 25. (a) Whenever the commissioner determines that any person has, directly or 645indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 646applicable to the conduct of the business of a premium finance agency; or any order issued by 647the commissioner under this chapter or any written agreement entered between the licensee and 648the commissioner; the commissioner may serve upon the person a written notice of intention: 649 (1) to prohibit the person from performing in the capacity of a principal employee on 650behalf of any licensee for a period of time that the commissioner deems necessary; 651 (2) to prohibit the person from applying for or obtaining a license from the commissioner 652for a period up to 36 months following the effective date of an order issued under subsection (b) 653or (c); or 32 of 40 654 (3) to prohibit the person from any further participation, in any manner, in the conduct of 655the affairs of a premium finance agency in Massachusetts or to prohibit the person from being 656employed by, an agent of, or operating on behalf of a licensee under this chapter or any other 657business which requires a license from the commissioner. 658 (b) A written notice issued under subsection (a) shall contain a written statement of the 659facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 660thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 661the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 662within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 663by a duly authorized representative, the party shall be deemed to have consented to the issuance 664of an order of prohibition in accordance with the notice. 665 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 666finds that any of the grounds specified in the notice have been established, the commissioner 667may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 668appropriate. 669 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 670person. The commissioner shall also serve a copy of the order upon the licensee of which the 671person is an employee or on whose behalf the person is performing. The order shall remain in 672effect and enforceable until it is modified, terminated, suspended, or set aside by the 673commissioner or a court of competent jurisdiction. 674 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 675an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 33 of 40 676part in the conduct of the affairs of a premium finance agency in Massachusetts may not, while 677the order is in effect, continue or commence to perform in the capacity of a principal employee, 678or otherwise participate in any manner, if so prohibited by order of the commissioner, in the 679conduct of the affairs of: 680 (1) any licensee under this chapter; 681 (2) any other business which requires a license from the commissioner; and 682 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof. 683 SECTION 27. Section 1 of chapter 255D of the General Laws, as so appearing, is hereby 684amended by striking out the definition of “Sales finance company” in lines 98 through 105, 685inclusive, and inserting in place thereof the following definition:- 686 "Sales finance company", 687 (1) a bank as defined in section 1 of chapter 167, or a national banking association or a 688savings and loan association, federal savings bank, federal savings and loan association, federal 689credit union, or any bank, trust company, savings bank, savings and loan association or credit 690union organized under the laws of any other state of the United States, or any subsidiary of the 691above, 692 (2) any person other than an installment seller engaged, in whole or in part, in the 693business of purchasing retail installment sale agreements or revolving credit agreements of 1 or 694more retail sellers. The term "sales finance company" shall not include the pledgee of an 695aggregate number of such agreements to secure a bona fide loan thereon. 34 of 40 696 SECTION 28. The first paragraph of section 2 of said chapter 255D, as so appearing, is 697hereby amended by striking out the fourth and fifth sentences. 698 SECTION 29. Said section 2 of said chapter 255D, as so appearing, is hereby further 699amended by striking out the ninth sentence. 700 SECTION 30. Section 3 of said chapter 255D, as so appearing, is hereby amended by 701inserting after the first paragraph the following two paragraphs:- 702 The commissioner shall preserve a full record of each examination of a licensee including 703a statement of its condition. All records of investigations and reports of examinations by the 704commissioner, including workpapers, information derived from the reports or responses to the 705reports, and any copies thereof in the possession of any licensee under the supervision of the 706commissioner, shall be confidential and privileged communications, shall not be subject to 707subpoena and shall not be a public record under clause twenty-sixth of section 7 of chapter 4. For 708the purpose of this paragraph, records of investigation and reports of examinations shall include 709records of investigation and reports of examinations conducted by a financial regulatory agency 710of the federal government and any other state, and of any foreign government which are 711considered confidential by the agency or foreign government and which are in possession of the 712commissioner. In any proceeding before a court, the court may issue a protective order to seal the 713record protecting the confidentiality of any such record, other than any such record on file with 714the court or filed in connection with the court proceeding, and the court may exclude the public 715from any portion of the proceeding at which any such record may be disclosed. Copies of such 716reports of examination shall be furnished to a licensee for its use only and shall not be exhibited 717to any other person, organization or agency without prior written approval by the commissioner. 