Maryland 2022 Regular Session

Maryland House Bill HB1105 Compare Versions

Version 1 (Old)

Version 2 (New)

Old	New		Differences
1	1
2	2
3	3		EXPLANATION: CAPITALS INDICATE MAT TER ADDED TO EXISTIN G LAW.
4	4		[Brackets] indicate matter deleted from existing law.
5		-	Underlining indicates amendments to bill.
6		-	Strike out indicates matter stricken from the bill by amendment or deleted from the law by
7		-	amendment.
8	5		hb1105
9	6
10	7		HOUSE BILL 1105
11	8		E4 2lr0955
12	9		CF SB 633
13	10		By: Delegate Hill
14	11		Introduced and read first time: February 10, 2022
15	12		Assigned to: Health and Government Operations
16		-	Committee Report: Favorable with amendments
17		-	House action: Adopted
18		-	Read second time: March 30, 2022
19	13
20		-	~~CHAPTER ______~~
	14	+	A BILL ENTITLED
21	15
22	16		AN ACT concerning 1
23	17
24	18		Public Safety – 9–1–1 Emergency Telephone System – Alterations 2
25	19
26	20		FOR the purpose of making alterations to the 9–1–1 Emergency Telephone System in the 3
27	21		State; altering the classification and compensation of 9–1–1 specialists; authorizing 4
28	22		9–1–1 specialists to seek certain treatment confidentially; requiring the Maryland 5
29	23		9–1–1 Board to establish certain procedures governing vacancies on the Board; 6
30	24		altering the powers and duties of the Board with respect to public safety answering 7
31	25		point personnel training and cybersecurity standards; requiring the Comptroller to 8
32	26		submit certain updates regarding certain audits; altering the maximum amount of 9
33	27		the county 9–1–1 fee that a county may impose under certain circumstances; and 10
34	28		generally relating to 9–1–1 emergency telephone systems. 11
35	29
36	30		BY repealing and reenacting, with amendments, 12
37	31		Article – Public Safety 13
38		-	Section 1–301, 1–302.1, 1–304.2, 1–305(c), 1–306(b)(15) and (e), 1–~~307, 1–~~309.1, 14
39		-	~~1–310(f),~~ and 1–311 15
	32	+	Section 1–301, 1–302.1, 1–304.2, 1–305(c), 1–306(b)(15) and (e), 1–309.1, 1–310(f), 14
	33	+	and 1–311 15
40	34		Annotated Code of Maryland 16
41	35		(2018 Replacement Volume and 2021 Supplement) 17
42	36
43	37		BY repealing 18
44	38		Article – Public Safety 19
45	39		Section 1–305(d) 20
46	40		Annotated Code of Maryland 21
47	41		(2018 Replacement Volume and 2021 Supplement) 22
	42	+
	43	+	BY adding to 23
	44	+	Article – Public Safety 24
	45	+	Section 1–305(d) 25
	46	+	Annotated Code of Maryland 26
	47	+	(2018 Replacement Volume and 2021 Supplement) 27
48	48		2 HOUSE BILL 1105
49	49
50	50
51		-	BY adding to 1
52		-	Article – Public Safety 2
53		-	Section 1–305(d) 3
54		-	Annotated Code of Maryland 4
55		-	(2018 Replacement Volume and 2021 Supplement) 5
	51	+	SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 1
	52	+	That the Laws of Maryland read as follows: 2
56	53
57		-	SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 6
58		-	That the Laws of Maryland read as follows: 7
	54	+	Article – Public Safety 3
59	55
60		-	~~Article – Public Safety 8~~
	56	+	1–301. 4
61	57
62		-	~~1–301~~. 9
	58	+	(a) In this subtitle the following words have the meanings indicated. 5
63	59
64		-	(a) ~~In this subtitle~~ the ~~following words have the meanings indicated~~. 10
	60	+	(b) “Board” means the Maryland 9–1–1 Board. 6
65	61
66		-	(b) “Board” means the Maryland 9–1–1 Board. 11
	62	+	(c) “Commercial mobile radio service” or “CMRS” means mobile 7
	63	+	telecommunications service that is: 8
67	64
68		-	(c) ~~“Commercial mobile radio service”~~ or ~~“CMRS” means mobile 12~~
69		-	~~telecommunications service that is: 13~~
	65	+	(1) provided for profit with the intent of receiving compensation or 9
	66	+	monetary gain; 10
70	67
71		-	(1) provided for profit with the intent of receiving compensation or 14
72		-	monetary gain; 15
	68	+	(2) an interconnected, two–way voice service; and 11
73	69
74		-	(2) ~~an interconnected,~~ ~~two–way voice service;~~ ~~and 16~~
	70	+	(3) available to the public. 12
75	71
76		-	(3) available to the public. 17
	72	+	(d) “Commercial mobile radio service provider” or “CMRS provider” means a 13
	73	+	person authorized by the Federal Communications Commission to provide CMRS in the 14
	74	+	State. 15
77	75
78		-	(d) “Commercial mobile radio service provider” or “CMRS provider” means a 18
79		-	person authorized by the Federal Communications Commission to provide CMRS in the 19
80		-	State. 20
	76	+	(e) “County 9–1–1 fee” means the fee imposed by a county in accordance with § 16
	77	+	1–311 of this subtitle. 17
81	78
82		-	(e) “County 9–1–1 fee” means the fee imposed by a county in accordance with § 21
83		-	1–311 of this subtitle. 22
	79	+	(f) “County plan” means a plan for a 9–1–1 system or enhanced 9–1–1 system, or 18
	80	+	an amendment to the plan, developed by a county or several counties together under this 19
	81	+	subtitle. 20
84	82
85		-	(f) “County plan” means a plan for a 9–1–1 system or enhanced 9–1–1 system, or 23
86		-	an amendment to the plan, developed by a county or several counties together under this 24
87		-	subtitle. 25
	83	+	(g) (1) “Customer” means: 21
88	84
89		-	(g) (1) “Customer” means: 26
	85	+	(i) the person that contracts with a home service provider for CMRS; 22
	86	+	or 23
90	87
91		-	(i) the ~~person that contracts with a home service provider for~~ CMRS~~; 27~~
92		-	~~or 28~~
	88	+	(ii) the end user of the CMRS if the end user of the CMRS is not the 24
	89	+	contracting party. 25
93	90
94		-	(ii) the end user of the CMRS if the end user of the CMRS is not the 29
95		-	contracting party. 30
	91	+	(2) “Customer” does not include: 26
96	92
97		-	(2) “Customer” does not include: 31 HOUSE BILL 1105 3
	93	+	(i) a reseller of CMRS; or 27
	94	+
	95	+	(ii) a serving carrier under an arrangement to serve the customer 28
	96	+	outside the home service provider’s licensed service area. 29
	97	+	HOUSE BILL 1105 3
	98	+
	99	+
	100	+	(h) “Enhanced 9–1–1 system” means a 9–1–1 system that provides: 1
	101	+
	102	+	(1) automatic number identification; 2
	103	+
	104	+	(2) automatic location identification; and 3
	105	+
	106	+	(3) any other technological advancements that the Board requires. 4
	107	+
	108	+	(i) “FCC order” means an order issued by the Federal Communications 5
	109	+	Commission under proceedings regarding the compatibility of enhanced 9–1–1 systems and 6
	110	+	delivery of wireless enhanced 9–1–1 service. 7
	111	+
	112	+	(j) (1) “FIRST RESPONDER ” MEANS AN EMPLOYEE OF A STATE OR LOCAL 8
	113	+	PUBLIC SAFETY AGENCY THAT PROVIDES EMERGE NCY RESPONSE SERVICE S. 9
	114	+
	115	+	(2) “FIRST RESPONDER ” INCLUDES: 10
	116	+
	117	+	(I) A FIREFIGHTER; 11
	118	+
	119	+	(II) A PARAMEDIC; 12
	120	+
	121	+	(III) AN EMERGENCY MEDICAL TECHNICIAN; 13
	122	+
	123	+	(IV) A RESCUE SQUAD MEMBE R; 14
	124	+
	125	+	(V) A SWORN MEMBER OF TH E OFFICE OF THE STATE FIRE 15
	126	+	MARSHAL; 16
	127	+
	128	+	(VI) A MEMBER OF A VOLUNT EER FIRE OR RESCUE C OMPANY 17
	129	+	WHO IS A COVERED EMP LOYEE UNDER § 9–234 OF THE LABOR AND EMPLOYMENT 18
