Old | New | Differences | |
---|---|---|---|
1 | - | WES MOORE, Governor Ch. 258 | |
2 | 1 | ||
3 | - | – 1 – | |
4 | - | Chapter 258 | |
5 | - | (House Bill 68) | |
6 | 2 | ||
7 | - | AN ACT concerning | |
3 | + | EXPLANATION: CAPITALS INDICATE MAT TER ADDED TO EXISTIN G LAW. | |
4 | + | [Brackets] indicate matter deleted from existing law. | |
5 | + | Underlining indicates amendments to bill. | |
6 | + | Strike out indicates matter stricken from the bill by amendment or deleted from the law by | |
7 | + | amendment. | |
8 | + | Italics indicate opposite chamber/conference committee amendments. | |
9 | + | *hb0068* | |
8 | 10 | ||
9 | - | Continuing Care Retirement Communities – Governing Bodies Transparency, | |
10 | - | Grievances, and Entrance Fees Unit Reoccupancy | |
11 | + | HOUSE BILL 68 | |
12 | + | O2, J3 (4lr1289) | |
13 | + | ENROLLED BILL | |
14 | + | — Health and Government Operations/Finance — | |
15 | + | Introduced by Delegate Stein Delegates Stein, Hill, Feldmark, Alston, Bagnall, | |
16 | + | Bhandari, Chisholm, Cullison, Guzzone, Hutchinson, S. Johnson, Kaiser, | |
17 | + | Kerr, Kipke, R. Lewis, Lopez, Martinez, M. Morgan, Pena–Melnyk, Reilly, | |
18 | + | Rosenberg, Szeliga, Taveras, White Holland, and Woods | |
11 | 19 | ||
12 | - | FOR the purpose of altering the membership of governing bodies of continuing care | |
13 | - | retirement communities by increasing the number of subscribers under certain | |
14 | - | circumstances requiring a provider to post the provider’s most recent disclosure | |
15 | - | statement on the provider’s website; altering the number of times select committees | |
16 | - | of certain providers are required to meet with hold a meeting open to all of the | |
17 | - | provider’s subscribers each year; requiring an authorized officer of a provider to | |
18 | - | provide a summary of certain grievance information at certain meetings; authorizing | |
19 | - | a subscriber member of a governing body to report on certain nonconfidential | |
20 | - | information; requiring the Department of Aging to collect certain information about | |
21 | - | certain internal grievances; altering the processes for the termination of a continuing | |
22 | - | care agreement under certain circumstances; altering the process for refunding | |
23 | - | certain entrance fees under certain circumstances; requiring a provider to submit | |
24 | - | certain reports to a subscriber or a subscriber’s beneficiary if the subscriber’s unit | |
25 | - | has not been reoccupied within certain periods of time; and generally relating to | |
26 | - | continuing care retirement communities. | |
20 | + | Read and Examined by Proofreaders: | |
27 | 21 | ||
28 | - | BY repealing and reenacting, without amendments, | |
29 | - | Article – Human Services | |
30 | - | Section 10–101(a), (e), and (h) | |
31 | - | Annotated Code of Maryland | |
32 | - | (2019 Replacement Volume and 2023 Supplement) | |
22 | + | _______________________________________________ | |
23 | + | Proofreader. | |
24 | + | _______________________________________________ | |
25 | + | Proofreader. | |
33 | 26 | ||
34 | - | BY adding to | |
35 | - | Article – Human Services | |
36 | - | Section 10–401(v) | |
37 | - | Annotated Code of Maryland | |
38 | - | (2019 Replacement Volume and 2023 Supplement) | |
27 | + | Sealed with the Great Seal and presented to the Governor, for his approval this | |
39 | 28 | ||
40 | - | BY repealing and reenacting, with amendments, | |
41 | - | Article – Human Services | |
42 | - | Section 10–401(v) and (w), 10–408(b)(3), 10–424, 10–426, 10–427, 10–428, and | |
43 | - | 10–449 | |
44 | - | Annotated Code of Maryland | |
45 | - | (2019 Replacement Volume and 2023 Supplement) | |
29 | + | _______ day of _______________ at ________________________ o’c lock, ________M. | |
46 | 30 | ||
47 | - | SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, | |
48 | - | That the Laws of Maryland read as follows: | |
49 | - | Ch. 258 2024 LAWS OF MARYLAND | |
31 | + | ______________________________________________ | |
32 | + | Speaker. | |
50 | 33 | ||
51 | - | – 2 – | |
52 | - | Article – Human Services | |
34 | + | CHAPTER ______ | |
53 | 35 | ||
54 | - | ||
36 | + | AN ACT concerning 1 | |
55 | 37 | ||
56 | - | (a) In this title the following words have the meanings indicated. | |
38 | + | Continuing Care Retirement Communities – Governing Bodies Transparency, 2 | |
39 | + | Grievances, and Entrance Fees Unit Reoccupancy 3 | |
57 | 40 | ||
58 | - | (e) “Department” means the Department of Aging. | |
41 | + | FOR the purpose of altering the membership of governing bodies of continuing care 4 | |
42 | + | retirement communities by increasing the number of subscribers under certain 5 | |
43 | + | circumstances requiring a provider to post the provider’s most recent disclosure 6 | |
44 | + | statement on the provider’s website; altering the number of times select committees 7 | |
