| 1 | 1 | | FIRSTREGULARSESSION |
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| 2 | 2 | | HOUSEBILLNO.229 |
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| 3 | 3 | | 103RDGENERALASSEMBLY |
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| 4 | 4 | | INTRODUCEDBYREPRESENTATIVEO'DONNELL. |
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| 5 | 5 | | 1268H.01I DANARADEMANMILLER,ChiefClerk |
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| 6 | 6 | | ANACT |
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| 7 | 7 | | Toamendchapters362and370,RSMo,byaddingtheretotwonewsectionsrelatingto |
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| 8 | 8 | | financialinstitutions. |
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| 9 | 9 | | BeitenactedbytheGeneralAssemblyofthestateofMissouri,asfollows: |
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| 10 | 10 | | SectionA.Chapters362and370,RSMo,areamendedbyaddingtheretotwonew |
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| 11 | 11 | | 2sections,tobeknownassections362.424and370.245,toreadasfollows: |
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| 12 | 12 | | 362.424.1.Forpurposesofthissection,thefollowingtermsmean: |
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| 13 | 13 | | 2 (1)"Bank",includesanystateorfederallycharteredbank,savingsbank,or |
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| 14 | 14 | | 3savingsandloanassociationprovidingbankingservicestocustomers; |
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| 15 | 15 | | 4 (2)"Trustedcontact",anyadultpersondesignatedbyabankcustomerthata |
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| 16 | 16 | | 5bankmaycontactintheeventofanemergencyorlossofcontactwiththecustomer,or |
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| 17 | 17 | | 6suspectedthirdpartyfraudorfinancialexploitationtargetingthecustomer. |
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| 18 | 18 | | 7 2.Notwithstandinganyotherprovisionoflaw,anybankmayreportsuspected |
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| 19 | 19 | | 8fraudulentactivityorfinancialexploitationtargetinganyofitscustomerstoafederal, |
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| 20 | 20 | | 9state,county,ormunicipallawenforcementagencyoranyappropriatepublicprotective |
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| 21 | 21 | | 10agencyandshallbeimmunefromcivilliabilityindoingso. |
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| 22 | 22 | | 11 3.Notwithstandinganyotherprovisionoflawtothecontrary,anybank,ona |
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| 23 | 23 | | 12voluntarybasis,mayofferatrustedcontactprogramtocustomerswhomaydesignate |
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| 24 | 24 | | 13oneormoretrustedcontactsforthebanktocontactintheeventacustomerisnot |
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| 25 | 25 | | 14responsivetobankcommunications,thebankispresentedwithanurgentmatteror |
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| 26 | 26 | | 15emergencyinvolvingthecustomerandthebankisunabletolocatethecustomer,orthe |
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| 27 | 27 | | 16banksuspectsfraudulentactivityorfinancialexploitationtargetingthecustomerorthe |
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| 28 | 28 | | 17accounthasbeendeemeddormantandthebankisattemptingtoverifythestatusand |
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| 29 | 29 | | EXPLANATION—Matterenclosedinbold-facedbrackets[thus] intheabovebillisnotenactedandis |
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| 30 | 30 | | intendedtobeomittedfromthelaw.Matterinbold-facetypeintheabovebillisproposedlanguage. 18locationofthecustomer.Thebankmayestablishsuchprocedures,requirements,and |
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| 31 | 31 | | 19formsasitdeemsappropriateandnecessaryshouldthebankopttoimplementatrusted |
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| 32 | 32 | | 20contactprogram. |
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| 33 | 33 | | 21 4.Notwithstandinganyotherprovisionoflawtothecontrary,anybankmay |
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| 34 | 34 | | 22voluntarilyoffercustomersanaccountwithconvenienceandsecurityfeaturesthatset |
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| 35 | 35 | | 23transactionlimitsandpermitlimitedaccesstoviewaccountactivityforoneormore |
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| 36 | 36 | | 24trustedcontactsdesignatedbythecustomer. |
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| 37 | 37 | | 25 5.Nobankshallbeliablefortheactionsofatrustedcontact. |
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| 38 | 38 | | 26 6.Nobankshallbeliablefordecliningtointeractwithatrustedcontactwhen |
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| 39 | 39 | | 27thebank,ingoodfaithandexercisingreasonablecare,determinesthatatrustedcontact |
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| 40 | 40 | | 28isnotactinginthebestinterestsofthecustomer. |
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| 41 | 41 | | 29 7.Apersondesignatedbyacustomerasatrustedcontactwhoactsingoodfaith |
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| 42 | 42 | | 30andexercisesreasonablecareshallbeimmunefromliability. |
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| 43 | 43 | | 31 8.Acustomermaywithdrawanyappointmentofapersonasatrustedcontactat |
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| 44 | 44 | | 32anytimeandanytrustedcontactmaywithdrawfromstatusasatrustedcontactatany |
