North Carolina 2025-2026 Regular Session

North Carolina House Bill H357 Compare Versions

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11 GENERAL ASSEMBLY OF NORTH CAROLINA
22 SESSION 2025
3-H 2
3+H 1
44 HOUSE BILL 357
5-Committee Substitute Favorable 4/3/25
5+
66
77 Short Title: Continuing Care Retirement Communities Act.-AB (Public)
8-Sponsors:
9-Referred to:
8+Sponsors: Representatives Humphrey, Almond, Arp, and Setzer (Primary Sponsors).
9+For a complete list of sponsors, refer to the North Carolina General Assembly web site.
10+Referred to: Insurance, if favorable, Finance, if favorable, Rules, Calendar, and Operations of
11+the House
1012 March 12, 2025
11-*H357 -v-2*
13+*H357 -v-1*
1214 A BILL TO BE ENTITLED 1
1315 AN ACT TO ENACT THE CONTINUING CARE RETIREMENT COMMUNITIES A CT, AS 2
1416 RECOMMENDED BY THE D EPARTMENT OF INSURAN CE. 3
1517 The General Assembly of North Carolina enacts: 4
1618 SECTION 1. Article 64 of Chapter 58 of the General Statutes is repealed. 5
1719 SECTION 2. Chapter 58 of the General Statutes is amended by adding a new Article 6
1820 to read: 7
1921 "Article 64A. 8
2022 "Continuing Care Retirement Communities. 9
2123 "Part 1. General Provisions. 10
2224 "§ 58-64A-1. Title. 11
2325 This Article shall be known and may be cited as the "Continuing Care Retirement 12
2426 Communities Act." 13
2527 "§ 58-64A-2. Legislative intent. 14
2628 The General Assembly recognizes that continuing care retirement community residents often 15
2729 expend a significant portion of their savings when contracting with a provider for continuing care 16
2830 and devastating consequences can result if a provider becomes insolvent or unable to provide 17
2931 continuing care. It is the intent of the General Assembly to promote the dignity and protect the 18
3032 health, safety, and welfare of older citizens of North Carolina by (i) encouraging the development 19
3133 of continuing care retirement communities and (ii) requiring providers offering or providing 20
3234 continuing care in this State to obtain a license and to be monitored and regulated by the North 21
3335 Carolina Department of Insurance under this Article. This Article applies to both for-profit and 22
3436 nonprofit providers. 23
3537 "§ 58-64A-5. Definitions. 24
3638 The following definitions apply to this Article: 25
3739 (1) Accepted actuarial standards of practice. – Standards of practice that conform 26
3840 with Actuarial Standards of Practice No. 3 for Continuing Care Retirement 27
3941 Communities, Revised Edition, effective June 1, 2022, including subsequent 28
4042 amendments and editions. 29
4143 (2) Actuarial opinion. – An opinion issued by an actuary in accordance with 30
4244 accepted actuarial standards of practice. 31
4345 (3) Actuarial study. – An analysis that includes an actuary's opinion of whether 32
4446 the provider or applicant is in satisfactory actuarial balance in accordance with 33
4547 accepted actuarial standards of practice. 34 General Assembly Of North Carolina Session 2025
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4749 (4) Actuary. – An individual qualified to sign an actuarial opinion in accordance 1
4850 with the American Academy of Actuaries' qualification standards and who is 2
4951 a member in good standing with the American Academy of Actuaries. 3
5052 (5) Advertisement. – Any written, visual, or electronic information provided to 4
5153 potential residents, or their representatives, to induce those persons to 5
5254 subscribe to or enter into a nonbinding reservation agreement, binding 6
5355 reservation agreement, continuing care contract, or continuing care at home 7
5456 contract. 8
5557 (6) Affiliate. – A person that, directly or indirectly, through one or more other 9
5658 persons, controls, is controlled by, or is under common control with a provider 10
5759 or applicant. 11
5860 (7) Annual debt service. – The current year's capitalized interest cost plus interest 12
5961 expense and scheduled principal payments, excluding any balloon principal 13
6062 payment amounts and any portion of the annual debt service that has been or 14
6163 will be funded by debt for the payment of debt service. 15
6264 (8) Applicant. – Any person with a pending application or other request for 16
6365 approval under this Article. 17
6466 (9) Audited financial statements. – Financial statements that have been prepared 18
6567 in accordance with Generally Accepted Accounting Principles and examined 19
6668 by an independent certified public accountant. 20
6769 (10) Binding reservation agreement. – A binding contractual agreement between a 21
6870 provider and a depositor that requires the payment of a deposit to reserve the 22
6971 right to purchase continuing care, including the right to live in an independent 23
7072 living unit at a continuing care retirement community. A purchase and sale 24
7173 agreement for an independent living unit shall not be considered a binding 25
7274 reservation agreement for the purposes of this Article. 26
7375 (11) Cancel. – To terminate the force and effect of an agreement or contract. 27
7476 (12) Continuing care. – The rendering to an individual other than an individual 28
7577 related by blood, marriage, or adoption to the person rendering the care, of 29
7678 housing in an independent living unit, together with related services, including 30
7779 access, when needed, to progressive levels of health care, including either 31
7880 assisted living care, as defined in G.S. 131D-2.1, or nursing care, as defined 32
7981 in G.S. 131E-176, or both, regardless of whether the health care is provided at 33
8082 the continuing care retirement community where the individual resides or 34
8183 another location, or through a contractual relationship with a third party, 35
8284 pursuant to a contract effective for the life of the individual or for a period 36
8385 longer than one year. 37
8486 (13) Continuing care at home. – A program offered by a provider holding a 38
8587 permanent license under this Article that provides continuing care to an 39
8688 individual who is not yet receiving housing, which may include programs that 40
8789 offer an individual an opportunity to move to an independent living unit at a 41
8890 future date, if desired, according to the provider's established priority and 42
8991 admissions policies at the continuing care retirement community sponsoring 43
9092 the continuing care at home program. 44
9193 (14) Continuing care retirement community. – A retirement community consisting 45
9294 of one or more structures where a provider renders continuing care to 46
9395 residents. A distinct phase of development approved by the Commissioner 47
9496 may be considered to be the continuing care retirement community when a 48
9597 project is being developed in successive distinct phases over a period of time. 49
9698 (15) Control. – The direct or indirect ability to direct or cause the direction of the 50
9799 management and policies of a person, including the right to designate or elect 51 General Assembly Of North Carolina Session 2025
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99101 not less than a majority of the members of its board of directors or other 1
100102 governing board or body. 2
101103 (16) Controlling person. – The person that controls an applicant or provider. 3
102104 (17) Debt service coverage ratio. – A capital structure ratio that measures a 4
103105 provider's ability to pay annual debt service with cash flow from net cash 5
104106 revenues and net entrance fee receipts. The quotient shall be calculated by 6
105107 dividing the sum of total excess of revenues over or under expenses plus 7
106108 interest expense, depreciation expense, amortization expense, other noncash 8
107109 operating losses or expenses, and net cash proceeds from entrance fees, minus 9
108110 entrance fee amortization, entrance fee refunds contractually past due, and 10
109111 other noncash operating gains or revenues divided by annual debt service. 11
110112 Entrance fees received from the initial residents of independent living units at 12
111113 a continuing care retirement community that have been financed in whole or 13
112114 in part with the proceeds of indebtedness shall be excluded from the net 14
113115 proceeds from entrance fees up to an amount equal to the aggregate of the 15
114116 principal amount of the indebtedness. 16
115117 (18) Deposit. – Any transfer of consideration made by a depositor to a provider to 17
116118 reserve an independent living unit at a continuing care retirement community. 18
117119 (19) Entrance fee. – The sum of any initial, amortized, or deferred transfer of 19
118120 consideration made or to be made by, or on behalf of, an individual entering 20
119121 into a continuing care or continuing care at home contract. 21
120122 (20) Escrow agent. – Any person approved by the Commissioner to hold entrance 22
121123 fees and deposits required to be placed in escrow under this Article. 23
122124 (21) Escrow agreement. – An agreement between a provider and an escrow agent 24
123125 by which entrance fees and deposits required to be held in escrow in 25
124126 accordance with this Article are held by the escrow agent until release is 26
125127 permitted in accordance with this Article. 27
126128 (22) Hazardous condition. – A present, or reasonably anticipated future condition, 28
127129 whereby (i) a provider is unlikely to be able to meet its continuing care 29
128130 obligations or to pay other obligations in the normal course of business or (ii) 30
129131 the continued operation of a provider or continuing care retirement 31
130132 community in its current condition is potentially harmful to depositors, 32
131133 residents, creditors, or the general public. 33
132134 (23) Housing. – A living unit set forth in a continuing care contract. 34
133135 (24) Independent certified public accountant. – A certified public accountant or 35
134136 accounting firm in good standing with the American Institute of Certified 36
135137 Public Accountants and in all states in which he or she is licensed to practice 37
136138 who is not employed by, or otherwise affiliated with, an applicant or provider. 38
137139 (25) Independent living unit. – A living unit in a continuing care retirement 39
138140 community for residents who are routinely able to carry out activities of daily 40
139141 living, as defined in G.S. 160D-915, with minimal or no assistance. The 41
140142 accommodations may be in the form of apartments, flats, houses, cottages, 42
141143 condominium units, or rooms. Receiving home care or similar services, 43
142144 regardless of whether the services are provided by the provider or another 44
143145 person, does not preclude a living unit from being considered an independent 45
144146 living unit. 46
145147 (26) Insolvent. – A condition whereby the provider is unable to pay its obligations 47
146148 as they come due in the normal course of business. 48
147149 (27) Living unit. – An independent living unit, adult care home bed, nursing bed, 49
148150 or other area within a continuing care retirement community set aside for the 50
149151 exclusive use or control of one or more identified residents. 51 General Assembly Of North Carolina Session 2025
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151153 (28) Long-term care facility. – As defined in G.S. 131E-231. 1
152154 (29) Manager. – A person who administers the day-to-day business operations of 2
153155 a continuing care retirement community for a provider, subject to the policies, 3
154156 directives, and oversight of the provider. 4
155157 (30) Net cash proceeds from entrance fees. – Total entrance fees received less 5
156158 entrance fees refunded, and less initial entrance fees received for new 6
157159 independent living units. 7
158160 (31) Nonbinding reservation agreement. – An agreement between a provider and a 8
159161 depositor, which may be canceled by either party upon written notice at any 9
160162 time, confirming a person's desire to reserve an independent living unit at a 10
161163 continuing care retirement community on a nonbinding basis. 11
162164 (32) Obligated group. – One or more persons that agree to be jointly and severally 12
163165 bound by a financing structure containing security provisions and covenants 13
164166 applicable to the group. 14
165167 (33) Occupancy rate. – A ratio used to show the actual occupancy or utilization of 15
166168 living units, calculated by living unit type, at a continuing care retirement 16
167169 community for a given time period expressed as a percent. The occupancy rate 17
168170 shall be a rolling average that is equal to 100 times the quotient obtained by 18
169171 dividing occupied living unit days by living unit days available. For purposes 19
170172 of this definition, "living unit days available" is the maximum number of 20
171173 living unit days that would have been provided if all available living units 21
172174 were filled during the given time period. The total shall equal the sum of all 22
173175 living units, minus any living units that are unavailable for occupancy, on each 23
174176 day for the given time period. For purposes of this definition, "occupied living 24
175177 unit days" is the sum of each daily living unit census at the continuing care 25
176178 retirement community for a given time period, excluding any second person 26
177179 occupants. The total shall equal the sum of each daily census for the given 27
178180 time period. 28
179181 (34) Periodic fee. – The fee charged to a resident on a monthly or other periodic 29
180182 basis for housing, services, or both. 30
181183 (35) Person. – An individual, partnership, firm, association, corporation, 31
182184 joint-stock company, trust, any similar entity, or any combination of the 32
183185 foregoing acting in concert. 33
184186 (36) Presale. – Entering into an agreement or contract with a depositor for an 34
185187 independent living unit that is not yet constructed or available for occupancy. 35
186188 (37) Primary market area. – The area from which a continuing care retirement 36
187189 community will likely draw the majority of its residents. 37
188190 (38) Prospective financial statements. – Financial forecasts or financial 38
189191 projections, including the summaries of significant assumptions and 39
190192 accounting policies prepared by an independent certified public accountant. 40
191193 (39) Provider. – A person that offers or undertakes to provide continuing care under 41
192194 a continuing care or continuing care at home contract, or that represents 42
193195 himself, herself, or itself as providing continuing care. For the purposes of this 43
194196 Article, the term provider shall also include a person who has been issued a 44
195197 permit to accept deposits, a start-up certificate, or a preliminary certificate. 45
196198 (40) Related party. – A person or persons that have common interests with a 46
197199 provider as a result of ownership, control, or by contract, including affiliates, 47
198200 principal owners, management, or their affiliates and their management and 48
199201 members of the immediate family of the principal owners, management, or 49
200202 their affiliates and their management. 50 General Assembly Of North Carolina Session 2025
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202204 (41) Resident. – An individual who enters into a continuing care or continuing care 1
203205 at home contract with a provider, or who is designated to be the individual to 2
204206 receive care under the contract. 3
205207 (42) Satisfactory actuarial balance. – Meeting all of the required conditions, as of 4
206208 a specified valuation date, as set forth in accordance with accepted actuarial 5
207209 standard of practice. 6
208210 "§ 58-64A-10. Rulemaking authority. 7
209211 The Commissioner may adopt rules to implement the provisions of this Article. 8
210212 "§ 58-64A-15. Dividends and distributions. 9
211213 No dividend or other distribution of equity or net assets shall be paid by any provider after 10
212214 the Commissioner has determined that the provider is in a hazardous condition or has been 11
213215 determined to not be in satisfactory actuarial balance in an actuarial study filed with the 12
214216 Commissioner pursuant to G.S. 58-64A-210, or when the payment would have the effect of 13
215217 creating a hazardous condition in the provider or cause the provider to not be in satisfactory 14
216218 actuarial balance. 15
217219 "§ 58-64A-20. Commissioner approval required to offer or provide continuing care. 16
218220 No person shall engage in the business of offering or providing continuing care in this State 17
219221 without a certification, license, permit, or other approval from the Commissioner as provided in 18
220222 this Article. Engaging in the business of offering or providing continuing care in this State 19
221223 includes all of the following: 20
222224 (1) Accepting any deposit or any other payment that is related to continuing care. 21
223225 (2) Entering into any nonbinding reservation agreement, binding reservation 22
224226 agreement, continuing care contract, or continuing care at home contract. 23
225227 (3) Commencing construction of a prospective continuing care retirement 24
226228 community. 25
227229 (4) Converting an existing building or buildings to a continuing care retirement 26
228230 community. 27
229231 (5) Executing new nonbinding reservation agreements, binding reservation 28
230232 agreements, continuing care contracts, or continuing care at home contracts 29
231233 after a permit, certificate, or license issued pursuant to this Article has been 30
232234 inactivated, surrendered, or forfeited. 31
233235 (6) Assuming responsibility for continuing care and continuing care at home 32
234236 contracts. 33
235237 (7) Advertising or marketing to the general public any product similar to 34
236238 continuing care through the use of such terms as "life care," "life plan," 35
237239 "continuing care," or "guaranteed care for life," or similar terms, words, or 36
238240 phrases. 37
239241 "§ 58-64A-25. Leasing real property for a continuing care retirement community. 38
240242 (a) An applicant or provider who intends to collect or does collect entrance fees shall not 39
241243 lease any land or other real property from another person if the land or other real property is to 40
242244 be used as a material part of a continuing care retirement community operated by the applicant 41
243245 or provider without first obtaining approval from the Commissioner. 42
244246 (b) When considering whether to allow an applicant or provider to lease any of the real 43
245247 property of a continuing care retirement community under this section, the Commissioner shall 44
246248 consider all relevant factors, including all of the following: 45
247249 (1) The terms of the proposed lease, including the proposed length of the lease 46
248250 and any proposed purchase options. 47
249251 (2) The owner of the real property and the owner's relationship to the applicant or 48
250252 provider. 49
251253 (3) The distance from any existing real property owned by the applicant or 50
252254 provider. 51 General Assembly Of North Carolina Session 2025
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254256 "§ 58-64A-30. Required electronic filings and submissions. 1
255257 Except when required by the Commissioner to submit a hard copy, all applicants and 2
256258 providers shall submit all filings required by this Article electronically, in a form and manner 3
257259 acceptable to the Commissioner and in compliance with the Uniform Electronic Transactions 4
258260 Act. 5
259261 "§ 58-64A-35. Waiver or modification. 6
260262 The Commissioner may waive or modify any provision of this Article if the Commissioner 7
261263 determines a waiver or modification is justified based on any of the following: 8
262264 (1) A state of emergency or disaster being proclaimed in this State or for an area 9
263265 within this State under G.S. 166A-19.20 or G.S. 166A-19.21 or whenever the 10
264266 President of the United States has issued a major disaster declaration for the 11
265267 State or for an area within the State under the Stafford Act, 42 U.S.C. § 5121, 12
266268 et seq. 13
267269 (2) An incident beyond a provider's reasonable control, including an act of God, 14
268270 insurrection, strike, fire, pandemic, epidemic, power outage, or systemic 15
269271 technological failure that substantially affects the daily business operations of 16
270272 a provider or a continuing care retirement community. 17
271273 "§ 58-64A-40. Confidential treatment. 18
272274 (a) All of the following shall be confidential and privileged, shall not be considered a 19
273275 public record under either G.S. 58-2-100 or Chapter 132 of the General Statutes, shall not be 20
274276 subject to subpoena, and shall not be subject to discovery or admissible in evidence in any private 21
275277 civil action: 22
276278 (1) Any third-party management contract or proposed management contract 23
277279 provided to the Commissioner pursuant to G.S. 58-64A-55(a)(3) or 24
278280 G.S. 58-64A-240(a). 25
279281 (2) Any lease agreement or proposed lease agreement provided to the 26
280282 Commissioner pursuant to G.S. 58-64A-25 or G.S. 58-64A-55(a)(4). 27
281283 (3) Any request for approval provided to the Commissioner pursuant to 28
282284 G.S. 58-64A-230(d) or G.S. 58-64A-235(a). 29
283285 (4) The actuarial study, other than the statement of actuarial opinion, provided to 30
284286 the Commissioner pursuant to G.S. 58-64A-60(a)(3), 58-64A-90(b)(3), 31
285287 58-64A-185(a)(4), or 58-64A-210. 32
286288 (5) Any market study provided to the Commissioner pursuant to 33
287289 G.S. 58-64A-55(a)(9) or G.S. 58-64A-185(a)(5). 34
288290 (6) Any feasibility study provided to the Commissioner pursuant to 35
289291 G.S. 58-64A-60(a)(2) or G.S. 58-64A-90(b)(2). 36
290292 (7) Documents, materials, or other information in the possession or control of the 37
291293 Commissioner that are obtained by or disclosed to the Commissioner or any 38
292294 other person in the course of an investigation or examination made pursuant 39
293295 to G.S. 58-64A-295 or G.S. 58-64A-380. 40
294296 (8) All working papers, information, documents, and copies of those materials 41
295297 produced by, obtained by, or disclosed to the Commissioner in connection 42
296298 with the financial analysis of a provider by the Commissioner. 43
297299 (b) Notwithstanding subsection (a) of this section, the Commissioner is authorized to use 44
298300 these documents, materials, or other information in the furtherance of any regulatory or legal 45
299301 action brought as a part of the Commissioner's official duties. The Commissioner shall not 46
300302 otherwise make these documents, materials, or other information public without the prior written 47
301303 consent of the provider to which it pertains unless the Commissioner, after giving the provider 48
302304 and its related parties who would be affected thereby notice and opportunity to be heard, 49
303305 determines that the interest of residents or the public will be served by their publication, in which 50 General Assembly Of North Carolina Session 2025
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305307 event the Commissioner may publish all or any part of the information in a manner deemed 1
306308 appropriate by the Commissioner. 2
307309 (c) Neither the Commissioner nor any person who received any documents, materials, or 3
308310 other information while acting under the authority of the Commissioner pursuant to this Article 4
309311 or with whom any documents, materials, or other information are shared pursuant to this Article 5
310312 shall be permitted or required to testify in any private civil action concerning any confidential 6
311313 documents, materials, or information subject to subsection (a) of this section. 7
312314 (d) Any document, material, or other information that is shared with the Commissioner 8
313315 that is not covered under subsection (a) of this section that an applicant, provider, or other person 9
314316 believes is confidential or a trade secret should be marked as confidential or as a trade secret 10
315317 before submitting to the Commissioner. Any document, material, or other information that is not 11
316318 marked as confidential is not eligible for confidential treatment pursuant to G.S. 132-1.2. 12
317319 (e) To assist in the performance of the duties imposed by this Article, the Commissioner 13
318320 may do both of the following: 14
319321 (1) Share documents, materials, or other information, including the confidential 15
320322 and privileged documents, materials, or information subject to subsection (a) 16
321323 or (d) of this section, with other state, federal, and international regulatory 17
322324 agencies, and with state, federal, and international law enforcement 18
323325 authorities, provided that the recipient agrees in writing to maintain the 19
324326 confidentiality and privileged status of the document, material, or other 20
325327 information and has verified in writing the legal authority to maintain 21
326328 confidentiality. 22
327329 (2) Receive documents, materials, or information, including otherwise 23
328330 confidential and privileged documents, materials, or information from 24
329331 regulatory and law enforcement officials of other foreign or domestic 25
330332 jurisdictions, and shall maintain as confidential or privileged any document, 26
331333 material, or information received with notice or the understanding that it is 27
332334 confidential or privileged under the laws of the jurisdiction that is the source 28
333335 of the document, material, or information. 29
334336 (f) The sharing of information by the Commissioner pursuant to this section shall not 30
335337 constitute a delegation of regulatory authority or rulemaking, and the Commissioner is solely 31
336338 responsible for the administration, execution, and enforcement of the provisions of this Article. 32
337339 (g) No waiver of any applicable privilege or claim of confidentiality in the documents, 33
338340 materials, or information shall occur as a result of disclosure to the Commissioner under this 34
339341 section or as a result of sharing as authorized in subsection (e) of this section. 35
340342 "§ 58-64A-45. Advertisement in conflict with disclosures and contracts. 36
341343 A provider may not engage in any type of advertisement for a continuing care retirement 37
342344 community if the advertisement contains a statement or representation which materially conflicts 38
343345 with the disclosures required under this Article or materially conflicts with any continuing care 39
344346 or continuing care at home contract offered by the provider. 40
345347 "Part 2. Approval, Certification, Licensure, and Permitting Process. 41
346348 "§ 58-64A-50. Permit to accept deposits. 42
347349 (a) No person shall market a proposed continuing care retirement community without a 43
348350 permit from the Commissioner. A person may apply for a permit by paying an application fee of 44
349351 two hundred dollars ($200.00) and filing an application on a form prescribed by the 45
350352 Commissioner. The application form shall include all of the following: 46
351353 (1) The name, business address, and telephone number of the applicant. 47
352354 (2) The name and business address of the applicant's controlling person, if control 48
353355 of the applicant does not reside with the applicant. 49
354356 (3) A proposed nonbinding reservation agreement. 50 General Assembly Of North Carolina Session 2025
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356358 (4) A proposed escrow agreement that meets the requirements of 1
357359 G.S. 58-64A-105. 2
358360 (5) A description of the proposed continuing care retirement community which 3
359361 shall include all of the following: 4
360362 a. The location of the proposed continuing care retirement community. 5
361363 b. The types of living units to be offered. 6