	130	+	ARTICLE; 19
	131	+
	132	+	(VII) AN INDIVIDUAL WHO IS LICENSED OR CERTIFIE D UNDER § 20
	133	+	13–516 OF THE EDUCATION ARTICLE; AND 21
	134	+
	135	+	(VIII) A 9–1–1 SPECIALIST. 22
	136	+
	137	+	(K) “Home service provider” means the facilities–based carrier or reseller that 23
	138	+	contracts with a customer to provide CMRS. 24
	139	+
	140	+	[(k)] (L) “Next Generation 9–1–1 services” means an Internet Protocol 25
	141	+	(IP)–based system, comprised of hardware, software, data, and operational policies and 26
	142	+	procedures, that: 27
	143	+	4 HOUSE BILL 1105
	144	+
	145	+
	146	+	(1) provides standardized interfaces from emergency call and message 1
	147	+	services to support emergency communications; 2
	148	+
	149	+	(2) processes all types of requests for emergency services, including voice, 3
	150	+	text, data, and multimedia information; 4
	151	+
	152	+	(3) acquires and integrates additional emergency call data useful to 5
	153	+	routing and handling of requests for emergency services; 6
	154	+
	155	+	(4) delivers the emergency calls, messages, and data to the appropriate 7
	156	+	public safety answering point and other appropriate emergency entities; 8
	157	+
	158	+	(5) supports data or video communications needs for coordinated incident 9
	159	+	response and management; and 10
	160	+
	161	+	(6) provides broadband service to public safety answering points or other 11
	162	+	first responder entities. 12
	163	+
	164	+	[(l)] (M) “9–1–1–accessible service” means telephone service or another 13
	165	+	communications service that connects an individual dialing the digits 9–1–1 to an 14
	166	+	established public safety answering point. 15
	167	+
	168	+	[(m)] (N) (1) “9–1–1 service carrier” means a provider of CMRS or other 16
	169	+	9–1–1–accessible service. 17
	170	+
	171	+	(2) “9–1–1 service carrier” does not include a telephone company. 18
	172	+
	173	+	[(n)] (O) “9–1–1 specialist” means an employee of a county public safety 19
	174	+	answering point, or an employee working in a county public safety answering point, whose 20
	175	+	duties and responsibilities include: 21
	176	+
	177	+	(1) receiving and processing 9–1–1 requests for emergency services; 22
	178	+
	179	+	(2) other support functions directly related to 9–1–1 requests for 23
	180	+	emergency services; or 24
	181	+
	182	+	(3) dispatching law enforcement officers, fire rescue services, emergency 25
	183	+	medical services, and other public safety services to the scene of an emergency. 26
	184	+
	185	+	[(o)] (P) (1) “9–1–1 system” means telephone service that: 27
	186	+
	187	+	(i) meets the planning guidelines established under this subtitle; 28
	188	+	and 29
	189	+
	190	+	(ii) automatically connects an individual dialing the digits 9–1–1 to 30
	191	+	an established public safety answering point. 31
	192	+	HOUSE BILL 1105 5
	193	+
	194	+
	195	+	(2) “9–1–1 system” includes: 1
	196	+
	197	+	(i) equipment for connecting and outswitching 9–1–1 calls within a 2
	198	+	telephone central office; 3
	199	+
	200	+	(ii) trunking facilities from a telephone central office to a public 4
	201	+	safety answering point; and 5
	202	+
	203	+	(iii) equipment to connect 9–1–1 calls to the appropriate public safety 6
	204	+	agency. 7
	205	+
	206	+	[(p)] (Q) “9–1–1 Trust Fund” means the fund established under § 1–308 of this 8
	207	+	subtitle. 9
	208	+
	209	+	[(q)] (R) “Prepaid wireless E 9–1–1 fee” means the fee that is required to be 10
	210	+	collected by a seller from a consumer in the amount established under § 1–313 of this 11
	211	+	subtitle. 12
	212	+
	213	+	[(r)] (S) “Prepaid wireless telecommunications service” means a commercial 13
	214	+	mobile radio service that: 14
	215	+
	216	+	(1) allows a consumer to dial 9–1–1 to access the 9–1–1 system; 15
	217	+
	218	+	(2) must be paid for in advance; and 16
	219	+
	220	+	(3) is sold in predetermined units that decline with use in a known amount. 17
	221	+
	222	+	[(s)] (T) “Public safety agency” means: 18
	223	+
	224	+	(1) a functional division of a public agency that provides fire fighting, 19
	225	+	police, medical, or other emergency services; or 20
	226	+
	227	+	(2) a private entity that provides fire fighting, police, medical, or other 21
	228	+	emergency services on a voluntary basis. 22
	229	+
	230	+	[(t)] (U) “Public safety answering point” means a communications facility that: 23
	231	+
	232	+	(1) is operated on a 24–hour basis; 24
	233	+
	234	+	(2) first receives 9–1–1 requests for emergency services in a 9–1–1 service 25
	235	+	area; and 26
	236	+
	237	+	(3) as appropriate: 27
	238	+
	239	+	(i) dispatches public safety services directly; 28
	240	+	6 HOUSE BILL 1105
	241	+
	242	+
	243	+	(ii) transmits incident data to appropriate public safety agencies 1
	244	+	within the State for the dispatch of public safety services; or 2
	245	+
	246	+	(iii) transfers 9–1–1 requests for emergency services or transmits 3
	247	+	incident data to: 4
	248	+
	249	+	1. an appropriate federal emergency communication center 5
	250	+	responsible for the delivery of public safety services on a federal campus or federal 6
	251	+	reservation; or 7
	252	+
	253	+	2. an appropriate public safety answering point located 8
	254	+	within or outside the State. 9
	255	+
	256	+	[(u)] (V) “Secretary” means the Secretary of Emergency Management. 10
	257	+
	258	+	[(v)] (W) “Seller” means a person that sells prepaid wireless telecommunications 11
	259	+	service to another person. 12
	260	+
	261	+	[(w)] (X) “State 9–1–1 fee” means the fee imposed in accordance with § 1–310 of 13
	262	+	this subtitle. 14
	263	+
	264	+	[(x)] (Y) “Wireless enhanced 9–1–1 service” means enhanced 9–1–1 service 15
	265	+	under an FCC order. 16
	266	+
	267	+	1–302.1. 17
	268	+
	269	+	(a) The General Assembly finds that 9–1–1 specialists are key members of the 18
	270	+	team of public safety personnel responding to requests from the public for emergency 19
	271	+	assistance. 20
	272	+
	273	+	(b) [It is the intent of the General Assembly tha t jurisdictions] EACH 21
	274	+	JURISDICTION employing 9–1–1 specialists SHALL: 22
	275	+
	276	+	(1) appropriately classify 9–1–1 specialists AS FIRST RESPONDERS in 23
	277	+	recognition of the training, knowledge, and skills that 9–1–1 specialists possess and 24
	278	+	demonstrate in answering and handling requests for emergency assistance; and 25
	279	+
	280	+	(2) compensate 9–1–1 specialists in a manner that: 26
	281	+
	282	+	(i) reflects their membership in the team of public safety personnel 27
	283	+	answering and responding to requests for emergency assistance; [and] 28
	284	+
	285	+	(ii) is commensurate with the training, knowledge, and skills they 29
	286	+	possess; AND 30
	287	+	HOUSE BILL 1105 7
	288	+
	289	+
	290	+	(III) EXCEEDS THE MINIMUM WAGE RATE REQUIRED I N § 3–413 1
	291	+	OF THE LABOR AND EMPLOYMENT ARTICLE. 2
	292	+
	293	+	1–304.2. 3
	294	+
	295	+	(A) Each public safety answering point shall adopt and implement programs 4
