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2 | 2 | | SENATE DOCKET, NO. 2480 FILED ON: 1/17/2025 |
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3 | 3 | | SENATE . . . . . . . . . . . . . . No. 758 |
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4 | 4 | | The Commonwealth of Massachusetts |
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5 | 5 | | _________________ |
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6 | 6 | | PRESENTED BY: |
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7 | 7 | | Barry R. Finegold |
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8 | 8 | | _________________ |
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9 | 9 | | To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General |
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10 | 10 | | Court assembled: |
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11 | 11 | | The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: |
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12 | 12 | | An Act defining financial responsibility for uncollected co-pays, co-insurance and deductibles. |
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13 | 13 | | _______________ |
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14 | 14 | | PETITION OF: |
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15 | 15 | | NAME:DISTRICT/ADDRESS :Barry R. FinegoldSecond Essex and Middlesex 1 of 4 |
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16 | 16 | | SENATE DOCKET, NO. 2480 FILED ON: 1/17/2025 |
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17 | 17 | | SENATE . . . . . . . . . . . . . . No. 758 |
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18 | 18 | | By Mr. Finegold, a petition (accompanied by bill, Senate, No. 758) of Barry R. Finegold for |
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19 | 19 | | legislation to require certain healthcare carriers to share accountability with providers for |
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20 | 20 | | uncollectible patient obligations after insurance. Financial Services. |
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21 | 21 | | [SIMILAR MATTER FILED IN PREVIOUS SESSION |
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22 | 22 | | SEE SENATE, NO. 643 OF 2023-2024.] |
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23 | 23 | | The Commonwealth of Massachusetts |
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24 | 24 | | _______________ |
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25 | 25 | | In the One Hundred and Ninety-Fourth General Court |
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26 | 26 | | (2025-2026) |
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27 | 27 | | _______________ |
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28 | 28 | | An Act defining financial responsibility for uncollected co-pays, co-insurance and deductibles. |
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29 | 29 | | Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority |
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30 | 30 | | of the same, as follows: |
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31 | 31 | | 1 SECTION 1. Chapter 176O of the General Laws is hereby amended by inserting after |
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32 | 32 | | 2section 7 the following new section:- |
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33 | 33 | | 3 Section 7A. Equitable Funding for Health Care Provider Bad Debt |
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34 | 34 | | 4 (a) Notwithstanding any other provision of the general laws to the contrary, a carrier shall |
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35 | 35 | | 5reimburse a health care provider not less than 65 per cent of each co-payment, co-insurance or |
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36 | 36 | | 6deductible amount due under an insured’s health benefit plan which is unpaid after reasonable |
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37 | 37 | | 7collection efforts have been made by the health care provider pursuant to subsection (c). |
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38 | 38 | | 8 (b) As used in this section, the following words shall have the following meanings unless |
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39 | 39 | | 9the context clearly requires otherwise: 2 of 4 |
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40 | 40 | | 10 “Co-payment”, a fixed dollar amount that is owed by an insured as required under a |
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41 | 41 | | 11health benefit plan for health care services provided and billed by a healthcare provider. |
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42 | 42 | | 12 “Co-insurance”, a percentage of the allowed amount, after a co-payment, if any, that an |
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43 | 43 | | 13insured is required to pay for covered services received under a health benefit plan for health |
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44 | 44 | | 14care services provided and billed by a healthcare provider. |
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45 | 45 | | 15 “Deductible”, a specific dollar amount that an insured is required to pay for covered |
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46 | 46 | | 16services before the carrier’s health benefit plan becomes obligated to pay for covered health care |
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47 | 47 | | 17services provided and billed by a healthcare provider; provided, however, that such deductible |
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48 | 48 | | 18shall not include any portion of premiums paid by an insured. |
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49 | 49 | | 19 (c) Reimbursement for uncollected co-payment, co-insurance or deductible amounts due, |
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50 | 50 | | 20each of which is hereinafter referred to as a claim, under an insured’s health benefit plan for |
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51 | 51 | | 21covered services rendered shall be deemed an uncollectible bad debt, and a health care provider |
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52 | 52 | | 22may submit a request for reimbursement to the carrier under the following conditions: |
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53 | 53 | | 23 (1) The claim shall be derived from the wholly or partially uncollected co-payment, co- |
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54 | 54 | | 24insurance or deductible amounts under an insured’s health benefit plan; |
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55 | 55 | | 25 (2) The reimbursement requested by the health care provider shall be for a claim where |
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56 | 56 | | 26the co-payment, co-insurance or deductible amount was not less than$250 and each claim |
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57 | 57 | | 27reflected a unique covered service under the health benefit plan per insured; |
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58 | 58 | | 28 (3) The health care provider shall have made reasonable collection efforts for each claim |