362364 c. The types of continuing care contracts to be offered. 7
363365 d. A description of the services that will be provided to residents, 8
364366 including an indication if any services will be provided by any related 9
365367 parties or third parties. 10
366368 e. A description of the applicant's corporate structure and experience in 11
367369 developing or operating continuing care retirement communities, 12
368370 including the experience of any related party of the applicant. 13
369371 (b) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 14
370372 response to an application for a permit to accept deposits. 15
371373 (c) The Commissioner shall approve an application for a permit to accept deposits if all 16
372374 of the following requirements are met: 17
373375 (1) The application complies with this section. 18
374376 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 19
375377 applicant. 20
376378 (3) The proposed escrow agreement meets the requirements of G.S. 58-64A-105. 21
377379 (4) The proposed escrow agent and depository are acceptable in accordance with 22
378380 G.S. 58-64A-100. 23
379381 (d) After the issuance of a permit to accept deposits, the applicant may do all of the 24
380382 following: 25
381383 (1) Disseminate materials describing the intent to develop a continuing care 26
382384 retirement community. 27
383385 (2) Enter into nonbinding reservation agreements. 28
384386 (3) Collect deposits in an amount not to exceed five thousand dollars ($5,000). 29
385387 All deposits collected shall be placed in escrow and shall only be released in 30
386388 accordance with Part 4 of this Article. 31
387389 (e) After the issuance of a permit to accept deposits, the Commissioner shall require the 32
388390 provider to file periodic status reports in a form prescribed by the Commissioner. 33
389391 "§ 58-64A-55. Start-up certificate. 34
390392 (a) A person may apply for a start-up certificate by paying an application fee of two 35
391393 thousand dollars ($2,000) and submitting all of the following to the Commissioner for review: 36
392394 (1) A statement signed by the applicant, under penalty of perjury, certifying that 37
393395 to the best of the applicant's knowledge and belief, the items submitted in the 38
394396 application are correct. If the applicant is a corporation, the chief executive 39
395397 officer or other authorized individual shall sign the statement. If there are 40
396398 multiple applicants, these requirements shall apply to each applicant. 41
397399 (2) A statement disclosing any revocation or other disciplinary action taken, or in 42
398400 the process of being taken, against a license, permit, or certificate held or 43
399401 previously held by the applicant, any current or former related party, or any 44
400402 person included or to be included in a current or proposed obligated group. 45
401403 (3) If the applicant intends to employ a third-party management company to 46
402404 manage the continuing care retirement community, a copy of the management 47
403405 contract or proposed management contract, if available, along with a narrative 48
404406 describing the proposed third-party management company's experience 49
405407 managing continuing care retirement communities. 50 General Assembly Of North Carolina Session 2025
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407409 (4) If the applicant intends to lease any land or other real property to be used as 1
408410 part or all of the proposed continuing care retirement community, the name of 2
409411 the person from whom the land or other real property will be leased along with 3
410412 a copy of the lease agreement, or proposed lease agreement, if available, or a 4
411413 statement describing the applicant's intentions, including the intended length 5
412414 of the lease, if a lease agreement or proposed lease agreement is not available. 6
413415 If the applicant intends to lease any of the real property of the continuing care 7
414416 retirement community and to collect entrance fees, Commissioner approval 8
415417 must be received pursuant to G.S. 58-64A-25. 9
416418 (5) If the applicant is not the owner of the proposed site, a statement identifying 10
417419 the current owner and any plans the applicant has for acquiring the proposed 11
418420 site, including details of any purchase option and requirements for a purchase 12
419421 option deposit. If a purchase option requires a purchase option deposit, the 13
420422 purchase option deposit shall be placed in escrow or secured in a manner 14
421423 acceptable to the Commissioner. 15
422424 (6) A list of all continuing care retirement communities currently or previously 16
423425 owned, operated, managed, or developed by the applicant or any related party 17
424426 of the applicant. The list shall do all of the following: 18
425427 a. Furnish the name, address, city, and state of each continuing care 19
426428 retirement community listed, and explain the existing or past 20
427429 relationship to the applicant. 21
428430 b. Specify the current status of each continuing care retirement 22
429431 community listed and include any administrative actions or financial 23
430432 problems that currently exist, or have existed, within three years after 24
431433 any relationship was terminated. 25
432434 (7) A disclosure statement that meets the requirements of G.S. 58-64A-150. 26
433435 (8) If the applicant intends to enter into binding reservation agreements, a copy 27
434436 of the binding reservation agreement that the applicant intends to use. 28
435437 (9) A market study prepared by a person experienced in the preparation of 29
436438 continuing care retirement community market studies. 30
437439 (10) Any other data, financial statements, and pertinent information as the 31
438440 Commissioner may reasonably require with respect to the applicant, the 32
439441 applicant's controlling person, or the proposed continuing care retirement 33
440442 community to assist in determining the market and financial viability of the 34
441443 proposed continuing care retirement community and the competency, 35
442444 experience, and integrity of the applicant's and, if applicable, the applicant's 36
443445 controlling person's, governing body, officers, and management. 37
444446 (b) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 38
445447 response to an application for a start-up certificate. 39
446448 (c) The Commissioner shall approve an application for a start-up certificate if all of the 40
447449 following requirements are met: 41
448450 (1) The application complies with this section. 42
449451 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 43
450452 applicant. 44
451453 (3) The disclosure statement meets the requirements of G.S. 58-64A-150. 45
452454 (4) A market for the proposed continuing care retirement community appears to 46
453455 exist and the continuing care retirement community appears to be financially 47
454456 viable, as evidenced by the market study and the five-year prospective 48
455457 financial statements included in the applicant's disclosure statement. 49 General Assembly Of North Carolina Session 2025
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457459 (5) The applicant's and, if applicable, the applicant's controlling person's, 1
458460 governing body, officers, and management are, in the Commissioner's 2
459461 opinion, competent, experienced, and of good integrity. 3
460462 (d) After issuing a start-up certificate, the Commissioner shall do all of the following: 4
461463 (1) Require the provider to submit periodic sales, development, and unaudited 5
462464 financial statements in a form prescribed by the Commissioner. 6
463465 (2) Post the disclosure statement of the continuing care retirement community on 7
464466 the Department's website. 8
465467 (e) After receiving a start-up certificate from the Commissioner, the provider may do all 9
466468 of the following: 10
467469 (1) Enter into binding reservation agreements and continuing care contracts. 11
468470 (2) Accept entrance fees and deposits greater than five thousand dollars ($5,000). 12
469471 All or any part of an entrance fee or deposit collected shall be placed in escrow 13
470472 and shall only be released in accordance with Part 4 of this Article. 14
471473 (3) Begin site preparation work. 15
472474 (4) Construct model independent living units for marketing. 16
473475 "§ 58-64A-60. Preliminary certificate. 17
474476 (a) A person may apply for a preliminary certificate by submitting all of the following to 18
475477 the Commissioner for review: 19
476478 (1) A statement signed by the applicant, under penalty of perjury, certifying that 20
477479 to the best of the applicant's knowledge and belief, the items submitted in the 21
478480 application are correct. If the applicant is a corporation, the chief executive 22
479481 officer or other authorized individual shall sign the statement. If there are 23
480482 multiple applicants, these requirements shall apply to each applicant. 24
481483 (2) A feasibility study, prepared by an independent person experienced in 25
482484 preparing feasibility studies for continuing care retirement communities, with 26
483485 financial, marketing, and actuarial assumptions that projects the market and 27
484486 financial viability of the proposed continuing care retirement community. The 28
485487 study shall include all of the following: 29
486488 a. A description of the proposed continuing care retirement community, 30
487489 its service package, the number and type of living units, fee structure, 31
488490 and anticipated opening date, including a detailed schedule of 32
489491 projected periodic fees and a description of how the projected periodic 33
490492 fees were computed. 34
491493 b. A description of any proposed construction plans, construction 35
492494 financing, and permanent financing for the proposed continuing care 36
493495 retirement community. 37
494496 c. A description of the anticipated source, cost, terms, and uses of all 38
495497 funds to be used in the real property acquisition, construction, 39
496498 marketing, and operation for the proposed continuing care retirement 40
497499 community, including all of the following: 41
498500 1. A description of all debt to be incurred by the applicant, 42
499501 including the source, anticipated terms, and costs of financing. 43
500502 2. A description of the source and amount of equity to be 44
501503 contributed by the applicant or any other person. 45
502504 3. A description of the source and amount of all other funds, 46
503505 including entrance fees, that will be necessary to complete and 47
504506 operate the proposed continuing care retirement community. 48
505507 4. A statement itemizing all estimated project costs, including the 49
506508 real property costs, the cost of acquiring or designing and 50
507509 constructing the proposed continuing care retirement 51 General Assembly Of North Carolina Session 2025
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509511 community, and all similar costs that the applicant expects to 1
510512 incur prior to the commencement of operation. This 2
511513 itemization shall identify all costs related to the proposed 3
512514 continuing care retirement community, including financing 4
513515 expenses, resident acquisition costs, marketing costs, and 5
514516 furniture and equipment. 6
515517 5. An estimate of any reserves required by financing and the 7
516518 operating reserve required pursuant to Part 11 of this Article. 8
517519 6. An estimate of the amount of funds, if any, that will be 9
518520 necessary to fund start-up losses and to otherwise provide 10
519521 additional financial resources in an amount sufficient to ensure 11
520522 full performance by the applicant of its continuing care 12
521523 contract obligations. 13
522524 d. An analysis of the potential market for the applicant's proposed 14
523525 continuing care retirement community, addressing all of the following: 15
524526 1. The population, household growth, age distribution, household 16
525527 income, household tenure, and resale housing values within the 17
526528 primary market area. 18
527529 2. A demand analysis of the range of likely target consumers 19
528530 within the primary market area as well as estimated penetration 20
529531 rates. 21
530532 3. An economic analysis of current market conditions and trends 22
531533 that can impact the feasibility of the proposed continuing care 23
532534 retirement community, positively or negatively, including real 24
533535 estate, income, employment, and the general economic outlook 25
534536 for the primary market area and surrounding areas. 26
535537 4. An analysis of the project location and immediate area in 27
536538 relationship to key variables, including accessibility, 28
537539 employment, and proximity to health care, retail, and other 29
538540 services. 30
539541 5. The types of services and amenities desired and the forms of 31
540542 ownership or interest in real property preferred. 32
541543 6. Existing and planned competition in the primary market area. 33
542544 e. A description of the sales and marketing plan, including all of the 34
543545 following: 35
544546 1. Marketing projections, anticipated sales, and cancellation 36
545547 rates. 37
546548 2. Month-by-month projections of independent living unit sales 38
547549 through stabilized occupancy. 39
548550 3. A description of the marketing methods, staffing, and 40
549551 advertising media to be used by the applicant. 41
550552 4. An estimate of the total entrance fees to be received prior to 42
551553 opening the proposed continuing care retirement community. 43
552554 f. Projected move-in rates and resident profiles, including couple mix by 44
553555 living unit type, age distribution, adult care home bed and nursing bed 45
554556 utilization, and living unit turnover or resale rates. 46
555557 g. A description or analysis of costs and revenues throughout the 47
556558 development and resident fill-up period of the proposed continuing 48
557559 care retirement community. 49
558560 h. Prospective financial statements for the period commencing on the 50
559561 first day of the applicant's current fiscal year through at least the fifth 51 General Assembly Of North Carolina Session 2025
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561563 year of operation which shall be prepared in accordance with standards 1
562564 adopted by the American Institute of Certified Public Accountants. 2
563565 i. Any other factors that, in the opinion of the preparer, will affect the 3
564566 feasibility of the proposed continuing care retirement community. 4
565567 j. The name of the person who prepared the feasibility study and the 5
566568 experience of the person in preparing similar studies or otherwise 6
567569 consulting in the field of continuing care. 7
568570 k. An evaluation and opinion by the person who prepared the feasibility 8
569571 study of the underlying assumptions used as a basis for the study, 9
570572 including a statement on whether the assumptions are reasonable and 10
571573 proper. 11
572574 (3) An actuarial study prepared in accordance with accepted actuarial standards 12
573575 of practice which estimates the earliest year that the proposed continuing care 13
574576 retirement community is projected to be in satisfactory actuarial balance. 14
575577 Applicants who do not or will not collect entrance fees or some other 15
576578 prepayment of costs are exempt from this requirement and shall only be 16
577579 required to submit an actuarial projection of future population flows and adult 17
578580 care home bed and nursing bed needs. An actuarial projection of future 18
579581 population flows and adult care home bed and nursing bed needs shall use (i) 19
580582 appropriate mortality, morbidity, withdrawal, occupancy, and other 20
581583 demographic assumptions and (ii) a projection period that extends to a point 21
582584 at which, in the actuary's professional judgment, the use of a longer period 22
583585 would not materially affect the results and conclusions. 23
584586 (4) An updated disclosure statement that meets the requirements of 24
585587 G.S. 58-64A-150. 25
586588 (5) At least one of the following: 26
587589 a. Confirmation of signed binding reservation agreements or continuing 27
588590 care contracts for at least fifty percent (50%) of the new independent 28
589591 living units, reserved by a deposit equal to at least ten percent (10%) 29
590592 of the entrance fee. 30
591593 b. Confirmation of signed binding reservation agreements or continuing 31
592594 care contracts for at least fifty percent (50%) of the new independent 32
593595 living units, reserved by a nonrefundable deposit equal to the periodic 33
594596 fee for at least two months for proposed continuing care retirement 34
595597 communities that have no entrance fee. 35
596598 c. Confirmation of one hundred thousand dollars ($100,000) placed on 36
597599 deposit with the Commissioner, if the applicant (i) does not collect 37
598600 presale entrance fees or deposits in an amount equal to at least ten 38
599601 percent (10%) of the entrance fee or (ii) does not collect presale 39
600602 entrance fees or deposits and does not collect nonrefundable deposits 40
601603 equal to the periodic fee of at least two months. This deposit is subject 41
602604 to the following requirements: 42
603605 1. The deposit shall only be returned to the applicant upon 43
604606 issuance of a permanent license. 44
605607 2. The deposit shall be made in accordance with G.S. 58-5-20. 45
606608 3. The deposit shall automatically be forfeited if the applicant 46
607609 does not obtain a permanent license within five years after the 47
608610 issuance of a preliminary certificate. Forfeited deposits shall 48
609611 be remitted to the Civil Penalty and Forfeiture Fund in 49
610612 accordance with G.S. 115C-457.2. 50 General Assembly Of North Carolina Session 2025
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612614 (6) If applicable, confirmation that commitments have been secured for 1
613615 construction financing and long-term financing or that a documented plan 2
614616 acceptable to the Commissioner has been adopted by the applicant for 3
615617 long-term financing. 4
616618 (b) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 5
617619 response to an application for a preliminary certificate. 6
618620 (c) The Commissioner shall approve an application for a preliminary certificate if all of 7
619621 the following requirements are met: 8
620622 (1) The application complies with this section. 9
621623 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 10
622624 applicant. 11
623625 (3) The feasibility study meets all of the following requirements: 12
624626 a. Includes in the prospective financial statements all obligations and 13
625627 liabilities to be undertaken by the applicant pursuant to the terms of 14
626628 the proposed continuing care contracts. 15
627629 b. Demonstrates that the anticipated sources of funds to finance and 16
628630 operate the proposed continuing care retirement community are equal 17
629631 to or greater than the anticipated uses of funds to (i) construct or 18
630632 acquire the proposed continuing care retirement community and (ii) 19
631633 fund start-up losses and provide sufficient resources to ensure full 20
632634 performance of the applicant's continuing care contract obligations. 21
633635 c. Demonstrates that the continuing care retirement community is 22
634636 financially feasible. 23
635637 (4) A market for the continuing care retirement community appears to exist, based 24
636638 on data that meets all of the following requirements: 25
637639 a. Is specific to the proposed continuing care retirement community. 26
638640 b. Considers existing and proposed competition in the primary market 27
639641 area. 28
640642 c. Demonstrates the existence of a market for the age, marital status, 29
641643 number, population trends, net worth, home values, and income of the 30
642644 potential residents. 31
643645 d. Demonstrates that the rate of penetration in the proposed market area 32
644646 is within acceptable industry ranges. 33
645647 (5) The actuarial study, if applicable, projects that the proposed continuing care 34
646648 retirement community will be in satisfactory actuarial balance within a 35
647649 reasonable period of time after achieving stabilized occupancy, as determined 36
648650 by the Commissioner, or if no actuarial study is required, the actuarial 37
649651 projection of future population flows demonstrates a sufficient number of 38
650652 adult care home beds and nursing beds to meet the future needs of residents 39
651653 and the future contractual obligations of the applicant, as determined by the 40
652654 Commissioner. 41
653655 (6) The applicant has met one of the requirements in subdivision (5) of subsection 42
654656 (a) of this section. 43
655657 (7) If applicable, the applicant has secured commitments for construction 44
656658 financing and long-term financing or that a documented plan acceptable to the 45
657659 Commissioner has been adopted by the applicant for long-term financing. 46
658660 (8) The applicant demonstrates an ability to comply with this Article and to 47
659661 provide continuing care as proposed and meet all financial obligations related 48
660662 to its operations. 49
661663 (d) After issuing a preliminary certificate, the Commissioner shall do both of the 50
662664 following: 51 General Assembly Of North Carolina Session 2025
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664666 (1) Require the provider to submit periodic sales, development, and unaudited 1
665667 financial statements in a form prescribed by the Commissioner. 2
666668 (2) Post the disclosure statement of the continuing care retirement community on 3
667669 the Department's website. 4
668670 (e) After receiving a preliminary certificate from the Commissioner, the provider may do 5
669671 both of the following: 6
670672 (1) Construct a continuing care retirement community. 7
671673 (2) Convert an existing structure or structures into a continuing care retirement 8
672674 community. 9
673675 "§ 58-64A-65. Permanent license. 10
674676 (a) A person may apply for a permanent license by submitting all of the following to the 11
675677 Commissioner for review: 12
676678 (1) A statement signed by the applicant, under penalty of perjury, certifying that 13
677679 to the best of the applicant's knowledge and belief, the items submitted in the 14
678680 application are correct. If the applicant is a corporation, the chief executive 15
679681 officer or other authorized individual shall sign the statement. If there are 16
680682 multiple applicants, these requirements shall apply to each applicant. 17
681683 (2) An updated disclosure statement that meets the requirements of 18
682684 G.S. 58-64A-150. 19
683685 (3) Confirmation that the applicant has established a plan to have health care 20
684686 available to residents promised in continuing care contracts upon opening, 21
685687 either by the applicant directly, or through contractual agreements. 22
686688 (4) At least one of the following: 23
687689 a. Confirmation of signed binding reservation agreements or continuing 24
688690 care contracts for at least seventy percent (70%) of the new 25
689691 independent living units, reserved by a deposit equal to at least ten 26
690692 percent (10%) of the entrance fee. 27
691693 b. Confirmation of signed binding reservation agreements or continuing 28
692694 care contracts for at least seventy percent (70%) of the new 29
693695 independent living units, reserved by a nonrefundable deposit equal to 30
694696 the periodic fee for at least two months for proposed continuing care 31
695697 retirement communities that have no entrance fee. 32
696698 c. Confirmation of the one hundred thousand dollar ($100,000) deposit 33
697699 required pursuant to G.S. 58-64A-60(a)(5)c. 34
698700 (5) Confirmation that the applicant has long-term financing in place, and if the 35
699701 applicant is leasing the land or other real property of the continuing care 36
700702 retirement community, confirmation that the lease is in place and, if 37
701703 applicable, that the lease has been approved by the Commissioner pursuant to 38
702704 G.S. 58-64A-25. 39
703705 (6) Confirmation that the applicant is in compliance with all other state, federal, 40
704706 municipal, and county laws and regulations. If the applicant is not in 41
705707 compliance, the applicant shall include a statement that describes the nature 42
706708 of the deficiency. 43
707709 (7) A statement concerning any litigation, orders, judgments, or decrees which 44
708710 may involve or impact the applicant or proposed continuing care retirement 45
709711 community. 46
710712 (8) Evidence that the applicant has in place the operating reserve required by Part 47
711713 11 of this Article. 48
712714 (b) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 49
713715 response to an application for a permanent license. 50 General Assembly Of North Carolina Session 2025
714-House Bill 357-Second Edition Page 15
716+House Bill 357-First Edition Page 15
715717 (c) The Commissioner shall approve an application for a permanent license if all of the 1
716718 following requirements are met: 2
717719 (1) The application complies with this section. 3
718720 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 4
719721 applicant. 5
720722 (d) After receiving a permanent license from the Commissioner, the provider may do 6
721723 both of the following: 7
722724 (1) Open the continuing care retirement community. 8
723725 (2) Provide continuing care. 9
724726 (e) If the Commissioner determines that the requirements of subsection (c) of this section 10
725727 are not met, the Commissioner may do either of the following: 11
726728 (1) Deny the application. 12
727729 (2) Issue a restricted permanent license with an explanation of (i) the restrictions 13
728730 established by the Commissioner under subsection (f) of this section and (ii) 14
729731 the conditions the provider must satisfy to qualify for a permanent license. 15
730732 (f) After receiving a restricted permanent license from the Commissioner, the provider 16
731733 may operate a continuing care retirement community under restrictions established by the 17
732734 Commissioner until the Commissioner issues a permanent license. When the Commissioner 18
733735 issues a restricted permanent license, the provider shall inform all depositors and residents within 19
734736 10 business days of (i) all restrictions imposed by the restricted permanent license and (ii) all 20
735737 conditions that the provider must satisfy to qualify for a permanent license. 21
736738 (g) After issuing a permanent license or restricted permanent license, the Commissioner 22
737739 shall do both of the following: 23
738740 (1) Require the provider to submit periodic occupancy reports and financial 24
739741 statements in a form prescribed by the Commissioner. 25
740742 (2) Post the disclosure statement of the continuing care retirement community on 26
741743 the Department's website. 27
742744 (h) A permanent license or restricted permanent license shall be valid for as long as the 28
743745 Commissioner determines that the provider continues to meet the requirements of this Article. 29
744746 "§ 58-64A-70. Review schedule. 30
745747 The Commissioner shall comply with the following schedule in response to an application 31
746748 for (i) a permit to accept deposits, (ii) a start-up certificate, (iii) a preliminary certificate, (iv) a 32
747749 permanent license, (v) an expansion, (vi) a continuing care at home license, (vii) an expansion 33
748750 notification, and (viii) a request for approval pursuant to G.S. 58-64A-230, 58-64A-235, and 34
749751 58-64A-240: 35
750752 (1) Within five business days after receipt of an application, a notification, a 36
751753 request for approval, or of materials intended to supplement an incomplete 37