	296	+	compliant with best practices on 9–1–1 acute/traumatic and chronic stress management. 5
	297	+
	298	+	(B) (1) A 9–1–1 SPECIALIST MAY , AS PART OF OCCUPATIO NAL 6
	299	+	WELL–BEING STANDARDS AND PRACTICES, SEEK TREATMENT FOR J OB–RELATED 7
	300	+	AUDIBLE OR VISUAL TR AUMA WITHOUT INFORMI NG ANYONE. 8
	301	+
	302	+	(2) EXCEPT AS OTHERWISE P ROVIDED UNDER TITLE 9, SUBTITLE 1 9
	303	+	OF THE COURTS ARTICLE, COMMUNICATIONS BETWE EN A 9–1–1 SPECIALIST AND A 10
	304	+	TREATMENT PROVIDER T HAT OCCUR IN CONNECT ION WITH THE TREATME NT OF 11
	305	+	JOB–RELATED AUDIBLE OR V ISUAL TRAUMA SHALL B E CONFIDENTIAL. 12
	306	+
	307	+	1–305. 13
	308	+
	309	+	(c) (1) The term of a member is 4 years and begins on July 1. 14
	310	+
	311	+	(2) The terms of the members are staggered as required by the terms 15
	312	+	provided for members of the Board on October 1, 2003. 16
	313	+
	314	+	(3) At the end of a term, a member continues to serve until a successor is 17
	315	+	appointed and qualifies. 18
	316	+
	317	+	(4) (I) If a vacancy occurs after a term has begun, the Governor shall 19
	318	+	appoint a successor to represent the organization or group in which the vacancy occurs. 20
	319	+
	320	+	(II) THE BOARD, IN CONSULTATION WI TH THE MARYLAND 21
	321	+	DEPARTMENT OF EMERGENCY MANAGEMENT , SHALL DEVELOP AND ES TABLISH 22
	322	+	PROCEDURES FOR : 23
	323	+
	324	+	1. FILLING A VACANCY AS SOON AS PRACTICABLE AFTER 24
	325	+	THE VACANCY OCCURS ; AND 25
	326	+
	327	+	2. ENSURING CANDIDATES FOR FILLING A VACANC Y 26
	328	+	HAVE APPROPRIATE EXP ERTISE AND A COMMITMENT TO IMPR OVING 9–1–1 27
	329	+	SERVICES IN THE STATE. 28
	330	+
	331	+	(5) A member who is appointed after a term has begun serves only for the 29
	332	+	rest of the term and until a successor is appointed and qualifies. 30
	333	+
	334	+	[(d) The Governor shall appoint a chairperson from among the Board members.] 31 8 HOUSE BILL 1105
98	335
99	336
100	337
101		-	(i) a reseller of CMRS; or 1
	338	+	(D) FROM AMONG ITS MEMBER S, THE BOARD SHALL ELECT A CHAIR AND 1
	339	+	VICE CHAIR. 2
102	340
103		-	(ii) a serving carrier under an arrangement to serve the customer 2
104		-	outside the home service provider’s licensed service area. 3
	341	+	1–306. 3
105	342
106		-	(h) ~~“Enhanced 9–1–1 system”~~ ~~means a 9–1–1 system that provides~~: 4
	343	+	(b) The Board’s responsibilities include: 4
107	344
108		-	(1) automatic number identification; 5
	345	+	(15) establishing training standards for public safety answering point 5
	346	+	personnel based on national best practices, including training concerning: 6
109	347
110		-	(2) ~~automatic location identification~~; and 6
	348	+	(I) Next Generation 9–1–1 topics; [and] 7
111	349
112		-	(3) ~~any other technological advancements that the Board requires. 7~~
	350	+	(II) individual psychological well–being and resilience; AND 8
113	351
114		-	(i) “FCC order” means an order issued by the Federal Communications 8
115		-	Commission under proceedings regarding the compatibility of enhanced 9–1–1 systems and 9
116		-	delivery of wireless enhanced 9–1–1 service. 10
	352	+	(III) IMPLICIT BIAS TRAINI NG; 9
117	353
118		-	(j) (1) “FIRST RESPONDER ” MEANS AN EMPLOYEE OF A STATE OR LOCAL 11
119		-	PUBLIC SAFETY AGENCY THAT PROVIDES EMERGE NCY RESPONSE SERVICE S. 12
	354	+	(e) (1) (I) The standards established by the Board under subsection (b)(15) 10
	355	+	of this section shall include onboarding standards for newly hired 9–1–1 specialists and 11
	356	+	minimum continuing education standards for 9–1–1 specialists. 12
120	357
121		-	(2) “FIRST RESPONDER ” INCLUDES: 13
	358	+	(II) THE BOARD SHALL DEVELOP C RITERIA AND APPROVE THE 13
	359	+	INITIAL AND ONGOING TRAINING CURRICULUM FOR THE TRAINING REQ UIRED 14
	360	+	UNDER SUBSECTION (B)(15) OF THIS SECTION. 15
122	361
123		-	(I) A FIREFIGHTER; 14
	362	+	(2) (i) At least once each year, the Board shall provide for an audit of 16
	363	+	each public safety answering point in order to ensure that 9–1–1 specialists and other 17
	364	+	personnel employed by the public safety answering point have satisfied the training 18
	365	+	requirements established in accordance with subsection (b)(15) of this section. 19
124	366
125		-	(II) A PARAMEDIC; 15
	367	+	(ii) The audit described under subparagraph (i) of this paragraph 20
	368	+	may be conducted concurrently with an inspection of the public safety answering point in 21
	369	+	accordance with subsection (b)(10) of this section. 22
126	370
127		-	(III) AN EMERGENCY MEDICAL TECHNICIAN; 16
	371	+	(III) 1. IF THE BOARD DETERMINES THAT THE PERSONNEL 23
	372	+	EMPLOYED BY A PUBLIC SAFETY ANSWERING POI NT HAVE NOT SATISFIE D THE 24
	373	+	TRAINING REQUIREMENT S ESTABLISHED IN ACC ORDANCE WITH SUBSECT ION 25
	374	+	(B)(15) OF THIS SECTION , THE BOARD AND PUBLIC SAFE TY ANSWERING POINT 26
	375	+	SHALL JOINTLY DEVELOP A REMEDIATIO N PLAN AND IMPLEMENT ATION TIMELINE . 27
128	376
129		-	(IV) A RESCUE SQUAD MEMBE R; 17
130		-
131		-	(V) A SWORN MEMBER OF TH E OFFICE OF THE STATE FIRE 18
132		-	MARSHAL; 19
133		-
134		-	(VI) A MEMBER OF A VOLUNT EER FIRE OR RESCUE C OMPANY 20
135		-	WHO IS A COVERED EMP LOYEE UNDER § 9–234 OF THE LABOR AND EMPLOYMENT 21
136		-	ARTICLE; 22
137		-
138		-	(VII) AN INDIVIDUAL WHO IS LICENSED OR CERTIFIE D UNDER § 23
139		-	13–516 OF THE EDUCATION ARTICLE; AND 24
140		-
141		-	(VIII) A 9–1–1 SPECIALIST. 25
142		-
143		-	(K) “Home service provider” means the facilities–based carrier or reseller that 26
144		-	contracts with a customer to provide CMRS. 27
145		-	4 HOUSE BILL 1105
	377	+	2. THE BOARD MAY IMPOSE SANC TIONS ON A PUBLIC 28
	378	+	SAFETY ANSWERING POI NT IF THE PUBLIC SAF ETY ANSWERING POINT FAILS TO 29
	379	+	COMPLY WITH A REMEDI ATION PLAN OR IMPLEM ENTATION TIMELINE DE VELOPED 30
	380	+	UNDER THIS SUBPARAGRAPH . 31
	381	+	HOUSE BILL 1105 9
146	382
147	383
148		-	[(k)] (L) “Next Generation 9–1–1 services” means an Internet Pr otocol 1
149		-	(IP)–based system, comprised of hardware, software, data, and operational policies and 2
150		-	procedures, that: 3
	384	+	1–309.1. 1
151	385
152		-	(1) provides standardized interfaces from emergency call and message 4
153		-	services to support emergency communications; 5
	386	+	(a) In consultation with the Maryland Cybersecurity Council established under § 2
	387	+	9–2901 of the State Government Article, the Board shall establish cybersecurity standards 3
	388	+	for public safety answering points based on national industry and 9–1–1 system trade 4
	389	+	association best practices, including standards concerning response protocols in the event 5
	390	+	of a cybersecurity attack on a public safety answering point. 6
154	391
155		-	(2) processes all types of requests for emergency services, including voice, 6
156		-	text, data, and multimedia information; 7
	392	+	(b) At least once each year on a date determined by the Board and in advance of 7
	393	+	submitting a request for or receiving any money from the 9–1–1 Trust Fund, the director 8