45 | + | of certain providers are required to meet with hold a meeting open to all of the 8 | |
46 | + | provider’s subscribers each year; requiring an authorized officer of a provider to 9 | |
47 | + | provide a summary of certain grievance information at certain meetings; authorizing 10 | |
48 | + | a subscriber member of a governing body to report on certain nonconfidential 11 | |
49 | + | information; requiring the Department of Aging to collect certain information about 12 2 HOUSE BILL 68 | |
59 | 50 | ||
60 | - | (h) “Secretary” means the Secretary of Aging. | |
61 | 51 | ||
62 | - | 10–401. | |
52 | + | certain internal grievances; altering the processes for the termination of a continuing 1 | |
53 | + | care agreement under certain circumstances; altering the process for refunding 2 | |
54 | + | certain entrance fees under certain circumstances; requiring a provider to submit 3 | |
55 | + | certain reports to a subscriber or a subscriber’s beneficiary if the subscriber’s unit 4 | |
56 | + | has not been reoccupied within certain periods of time; and generally relating to 5 | |
57 | + | continuing care retirement communities. 6 | |
63 | 58 | ||
64 | - | (V) “RESIDENT ASSOCIATION ” INCLUDES A RESIDENT ASSOCIATION OR AN | |
65 | - | EQUIVALENT BODY . | |
59 | + | BY repealing and reenacting, without amendments, 7 | |
60 | + | Article – Human Services 8 | |
61 | + | Section 10–101(a), (e), and (h) 9 | |
62 | + | Annotated Code of Maryland 10 | |
63 | + | (2019 Replacement Volume and 2023 Supplement) 11 | |
66 | 64 | ||
67 | - | [(v)] (W) “Subscriber” means an individual for whom a continuing care | |
68 | - | agreement is purchased. | |
65 | + | BY adding to 12 | |
66 | + | Article – Human Services 13 | |
67 | + | Section 10–401(v) 14 | |
68 | + | Annotated Code of Maryland 15 | |
69 | + | (2019 Replacement Volume and 2023 Supplement) 16 | |
69 | 70 | ||
70 | - | [(w)] (X) (1) “Surcharge” means a separate and additional charge that: | |
71 | + | BY repealing and reenacting, with amendments, 17 | |
72 | + | Article – Human Services 18 | |
73 | + | Section 10–401(v) and (w), 10–408(b)(3), 10–424, 10–426, 10–427, 10–428, and 19 | |
74 | + | 10–449 20 | |
75 | + | Annotated Code of Maryland 21 | |
76 | + | (2019 Replacement Volume and 2023 Supplement) 22 | |
71 | 77 | ||
72 | - | (i) is imposed simultaneously with the entrance fee; and | |
78 | + | SECTION 1. BE IT ENACTED BY THE GENERAL ASSEMBLY OF MARYLAND, 23 | |
79 | + | That the Laws of Maryland read as follows: 24 | |
73 | 80 | ||
74 | - | (ii) may be required of some, but not all, subscribers because of a | |
75 | - | condition or circumstance that applies only to those subscribers. | |
81 | + | Article – Human Services 25 | |
76 | 82 | ||
77 | - | ||
83 | + | 10–101. 26 | |
78 | 84 | ||
79 | - | ||
85 | + | (a) In this title the following words have the meanings indicated. 27 | |
80 | 86 | ||
81 | - | (b) (3) A capital improvement or replacement that does not meet the standard | |
82 | - | of [§ 10–401(w)] § 10–401(X) of this subtitle is not subject to review by the Department | |
83 | - | under §§ 10–409 through 10–415 of this subtitle. | |
87 | + | (e) “Department” means the Department of Aging. 28 | |
84 | 88 | ||
85 | - | ||
89 | + | (h) “Secretary” means the Secretary of Aging. 29 | |
86 | 90 | ||
87 | - | (a) (1) A provider shall give without cost a disclosure statement for each | |
88 | - | facility for which the provider holds a preliminary, initial, or renewal certificate of | |
89 | - | registration: | |
91 | + | 10–401. 30 | |
90 | 92 | ||
91 | - | ( | |
92 | - | ||
93 | + | (V) “RESIDENT ASSOCIATION ” INCLUDES A RESIDENT ASSOCIATION OR AN 31 | |
94 | + | EQUIVALENT BODY . 32 | |
93 | 95 | ||
94 | - | ( | |
95 | - | | |
96 | + | [(v)] (W) “Subscriber” means an individual for whom a continuing care 33 | |
97 | + | agreement is purchased. 34 HOUSE BILL 68 3 | |
96 | 98 | ||
97 | - | – 3 – | |
98 | - | (2) A provider shall submit its initial disclosure statement to the | |
99 | - | Department for review at least 45 days before giving the statement to any prospective | |
100 | - | subscriber. | |
101 | 99 | ||
102 | - | (b) (1) A provider shall revise the disclosure statement annually and file it | |
103 | - | with the Department within 120 days after the end of the provider’s fiscal year. | |
104 | 100 | ||
105 | - | (2) The Department shall review the disclosure statement solely to ensure | |
106 | - | compliance with § 10–425 of this subtitle. | |
101 | + | [(w)] (X) (1) “Surcharge” means a separate and additional charge that: 1 | |
107 | 102 | ||
108 | - | (c) (1) An amended disclosure statement is subject to each requirement of this | |
109 | - | subtitle. | |
103 | + | (i) is imposed simultaneously with the entrance fee; and 2 | |
110 | 104 | ||
111 | - | ( | |
112 | - | ||