752754 application, notification, or request for approval, the Commissioner shall 38
753755 acknowledge receipt in writing. 39
754756 (2) Within 10 business days after receipt of an application for a permit to accept 40
755757 deposits, permanent license, and an expansion notification, or of materials 41
756758 intended to supplement an incomplete application or expansion notification, 42
757759 and within 30 days after receipt of an application for a start-up certificate, a 43
758760 preliminary certificate, a continuing care at home license, and an expansion, 44
759761 or a request for approval, or of materials intended to supplement an incomplete 45
760762 application or request for approval, the Commissioner shall determine if the 46
761763 application, notification, or request for approval is complete and inform the 47
762764 applicant in writing of the determination. If the Commissioner determines that 48
763765 the application, notification, or request for approval is incomplete, the notice 49
764766 to the applicant shall specifically set forth and request any additional 50 General Assembly Of North Carolina Session 2025
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766768 information the Commissioner determines is necessary to complete the 1
767769 application, notification, or request for approval. 2
768770 (3) When the Commissioner determines an application, notification, or request 3
769771 for approval is complete, the Commissioner shall approve or deny the 4
770772 application, notification, or request for approval as follows: 5
771773 a. Within five business days for a permit to accept deposits and an 6
772774 expansion notification. 7
773775 b. Within 30 days for a start-up certificate, permanent license, continuing 8
774776 care at home license, expansion, and a request for approval. 9
775777 c. Within 45 days for a preliminary certificate. 10
776778 "§ 58-64A-75. Expiration of a permit to accept deposits and start-up certificate. 11
777779 (a) A permit to accept deposits and a start-up certificate issued pursuant to this Article 12
778780 expires 36 months after issuance. 13
779781 (b) A provider issued a permit to accept deposits or a start-up certificate may request an 14
780782 extension of the permit or certificate. The request for extension shall be made in writing and 15
781783 include both of the following: 16
782784 (1) The reasons why the provider has not applied for a start-up certificate or 17
783785 preliminary certificate, as applicable. 18
784786 (2) The estimated date the provider expects to file the start-up certificate 19
785787 application or the preliminary certificate application, as applicable. 20
786788 (c) In response to a request for an extension, the Commissioner shall do one of the 21
787789 following: 22
788790 (1) If the Commissioner determines there is satisfactory cause for the delay, the 23
789791 Commissioner shall extend the permit to accept deposits or a start-up 24
790792 certificate for up to one year and may, in the Commissioner's discretion, 25
791793 require the provider to update information previously filed pursuant to 26
792794 G.S. 58-64A-50 or G.S. 58-64A-55 before approving any extension. There is 27
793795 no limit to the number of extensions that may be granted by the 28
794796 Commissioner. 29
795797 (2) If the Commissioner determines that there is no satisfactory cause for the 30
796798 delay, the Commissioner shall instruct the escrow agent to refund to 31
797799 depositors all deposits held in escrow, plus any interest that may be due under 32
798800 the terms of any nonbinding reservation agreement, binding reservation 33
799801 agreement, or continuing care contract. 34
800802 (d) Within 10 business days of the Commissioner's denial of an extension, the provider 35
801803 shall notify each depositor of the Commissioner's denial of the extension, of the expiration of the 36
802804 permit to accept deposits or a start-up certificate, and of any right to a refund of their deposits. 37
803805 "§ 58-64A-80. Denial of an application, notification, or other request for approval. 38
804806 (a) If the Commissioner denies an application, notification, or any other request for 39
805807 approval pursuant to this Article, the Commissioner shall notify the applicant in writing of the 40
806808 denial. The notification shall state the grounds for the denial. To obtain a review of the 41
807809 Commissioner's denial, the applicant shall make written demand upon the Commissioner within 42
808810 30 days after service upon the applicant of notification of the denial. The review shall be 43
809811 completed without undue delay, and the applicant shall be notified promptly in writing as to the 44
810812 outcome of the review. If the applicant disagrees with the outcome of the review and seeks a 45
811813 hearing under Article 3A of Chapter 150B of the General Statutes, the applicant shall make a 46
812814 written demand upon the Commissioner for the hearing within 30 days after service upon the 47
813815 applicant of the notification of the outcome. 48
814816 (b) If the Commissioner denies an application, notification, or other request for approval 49
815817 pursuant to this Article, no portion of the fee associated with the application, notification, or 50
816818 request for approval shall be refunded. 51 General Assembly Of North Carolina Session 2025
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819+House Bill 357-First Edition Page 17
818820 "Part 3. Expansion. 1
819821 "§ 58-64A-85. Expansion notification. 2
820822 (a) Prior to marketing and collecting deposits for a proposed expansion of a continuing 3
821823 care retirement community that is twenty percent (20%) or more of existing independent living 4
822824 units, a provider shall do both of the following: 5
823825 (1) Notify and obtain written approval from the Commissioner. 6
824826 (2) Notify all residents in writing of the provider's intent to expand the number of 7
825827 independent living units at the continuing care retirement community. This 8
826828 notification shall include the description required by subdivision (b)(1) of this 9
827829 section. 10
828830 (b) The expansion notification to the Commissioner required by this section shall include 11
829831 all of the following: 12
830832 (1) A description of the proposed expansion project, including the number of 13
831833 independent living units to be added. 14
832834 (2) If the provider intends to enter into nonbinding reservation agreements, 15
833835 binding reservation agreements, or both, a copy of the proposed agreements 16
834836 that the provider intends to use. 17
835837 (3) A proposed escrow agreement that meets the requirements of 18
836838 G.S. 58-64A-105. 19
837839 (4) An updated disclosure statement that meets the requirements of 20
838840 G.S. 58-64A-150. 21
839841 (c) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 22
840842 response to an expansion notification. 23
841843 (d) The Commissioner shall approve the expansion notification if all of the following 24
842844 requirements are met: 25
843845 (1) The expansion notification complies with this section. 26
844846 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 27
845847 provider. 28
846848 (3) The proposed escrow agreement meets the requirements of G.S. 58-64A-105. 29
847849 (4) The proposed escrow agent and depository are acceptable in accordance with 30
848850 G.S. 58-64A-100. 31
849851 (e) After the Commissioner approves the expansion notification, the provider shall 32
850852 submit periodic sales and development reports to the Commissioner in a form prescribed by the 33
851853 Commissioner. 34
852854 (f) After the Commissioner approves the expansion notification, the provider may do all 35
853855 of the following: 36
854856 (1) Disseminate materials, including advertisements, describing the intent to 37
855857 expand the number of independent living units at the continuing care 38
856858 retirement community. 39
857859 (2) Enter into nonbinding reservation agreements, binding reservation 40
858860 agreements, and continuing care contracts for the proposed independent living 41
859861 units. 42
860862 (3) Collect entrance fees and deposits for the proposed independent living units. 43
861863 All deposits collected shall be placed in escrow and shall only be released in 44
862864 accordance with Part 4 of this Article, unless otherwise exempted by the 45
863865 Commissioner. 46
864866 "§ 58-64A-90. Expansion application. 47
865867 (a) Prior to commencing construction of an expansion of a continuing care retirement 48
866868 community that is twenty percent (20%) or more of existing independent living units, a provider 49
867869 shall do both of the following: 50 General Assembly Of North Carolina Session 2025
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869871 (1) Receive Commissioner approval of an expansion notification pursuant to 1
870872 G.S. 58-64A-85. 2
871873 (2) Apply to the Commissioner for approval to commence construction. 3
872874 (b) The application required by this section shall include all of the following: 4
873875 (1) An application fee of one thousand dollars ($1,000). 5
874876 (2) A feasibility study, prepared by an independent person experienced in 6
875877 preparing feasibility studies for continuing care retirement communities, with 7
876878 financial, marketing, and actuarial assumptions that projects the market and 8
877879 financial viability of the proposed expansion. The study shall include all of 9
878880 the following items: 10
879881 a. A description of the applicant's proposed expansion project, including 11
880882 the number of independent living units being added, fee structure, a 12
881883 description of how the projected fees were computed, and the 13
882884 anticipated project time line. 14
883885 b. A description of the construction plans, construction financing, and 15
884886 permanent financing for the proposed expansion project, including all 16
885887 of the following: 17
886888 1. A description of all debt to be incurred by the applicant, 18
887889 including the source, anticipated terms, and costs of financing. 19
888890 2. A description of the source and amount of any equity to be 20
889891 contributed by the applicant. 21
890892 3. A description of the source and amount of all other funds, 22
891893 including entrance fees, that will be necessary to complete and 23
892894 operate the proposed expansion. 24
893895 4. A statement itemizing all estimated project costs, including the 25
894896 real property costs, the cost of designing and constructing the 26
895897 proposed expansion, and all similar costs that the applicant 27
896898 expects to incur prior to the opening of the expansion. This 28
897899 itemization shall identify all costs related to the proposed 29
898900 expansion, including financing expenses, resident acquisition 30
899901 costs, marketing costs, and furniture, fixtures, and equipment. 31
900902 5. An estimate of any reserves required by financing and the 32
901903 operating reserve required pursuant to Part 11 of this Article. 33
902904 c. An analysis of the potential market for the proposed expansion, 34
903905 addressing all of the following: 35
904906 1. The population, household growth, age distribution, household 36
905907 income, household tenure, and resale housing values within the 37
906908 primary market area. 38
907909 2. A demand analysis of the range of likely target consumers 39
908910 within the primary market area as well as estimated penetration 40
909911 rates. 41
910912 3. An economic analysis of current market conditions and trends 42
911913 that can impact the feasibility of the proposed expansion, 43
912914 positively or negatively, including real estate, income, 44
913915 employment, and the general economic outlook for the primary 45
914916 market area and surrounding areas. 46
915917 4. Existing and planned competition in the primary market area. 47
916918 d. A description of the sales and marketing plan, including all of the 48
917919 following: 49
918920 1. Marketing projections, anticipated sales, and cancellation 50
919921 rates. 51 General Assembly Of North Carolina Session 2025
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921923 2. Month-by-month projections of independent living unit sales 1
922924 through stabilized occupancy. 2
923925 3. A description of the marketing methods, staffing, and 3
924926 advertising media to be used by the applicant. 4
925927 4. An estimate of the total entrance fees to be received. 5
926928 e. Projected move-in rates and resident profiles, adult care home bed and 6
927929 nursing bed utilization, and living unit turnover or resale rates. 7
928930 f. A description or analysis of costs and revenues throughout the 8
929931 development and resident fill-up period of the proposed expansion. 9
930932 g. Five-year prospective financial statements of the applicant which shall 10
931933 be prepared in accordance with standards adopted by the American 11
932934 Institute of Certified Public Accountants. 12
933935 h. Any other factors that, in the opinion of the preparer, will affect the 13
934936 feasibility of the expansion. 14
935937 i. The name of the person who prepared the feasibility study and their 15
936938 experience in preparing similar studies or otherwise consulting in the 16
937939 field of continuing care. 17
938940 j. An evaluation and opinion by the person who prepared the feasibility 18
939941 study of the underlying assumptions used as a basis for the study, 19
940942 including a statement whether the assumptions are reasonable and 20
941943 proper. 21
942944 (3) An actuarial study prepared in accordance with accepted actuarial standards 22
943945 of practice which estimates when the continuing care retirement community 23
944946 is projected to be in satisfactory actuarial balance once stabilized occupancy 24
945947 of the expansion is achieved. Applicants who do not collect entrance fees or 25
946948 some other type of up-front prepayment of costs are exempt from this 26
947949 requirement and shall only be required to submit an actuarial projection of 27
948950 future population flows and adult care home bed and nursing bed needs. An 28
949951 actuarial projection of future population flows and adult home care bed and 29
950952 nursing bed needs shall use (i) appropriate mortality, morbidity, withdrawal, 30
951953 occupancy, and other demographic assumptions and (ii) a projection period 31
952954 that extends to a point at which, in the actuary's professional judgment, the 32
953955 use of a longer period would not materially affect the results and conclusions. 33
954956 (4) An updated disclosure statement that meets the requirements of 34
955957 G.S. 58-64A-150. 35
956958 (5) If applicable, confirmation that the applicant has secured commitments for 36
957959 construction financing and long-term financing or that a documented plan 37
958960 acceptable to the Commissioner has been adopted by the applicant for 38
959961 long-term financing. 39
960962 (6) If the expansion includes any land or other real property that is to be leased, 40
961963 confirmation, if applicable, that the lease has been approved by the 41
962964 Commissioner pursuant to G.S. 58-64A-25. 42
963965 (7) Any other data and pertinent information as the Commissioner may 43
964966 reasonably require with respect to the applicant or the continuing care 44
965967 retirement community to determine the feasibility of the expansion. 45
966968 (c) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 46
967969 response to an expansion application. 47
968970 (d) The Commissioner shall approve the expansion application if all of the following 48
969971 requirements are met: 49
970972 (1) The expansion application complies with this section. 50 General Assembly Of North Carolina Session 2025
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972974 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 1
973975 applicant. 2
974976 (3) The feasibility study meets all of the following requirements: 3
975977 a. Includes in the prospective financial statements all current obligations 4
976978 and liabilities of the applicant as well as those to be undertaken by the 5
977979 applicant. 6
978980 b. Demonstrates that the expansion is financially viable and will not have 7
979981 an unreasonably adverse effect on the financial ability of the applicant 8
980982 to furnish continuing care. 9
981983 c. Demonstrates the existence of a market for the proposed expansion 10
982984 based on reliable data, which meets all of the following requirements: 11
983985 1. Is specific to the continuing care retirement community. 12
984986 2. Considers existing and proposed competition in the primary 13
985987 market area. 14
986988 3. Demonstrates that the rate of penetration in the proposed 15
987989 market area is within acceptable industry ranges. 16
988990 (4) The applicant demonstrates the ability to provide continuing care and meet all 17
989991 financial and contractual obligations related to its operations, including the 18
990992 financial requirements of this Article. 19
991993 (5) The applicant, if applicable, has secured commitments for construction 20
992994 financing and long-term financing or that a documented plan acceptable to the 21
993995 Commissioner has been adopted by the applicant for long-term financing. 22
994996 (6) The actuarial study, if applicable, projects that the continuing care retirement 23
995997 community will be in satisfactory actuarial balance within a reasonable period 24
996998 of time once stabilized occupancy of the expansion is achieved, or if no 25
997999 actuarial study is required, the actuarial projection of future population flows 26
9981000 demonstrates a sufficient number of adult care home beds and nursing beds to 27
9991001 meet the needs of residents and the contractual obligations of the applicant. 28
10001002 (e) After the Commissioner approves the expansion application, the provider shall submit 29
10011003 periodic sales and development reports to the Commissioner in a form prescribed by the 30
10021004 Commissioner to monitor the expansion project. 31
10031005 (f) After the Commissioner approves the expansion application, the provider may 32
10041006 commence construction of the new independent living units at the continuing care retirement 33
10051007 community as proposed and, upon completion of construction and the satisfaction of all other 34
10061008 legal requirements, open the expansion and provide continuing care to the residents of the new 35
10071009 independent living units. 36
10081010 "§ 58-64A-95. Expansion entrance fees and deposits. 37
10091011 All entrance fees and deposits collected for independent living units in an expansion requiring 38
10101012 Commissioner approval under this Part shall be placed in an escrow account in accordance with 39
10111013 Part 4 of this Article unless otherwise exempted by the Commissioner. 40
10121014 "Part 4. Escrow Account. 41
10131015 "§ 58-64A-100. Escrow account required. 42
10141016 All entrance fees and deposits, when required by this Article, shall be deposited by the 43
10151017 provider in an escrow account and shall be maintained in a segregated account without any 44
10161018 commingling with other funds, including any funds or accounts owned by the provider. The 45
10171019 escrow agent and all terms governing an escrow account shall be approved in advance by the 46
10181020 Commissioner. 47
10191021 "§ 58-64A-105. Escrow agreement requirements. 48
10201022 The escrow agreement between an applicant or a provider and the escrow agent shall be in 49
10211023 writing and include, in addition to any other provisions required by law, all of the following: 50 General Assembly Of North Carolina Session 2025
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1024+House Bill 357-First Edition Page 21
10231025 (1) A provision requiring that all funds received shall be placed into the escrow 1
10241026 account in accordance with G.S. 58-64A-115. 2
10251027 (2) A provision for investment of escrow account funds in a manner consistent 3
10261028 with G.S. 58-64A-120. 4
10271029 (3) A provision regarding the payment of interest earned on the funds held in the 5
10281030 escrow account in the manner specified in G.S. 58-64A-125. 6
10291031 (4) A provision for refunds to depositors in the manner specified by 7
10301032 G.S. 58-64A-135. 8
10311033 (5) A provision that any refund or release of escrow account funds be performed 9
10321034 in the manner specified in G.S. 58-64A-135 and G.S. 58-64A-140, including 10
10331035 a statement as to whom payment of interest earned on the funds will be made. 11
10341036 (6) A statement that the purpose of the escrow agreement is to protect residents 12
10351037 and prospective residents. 13
10361038 (7) The amount of the escrow agent fee. 14
10371039 (8) A provision that funds deposited shall not be subject to any liens or charges 15
10381040 by the escrow agent. 16
10391041 (9) A provision requiring the escrow agent to furnish the provider with a monthly 17
10401042 statement indicating the amount of any disbursements from or deposits to the 18
10411043 escrow account and the condition of the account during the monthly period 19
10421044 covered by the statement. 20
10431045 (10) A provision requiring the escrow agent to furnish to the Commissioner, upon 21
10441046 the request of the Commissioner, periodic reports, including the monthly 22
10451047 statement required pursuant to subdivision (9) of this section, certifying the 23
10461048 amount of funds held on deposit. 24
10471049 (11) A provision requiring the escrow agent to furnish to a depositor, upon the 25
10481050 request of a depositor, a statement indicating the depositor's portion of the 26
10491051 escrow account. 27
10501052 (12) Representations by the escrow agent that it is not and shall not be during the 28
10511053 term of the escrow agreement, a related party of the provider, a lender to the 29
10521054 provider, or a fiduciary for any lender or bondholder for the provider, unless 30
10531055 approved by the Commissioner. 31
10541056 "§ 58-64A-110. Changes to escrow agreement. 32
10551057 All changes to an escrow agreement shall be submitted to, and approved by, the 33
10561058 Commissioner before use by a provider. 34
10571059 "§ 58-64A-115. Entrance fee and deposit delivery to the escrow agent. 35
10581060 (a) The provider shall deliver to the escrow agent any entrance fees or deposits required 36
10591061 to be maintained in an escrow account pursuant to this Article within 10 business days after 37
10601062 receipt by the provider. 38
10611063 (b) Any deposit delivery to an escrow agent pursuant to this Article shall be accompanied 39
10621064 with a copy of the executed nonbinding reservation agreement, binding reservation agreement, 40
10631065 or continuing care contract, a copy of the receipt given to the depositor, a summary of all deposits 41
10641066 made on that date, and any other materials required by the escrow agent. 42
10651067 "§ 58-64A-120. Investment of funds in escrow. 43
10661068 (a) All entrance fees and deposits subject to an escrow agreement under this Article shall 44
10671069 be maintained by the escrow agent in one of the following manners: 45
10681070 (1) Investment in an interest-bearing account. 46
10691071 (2) Investment in instruments guaranteed by the federal government or an agency 47
10701072 of the federal government. 48
10711073 (3) Investment in investment funds secured by federally guaranteed instruments. 49
10721074 (b) Any investment shall not diminish the funds held in escrow below the amounts 50
10731075 required by this Article. 51 General Assembly Of North Carolina Session 2025
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10751077 "§ 58-64A-125. Earnings from funds in escrow. 1
10761078 (a) Interest, income, and other gains derived from funds held in an escrow account shall 2
10771079 not be released or distributed from the escrow account except upon written approval of the 3
10781080 Commissioner. 4
10791081 (b) Approval by the Commissioner for the release of earnings generated from funds held 5
10801082 in escrow shall be based upon an assessment that funds remaining in the escrow account meet 6
10811083 the requirements of this Article and, if applicable, will be sufficient to pay refunds and any 7
10821084 interest promised to all depositors. 8
10831085 (c) When release of earnings is approved by the Commissioner, interest earned by the 9
10841086 funds in the escrow account shall be distributed to the provider or depositors in accordance with 10
10851087 the terms of the continuing care contract, binding reservation agreement, or nonbinding 11
10861088 reservation agreement. 12
10871089 "§ 58-64A-130. Escrowed funds not to be used as collateral. 13
10881090 No funds held in an escrow account shall be encumbered or used as collateral for any 14
10891091 obligation of the provider, or any other person, unless the provider obtains prior written approval 15
10901092 from the Commissioner for the encumbrance or use as collateral. The Commissioner shall not 16
10911093 approve any encumbrance or use as collateral under this section unless the encumbrance or use 17
10921094 as collateral is expressly subordinated to the rights of depositors under this Article to refunds of 18
10931095 their entrance fees or deposits. 19
10941096 "§ 58-64A-135. Refunds of escrowed entrance fees and deposits. 20
10951097 (a) An escrow agent shall refund to a depositor, or their legal representative, all amounts 21
10961098 required by the depositor's nonbinding reservation agreement, binding reservation agreement, or 22
10971099 continuing care contract upon receiving written notice from the provider of any of the following: 23
10981100 (1) The death of a depositor. 24
10991101 (2) Nonacceptance by the provider. 25
11001102 (3) Voluntary cancellation. 26
11011103 (4) The denial of an application pursuant to this Article. 27
11021104 (5) Written notice from the Commissioner. 28
11031105 (b) Refunds required in subsection (a) of this section shall be paid within 10 business 29
11041106 days after the escrow agent receives the written notice described in subsection (a) of this section. 30
11051107 (c) If voluntary cancellation of a continuing care contract or a binding reservation 31
11061108 agreement occurs after construction of the continuing care retirement community or expansion 32
11071109 of a continuing care retirement community has begun, but prior to the independent living unit's 33
11081110 initial occupancy, the refund may be delayed until another depositor has reserved a similar 34
11091111 independent living unit and paid the necessary entrance fee or deposit. This delay shall not exceed 35
11101112 one year, unless the time period is extended by the Commissioner upon a showing of good cause 36
11111113 by the provider. 37
11121114 "§ 58-64A-140. Release of escrowed entrance fees and deposits. 38
11131115 (a) To request a release of the first twenty-five percent (25%) of each escrowed entrance 39
11141116 fee and deposit, a provider shall petition in writing to the Commissioner and certify all of the 40
11151117 following: 41
11161118 (1) The provider has presold at least fifty percent (50%) of the proposed 42
11171119 independent living units, having received a minimum ten percent (10%) 43
11181120 deposit of the total of each applicable entrance fee and placed it in escrow. 44
11191121 Any independent living unit for which a refund is pending shall not be counted 45
11201122 toward the fifty percent (50%) requirement. 46
11211123 (2) The provider has long-term financing in place for the proposed continuing 47
11221124 care retirement community or expansion, or if the provider is leasing the land 48
11231125 or other real property of the continuing care retirement community, 49
11241126 certification that the lease is in place and, if applicable, that the lease has been 50
11251127 approved by the Commissioner pursuant to G.S. 58-64A-25. 51 General Assembly Of North Carolina Session 2025