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59 | 59 | | 29filed for reimbursement under this section, including documentation that the claim has remained |
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60 | 60 | | 30partially or fully unpaid and is not subject to an on-going payment plan for more than 120 days 3 of 4 |
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61 | 61 | | 31from the date the first bill was mailed and which may include such efforts as telephone calls, |
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62 | 62 | | 32collection letters or any other notification method that constitutes a genuine and continuous |
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63 | 63 | | 33effort to contact the member; provided, however, that said documentation shall include the date |
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64 | 64 | | 34and method of contact; |
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65 | 65 | | 35 (4) On or before May 1 of each year, the health care provider shall submit an aggregate |
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66 | 66 | | 36request for reimbursement representing all claims that meet the criteria under this section in the |
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67 | 67 | | 37prior calendar year. The request for reimbursement shall include documentation of the attempt to |
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68 | 68 | | 38collect on any claims, the name and identification number of the insured, the date of service, the |
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69 | 69 | | 39unpaid co-payment, co-insurance or deductible, the amount that was collected, if any, and the |
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70 | 70 | | 40date and general method of contact with the insured. For the purposes of this section, an insured |
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71 | 71 | | 41co-payment, co-insurance or deductible amount due shall be determined based on the date that |
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72 | 72 | | 42the service is rendered; provided, however, that a carrier shall not prohibit reimbursement if the |
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73 | 73 | | 43insured is no longer covered by the plan on the date that the request is made. |
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74 | 74 | | 44 (5) Nothing in this section shall prevent the carrier from conducting an audit of the |
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75 | 75 | | 45request for reimbursement of unpaid co-payment, co-insurance or deductible amounts to verify |
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76 | 76 | | 46that the insured was eligible for coverage at the time of service, that the service was a covered |
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77 | 77 | | 47health benefit under the applicable health benefit plan and, from the provider’s internal log, that |
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78 | 78 | | 48reasonable efforts were made to contact the insured following the criteria outlined in this section. |
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79 | 79 | | 49The carrier shall complete any such audit of the submitted report from the health care provider |
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80 | 80 | | 50and notify the health care provider of any disputes as to the request for reimbursement within |
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81 | 81 | | 51120 days of receipt of the request for reimbursement from the health care provider. The carrier |
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82 | 82 | | 52shall pay the health care provider 65 per cent of the undisputed amounts as submitted by the |
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83 | 83 | | 53health care provider in the request for reimbursement in accordance with this section within 120 4 of 4 |
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84 | 84 | | 54days of receipt of such requests from the health care provider. Any dispute regarding contested |
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85 | 85 | | 55claims shall be subject to a dispute resolution process applicable to the arrangement between the |
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86 | 86 | | 56carrier and the health care provider; and |
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87 | 87 | | 57 (6) Any amounts attributable to co-payment, co-insurance or deductible amount collected |
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88 | 88 | | 58by a health care provider after reimbursement has been made by the carrier pursuant to this |
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89 | 89 | | 59section shall be recorded by the health care provider and reported as an offset to future |
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90 | 90 | | 60submissions to such carrier. |
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91 | 91 | | 61 (d) No carrier shall prohibit a health care provider from collecting the amount of the |
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92 | 92 | | 62insured’s co-payment, co-insurance or deductible, if any, at the time of service. |
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93 | 93 | | 63 SECTION 2. The division shall promulgate regulations within 90 days of the effective |
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94 | 94 | | 64date of this act that are consistent with the rules developed by the federal centers for Medicare |
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95 | 95 | | 65and Medicaid services for reasonable collection efforts required by a health care provider prior to |
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96 | 96 | | 66submission of a request of reimbursement to a carrier. Notwithstanding the foregoing, in the |
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97 | 97 | | 67event that the division fails to promulgate such regulations, the provisions of section 1 shall be |
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98 | 98 | | 68self-implementing and carriers shall make applicable payments to health care providers in |
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99 | 99 | | 69accordance with the provisions of section 1 utilizing the same process adopted by the federal |
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100 | 100 | | 70centers for Medicare and Medicaid services's reasonable collection efforts for bad debt, as |
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101 | 101 | | 71documented in the most recent Medicare Provider Reimbursement Manual, CMS Pub. 15-1 and |
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102 | 102 | | 7215-2 (HIM-15) in effect within 90 days of enactment. The division shall further require each |
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103 | 103 | | 73carrier to provide the division an annual report showing the total number and amount of |
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104 | 104 | | 74uncollected co-payments, co-insurances and deductibles that are reimbursed, as well as those that |
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105 | 105 | | 75are denied. The report shall be made publicly available on the division’s website. |
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