105 | + | (ii) may be required of some, but not all, subscribers because of a 3 | |
106 | + | condition or circumstance that applies only to those subscribers. 4 | |
113 | 107 | ||
114 | - | (D) A PROVIDER SHALL POST THE MOST RECENT DISC LOSURE STATEMENT | |
115 | - | ON THE PROVIDER ’S WEBSITE. | |
108 | + | (2) “Surcharge” does not include a second person entrance fee. 5 | |
116 | 109 | ||
117 | - | 10– | |
110 | + | 10–408. 6 | |
118 | 111 | ||
119 | - | (a) At least [once a year] QUARTERLY , each provider shall hold a meeting open | |
120 | - | to all of the provider’s subscribers. | |
112 | + | (b) (3) A capital improvement or replacement that does not meet the standard 7 | |
113 | + | of [§ 10–401(w)] § 10–401(X) of this subtitle is not subject to review by the Department 8 | |
114 | + | under §§ 10–409 through 10–415 of this subtitle. 9 | |
121 | 115 | ||
122 | - | ||
116 | + | 10–424. 10 | |
123 | 117 | ||
124 | - | (1) summarize the provider’s operations, significant changes from the | |
125 | - | previous year, and goals and objectives for the next year; and | |
118 | + | (a) (1) A provider shall give without cost a disclosure statement for each 11 | |
119 | + | facility for which the provider holds a preliminary, initial, or renewal certificate of 12 | |
120 | + | registration: 13 | |
126 | 121 | ||
127 | - | (2) answer subscribers’ questions. | |
122 | + | (i) to a prospective subscriber before the earlier of payment of any 14 | |
123 | + | part of the entrance fee or execution of a continuing care agreement; and 15 | |
128 | 124 | ||
129 | - | (C) AT THE LAST QUARTERLY MEETING OF THE YEAR , AN AUTHORIZED | |
130 | - | OFFICER OF THE PROVI DER SHALL PROVIDE AN AGGREGATED , DEIDENTIFIED | |
131 | - | SUMMARY OF INTERNAL GRIEVANCES SUBMITTED UNDER § 10–428 OF THIS | |
132 | - | SUBTITLE. | |
125 | + | (ii) annually to any subscriber who requests a disclosure statement. 16 | |
133 | 126 | ||
134 | - | 10–427. | |
127 | + | (2) A provider shall submit its initial disclosure statement to the 17 | |
128 | + | Department for review at least 45 days before giving the statement to any prospective 18 | |
129 | + | subscriber. 19 | |
135 | 130 | ||
136 | - | ( | |
137 | - | ||
131 | + | (b) (1) A provider shall revise the disclosure statement annually and file it 20 | |
132 | + | with the Department within 120 days after the end of the provider’s fiscal year. 21 | |
138 | 133 | ||
139 | - | (2) If the provider owns or operates [more than three] MULTIPLE facilities | |
140 | - | in the State, the governing body shall include at least one of the provider’s subscribers [for | |
141 | - | every three facilities] FROM EACH FACILITY in the State. | |
142 | - | Ch. 258 2024 LAWS OF MARYLAND | |
134 | + | (2) The Department shall review the disclosure statement solely to ensure 22 | |
135 | + | compliance with § 10–425 of this subtitle. 23 | |
143 | 136 | ||
144 | - | – 4 – | |
145 | - | (3) [Subject to paragraph (4) of this subsection, a] A member of the | |
146 | - | governing body who is selected to meet the requirements of this subsection shall be a | |
147 | - | subscriber at a facility in the State and be [selected according to the same general written | |
148 | - | standards and criteria used to select other members of the governing body] ELECTED BY | |
149 | - | THE RESIDEN T ASSOCIATION OF THE FACILITY. | |
137 | + | (c) (1) An amended disclosure statement is subject to each requirement of this 24 | |
138 | + | subtitle. 25 | |
150 | 139 | ||
151 | - | ( | |
152 | - | ||
140 | + | (2) A provider shall file an amended disclosure statement with the 26 | |
141 | + | Department when it is delivered to a subscriber or prospective subscriber. 27 | |
153 | 142 | ||
154 | - | ( | |
155 | - | ||
156 | - | ||
143 | + | (D) A PROVIDER SHALL POST THE MOST RECENT DISC LOSURE STATEMENT 28 | |
144 | + | ON THE PROVIDER ’S WEBSITE. 29 | |
145 | + | 4 HOUSE BILL 68 | |
157 | 146 | ||
158 | - | (II) THE GOVERNING BODY IN ITS SOLE BUT REAS ONABLE | |
159 | - | DISCRETION SHALL DETERMINE WHET HER A MATTER IS CONF IDENTIAL. | |
160 | 147 | ||
161 | - | (5) THE GOVERNING BODY OF EACH OF THE PROVI DER’S FACILITIES | |
162 | - | SHALL DIRECT AN OFFI CER OF THE PROVIDER TO MEET AT LEAST QUA RTERLY TO | |
163 | - | REVIEW AND DISCUSS T HE CURRENT FINANCIAL STATEMENTS OF THE PR OVIDER | |
164 | - | WITH THE RESIDENT AS SOCIATION OR A COMMI TTEE DESIGNATED BY T HE RESIDENT | |
165 | - | ASSOCIATION. | |
148 | + | 10–426. 1 | |
166 | 149 | ||
167 | - | (6) The Secretary may waive the requirements of this subsection for a | |
168 | - | provider in the process of decertifying as a provider, if the Secretary determines that there | |
169 | - | are no subscribers willing and able to serve on the governing body. | |
150 | + | (a) At least [once a year] QUARTERLY , each provider shall hold a meeting open 2 | |
151 | + | to all of the provider’s subscribers. 3 | |
170 | 152 | ||