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1128+House Bill 357-First Edition Page 23
11271129 (3) For a proposed continuing care retirement community, the aggregate entrance 1
11281130 fees received or receivable by the provider pursuant to binding reservation 2
11291131 agreements and continuing care contracts, plus the anticipated proceeds of any 3
11301132 first mortgage loan or other long-term financing commitment, plus any equity 4
11311133 being contributed by the provider or a related party, are equal to not less than 5
11321134 ninety percent (90%) of the following amount: (i) the aggregate cost of 6
11331135 constructing or purchasing, equipping, and furnishing the proposed continuing 7
11341136 care retirement community, plus (ii) not less than ninety percent (90%) of the 8
11351137 funds estimated to be necessary to fund start-up losses and to reasonably 9
11361138 assure full performance of the provider's future continuing care obligations, 10
11371139 as reported in the statement of cash flows required by 11
11381140 G.S. 58-64A-150(a)(37). 12
11391141 (b) To request a release of the remaining seventy-five percent (75%) of escrowed 13
11401142 entrance fees and deposits, a provider shall petition in writing to the Commissioner and certify 14
11411143 all of the following: 15
11421144 (1) The provider has presold at least seventy percent (70%) of the proposed 16
11431145 independent living units, having received a minimum ten percent (10%) 17
11441146 deposit of each applicable entrance fee and maintains at least seventy-five 18
11451147 percent (75%) of each entrance fee or deposit received in escrow, or has 19
11461148 maintained an independent living unit occupancy minimum of seventy percent 20
11471149 (70%) for at least 60 days. Any independent living unit for which a refund is 21
11481150 pending shall not be counted toward the seventy percent (70%) requirement. 22
11491151 (2) Construction or purchase of the independent living units has been completed 23
11501152 and an occupancy permit, if applicable, has been issued by the local 24
11511153 government having authority to issue those permits. 25
11521154 (3) The independent living units are available for occupancy by the new residents. 26
11531155 (c) The Commissioner shall instruct the escrow agent in writing to release to the provider 27
11541156 entrance fees and deposits in the escrow account only when the Commissioner has confirmed the 28
11551157 information provided by the provider pursuant to subsection (a) or subsection (b) of this section. 29
11561158 (d) The escrow agent shall release the entrance fees and deposits held in the escrow 30
11571159 account to the provider only when the Commissioner has instructed it to do so in writing. 31
11581160 (e) When a provider discloses in an application that construction will be completed and 32
11591161 commence operating in different phases, the Commissioner shall apply the requirements in 33
11601162 subsections (a) and (b) of this section to any one or group of phases requested by the provider, 34
11611163 provided the provider demonstrates in the prospective financial statements filed with the 35
11621164 application that the phase or group of phases is financially viable without the need for any 36
11631165 additional phases. 37
11641166 (f) For the purposes of this section, a refund is pending if a depositor has canceled a 38
11651167 continuing care contract or a binding reservation agreement but has not yet received a refund, 39
11661168 either because of timing or because another depositor has not reserved a similar independent 40
11671169 living unit and paid the necessary entrance fee or deposit in order to trigger a refund to the 41
11681170 canceling depositor. 42
11691171 "Part 5. Disclosure Statement. 43
11701172 "§ 58-64A-145. Definitions. 44
11711173 The following definitions apply to this Part: 45
11721174 (1) Adjusted net operating margin ratio. – A profitability ratio that measures the 46
11731175 margin generated from the core operations of a provider and net cash proceeds 47
11741176 from entrance fees. The quotient shall be calculated by dividing the sum of 48
11751177 resident operating income and net proceeds from entrance fees by the sum of 49
11761178 resident revenue and net cash proceeds from entrance fees. 50 General Assembly Of North Carolina Session 2025
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11781180 (2) Average daily cash operating expenses. – The total expenses of a provider 1
11791181 incurred in the conduct of the provider's business over a defined period of 2
11801182 time, divided by the number of days in that period. For purposes of this 3
11811183 definition, "total expenses" includes interest expense, but excludes 4
11821184 depreciation expense, amortization expense, realized or unrealized 5
11831185 nonoperating losses or expenses, bad debt expense, and other noncash 6
11841186 expenses. 7
11851187 (3) Capital expenditures as a percentage of depreciation ratio. – A capital 8
11861188 structure ratio that indicates the level of capital reinvestment by a provider. 9
11871189 The quotient shall be computed by dividing total purchases of property, plant, 10
11881190 and equipment by total depreciation expense. 11
11891191 (4) Cushion ratio. – A liquidity ratio that measures a provider's ability to pay its 12
11901192 annual debt service using its unrestricted cash and investments. The quotient 13
11911193 shall be computed by dividing unrestricted cash and investments by annual 14
11921194 debt service. 15
11931195 (5) Days cash on hand ratio. – A liquidity ratio that measures the number of days 16
11941196 of cash operating expenses a provider could cover using its existing 17
11951197 unrestricted cash and investments. The quotient shall be computed by dividing 18
11961198 unrestricted cash and investments by average daily cash operating expenses. 19
11971199 (6) Multi-entity organization. – A collection of distinct legal entities that are 20
11981200 under common control. 21
11991201 (7) Net operating margin ratio. – A profitability ratio that measures the margin 22
12001202 generated from the core operations of a provider. The quotient shall be 23
12011203 calculated by dividing resident operating income by resident revenue. 24
12021204 (8) Operating ratio. – A profitability ratio that measures whether current year cash 25
12031205 operating revenues are sufficient to cover current year cash operating 26
12041206 expenses without the inclusion of cash from entrance fee receipts. The 27
12051207 quotient shall be computed by dividing total operating expenses, excluding 28
12061208 depreciation expense and amortization expense, by total operating revenues, 29
12071209 excluding amortization of entrance fees and other deferred revenue. 30
12081210 (9) Resale fee. – A contractual assessment by the provider against the proceeds 31
12091211 from the sale of an independent living unit. 32
12101212 (10) Resident expense. – Total operating expenses excluding interest expense, 33
12111213 depreciation expense, amortization expense, and income taxes. 34
12121214 (11) Resident revenue. – Total operating revenue excluding interest and dividend 35
12131215 income, entrance fee amortization, and contributions. 36
12141216 (12) Unrestricted cash and investments. – The sum of the provider's unrestricted 37
12151217 cash, cash equivalents and investments, and any provider restricted funds that 38
12161218 are available to pay debt or to pay operating expenses. For purposes of this 39
12171219 definition, the assets serving as the operating reserve required by 40
12181220 G.S. 58-64A-245 shall be considered unrestricted. 41
12191221 (13) Unrestricted cash and investments to long-term debt ratio. – A capital 42
12201222 structure ratio that (i) measures a provider's position in available cash and 43
12211223 marketable securities in relation to its long-term debt and (ii) measures a 44
12221224 provider's ability to withstand annual fluctuations in cash. The quotient shall 45
12231225 be calculated by dividing unrestricted cash and investments by total long-term 46
12241226 debt, less the current portion of long-term debt. 47
12251227 "§ 58-64A-150. Disclosure statement. 48
12261228 (a) A provider shall prepare a disclosure statement for each continuing care retirement 49
12271229 community operated or to be operated in this State that includes all of the following information: 50 General Assembly Of North Carolina Session 2025
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12291231 (1) The name, business address, and telephone number of the provider and a 1
12301232 statement of whether the provider is a partnership, corporation, or other type 2
12311233 of legal entity. 3
12321234 (2) A statement disclosing whether the provider is for-profit or nonprofit, and if 4
12331235 nonprofit, the provision of the federal Internal Revenue Code under which the 5
12341236 provider is exempt from the payment of income tax, and a statement disclosing 6
12351237 whether the provider is current on all tax filings. 7
12361238 (3) A statement disclosing whether the provider is privately owned or publicly 8
12371239 owned. 9
12381240 (4) A statement disclosing whether the provider is part of a multi-entity 10
12391241 organization, and if so, both of the following: 11
12401242 a. A statement indicating whether the audited financial statements 12
12411243 required by subdivision (36) of this subsection are prepared on a 13
12421244 consolidated basis with all entities included and, if not, a statement 14
12431245 indicating how the audited financial statements are prepared. 15
12441246 b. A company structure chart showing the provider's relationship with the 16
12451247 other entities in the multi-entity organization. 17
12461248 (5) A statement identifying the controlling person of the provider, if control does 18
12471249 not exist with the provider, including the controlling person's business 19
12481250 address. 20
12491251 (6) The name, business address, education, work experience, and length of service 21
12501252 with the provider or the provider's controlling person of (i) all officers, 22
12511253 directors, trustees, managers, managing or general partners of the provider 23
12521254 and, if applicable, the provider's controlling person, and any person having a 24
12531255 ten percent (10%) or greater equity or beneficial interest in the provider or the 25
12541256 provider's controlling person and (ii) any person who will be managing the 26
12551257 continuing care retirement community on a day-to-day basis, and a description 27
12561258 of the person's interest in or occupation with the provider or controlling 28
12571259 person. If any person required to be named pursuant to this subdivision does 29
12581260 not have a business address or uses this person's home address as the person's 30
12591261 business address, the provider shall list the address of the provider as the 31
12601262 person's business address. A provider shall not disclose the personal address 32
12611263 of any person required to be named pursuant to this subdivision, unless 33
12621264 required to do so by another provision of law or a court order. 34
12631265 (7) The following information on all persons named in response to subdivisions 35
12641266 (1), (5), and (6) of this subsection: 36
12651267 a. A description of the person's business experience, if any, in the 37
12661268 operation or management of a continuing care retirement community. 38
12671269 b. The name and address of any professional service firm, association, 39
12681270 trust, partnership, or corporation in which this person has, or which 40
12691271 has in this person, a ten percent (10%) or greater interest and which it 41
12701272 is presently intended shall currently or in the future provide goods, 42
12711273 leases, or services to the provider of an aggregate value of five 43
12721274 thousand dollars ($5,000) or more within any fiscal year, including a 44
12731275 description of the goods, leases, or services and the actual or probable 45
12741276 cost to the provider, or a statement that this cost cannot presently be 46
12751277 estimated and the reason why it cannot be presently estimated. 47
12761278 c. A description of any matter in which the person (i) has been convicted 48
12771279 of any felony or pleaded nolo contendere to a felony charge, (ii) has 49
12781280 been held liable or enjoined in a civil action by final judgment 50
12791281 involving fraud, embezzlement, fraudulent conversion, or 51 General Assembly Of North Carolina Session 2025
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1282+Page 26 House Bill 357-First Edition
12811283 misappropriation of property, or (iii) is subject to a currently effective 1
12821284 injunctive or restrictive court order, or within the past five years, had 2
12831285 any state or federal license or permit suspended or revoked as a result 3
12841286 of an action brought by a governmental agency or department. 4
12851287 (8) A brief summary of the role and responsibilities of the board of directors or 5
12861288 other governing body of the provider and, if applicable, the provider's 6
12871289 controlling person, including how the members of the board of directors or 7
12881290 other governing body are selected and their responsibilities. 8
12891291 (9) A statement disclosing whether any related party provides, or will provide in 9
12901292 the case of a continuing care retirement community under development, 10
12911293 goods, leases, or services to the provider of an aggregate value of five 11
12921294 thousand dollars ($5,000) or more within any fiscal year, not already disclosed 12
12931295 pursuant to subdivision (7) or (15) of this subsection, and a description of the 13
12941296 goods, leases, or services and the actual or probable cost to the provider, or a 14
12951297 statement that this cost cannot presently be estimated and the reason why it 15
12961298 cannot be presently estimated. 16
12971299 (10) A statement indicating whether the provider has a relationship with any 17
12981300 religious, charitable, or other organization or person, along with the nature and 18
12991301 extent of that relationship. 19
13001302 (11) The name of any other person who will be responsible for the financial and 20
13011303 contractual obligations of the provider not already disclosed and the extent of 21
13021304 their responsibility. 22
13031305 (12) A statement as to whether the provider is, or will be, a part of an obligated 23
13041306 group and, if so, the names of the other persons in, or to be in, the obligated 24
13051307 group. 25
13061308 (13) A statement as to whether the provider, or any obligated group that the 26
13071309 provider is a part of, is not in compliance with any covenant contained in any 27
13081310 debt agreement and, if not in compliance, specifying each failure to comply 28
13091311 and the steps being taken to cure the noncompliance. 29
13101312 (14) A statement indicating whether the provider currently employs or will employ 30
13111313 a third-party manager for the continuing care retirement community and, if so, 31
13121314 the name of the third-party manager employed and their experience in 32
13131315 providing management services within the continuing care retirement 33
13141316 community industry. 34
13151317 (15) If the provider is leasing or intends to lease from another person any part of 35
13161318 the real property of the continuing care retirement community, a statement 36
13171319 disclosing the parties to the lease, the original lease term, and the remaining 37
13181320 term of the lease. 38
13191321 (16) A statement as to whether the provider has endowment funds or has 39
13201322 endowment funds available through a related party, that are available to 40
13211323 provide financial aid to residents, including a description of the funds and any 41
13221324 restrictions on their use. 42
13231325 (17) The name, address, and description of the physical property or properties of 43
13241326 the continuing care retirement community, existing or proposed, and to the 44
13251327 extent proposed, the estimated completion date or dates, whether construction 45
13261328 has begun, and the contingencies subject to which construction may be 46
13271329 deferred. 47
13281330 (18) The number of existing living units, or the number of living units to be 48
13291331 constructed, at the continuing care retirement community. 49 General Assembly Of North Carolina Session 2025
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1332+House Bill 357-First Edition Page 27
13311333 (19) If the provider is licensed to provide continuing care at home, a description of 1
13321334 the continuing care at home program, including the primary market area 2
13331335 served. 3
13341336 (20) The number or estimated number of residents of the continuing care retirement 4
13351337 community to be provided services by the provider pursuant to a continuing 5
13361338 care or continuing care at home contract. 6
13371339 (21) The 12-month daily average occupancy rate at the continuing care retirement 7
13381340 community, by living unit type, as of the provider's fiscal year-end for the past 8
13391341 five years or for each year of the continuing care retirement community's 9
13401342 operation if it has been in operation for less than five years. 10
13411343 (22) A statement indicating whether the provider held the semiannual meetings 11
13421344 required by G.S. 58-64A-360 during the previous fiscal year, including the 12
13431345 dates held. 13
13441346 (23) A description of any property rights of residents in the real property of the 14
13451347 continuing care retirement community. 15
13461348 (24) The services provided or proposed to be provided pursuant to continuing care 16
13471349 and continuing care at home contracts, including the extent to which health 17
13481350 care is furnished, and a clear statement of which services are included for 18
13491351 specified periodic fees and which services are or will be made available for an 19
13501352 extra charge. The description shall include a statement describing what health 20
13511353 care services are or will be provided by the provider directly and what health 21
13521354 care services are or will be provided through a contract with a third party. 22
13531355 (25) A description of all nonancillary fees required of residents, including entrance 23
13541356 fees, periodic fees, transfer fees, and resale fees, if any. The description shall 24
13551357 include all of the following: 25
13561358 a. A statement of the fees that will be charged if a resident marries or 26
13571359 otherwise increases the number of persons residing in the resident's 27
13581360 living unit while a resident of the continuing care retirement 28
13591361 community, and a statement of the terms concerning the entry of a 29
13601362 spouse or other person to the continuing care retirement community 30
13611363 and the consequences if the spouse or other person does not meet the 31
13621364 requirements for entry. 32
13631365 b. The manner by which the provider may adjust periodic fees and the 33
13641366 limitations on the adjustments, if any; and, if the continuing care 34
13651367 retirement community is already in operation, a table showing the 35
13661368 frequency, average percent increase, and average dollar amount of 36
13671369 each increase in periodic fees for the previous five years, or for each 37
13681370 year of the continuing care retirement community's and, if applicable, 38
13691371 continuing care at home program's operation if it has been in operation 39
13701372 for less than five years. If the continuing care retirement community is 40
13711373 not yet in operation, the provider shall include a table showing the 41
13721374 expected frequency, average percent increase, and average dollar 42
13731375 amount of each increase in periodic fees utilized in the five-year 43
13741376 prospective financial statements required pursuant to subdivision (37) 44
13751377 of this subsection. 45
13761378 c. A table showing the current entrance fee charges as well as the 46
13771379 frequency, average percent increase, and average dollar amount of 47
13781380 each increase in entrance fees for the previous five years, or for each 48
13791381 year of the continuing care retirement community and, if applicable, 49
13801382 continuing care at home program's operation if it has been in operation 50
13811383 for less than five years. If the continuing care retirement community is 51 General Assembly Of North Carolina Session 2025
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13831385 not yet in operation, the provider shall include a table showing the 1
13841386 expected frequency, average percent increase, and average dollar 2
13851387 amount of each increase in entrance fees utilized in the five-year 3
13861388 prospective financial statements required pursuant to subdivision (37) 4
13871389 of this subsection. 5
13881390 (26) For providers who offer refundable entrance fee continuing care or continuing 6
13891391 care at home contracts, a statement disclosing: 7
13901392 a. The conditions that must be met before all or any portion of an 8
13911393 entrance fee will be refunded. 9
13921394 b. The number and aggregate dollar amount of refundable entrance fee 10
13931395 refunds that, as of the provider's most recent fiscal year-end: 11
13941396 1. Will be due once all contractual conditions are met. 12
13951397 2. Are currently due, including a disclosure of the number and 13
13961398 aggregate dollar amount of refunds that are 30 or more days 14
13971399 past due. 15
13981400 3. Will be due, once all conditions are met, to residents who have 16
13991401 permanently vacated their independent living unit and now 17
14001402 reside in a non-independent living unit provided by the 18
14011403 provider. 19
14021404 4. Will be due to residents who have permanently vacated their 20
14031405 independent living unit and now reside in a non-independent 21
14041406 living unit provided by the provider whose former independent 22
14051407 living unit has already been resold. 23
14061408 (27) The circumstances under which a resident will be permitted to remain a 24
14071409 resident at the continuing care retirement community in the event of possible 25
14081410 financial difficulties of the resident. 26
14091411 (28) The terms and conditions under which a continuing care and continuing care 27
14101412 at home contract may be canceled by the provider, or by the resident, and the 28
14111413 conditions, if any, under which all or any portion of the entrance fee or any 29
14121414 other fee will be refunded in the event of cancellation of the continuing care 30
14131415 or continuing care at home contract by the provider, or by the resident, or in 31
14141416 the event of the death of the resident, prior to, or following, occupancy of a 32
14151417 living unit or the start of services not already disclosed in subdivision (26) of 33
14161418 this subsection. 34
14171419 (29) The conditions under which a living unit occupied by a resident may be made 35
14181420 available by the provider to a different or new resident other than on the death 36
14191421 of the prior resident. 37
14201422 (30) The conditions or circumstances under which a provider may require a 38
14211423 resident to move from the resident's living unit to another living unit for the 39
14221424 safety of the resident or for the good of the provider. 40
14231425 (31) The health and financial condition required for an individual to be accepted as 41
14241426 a resident and to continue as a resident once accepted, including the effect of 42
14251427 any change in the health or financial condition of a person between the date 43
14261428 of entering into a continuing care or continuing care at home contract and the 44
14271429 date of initial occupancy of a living unit or the start of services. 45
14281430 (32) Any age and insurance requirements for admission. 46
14291431 (33) The provisions that have been made or will be made, including the 47
14301432 requirements of G.S. 58-64A-100 and G.S. 58-64A-245, to provide reserve 48
14311433 funding or security to enable the provider to refund entrance fees and deposits 49
14321434 when due and to fulfill all of its other obligations under binding reservation 50
14331435 agreements, continuing care contracts, and continuing care at home contracts, 51 General Assembly Of North Carolina Session 2025
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1436+House Bill 357-First Edition Page 29
14351437 including the establishment of escrow accounts, trusts, or reserve funds, 1
14361438 together with the manner in which these funds will be invested, and the names 2
14371439 and experience of any person or persons who will make the investment 3
14381440 decisions. The information provided shall also include a schedule detailing 4
14391441 how the operating reserve for the continuing care retirement community has 5
14401442 been calculated which shall agree with the amount calculated and reported to 6
14411443 the Commissioner pursuant to G.S. 58-64A-270. 7
14421444 (34) A description of any expansion, renovation, or planned expansion or 8
14431445 renovation of the continuing care retirement community. 9
14441446 (35) An explanation if the provider's most recent audited financial statements were 10
14451447 not prepared within 150 days or if an audit opinion was received other than an 11
14461448 unqualified opinion. 12
14471449 (36) Audited financial statements meeting the requirements of G.S. 58-64A-200. 13
14481450 (37) Five-year prospective financial statements of the provider that are either 14
14491451 compiled or examined by an independent certified public accountant, that can 15
14501452 be prepared on a stand-alone basis, or consolidated or combined with the same 16
14511453 persons as the annual audited financial statements filed with the 17
14521454 Commissioner pursuant to G.S. 58-64A-200, and that meet all of the 18
14531455 following requirements: 19
14541456 a. Include a summary of significant assumptions and a summary of 20
14551457 significant accounting policies. 21
14561458 b. Include, if financial projections, an identification of the hypothetical 22
14571459 assumptions and a description of the limitations on the usefulness of 23
14581460 the presentation. 24
14591461 c. Include as supplemental information, if prepared on a consolidated or 25
14601462 combined basis, a consolidating or combining: 26
14611463 1. Balance sheet. 27
14621464 2. Statement of operations and changes in net assets or equity. 28
14631465 3. Statement of cash flows. 29
14641466 d. Include a statement of operations as supplemental information for each 30
14651467 continuing care retirement community operated under this Article if 31
14661468 the provider operates more than one continuing care retirement 32
14671469 community or has operations that are separate and distinct from the 33
14681470 operation of a continuing care retirement community operating under 34
14691471 this Article. 35
14701472 e. Contain the same line items and categories as the annual audited 36
14711473 financial statements filed with the Commissioner pursuant to 37
14721474 G.S. 58-64A-195. 38
14731475 f. For continuing care retirement communities that are under 39
14741476 development, the prospective financial statements required by this 40
14751477 subdivision shall include narrative disclosure detailing all significant 41
14761478 assumptions used in the preparation of the prospective financial 42
14771479 statements, including all of the following: 43
14781480 1. Details of any long-term financing for the purchase or 44
14791481 construction of the continuing care retirement community, 45
14801482 including interest rate, repayment terms, loan covenants, and 46
14811483 assets pledged. 47
14821484 2. Details of any leasing agreements where the provider is leasing 48
