Massachusetts 2025-2026 Regular Session

Massachusetts Senate Bill S898 Compare Versions

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22 SENATE DOCKET, NO. 95 FILED ON: 1/7/2025
33 SENATE . . . . . . . . . . . . . . No. 898
44 The Commonwealth of Massachusetts
55 _________________
66 PRESENTED BY:
77 Michael O. Moore
88 _________________
99 To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General
1010 Court assembled:
1111 The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill:
1212 An Act relative to patient centered access to behavioral health services in accountable care
1313 organizations.
1414 _______________
1515 PETITION OF:
1616 NAME:DISTRICT/ADDRESS :Michael O. MooreSecond Worcester 1 of 6
1717 SENATE DOCKET, NO. 95 FILED ON: 1/7/2025
1818 SENATE . . . . . . . . . . . . . . No. 898
1919 By Mr. Moore, a petition (accompanied by bill, Senate, No. 898) of Michael O. Moore relative to
2020 patient centered access to behavioral health services in accountable care organizations. Health
2121 Care Financing.
2222 [SIMILAR MATTER FILED IN PREVIOUS SESSION
2323 SEE HOUSE, NO. 1167 OF 2023-2024.]
2424 The Commonwealth of Massachusetts
2525 _______________
2626 In the One Hundred and Ninety-Fourth General Court
2727 (2025-2026)
2828 _______________
2929 An Act relative to patient centered access to behavioral health services in accountable care
3030 organizations.
3131 Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority
3232 of the same, as follows:
3333 1 Chapter 6D of the General Laws, as appearing in the 2022 Official Edition, is hereby
3434 2amended by inserting after section 15 the following new section:
3535 3 Section 15A. Patient Centered Access to Behavioral Health Services in Accountable Care
3636 4Organizations
3737 5 Section 1. Definitions. As used in this chapter, the following words shall, unless the
3838 6context clearly requires otherwise, have the following meanings:--
3939 7 (a) Behavioral health specialist- a licensed physician who specializes in the practice of
4040 8psychiatry, a licensed psychologist, a licensed independent clinical social worker, a licensed 2 of 6
4141 9mental health counselor, a licensed nurse mental health clinical specialist or a licensed marriage
4242 10and family therapist within the lawful scope of practice for such therapist.
4343 11 (b) Patient Engagement Advocate- a licensed social worker; a certified nursing aide; a
4444 12community health worker or peer recovery coach certified by the department of public health; or
4545 13a peer support specialist certified by the department of mental health, who provides patient
4646 14navigation and care coordination services throughout the continuum of care. Advocates shall
4747 15achieve such certification within two years of hiring, and meet a standard of minimum skills and
4848 16competencies as determined by the health policy commission.
4949 17 (c) Continuum of care- a system that guides and tracks patients over time through a
5050 18comprehensive array of health services spanning all levels and intensity of care throughout the
5151 19treatment process and into post-recovery follow-up to prevent relapse.
5252 20 (d) Patient navigation and care coordination services- services offered by an ACO
5353 21through Patient Engagement Advocates with the goal of removing barriers that prevent patients
5454 22from seeking care, helping a patient follow through with a recommended course of treatment,
5555 23and maintaining their gains after treatment:
5656 24 Section 2. (a) All Accountable Care Organizations (ACOs) in the Commonwealth
5757 25certified by the Health Policy Commission shall offer patient navigation and care coordination
5858 26services as defined below for patients with a diagnosed mental illness or substance use disorder
5959 27and for patients with symptoms that suggest a possible mental illness or substance use disorder
6060 28as determined by a licensed health care provider. These services shall constitute a requirement
6161 29for the certification of new ACOs by the Health Policy Commission and shall constitute a new
6262 30requirement for existing ACOs six months following the effective date of this act. The services 3 of 6
6363 31are to be offered by Patient Engagement Advocates with the consent of the patient. One Patient
6464 32Engagement Advocate may be assigned to multiple patients, but each patient must be assigned to
6565 33a primary Patient Engagement Advocate. In ACOs where multiple navigators are managing
6666 34different components of a patient’s care, the Patient Engagement Advocate will serve as the lead
6767 35navigator that coordinates care among the other navigators. The services provided as part of the
6868 36Patient Engagement Advocate Program shall include, but not be limited to the following:
6969 37 i. Performing an initial intake to assess the patient’s needs. If the patient does not have a
7070 38diagnosis, the Advocate shall refer the patient to a clinician who can determine their condition
7171 39and recommend a plan of action/course of treatment. This may involve referral to additional
7272 40specialists. Once a diagnosis has been obtained, the Advocate, with the patient’s consent, shall
7373 41help the patient follow through with the plan of action set forth by the diagnosing clinician;
7474 42 ii. Finding an appropriate provider to treat the condition(s) if outside the expertise of the
7575 43clinician who provided the initial diagnosis, including contacting and screening providers on the
7676 44patient’s behalf;
7777 45 iii. Assisting with navigating health insurance; including but not limited to, helping the
7878 46patient understand cost-sharing, finding in-network providers, assisting with referrals, assisting
7979 47with appeals, explaining benefits and helping the patient find new insurance during open
8080 48enrollment periods or due to a qualifying life event if their current insurance plan does not meet
8181 49their needs.