171 | - | (b) (1) If a provider does not have a governing body, the provider shall appoint | |
172 | - | a select committee of its officers or partners to meet at least [twice a year] QUARTERLY | |
173 | - | with the resident association at each of its facilities to address concerns of the subscribers | |
174 | - | and to ensure that the opinions of subscribers are relayed to all officers or partners of the | |
175 | - | provider. | |
153 | + | (b) At the [meeting] MEETINGS, an authorized officer of the provider shall: 4 | |
176 | 154 | ||
177 | - | (2) If a facility does not have a resident association, the committee shall | |
178 | - | meet with a reasonable number of representatives, not required to exceed fifteen, that the | |
179 | - | subscribers elect. | |
155 | + | (1) summarize the provider’s operations, significant changes from the 5 | |
156 | + | previous year, and goals and objectives for the next year; and 6 | |
180 | 157 | ||
181 | - | (c) As determined by the provider’s governing body, the provider shall make | |
182 | - | available to subscribers either the nonconfidential portions of the minutes of each meeting | |
183 | - | of the governing body or a summary of the nonconfidential portions of the minutes, within | |
184 | - | 1 month of approval of the minutes. | |
158 | + | (2) answer subscribers’ questions. 7 | |
185 | 159 | ||
186 | - | 10–428. | |
160 | + | (C) AT THE LAST QUARTERLY MEETING OF THE YEAR , AN AUTHORIZED 8 | |
161 | + | OFFICER OF THE PROVI DER SHALL PROVIDE AN AGGREGATED , DEIDENTIFIED 9 | |
162 | + | SUMMARY OF INTERNAL GRIEVANCES SUBMITTED UNDER § 10–428 OF THIS 10 | |
163 | + | SUBTITLE. 11 | |
187 | 164 | ||
188 | - | (a) A provider shall establish an internal grievance procedure to address a | |
189 | - | subscriber’s grievance. WES MOORE, Governor Ch. 258 | |
165 | + | 10–427. 12 | |
190 | 166 | ||
191 | - | – 5 – | |
167 | + | (a) (1) If a provider has a governing body, at least [one] TWO of the provider’s 13 | |
168 | + | subscribers shall be [a] full and regular [member] MEMBERS of the governing body. 14 | |
192 | 169 | ||
193 | - | (b) The internal grievance procedure shall at least: | |
170 | + | (2) If the provider owns or operates [more than three] MULTIPLE facilities 15 | |
171 | + | in the State, the governing body shall include at least one of the provider’s subscribers [for 16 | |
172 | + | every three facilities] FROM EACH FACILITY in the State. 17 | |
194 | 173 | ||
195 | - | (1) allow a subscriber or group of subscribers collectively to submit a | |
196 | - | written grievance to the provider; | |
174 | + | (3) [Subject to paragraph (4) of this subsection, a] A member of the 18 | |
175 | + | governing body who is selected to meet the requirements of this subsection shall be a 19 | |
176 | + | subscriber at a facility in the State and be [selected according to the same general written 20 | |
177 | + | standards and criteria used to select other members of the governing body] ELECTED BY 21 | |
178 | + | THE RESIDENT ASSOCIA TION OF THE FACILITY . 22 | |
197 | 179 | ||
198 | - | ( | |
199 | - | ||
180 | + | (4) [The governing body shall confer with the resident association at each 23 | |
181 | + | of the provider’s facilities before the subscriber officially joins the governing body]. 24 | |
200 | 182 | ||
201 | - | (3) require the provider to assign personnel to investigate the grievance; | |
183 | + | (5) (I) A SUBSCRIBER MEMBER OF A GOVERNING BODY MAY 25 | |
184 | + | REPORT ON NONCONFIDE NTIAL DELIBERATIONS , ACTIONS, AND POLICIES OF THE 26 | |
185 | + | GOVERNING BODY TO TH E RESIDENT ASSOCIATI ON. 27 | |
202 | 186 | ||
203 | - | (4) give a subscriber or group of subscribers who file a written grievance | |
204 | - | the right to meet with management of the provider within 30 days after receipt of the | |
205 | - | written grievance to present the grievance; and | |
187 | + | (II) THE GOVERNING BODY IN ITS SOLE BUT REAS ONABLE 28 | |
188 | + | DISCRETION SHALL DETERMINE WHET HER A MATTER IS CONF IDENTIAL. 29 | |
206 | 189 | ||
207 | - | (5) require the provider to respond in writing within 45 days after receipt | |
208 | - | of the written grievance regarding the investigation and resolution of the grievance. | |
190 | + | (5) THE GOVERNING BODY OF EACH OF THE PROVIDER ’S FACILITIES 30 | |
191 | + | SHALL DIRECT AN OFFI CER OF THE PROVIDER TO MEET AT LEAST QUA RTERLY TO 31 | |
192 | + | REVIEW AND DISCUSS T HE CURRENT FINANCIAL STATEMENTS OF THE PR OVIDER 32 HOUSE BILL 68 5 | |
209 | 193 | ||
210 | - | (c) (1) Within 30 days after the conclusion of an internal grievance procedure | |
211 | - | established under this section, a subscriber, group of subscribers, or provider may seek | |
212 | - | mediation through one of the Community Mediation Centers in the State or another | |
213 | - | mediation provider. | |
214 | 194 | ||
215 | - | ||
216 | - | ||
