| 31 | | - | intendedtobeomittedfromthelaw.Matterinbold-facetypeintheabovebillisproposedlanguage. 19nonconsensualtow;andproceduresforprohibitingtowingcompaniesfromperforming |
|---|
| 32 | | - | 20nonconsensualtowsiftheyarefoundtobeinviolationofthissection.Theprocedures |
|---|
| 33 | | - | 21developedunderthissectionshallbecontainedinthedepartmentoftransportation's |
|---|
| 34 | | - | 22towingservicesstandardsmanual.Allnonconsensualtowing,recovery,andcleanup |
|---|
| 35 | | - | 23practicesshallcomplywiththissection,thedepartmentoftransportation'stowing |
|---|
| 36 | | - | 24servicesstandardsmanual,andallotherapplicablelawsandregulations. |
|---|
| 37 | | - | 25 3.Theproceduresestablishedbythedepartmentunderthissectionshall |
|---|
| 38 | | - | 26include,ataminimum: |
|---|
| 39 | | - | 27 (1)Aprocessforanowner,operator,orinsurerofacommercialvehicletofilea |
|---|
| 40 | | - | 28complaintagainstatowingcompany.Allcomplaintsfiledunderthissectionshall |
|---|
| 41 | | - | 29containthenameofthecomplainant;thecomplainant'saddress;thecomplainant's |
|---|
| 42 | | - | 30phonenumber;thecomplainant'semailaddress,ifavailable;thenameofthetowing |
|---|
| 43 | | - | 31company;thecausesofthecomplaint;andanyotherfactsanddocumentation |
|---|
| 44 | | - | 32determinedbyruletobeofassistancetothedepartmentininvestigatingthecomplaint; |
|---|
| 45 | | - | 33 (2)Aprocessforthedepartmenttoreviewacomplaintandanysupportingfacts |
|---|
| 46 | | - | 34anddocumentationandtorenderaninitialfinding.Thedepartmentshallensureits |
|---|
| 47 | | - | 35processincludesanopportunityforthecomplainantortowingcompanytoappealan |
|---|
| 48 | | - | 36initialdecisionbeforethedepartmentmakesafinaldeterminationonthematter; |
|---|
| 49 | | - | 37 (3)Factorsthedepartmentshallconsiderindeterminingwhetheracharge |
|---|
| 50 | | - | 38leviedbyatowingcompanywasfairandreasonable.Suchfactorsmayinclude,without |
|---|
| 51 | | - | 39limitation,whetherthetowingvehicles,allotherequipment,andnumberofemployees |
|---|
| 52 | | - | 40andcontractorswererequiredtocompletethetow;whetherthechargesarefair, |
|---|
| 53 | | - | 41reasonable,andcustomary;whetherthetotalamountoftimerequiredfortheservice |
|---|
| 54 | | - | 42wasnecessary;thelocationofthevehiclebeingrecovered;materialsorcargoinvolved; |
|---|
| 55 | | - | 43andanyotherinformationregardingtherecovery,towing,orstorageofacommercial |
|---|
| 56 | | - | 44vehicle; |
|---|
| 57 | | - | 45 (4)Requirementsforinformationthatshallbeincludedoneverynonconsensual |
|---|
| 58 | | - | 46towingandrecoveryinvoice,suchasthename,address,andtelephonenumberofthe |
|---|
| 59 | | - | 47towingcompany;thedateandtimethattherequestforservicewasreceived;contact |
|---|
| 60 | | - | 48informationforthepartythatrequestedtheservice;andthetimeofdispatch,timeof |
|---|
| 61 | | - | 49arrivalatthescene,andtimeatwhichthescenewascleared.Everyinvoicefora |
|---|
| 62 | | - | 50nonconsensualtowshallincludethewords: |
|---|
| 63 | | - | 51 "NonconsensualtowsareregulatedbytheMissouriDepartmentof |
