Massachusetts 2025-2026 Regular Session

Massachusetts Senate Bill S758 Compare Versions

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22 SENATE DOCKET, NO. 2480 FILED ON: 1/17/2025
33 SENATE . . . . . . . . . . . . . . No. 758
44 The Commonwealth of Massachusetts
55 _________________
66 PRESENTED BY:
77 Barry R. Finegold
88 _________________
99 To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
1010 Court assembled:
1111 The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
1212 An Act defining financial responsibility for uncollected co-pays, co-insurance and deductibles.
1313 _______________
1414 PETITION OF:
1515 NAME:DISTRICT/ADDRESS :Barry R. FinegoldSecond Essex and Middlesex 1 of 4
1616 SENATE DOCKET, NO. 2480 FILED ON: 1/17/2025
1717 SENATE . . . . . . . . . . . . . . No. 758
1818 By Mr. Finegold, a petition (accompanied by bill, Senate, No. 758) of Barry R. Finegold for
1919 legislation to require certain healthcare carriers to share accountability with providers for
2020 uncollectible patient obligations after insurance. Financial Services.
2121 [SIMILAR MATTER FILED IN PREVIOUS SESSION
2222 SEE SENATE, NO. 643 OF 2023-2024.]
2323 The Commonwealth of Massachusetts
2424 _______________
2525 In the One Hundred and Ninety-Fourth General Court
2626 (2025-2026)
2727 _______________
2828 An Act defining financial responsibility for uncollected co-pays, co-insurance and deductibles.
2929 Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority
3030 of the same, as follows:
3131 1 SECTION 1. Chapter 176O of the General Laws is hereby amended by inserting after
3232 2section 7 the following new section:-
3333 3 Section 7A. Equitable Funding for Health Care Provider Bad Debt
3434 4 (a) Notwithstanding any other provision of the general laws to the contrary, a carrier shall
3535 5reimburse a health care provider not less than 65 per cent of each co-payment, co-insurance or
3636 6deductible amount due under an insured’s health benefit plan which is unpaid after reasonable
3737 7collection efforts have been made by the health care provider pursuant to subsection (c).
3838 8 (b) As used in this section, the following words shall have the following meanings unless
3939 9the context clearly requires otherwise: 2 of 4
4040 10 “Co-payment”, a fixed dollar amount that is owed by an insured as required under a
4141 11health benefit plan for health care services provided and billed by a healthcare provider.
4242 12 “Co-insurance”, a percentage of the allowed amount, after a co-payment, if any, that an
4343 13insured is required to pay for covered services received under a health benefit plan for health
4444 14care services provided and billed by a healthcare provider.
4545 15 “Deductible”, a specific dollar amount that an insured is required to pay for covered
4646 16services before the carrier’s health benefit plan becomes obligated to pay for covered health care
4747 17services provided and billed by a healthcare provider; provided, however, that such deductible
4848 18shall not include any portion of premiums paid by an insured.
4949 19 (c) Reimbursement for uncollected co-payment, co-insurance or deductible amounts due,
5050 20each of which is hereinafter referred to as a claim, under an insured’s health benefit plan for
5151 21covered services rendered shall be deemed an uncollectible bad debt, and a health care provider
5252 22may submit a request for reimbursement to the carrier under the following conditions:
5353 23 (1) The claim shall be derived from the wholly or partially uncollected co-payment, co-
5454 24insurance or deductible amounts under an insured’s health benefit plan;
5555 25 (2) The reimbursement requested by the health care provider shall be for a claim where
5656 26the co-payment, co-insurance or deductible amount was not less than$250 and each claim
5757 27reflected a unique covered service under the health benefit plan per insured;
5858 28 (3) The health care provider shall have made reasonable collection efforts for each claim
5959 29filed for reimbursement under this section, including documentation that the claim has remained
6060 30partially or fully unpaid and is not subject to an on-going payment plan for more than 120 days 3 of 4
6161 31from the date the first bill was mailed and which may include such efforts as telephone calls,
6262 32collection letters or any other notification method that constitutes a genuine and continuous
6363 33effort to contact the member; provided, however, that said documentation shall include the date
6464 34and method of contact;
6565 35 (4) On or before May 1 of each year, the health care provider shall submit an aggregate
6666 36request for reimbursement representing all claims that meet the criteria under this section in the
6767 37prior calendar year. The request for reimbursement shall include documentation of the attempt to
6868 38collect on any claims, the name and identification number of the insured, the date of service, the
6969 39unpaid co-payment, co-insurance or deductible, the amount that was collected, if any, and the
7070 40date and general method of contact with the insured. For the purposes of this section, an insured
7171 41co-payment, co-insurance or deductible amount due shall be determined based on the date that
7272 42the service is rendered; provided, however, that a carrier shall not prohibit reimbursement if the
7373 43insured is no longer covered by the plan on the date that the request is made.
7474 44 (5) Nothing in this section shall prevent the carrier from conducting an audit of the
7575 45request for reimbursement of unpaid co-payment, co-insurance or deductible amounts to verify
7676 46that the insured was eligible for coverage at the time of service, that the service was a covered
7777 47health benefit under the applicable health benefit plan and, from the provider’s internal log, that
7878 48reasonable efforts were made to contact the insured following the criteria outlined in this section.
7979 49The carrier shall complete any such audit of the submitted report from the health care provider
8080 50and notify the health care provider of any disputes as to the request for reimbursement within
8181 51120 days of receipt of the request for reimbursement from the health care provider. The carrier
8282 52shall pay the health care provider 65 per cent of the undisputed amounts as submitted by the
8383 53health care provider in the request for reimbursement in accordance with this section within 120 4 of 4
8484 54days of receipt of such requests from the health care provider. Any dispute regarding contested
8585 55claims shall be subject to a dispute resolution process applicable to the arrangement between the
8686 56carrier and the health care provider; and
8787 57 (6) Any amounts attributable to co-payment, co-insurance or deductible amount collected
8888 58by a health care provider after reimbursement has been made by the carrier pursuant to this
8989 59section shall be recorded by the health care provider and reported as an offset to future
9090 60submissions to such carrier.
9191 61 (d) No carrier shall prohibit a health care provider from collecting the amount of the
9292 62insured’s co-payment, co-insurance or deductible, if any, at the time of service.
9393 63 SECTION 2. The division shall promulgate regulations within 90 days of the effective
9494 64date of this act that are consistent with the rules developed by the federal centers for Medicare
9595 65and Medicaid services for reasonable collection efforts required by a health care provider prior to
9696 66submission of a request of reimbursement to a carrier. Notwithstanding the foregoing, in the
9797 67event that the division fails to promulgate such regulations, the provisions of section 1 shall be
9898 68self-implementing and carriers shall make applicable payments to health care providers in
9999 69accordance with the provisions of section 1 utilizing the same process adopted by the federal
100100 70centers for Medicare and Medicaid services's reasonable collection efforts for bad debt, as
101101 71documented in the most recent Medicare Provider Reimbursement Manual, CMS Pub. 15-1 and
102102 7215-2 (HIM-15) in effect within 90 days of enactment. The division shall further require each
103103 73carrier to provide the division an annual report showing the total number and amount of
104104 74uncollected co-payments, co-insurances and deductibles that are reimbursed, as well as those that
105105 75are denied. The report shall be made publicly available on the division’s website.