14831485 from another person any part of the real property of the 49
14841486 continuing care retirement community, including the length of 50
14851487 the lease and the remaining term. 51 General Assembly Of North Carolina Session 2025
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14871489 3. Details of any other funding sources that the provider 1
14881490 anticipates using to fund any start-up losses or to provide 2
14891491 reserve funds to assure full performance of the obligations of 3
14901492 the provider under continuing care contracts. 4
14911493 4. The total entrance fees to be received from or on behalf of, 5
14921494 residents at, or prior to, commencement of operations along 6
14931495 with anticipated accounting methods used in the recognition of 7
14941496 revenues from and expected refunds of entrance fees. 8
14951497 5. A description of any equity capital to be received by the 9
14961498 provider. 10
14971499 6. The cost of the acquisition of the continuing care retirement 11
14981500 community or, if the continuing care retirement community is 12
14991501 to be constructed, the estimated construction cost and cost to 13
15001502 acquire the land. 14
15011503 7. Related costs, including financing and development costs, that 15
15021504 the provider expects to incur or become obligated for prior to 16
15031505 the commencement of operations. 17
15041506 8. The marketing and resident acquisition costs to be incurred 18
15051507 prior to commencement of operations. 19
15061508 9. A description of the assumptions used for calculating the 20
15071509 estimated occupancy rate of the continuing care retirement 21
15081510 community and the effect on the income of the provider of 22
15091511 government subsidies for health care services. 23
15101512 (38) A narrative describing the reasons for any material differences between (i) the 24
15111513 five-year prospective financial statements included as a part of the disclosure 25
15121514 statement recorded most immediately subsequent to the start of the provider's 26
15131515 most recently completed fiscal year and (ii) the actual results of operations of 27
15141516 the provider's most recently completed fiscal year. 28
15151517 (39) A table detailing the following key financial metrics for the past three fiscal 29
15161518 years, including the most recent fiscal year, or for each year the provider has 30
15171519 been in operation if the provider has been in operation for less than three years, 31
15181520 plus the next three fiscal years, based on the provider's current and prior 32
15191521 annual audited financial statements and current five-year prospective financial 33
15201522 statements. If there is a material year over year change in any of the key 34
15211523 financial metrics, the provider shall include a narrative describing the reasons 35
15221524 for the material change. For providers who are part of an obligated group, the 36
15231525 ratios shall be computed for the provider alone and for the obligated group. 37
15241526 a. Liquidity ratios: 38
15251527 1. Days cash on hand ratio. 39
15261528 2. Cushion ratio. 40
15271529 b. Profitability ratios: 41
15281530 1. Operating ratio. 42
15291531 2. Net operating margin ratio. 43
15301532 3. Adjusted net operating margin ratio. 44
15311533 c. Capital structure ratios: 45
15321534 1. Debt service coverage ratio. 46
15331535 2. Unrestricted cash and investments to long-term debt ratio. 47
15341536 3. Capital expenditures as a percentage of depreciation expense 48
15351537 ratio. 49
15361538 (40) If the provider has had an actuarial study prepared within the prior three years, 50
15371539 a statement of actuarial opinion which includes a description of the key 51 General Assembly Of North Carolina Session 2025
1538-House Bill 357-Second Edition Page 31
1540+House Bill 357-First Edition Page 31
15391541 assumptions used to prepare the actuarial study and an opinion on satisfactory 1
15401542 actuarial balance. 2
15411543 (41) A summary of the last examination report issued by the Commissioner, if any, 3
15421544 with references to the page numbers of the examination report noting any 4
15431545 deficiencies found by the Commissioner, and the actions taken by the provider 5
15441546 to rectify those deficiencies, indicating in the summary where the full 6
15451547 examination report may be inspected at the continuing care retirement 7
15461548 community. The summary required by this subdivision shall not be required 8
15471549 if the last examination report is more than three years old. 9
15481550 (42) Any other material information concerning the continuing care retirement 10
15491551 community, the provider, or any related party of the provider, which, if 11
15501552 omitted, would lead a reasonable person not to enter a continuing care or 12
15511553 continuing care at home contract with the provider. 13
15521554 (b) A copy of the most common continuing care and continuing care at home contract 14
15531555 used by the provider shall be attached to each disclosure statement. To the extent multiple 15
15541556 continuing care or continuing care at home contracts are utilized by the provider for the 16
15551557 continuing care retirement community, a narrative shall be included within the disclosure 17
15561558 statement listing each contract type offered and the material differences of each. 18
15571559 (c) The cover page of the disclosure statement shall, in a prominent location and in 19
15581560 boldface type, include all of the following: 20
15591561 (1) The date of the disclosure statement. 21
15601562 (2) The last date through which the disclosure statement may be delivered. 22
15611563 (3) That the delivery of the disclosure statement to a contracting party before the 23
15621564 execution of a binding reservation agreement, continuing care contract, or 24
15631565 continuing care at home contract is required by this Article. 25
15641566 (4) That the disclosure statement has not been reviewed or approved by any 26
15651567 government agency or representative to ensure accuracy of the information set 27
15661568 out. 28
15671569 (5) That the disclosure statement has been filed with, and recorded by, the North 29
15681570 Carolina Department of Insurance in accordance with this Article. 30
15691571 (6) That the disclosure statement contains all of the information required by this 31
15701572 Article, that it is correct, in all material respects, and that knowingly delivering 32
15711573 a disclosure statement that contains an untrue statement or omits a material 33
15721574 fact may subject the provider to penalties as set forth in this Article. 34
15731575 (d) The date on the cover page of the disclosure statement shall coincide with the last day 35
15741576 of the provider's fiscal year covered by the information contained within the disclosure statement. 36
15751577 (e) The disclosure statement shall be in plain English and in language understandable by 37
15761578 a layperson and combine conciseness, simplicity, and accuracy to fully advise residents and 38
15771579 potential residents of the items required by this section. 39
15781580 (f) The Commissioner shall review the disclosure statement for completeness but is not 40
15791581 required to review the disclosure statement for accuracy. 41
15801582 (g) The Commissioner may require a provider to alter or amend a disclosure statement to 42
15811583 provide full and fair disclosure to residents and prospective residents, and the Commissioner may 43
15821584 require the revision of a disclosure statement which the Commissioner finds to be incomplete, 44
15831585 unnecessarily complex, voluminous, confusing, or illegible. 45
15841586 (h) The Commissioner may prescribe a standardized format for the disclosure statement 46
15851587 required by this section. 47
15861588 (i) The Commissioner shall post the current disclosure statement for each continuing care 48
15871589 retirement community on the Department's website in accordance with this Article. 49
15881590 "§ 58-64A-155. Required delivery of disclosure statement. 50 General Assembly Of North Carolina Session 2025
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15901592 (a) A provider shall deliver a current disclosure statement meeting the requirements of 1
15911593 G.S. 58-64A-150 to the person or the person's legal representative with whom a binding 2
15921594 reservation agreement, continuing care contract, or continuing care at home contract is to be 3
15931595 entered into. The disclosure statement shall be delivered no later than the earliest of the following 4
15941596 occurrences: (i) the execution of a binding reservation agreement, continuing care contract, or 5
15951597 continuing care at home contract, or (ii) the transfer of any money or other consideration, other 6
15961598 than a nonbinding reservation agreement deposit, to a provider by or on behalf of a prospective 7
15971599 resident. For purposes of this subsection, a disclosure statement is current if (i) it is dated within 8
15981600 one year plus 160 days prior to the date of delivery and (ii) it is the most recently recorded 9
15991601 disclosure statement on file with the Commissioner. 10
16001602 (b) The delivery required by this section may be by electronic means if the provider 11
16011603 obtains the written consent of the person with whom the binding reservation agreement, 12
16021604 continuing care contract, or continuing care at home contract is to be entered into. For the 13
16031605 purposes of this subsection, delivery by electronic means shall mean delivery by either of the 14
16041606 following methods: 15
16051607 (1) Delivery to an electronic mail address at which the person has consented to 16
16061608 receive the disclosure statement. 17
16071609 (2) Both of the following: 18
16081610 a. Posting the disclosure statement on an electronic network or site 19
16091611 accessible by the internet through use of a mobile application, 20
16101612 computer, mobile device, tablet, or any other electronic device. 21
16111613 b. Sending separate notice of the posting described in sub-subdivision a. 22
16121614 of this subdivision to the electronic mail address at which the person 23
16131615 consented to receive notice of the disclosure statement posting. 24
16141616 (c) After receiving delivery of a disclosure statement pursuant to this section, a 25
16151617 prospective resident shall sign an acknowledgement of receipt. The acknowledgement shall 26
16161618 include (i) the date, (ii) the name of the person signing, and (iii) the date of the disclosure 27
16171619 statement received, including date revised, if any. The provider shall provide a copy of the 28
16181620 acknowledgement of receipt to the person signing and shall maintain the original. The 29
16191621 acknowledgement of receipt required by this subsection may be received, given, and maintained 30
16201622 in either an electronic or paper form. 31
16211623 (d) A copy of all disclosure statements, including all amendments, filed with and 32
16221624 recorded by the Commissioner shall be maintained by the provider, in either electronic or paper 33
16231625 form, for at least five years. 34
16241626 "§ 58-64A-160. Annual revised disclosure statements. 35
16251627 (a) Within 150 days following the end of each fiscal year, a provider shall file with the 36
16261628 Commissioner a revised disclosure statement setting forth current information required pursuant 37
16271629 to G.S. 58-64A-150. The annual disclosure statement revision shall be accompanied by an annual 38
16281630 filing fee of two thousand dollars ($2,000). 39
16291631 (b) Within five business days of receipt of an annual revised disclosure statement and the 40
16301632 annual filing fee, the Commissioner shall notify the provider in writing that (i) the revised 41
16311633 disclosure statement has been received and recorded, (ii) the provider has met the filing 42
16321634 requirements of this section, and (iii) the annual revised disclosure statement is now considered 43
16331635 to be the current disclosure statement for purposes of this Article. After sending the notice, the 44
16341636 Commissioner shall post the annual revised disclosure statement on the Department's website 45
16351637 within five business days. After receiving the Commissioner's notice, the provider shall make the 46
16361638 annual revised disclosure statement available to all residents and depositors either in electronic 47
16371639 or paper form. 48
16381640 (c) The Commissioner may, upon a showing of good cause by the provider, extend the 49
16391641 due date of the annual disclosure statement revision for a reasonable period of time not to exceed 50
16401642 30 days. 51 General Assembly Of North Carolina Session 2025
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1643+House Bill 357-First Edition Page 33
16421644 (d) If the annual disclosure statement revision is not received by the due date and no 1
16431645 extension has been granted, a one thousand dollar ($1,000) late fee shall accompany submission 2
16441646 of the annual disclosure statement revision. If the annual disclosure statement revision is more 3
16451647 than 30 days past due, an additional fee of thirty dollars ($30.00) for each day over the first 30 4
16461648 days shall accompany submission of the annual disclosure statement revision. The Commissioner 5
16471649 may waive the late fee upon a showing of good cause by the provider. 6
16481650 "§ 58-64A-165. Other revisions to disclosure statement. 7
16491651 (a) A provider may revise its disclosure statement at any time if, in the opinion of the 8
16501652 provider, revision is necessary to prevent an otherwise current disclosure statement from 9
16511653 containing a material misstatement of fact or omitting a material fact required to be stated therein. 10
16521654 A provider that revises its disclosure statement for this purpose shall submit the revised disclosure 11
16531655 statement to the Commissioner before delivery of the disclosure statement to any resident or 12
16541656 prospective resident. 13
16551657 (b) If a disclosure statement is revised in accordance with this section or 14
16561658 G.S. 58-64A-150(g), the cover page shall additionally be revised to reflect the revision date. 15
16571659 (c) Within five business days of receipt of a revised disclosure statement pursuant to this 16
16581660 section, the Commissioner shall notify the provider in writing that the revised disclosure 17
16591661 statement has been received and recorded and is considered to be the current disclosure statement 18
16601662 for purposes of this Article. After sending this notification, the Commissioner shall post the 19
16611663 revised disclosure statement on the Department's website within five business days. After 20
16621664 receiving the Commissioner's notification, a provider revising its disclosure statement pursuant 21
16631665 to this section shall make the revised disclosure statement available to all residents either in 22
16641666 electronic or paper form. 23
16651667 "Part 6. Binding Reservation Agreement and Continuing Care Contract. 24
16661668 "§ 58-64A-170. Binding reservation agreement. 25
16671669 A binding reservation agreement shall include all of the following: 26
16681670 (1) A provision that the person entering into the agreement may rescind the 27
16691671 agreement within 30 days following the later of the following occurrences: (i) 28
16701672 the execution of the agreement or (ii) the receipt of a disclosure statement that 29
16711673 meets the requirements of G.S. 58-64A-150. 30
16721674 (2) A provision that the agreement shall be automatically canceled if either of the 31
16731675 following occurs: (i) a depositor dies before signing a continuing care contract 32
16741676 or (ii) a depositor would be precluded from signing a continuing care contract 33
16751677 and occupying a living unit in the continuing care retirement community under 34
16761678 the terms of a continuing care contract due to illness, injury, or incapacity. 35
16771679 (3) A provision that, if an agreement is rescinded, automatically canceled, or 36
16781680 otherwise canceled by the depositor, the depositor shall receive a refund of all 37
16791681 money or other consideration transferred to the provider. All of the following 38
16801682 shall be deducted from the depositor's refund: 39
16811683 a. Nonstandard costs specifically incurred by the provider at the request 40
16821684 of the depositor and described in the agreement. 41
16831685 b. Any nonrefundable fees specifically set forth in the agreement. 42
16841686 c. Any service charge specifically set forth in the agreement that shall 43
16851687 not exceed the greater of (i) three thousand dollars ($3,000) or (ii) two 44
16861688 percent (2%) of the entrance fee. In no event shall the service charge 45
16871689 exceed the amount of consideration transferred to the provider by the 46
16881690 depositor or a service charge be assessed due to the termination of the 47
16891691 agreement because of the failure of the provider to meet its obligations 48
16901692 under the agreement, or upon the failure of the provider to obtain a 49
16911693 permanent license in accordance with this Article. 50 General Assembly Of North Carolina Session 2025
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1694+Page 34 House Bill 357-First Edition
16931695 (4) A provision that any refund due to a depositor for a cancellation or termination 1
16941696 for reasons not provided for in this section shall be computed in accordance 2
16951697 with the terms of the agreement. 3
16961698 "§ 58-64A-175. Continuing care contract. 4
16971699 (a) A continuing care contract shall include all of the following: 5
16981700 (1) A provision that the person contracting with the provider may rescind the 6
16991701 contract within 30 days following the later of (i) the execution of the contract 7
17001702 or (ii) the receipt of a disclosure statement that meets the requirements of 8
17011703 G.S. 58-64A-150, and a resident to whom the contract pertains is not required 9
17021704 to move into the continuing care retirement community before the expiration 10
17031705 of the 30-day period. 11
17041706 (2) A provision that, if a resident dies before occupying a living unit in the 12
17051707 continuing care retirement community, or if, on account of illness, injury, or 13
17061708 incapacity, a resident would be precluded from occupying a living unit in the 14
17071709 continuing care retirement community under the terms of the contract, the 15
17081710 contract is automatically canceled. 16
17091711 (3) A provision that, for rescinded or canceled contracts under this subsection and 17
17101712 contracts canceled before a living unit is initially available for occupancy by 18
17111713 the first resident of a living unit, the resident or the resident's legal 19
17121714 representative, shall receive a refund of all money or other consideration 20
17131715 transferred to the provider, less (i) periodic fees specified in the contract and 21
17141716 applicable only to the period a living unit was actually occupied by the 22
17151717 resident; (ii) those nonstandard costs specifically incurred by the provider at 23
17161718 the request of the resident and described in the contract or any contract 24
17171719 amendment signed by the resident; (iii) nonrefundable fees, if set out in the 25
17181720 contract; and (iv) a reasonable service charge, if set out in the contract, not to 26
17191721 exceed the greater of three thousand dollars ($3,000) or two percent (2%) of 27
17201722 the entrance fee. In no event shall the service charge exceed the amount of 28
17211723 consideration transferred to the provider by the resident, or a service charge 29
17221724 be assessed due to the termination of the contract because of the failure of the 30
17231725 provider to meet its obligations under the contract, or upon the failure of the 31
17241726 provider to obtain a permanent license in accordance with this Article. 32
17251727 (4) A provision that any refund due to a resident for a cancellation or termination 33
17261728 for reasons not provided for in this section shall be computed in accordance 34
17271729 with the terms of the contract. 35
17281730 (b) A continuing care contract shall specify all of the following: 36
17291731 (1) All fees required of residents, including any entrance fee and any ongoing 37
17301732 periodic fees. 38
17311733 (2) The services to be provided. 39
17321734 (3) The policy regarding changing the resident's living unit, if necessary, for the 40
17331735 protection of the health or safety of the resident or the general and economic 41
17341736 welfare of other residents. 42
17351737 (4) The policies to be implemented if the resident cannot pay the periodic fees. 43
17361738 (5) The terms governing the refund of any portion of the entrance fee in the event 44
17371739 of death or cancellation by the resident or provider. 45
17381740 (6) The policy regarding increasing the periodic fees. 46
17391741 (7) A description of the living unit. 47
17401742 (8) Any property rights of the resident. 48
17411743 (9) The policy, if any, regarding periodic fee adjustments if the resident is absent 49
17421744 from the continuing care retirement community. 50 General Assembly Of North Carolina Session 2025
1743-House Bill 357-Second Edition Page 35
1745+House Bill 357-First Edition Page 35
17441746 (10) Any requirement that the resident maintain long-term care insurance or apply 1
17451747 for Medicaid benefits or any other public assistance program. 2
17461748 (c) A continuing care contract shall include the following notice immediately above the 3
17471749 contract signature line and be in type that is boldfaced, capitalized, underlined, or otherwise set 4
17481750 out from the surrounding written material so as to be conspicuous: 5
17491751 "NOTICE 6
17501752 7
17511753 Because the authority to enter into continuing care contracts granted by the North Carolina 8
17521754 Department of Insurance is neither a guarantee of performance by the provider nor an 9
17531755 endorsement of any continuing care contract provision, prospective residents must carefully 10
17541756 consider the risks, benefits, and costs before signing a continuing care contract and are strongly 11
17551757 encouraged to seek financial and legal advice before doing so." 12
17561758 "Part 7. Continuing Care at Home. 13
17571759 "§ 58-64A-180. Home care services defined. 14
17581760 As used is this Part, "home care services" is defined in G.S. 131E-136. 15
17591761 "§ 58-64A-185. Application. 16
17601762 (a) No person shall arrange or provide continuing care at home unless licensed by the 17
17611763 Commissioner pursuant to this Article. Only a provider who has obtained a permanent license or 18
17621764 a restricted permanent license pursuant to this Article may apply to the Commissioner for a 19
17631765 continuing care at home license. The application shall include all of the following: 20
17641766 (1) An application fee of five hundred dollars ($500.00). 21
17651767 (2) A draft amended disclosure statement containing a description of the proposed 22
17661768 continuing care at home program, including the primary market area to be 23
17671769 served, the types of services to be provided, and the fees to be charged. 24
17681770 (3) A copy of the proposed continuing care at home contract. 25
17691771 (4) An actuarial study prepared in accordance with accepted actuarial standards 26
17701772 of practice which estimates when the continuing care at home program is 27
17711773 projected to be in satisfactory actuarial balance. Providers who do not collect 28
17721774 entrance fees or some other type of up-front prepayment of costs are exempt 29
17731775 from this requirement and shall only be required to submit an actuarial 30
17741776 projection of future population flows and adult care home bed and nursing bed 31
17751777 needs using appropriate mortality, morbidity, withdrawal, occupancy, and 32
17761778 other demographic assumptions, and using a projection period that extends to 33
17771779 a point at which, in the actuary's professional judgment, the use of a longer 34
17781780 period would not materially affect the results and conclusions. 35
17791781 (5) A market study prepared by a person experienced in the preparation of market 36
17801782 studies for continuing care at home or similar programs that demonstrates 37
17811783 sufficient interest in a continuing care at home program. 38
17821784 (6) Prospective financial statements prepared by an independent certified public 39
17831785 accountant that show the financial impact of providing continuing care at 40
17841786 home on the provider and the continuing care retirement community. The 41
17851787 prospective financial statements shall include a statement of activities 42
17861788 reporting the revenue and expense details for providing continuing care at 43
17871789 home, as well as the impact the program will have on the operations of the 44
17881790 provider and the continuing care retirement community, including the 45
17891791 operating reserve. 46
17901792 (7) Evidence of the license required under Part 3 of Article 6 of Chapter 131E of 47
17911793 the General Statutes to provide home care services, or a contract with a 48
17921794 licensed home care agency for the provision of home care services to be 49
17931795 provided to residents under the continuing care at home program. 50 General Assembly Of North Carolina Session 2025
1794-Page 36 House Bill 357-Second Edition
1796+Page 36 House Bill 357-First Edition
17951797 (b) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 1
17961798 response to an application for a continuing care at home license. 2
17971799 (c) The Commissioner shall approve an application for a continuing care at home license 3
17981800 if all of the following requirements are met: 4
17991801 (1) The application complies with this section. 5
18001802 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 6
18011803 applicant. 7
18021804 (3) The applicant is able to provide continuing care at home as proposed. 8
18031805 (4) There is sufficient consumer interest in the continuing care at home program 9
18041806 proposed by the applicant, as evidenced by the market study. 10
18051807 (5) The program proposed by the applicant will not have a detrimental financial 11
18061808 impact on the applicant and continuing care retirement community, as 12
18071809 determined by the Commissioner. 13
18081810 (d) After receiving a continuing care at home license, the provider may arrange or provide 14
18091811 continuing care at home and shall file an amended disclosure statement with the Commissioner 15
18101812 which contains the information regarding continuing care at home required by G.S. 58-64A-150. 16
18111813 (e) After the issuance of a continuing care at home license, the Commissioner shall 17
18121814 require a provider to submit periodic reports in a form prescribed by the Commissioner to monitor 18
18131815 the status of the continuing care at home program. 19
18141816 "§ 58-64A-190. Continuing care at home contract. 20
18151817 (a) A continuing care at home contract shall include all of the following provisions: 21
18161818 (1) A provision that the individual contracting with the provider may rescind the 22
18171819 contract within 30 days following the later of (i) the execution of the contract 23
18181820 or (ii) the receipt of a disclosure statement that meets the requirements of 24
18191821 G.S. 58-64A-150. 25
18201822 (2) A provision that, if a resident dies prior to the effective start date of services, 26
18211823 or if, on account of illness, injury, or incapacity, a resident would be precluded 27
18221824 from meeting the eligibility terms of the contract, the contract is automatically 28
18231825 canceled. 29
18241826 (3) A provision that, for rescinded or canceled contracts under this subsection, the 30
18251827 resident, or the resident's legal representative, shall receive a refund of all 31