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| 45 | 45 | | 33time.Thebankmayrequiresuchdocumentationorverificationasitdeemsnecessaryto |
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| 46 | 46 | | 34establishthewithdrawalorterminationofatrustedcontact. |
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| 47 | 47 | | 35 9.Nobankshallbecivillyliableforimplementingornotimplementingorfor |
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| 48 | 48 | | 36actionsoromissionsrelatedtoprovidingoradministeringatrustedcontactprogram. |
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| 49 | 49 | | 370.245.1.Forpurposesofthissection,thefollowingtermsmean: |
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| 50 | 50 | | 2 (1)"Creditunion",anystateorfederallycharteredcreditunionproviding |
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| 51 | 51 | | 3financialservicestomembers; |
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| 52 | 52 | | 4 (2)"Trustedcontact",anyadultpersondesignatedbyacreditunionmember |
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| 53 | 53 | | 5thatacreditunionmaycontactintheeventofanemergencyorlossofcontactwiththe |
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| 54 | 54 | | 6member,orsuspectedthirdpartyfraudorfinancialexploitationtargetingthemember. |
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| 55 | 55 | | 7 2.Notwithstandinganyotherprovisionoflaw,anycreditunionmayreport |
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| 56 | 56 | | 8suspectedfraudulentactivityorfinancialexploitationtargetinganyofitsmemberstoa |
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| 57 | 57 | | 9federal,state,county,ormunicipallawenforcementagencyoranyappropriatepublic |
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| 58 | 58 | | 10protectiveagencyandshallbeimmunefromcivilliabilityindoingso. |
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| 59 | 59 | | 11 3.Notwithstandinganyotherprovisionoflawtothecontrary,anycreditunion, |
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| 60 | 60 | | 12onavoluntarybasis,mayofferatrustedcontactprogramtomemberswhomay |
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| 61 | 61 | | 13designateoneormoretrustedcontactsforthecredituniontocontactintheeventa |
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| 62 | 62 | | 14memberisnotresponsivetocreditunioncommunications,thecreditunionispresented |
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| 63 | 63 | | 15withanurgentmatteroremergencyinvolvingthememberandthecreditunionis |
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| 64 | 64 | | 16unabletolocatethemember,orthecreditunionsuspectsfraudulentactivityorfinancial |
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| 65 | 65 | | 17exploitationtargetingthememberortheaccounthasbeendeemeddormantandthe |
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| 66 | 66 | | 18creditunionisattemptingtoverifythestatusandlocationofthemember.Thecredit |
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| 67 | 67 | | HB229 2 19unionmayestablishsuchprocedures,requirements,andformsasitdeemsappropriate |
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| 68 | 68 | | 20andnecessaryshouldthecreditunionopttoimplementatrustedcontactprogram. |
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| 69 | 69 | | 21 4.Notwithstandinganyotherprovisionoflawtothecontrary,anycreditunion |
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| 70 | 70 | | 22mayvoluntarilyoffermembersanaccountwithconvenienceandsecurityfeaturesthat |
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| 71 | 71 | | 23settransactionlimitsandpermitlimitedaccesstoviewaccountactivityforoneormore |
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| 72 | 72 | | 24trustedcontactsdesignatedbythemember. |
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| 73 | 73 | | 25 5.Nocreditunionshallbeliablefortheactionsofatrustedcontact. |
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| 74 | 74 | | 26 6.Nocreditunionshallbeliablefordecliningtointeractwithatrustedcontact |
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| 75 | 75 | | 27whenthecreditunion,ingoodfaithandexercisingreasonablecare,determinesthata |
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| 76 | 76 | | 28trustedcontactisnotactinginthebestinterestsofthemember. |
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| 77 | 77 | | 29 7.Apersondesignatedbyamemberasatrustedcontactwhoactsingoodfaith |
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| 78 | 78 | | 30andexercisesreasonablecareshallbeimmunefromliability. |
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| 79 | 79 | | 31 8.Amembermaywithdrawanyappointmentofapersonasatrustedcontactat |
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| 80 | 80 | | 32anytimeandanytrustedcontactmaywithdrawfromstatusasatrustedcontactatany |
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| 81 | 81 | | 33time.Thecreditunionmayrequiresuchdocumentationorverificationasitdeems |
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| 82 | 82 | | 34necessarytoestablishthewithdrawalorterminationofatrustedcontact. |
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| 83 | 83 | | 35 9.Nocreditunionshallbecivillyliableforimplementingornotimplementingor |
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| 84 | 84 | | 36foractionsoromissionsrelatedtoprovidingoradministeringatrustedcontact |
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| 85 | 85 | | 37program. |
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| 86 | 86 | | âś” |
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| 87 | 87 | | HB229 3 |
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