8282 50 iv. Finding alternative sources of support if a patient is put on a waiting list, including,
8383 51but not limited to, coordinating with the patient’s primary care provider, exploring
8484 52complementary therapies that could offer relief, online counseling and peer-to-peer support; 4 of 6
8585 53 v. Scheduling initial appointments for patients and reminding them to go to their
8686 54appointments.
8787 55 vi. Providing or coordinating transportation to appointments if this is a potential barrier to
8888 56care;
8989 57 vii. Providing support with medication adherence to ensure patients take the medications
9090 58prescribed by their clinician.
9191 59 viii. Provider-matching follow-up to see if the current provider is a good match and if
9292 60not, finding a different provider. Patient Engagement Advocates will continue to check up on
9393 61patients as they receive treatment as an additional source of support;
9494 62 ix. Coordinating care between the patient’s PCP and different specialists treating the
9595 63same patient to ensure they are communicating with each other;
9696 64 x. Post-treatment follow-up to ensure that patients are maintaining their gains and do not
9797 65relapse; and
9898 66 xi. Additional duties may be designated by the commission in consultation with ACOs,
9999 67health plans and patient advocates.
100100 68 (b) All primary care providers within an ACO shall directly connect patients with a
101101 69diagnosed mental illness or substance use disorder, or with symptoms suggesting a possible
102102 70mental illness or substance use disorder to the Patient Engagement Advocates prior to discharge
103103 71or within 7 calendar days following a discharge by the primary care provider. With the patient’s
104104 72consent, such Advocate shall work with the patient to identify an appropriate behavioral health
105105 73specialist for the patient’s needs and shall work with the patient to eliminate all barriers to 5 of 6
106106 74accessing such specialist. The Patient Engagement Advocates shall follow up to ensure the
107107 75patient gets an appointment.
108108 76 (c) If a patient diagnosed with a mental illness or substance use disorder in an acute care
109109 77hospital or emergency facilities affiliated with an ACO refuses further treatment after the
110110 78evaluation is complete, and is otherwise medically stable, the acute care hospital or emergency
111111 79facility may initiate discharge proceedings; provided, however, that if the patient is in need of
112112 80and agrees to further treatment following discharge and pursuant to the mental health or
113113 81substance use disorder evaluation, then the acute care hospital or satellite emergency facility
114114 82shall directly connect the patient with a patient engagement advocate prior to discharge or within
115115 83seven calendar days following discharge, and shall notify the patient’s primary care provider if
116116 84applicable.
117117 85 (d) ACOs shall not restrict referrals to only behavioral health specialists who are part of
118118 86the ACO.
119119 87 (e) Non-behavioral health specialists within the same ACO whose patients also present
120120 88with symptoms of mental illness or substance use disorder shall inform the patient’s PCP of a
121121 89possible behavioral health issue within 7 days of identifying non-emergency symptoms. With the
122122 90patient’s consent, the PCP shall then refer the patient to a Patient Engagement Advocate, as
123123 91described in paragraph (a). For all emergency symptoms, the patient shall be referred to the
124124 92nearest emergency room.
125125 93 (f) ACOs that already offer the above services described in subsections (i) through (x) for
126126 94all patients diagnosed with or presenting symptoms of mental health and substance use disorders
127127 95shall not be required to hire additional staff to comply with this section. Employees of ACOs that 6 of 6
128128 96currently offer these services shall be exempted from certification requirements in subsection (b)
129129 97of section 1.
130130 98 Section 3. The Secretary of Health and Human Services shall provide funding for at least
131131 99one pilot program with a community-based organization that offers the services described above,
132132 100and in addition, offers the following:
133133 101 (a) Patient, caregiver and survivor services, including the Patient Engagement Advocates
134134 102defined in Section 1; e-support networks; financial counseling; referrals to online Cognitive
135135 103Behavioral Therapy (CBT) and for complementary, integrative therapies; and an evidence-based
136136 104patient empowerment program, designed to give patients the tools to improve their self-concept,
137137 105develop the confidence to seek treatment, and maintain their gains following treatment; and
138138 106 (b) Patient empowerment, information and communication initiatives through a blog,
139139 107public service announcements, patient stories, utilization of social media, videos and educational
140140 108campaigns; and
141141 109 (c) Provider education on the effects of stigma on patient engagement in treatment; on
142142 110best practices for reducing stigma in clinical settings; strategies for integrating behavioral health
143143 111into primary care; and strategies to maximize patient engagement in their own treatment.
144144 112 Section 4. The Health Policy Commission shall promulgate regulations to implement the
145145 113provisions of Sections 1 and 2 within 3 months of the effective date of this law.