18261828 money or other consideration transferred to the provider, less (i) periodic fees 32
18271829 specified in the contract and applicable only to the period when services were 33
18281830 provided to the resident; (ii) nonrefundable fees, if set out in the contract; and 34
18291831 (iii) a reasonable service charge, if set out in the contract, not to exceed the 35
18301832 greater of three thousand dollars ($3,000) or two percent (2%) of the entrance 36
18311833 fee, if any. 37
18321834 (4) A provision that any refund due to a resident for any other cancellation or 38
18331835 termination not provided for in subdivisions (1) and (2) of this subsection shall 39
18341836 be computed in accordance with the terms of the contract. 40
18351837 (b) A continuing care at home contract shall specify all of the following: 41
18361838 (1) All fees required, including any entrance fee and any ongoing periodic fees. 42
18371839 (2) The services to be provided. 43
18381840 (3) The policies to be implemented if the resident cannot pay the periodic fees. 44
18391841 (4) The terms governing the refund of any portion of the entrance fee in the event 45
18401842 of death or cancellation by the resident or provider. 46
18411843 (5) The policy regarding the adjustment of periodic fees. 47
18421844 (6) Whether transportation will be provided to residents, including travel to and 48
18431845 from the continuing care retirement community for services. 49
18441846 (7) The mechanism for monitoring residents who live outside the continuing care 50
18451847 retirement community. 51 General Assembly Of North Carolina Session 2025
1846-House Bill 357-Second Edition Page 37
1848+House Bill 357-First Edition Page 37
18471849 (8) The process that will be followed to establish priority if a resident wishes to 1
18481850 exercise the resident's right to move into an independent living unit at a 2
18491851 continuing care retirement community operated by the provider. 3
18501852 (9) The process the provider will follow if it becomes necessary for the resident 4
18511853 to move into a long-term care facility. 5
18521854 (10) The policy that will be followed if a resident chooses not to move to a 6
18531855 long-term care facility when recommended by the provider. 7
18541856 (11) The policy, if any, that would entitle a resident to select placement in a 8
18551857 long-term care facility that is not owned and operated by the provider or by a 9
18561858 related party of the provider. 10
18571859 (12) A statement describing any applicable geographical limits of the continuing 11
18581860 care at home program, and the policy that will be followed in the event that a 12
18591861 resident relocates to a different residence outside the geographical limits 13
18601862 covered by the continuing care at home program. 14
18611863 (c) A continuing care at home contract shall include the following notice immediately 15
18621864 above the contract signature line and be in type that is boldfaced, capitalized, underlined, or 16
18631865 otherwise set out from the surrounding written material so as to be conspicuous: 17
18641866 "NOTICE 18
18651867 19
18661868 Because the authority to enter into continuing care at home contracts granted by the North 20
18671869 Carolina Department of Insurance is neither a guarantee of performance by the provider nor an 21
18681870 endorsement of any continuing care at home contract provision, prospective residents must 22
18691871 carefully consider the risks, benefits, and costs before signing a continuing care at home contract 23
18701872 and are strongly encouraged to seek financial and legal advice before doing so." 24
18711873 "Part 8. Financial Reporting and Monitoring. 25
18721874 "§ 58-64A-195. General requirements related to filing and extensions for filing of annual 26
18731875 audited financial statements. 27
18741876 (a) All providers shall have an annual audit by an independent certified public accountant 28
18751877 and shall file audited financial statements with the Commissioner within 150 days following the 29
18761878 end of each fiscal year. 30
18771879 (b) Extensions of the filing date may be granted by the Commissioner for 30-day periods 31
18781880 upon a showing by the provider and its independent certified public accountant of the reasons for 32
18791881 requesting an extension and determination by the Commissioner of good cause for an extension. 33
18801882 The request for extension must be received in writing not less than 10 days before the due date 34
18811883 and in sufficient detail to permit the Commissioner to make an informed decision with respect to 35
18821884 the requested extension. 36
18831885 (c) If an initial extension is granted in accordance with the provisions in subsection (b) 37
18841886 of this section, a similar extension of 30 days is granted for the filing of the provider's annual 38
18851887 disclosure statement. 39
18861888 "§ 58-64A-200. Contents of annual audited financial statements. 40
18871889 (a) The annual audited financial statements shall report the financial position of the 41
18881890 provider as of the end of the most recent fiscal year and the results of its operations, cash flows, 42
18891891 and changes in equity or net assets for the year then ended. The audited financial statements shall 43
18901892 be comparative, presenting the amounts as of the end of the most current year-end and the 44
18911893 amounts as of the immediately preceding year-end. However, in the first year in which a provider 45
18921894 is required to file audited financial statements, the comparative data may be omitted. 46
18931895 (b) The audited financial statements shall include the following: 47
18941896 (1) Report of independent certified public accountant. 48
18951897 (2) Balance sheet reporting assets, liabilities, and net assets or equity. 49
18961898 (3) Statement of operations. 50
18971899 (4) Statement of cash flows. 51 General Assembly Of North Carolina Session 2025
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18991901 (5) Statement of changes in net assets or equity. 1
19001902 (6) Notes to financial statements. 2
19011903 (c) The audited financial statements shall be prepared in accordance with one of the 3
19021904 following requirements: 4
19031905 (1) If a provider is required by generally accepted accounting principles to have 5
19041906 their financial statements consolidated with other persons, the audited 6
19051907 consolidated financial statements shall include a consolidating balance sheet, 7
19061908 a consolidating statement of operations and changes in net assets or equity, 8
19071909 and a consolidating statement of cash flows as supplemental information to 9
19081910 the audited consolidated financial statements. This supplemental information 10
19091911 shall also include a statement of operations for each continuing care retirement 11
19101912 community operated by the provider under this Article. 12
19111913 (2) If the provider includes one or more persons acting in concert to offer and 13
19121914 provide continuing care, the audited financial statements shall be combined 14
19131915 and shall include a combining balance sheet, a combining statement of 15
19141916 operations and changes in net assets or equity, and a combining statement of 16
19151917 cash flows as supplemental information to the audited combined financial 17
19161918 statements. This supplemental information shall also include a statement of 18
19171919 operations for each continuing care retirement community operated by the 19
19181920 provider under this Article. 20
19191921 (3) If a provider is part of an obligated group, the audited financial statements 21
19201922 shall be either consolidated or combined with the other members of the 22
19211923 obligated group and shall include a combining or consolidating balance sheet, 23
19221924 a combining or consolidating statement of operations and changes in net assets 24
19231925 or equity, and a combining or consolidating statement of cash flows as 25
19241926 supplemental information to the audited combined or consolidated financial 26
19251927 statements. This supplemental information shall also include a statement of 27
19261928 operations for each continuing care retirement community operated by the 28
19271929 provider under this Article. 29
19281930 (4) If the provider is not required by generally accepted accounting principles to 30
19291931 have their financial statements consolidated with other persons, does not 31
19301932 include one or more persons acting in concert to offer and provide continuing 32
19311933 care, and is not part of an obligated group, then the audited financial 33
19321934 statements shall be a stand-alone financial audit of the provider. The audited 34
19331935 financial statements must include as supplemental information, if the provider 35
19341936 operates more than one continuing care retirement community or has 36
19351937 operations that are separate and distinct from the operation of a continuing 37
19361938 care retirement community or communities under this Article, a statement of 38
19371939 operations for each continuing care retirement community operated by the 39
19381940 provider under this Article. 40
19391941 (d) If a provider is also licensed to provide continuing care at home, the audited financial 41
19401942 statements shall account for the related revenue and expenses generated from the continuing care 42
19411943 at home program separate from the provider's other operations when providing the information 43
19421944 required by this section. 44
19431945 "§ 58-64A-205. Quarterly reporting. 45
19441946 Within 45 days after the end of each fiscal quarter, a provider shall file with the 46
19451947 Commissioner all of the following: 47
19461948 (1) Quarterly unaudited financial statements of the provider and any obligated 48
19471949 group of which the provider is a member, which shall include a balance sheet, 49
19481950 a statement of operations, and a statement of cash flows, which shall contain 50 General Assembly Of North Carolina Session 2025
1949-House Bill 357-Second Edition Page 39
1951+House Bill 357-First Edition Page 39
19501952 the same categories and line items as the annual audited financial statements 1
19511953 filed with the Commissioner pursuant to G.S. 58-64A-195. 2
19521954 (2) The 12-month daily average occupancy rate by living unit type at each 3
19531955 continuing care retirement community operated by the provider in this State 4
19541956 in a form prescribed by the Commissioner. 5
19551957 (3) Notice of the following: 6
19561958 a. Any change in the provider's or the provider's controlling person's 7
19571959 board of directors or other governing body, president, chief executive 8
19581960 officer, and chief financial officer. Notice shall include the name of 9
19591961 the provider, the name of the controlling person, if applicable, the 10
19601962 name of the person previously holding the position, the name of the 11
19611963 person currently holding the position, a brief biography of the person 12
19621964 currently holding the position, and the date the position change took 13
19631965 place. 14
19641966 b. Any change in the organizational documents of the provider, including 15
19651967 changes in the provider's articles of incorporation and bylaws. Copies 16
19661968 of the changed documents shall be submitted with the notification to 17
19671969 the Commissioner. 18
19681970 "§ 58-64A-210. Actuarial study. 19
19691971 (a) A provider shall submit to the Commissioner, at least once every three years, an 20
19701972 actuarial study prepared in accordance with accepted actuarial standards of practice for each 21
19711973 continuing care retirement community operated by the provider in this State and any continuing 22
19721974 care at home program that the provider is licensed for pursuant to this Article. 23
19731975 (b) If the actuary is unable to form an opinion, or if the opinion is adverse or qualified, 24
19741976 the statement of actuarial opinion and the actuarial study shall specifically state the reason. 25
19751977 (c) The Commissioner may request the information required in this section more 26
19761978 frequently to assist in the determination of a possible hazardous condition. 27
19771979 (d) A provider required to file an actuarial study under this section that held a license on 28
19781980 the effective date of this section shall file an actuarial study with the Commissioner before the 29
19791981 expiration of three years following the effective date of this section. Thereafter, each provider 30
19801982 shall file its required actuarial study before the expiration of three years following the date it last 31
19811983 filed an actuarial study with the Commissioner. 32
19821984 (e) A provider required to file an actuarial study under this section that did not hold a 33
19831985 license on the effective date of this section shall file its first actuarial study within 45 days 34
19841986 following the due date for the provider's annual audited financial statements for the fiscal year in 35
19851987 which the provider obtained its permanent license. Thereafter, the provider shall file its required 36
19861988 actuarial study before the expiration of three years following the date it last filed an actuarial 37
19871989 study with the Commissioner. 38
19881990 (f) A provider that only offers health care on a fee-for-service basis or only provides a 39
19891991 limited discount or limited number of free days in a long-term care facility shall be exempt, unless 40
19901992 otherwise required by the Commissioner, from the actuarial study requirement in this section. 41
19911993 Providers exempt pursuant to this subsection shall submit to the Commissioner, at least once 42
19921994 every five years, an actuarial projection of future population flows and adult care home bed and 43
19931995 nursing bed needs using appropriate mortality, morbidity, withdrawal, occupancy, and other 44
19941996 demographic assumptions and using a projection period that extends to a point at which, in the 45
19951997 actuary's professional judgment, the use of a longer period would not materially affect the results 46
19961998 and conclusions. The Commissioner may require an actuarial projection of future population 47
19971999 flows and adult care home bed and nursing bed needs sooner if there has been an increase or 48
19982000 decrease of twenty percent (20%) or more of one or more types of living units at a continuing 49
19992001 care retirement community during the provider's most recent fiscal year. 50
20002002 "§ 58-64A-215. Additional reporting. 51 General Assembly Of North Carolina Session 2025
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20022004 If the Commissioner determines that additional information is needed to properly monitor the 1
20032005 financial condition or operations of a provider or continuing care retirement community or is 2
20042006 otherwise needed to protect the interests of residents and the general public, the Commissioner 3
20052007 may require a provider licensed under this Article to file any of the following: 4
20062008 (1) Monthly unaudited financial statements in the format required by 5
20072009 G.S. 58-64A-205 which shall be due no later than 45 days after the end of 6
20082010 each month. 7
20092011 (2) Any other data, financial statements, and pertinent information as the 8
20102012 Commissioner may reasonably require regarding (i) the provider, (ii) the 9
20112013 provider's obligated group, (iii) the continuing care retirement community, or 10
20122014 (iv) any related party, if the provider relies on a contractual or financial 11
20132015 relationship with the related party in order to meet the financial requirements 12
20142016 of this Article, or has a material amount invested in, or has a material amount 13
20152017 of receivables due from, the related party. 14
20162018 "Part 9. Notification Requirements. 15
20172019 "§ 58-64A-220. Notifications to Commissioner and residents. 16
20182020 A provider shall notify the Commissioner and all residents in writing within 10 business days 17
20192021 whenever any of the following apply: 18
20202022 (1) The provider fails to maintain the operating reserve required pursuant to Part 19
20212023 11 of this Article. 20
20222024 (2) The provider, or any obligated group of which the provider is a member, 21
20232025 violates or seeks modification, waiver, or extension of any material covenant 22
20242026 or material payment terms contained in any debt agreement. 23
20252027 (3) The provider has any entrance fee refunds that become more than 30 days 24
20262028 contractually past due. 25
20272029 (4) The provider plans to reduce the number of any type of living unit by twenty 26
20282030 percent (20%) or more. The notification shall include a statement describing 27
20292031 the reasons for the reduction and the effect, if any, on residents and the 28
20302032 financial condition of the provider. For the purposes of this subdivision, the 29
20312033 percentage shall be based on the type of living unit being reduced. 30
20322034 (5) The provider makes any change to its name, or the name of a continuing care 31
20332035 retirement community operated by the provider in this State, including the 32
20342036 adoption of an assumed business name. 33
20352037 (6) Any proceeding for denial, suspension, or revocation of any license or permit 34
20362038 needed to operate all or part of a continuing care retirement community in this 35
20372039 State. 36
20382040 "§ 58-64A-225. Material changes or deviations in information. 37
20392041 (a) An applicant or provider shall notify the Commissioner of material changes or 38
20402042 deviations in any information submitted to the Commissioner pursuant to this Article within 10 39
20412043 business days after the applicant or provider becomes aware of the change or deviation. 40
20422044 (b) Within 30 days after receiving notice of a material change or deviation, the 41
20432045 Commissioner shall advise the applicant or provider in writing whether any additional action 42
20442046 needs to be taken as a result of the material change or deviation. 43
20452047 (c) The Commissioner may suspend any approval, certification, license, or permit issued 44
20462048 pursuant to this Article if the applicant or provider fails to give written notice of material changes 45
20472049 or deviations required by this section. The suspension shall remain in effect until the 46
20482050 Commissioner has (i) assessed the potential impact of the material changes or deviations on the 47
20492051 applicant or provider and the interests of residents and depositors and (ii) taken any action 48
20502052 necessary under this Article to protect the interests of any residents and depositors. 49
20512053 (d) For the purposes of this section, material changes or deviations mean any change or 50
20522054 extraordinary occurrence which creates or causes, or could create or cause, an applicant or 51 General Assembly Of North Carolina Session 2025
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2055+House Bill 357-First Edition Page 41
20542056 provider to be in a hazardous condition or, for a proposed continuing care retirement community 1
20552057 or proposed expansion of a continuing care retirement community, to no longer be financially 2
20562058 viable. 3
20572059 "Part 10. Other Transactions and Changes. 4
20582060 "§ 58-64A-230. Purchase, sale, or transfer of ownership interest in the real property of a 5
20592061 continuing care retirement community. 6
20602062 (a) No permit, certificate, or license issued pursuant to this Article is transferable, and no 7
20612063 permit, certificate, or license issued pursuant to this Article has value for sale or exchange as 8
20622064 property. 9
20632065 (b) A provider or any other person who owns the real property used in the operations of 10
20642066 a continuing care retirement community shall obtain approval from the Commissioner before 11
20652067 consummating any sale or transfer of any real property used in the operations of a continuing 12
20662068 care retirement community, including a sale-leaseback transaction, or any interest in a continuing 13
20672069 care retirement community, other than the sale of an independent living unit to a resident or other 14
20682070 transferee. 15
20692071 (c) A provider shall obtain approval from the Commissioner before consummating any 16
20702072 purchase of real property currently leased and used by the provider in the operations of a 17
20712073 continuing care retirement community. Any purchase option to be entered into by the provider 18
20722074 that requires a purchase option deposit shall only be entered into if the deposit is placed in an 19
20732075 escrow account or secured in another method acceptable to the Commissioner. 20
20742076 (d) A provider shall request approval of any transaction listed in subsection (b) or (c) of 21
20752077 this section by filing a request for approval with the Commissioner, made under oath or 22
20762078 affirmation, at least 45 days prior to consummating the transaction. The request for approval 23
20772079 required by this subsection shall include all of the following: 24
20782080 (1) The identity and description of the persons involved in the transaction. 25
20792081 (2) A description of the transaction and the terms of the transaction. 26
20802082 (3) A description of the financial impact on the applicant. 27
20812083 (4) If applicable, a plan for ensuring performance of existing continuing care and 28
20822084 continuing care at home contract obligations. 29
20832085 (5) Any other information reasonably required by the Commissioner. 30
20842086 (e) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 31
20852087 response to a request for approval pursuant to this section. 32
20862088 (f) The Commissioner shall approve a request for approval if all of the following 33
20872089 requirements are met: 34
20882090 (1) The request complies with this section. 35
20892091 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 36
20902092 applicant. 37
20912093 (3) The transaction does not jeopardize the financial stability of the applicant or 38
20922094 prejudice the interest of residents. 39
20932095 (g) A provider shall give written notice to all affected residents and depositors of the 40
20942096 proposed transaction within 10 business days after receiving approval from the Commissioner. 41
20952097 (h) The Commissioner may revoke or restrict the certificate or license of a provider or 42
20962098 take other administrative action pursuant to Part 12 of this Article if a provider violates the 43
20972099 provisions of this section. 44
20982100 "§ 58-64A-235. Change of control of a provider. 45
20992101 (a) No person shall enter into an agreement to merge with, or to otherwise acquire control 46
21002102 of, a provider holding a certificate or license under this Article unless the transaction is approved 47
21012103 by the Commissioner. To obtain the Commissioner's approval, the acquiring person shall file a 48
21022104 request for approval with the Commissioner. 49 General Assembly Of North Carolina Session 2025
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21042106 (b) The request for approval required by this section shall be in a form prescribed by the 1
21052107 Commissioner, made under oath or affirmation, and shall contain all of the following 2
21062108 information: 3
21072109 (1) The name and address of each acquiring person and the following additional 4
21082110 information regarding those persons: 5
21092111 a. If the person is not an individual, a report of the nature of its business 6
21102112 operations during the past five years or for a lesser period as the person 7
21112113 and any predecessors have been in existence. 8
21122114 b. A description of the business intended to be done by the person and 9
21132115 the person's related parties. 10
21142116 c. A list of all individuals who are or who have been selected to become 11
21152117 directors or executive officers of the person, or who perform or will 12
21162118 perform functions appropriate to those positions. 13
21172119 d. For each individual listed pursuant to this subdivision, the person's 14
21182120 principal occupation and all offices and positions held during the past 15
21192121 five years and any conviction of crimes other than minor traffic 16
21202122 violations during the past 10 years. 17
21212123 (2) The source, nature, and amount of the consideration used or to be used in 18
21222124 effecting the merger or other acquisition of control; a description of any 19
21232125 transaction wherein funds were or are to be obtained for that purpose, 20
21242126 including any pledge of the provider's stock, or the stock of any of its 21
21252127 subsidiaries or controlling persons; and the identity of persons providing the 22
21262128 consideration. 23
21272129 (3) Fully audited financial information as to the earnings and financial condition 24
21282130 of each acquiring person for the preceding five fiscal years, or for a lesser 25
21292131 period as the acquiring person and any predecessors have been in existence, 26
21302132 and similar unaudited information as of a date not earlier than 90 days prior 27
21312133 to the filing of the written notice. 28
21322134 (4) Any plans or proposals that each acquiring person may have to liquidate the 29
21332135 provider, or any continuing care retirement community operated by the 30
21342136 provider in this State, to sell its assets or merge or consolidate it with any 31
21352137 person, or to make any other material change in its business or corporate 32
21362138 structure or management. 33
21372139 (5) A description of the effect, if any, that the merger or other acquisition of 34
21382140 control will have on the financial condition of the provider. 35
21392141 (6) A description of any change in the provision of goods and services to the 36
21402142 provider and residents. 37
21412143 (7) A description of any agreements made or to be made with residents which will 38
21422144 amend any continuing care or continuing care at home contract at the time of 39
21432145 the transfer of control. 40
21442146 (8) A description of any service or contractual obligation with residents which 41
21452147 will change as a result of the change in control. 42
21462148 (9) Any additional information as the Commissioner may require as necessary or 43
21472149 appropriate for the protection of residents or in the public interest. 44
21482150 (c) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 45
21492151 response to a request for approval pursuant to this section. 46
21502152 (d) The Commissioner shall approve a request for approval pursuant to this section if all 47
21512153 of the following requirements are met: 48
21522154 (1) The request for approval complies with this section. 49
21532155 (2) None of the grounds for denial listed in G.S. 58-64A-280 apply to the 50
21542156 applicant. 51 General Assembly Of North Carolina Session 2025
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2157+House Bill 357-First Edition Page 43
21562158 (3) After the change of control, the provider will be able to satisfy the certification 1
21572159 or licensure requirements, as applicable, of this Article. 2
21582160 (4) The financial condition of any acquiring person will not jeopardize the 3
21592161 financial stability of the provider or prejudice the interest of any residents. 4
21602162 (5) Any plans or proposals that any acquiring person has to liquidate the provider, 5
21612163 or any continuing care retirement community operated by the provider in this 6
21622164 State, sell its assets or consolidate or merge it with any person, or to make any 7
21632165 other material change in its business or corporate structure or management, 8
21642166 are fair and reasonable to residents and in the public interest. 9
21652167 (6) The competence, experience, and integrity of those persons who would 10