|---|
| 64 | | - | 52 Transportation.Ifyoufeelthatyouhavebeentreatedunfairlyorprovideda |
|---|
| 65 | | - | 53 servicethatwasunnecessary,youmayfileacomplaintwiththeMissouri |
|---|
| 66 | | - | 54 DepartmentofTransportation.";and |
|---|
| 67 | | - | HCSHB745 2 55 (5)Adisciplinarymatrixforanytowingcompanyfoundtobeinviolationofthis |
|---|
| 68 | | - | 56sectionorthedepartmentoftransportation'stowingservicesstandardsmanual.The |
|---|
| 69 | | - | 57matrixshall: |
|---|
| 70 | | - | 58 (a)Beweightedbasedontheseverityandnumberofviolations; |
|---|
| 71 | | - | 59 (b)Includeprovisionsfortemporarilyorpermanentlyprohibitingatowing |
|---|
| 72 | | - | 60companyfromperformingnonconsensualtows;and |
|---|
| 73 | | - | 61 (c)IncludeaprocessforthedepartmenttocommunicatetotheMissouristate |
|---|
| 74 | | - | 62highwaypatrolandotherstateandlocallawenforcementandemergencyservices |
|---|
| 75 | | - | 63agenciesanysuspensionorrevocationofatowingcompany'sauthoritytoperform |
|---|
| 76 | | - | 64nonconsensualtows. |
|---|
| 77 | | - | 65 4.Toassistthedepartmentinimplementingthissection,thedepartmentmay |
|---|
| 78 | | - | 66establisha"TowingandRecoveryReviewBoard". |
|---|
| 79 | | - | 67 (1)Theboardshallconsistofsevenmemberstobeappointedbythedirectorof |
|---|
| 80 | | - | 68thedepartmentoftransportation,including: |
|---|
| 81 | | - | 69 (a)Onememberwhoisanemployeeofthedepartment; |
|---|
| 82 | | - | 70 (b)OnememberwhoisanemployeeoftheMissouristatehighwaypatrol; |
|---|
| 83 | | - | 71 (c)Onememberrepresentinglocallawenforcementagenciesinthisstate; |
|---|
| 84 | | - | 72 (d)Onememberrepresentingmotorcarriersinthisstate; |
|---|
| 85 | | - | 73 (e)Onememberrepresentingtowingcompaniesinthisstate; |
|---|
| 86 | | - | 74 (f)Onememberrepresentingindependentowner-operatortruckdriversinthis |
|---|
| 87 | | - | 75state;and |
|---|
| 88 | | - | 76 (g)Onememberrepresentinginsurancecompaniesinthisstate. |
|---|
| 89 | | - | 77 (2)Membersoftheboardshallservewithoutcompensation,shallservethree- |
|---|
| 90 | | - | 78yearterms,andshallservefornomorethantwoconsecutiveterms. |
|---|
| 91 | | - | 79 (3)Theboard'sprimaryfunctionsshallincludeassistingthedepartmentin |
|---|
| 92 | | - | 80reviewingeachcomplaint,identifyingpotentialviolationsofthetowingservices |
|---|
| 93 | | - | 81standardsmanual,makingrecommendationsfortheinitialdetermination,and |
|---|
| 94 | | - | 82approvingorrejectingafinaldeterminationofthedepartment. |
|---|
| 95 | | - | 83 5.Ifanowneroroperatorofacommercialvehiclerequeststheuseofaspecific |
|---|
| 96 | | - | 84towingcompany,lawenforcementagenciesshallhonorthatrequest,unless: |
|---|
| 97 | | - | 85 (1)Therequestedtowingcompanycannotarriveatthelocationofthevehicle |
|---|
| 98 | | - | 86withinareasonabletime; |
|---|
| 99 | | - | 87 (2)Atrafficsafetyproblemexistsandtherequestedtowingcompanycannot |
|---|
| 100 | | - | 88arriveatthelocationofthevehiclewithinthirtyminutes;or |
|---|