	394	+	of each public safety answering point shall examine the cybersecurity of the public safety 9
	395	+	answering point to determine whether the cybersecurity defenses employed by the public 10
	396	+	safety answering point satisfy the standards established by the Board under subsection (a) 11
	397	+	of this section and submit to the Board a report detailing the results of that exercise. 12
157	398
158		-	(3) acquires and integrates additional emergency call data useful to 8
159		-	routing and handling of requests for emergency services; 9
	399	+	(c) (1) If a director of a public safety answering point fails to submit a report 13
	400	+	required under subsection (b) of this section, the Board may not authorize any money from 14
	401	+	the 9–1–1 Trust Fund to be paid to a county serviced by the public safety answering point 15
	402	+	until that report has been submitted. 16
160	403
161		-	(4) delivers the emergency calls, messages, and data to the appropriate 10
162		-	public safety answering point and other appropriate emergency entities; 11
	404	+	(2) (I) IF A PUBLIC SAFETY AN SWERING POINT FAILS TO MEET THE 17
	405	+	CYBERSECURITY STANDA RDS ESTABLISHED BY T HIS SECTION DURING T HE ANNUAL 18
	406	+	EXAMINATION REQUIRED UNDER SUBSECTION (B) OF THIS SECTION , THE BOARD 19
	407	+	SHALL WORK WITH THE PUBLIC SAFETY ANSWER ING POINT TO DEVELOP AN 20
	408	+	AGGRESSIVE, CONSENSUS REMEDIATIO N PLAN AND IMPLEMENT ATION TIMELINE . 21
163	409
164		-	(5) supports data or video communications needs for coordinated incident 12
165		-	response and management; and 13
	410	+	(II) IF A PUBLIC SAFETY AN SWERING POINT FAILS TO COMPLY 22
	411	+	WITH A REMEDIATION P LAN DEVELOPED UNDER THIS PARAGRAPH , THE BOARD MAY 23
	412	+	REFUSE TO AUTHORIZE MONEY FROM THE 9–1–1 TRUST FUND TO BE PAID TO A 24
	413	+	COUNTY SERVICED BY T HE PUBLIC SAFETY ANS WERING POINT FOR ANY NEW, 25
	414	+	NONCYBERSECURITY PUR POSE. 26
166	415
167		-	(6) provides broadband service to public safety answering points or other 14
168		-	first responder entities. 15
	416	+	1–310. 27
169	417
170		-	[(l)] (M) “9–1–1–accessible service” means telephone service or another 16
171		-	communications service that connects an individual dialing the digits 9–1–1 to an 17
172		-	established public safety answering point. 18
	418	+	(f) (1) The Comptroller, in consultation with the Board, shall adopt 28
	419	+	procedures for auditing surcharge collection and remittance by telephone companies and 29
	420	+	CMRS providers of 9–1–1 fees collected under this section and under § 1–311 of this 30
	421	+	subtitle. 31
173	422
174		-	[(m)] (N) (1) “9–1–1 service carrier” means a provider of CMRS or other 19
175		-	9–1–1–accessible service. 20
	423	+	(2) The procedures adopted under paragraph (1) of this subsection shall be 32
	424	+	consistent with the audit and appeal procedures established for the sales and use tax under 33
	425	+	Titles 11 and 13 of the Tax – General Article. 34
176	426
177		-	(2) “9–1–1 service carrier” does not include a telephone company. 21
178		-
179		-	[(n)] (O) “9–1–1 specialist” means an employee of a county public safety 22
180		-	answering point, or an employee working in a county public safety answering point, whose 23
181		-	duties and responsibilities include: 24
182		-
183		-	(1) receiving and processing 9–1–1 requests for emergency services; 25
184		-
185		-	(2) other support functions directly related to 9–1–1 requests for 26
186		-	emergency services; or 27
187		-
188		-	(3) dispatching law enforcement officers, fire rescue services, emergency 28
189		-	medical services, and other public safety services to the scene of an emergency. 29
190		-
191		-	[(o)] (P) (1) “9–1–1 system” means telephone service that: 30
192		-
193		-	(i) meets the planning guidelines established under this subtitle; 31
194		-	and 32 HOUSE BILL 1105 5
	427	+	(3) The Comptroller may issue an administrative subpoena to compel 35
	428	+	compliance with an audit conducted under this subsection. 36
	429	+	10 HOUSE BILL 1105
195	430
196	431
	432	+	(4) The Comptroller shall develop and distribute informational materials 1
	433	+	to telephone companies and CMRS providers regarding: 2
197	434
198		-	(ii) automatically connects an individual dialing the digits 9–1–1 to 1
199		-	an established public safety answering point. 2
	435	+	(i) proper collection and remittance of 9–1–1 fees; and 3
200	436
201		-	(2) “9–1–1 system” includes: 3
	437	+	(ii) the audit procedures adopted under paragraph (1) of this 4
	438	+	subsection. 5
202	439
203		-	(i) equipment for connecting and outswitching 9–1–1 calls within a 4
204		-	telephone central office; 5
	440	+	(5) On request of a telephone company or CMRS provider, and except as 6
	441	+	otherwise required by law, the information that the telephone company or CMRS provider 7
	442	+	reports to the Comptroller shall be confidential, privileged, and proprietary and may not be 8
	443	+	disclosed to any person other than the telephone company or CMRS provider. 9
205	444
206		-	(ii) trunking facilities from a telephone central office to a public 6
207		-	safety answering point; and 7
	445	+	(6) The Comptroller is entitled to an amount equal to 0.5% of the 9–1–1 10
	446	+	fees collected under this section to cover the expenses of conducting audits under this 11
	447	+	subsection. 12
208	448
209		-	(iii) equipment to connect 9–1–1 calls to the appropriate public safety 8
210		-	agency. 9
	449	+	(7) On or before December 1 each year, the Comptroller shall submit an 13
	450	+	annual report to the Board detailing the audits conducted during the immediately 14
	451	+	preceding year and the outcome of each audit. 15
211	452
212		-	[(p)] (Q) “9–1–1 Trust Fund” means the fund established under § 1–308 of this 10
213		-	subtitle. 11
	453	+	(8) (I) BETWEEN DECEMBER 31, 2022, AND JANUARY 1, 2025, IN 16
	454	+	ADDITION TO THE ANNU AL REPORT REQUIRED BY PARAGRAPH (7) OF THIS 17
	455	+	SUBSECTION, THE COMPTROLLER SHALL : 18
214	456
215		-	~~[(q)] (R) “Prepaid wireless E 9–1–1 fee” means~~ the ~~fee that is required to be 12~~
216		-	~~collected by a seller from a consumer~~ in the ~~amount established under § 1–313 of this 13~~
217		-	~~subtitle. 14~~
	457	+	1. SUBMIT TO THE BOARD QUARTERLY UPDAT ES 19
	458	+	DETAILING THE AUDITS CONDUCTED IN THE IMM EDIATELY PRECEDING Q UARTER; 20
	459	+	AND 21
218	460
219		-	~~[(r)] (S) “Prepaid~~ ~~wireless telecommunications service”~~ ~~means a commercial 15~~
220		-	~~mobile radio service that:~~ 16
	461	+	2. IMMEDIATELY NOTIFY T HE BOARD OF ANY 22
	462	+	DEFICIENCIES DETECTE D BY AN AUDIT. 23
221	463
222		-	(1) allows a consumer to dial 9–1–1 to access the 9–1–1 system; 17
	464	+	(II) BEGINNING JANUARY 1, 2025, ON REQUEST OF THE BOARD, 24
	465	+	THE COMPTROLLER SHALL PRO VIDE QUARTERLY UPDAT ES DETAILING THE AUD ITS 25
	466	+	CONDUCTED SINCE THE LAST UPDATE WAS PROV IDED. 26
223	467
224		-	(2) must be paid for in advance; and 18
