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2 | 2 | | SENATE DOCKET, NO. 95 FILED ON: 1/7/2025 |
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3 | 3 | | SENATE . . . . . . . . . . . . . . No. 898 |
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4 | 4 | | The Commonwealth of Massachusetts |
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5 | 5 | | _________________ |
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6 | 6 | | PRESENTED BY: |
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7 | 7 | | Michael O. Moore |
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8 | 8 | | _________________ |
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9 | 9 | | To the Honorable Senate and House of Representatives of the Commonwealth of Massachusetts in General |
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10 | 10 | | Court assembled: |
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11 | 11 | | The undersigned legislators and/or citizens respectfully petition for the adoption of the accompanying bill: |
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12 | 12 | | An Act relative to patient centered access to behavioral health services in accountable care |
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13 | 13 | | organizations. |
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14 | 14 | | _______________ |
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15 | 15 | | PETITION OF: |
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16 | 16 | | NAME:DISTRICT/ADDRESS :Michael O. MooreSecond Worcester 1 of 6 |
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17 | 17 | | SENATE DOCKET, NO. 95 FILED ON: 1/7/2025 |
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18 | 18 | | SENATE . . . . . . . . . . . . . . No. 898 |
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19 | 19 | | By Mr. Moore, a petition (accompanied by bill, Senate, No. 898) of Michael O. Moore relative to |
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20 | 20 | | patient centered access to behavioral health services in accountable care organizations. Health |
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21 | 21 | | Care Financing. |
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22 | 22 | | [SIMILAR MATTER FILED IN PREVIOUS SESSION |
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23 | 23 | | SEE HOUSE, NO. 1167 OF 2023-2024.] |
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24 | 24 | | The Commonwealth of Massachusetts |
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25 | 25 | | _______________ |
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26 | 26 | | In the One Hundred and Ninety-Fourth General Court |
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27 | 27 | | (2025-2026) |
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28 | 28 | | _______________ |
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29 | 29 | | An Act relative to patient centered access to behavioral health services in accountable care |
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30 | 30 | | organizations. |
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31 | 31 | | Be it enacted by the Senate and House of Representatives in General Court assembled, and by the authority |
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32 | 32 | | of the same, as follows: |
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33 | 33 | | 1 Chapter 6D of the General Laws, as appearing in the 2022 Official Edition, is hereby |
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34 | 34 | | 2amended by inserting after section 15 the following new section: |
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35 | 35 | | 3 Section 15A. Patient Centered Access to Behavioral Health Services in Accountable Care |
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36 | 36 | | 4Organizations |
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37 | 37 | | 5 Section 1. Definitions. As used in this chapter, the following words shall, unless the |
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38 | 38 | | 6context clearly requires otherwise, have the following meanings:-- |
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39 | 39 | | 7 (a) Behavioral health specialist- a licensed physician who specializes in the practice of |
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40 | 40 | | 8psychiatry, a licensed psychologist, a licensed independent clinical social worker, a licensed 2 of 6 |
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41 | 41 | | 9mental health counselor, a licensed nurse mental health clinical specialist or a licensed marriage |
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42 | 42 | | 10and family therapist within the lawful scope of practice for such therapist. |
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43 | 43 | | 11 (b) Patient Engagement Advocate- a licensed social worker; a certified nursing aide; a |
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44 | 44 | | 12community health worker or peer recovery coach certified by the department of public health; or |
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45 | 45 | | 13a peer support specialist certified by the department of mental health, who provides patient |
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46 | 46 | | 14navigation and care coordination services throughout the continuum of care. Advocates shall |
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47 | 47 | | 15achieve such certification within two years of hiring, and meet a standard of minimum skills and |
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48 | 48 | | 16competencies as determined by the health policy commission. |
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49 | 49 | | 17 (c) Continuum of care- a system that guides and tracks patients over time through a |
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50 | 50 | | 18comprehensive array of health services spanning all levels and intensity of care throughout the |
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51 | 51 | | 19treatment process and into post-recovery follow-up to prevent relapse. |
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52 | 52 | | 20 (d) Patient navigation and care coordination services- services offered by an ACO |
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53 | 53 | | 21through Patient Engagement Advocates with the goal of removing barriers that prevent patients |
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54 | 54 | | 22from seeking care, helping a patient follow through with a recommended course of treatment, |
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55 | 55 | | 23and maintaining their gains after treatment: |