21662168 control the operation of the provider are such that the change of control will 11
21672169 not harm the interests of residents or of the public. 12
21682170 (e) A provider shall give written notice to all affected residents and depositors of the 13
21692171 proposed merger or other acquisition of control within 10 business days after the acquiring person 14
21702172 has received approval from the Commissioner. 15
21712173 (f) The Commissioner may revoke or restrict the license or certificate of a provider or 16
21722174 take other administrative action pursuant to Part 12 of this Article if a provider violates the 17
21732175 provisions of this section. 18
21742176 "§ 58-64A-240. Third-party management. 19
21752177 (a) A provider shall request the approval of the Commissioner before entering into a 20
21762178 contract with a third party for the management of a continuing care retirement community. The 21
21772179 request for approval required by this section shall include a copy of the proposed management 22
21782180 contract, the information required by subdivisions (6) and (7) of G.S. 58-64A-150(a) regarding 23
21792181 the proposed third-party manager, a description of the third party's experience in managing 24
21802182 continuing care retirement communities, and the reason for the change in management. 25
21812183 (b) The provider shall inform all residents in writing of the request for approval submitted 26
21822184 to the Commissioner pursuant to this section within 10 business days after the request for 27
21832185 approval is submitted to the Commissioner. 28
21842186 (c) The Commissioner shall comply with the review schedule in G.S. 58-64A-70 in 29
21852187 response to a request for approval pursuant to this section. 30
21862188 (d) The Commissioner may disapprove of the request for approval if the Commissioner 31
21872189 determines either of the following: 32
21882190 (1) The proposed third-party manager is incompetent or untrustworthy or so 33
21892191 lacking in managerial experience as to make the operation of the continuing 34
21902192 care retirement community potentially hazardous to residents. 35
21912193 (2) The proposed third-party manager is affiliated directly or indirectly through 36
21922194 ownership, control, or business relations with any person or persons whose 37
21932195 business operations are or have been marked by manipulation of assets or 38
21942196 accounts or by bad faith, to the detriment of residents, members, stockholders, 39
21952197 investors, creditors, or the public. 40
21962198 (e) The provider shall remove any third-party manager immediately upon discovery of 41
21972199 either of the following: 42
21982200 (1) That a manager has been convicted of any felony or pleaded nolo contendere 43
21992201 to a felony charge or has been held liable or enjoined in a civil action by final 44
22002202 judgment involving fraud, embezzlement, fraudulent conversion, or 45
22012203 misappropriation of property. 46
22022204 (2) That a manager is now, or was in the past, affiliated directly or indirectly 47
22032205 through ownership interest of ten percent (10%) or more in, or control of, any 48
22042206 business, corporation, or other entity that has been convicted of any felony or 49
22052207 pleaded nolo contendere to a felony charge or has been held liable or enjoined 50 General Assembly Of North Carolina Session 2025
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22072209 in a civil action by final judgment involving fraud, embezzlement, fraudulent 1
22082210 conversion, or misappropriation of property. 2
22092211 "Part 11. Operating Reserve. 3
22102212 "§ 58-64A-245. Operating reserve requirement. 4
22112213 (a) A provider shall maintain after the opening of a continuing care retirement 5
22122214 community an operating reserve equal to fifty percent (50%) of the total operating costs of the 6
22132215 continuing care retirement community forecasted or projected for the 12-month period following 7
22142216 the period covered by the most recent disclosure statement filed with the Department. 8
22152217 (b) Once a continuing care retirement community achieves a 12-month daily average 9
22162218 independent living unit occupancy rate of ninety percent (90%) or higher, a provider shall only 10
22172219 be required to maintain an operating reserve in an amount calculated using the table below, unless 11
22182220 otherwise instructed by the Commissioner: 12
22192221 12-Month Daily Average Operating Reserve Requirement as a Percentage 13
22202222 Independent Living Unit of Total Operating Costs of the Continuing Care 14
22212223 Occupancy Rate Retirement Community 15
22222224 90% or above..................................................................................................................... 25.00% 16
22232225 86% to 89.9% .................................................................................................................... 31.25% 17
22242226 83% to 85.9% .................................................................................................................... 37.50% 18
22252227 80% to 82.9% .................................................................................................................... 43.75% 19
22262228 Below 80% ........................................................................................................................ 50.00% 20
22272229 (c) A provider who has a 12-month daily average independent living unit occupancy rate 21
22282230 equal to or in excess of ninety-three percent (93%) and has no long-term debt or a debt service 22
22292231 coverage ratio in excess of 2.00 as of the provider's most recent fiscal year-end shall only be 23
22302232 required to maintain an operating reserve equal to twelve and one-half percent (12.5%) of total 24
22312233 operating costs of the continuing care retirement community, unless otherwise instructed by the 25
22322234 Commissioner. 26
22332235 (d) The Commissioner may increase the amount a provider is required to maintain as its 27
22342236 operating reserve, not to exceed fifty percent (50%) of total operating costs as calculated in 28
22352237 accordance with G.S. 58-64A-250, for a continuing care retirement community operated by the 29
22362238 provider or require that a provider immediately place the operating reserve on deposit with the 30
22372239 Commissioner if the Commissioner has determined that the provider is in a hazardous condition 31
22382240 pursuant to G.S. 58-64A-285. 32
22392241 (e) A provider shall notify all residents in writing within 10 business days if the 33
22402242 Commissioner, pursuant to subsection (d) of this section, increases the amount a provider is 34
22412243 required to maintain as its operating reserve for a continuing care retirement community operated 35
22422244 by the provider or requires the operating reserve to be placed on deposit with the Commissioner. 36
22432245 (f) If the Commissioner requires a provider to place an operating reserve on deposit with 37
22442246 the Commissioner, the provider shall at the same time deliver to the Commissioner a power of 38
22452247 attorney executed by the provider's president and secretary, or other proper person or persons, 39
22462248 authorizing the sale or transfer of said qualifying assets, or any part, for the purpose of paying 40
22472249 any of the liabilities of the provider related to the continuing care retirement community for 41
22482250 which the operating reserve is maintained. 42
22492251 "§ 58-64A-250. Operating reserve calculation. 43
22502252 (a) The five-year prospective financial statements as required by 44
22512253 G.S. 58-64A-150(a)(37), together with the 12-month daily average independent living unit 45
22522254 occupancy rate of the continuing care retirement community, shall serve as the basis for 46
22532255 computing the operating reserve. A provider shall calculate and adjust, if necessary, the required 47
22542256 operating reserve on at least a semiannual basis, including the date the operating reserve is 48
22552257 certified in accordance with G.S. 58-64A-270. 49
22562258 (b) In addition to total operating expenses, total operating costs will include debt service, 50
22572259 consisting of principal and interest payments, along with taxes and insurance on any mortgage 51 General Assembly Of North Carolina Session 2025
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2260+House Bill 357-First Edition Page 45
22592261 loan or other long-term financing, but will exclude depreciation, amortized expenses, and 1
22602262 extraordinary items as approved by the Commissioner. If the debt service portion is accounted 2
22612263 for by way of another reserve account, the debt service portion may be excluded upon satisfactory 3
22622264 evidence of the existence and purpose of the other reserve account. 4
22632265 (c) A provider shall apply in writing for a determination by the Commissioner in order 5
22642266 to exclude extraordinary items from total operating costs and shall provide documentation to 6
22652267 support the request. The Commissioner shall comply with the review schedule in G.S. 58-64A-70 7
22662268 in response to a request for approval pursuant to this subsection. 8
22672269 (d) For providers that have voluntarily and permanently discontinued entering into 9
22682270 continuing care contracts, or who operate a continuing care retirement community where not all 10
22692271 occupants are under continuing care contracts, the Commissioner may allow a reduced operating 11
22702272 reserve if the Commissioner finds that the reduction is consistent with the financial protections 12
22712273 imposed by this Article. In making this determination, the Commissioner may consider factors 13
22722274 including the financial condition of the provider, the number of outstanding continuing care 14
22732275 contracts, the ratio of persons under continuing care contracts to those persons who do not hold 15
22742276 a continuing care contract, and the 12-month daily average independent living unit occupancy 16
22752277 rate. 17
22762278 (e) A provider who has increased the number of independent living units available at a 18
22772279 continuing care retirement community in excess of twenty percent (20%) shall be allowed to 19
22782280 exclude the total number of independent living units in the expansion project for a period of 18 20
22792281 months after the independent living units become available for occupancy when computing the 21
22802282 operating reserve required by this Part. 22
22812283 (f) The Commissioner may allow a different calculation for a provider's required 23
22822284 operating reserve for a continuing care retirement community operated by the provider if the 24
22832285 calculation, in the opinion of the Commissioner, does not diminish the residents' protections 25
22842286 provided for by this Part. 26
22852287 "§ 58-64A-255. Qualifying assets. 27
22862288 (a) A provider shall fund its operating reserve with any of the following qualifying assets: 28
22872289 (1) Cash. 29
22882290 (2) Cash equivalents. 30
22892291 (3) Investment grade securities. For the purposes of this subdivision, investment 31
22902292 grade securities are any of the following: 32
22912293 a. Securities issued or directly and fully guaranteed or insured by the 33
22922294 government of the United States of America or any of its agencies or 34
22932295 instrumentalities. 35
22942296 b. Debt securities or debt instruments with a rating of BBB- or higher by 36
22952297 Standard & Poor's or Baa3 or higher by Moody's, or, if no rating of 37
22962298 Standard & Poor's or Moody's then exists, the equivalent of that rating 38
22972299 by any other nationally recognized statistical rating organizations 39
22982300 maintained by the National Association of Insurance Commissioners. 40
22992301 c. Investments in any fund that invests exclusively in investments of the 41
23002302 type described in sub-subdivision a. or b. of this subdivision, which 42
23012303 fund may also hold immaterial amounts of cash pending investment or 43
23022304 distribution. 44
23032305 (4) Corporate stock that is traded on a public securities exchange that can be 45
23042306 readily valued and liquidated for cash, including shares in mutual funds and 46
23052307 exchange-traded funds that hold portfolios consisting predominantly of these 47
23062308 stocks. 48
23072309 (5) Other assets considered to be acceptable to the Commissioner on a 49
23082310 case-by-case basis. 50 General Assembly Of North Carolina Session 2025
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23102312 (b) Except as otherwise provided in this subsection, the assets maintained by the provider 1
23112313 as an operating reserve for a continuing care retirement community operated by the provider 2
23122314 under this Article shall not be subject to any liens, charges, judgments, garnishments, or creditors' 3
23132315 claims and shall not be hypothecated, pledged as collateral, or otherwise encumbered in any 4
23142316 manner. A provider may encumber assets held as an operating reserve as part of a security pledge 5
23152317 of assets or similar collateralization that is part of the provider's debt financing and is included 6
23162318 in the provider's debt indenture security instruments related thereto or other similar instrument. 7
23172319 (c) For the purpose of calculating the amount to be maintained by the provider to satisfy 8
23182320 its operating reserve requirement, all qualifying assets shall be valued at their current fair market 9
23192321 value. 10
23202322 "§ 58-64A-260. Surety bond; letter of credit. 11
23212323 (a) Alternative Funding Methods. – In lieu of funding the operating reserve with 12
23222324 qualifying assets as set forth in G.S. 58-64A-255, a provider may fund all or a portion of the 13
23232325 operating reserve required by this Part by filing with the Commissioner a surety bond or letter of 14
23242326 credit as set forth in this section. 15
23252327 (b) Surety Bond. – A surety bond shall be in a form acceptable to the Commissioner and 16
23262328 issued by an insurer authorized by the Commissioner to write surety business in this State. All of 17
23272329 the following shall apply to surety bonds issued pursuant to this Article: 18
23282330 (1) The surety bond may be exchanged or replaced with another surety bond if (i) 19
23292331 the surety bond applies to obligations and liabilities that arose during the 20
23302332 period of the original surety bond, (ii) the surety bond meets the requirements 21
23312333 of this section, and (iii) 90 days' advance written notice is provided to the 22
23322334 Commissioner. 23
23332335 (2) Notice of cancellation or nonrenewal of the surety bond required by this 24
23342336 section shall be provided to the provider and the Commissioner in writing at 25
23352337 least 45 days before cancellation or nonrenewal. 26
23362338 (3) A surety bond may be canceled by the issuer of the bond with respect to future 27
23372339 obligations or liabilities upon proper notice pursuant to this section and 28
23382340 without regard to approval or acceptance of the Commissioner. 29
23392341 (c) Letter of Credit. – A provider may file a clean, irrevocable, unconditional letter of 30
23402342 credit issued or confirmed by a qualified United States financial institution as defined in 31
23412343 G.S. 58-7-26(b) naming the Commissioner as beneficiary. The terms of the letter of credit shall 32
23422344 be approved by the Commissioner before issuance and before its renewal or modification. The 33
23432345 letter of credit shall provide all of the following information: 34
23442346 (1) Ninety days' prior written notice to both the provider and the Commissioner 35
23452347 of the financial institution's determination not to renew or extend the term of 36
23462348 the letter of credit. 37
23472349 (2) Unless otherwise arranged by the provider to the satisfaction of the 38
23482350 Commissioner, deposit by the financial institution of letter of credit funds in 39
23492351 an account designated by the Commissioner no later than 30 days before the 40
23502352 expiration of the letter of credit. 41
23512353 (3) Deposit by the financial institution of letter of credit funds in an account 42
23522354 designated by the Commissioner within five business days following written 43
23532355 instructions from the Commissioner that, in the sole judgment of the 44
23542356 Commissioner, funding of the operating reserve is required. 45
23552357 "§ 58-64A-265. Operating reserve release. 46
23562358 (a) An operating reserve shall only be released, in whole or in part, upon the submittal of 47
23572359 a detailed request from the provider and approval of that request by the Commissioner. This 48
23582360 request shall be submitted in writing for the Commissioner to review at least 10 business days 49
23592361 prior to the proposed date of release. 50 General Assembly Of North Carolina Session 2025
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2362+House Bill 357-First Edition Page 47
23612363 (b) In order to receive the approval of the Commissioner, a provider shall explain why a 1
23622364 release is necessary and, if applicable, submit a repayment schedule to replenish the operating 2
23632365 reserve to the amount required by G.S. 58-64A-245. Within five business days after the date a 3
23642366 request is deemed complete, the Commissioner shall provide the provider with a written notice 4
23652367 of approval or disapproval of the request. The Commissioner may disapprove any request to 5
23662368 release the funds if it is determined that the release is not in the best interest of residents. 6
23672369 (c) A provider shall give written notice to residents of any request made pursuant to 7
23682370 subsection (a) of this section at the same time the written request is submitted to the 8
23692371 Commissioner. 9
23702372 "§ 58-64A-270. Operating reserve certification. 10
23712373 At the time a provider files its annual audited financial statements pursuant to 11
23722374 G.S. 58-64A-195, a provider shall file a form acceptable to the Commissioner computing, 12
23732375 reporting, and certifying all of the following: 13
23742376 (1) The 12-month daily average independent living unit occupancy rate at the 14
23752377 continuing care retirement community, or a shorter period of time that the 15
23762378 continuing care retirement community has been in operation, as of the date of 16
23772379 certification. 17
23782380 (2) The amount the provider is required to hold as its operating reserve. 18
23792381 (3) A description of the qualifying assets or other form of security and, if 19
23802382 applicable, their respective values, as defined and valued in accordance with 20
23812383 G.S. 58-64A-255, that the provider maintains for its operating reserve. 21
23822384 "Part 12. Offenses and Penalties. 22
23832385 "§ 58-64A-275. Definition of impairment. 23
23842386 As used is this Part, "impaired" means a weakened financial state or condition that may affect 24
23852387 a provider's ability to pay its obligations as they come due in the normal course of business. 25
23862388 "§ 58-64A-280. Grounds for discretionary refusal, restriction, or revocation of a permit, 26
23872389 certificate, or license. 27
23882390 (a) The Commissioner may (i) deny an application or any other request for approval or 28
23892391 (ii) restrict or revoke any permit, certificate, license, or other authorization issued under this 29
23902392 Article if the Commissioner finds that the applicant or provider did any of the following: 30
23912393 (1) Willfully violated any provision of this Article or of any rule or order of the 31
23922394 Commissioner. 32
23932395 (2) Made a material omission, misstatement, or misrepresentation, or committed 33
23942396 fraud in obtaining a permit, certificate, license, or other authorization. 34
23952397 (3) Engaged in any fraudulent or dishonest practices in the conduct of its business. 35
23962398 (4) Misappropriated, converted, or improperly withheld any monies. 36
23972399 (5) Failed to file an annual disclosure statement, annual audited financial 37
23982400 statements, or any other materials requested by the Commissioner or 38
23992401 otherwise required by this Article. 39
24002402 (6) Failed to deliver to prospective residents a disclosure statement as required by 40
24012403 this Article. 41
24022404 (7) Delivered to prospective residents a disclosure statement that makes a material 42
24032405 misstatement or omits a material fact and the provider, at the time of the 43
24042406 delivery of the disclosure statement, had actual knowledge of the misstatement 44
24052407 or omission. 45
24062408 (8) Failed to make a revised disclosure statement available to residents. 46
24072409 (9) Made any material misrepresentations to depositors, prospective residents, or 47
24082410 residents of a continuing care retirement community operated or to be 48
24092411 operated in this State. 49
24102412 (10) Failed to maintain the escrow account required under this Article or released 50
24112413 a portion of an escrow account required to be maintained under this Article. 51 General Assembly Of North Carolina Session 2025
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24132415 (11) Failed to deposit entrance fees and deposits into an escrow account as required 1
24142416 by this Article. 2
24152417 (12) Failed to maintain the operating reserve required under this Article or released 3
24162418 a portion of the operating reserve required to be maintained under this Article 4
24172419 without Commissioner approval. 5
24182420 (13) Violated a restriction of its permit, certificate, or license. 6
24192421 (14) After request by the Commissioner for an investigation or examination, 7
24202422 refused access to records or information; refused to be investigated or 8
24212423 examined or to produce its accounts, records, and files for an investigation or 9
24222424 examination; refused to give information with respect to its affairs; or refused 10
24232425 to perform any other legal obligations related to an investigation or 11
24242426 examination. 12
24252427 (15) Failed to fulfill obligations under continuing care and continuing care at home 13
24262428 contracts. 14
24272429 (16) Violated the provisions of G.S. 58-64A-230, 58-64A-235, or 58-64A-240. 15
24282430 (17) Failed to comply with the terms of a cease and desist order. 16
24292431 (18) Has been determined by the Commissioner to be in a hazardous condition. 17
24302432 (b) Findings of fact in support of a denial, restriction, or revocation shall be accompanied 18
24312433 by an explicit statement of the Commissioner's understanding of the underlying facts supporting 19
24322434 the findings. 20
24332435 (c) If the Commissioner has good cause to believe that a provider has committed a 21
24342436 violation for which revocation could be ordered, the Commissioner may first issue a cease and 22
24352437 desist order. If the cease and desist order is not or cannot be effective in remedying the violation, 23
24362438 the Commissioner may, after notice and hearing, order that a permit, certificate, or license be 24
24372439 revoked. That revocation order may be appealed to the Superior Court of Wake County in the 25
24382440 manner provided by G.S. 58-63-35. The provider shall accept no new deposits or entrance fees 26
24392441 while the revocation order is under appeal. 27
24402442 (d) If the Commissioner issues a cease and desist order or restricts or revokes a provider's 28
24412443 permit, certificate, or license, the provider shall notify all residents and depositors of the cease 29
24422444 and desist order, restriction, or revocation within five business days. 30
24432445 (e) The Commissioner may, upon finding of changed circumstances, remove a 31
24442446 restriction. 32
24452447 (f) The revocation by the Commissioner of a certificate or license shall not release the 33
24462448 provider from obligations assumed through continuing care and continuing care at home 34
24472449 contracts. 35
24482450 (g) Within 20 business days after receiving a notice of revocation of a license, a provider 36
24492451 shall provide to the Commissioner and all residents a written plan detailing specifically how the 37
24502452 provider intends to continue to meet its continuing care obligations. 38
24512453 (h) A provider who has their permanent license revoked shall continue to maintain an 39
24522454 operating reserve and to file its annual audited financial statements, annual disclosure statement, 40
24532455 and pay annual fees to the Commissioner as required under this Article as if the permanent license 41
24542456 had continued in full force, but the provider shall not issue any new continuing care or continuing 42
24552457 care at home contracts. 43
24562458 (i) A provider who has a permit, certificate, or license revoked shall provide written 44
24572459 notice within five business days to all depositors, shall reimburse all deposits collected, and shall 45
24582460 provide documentation to the Commissioner verifying that all deposits have been returned to 46
24592461 depositors. 47
24602462 "§ 58-64A-285. Hazardous condition. 48
24612463 The Commissioner may consider any of the following standards to determine whether a 49
24622464 provider is in a hazardous condition: 50
24632465 (1) Whether the provider is impaired or insolvent. 51 General Assembly Of North Carolina Session 2025
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24652467 (2) Adverse findings reported in examination reports, audit financial statements, 1
24662468 and actuarial opinions, reports, or summaries. 2
24672469 (3) Whether the provider has failed to establish, maintain, or has substantially 3
24682470 depleted the operating reserve required by this Article. 4
24692471 (4) Whether the provider is contractually past due on entrance fee refunds. 5
24702472 (5) The age and collectability of receivables. 6
24712473 (6) Whether a related party is impaired, insolvent, bankrupt, or threatened with 7
24722474 insolvency or bankruptcy, or delinquent in payment of its monetary or any 8
24732475 other obligations and which in the opinion of the Commissioner may affect 9
24742476 the solvency of the provider. 10
24752477 (7) Whether the provider, or any obligated group that the provider is a part of, is 11
24762478 not in compliance with any covenant contained in any debt agreement. 12
24772479 (8) Whether the provider is aware of any existing circumstances which would 13
24782480 hinder or cause the provider, or any member of an obligated group that the 14
24792481 applicant or provider is a part of, to not be able to perform on any debt 15
24802482 agreement. 16
24812483 (9) Contingent liabilities, pledges, or guaranties that either individually or 17
24822484 collectively involve a total amount that in the Commissioner's opinion may 18
24832485 affect a provider's solvency. 19
24842486 (10) Whether the management of a provider, including officers, directors, or any 20
24852487 other person who directly or indirectly controls the operations of an applicant, 21
24862488 provider, or continuing care retirement community, fails to possess and 22
24872489 demonstrate the competence, experience, or integrity considered by the 23
24882490 Commissioner to be necessary to serve the provider or continuing care 24
24892491 retirement community in that position. 25
24902492 (11) Whether the management of a provider has failed to respond to the 26
24912493 Commissioner's inquiries about the condition of the applicant or provider or 27
24922494 has furnished false and misleading information in response to an inquiry by 28
24932495 the Commissioner. 29
24942496 (12) Whether the applicant or provider has failed to meet financial, disclosure 30
24952497 statement, or other filing requirements in the absence of a reason satisfactory 31
24962498 to the Commissioner. 32
24972499 (13) Whether the management of an applicant or provider has filed any false or 33