	468	+	(9) The Comptroller may adopt regulations necessary to carry out the 27
	469	+	requirements of this subsection. 28
225	470
226		-	~~(3) is sold in predetermined units that decline with use in a known amount~~. 19
	471	+	1–311. 29
227	472
228		-	~~[(s)]~~ (T) ~~“Public safety agency”~~ ~~means: 20~~
	473	+	(a) This section does not apply to prepaid wireless telecommunications service. 30
229	474
230		-	(1) a functional division of a public agency that provides fire fighting, 21
231		-	police, medical, or other emergency services; or 22
232		-
233		-	(2) a private entity that provides fire fighting, police, medical, or other 23
234		-	emergency services on a voluntary basis. 24
235		-
236		-	[(t)] (U) “Public safety answering point” means a communications facility that: 25
237		-
238		-	(1) is operated on a 24–hour basis; 26
239		-
240		-	(2) first receives 9–1–1 requests for emergency services in a 9–1–1 service 27
241		-	area; and 28
242		-
243		-	(3) as appropriate: 29 6 HOUSE BILL 1105
	475	+	(b) In addition to the State 9–1–1 fee, the governing body of each county, by 31
	476	+	ordinance or resolution enacted or adopted after a public hearing, may impose a county 32 HOUSE BILL 1105 11
244	477
245	478
	479	+	9–1–1 fee to be added to all current bills rendered for switched local exchange access service 1
	480	+	or CMRS or other 9–1–1–accessible service in the county. 2
246	481
247		-	(i) dispatches public safety services directly; 1
	482	+	(c) (1) Except as provided in paragraph (2) of this subsection and subject to 3
	483	+	paragraphs (3) through (6) of this subsection, the county 9–1–1 fee imposed by a county 4
	484	+	may not exceed 75 cents per month for each switched local exchange access service, CMRS, 5
	485	+	or other 9–1–1–accessible service provided. 6
248	486
249		-	(ii) transmits incident data to appropriate public safety agencies 2
250		-	within the State for the dispatch of public safety services; or 3
	487	+	(2) If revenues attributable to the county 9–1–1 fee for a fiscal year do not 7
	488	+	provide the revenues necessary to cover a county’s operational costs for the 9–1–1 system 8
	489	+	for that fiscal year, the county may, for the following fiscal year, impose a county 9–1–1 fee 9
	490	+	[not exceeding $1.50 per month] SUFFICIENT TO COVER THE COUNTY ’S PROJECTED 10
	491	+	OPERATIONAL COSTS FO R THE 9–1–1 SYSTEM FOR THE FISCA L YEAR for each switched 11
	492	+	local exchange access service, CMRS, or other 9–1–1–accessible service provided. 12
251	493
252		-	(iii) transfers 9–1–1 requests for emergency services or transmits 4
253		-	incident data to: 5
	494	+	(3) Except as provided in paragraphs (4) through (6) of this subsection, if a 13
	495	+	service provider provisions to the same individual or person the voice channel capacity to 14
	496	+	make more than one simultaneous outbound call from a 9–1–1–accessible service, each 15
	497	+	separate outbound call voice channel capacity, regardless of the technology, shall constitute 16
	498	+	a separate 9–1–1–accessible service for purposes of calculating the county 9–1–1 fees due 17
	499	+	under paragraphs (1) and (2) of this subsection. 18
254	500
255		-	~~1. an appropriate federal emergency communication center 6~~
256		-	~~responsible~~ for ~~the delivery~~ of ~~public safety services on a federal campus or federal 7~~
257		-	~~reservation; or 8~~
	501	+	(4) CMRS provided to multiple devices that share a mobile telephone 19
	502	+	number shall be treated as a single 9–1–1–accessible service for purposes of calculating the 20
	503	+	county 9–1–1 fees due under paragraphs (1) and (2) of this subsection. 21
258	504
259		-	2. an appropriate public safety answering point located 9
260		-	within or outside the State. 10
	505	+	(5) A broadband connection not used for telephone service may not 22
	506	+	constitute a separate voice channel capacity for purposes of calculating the county 9–1–1 23
	507	+	fees due under paragraphs (1) and (2) of this subsection. 24
261	508
262		-	[(u)] (V) “Secretary” means the Secretary of Emergency Management. 11
	509	+	(6) (i) For a telephone service that provides, to multiple locations, 25
	510	+	shared simultaneous outbound voice channel capacity configured to provide local dial in 26
	511	+	different states or counties, the voice channel capacity to which the 9–1–1 fee due under 27
	512	+	paragraphs (1) and (2) of this subsection applies is only the portion of the shared voice 28
	513	+	channel capacity in the county identified by the service supplier’s books and records. 29
263	514
264		-	[(v)] (W) “Seller” means a person that sells prepaid wireless telecommunications 12
265		-	service to another person. 13
	515	+	(ii) In determining the portion of shared capacity in the county, a 30
	516	+	service supplier may rely on, among other factors, a customer’s certification of the 31
	517	+	customer’s allocation of capacity in the county, which may be based on: 32
266	518
267		-	[(w)] (X) “State 9–1–1 fee” means the fee imposed in accordance with § 1–310 of 14
268		-	this subtitle. 15
	519	+	1. each end user location; 33
269	520
270		-	[(x)] (Y) “Wireless enhanced 9–1–1 service” means enhanced 9–1–1 service 16
271		-	under an FCC order. 17
	521	+	2. the total number of end users; and 34
272	522
273		-	1–302.1. 18
274		-
275		-	(a) The General Assembly finds that 9–1–1 specialists are key members of the 19
276		-	team of public safety personnel responding to requests from the public for emergency 20
277		-	assistance. 21
278		-
279		-	(b) [It is the intent of the General Assembly that jurisdictions] EACH 22
280		-	JURISDICTION employing 9–1–1 specialists SHALL: 23
281		-
282		-	(1) appropriately classify 9–1–1 specialists AS FIRST RESPONDERS in 24
283		-	recognition of the training, knowledge, and skills that 9–1–1 specialists possess and 25
284		-	demonstrate in answering and handling requests for emergency assistance; and 26
285		-
286		-	(2) compensate 9–1–1 specialists in a manner that: 27
287		-
288		-	(i) reflects their membership in the team of public safety personnel 28
289		-	answering and responding to requests for emergency assistance; [and] 29
290		-	HOUSE BILL 1105 7
	523	+	3. the number of end users at each end user location. 35
	524	+	12 HOUSE BILL 1105
291	525
292	526
293		-	(ii) ~~is commensurate with~~ the ~~training, knowledge,~~ ~~and skills they~~ 1
294		-	~~possess;~~ AND. 2
	527	+	(7) The amount of the county 9–1–1 fees may not exceed a level necessary 1
	528	+	to cover the total eligible maintenance and operation costs of the county. 2
295	529
296		-	(~~III~~) ~~EXCEEDS~~ THE ~~MINIMUM WAGE RATE REQUIRED I N § 3–413~~ 3
297		-	~~OF THE LABOR AND EMPLOYMENT ARTICLE~~. 4
	530	+	(d) The county 9–1–1 fee continues in effect until repealed or modified by a 3
	531	+	subsequent county ordinance or resolution. 4
298	532
299		-	1–304.2. 5
	533	+	(e) After imposing, repealing, or modifying a county 9–1–1 fee, the county shall 5
	534	+	certify the amount of the county 9–1–1 fee to: 6