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56 | 56 | | 24 Section 2. (a) All Accountable Care Organizations (ACOs) in the Commonwealth |
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57 | 57 | | 25certified by the Health Policy Commission shall offer patient navigation and care coordination |
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58 | 58 | | 26services as defined below for patients with a diagnosed mental illness or substance use disorder |
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59 | 59 | | 27and for patients with symptoms that suggest a possible mental illness or substance use disorder |
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60 | 60 | | 28as determined by a licensed health care provider. These services shall constitute a requirement |
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61 | 61 | | 29for the certification of new ACOs by the Health Policy Commission and shall constitute a new |
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62 | 62 | | 30requirement for existing ACOs six months following the effective date of this act. The services 3 of 6 |
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63 | 63 | | 31are to be offered by Patient Engagement Advocates with the consent of the patient. One Patient |
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64 | 64 | | 32Engagement Advocate may be assigned to multiple patients, but each patient must be assigned to |
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65 | 65 | | 33a primary Patient Engagement Advocate. In ACOs where multiple navigators are managing |
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66 | 66 | | 34different components of a patient’s care, the Patient Engagement Advocate will serve as the lead |
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67 | 67 | | 35navigator that coordinates care among the other navigators. The services provided as part of the |
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68 | 68 | | 36Patient Engagement Advocate Program shall include, but not be limited to the following: |
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69 | 69 | | 37 i. Performing an initial intake to assess the patient’s needs. If the patient does not have a |
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70 | 70 | | 38diagnosis, the Advocate shall refer the patient to a clinician who can determine their condition |
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71 | 71 | | 39and recommend a plan of action/course of treatment. This may involve referral to additional |
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72 | 72 | | 40specialists. Once a diagnosis has been obtained, the Advocate, with the patient’s consent, shall |
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73 | 73 | | 41help the patient follow through with the plan of action set forth by the diagnosing clinician; |
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74 | 74 | | 42 ii. Finding an appropriate provider to treat the condition(s) if outside the expertise of the |
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75 | 75 | | 43clinician who provided the initial diagnosis, including contacting and screening providers on the |
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76 | 76 | | 44patient’s behalf; |
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77 | 77 | | 45 iii. Assisting with navigating health insurance; including but not limited to, helping the |
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78 | 78 | | 46patient understand cost-sharing, finding in-network providers, assisting with referrals, assisting |
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79 | 79 | | 47with appeals, explaining benefits and helping the patient find new insurance during open |
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80 | 80 | | 48enrollment periods or due to a qualifying life event if their current insurance plan does not meet |
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81 | 81 | | 49their needs. |
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82 | 82 | | 50 iv. Finding alternative sources of support if a patient is put on a waiting list, including, |
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83 | 83 | | 51but not limited to, coordinating with the patient’s primary care provider, exploring |
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84 | 84 | | 52complementary therapies that could offer relief, online counseling and peer-to-peer support; 4 of 6 |
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85 | 85 | | 53 v. Scheduling initial appointments for patients and reminding them to go to their |
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86 | 86 | | 54appointments. |
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87 | 87 | | 55 vi. Providing or coordinating transportation to appointments if this is a potential barrier to |
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88 | 88 | | 56care; |
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89 | 89 | | 57 vii. Providing support with medication adherence to ensure patients take the medications |
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90 | 90 | | 58prescribed by their clinician. |
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91 | 91 | | 59 viii. Provider-matching follow-up to see if the current provider is a good match and if |
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92 | 92 | | 60not, finding a different provider. Patient Engagement Advocates will continue to check up on |
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93 | 93 | | 61patients as they receive treatment as an additional source of support; |
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94 | 94 | | 62 ix. Coordinating care between the patient’s PCP and different specialists treating the |
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95 | 95 | | 63same patient to ensure they are communicating with each other; |
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96 | 96 | | 64 x. Post-treatment follow-up to ensure that patients are maintaining their gains and do not |
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97 | 97 | | 65relapse; and |
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98 | 98 | | 66 xi. Additional duties may be designated by the commission in consultation with ACOs, |
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99 | 99 | | 67health plans and patient advocates. |
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100 | 100 | | 68 (b) All primary care providers within an ACO shall directly connect patients with a |
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101 | 101 | | 69diagnosed mental illness or substance use disorder, or with symptoms suggesting a possible |