195 | + | WITH THE RESIDENT AS SOCIATION OR A COMMI TTEE DESIGNATED BY T HE RESIDENT 1 | |
196 | + | ASSOCIATION. 2 | |
217 | 197 | ||
218 | - | (D) (1) AT LEAST TWICE EACH Y EAR ON AN ANNUAL BASIS , THE | |
219 | - | DEPARTMENT SHALL COLL ECT FROM EACH PROVID ER INFORMATION ABOUT | |
220 | - | INTERNAL GRIEVANCES FILED FOR EACH OF THE PROVIDER ’S FACILITIES, | |
221 | - | INCLUDING: | |
198 | + | (6) The Secretary may waive the requirements of this subsection for a 3 | |
199 | + | provider in the process of decertifying as a provider, if the Secretary determines that there 4 | |
200 | + | are no subscribers willing and able to serve on the governing body. 5 | |
222 | 201 | ||
223 | - | (I) THE NUMBER OF INTERN AL GRIEVANCES FILED ; | |
202 | + | (b) (1) If a provider does not have a governing body, the provider shall appoint 6 | |
203 | + | a select committee of its officers or partners to meet at least [twice a year] QUARTERLY 7 | |
204 | + | with the resident association at each of its facilities to address concerns of the subscribers 8 | |
205 | + | and to ensure that the opinions of subscribers are relayed to all officers or partners of the 9 | |
206 | + | provider. 10 | |
224 | 207 | ||
225 | - | (II) THE SUBJECT MATTER OF EA CH GRIEVANCE FILED | |
226 | - | AGGREGATED , DEIDENTIFIED SUMMARY OF INTERNAL GRIEVANC ES; | |
208 | + | (2) If a facility does not have a resident association, the committee shall 11 | |
209 | + | meet with a reasonable number of representatives, not required to exceed fifteen, that the 12 | |
210 | + | subscribers elect. 13 | |
227 | 211 | ||
228 | - | (III) WHETHER A GRIEVANCE WENT TO MEDIATION AN D THE | |
229 | - | OUTCOME OF THE MEDIA TION; AND | |
212 | + | (c) As determined by the provider’s governing body, the provider shall make 14 | |
213 | + | available to subscribers either the nonconfidential portions of the minutes of each meeting 15 | |
214 | + | of the governing body or a summary of the nonconfidential portions of the minutes, within 16 | |
215 | + | 1 month of approval of the minutes. 17 | |
230 | 216 | ||
231 | - | ||
217 | + | 10–428. 18 | |
232 | 218 | ||
233 | - | (2) ON OR BEFORE DECEMBER 1 EACH YEAR, THE DEPARTMENT | |
234 | - | SHALL REPORT TO THE SENATE FINANCE COMMITTEE AND THE HOUSE HEALTH | |
235 | - | AND GOVERNMENT OPERATIONS COMMITTEE, IN ACCORDANCE WITH § 2–1257 OF Ch. 258 2024 LAWS OF MARYLAND | |
219 | + | (a) A provider shall establish an internal grievance procedure to address a 19 | |
220 | + | subscriber’s grievance. 20 | |
236 | 221 | ||
237 | - | – 6 – | |
238 | - | THE STATE GOVERNMENT ARTICLE, ON THE DATA RECEIVED FROM EACH | |
239 | - | PROVIDER UNDER PARAG RAPH (1) OF THIS SUBSECTION . | |
222 | + | (b) The internal grievance procedure shall at least: 21 | |
240 | 223 | ||
241 | - | 10–449. | |
224 | + | (1) allow a subscriber or group of subscribers collectively to submit a 22 | |
225 | + | written grievance to the provider; 23 | |
242 | 226 | ||
243 | - | ( | |
244 | - | ||
227 | + | (2) require the provider to send a written acknowledgment to the 24 | |
228 | + | subscriber or group of subscribers within 5 days after receipt of the written grievance; 25 | |
245 | 229 | ||
246 | - | [(b) If a continuing care agreement is terminated by the subscriber’s election or | |
247 | - | death within the first 90 days of occupancy, the provider shall pay any contractual entrance | |
248 | - | fee refund within 30 days after the earlier to occur of: | |
230 | + | (3) require the provider to assign personnel to investigate the grievance; 26 | |
249 | 231 | ||
250 | - | (1) the recontracting of the subscriber’s unit by: | |
232 | + | (4) give a subscriber or group of subscribers who file a written grievance 27 | |
233 | + | the right to meet with management of the provider within 30 days after receipt of the 28 | |
234 | + | written grievance to present the grievance; and 29 | |
251 | 235 | ||
252 | - | (i) another subscriber for whom an entrance fee has been paid; or | |
236 | + | (5) require the provider to respond in writing within 45 days after receipt 30 | |
237 | + | of the written grievance regarding the investigation and resolution of the grievance. 31 | |
253 | 238 | ||
254 | - | (ii) another party who is not a subscriber; or | |
239 | + | (c) (1) Within 30 days after the conclusion of an internal grievance procedure 32 | |
240 | + | established under this section, a subscriber, group of subscribers, or provider may seek 33 6 HOUSE BILL 68 | |
255 | 241 | ||
256 | - | (2) the later to occur of: | |
257 | 242 | ||
258 | - | ||
259 | - | ||
243 | + | mediation through one of the Community Mediation Centers in the State or another 1 | |
244 | + | mediation provider. 2 | |
260 | 245 | ||
261 | - | ( | |
262 | - | ||
246 | + | (2) If a provider, subscriber, or group of subscribers seeks mediation under 3 | |
247 | + | paragraph (1) of this subsection, the mediation shall be nonbinding. 4 | |
263 | 248 | ||