300	535
301		-	(A) Each public safety answering point shall adopt and implement programs 6
302		-	compliant with best practices on 9–1–1 acute/traumatic and chronic stress management. 7
	536	+	(1) the Public Service Commission; 7
303	537
304		-	(B) (1) A 9–1–1 SPECIALIST MAY , AS PART OF OCCUPATIO NAL 8
305		-	WELL–BEING STANDARDS AND PRACTICES, SEEK TREATMENT FOR J OB–RELATED 9
306		-	AUDIBLE OR VISUAL TR AUMA WITHOUT INFORMI NG ANYONE. 10
	538	+	(2) THE BOARD; AND 8
307	539
308		-	(2) EXCEPT AS OTHERWISE P ROVIDED UNDER TITLE 9, SUBTITLE 1 11
309		-	OF THE COURTS ARTICLE, COMMUNICATIONS BETWE EN A 9–1–1 SPECIALIST AND A 12
310		-	TREATMENT PROVIDER T HAT OCCUR IN CONNECT ION WITH THE TREATME NT OF 13
311		-	JOB–RELATED AUDIBLE OR V ISUAL TRAUMA SHALL B E CONFIDENTIAL . 14
	540	+	(3) NOT LATER THAN 60 DAYS BEFORE THE IMPL EMENTATION OF THE 9
	541	+	CHANGE, THE COMPTROLLER . 10
312	542
313		-	1–305. 15
	543	+	(f) The Public Service Commission shall direct each telephone company that 11
	544	+	provides service in a county that imposed a county 9–1–1 fee to add, within 60 days, the 12
	545	+	full amount of the county 9–1–1 fee to all current bills rendered for switched local exchange 13
	546	+	access service in the county. 14
314	547
315		-	(c) (1) The term of a member is 4 years and begins on July 1. 16
	548	+	(g) Within 60 days after a county enacts or adopts an ordinance or resolution that 15
	549	+	imposes, repeals, or modifies a county 9–1–1 fee, each 9–1–1 service carrier that provides 16
	550	+	service in the county shall add the full amount of the county 9–1–1 fee to all current bills 17
	551	+	rendered for CMRS or other 9–1–1–accessible service in the county. 18
316	552
317		-	(2) The terms of the members are staggered as required by the terms 17
318		-	provided for members of the Board on October 1, 2003. 18
	553	+	(h) (1) Each telephone company and each 9–1–1 service carrier shall: 19
319	554
320		-	(3) At the ~~end of a term,~~ ~~a member continues to serve until a successor is 19~~
321		-	~~appointed and qualifies.~~ 20
	555	+	(i) act as a collection agent for the 9–1–1 Trust Fund with respect 20
	556	+	to the county 9–1–1 fee imposed by each county; 21
322	557
323		-	(4) ~~(I) If~~ a ~~vacancy occurs after a term has begun, the Governor shall 21~~
324		-	~~appoint a successor to represent the organization or group in which the vacancy occurs. 22~~
	558	+	(ii) collect the money from the county 9–1–1 fee on a county basis; 22
	559	+	and 23
325	560
326		-	(II) THE BOARD, IN CONSULTATION WITH THE MARYLAND 23
327		-	DEPARTMENT OF EMERGENCY MANAGEMENT , SHALL DEVELOP AND ES TABLISH 24
328		-	PROCEDURES FOR : 25
	561	+	(iii) remit all money collected to the Comptroller on a monthly basis. 24
329	562
330		-	1~~. FILLING A VACANCY AS SOON AS PRACTICABLE AFTER 26~~
331		-	THE ~~VACANCY OCCURS ; AND 27~~
	563	+	(2) The Comptroller shall deposit the money remitted in the 9–1–1 Trust 25
	564	+	Fund account maintained for the county that imposed the county 9–1–1 fee. 26
332	565
333		-	2. ENSURING CANDIDATES FOR FILLING A VACANC Y 28
334		-	HAVE APPROPRIATE EXP ERTISE AND A COMMITM ENT TO IMPROVING 9–1–1 29
335		-	SERVICES IN THE STATE. 30
336		-	8 HOUSE BILL 1105
	566	+	SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect 27
	567	+	October 1, 2022. 28
337	568
338		-
339		-	(5) A member who is appointed after a term has begun serves only for the 1
340		-	rest of the term and until a successor is appointed and qualifies. 2
341		-
342		-	[(d) The Governor shall appoint a chairperson from among the Board members.] 3
343		-
344		-	(D) FROM AMONG ITS MEMBER S, THE BOARD SHALL ELECT A CHAIR AND 4
345		-	VICE CHAIR. 5
346		-
347		-	1–306. 6
348		-
349		-	(b) The Board’s responsibilities include: 7
350		-
351		-	(15) establishing training standards for public safety answering point 8
352		-	personnel based on national best practices, including training concerning: 9
353		-
354		-	(I) Next Generation 9–1–1 topics; [and] 10
355		-
356		-	(II) individual psychological well–being and resilience; AND 11
357		-
358		-	(III) SUBJECT TO SUBSECTIO N (E)(2) OF THIS SECTION, IMPLICIT 12
359		-	BIAS TRAINING; 13
360		-
361		-	(e) (1) (I) The standards established by the Board under subsection (b)(15) 14
362		-	of this section shall include onboarding standards for newly hired 9–1–1 specialists and 15
363		-	minimum continuing education standards for 9–1–1 specialists. 16
364		-
365		-	(II) THE BOARD SHALL DEVELOP C RITERIA AND APPROVE THE 17
366		-	INITIAL AND ONGOING TRAINING CURRICULUM FOR THE TRAINING REQ UIRED 18
367		-	UNDER SUBSECTION (B)(15) OF THIS SECTION. 19
368		-
369		-	(2) PUBLIC SAFETY ANSWERI NG POINT PERSONNEL S HALL BE 20
370		-	PROVIDED THE IMPLICI T BIAS TRAINING REQU IRED UNDER SUBSECTIO N (B)(15)(III) 21
371		-	OF THIS SECTION: 22
372		-
373		-	(I) ON OR BEFORE OCTOBER 1, 2024, FOR PERSONNEL HIRED 23
374		-	BY THE PUBLIC SAFETY ANS WERING POINT ON OR B EFORE OCTOBER 1, 2022; 24
375		-
376		-	(II) AT THE TIME OF HIRE FOR PERSONNEL HIRED BY THE 25
377		-	PUBLIC SAFETY ANSWER ING POINT AFTER OCTOBER 1, 2022; AND 26
378		-
379		-	(III) ON A RECURRING BASIS WITH UPDATES AS DETE RMINED BY 27
380		-	THE BOARD, BUT AT LEAST ONCE EVERY 4 YEARS. 28
381		-
382		-	(3) (i) At least once each year, the Board shall provide for an audit of 29
383		-	each public safety answering point in order to ensure that 9–1–1 specialists and other 30 HOUSE BILL 1105 9
384		-
385		-
386		-	personnel employed by the public safety answering point have satisfied the training 1
387		-	requirements established in accordance with subsection (b)(15) of this section. 2
388		-
389		-	(ii) The audit described under subparagraph (i) of this paragraph 3
390		-	may be conducted concurrently with an inspection of the public safety answering point in 4
391		-	accordance with subsection (b)(10) of this section. 5
392		-
393		-	(III) 1. IF THE BOARD DETERMINES THAT THE PERSONNEL 6
394		-	EMPLOYED BY A PUBLIC SAFETY ANSWERING POI NT HAVE NOT SATISFIE D THE 7
395		-	TRAINING REQUIREMENT S ESTABLISHED IN ACC ORDANCE WITH SUBSECT ION 8
396		-	(B)(15) OF THIS SECTION , THE BOARD AND PUBLIC SAFE TY ANSWERING POINT 9
397		-	SHALL JOINTLY DEVELOP A REMEDIATIO N PLAN AND IMPLEMENT ATION TIMELINE . 10
398		-
399		-	2. THE BOARD MAY IMPOSE SANC TIONS ON A PUBLIC 11
400		-	SAFETY ANSWERING POI NT IF THE PUBLIC SAF ETY ANSWERING POINT FAILS TO 12
401		-	COMPLY WITH A REMEDI ATION PLAN OR IMPLEM ENTATION TIMELINE DE VELOPED 13
402		-	UNDER THIS SUBPARAGRAPH . 14
403		-
404		-	1–307. 15
405		-
406		-	(a) The Board shall submit an annual report to the Governor, the Secretary, and, 16
407		-	subject to § 2–1257 of the State Government Article, the Legislative Policy Committee, THE 17
408		-	SENATE EDUCATION, HEALTH, AND ENVIRONMENTAL AFFAIRS COMMITTEE, AND 18
409		-	THE HOUSE HEALTH AND GOVERNMENT OPERATIONS COMMITTEE. 19
410		-
411		-	(b) The report SUBMITTED UNDER SUBS ECTION (A) OF THIS SECTION shall 20