35 of 40 718The commissioner may, in the commissioner’s discretion, furnish to regulatory agencies of the 719federal government, of other states, or of foreign countries, and any law enforcement agency, the 720information, reports, inspections and statements relating to the licensees under the 721commissioner’s supervision. 722 The commissioner, or the commissioner’s examiners, or other assistants as the 723commissioner may designate, may summon the directors, officers or agents of a licensee, or any 724other witnesses, and examine them relative to the affairs, transactions and condition of the 725licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 726to appear and testify when so required or obstructs the person making the examination in the 727performance of their duty, shall be punished by a fine of not more than $1,000 or by 728imprisonment for not more than 1 year. 729 SECTION 31. Said chapter 255D, as so appearing, is hereby amended by striking out 730section 7 as so appearing, and inserting in place thereof the following section:- 731 Section 7. The commissioner may suspend or revoke any license issued pursuant to this 732chapter if the commissioner finds that: 733 (i) the licensee has violated any provision of this chapter or any rule or regulation 734adopted hereunder, or any other law applicable to the conduct of its business; or 735 (ii) any fact or condition exists which, if it had existed at the time of the original 736application for the license, would have warranted the commissioner in refusing to issue the 737license. 36 of 40 738 Except as provided in section 8, no license shall be revoked or suspended except after 739notice and a hearing thereon pursuant to chapter 30A. 740 A licensee may surrender a license by delivering to the commissioner written notice that 741it thereby surrenders the license, but the surrender shall not affect the civil or criminal liability of 742the licensee for acts committed before the surrender. 743 No revocation, suspension or surrender of any license shall impair or affect the obligation 744of any pre-existing lawful contract between the licensee and any person. 745 SECTION 32. Said chapter 255D, as so appearing, is hereby further amended by striking 746out section 8, as so appearing, an inserting in place thereof the following two sections:- 747 Section 8. (a) If the commissioner determines, after giving notice of and opportunity for a 748hearing, that a licensee has engaged in or is about to engage in an act or practice constituting a 749violation of a provision of this chapter or a rule, regulation or order hereunder, the commissioner 750may order the licensee to cease and desist from the unlawful act or practice and take affirmative 751action as in the commissioner’s judgment will effect the purposes of this chapter. 752 (b) If the commissioner makes written findings of fact that the public interest will be 753irreparably harmed by delay in issuing an order under subsection (a) the commissioner may issue 754a temporary cease and desist order. Upon the entry of a temporary cease and desist order, the 755commissioner shall promptly notify, in writing, the licensee affected thereby that the order has 756been so entered, the reasons therefor, and that within 20 days after the receipt of a written request 757from the licensee, the matter will be scheduled for hearing to determine whether or not the 758temporary order shall become permanent and final. If no hearing is requested and none is ordered 759by the commissioner, the order shall remain in effect until it is modified or vacated by the 37 of 40 760commissioner. If a hearing is requested or ordered, the commissioner, after giving notice of and 761opportunity for a hearing to the licensee subject to the order, shall, by written finding of facts and 762conclusions of law, vacate, modify or make permanent the order. 763 (c) No order under this section, except an order issued pursuant to subsection (b), may be 764entered without prior notice of and opportunity for a hearing. The commissioner may vacate or 765modify an order under this section upon finding that the conditions which required the order 766have changed and that it is in the public interest to so vacate or modify. 767 Any order issued pursuant to this section shall be subject to review as provided in chapter 76830A. 769 Section 8A. The commissioner may enforce the provisions of this chapter, or restrain any 770violations thereof, by filing a civil action in any court of competent jurisdiction. 771 SECTION 33. Section 30 of said chapter 255D, as so appearing, is hereby repealed. 