264 | - | (c) If a continuing care agreement is terminated by the subscriber’s election or | |
265 | - | death after the first 90 days of occupancy, the provider shall pay any contractual entrance | |
266 | - | fee refund within 60 days after the subscriber’s death or the effective date of termination, | |
267 | - | if on the date of death or at any time between the date the written termination notice is | |
268 | - | given and the effective date of termination: | |
249 | + | (D) (1) AT LEAST TWICE EACH Y EAR ON AN ANNU AL BASIS, THE 5 | |
250 | + | DEPARTMENT SHALL COLL ECT FROM EACH PROVID ER INFORMATION ABOUT 6 | |
251 | + | INTERNAL GRIEVANCES FILED FOR EACH OF TH E PROVIDER ’S FACILITIES, 7 | |
252 | + | INCLUDING: 8 | |
269 | 253 | ||
270 | - | (1) the subscriber resides in a unit at a higher level of care than the level | |
271 | - | of care in which the subscriber resided on initially entering the facility; and | |
254 | + | (I) THE NUMBER OF INTERN AL GRIEVANCES FILED ; 9 | |
272 | 255 | ||
273 | - | (2) the last unit in which the subscriber resided at the initial level of care | |
274 | - | on entering the facility has been occupied by or reserved for another subscriber who has | |
275 | - | paid an entrance fee.] | |
256 | + | (II) THE SUBJECT MATTER OF EA CH GRIEVANCE FILED 10 | |
257 | + | AGGREGATED , DEIDENTIFIED SUMMARY OF INTERNAL GRIEVANC ES; 11 | |
276 | 258 | ||
277 | - | (B) (1) IF A CONTINUING CARE AGREEMENT IS TERMINA TED: | |
259 | + | (III) WHETHER A GRIEVANCE WENT TO MEDIATION AN D THE 12 | |
260 | + | OUTCOME OF THE MEDIA TION; AND 13 | |
278 | 261 | ||
279 | - | (I) BY WRITTEN NOTICE GI VEN BY A SUBSCRIBER , THE | |
280 | - | TERMINATION DATE OF THE CONTINUING CARE AGREEMENT SHALL BE O N THE DATE | |
281 | - | ON WHICH THE SUBSCRI BER VACATED THE UNIT AND REMOVED ALL PERS ONAL | |
282 | - | PROPERTY OF THE SUBS CRIBER FROM THE UNIT ; OR WES MOORE, Governor Ch. 258 | |
262 | + | (IV) THE FINAL DISPOSITIO N OF EACH FILED GRIE VANCE. 14 | |
283 | 263 | ||
284 | - | – 7 – | |
264 | + | (2) ON OR BEFORE DECEMBER 1 EACH YEAR, THE DEPARTMENT 15 | |
265 | + | SHALL REPORT TO THE SENATE FINANCE COMMITTEE AND THE HOUSE HEALTH 16 | |
266 | + | AND GOVERNMENT OPERATIONS COMMITTEE, IN ACCORDANCE WITH § 2–1257 OF 17 | |
267 | + | THE STATE GOVERNMENT ARTICLE, ON THE DATA RECEIVED FROM EACH 18 | |
268 | + | PROVIDER UNDER PARAG RAPH (1) OF THIS SUBSECTION . 19 | |
285 | 269 | ||
286 | - | (II) ON THE SUBSCRIBER ’S DEATH, THE TERMINATION OF T HE | |
287 | - | CONTINUING CARE AGRE EMENT SHALL BE EFFEC TIVE ON THE DATE OF THE | |
288 | - | SUBSCRIBER’S DEATH. | |
270 | + | 10–449. 20 | |
289 | 271 | ||
290 | - | (2) WHEN A CONTINUING CAR E AGREEMENT IS TERMI NATED BY THE | |
291 | - | SUBSCRIBER’S ELECTION OR DEATH , THE PROVIDER SHALL P AY ANY CONTRACTUAL | |
292 | - | ENTRANCE FEE REFUND . | |
272 | + | (a) A continuing care agreement shall allow a subscriber to terminate the 21 | |
273 | + | agreement by giving a written termination notice to the provider. 22 | |
293 | 274 | ||
294 | - | (C) (1) IF A CONTINUING CARE AGREEMENT PROVIDES F OR A | |
295 | - | REFUNDABLE ENTRANCE FEE CONDITIONED ON T HE REOCCUPANCY OR | |
296 | - | RECONTRACTING OF THE SUBSCRIBER’S UNIT, THE PROVIDER SHALL ASSIGN THE | |
297 | - | UNIT A SEQUENTIAL RE FUND NUMBER TO DETER MINE THE ORDER OF RE FUNDABLE | |
298 | - | ENTRANCE FEES TO BE PAID. | |
275 | + | [(b) If a continuing care agreement is terminated by the subscriber’s election or 23 | |
276 | + | death within the first 90 days of occupancy, the provider shall pay any contractual entrance 24 | |
277 | + | fee refund within 30 days after the earlier to occur of: 25 | |
299 | 278 | ||
300 | - | (2) WHEN A SEQUENTIAL REF UND NUMBER IS ASSIGN ED UNDER | |
301 | - | PARAGRAPH (1) OF THIS SUBSECTION , THE PROVIDER SHALL R ECORD: | |
279 | + | (1) the recontracting of the subscriber’s unit by: 26 | |
302 | 280 | ||
303 | - | (I) | |
281 | + | (i) another subscriber for whom an entrance fee has been paid; or 27 | |
304 | 282 | ||
305 | - | (II) THE NUMBER OF VACATE D AND AVAILABLE UNIT S AT THE | |
306 | - | FACILITY ON THE DATE THE NUMBER WAS ASSIG NED. | |
283 | + | (ii) another party who is not a subscriber; or 28 | |
307 | 284 | ||
308 | - | (D) (1) EXCEPT AS PROVIDED IN SUBSECTION (E) OF THIS SECTION , | |
309 | - | BEGINNING 60 DAYS AFTER THE EFFEC TIVE DATE OF TERMINA TION OF A | |
310 | - | CONTINUING CARE AGRE EMENT, THE SUBSCRIBER OR TH E SUBSCRIBER ’S ESTATE | |
311 | - | SHALL HAVE THE RIGHT TO RECEIVE A REFUND IN THE AMOUNT EQUAL TO ANY | |
312 | - | ENTRANCE FEE PROVIDE D IN THE CONTINUING CARE AGREEMENT LESS THE | |
313 | - | AMOUNT OF ANY : | |
285 | + | (2) the later to occur of: 29 | |
286 | + | HOUSE BILL 68 7 | |
314 | 287 | ||
315 | - | (I) UNPAID FEES OR CHARG ES INCURRED BY THE SUBS CRIBER, | |
316 | - | INCLUDING MONTHLY SE RVICES FEES; AND | |
317 | 288 | ||
