25 | | - | of all of the following clearly and conspicuously: 13 |
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26 | | - | a. That the contract will be automatically renewed unless the consumer 14 |
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27 | | - | gives notice to the person of the consumer's intention to terminate the 15 |
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28 | | - | contract prior to the renewal date. 16 |
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29 | | - | b. The length of the initial term of the contract and the length of each 17 |
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30 | | - | renewal period under the contract. 18 |
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31 | | - | c. The amount to be charged to the consumer for the initial term of the 19 |
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32 | | - | contract and the amount to be charged to the consumer for any renewal 20 |
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33 | | - | periods, if known. 21 |
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34 | | - | d. If any terms of the contract will change upon contract renewal, a list 22 |
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35 | | - | and explanation of those terms. 23 |
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36 | | - | e. An electronic mail address, mailing address, toll-free telephone 24 |
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37 | | - | number, or another cost-effective, timely, and easy-to-use mechanism 25 |
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38 | | - | that the consumer may use to terminate the automatic renewal. A 26 |
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39 | | - | consumer who enters into a contract online shall be permitted to cancel 27 |
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40 | | - | the contract online. 28 |
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41 | | - | (1a) The disclosure statement required by subdivision (1) of this subsection must 29 |
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42 | | - | meet the following requirements: 30 |
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43 | | - | a. If written, the required disclosure language must differ from the 31 |
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44 | | - | surrounding contract terms in one or more of the following ways: 32 |
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45 | | - | 1. The font must be larger. 33 |
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46 | | - | 2. The font must be a different font. 34 |
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47 | | - | 3. The font must be a different color. 35 General Assembly Of North Carolina Session 2025 |
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48 | | - | Page 2 House Bill 188-Third Edition |
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49 | | - | 4. The disclosure language must be offset by symbols or other 1 |
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50 | | - | marks in a manner that clearly calls attention to the language. 2 |
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51 | | - | 5. In no event may the font for the required disclosure be smaller 3 |
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52 | | - | than the surrounding contract terms. 4 |
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53 | | - | b. If audio, the required disclosure statements must be made in a volume 5 |
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54 | | - | and cadence sufficient to be readily audible and understandable to the 6 |
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55 | | - | consumer. 7 |
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56 | | - | (1b) Impose no charge for an automatic renewal if the consumer did not give 8 |
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57 | | - | consent to the agreement including the automatic renewal provision. 9 |
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58 | | - | (2) Disclose clearly and conspicuously how to cancel the contract in the initial 10 |
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59 | | - | contract, contract offer, or with delivery of products or services. 11 |
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60 | | - | (3) For any automatic renewal exceeding 60 days, of six months or more, provide 12 |
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61 | | - | written notice to the consumer by personal delivery, electronic mail, or 13 |
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62 | | - | first-class mail, or any other form of notice customarily used to communicate 14 |
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63 | | - | with the consumer, at least 15 days but no earlier than 45 60 days before the 15 |
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64 | | - | date the contract is to be automatically renewed, stating the date on which the 16 |
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65 | | - | contract is scheduled to automatically renew and notifying the consumer that 17 |
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66 | | - | the contract will automatically renew unless it is cancelled by the consumer 18 |
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67 | | - | prior to that date. 19 |
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68 | | - | (4) If the terms of the contract will change upon the automatic renewal of the 20 |
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69 | | - | contract, disclose the changing terms of the contract clearly and conspicuously 21 |
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70 | | - | on the notification in at least 12 point type and in bold print. 22 |
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71 | | - | … 23 |
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72 | | - | (d) This section does not apply to insurers licensed under Chapter 58 of the General 24 |
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73 | | - | Statutes, or to banks, trust companies, savings and loan associations, savings banks, or credit 25 |
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74 | | - | unions licensed or organized under the laws of any state or the United States, or any foreign bank 26 |
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75 | | - | maintaining a branch or agency licensed under the laws of the United States, or any subsidiary 27 |
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76 | | - | or affiliate thereof, nor does this section apply to any entity subject to regulation by the Federal 28 |
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77 | | - | Communications Commission under Title 47 of the United States Code or by the North Carolina 29 |
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78 | | - | Utilities Commission under Chapter 62 of the General Statutes, or to any entity doing business 30 |