412		-	provide the following information: 21
413		-
414		-	(1) for each county: 22
415		-
416		-	[(1)] (I) the type of 9–1–1 system currently operating in the county; 23
417		-
418		-	[(2)] (II) the total State 9–1–1 fee and county 9–1–1 fee charged; 24
419		-
420		-	[(3)] (III) the funding formula in effect; 25
421		-
422		-	[(4)] (IV) any statutory or regulatory violation by the county and the 26
423		-	response of the Board; AND 27
424		-
425		-	[(5)] (V) any efforts to establish an enhanced 9–1–1 system in the county; 28
426		-	[and] 29
427		-
428		-	[(6)] (2) any suggested changes to this subtitle; AND 30
429		-
430		-	(3) FOR THE ANNUAL REPOR TS SUBMITTED IN 2022 THROUGH 2027: 31 10 HOUSE BILL 1105
431		-
432		-
433		-
434		-	(I) AN UPDATE ON THE PRO GRESS OF EACH COUNTY IN 1
435		-	TRANSITIONING TO NEXT GENERATION 9–1–1 TECHNOLOGY , INCLUDING 2
436		-	COMPLIANCE WITH CYBE RSECURITY STANDARDS AND MEETING GOALS OF 3
437		-	INTEROPERABILITY AND GEOGRAPHIC INFORMATI ON SYSTEM MAPPING 4
438		-	INTEGRATION ; 5
439		-
440		-	(II) THE FOLLOWING PERSON NEL INFORMATION FOR EACH 6
441		-	COUNTY PUBLIC SAFETY ANSWERING POINT : 7
442		-
443		-	1. STAFFING AND VACANCY LEVELS; 8
444		-
445		-	2. A SUMMARY OF THE COU NTY’S EFFORTS TO FIND , 9
446		-	HIRE, AND RETAIN QUALIFIED PERSONNEL; 10
447		-
448		-	3. AN UPDATE ON TRAININ G OF PUBLIC SAFETY 11
449		-	ANSWERING POINT PERS ONNEL UNDER § 1–306 OF THIS SUBTITLE; AND 12
450		-
451		-	4. INCIDENCE OF WORKERS ’ COMPENSATION CLAIMS BY 13
452		-	PUBLIC SAFETY ANSWER ING POINT PERSONNEL ; 14
453		-
454		-	(III) AN UPDATE ON AUDITS CONDUCTED BY THE COMPTROLLER 15
455		-	OF FEE COLLECTION AN D REMITTANCES , INCLUDING WHETHER FE ES COLLECTED 16
456		-	ARE SUFFICIENT TO CO VER EACH COUNTY ’S OPERATIONAL COSTS FO R THE 9–1–1 17
457		-	SYSTEM AND ANY MEASU RES RECOMMENDED OR I MPLEMENTED TO ADDRES S COST 18
458		-	SHORTAGES; 19
459		-
460		-	(IV) ANNUAL INCIDENTS OF UNNECESSARY REQUESTS FOR 20
461		-	EMERGENCY SERVICES M ADE TO 9–1–1 FOR THE PURPOSE OF D ISPATCHING AN 21
462		-	UNNEEDED EMERGENCY R ESPONSE AND ANY RESULTI NG BODILY HARM OR DE ATH; 22
463		-
464		-	(V) INCIDENCE AND INTERV AL DATA RELATING TO 9–1–1 23
465		-	OUTAGES OR THE ABSEN CE OF 9–1–1 SPECIALISTS TO RECEI VE REQUESTS FOR 24
466		-	EMERGENCY SERVICES ; AND 25
467		-
468		-	(VI) AN UPDATE ON INTEGRA TION OF THE 9–1–1 SYSTEM WITH 26
469		-	9–8–8 AND 2–1–1 AND THE IMPACT ON 9–1–1 OPERATIONS AND CAPAC ITY. 27
470		-
471		-	(C) THE DEPARTMENT SHALL SUMM ARIZE AND ANALYZE TH E 28
472		-	INFORMATION PROVIDED UNDER SUBSECTION (B)(3) OF THIS SECTION AND , 29
473		-	SUBJECT TO § 2–1257 OF THE STATE GOVERNMENT ARTICLE, SUBMIT TO THE 30
474		-	SENATE EDUCATION, HEALTH, AND ENVIRONMENTAL AFFAIRS COMMITTEE AND 31
475		-	THE HOUSE HEALTH AND GOVERNMENT OPERATIONS COMMITTEE: 32 HOUSE BILL 1105 11
476		-
477		-
478		-
479		-	(1) THE SUMMARY AND ANAL YSIS; 1
480		-
481		-	(2) ANY ASSOCIATED RECOM MENDATIONS TO ADDRES S ISSUES 2
482		-	RAISED BY THE ANALYS IS; AND 3
483		-
484		-	(3) A DESCRIPTION OF A NY MEASURES IMPLEMEN TED BY THE 4
485		-	DEPARTMENT TO ADDRESS ISSUES RAISED BY THE ANALYSIS. 5
486		-
487		-	1–309.1. 6
488		-
489		-	(a) In consultation with the Maryland Cybersecurity Council established under § 7
490		-	9–2901 of the State Government Article, the Board shall establish cybersecurity standards 8
491		-	for public safety answering points based on national industry and 9–1–1 system trade 9
492		-	association best practices, including standards concerning response protocols in the event 10
493		-	of a cybersecurity attack on a public safety answering point. 11
494		-
495		-	(b) At least once each year on a date determined by the Board and in advance of 12
496		-	submitting a request for or receiving any money from the 9–1–1 Trust Fund, the director 13
497		-	of each public safety answering point shall examine the cybersecurity of the public safety 14
498		-	answering point to determine whether the cybersecurity defenses employed by the public 15
499		-	safety answering point satisfy the standards established by the Board under subsection (a) 16
500		-	of this section and submit to the Board a report detailing the results of that exercise. 17
501		-
502		-	(c) (1) If a director of a public safety answering point fails to submit a report 18
503		-	required under subsection (b) of this section, the Board may not authorize any money from 19
504		-	the 9–1–1 Trust Fund to be paid to a county serviced by the public safety answering point 20
505		-	until that report has been submitted. 21
506		-
507		-	(2) (I) IF A PUBLIC SAFETY AN SWERING POINT FAILS TO MEET THE 22
508		-	CYBERSECURITY STANDA RDS ESTABLISHED BY T HIS SECTION DURING T HE ANNUAL 23
509		-	EXAMINATION REQUIRED UNDER SUBSECTION (B) OF THIS SECTION , THE BOARD 24
510		-	SHALL WORK WITH THE PUBLIC SAFETY ANSWER ING POINT TO DEVELOP AN 25
511		-	AGGRESSIVE, CONSENSUS REMEDIATIO N PLAN AND IMPLEMENT ATION TIMELINE . 26
512		-
513		-	(II) IF A PUBLIC SAFETY AN SWERING POINT FAILS TO COMPLY 27
514		-	WITH A REMEDIATION P LAN DEVELOPED UNDER THIS PARAGRAPH , THE BOARD MAY 28
515		-	REFUSE TO AUTHORIZE MONEY FROM THE 9–1–1 TRUST FUND TO BE PAID TO A 29
516		-	COUNTY SERVICED BY T HE PUBLIC SAFETY ANS WERING POINT FOR ANY NEW, 30
517		-	NONCYBERSECURITY PUR POSE. 31
518		-
519		-	1–310. 32
520		-
521		-	(f) (1) The Comptroller, in consultation with the Board, shall adopt 33
522		-	procedures for auditing surcharge collection and remittance by telephone companies and 34 12 HOUSE BILL 1105
523		-
524		-
525		-	CMRS providers of 9–1–1 fees collected under this section and under § 1–311 of this 1
526		-	subtitle. 2
527		-
528		-	(2) The procedures adopted under paragraph (1) of this subsection shall be 3
529		-	consistent with the audit and appeal procedures established for the sales and use tax under 4
530		-	Titles 11 and 13 of the Tax – General Article. 5
531		-
532		-	(3) The Comptroller may issue an administrative subpoena to compel 6
533		-	compliance with an audit conducted under this subsection. 7
534		-
535		-	(4) The Comptroller shall develop and distribute informational materials 8
536		-	to telephone companies and CMRS providers regarding: 9
537		-
538		-	(i) proper collection and remittance of 9–1–1 fees; and 10
539		-
540		-	(ii) the audit procedures adopted under paragraph (1) of this 11
541		-	subsection. 12
542		-
543		-	(5) On request of a telephone company or CMRS provider, and except as 13
544		-	otherwise required by law, the information that the telephone company or CMRS provider 14
545		-	reports to the Comptroller shall be confidential, privileged, and proprietary and may not be 15
546		-	disclosed to any person other than the telephone company or CMRS provider. 16
547		-
548		-	(6) The Comptroller is entitled to an amount equal to 0.5% of the 9–1–1 17
549		-	fees collected under this section to cover the expenses of conducting audits under this 18
550		-	subsection. 19
551		-