| 101 | | - | 89 (3)Thecommercialvehicleisdisabledintheroadwayandtherequestedtowing |
|---|
| 102 | | - | 90companycannotarriveatthelocationofthevehiclewithinthirtyminutes. |
|---|
| 103 | | - | HCSHB745 3 91 6.Ifthedepartmentoftransportationorthetowingandrecoveryreviewboard |
|---|
| 104 | | - | 92determinesthereisagenuinedisputeastothereasonablenessoramountofthefees |
|---|
| 105 | | - | 93assessedbyatowingcompanyforanonconsensualtow,thetowingcompanyshall |
|---|
| 106 | | - | 94releasethecommercialvehicleandcargototheowner,operator,orinsurerofthe |
|---|
| 107 | | - | 95commercialvehicleandcargowithoutthevehicleownerpayinganyportionofthefees |
|---|
| 108 | | - | 96assessed. |
|---|
| 109 | | - | 97 7.Notowingcompanyshalluseaperpoundmethodofchargingfora |
|---|
| 110 | | - | 98nonconsensualtow. |
|---|
| 111 | | - | 99 8.Storagechargesforanonconsensualtowshallceaseaccruinguponthedatea |
|---|
| 112 | | - | 100complaintisfiledwiththedepartmentoftransportation. |
|---|
| 113 | | - | 101 9.Notwithstandinganyprovisionoflawtothecontrary,anonconsensualtowor |
|---|
| 114 | | - | 102associatedstoragechargesshallnotcreatealienonacommercialvehicleoritscargo. |
|---|
| 115 | | - | 103 10.Atowingcompanyshallprovidereasonableaccesstoanowner,operator,or |
|---|
| 116 | | - | 104insurerofacommercialvehiclethatisthesubjectofanonconsensualtowforthe |
|---|
| 117 | | - | 105followingpurposes: |
|---|
| 118 | | - | 106 (1)Collectionofpersonalpropertyfromwithinthevehicle; |
|---|
| 119 | | - | 107 (2)Investigationorreconstructionofanaccidentscene;or |
|---|
| 120 | | - | 108 (3)Retrievalofdatafromthecommercialvehicle'scomputersystem. |
|---|
| 121 | | - | 109 11.Notowingcompanyshallperformanonconsensualtowwhenitisprohibited |
|---|
| 122 | | - | 110bythedepartmentoftransportationfromperformingnonconsensualtows.Atowing |
|---|
| 123 | | - | 111companythatviolatesthissubsectionshallbesubjecttoacivilpenaltyoftwenty-five |
|---|
| 124 | | - | 112thousanddollarsperviolation. |
|---|
| 125 | | - | 113 12.Thissectionshallapplyonlytononconsensualtows.Thissectionshallnot |
|---|
| 126 | | - | 114applyifanowner,operator,orinsurerofacommercialvehiclerequeststheuseofa |
|---|
| 127 | | - | 115specifictowingcompanyandtherequestishonored. |
|---|
| 128 | | - | 116 13.Thedepartmentoftransportationshallpromulgaterulesasnecessaryforthe |
|---|
| 129 | | - | 117implementationofthissection.Anyruleorportionofarule,asthattermisdefinedin |
|---|
| 130 | | - | 118section536.010,thatiscreatedundertheauthoritydelegatedinthissectionshall |
|---|
| 131 | | - | 119becomeeffectiveonlyifitcomplieswithandissubjecttoalloftheprovisionsofchapter |
|---|
| 132 | | - | 120536and,ifapplicable,section536.028.Thissectionandchapter536arenonseverable |
|---|
| 133 | | - | 121andifanyofthepowersvestedwiththegeneralassemblypursuanttochapter536to |
|---|
| 134 | | - | 122review,todelaytheeffectivedate,ortodisapproveandannularulearesubsequently |
|---|
| 135 | | - | 123heldunconstitutional,thenthegrantofrulemakingauthorityandanyruleproposedor |