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79 | | - | directly or through an affiliate pursuant to a franchise, license, certificate, or other authorization 31 |
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80 | | - | issued by a political subdivision of the State or an agency thereof.Code. 32 |
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81 | | - | … 33 |
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82 | | - | (f) For purposes of this section, the term "automatic renewal provision" means a 34 |
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83 | | - | provision under which a contract is automatically renewed at the end of a definite term for a 35 |
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84 | | - | subsequent term of more than one month unless the consumer gives notice to the person of the 36 |
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85 | | - | consumer's intention to terminate the contract." 37 |
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86 | | - | SECTION 2. This act becomes effective January 1, 2026, and applies to contracts 38 |
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87 | | - | entered into on or after that date. 39 |
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| 24 | + | of all of the following clearly and conspicuously in at least 12-point type and 13 |
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| 25 | + | in bold print: 14 |
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| 26 | + | a. That the contract will be automatically renewed unless the consumer 15 |
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| 27 | + | gives notice to the person of the consumer's intention to terminate the 16 |
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| 28 | + | contract prior to the renewal date. There shall be a space beside this 17 |
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| 29 | + | disclosure to be initialed by the consumer acknowledging the 18 |
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| 30 | + | consumer's specific consent to this provision of the contract. 19 |
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| 31 | + | b. The length of the initial term of the contract and the length of each 20 |
---|
| 32 | + | renewal period under the contract. 21 |
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| 33 | + | c. The amount to be charged to the consumer for the initial term of the 22 |
---|
| 34 | + | contract and the amount to be charged to the consumer for any renewal 23 |
---|
| 35 | + | periods, if known. 24 |
---|
| 36 | + | d. If any terms of the contract will change upon contract renewal, a list 25 |
---|
| 37 | + | and explanation of those terms. 26 |
---|
| 38 | + | e. An electronic mail address, mailing address, toll-free telephone 27 |
---|
| 39 | + | number, or another cost-effective, timely, and easy-to-use mechanism 28 |
---|
| 40 | + | that the consumer may use to terminate the automatic renewal. A 29 |
---|
| 41 | + | consumer who enters into a contract online shall be permitted to cancel 30 |
---|
| 42 | + | the contract online. 31 |
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| 43 | + | (1a) Impose no charge for an automatic renewal if the consumer did not initial the 32 |
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| 44 | + | space provided beside the disclosure required in sub-subdivision (a)(1)a. of 33 |
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| 45 | + | this section. 34 |
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| 46 | + | (2) Disclose clearly and conspicuously how to cancel the contract in the initial 35 |
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| 47 | + | contract, contract offer, or with delivery of products or services. 36 General Assembly Of North Carolina Session 2025 |
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| 48 | + | Page 2 House Bill 188-Second Edition |
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| 49 | + | (3) For any automatic renewal exceeding 60 days, of six months or more, provide 1 |
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| 50 | + | written notice to the consumer by personal delivery, electronic mail, or 2 |
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| 51 | + | first-class mail, or any other form of notice agreed to by the consumer, at least 3 |
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| 52 | + | 15 days but no earlier than 45 60 days before the date the contract is to be 4 |
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| 53 | + | automatically renewed, stating the date on which the contract is scheduled to 5 |
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| 54 | + | automatically renew and notifying the consumer that the contract will 6 |
---|
| 55 | + | automatically renew unless it is cancelled by the consumer prior to that date. 7 |
---|
| 56 | + | (4) If the terms of the contract will change upon the automatic renewal of the 8 |
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| 57 | + | contract, disclose the changing terms of the contract clearly and conspicuously 9 |
---|
| 58 | + | on the notification in at least 12 point type and in bold print. 10 |
---|
| 59 | + | … 11 |
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| 60 | + | (d) This section does not apply to insurers licensed under Chapter 58 of the General 12 |
---|
| 61 | + | Statutes, or to banks, trust companies, savings and loan associations, savings banks, or credit 13 |
---|
| 62 | + | unions licensed or organized under the laws of any state or the United States, or any foreign bank 14 |
---|
| 63 | + | maintaining a branch or agency licensed under the laws of the United States, or any subsidiary 15 |
---|
| 64 | + | or affiliate thereof, nor does this section apply to any entity subject to regulation by the Federal 16 |
---|
| 65 | + | Communications Commission under Title 47 of the United States Code or by the North Carolina 17 |
---|
| 66 | + | Utilities Commission under Chapter 62 of the General Statutes, or to any entity doing business 18 |
---|
| 67 | + | directly or through an affiliate pursuant to a franchise, license, certificate, or other authorization 19 |
---|
| 68 | + | issued by a political subdivision of the State or an agency thereof. 20 |
---|
| 69 | + | … 21 |
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| 70 | + | (f) For purposes of this section, the term "automatic renewal provision" means a 22 |
---|
| 71 | + | provision under which a contract is automatically renewed at the end of a definite term for a 23 |
---|
| 72 | + | subsequent term of more than one month unless the consumer gives notice to the person of the 24 |
---|
| 73 | + | consumer's intention to terminate the contract." 25 |
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| 74 | + | SECTION 2. This act becomes effective January 1, 2026, and applies to contracts 26 |
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| 75 | + | entered into on or after that date. 27 |
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