552		-	(7) On or before December 1 each year, the Comptroller shall submit an 20
553		-	annual report to the Board detailing the audits conducted during the immediately 21
554		-	preceding year and the outcome of each audit. 22
555		-
556		-	(8) (I) BETWEEN DECEMBER 31, 2022, AND JANUARY 1, 2025, IN 23
557		-	ADDITION TO THE ANNU AL REPORT REQUIRED B Y PARAGRAPH (7) OF THIS 24
558		-	SUBSECTION, THE COMPTROLLER SHALL : 25
559		-
560		-	1. SUBMIT TO THE BOARD QUARTERLY UPDAT ES 26
561		-	DETAILING THE AUDITS CONDUCTED IN THE IMM EDIATELY PRECEDING QUARTER; 27
562		-	AND 28
563		-
564		-	2. IMMEDIATELY NOTIFY T HE BOARD OF ANY 29
565		-	DEFICIENCIES DETECTE D BY AN AUDIT. 30
566		-
567		-	(II) BEGINNING JANUARY 1, 2025, ON REQUEST OF THE BOARD, 31
568		-	THE COMPTROLLER SHALL PRO VIDE QUARTERLY UPDAT ES DETAILING THE AUD ITS 32
569		-	CONDUCTED SINCE THE LAST UPDATE W AS PROVIDED. 33
570		-	HOUSE BILL 1105 13
571		-
572		-
573		-	(9) The Comptroller may adopt regulations necessary to carry out the 1
574		-	requirements of this subsection. 2
575		-
576		-	1–311. 3
577		-
578		-	(a) This section does not apply to prepaid wireless telecommunications service. 4
579		-
580		-	(b) In addition to the State 9–1–1 fee, the governing body of each county, by 5
581		-	ordinance or resolution enacted or adopted after a public hearing, may impose a county 6
582		-	9–1–1 fee to be added to all current bills rendered for switched local exchange access service 7
583		-	or CMRS or other 9–1–1–accessible service in the county. 8
584		-
585		-	(c) (1) Except as provided in paragraph (2) of this subsection and subject to 9
586		-	paragraphs (3) through (6) of this subsection, the county 9–1–1 fee imposed by a county 10
587		-	may not exceed 75 cents per month for each switched local exchange access service, CMRS, 11
588		-	or other 9–1–1–accessible service provided. 12
589		-
590		-	(2) If revenues attributable to the county 9–1–1 fee for a fiscal year do not 13
591		-	provide the revenues necessary to cover a county’s operational costs for the 9–1–1 system 14
592		-	for that fiscal year, the county may, for the following fiscal year, impose a county 9–1–1 fee 15
593		-	[not exceeding $1.50 per month] SUFFICIENT TO COVER THE COUNTY ’S PROJECTED 16
594		-	OPERATIONAL COSTS FO R THE 9–1–1 SYSTEM FOR THE FISCA L YEAR for each switched 17
595		-	local exchange access service, CMRS, or other 9–1–1–accessible service provided. 18
596		-
597		-	(3) Except as provided in paragraphs (4) through (6) of this subsection, if a 19
598		-	service provider provisions to the same individual or person the voice channel capacity to 20
599		-	make more than one simultaneous outbound call from a 9–1–1–accessible service, each 21
600		-	separate outbound call voice channel capacity, regardless of the technology, shall constitute 22
601		-	a separate 9–1–1–accessible service for purposes of calculating the county 9–1–1 fees due 23
602		-	under paragraphs (1) and (2) of this subsection. 24
603		-
604		-	(4) CMRS provided to multiple devices that share a mobile telephone 25
605		-	number shall be treated as a single 9–1–1–accessible service for purposes of calculating the 26
606		-	county 9–1–1 fees due under paragraphs (1) and (2) of this subsection. 27
607		-
608		-	(5) A broadband connection not used for telephone service may not 28
609		-	constitute a separate voice channel capacity for purposes of calculating the county 9–1–1 29
610		-	fees due under paragraphs (1) and (2) of this subsection. 30
611		-
612		-	(6) (i) For a telephone service that provides, to multiple locations, 31
613		-	shared simultaneous outbound voice channel capacity configured to provide local dial in 32
614		-	different states or counties, the voice channel capacity to which the 9–1–1 fee due under 33
615		-	paragraphs (1) and (2) of this subsection applies is only the portion of the shared voice 34
616		-	channel capacity in the county identified by the service supplier’s books and records. 35
617		-	14 HOUSE BILL 1105
618		-
619		-
620		-	(ii) In determining the portion of shared capacity in the county, a 1
621		-	service supplier may rely on, among other factors, a customer’s certification of the 2
622		-	customer’s allocation of capacity in the county, which may be based on: 3
623		-
624		-	1. each end user location; 4
625		-
626		-	2. the total number of end users; and 5
627		-
628		-	3. the number of end users at each end user location. 6
629		-
630		-	(7) The amount of the county 9–1–1 fees may not exceed a level necessary 7
631		-	to cover the total eligible maintenance and operation costs of the county. 8
632		-
633		-	(d) The county 9–1–1 fee continues in effect until repealed or modified by a 9
634		-	subsequent county ordinance or resolution. 10
635		-
636		-	(e) After imposing, repealing, or modifying a county 9–1–1 fee, the county shall 11
637		-	certify the amount of the county 9–1–1 fee to: 12
638		-
639		-	(1) the Public Service Commission; 13
640		-
641		-	(2) THE BOARD; AND 14
642		-
643		-	(3) NOT LATER THAN 60 DAYS BEFORE THE IMPL EMENTATION OF THE 15
644		-	CHANGE, THE COMPTROLLER . 16
645		-
646		-	(f) The Public Service Commission shall direct each telephone company that 17
647		-	provides service in a county that imposed a county 9–1–1 fee to add, within 60 days, the 18
648		-	full amount of the county 9–1–1 fee to all current bills rendered for switched local exchange 19
649		-	access service in the county. 20
650		-
651		-	(g) Within 60 days after a county enacts or adopts an ordinance or resolution that 21
652		-	imposes, repeals, or modifies a county 9–1–1 fee, each 9–1–1 service carrier that provides 22
653		-	service in the county shall add the full amount of the county 9–1–1 fee to all current bills 23
654		-	rendered for CMRS or other 9–1–1–accessible service in the county. 24
655		-
656		-	(h) (1) Each telephone company and each 9–1–1 service carrier shall: 25
657		-
658		-	(i) act as a collection agent for the 9–1–1 Trust Fund with respect 26
659		-	to the county 9–1–1 fee imposed by each county; 27
660		-
661		-	(ii) collect the money from the county 9–1–1 fee on a county basis; 28
662		-	and 29
663		-
664		-	(iii) remit all money collected to the Comptroller on a monthly basis. 30
665		-	HOUSE BILL 1105 15
666		-
667		-
668		-	(2) The Comptroller shall deposit the money remitted in the 9–1–1 Trust 1
669		-	Fund account maintained for the county that imposed the county 9–1–1 fee. 2
670		-
671		-	SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall take effect 3
672		-	October 1, 2022. 4
673		-
674		-
675		-
676		-
677		-	Approved:
678		-	________________________________________________________________________________
679		-	Governor.
680		-	________________________________________________________________________________
681		-	Speaker of the House of Delegates.
682		-	________________________________________________________________________________
683		-	President of the Senate.