|---|
| 136 | | - | 124adoptedafterAugust28,2025,shallbeinvalidandvoid. |
|---|
| 137 | | - | HCSHB745 4 125 14.Actualcoststoimplementthissectionshallbeappropriatedtothe |
|---|
| 138 | | - | 126departmentfromthegeneralrevenuefund. |
|---|
| 30 | + | intendedtobeomittedfromthelaw.Matterinbold-facetypeintheabovebillisproposedlanguage. 18nonconsensualtow;andproceduresforprohibitingtowingcompaniesfromperforming |
|---|
| 31 | + | 19nonconsensualtowsiftheyarefoundtobeinviolationofthissection.Theprocedures |
|---|
| 32 | + | 20developedunderthissectionshallbecontainedinthedepartmentoftransportation's |
|---|
| 33 | + | 21towingservicesstandardsmanual.Allnonconsensualtowingandrecoveryservices |
|---|
| 34 | + | 22shallcomplywiththissection,thedepartmentoftransportation'stowingservices |
|---|
| 35 | + | 23standardsmanual,andallotherapplicablelawsandregulations. |
|---|
| 36 | + | 24 3.Theproceduresestablishedbythedepartmentunderthissectionshall |
|---|
| 37 | + | 25include,ataminimum: |
|---|
| 38 | + | 26 (1)Aprocessforanowner,operator,orinsurerofacommercialvehicletofilea |
|---|
| 39 | + | 27complaintagainstatowingcompany.Allcomplaintsfiledunderthissectionshall |
|---|
| 40 | + | 28containthenameofthecomplainant;thecomplainant'saddress;thecomplainant's |
|---|
| 41 | + | 29phonenumber;thecomplainant'semailaddress,ifavailable;thenameofthetowing |
|---|
| 42 | + | 30company;thecausesofthecomplaint;andanyotherfactsanddocumentation |
|---|
| 43 | + | 31determinedbyruletobeofassistancetothedepartmentininvestigatingthecomplaint; |
|---|
| 44 | + | 32 (2)Aprocessforthedepartmenttoreviewacomplaint,anysupportingfactsand |
|---|
| 45 | + | 33documentation,andrenderaninitialfinding.Thedepartmentshallensureitsprocess |
|---|
| 46 | + | 34includesanopportunityforthecomplainantortowingcompanytoappealaninitial |
|---|
| 47 | + | 35decisionbeforethedepartmentmakesafinaldeterminationonthematter; |
|---|
| 48 | + | 36 (3)Factorsthedepartmentshallconsiderindeterminingwhetheracharge |
|---|
| 49 | + | 37leviedbyatowingcompanywasfairandreasonable.Suchfactorsmayinclude,without |
|---|
| 50 | + | 38limitation,whetherthetowingvehicles,allotherequipment,andnumberofemployees |
|---|
| 51 | + | 39andcontractorswererequiredtocompletethetow;whetherthechargesarefair, |
|---|
| 52 | + | 40reasonable,andcustomary;whetherthetotalamountoftimerequiredfortheservice |
|---|
| 53 | + | 41wasnecessary;thelocationofthevehiclebeingrecovered;materialsorcargoinvolved; |
|---|
| 54 | + | 42andanyotherinformationregardingtherecovery,towing,orstorageofacommercial |
|---|
| 55 | + | 43vehicle; |
|---|
| 56 | + | 44 (4)Requirementsforinformationthatshallbeincludedoneverynonconsensual |
|---|
| 57 | + | 45towingandrecoveryinvoice,suchasthename,address,andtelephonenumberofthe |
|---|
| 58 | + | 46towingcompany;thedateandtimethattherequestforservicewasreceived;contact |
|---|
| 59 | + | 47informationforthepartythatrequestedtheservice;andthetimeofdispatch,timeof |
|---|