318 | - | ( | |
319 | - | THE | |
289 | + | (i) the 90th day after the date the written termination notice is 1 | |
290 | + | given or the date of death; or 2 | |
320 | 291 | ||
321 | - | (2) AFTER A CONTINUING CA RE AGREEMENT TERMINA TES, THE | |
322 | - | BALANCE ESTABLISHED UNDER PARAGRAPH (1) OF THIS SUBSECTION SHALL BE | |
323 | - | PAYABLE TO THE SUBSC RIBER OR SUBSCRIBER ’S ESTATE IN THE ORDE R OF THE | |
324 | - | SEQUENTIAL REFUND NU MBER ASSIGNED UNDER SUBSECTION (C) OF THIS SECTION. | |
292 | + | (ii) the day the independent living units at the facility have operated 3 | |
293 | + | at 95% of capacity for the previous 6 months. 4 | |
325 | 294 | ||
326 | - | (E) NOTWITHSTANDING OTHER PROVISIONS OF LAW , A PROVIDER SHALL | |
327 | - | PAY THE BALANCE OF A NY CONTRACTUAL ENTRA NCE FEE REFUND WITHIN 60 DAYS | |
328 | - | OF THE TERMINATION D ATE IF ON THE TERMIN ATION DATE A SUBSCRI BER RESIDED Ch. 258 2024 LAWS OF MARYLAND | |
295 | + | (c) If a continuing care agreement is terminated by the subscriber’s election or 5 | |
296 | + | death after the first 90 days of occupancy, the provider shall pay any contractual entrance 6 | |
297 | + | fee refund within 60 days after the subscriber’s death or the effective date of termination, 7 | |
298 | + | if on the date of death or at any time between the date the written termination notice is 8 | |
299 | + | given and the effective date of termination: 9 | |
329 | 300 | ||
330 | - | – 8 – | |
331 | - | IN A UNIT AT A HIGHE R LEVEL OF CARE THAN THE LEVEL OF CARE IN WHICH THE | |
332 | - | SUBSCRIBER RESIDED W HEN THE SUBSCRIBER I NITIALLY RESIDED AT THE | |
333 | - | FACILITY. | |
301 | + | (1) the subscriber resides in a unit at a higher level of care than the level 10 | |
302 | + | of care in which the subscriber resided on initially entering the facility; and 11 | |
334 | 303 | ||
335 | - | ||
336 | - | subscriber | |
337 | - | ||
304 | + | (2) the last unit in which the subscriber resided at the initial level of care 12 | |
305 | + | on entering the facility has been occupied by or reserved for another subscriber who has 13 | |
306 | + | paid an entrance fee.] 14 | |
338 | 307 | ||
339 | - | (G) (E) EVERY 6 MONTHS, A PROVIDER SHALL SUB MIT TO THE | |
340 | - | DEPARTMENT A REPORT THAT INCLUDES , FOR THE PRIOR 6 MONTHS: | |
308 | + | (B) (1) IF A CONTINUING CARE AGREEMENT IS TERMINA TED: 15 | |
341 | 309 | ||
342 | - | (1) THE NUMBER OF SATISF IED ENTRANCE FEE REF UNDS; | |
310 | + | (I) BY WRITTEN NOTICE GI VEN BY A SUBSCRIBER , THE 16 | |
311 | + | TERMINATION DATE OF THE CONTINUING CARE AGREEMENT SHALL BE O N THE DATE 17 | |
312 | + | ON WHICH THE SUBSCRI BER VACATED THE UNIT AND REMOVED ALL PERSONAL 18 | |
313 | + | PROPERTY OF THE SUBS CRIBER FROM THE UNIT ; OR 19 | |
343 | 314 | ||
344 | - | (2) THE DOLLAR AMOUNT OF EACH SATISFIED ENTRA NCE FEE | |
345 | - | REFUND; | |
315 | + | (II) ON THE SUBSCRIBER ’S DEATH, THE TERMINATION OF T HE 20 | |
316 | + | CONTINUING CARE AGRE EMENT SHALL BE EFFEC TIVE ON THE DATE OF THE 21 | |
317 | + | SUBSCRIBER’S DEATH. 22 | |
346 | 318 | ||
347 | - | (3) THE OUTSTANDING SEQU ENTIAL LIST OF ENTRA NCE FEE | |
348 | - | REFUNDS, INCLUDING DOLLAR AMO UNTS DUE; | |
319 | + | (2) WHEN A CONTINUING CAR E AGREEMENT IS TERMINATED BY THE 23 | |
320 | + | SUBSCRIBER’S ELECTION OR DEATH , THE PROVIDER SHALL P AY ANY CONTRACTUAL 24 | |
321 | + | ENTRANCE FEE REFUND . 25 | |
349 | 322 | ||
350 | - | (4) THE CURRENT PERCENTA GE OF UNITS AT A FAC ILITY THAT ARE | |
351 | - | OCCUPIED; AND | |
323 | + | (C) (1) IF A CONTINUING CARE AGREEMENT PROVIDES F OR A 26 | |
324 | + | REFUNDABLE ENTRANCE FEE CONDITIONED ON T HE REOCCUPANCY OR 27 | |
325 | + | RECONTRACTING OF THE SUBSCRIBER’S UNIT, THE PROVIDER SHALL A SSIGN THE 28 | |
326 | + | UNIT A SEQUENTIAL RE FUND NUMBER TO DETER MINE THE ORDER OF RE FUNDABLE 29 | |
327 | + | ENTRANCE FEES TO BE PAID. 30 | |
352 | 328 | ||
353 | - | ( | |
354 | - | ||
329 | + | (2) WHEN A SEQUENTIAL REF UND NUMBER IS ASSIGN ED UNDER 31 | |
330 | + | PARAGRAPH (1) OF THIS SUBSECTION , THE PROVIDER SHALL R ECORD: 32 | |
355 | 331 | ||
356 | - | (1) IF AN ENTRANCE FEE RE FUND IS CONDITIONED ON THE | |
357 | - | REOCCUPYING OF A SUB SCRIBER’S UNIT AND THE UNIT HAS NOT BEEN REOCCUP IED | |
358 | - | WITHIN 9 MONTHS OF THE SUBSCR IBER’S DEATH OR THE DATE OF THE CONTRACT | |
359 | - | TERMINATION , A PROVIDER SHALL SUB MIT A WRITTEN REPORT TO THE SUBSCRIBER | |
360 | - | OR THE SUBSCRIBER ’S BENEFICIARY STA TING: | |
332 | + | (I) THE DATE WHEN THE NU MBER WAS ASSIGNED ; AND 33 | |
333 | + | 8 HOUSE BILL 68 | |
361 | 334 | ||
362 | - | (I) THAT THE UNIT HAS NO T BEEN REOCCUPIED ; AND | |
363 | 335 | ||
364 | - | (II) THE | |
365 | - | ||
336 | + | (II) THE NUMBER OF VACATE D AND AVAILABLE UNIT S AT THE 1 | |
337 | + | FACILITY ON THE DATE THE NUMBER WAS ASSIG NED. 2 | |
366 | 338 | ||
367 | - | ( | |
368 | - | ||
369 | - | ||
370 | - | ||