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102 | 102 | | 70mental illness or substance use disorder to the Patient Engagement Advocates prior to discharge |
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103 | 103 | | 71or within 7 calendar days following a discharge by the primary care provider. With the patient’s |
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104 | 104 | | 72consent, such Advocate shall work with the patient to identify an appropriate behavioral health |
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105 | 105 | | 73specialist for the patient’s needs and shall work with the patient to eliminate all barriers to 5 of 6 |
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106 | 106 | | 74accessing such specialist. The Patient Engagement Advocates shall follow up to ensure the |
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107 | 107 | | 75patient gets an appointment. |
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108 | 108 | | 76 (c) If a patient diagnosed with a mental illness or substance use disorder in an acute care |
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109 | 109 | | 77hospital or emergency facilities affiliated with an ACO refuses further treatment after the |
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110 | 110 | | 78evaluation is complete, and is otherwise medically stable, the acute care hospital or emergency |
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111 | 111 | | 79facility may initiate discharge proceedings; provided, however, that if the patient is in need of |
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112 | 112 | | 80and agrees to further treatment following discharge and pursuant to the mental health or |
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113 | 113 | | 81substance use disorder evaluation, then the acute care hospital or satellite emergency facility |
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114 | 114 | | 82shall directly connect the patient with a patient engagement advocate prior to discharge or within |
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115 | 115 | | 83seven calendar days following discharge, and shall notify the patient’s primary care provider if |
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116 | 116 | | 84applicable. |
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117 | 117 | | 85 (d) ACOs shall not restrict referrals to only behavioral health specialists who are part of |
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118 | 118 | | 86the ACO. |
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119 | 119 | | 87 (e) Non-behavioral health specialists within the same ACO whose patients also present |
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120 | 120 | | 88with symptoms of mental illness or substance use disorder shall inform the patient’s PCP of a |
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121 | 121 | | 89possible behavioral health issue within 7 days of identifying non-emergency symptoms. With the |
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122 | 122 | | 90patient’s consent, the PCP shall then refer the patient to a Patient Engagement Advocate, as |
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123 | 123 | | 91described in paragraph (a). For all emergency symptoms, the patient shall be referred to the |
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124 | 124 | | 92nearest emergency room. |
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125 | 125 | | 93 (f) ACOs that already offer the above services described in subsections (i) through (x) for |
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126 | 126 | | 94all patients diagnosed with or presenting symptoms of mental health and substance use disorders |
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127 | 127 | | 95shall not be required to hire additional staff to comply with this section. Employees of ACOs that 6 of 6 |
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128 | 128 | | 96currently offer these services shall be exempted from certification requirements in subsection (b) |
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129 | 129 | | 97of section 1. |
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130 | 130 | | 98 Section 3. The Secretary of Health and Human Services shall provide funding for at least |
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131 | 131 | | 99one pilot program with a community-based organization that offers the services described above, |
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132 | 132 | | 100and in addition, offers the following: |
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133 | 133 | | 101 (a) Patient, caregiver and survivor services, including the Patient Engagement Advocates |
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134 | 134 | | 102defined in Section 1; e-support networks; financial counseling; referrals to online Cognitive |
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135 | 135 | | 103Behavioral Therapy (CBT) and for complementary, integrative therapies; and an evidence-based |
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136 | 136 | | 104patient empowerment program, designed to give patients the tools to improve their self-concept, |
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137 | 137 | | 105develop the confidence to seek treatment, and maintain their gains following treatment; and |
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138 | 138 | | 106 (b) Patient empowerment, information and communication initiatives through a blog, |
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139 | 139 | | 107public service announcements, patient stories, utilization of social media, videos and educational |
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140 | 140 | | 108campaigns; and |
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141 | 141 | | 109 (c) Provider education on the effects of stigma on patient engagement in treatment; on |
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142 | 142 | | 110best practices for reducing stigma in clinical settings; strategies for integrating behavioral health |
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143 | 143 | | 111into primary care; and strategies to maximize patient engagement in their own treatment. |
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144 | 144 | | 112 Section 4. The Health Policy Commission shall promulgate regulations to implement the |
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145 | 145 | | 113provisions of Sections 1 and 2 within 3 months of the effective date of this law. |
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