| 60 | + | 48arrivalatthescene,andtimeatwhichthescenewascleared.Everyinvoicefora |
|---|
| 61 | + | 49nonconsensualtowshallincludethewords: |
|---|
| 62 | + | 50 "NonconsensualtowsareregulatedbytheMissouriDepartmentof |
|---|
| 63 | + | 51 Transportation.Ifyoufeelthatyouhavebeentreatedunfairlyorprovideda |
|---|
| 64 | + | 52 servicethatwasunnecessary,youmayfileacomplaintwiththeMissouri |
|---|
| 65 | + | 53 DepartmentofTransportation.";and |
|---|
| 66 | + | HB745 2 54 (5)Adisciplinarymatrixforanytowingcompanyfoundtobeinviolationofthis |
|---|
| 67 | + | 55sectionorthedepartmentoftransportationtowingservicesstandardsmanual.The |
|---|
| 68 | + | 56matrixshall: |
|---|
| 69 | + | 57 (a)Beweightedbasedontheseverityandnumberofviolations; |
|---|
| 70 | + | 58 (b)Includeprovisionsforpermanentlyortemporarilyprohibitingatowing |
|---|
| 71 | + | 59companyfromperformingnonconsensualtows;and |
|---|
| 72 | + | 60 (c)Includeaprocessforthedepartmenttocommunicatetothehighwaypatrol |
|---|
| 73 | + | 61andotherstateandlocallawenforcementandemergencyservicesagenciesany |
|---|
| 74 | + | 62suspensionorrevocationofatowingcompany'sauthoritytoperformnonconsensual |
|---|
| 75 | + | 63tows. |
|---|
| 76 | + | 64 4.Toassistthedepartmentinimplementingthissection,thedepartmentmay |
|---|
| 77 | + | 65establisha"TowingandRecoveryReviewBoard". |
|---|
| 78 | + | 66 (1)Theboardshallconsistofsevenmemberstobeappointedbythedirectorof |
|---|
| 79 | + | 67thedepartmentoftransportation,including: |
|---|
| 80 | + | 68 (a)Onememberwhoisanemployeeofthedepartment; |
|---|
| 81 | + | 69 (b)Onememberwhoisanemployeeofthehighwaypatrol; |
|---|
| 82 | + | 70 (c)Onememberrepresentinglocallawenforcementagencies; |
|---|
| 83 | + | 71 (d)Onememberrepresentingmotorcarriersinthisstate; |
|---|
| 84 | + | 72 (e)Onememberrepresentingtowingcompaniesinthisstate; |
|---|
| 85 | + | 73 (f)Onememberrepresentingindependentowner-operatortruckdrivers;and |
|---|
| 86 | + | 74 (g)Onememberrepresentinginsurancecompaniesinthisstate. |
|---|
| 87 | + | 75 (2)Membersoftheboardshallservewithoutcompensation,shallservethree |
|---|
| 88 | + | 76-yearterms,andshallservefornomorethantwoconsecutiveterms. |
|---|
| 89 | + | 77 (3)Theboard'sprimaryfunctionsshallincludeassistingthedepartmentin |
|---|
| 90 | + | 78reviewingacomplaint,identifyingpotentialviolationsofthetowingservicesstandards |
|---|
| 91 | + | 79manual,makingrecommendationsfortheinitialdetermination,andtoapproveor |
|---|
| 92 | + | 80rejectafinaldeterminationofthedepartment. |
|---|
| 93 | + | 81 5.Ifanowneroroperatorofacommercialvehiclerequeststheuseofaspecific |
|---|
| 94 | + | 82towingcompany,lawenforcementagenciesshallhonorthatrequest,unless: |
|---|
| 95 | + | 83 (1)Therequestedtowingcompanycannotarriveatthelocationofthevehicle |
|---|
| 96 | + | 84withinareasonabletime; |
|---|
| 97 | + | 85 (2)Atrafficsafetyproblemexistsandtherequestedtowingcompanycannot |
|---|
| 98 | + | 86arriveatthelocationofthevehiclewithinthirtyminutes;or |
|---|