772 SECTION 34. Said chapter 255D is hereby amended by adding after section 31 the 773following two sections:- 774 Section 32. (a) Whenever the commissioner finds that any licensee or exempt person 775under section 2 of this chapter has violated any provision of this chapter or any rule or regulation 776adopted thereunder, or any other law of the Commonwealth applicable to the conduct of the 777business of a sales finance company, the commissioner may, by order, in addition to any other 778action authorized under this chapter or any rule or regulation made thereunder, impose a penalty 779upon the person which shall not exceed $5,000 for each violation, up to a maximum of $100,000 780for the violation plus the costs of investigation. The commissioner may impose a penalty which 38 of 40 781shall not exceed $5,000 for each violation of this chapter, or any rule or regulation adopted 782thereunder, by a person other than a licensee or exempt person under section 2 of this chapter, 783plus the costs of investigation. 784 (b) In addition to any other action authorized under this chapter or any rule of regulation 785made thereunder, whoever violates any provision of this chapter may be punished by 786imprisonment for not more than 6 months. The penalty provision of this section shall be in 787addition to, and not in lieu of, any other provision of law applicable to a licensee or other person 788for violating section 2 or any rule or regulation made thereunder. 789 (c) Nothing in this section shall limit the right of any individual or entity who has been 790injured as a result of any violation of this chapter by a licensee, or any person other than a 791licensee or exempt person under section 2 of this chapter, to bring an action to recover damages 792or restitution in a court of competent jurisdiction. 793 (d) Any findings or order issued by the commissioner pursuant to this section shall be 794subject to review as provided in chapter 30A. 795 Section 33. (a) Whenever the commissioner determines that any person has, directly or 796indirectly, violated any section of this chapter or any rule or regulation adopted thereunder, 797applicable to the conduct of the business of a sales finance company; or any order issued by the 798commissioner under this chapter or any written agreement entered between the licensee and the 799commissioner; the commissioner may serve upon the person a written notice of intention: 800 (1) to prohibit the person from performing in the capacity of a principal employee on 801behalf of any licensee for a period of time that the commissioner deems necessary; 39 of 40 802 (2) to prohibit the person from applying for or obtaining a license from the commissioner 803for a period up to 36 months following the effective date of an order issued under subsection (b) 804or (c); or 805 (3) to prohibit the person from any further participation, in any manner, in the conduct of 806the affairs of a sales finance company in Massachusetts or to prohibit the person from being 807employed by, an agent of, or operating on behalf of a licensee under this chapter or any other 808business which requires a license from the commissioner. 809 (b) A written notice issued under subsection (a) shall contain a written statement of the 810facts that support the prohibition and shall give notice of an opportunity for a hearing to be held 811thereon. The hearing shall be fixed for a date not more than 30 days after the date of service upon 812the commissioner of the request for a hearing. If the person fails to submit a request for a hearing 813within 20 days of service of notice under subsection (a), or otherwise fails to appear in person or 814by a duly authorized representative, the party shall be deemed to have consented to the issuance 815of an order of prohibition in accordance with the notice. 816 (c) In the event of a consent under subsection (b), or if after a hearing the commissioner 817finds that any of the grounds specified in the notice have been established, the commissioner 818may issue an order of prohibition in accordance with subsection (a) as the commissioner finds 819appropriate. 820 (d) An order issued under subsection (b) or (c) shall be effective upon service upon the 821person. The commissioner shall also serve a copy of the order upon the licensee of which the 822person is an employee or on whose behalf the person is performing. The order shall remain in 40 of 40 823effect and enforceable until it is modified, terminated, suspended, or set aside by the 824commissioner or a court of competent jurisdiction. 825 (e) Except as consented to in writing by the commissioner, any person who, pursuant to 826an order issued under subsection (b) or (c), has been prohibited from participating in whole or in 827part in the conduct of the affairs of a sales finance company in Massachusetts may not, while the 828order is in effect, continue or commence to perform in the capacity of a principal employee, or 829otherwise participate in any manner, if so prohibited by order of the commissioner, in the 830conduct of the affairs of: 831 (1) any licensee under this chapter; 832 (2) any other business which requires a license from the commissioner; and 833 (3) any bank, as defined under section 1 of chapter 167, or any subsidiary thereof. 834 SECTION 35. Section 8 of chapter 255E of the General Laws, as so appearing, is hereby 835amended by adding the following paragraph:- 836 The commissioner, or the commissioner’s examiners, or other assistants as the 837commissioner may designate, may summon the directors, officers or agents of a licensee, or any 838other witnesses, and examine them relative to the affairs, transactions and condition of the 839licensee, and, for that purpose, may administer oaths. Whoever, without justifiable cause, refuses 840to appear and testify when so required or obstructs the person making the examination in the 841performance of their duty, shall be punished by a fine of not more than $1,000 or by 842imprisonment for not more than 1 year.