371 | - | ||
372 | - | ||
339 | + | (D) (1) EXCEPT AS PROVIDED IN SUBSECTION (E) OF THIS SECTION , 3 | |
340 | + | BEGINNING 60 DAYS AFTER THE EFFEC TIVE DATE OF TERMINATION OF A 4 | |
341 | + | CONTINUING CARE AGRE EMENT, THE SUBSCRIBER OR TH E SUBSCRIBER ’S ESTATE 5 | |
342 | + | SHALL HAVE THE RIGHT TO RECEIVE A REFUND IN THE AMOUNT EQUAL TO ANY 6 | |
343 | + | ENTRANCE FEE PROVIDE D IN THE CONTINUING CARE AGREEMENT LESS THE 7 | |
344 | + | AMOUNT OF ANY : 8 | |
373 | 345 | ||
374 | - | – 9 – | |
375 | - | SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall be construed to | |
376 | - | apply only prospectively and may not be applied or interpreted to have any effect on or | |
377 | - | application to any cause of action arising before the effective date of this Act. | |
346 | + | (I) UNPAID FEES OR CHARGES INCU RRED BY THE SUBSCRIB ER, 9 | |
347 | + | INCLUDING MONTHLY SE RVICES FEES; AND 10 | |
378 | 348 | ||
379 | - | | |
380 | - | ||
349 | + | (II) CHARITABLE ASSISTANC E PROVIDED BY THE PR OVIDER TO 11 | |
350 | + | THE SUBSCRIBER . 12 | |
381 | 351 | ||
382 | - | Approved by the Governor, April 25, 2024. | |
352 | + | (2) AFTER A CONTINUING CA RE AGREEMENT TERMINA TES, THE 13 | |
353 | + | BALANCE ESTABLISHED UNDER PARAGRAPH (1) OF THIS SUBSECTION SHAL L BE 14 | |
354 | + | PAYABLE TO THE SUBSC RIBER OR SUBSCRIBER ’S ESTATE IN THE ORDE R OF THE 15 | |
355 | + | SEQUENTIAL REFUND NU MBER ASSIGNED UNDER SUBSECTION (C) OF THIS SECTION. 16 | |
356 | + | ||
357 | + | (E) NOTWITHSTANDING OTHER PROVISIONS OF LAW , A PROVIDER SHALL 17 | |
358 | + | PAY THE BALANCE OF A NY CONTRACTUAL ENTRANCE FE E REFUND WITHIN 60 DAYS 18 | |
359 | + | OF THE TERMINATION D ATE IF ON THE TERMIN ATION DATE A SUBSCRI BER RESIDED 19 | |
360 | + | IN A UNIT AT A HIGHE R LEVEL OF CARE THAN THE LEVEL OF CARE IN WHICH THE 20 | |
361 | + | SUBSCRIBER RESIDED W HEN THE SUBSCRIBER I NITIALLY RESIDED AT THE 21 | |
362 | + | FACILITY. 22 | |
363 | + | ||
364 | + | [(d)] (F) This section does not prohibit a provider from requiring that a 23 | |
365 | + | subscriber’s unit be vacated before any contractual entrance fee refund is paid as a result 24 | |
366 | + | of the subscriber’s election to terminate a continuing care agreement. 25 | |
367 | + | ||
368 | + | (G) (E) EVERY 6 MONTHS, A PROVIDER SHALL SUB MIT TO THE 26 | |
369 | + | DEPARTMENT A REPORT THAT INCLUDES , FOR THE PRIOR 6 MONTHS: 27 | |
370 | + | ||
371 | + | (1) THE NUMBER OF SATISF IED ENTRANCE FEE REF UNDS; 28 | |
372 | + | ||
373 | + | (2) THE DOLLAR AMOUNT OF EACH SATISFIED ENTRA NCE FEE 29 | |
374 | + | REFUND; 30 | |
375 | + | ||
376 | + | (3) THE OUTSTANDING SEQU ENTIAL LIST OF ENTRANCE FEE 31 | |
377 | + | REFUNDS, INCLUDING DOLLAR AMO UNTS DUE; 32 | |
378 | + | HOUSE BILL 68 9 | |
379 | + | ||
380 | + | ||
381 | + | (4) THE CURRENT PERCENTA GE OF UNITS AT A FAC ILITY THAT ARE 1 | |
382 | + | OCCUPIED; AND 2 | |
383 | + | ||
384 | + | (5) THE AVERAGE LENGTH O F TIME THE PROVIDER TAKES TO 3 | |
385 | + | CONTRACT OR RECONTRA CT UNITS 4 | |
386 | + | ||
387 | + | (1) IF AN ENTRANCE FEE RE FUND IS CONDITIONED ON TH E 5 | |
388 | + | REOCCUPYING OF A SUB SCRIBER’S UNIT AND THE UNIT HAS NOT BEEN REOCCUP IED 6 | |
389 | + | WITHIN 9 MONTHS OF THE SUBSCR IBER’S DEATH OR THE DATE OF THE CONTRACT 7 | |
390 | + | TERMINATION , A PROVIDER SHALL SUB MIT A WRITTEN REPORT TO THE SUBSCRIBER 8 | |
391 | + | OR THE SUBSCRIBER ’S BENEFICIARY STATING : 9 | |
392 | + | ||
393 | + | (I) THAT THE UNIT HAS NO T BEEN REOCCUPIED ; AND 10 | |
394 | + | ||
395 | + | (II) THE EFFORTS THE PROV IDER HAS MADE TO REO CCUPY THE 11 | |
396 | + | UNIT. 12 | |
397 | + | ||
398 | + | (2) AFTER THE PROVIDER SU BMITTED THE REPORT R EQUIRED 13 | |
399 | + | UNDER PARAGRAPH (1) OF THIS SUBSECTION , THE PROVIDER SHALL S UBMIT AN 14 | |
400 | + | UPDATED WRITTEN REPO RT TO THE SUBSCRIBER OR THE SUBSCRIBER ’S 15 | |
401 | + | BENEFICIARY EVERY 6 MONTHS UNTIL THE SUB SCRIBER’S UNIT HAS BEEN 16 | |
402 | + | REOCCUPIED . 17 | |
403 | + | ||
404 | + | SECTION 2. AND BE IT FURTHER ENACTED, That this Act shall be construed to 18 | |
405 | + | apply only prospectively and may not be applied or interpreted to have any effect on or 19 | |
406 | + | application to any cause of action arising before the effective date of this Act. 20 | |
407 | + | ||
408 | + | SECTION 3. AND BE IT FURTHER ENACTED, That this Act shall take effect 21 | |
409 | + | October 1, 2024. 22 | |
410 | + | ||
411 | + | ||
412 | + | ||
413 | + | ||
414 | + | Approved: | |
415 | + | ________________________________________________________________________________ | |
416 | + | Governor. | |
417 | + | ________________________________________________________________________________ | |
418 | + | Speaker of the House of Delegates. | |
419 | + | ________________________________________________________________________________ | |
420 | + | President of the Senate. |