| 99 | + | 87 (3)Thecommercialvehicleisdisabledintheroadwayandtherequestedtowing |
|---|
| 100 | + | 88companycannotarriveatthelocationofthevehiclewithinthirtyminutes. |
|---|
| 101 | + | 89 6.Ifthedepartmentoftransportationorthetowingandrecoveryreviewboard |
|---|
| 102 | + | 90determinesthereisagenuinedisputeastothereasonablenessoramountofthefees |
|---|
| 103 | + | HB745 3 91assessedbyatowingcompanyforanonconsensualtow,thetowingcompanyshall |
|---|
| 104 | + | 92releasethecommercialvehicleandcargototheowner,operator,orinsurerofthe |
|---|
| 105 | + | 93commercialvehicleandcargowithoutthevehicleownerpayinganyportionofthefees |
|---|
| 106 | + | 94assessed. |
|---|
| 107 | + | 95 7.Notowingcompanyshalluseaperpoundmethodofchargingfora |
|---|
| 108 | + | 96nonconsensualtow. |
|---|
| 109 | + | 97 8.Storagechargesforanonconsensualtowshallceaseaccruinguponthedatea |
|---|
| 110 | + | 98complaintisfiledwiththedepartmentoftransportation. |
|---|
| 111 | + | 99 9.Notwithstandinganyprovisionoflawtothecontrary,anonconsensualtowor |
|---|
| 112 | + | 100associatedstoragechargesshallnotcreatealienonacommercialvehicleorcargo. |
|---|
| 113 | + | 101 10.Atowingcompanyshallprovidereasonableaccesstoanowner,operator,or |
|---|
| 114 | + | 102insurerofacommercialvehiclethatisthesubjectofanonconsensualtowforthe |
|---|
| 115 | + | 103followingpurposes: |
|---|
| 116 | + | 104 (1)Collectionofpersonalpropertyfromwithinthevehicle; |
|---|
| 117 | + | 105 (2)Investigationorreconstructionofanaccidentscene;or |
|---|
| 118 | + | 106 (3)Retrievalofdatafromthecommercialvehicle'scomputersystem. |
|---|
| 119 | + | 107 11.Notowingcompanyshallperformanonconsensualtowwhenitisprohibited |
|---|
| 120 | + | 108bythedepartmentoftransportationfromperformingnonconsensualtows.Atowing |
|---|
| 121 | + | 109companythatviolatesthissubsectionshallbesubjecttoacivilpenaltyoftwenty-five |
|---|
| 122 | + | 110thousanddollarsperviolation. |
|---|
| 123 | + | 111 12.Thissectionshallapplyonlytononconsensualtows.Thissectionshallnot |
|---|
| 124 | + | 112applyifanowner,operator,orinsurerofacommercialvehiclerequeststheuseofa |
|---|
| 125 | + | 113specifictowingcompanyandtherequestishonored. |
|---|
| 126 | + | 114 13.Thedepartmentoftransportationshallpromulgaterulesasnecessaryforthe |
|---|
| 127 | + | 115implementationofthissection.Anyruleorportionofarule,asthattermisdefinedin |
|---|
| 128 | + | 116section536.010,thatiscreatedundertheauthoritydelegatedinthissectionshall |
|---|
| 129 | + | 117becomeeffectiveonlyifitcomplieswithandissubjecttoalloftheprovisionsofchapter |
|---|
| 130 | + | 118536and,ifapplicable,section536.028.Thissectionandchapter536arenonseverable |
|---|
| 131 | + | 119andifanyofthepowersvestedwiththegeneralassemblypursuanttochapter536to |
|---|
| 132 | + | 120review,todelaytheeffectivedate,ortodisapproveandannularulearesubsequently |
|---|
| 133 | + | 121heldunconstitutional,thenthegrantofrulemakingauthorityandanyruleproposedor |
|---|
| 134 | + | 122adoptedafterAugust28,2025,shallbeinvalidandvoid. |
|---|