24982500 misleading financial statement, has released a false or misleading financial 34
24992501 statement to a lending institution or to the general public, or has made a false 35
25002502 or misleading entry or omitted an entry of material amount in the applicant's 36
25012503 or provider's books. 37
25022504 (14) Whether the applicant or provider has experienced or will experience in the 38
25032505 foreseeable future cash flow or liquidity problems. 39
25042506 (15) Any other finding determined by the Commissioner to be hazardous to the 40
25052507 applicant's or provider's depositors, residents, creditors, or the general public. 41
25062508 "§ 58-64A-290. Corrective action plan. 42
25072509 (a) If the Commissioner has determined that a provider is in a hazardous condition, the 43
25082510 Commissioner may, in lieu of taking action under G.S. 58-64A-280 or G.S. 58-64A-335, and 44
25092511 after notice and opportunity for hearing, issue an order requiring a provider to (i) submit a 45
25102512 corrective action plan within 45 days and (ii) notify all residents and depositors within five 46
25112513 business days of the Commissioner's order. The corrective action plan shall include both of the 47
25122514 following: 48
25132515 (1) Proposals of corrective actions the provider intends to take which would be 49
25142516 expected to result in the elimination of the hazardous condition. 50 General Assembly Of North Carolina Session 2025
2515-Page 50 House Bill 357-Second Edition
2517+Page 50 House Bill 357-First Edition
25162518 (2) A date when the provider anticipates it will rectify the problems and 1
25172519 deficiencies identified by the Commissioner. 2
25182520 (b) Within 45 days after the submittal of a corrective action plan, the Commissioner shall 3
25192521 notify the provider whether the corrective action plan shall be implemented or is, in the judgment 4
25202522 of the Commissioner, unsatisfactory. If the Commissioner determines the corrective action plan 5
25212523 is unsatisfactory, the notification to the provider shall set forth the reasons for the determination 6
25222524 and may set forth proposed revisions that will render the corrective action plan satisfactory in the 7
25232525 judgment of the Commissioner. After receiving notification from the Commissioner, the provider 8
25242526 shall prepare a revised corrective action plan, if applicable, which may incorporate by reference 9
25252527 any revisions proposed by the Commissioner and shall submit the revised corrective action plan 10
25262528 to the Commissioner within 30 days after notification from the Commissioner. If the corrective 11
25272529 action plan is approved, the provider shall immediately implement the corrective action plan, 12
25282530 distribute a copy of the plan to all residents and depositors, and begin reporting to the 13
25292531 Commissioner on the implementation and progress of the corrective action plan in accordance 14
25302532 with a schedule and in a format established by the Commissioner. Each report shall also be 15
25312533 distributed to all residents and depositors at the time the report is submitted to the Commissioner. 16
25322534 (c) If the corrective action plan is disapproved, or if a corrective action plan is not 17
25332535 submitted, the Commissioner may engage consultants to develop a corrective action plan. After 18
25342536 the corrective action plan is developed, the Commissioner shall direct the provider to implement 19
25352537 the corrective action plan and to distribute a copy of the corrective action plan to all residents 20
25362538 and depositors. Expenses incurred by the Commissioner to engage consultants shall be paid by 21
25372539 the provider. 22
25382540 (d) This section shall not be construed to delay or prevent the Commissioner from taking 23
25392541 any regulatory measures deemed necessary regarding the provider. 24
25402542 (e) The provider shall distribute its approved corrective action plan and its most recent 25
25412543 report to the Commissioner to a prospective resident at the time the provider distributes its current 26
25422544 disclosure statement pursuant to G.S. 58-64A-155. Subsections (b) and (c) of G.S. 58-64A-155 27
25432545 shall apply to the corrective action plan and the most recent report to the Commissioner required 28
25442546 to be distributed pursuant to this subsection. 29
25452547 "§ 58-64A-295. Investigations and subpoenas. 30
25462548 (a) The Commissioner may make public or private investigations within or outside of this 31
25472549 State as necessary to (i) determine whether any person has violated or is about to violate any 32
25482550 provision of this Article, (ii) aid in the enforcement of this Article, or (iii) verify statements 33
25492551 contained in any disclosure statement or other filing filed or delivered under this Article. 34
25502552 (b) For the purpose of any investigation or proceeding under this Article, the 35
25512553 Commissioner may require or permit any person to file a statement in writing, under oath or 36
25522554 otherwise, as to any of the facts and circumstances concerning the matter to be investigated. 37
25532555 (c) For the purpose of any investigation or proceeding under this Article, the 38
25542556 Commissioner or the Commissioner's designee may exercise all powers granted to the 39
25552557 Commissioner with respect to insurance companies. 40
25562558 "§ 58-64A-300. Civil liability. 41
25572559 (a) A provider who enters into a binding reservation agreement, continuing care contract, 42
25582560 or continuing care at home contract under this Article without having first delivered a disclosure 43
25592561 statement meeting the requirements of Part 5 of this Article to the person with whom the binding 44
25602562 reservation agreement, continuing care contract, or continuing care at home contract was entered 45
25612563 into, or enters into a binding reservation agreement, continuing care contract, or continuing care 46
25622564 at home contract with a person who has relied on a disclosure statement that materially 47
25632565 misrepresents or omits to state a material fact required to be stated therein or necessary in order 48
25642566 to make the statements made therein, in light of the circumstances under which they are made, 49
25652567 not misleading, shall be liable to that person for actual damages and repayment of all fees paid 50
25662568 to the provider violating this Article, less the costs of care, services, and housing provided to the 51 General Assembly Of North Carolina Session 2025
2567-House Bill 357-Second Edition Page 51
2569+House Bill 357-First Edition Page 51
25682570 resident by or on whose behalf the binding reservation agreement, continuing care contract, or 1
25692571 continuing care at home contract was entered into prior to discovery of the violation, 2
25702572 misstatement, or omission or the time the violation, misstatement, or omission should reasonably 3
25712573 have been discovered, together with interest thereon at the legal rate for judgments, and court 4
25722574 costs and reasonable attorneys' fees. 5
25732575 (b) Liability under this section exists regardless of whether the provider had actual 6
25742576 knowledge of the misstatement or omission. 7
25752577 (c) A person may not file or maintain an action under this section if the person, before 8
25762578 filing the action, received a written offer of a refund of all amounts paid to the provider, together 9
25772579 with interest at the rate established monthly by the Commissioner of Banks pursuant to 10
25782580 G.S. 24-1.1(c), less the cost of care, services, and housing provided prior to receipt of the offer, 11
25792581 and if the offer recited the provisions of this section and the recipient of the offer failed to accept 12
25802582 it within 30 days of actual receipt. 13
25812583 (d) An action may not be maintained to enforce a liability created under this Article unless 14
25822584 brought before the expiration of three years after the alleged violation. 15
25832585 "§ 58-64A-305. Criminal penalties. 16
25842586 (a) Any person who willfully and knowingly violates any provision of this Article is 17
25852587 guilty of a Class 1 misdemeanor. The Commissioner may refer any available evidence concerning 18
25862588 a violation of this Article, or of any rule adopted or order issued pursuant to this Article, to the 19
25872589 Attorney General or a district attorney. The Attorney General or a district attorney may institute 20
25882590 the appropriate criminal proceedings under this Article, with or without evidentiary referral from 21
25892591 the Commissioner. Nothing in this Article limits the power of the State to punish any person for 22
25902592 any conduct that constitutes a crime under any other statute. 23
25912593 (b) Any action brought against any person shall not abate by reason of a sale or other 24
25922594 transfer of ownership of the continuing care retirement community except with the express 25
25932595 written consent of the Commissioner. 26
25942596 "§ 58-64A-310. Forfeiture. 27
25952597 (a) A permit, certificate, license, or other approval issued by the Commissioner pursuant 28
25962598 to this Article shall be forfeited, after notice and opportunity for hearing, when any one of the 29
25972599 following occurs: 30
25982600 (1) The provider terminates marketing a proposed continuing care retirement 31
25992601 community. 32
26002602 (2) The provider surrenders to the Commissioner its permit, certificate, or license. 33
26012603 (3) The provider sells or otherwise transfers all or part of a continuing care 34
26022604 retirement community without the Commissioner's approval in accordance 35
26032605 with G.S. 58-64A-230. 36
26042606 (4) A change occurs in the control of the provider without the Commissioner's 37
26052607 approval in accordance with G.S. 58-64A-235. 38
26062608 (5) The provider merges with another person without the Commissioner's 39
26072609 approval in accordance with G.S. 58-64A-235. 40
26082610 (6) The provider moves the continuing care retirement community from one 41
26092611 location to another without the Commissioner's prior approval. 42
26102612 (7) The provider abandons the continuing care retirement community or its 43
26112613 obligations under continuing care and continuing care at home contracts. 44
26122614 (8) The provider is evicted from the structures that make up the continuing care 45
26132615 retirement community. 46
26142616 (9) The provider closes a continuing care retirement community. 47
26152617 (b) The provider shall notify all residents and depositors within five business days after 48
26162618 a forfeiture of a permit, certificate, or license. 49
26172619 "§ 58-64A-315. Remedies available in cases of unlawful contracting. 50 General Assembly Of North Carolina Session 2025
2618-Page 52 House Bill 357-Second Edition
2620+Page 52 House Bill 357-First Edition
26192621 (a) If the Commissioner determines that a provider is or has been violating the provisions 1
26202622 of this Article, the Commissioner may, after notice and opportunity for hearing, order the 2
26212623 provider to cease entering into binding reservation agreements, continuing care contracts, and 3
26222624 continuing care at home contracts and make a rescission offer to any resident or depositor who 4
26232625 entered into a binding reservation agreement, continuing care contract, or continuing care at 5
26242626 home contract while the provider was violating the provisions of this Article in accordance with 6
26252627 the provisions of this section. 7
26262628 (b) After the Commissioner issues an order pursuant to subsection (a) of this section, 8
26272629 every binding reservation agreement, continuing care contract, or continuing care at home 9
26282630 contract entered into in violation of this Article may be rescinded at the election of the resident 10
26292631 or depositor without penalty. 11
26302632 (c) No resident or depositor shall have the benefit of this section who, within 30 days of 12
26312633 receipt, has refused or failed to accept an offer made in writing by the provider to rescind the 13
26322634 binding reservation agreement, continuing care contract, or continuing care at home contract in 14
26332635 question and to refund the full amount paid by the resident or depositor with interest at the rate 15
26342636 established monthly by the Commissioner of Banks pursuant to G.S. 24-1.1(c) on the full amount 16
26352637 paid for the binding reservation agreement, continuing care contract, or continuing care at home 17
26362638 contract for the period from the date of payment by the depositor or resident to the date of 18
26372639 repayment, less the cost of care, services, and housing provided, if applicable, and the amount of 19
26382640 any costs specifically incurred by the provider at the request of the resident or depositor and set 20
26392641 forth in writing, signed by both parties to the binding reservation agreement, continuing care 21
26402642 contract, or continuing care at home contract. 22
26412643 "§ 58-64A-325. Nonexclusive remedies. 23
26422644 The civil, criminal, and administrative remedies available to the Commissioner pursuant to 24
26432645 this Article are not exclusive and may be sought and employed by the Commissioner, in any 25
26442646 combination, to enforce this Article. 26
26452647 "§ 58-64A-330. Soliciting or accepting new agreements or contracts by impaired or 27
26462648 insolvent providers. 28
26472649 Regardless of whether delinquency proceedings as to a provider have been or are to be 29
26482650 initiated, a provider may not actively solicit, approve the solicitation of, or enter into new binding 30
26492651 reservation agreements, continuing care contracts, or continuing care at home contracts in this 31
26502652 State after the provider knew, or reasonably should have known, that the provider was impaired 32
26512653 or insolvent except with the written permission of the Commissioner. The Commissioner shall 33
26522654 approve or disapprove the continued marketing of new binding reservation agreements, 34
26532655 continuing care contracts, and continuing care at home contracts within 15 days after receiving a 35
26542656 request from a provider. If the provider has declared bankruptcy, the bankruptcy court or trustee 36
26552657 appointed by the court has jurisdiction over those matters. 37
26562658 "Part 13. Delinquency Proceedings. 38
26572659 "§ 58-64A-335. Supervision, rehabilitation, and liquidation. 39
26582660 (a) The Commissioner may commence a supervision proceeding pursuant to Article 30 40
26592661 of this Chapter or may apply to the Superior Court of Wake County or to the federal bankruptcy 41
26602662 court that may have previously taken jurisdiction over the provider or continuing care retirement 42
26612663 community for an order directing the Commissioner or authorizing the Commissioner to 43
26622664 rehabilitate or liquidate a provider or continuing care retirement community in accordance with 44
26632665 Article 30 of this Chapter, if the Commissioner determines, after notice and an opportunity for 45
26642666 hearing, that any of the following apply: 46
26652667 (1) A portion of an escrow account or operating reserve required to be maintained 47
26662668 under this Article has been or is proposed to be released in violation of this 48
26672669 Article. 49 General Assembly Of North Carolina Session 2025
2668-House Bill 357-Second Edition Page 53
2670+House Bill 357-First Edition Page 53
26692671 (2) A provider has been or will be unable to fully perform its obligations pursuant 1
26702672 to continuing care and continuing care at home contracts, or to meet 2
26712673 prospective financial data previously filed by the provider. 3
26722674 (3) A provider has failed to maintain the escrow account required under this 4
26732675 Article. 5
26742676 (4) A provider is in a hazardous condition. 6
26752677 (5) A provider is bankrupt or insolvent, or in imminent danger of becoming 7
26762678 bankrupt or insolvent. 8
26772679 (b) If the Commissioner commences a supervision proceeding, the provider shall notify 9
26782680 all residents and depositors of the proceeding within five business days. 10
26792681 (c) If an order is issued directing or authorizing the Commissioner to rehabilitate or to 11
26802682 liquidate a provider or continuing care retirement community, the Commissioner shall notify all 12
26812683 affected residents and depositors of the rehabilitation or liquidation order within five business 13
26822684 days or as otherwise directed by the Court. 14
26832685 (d) If, at any time, the Court finds, upon petition of the Commissioner, a provider, or on 15
26842686 its own motion, that the objectives of an order to rehabilitate a provider have been accomplished 16
26852687 and that the continuing care retirement community or communities owned by, or operated by, 17
26862688 the provider can be returned to the provider's management without further jeopardy to the 18
26872689 residents or depositors of the continuing care retirement community or communities, the Court 19
26882690 may, upon a full report and accounting of the conduct of the provider's affairs during the 20
26892691 rehabilitation and of the provider's current financial condition, terminate the rehabilitation and, 21
26902692 by order, return the continuing care retirement community or communities owned by, or operated 22
26912693 by, the provider, along with the assets and affairs of the provider, to the provider's management. 23
26922694 (e) When applying for an order to rehabilitate or liquidate a provider, the Commissioner 24
26932695 shall give due consideration in the application to the manner in which the welfare of persons who 25
26942696 have contracted with the provider for continuing care may be best served. 26
26952697 (f) An order for rehabilitation shall be refused or vacated if the provider posts a bond, by 27
26962698 a recognized surety authorized to do business in this State and executed in favor of the 28
26972699 Commissioner on behalf of persons who may be found entitled to a refund of entrance fees and 29
26982700 deposits from the provider or other damages in the event the provider is unable to fulfill its 30
26992701 contracts to provide continuing care, in an amount determined by the Court to be equal to the 31
27002702 reserve funding that would otherwise need to be available to fulfill the provider's obligations. 32
27012703 (g) G.S. 58-30-12 shall not apply to providers under this Article. 33
27022704 "§ 58-64A-340. Receiverships; exception for long-term care facility beds. 34
27032705 When the Commissioner has been appointed as a receiver under Article 30 of this Chapter 35
27042706 for a provider or a continuing care retirement community subject to this Article, the Department 36
27052707 of Health and Human Services may, notwithstanding any other provision of law, accept and 37
27062708 approve the addition of adult care home beds or nursing beds for a continuing care retirement 38
27072709 community owned by, or operated by, the provider, if it appears to the Court, upon petition of 39
27082710 the Commissioner or the provider, or on the Court's own motion, that (i) the best interests of the 40
27092711 provider or (ii) the welfare of persons who have previously contracted with the provider or may 41
27102712 contract with the provider may be best served by the addition of adult care home beds or nursing 42
27112713 beds. 43
27122714 "§ 58-64A-345. Contracts as preferred claims in liquidation. 44
27132715 (a) In the event of liquidation of a provider, all continuing care and continuing care at 45
27142716 home contracts executed by the provider shall be deemed preferred claims against all assets 46
27152717 owned by the provider. 47
27162718 (b) Notwithstanding subsection (a) of this section, the claims of all continuing care and 48
27172719 continuing care at home contracts shall be subordinate to the liquidator's cost of administration 49
27182720 or any secured claim. 50
27192721 "Part 14. Residents' Rights to Organization and Semiannual Meetings. 51 General Assembly Of North Carolina Session 2025
2720-Page 54 House Bill 357-Second Edition
2722+Page 54 House Bill 357-First Edition
27212723 "§ 58-64A-350. Definition of residents' council. 1
27222724 As used is this Part, "residents' council" means a group duly elected by residents at a 2
27232725 continuing care retirement community to advocate for residents' rights and to serve as a liaison 3
27242726 between residents and the provider with respect to resident welfare and interests. 4
27252727 "§ 58-64A-355. Right to organization. 5
27262728 A resident living in a continuing care retirement community operated by a provider licensed 6
27272729 under this Article has the right of self-organization, the right to be represented by an individual 7
27282730 of the resident's own choosing, and the right to engage in concerted activities to keep informed 8
27292731 on the operation of the provider and the continuing care retirement community in which the 9
27302732 resident resides or for other mutual aid or protection. The right to organize includes the right to 10
27312733 establish a residents' council. 11
27322734 "§ 58-64A-360. Semiannual meetings. 12
27332735 (a) The board of directors or other governing body of a provider or its designated 13
27342736 representative shall hold in-person semiannual meetings with the residents of each continuing 14
27352737 care retirement community operated by the provider in this State for free discussions of subjects, 15
27362738 including, but not limited to, income, expenditures, financial trends and problems, and proposed 16
27372739 changes in policies, programs, and services as they apply to the provider, the continuing care 17
27382740 retirement community, and the continuing care retirement community's residents. For the 18
27392741 purposes of this section, a semiannual meeting shall be a single meeting that is open to all 19
27402742 residents and not a series of meetings with individual residents. Nothing in this section shall 20
27412743 prevent a provider from making a semiannual meeting available via electronic means to residents 21
27422744 of the continuing care retirement community who are unable to attend in person. 22
27432745 (b) At least one independent member of the board of directors or other governing body 23
27442746 of the provider shall attend the semiannual meetings in person. A provider may apply to the 24
27452747 Commissioner for a waiver from the requirement of this subsection based on unique 25
27462748 circumstances. 26
27472749 (c) Residents shall be entitled to at least seven days' advance notice of each meeting under 27
27482750 subsection (a) of this section. The agenda and any materials that are distributed at the meetings 28
27492751 shall remain available upon request to residents for at least 60 days after each semiannual 29
27502752 meeting. 30
27512753 (d) Whenever a state of emergency or disaster has been proclaimed in this State or for an 31
27522754 area within this State under G.S. 166A-19.20 or G.S. 166A-19.21, or whenever the President of 32
27532755 the United States has issued a major disaster declaration for the State or for an area within the 33
27542756 State under the Stafford Act, 42 U.S.C. § 5121, et seq., that directly affects the continuing care 34
27552757 retirement community, semiannual meetings required under this section may be held by 35
27562758 electronic means, including any of the following: 36
27572759 (1) Telephone. 37
27582760 (2) Video conference. 38
27592761 (3) Video broadcast. 39
27602762 (e) If a semiannual meeting is held under subsection (d) of this section, notice of the 40
27612763 method residents may use to attend the meeting shall be published with the notice of the meeting. 41
27622764 The meeting shall be recorded in the format in which it is conducted. Acceptable recording 42
27632765 formats include, but are not limited to, all of the following: 43
27642766 (1) A sound-only recording. 44
27652767 (2) A video recording with sound and picture. 45
27662768 (3) A digital or analog broadcast capable of being recorded. 46
27672769 (f) Recordings made pursuant to subsection (e) of this section shall remain available to 47
27682770 residents for at least 60 days after being made available to residents. 48
27692771 (g) A provider shall report in the disclosure statement required under G.S. 58-64A-150 49
27702772 the dates on which the semiannual meetings were held during the provider's previous fiscal year. 50
27712773 "Part 15. Miscellaneous Provisions. 51 General Assembly Of North Carolina Session 2025
2772-House Bill 357-Second Edition Page 55
2774+House Bill 357-First Edition Page 55
27732775 "§ 58-64A-365. Waiver of statutory protection. 1
27742776 No act, agreement, or statement of any resident, or of an individual purchasing continuing 2
27752777 care for a resident under any continuing care or continuing care at home contract shall constitute 3
27762778 a valid waiver of any provision of this Article intended for the benefit or protection of the resident 4
27772779 or the individual purchasing continuing care for the resident. 5
27782780 "§ 58-64A-370. Continuing Care Advisory Committee. 6
2779-(a) There shall be a 12-member Continuing Care Advisory Committee comprised of 7
2780-providers, residents, and professionals involved in the continuing care retirement community 8
2781-industry. The members shall be appointed as follows: 9
2782-(1) Six members appointed by the Commissioner as follows: 10
2783-a. Two residents of continuing care retirement communities. 11
2784-b. One owner of a continuing care retirement community. 12
2785-c. One provider of continuing care at a continuing care retirement 13
2786-community or one provider of a continuing care at home program. 14
2787-d. One person who, on account of his or her vocation, employment, or 15
2788-affiliation, can be classified as a representative of residents of 16
2789-continuing care retirement communities. 17
2790-e. One person who, on account of his or her vocation, employment, or 18
2791-affiliation, can be classified as a representative of continuing care 19
2792-retirement communities. 20
2793-(2) Three members appointed by the President Pro Tempore of the Senate as 21
2794-follows: 22
2795-a. One person who, on account of his or her vocation, employment, or 23
2796-affiliation, can be classified as a representative of residents of 24
2797-continuing care retirement communities. 25
2798-b. One person who, on account of his or her vocation, employment, or 26
2799-affiliation, can be classified as a representative of continuing care 27
2800-retirement communities. 28
2801-c. One person who is a certified public accountant and is licensed to 29
2802-practice public accountancy in this State. 30
2803-(3) Three members appointed by the Speaker of the House of Representatives as 31
2804-follows: 32
2805-a. One person who, on account of his or her vocation, employment, or 33
2806-affiliation, can be classified as a representative of residents of 34
2807-continuing care retirement communities. 35
2808-b. One person who, on account of his or her vocation, employment, or 36
2809-affiliation, can be classified as a representative of continuing care 37
2810-retirement communities. 38
2811-c. One person who is a certified public accountant and is licensed to 39
2812-practice public accountancy in this State. 40
2813-(b) The Committee shall meet all of the following requirements: 41
2814-(1) Meet at least twice per year. 42
2815-(2) Hold other meetings at times and places as the Committee chair may direct. 43
2816-(3) Act in an advisory capacity to the Commissioner on matters pertaining to the 44
2817-operation and regulation of continuing care retirement communities and 45
2818-continuing care at home programs. 46
2819-(4) Report to the Commissioner on developments in the continuing care 47
2820-retirement community industry, including continuing care at home and similar 48
2821-programs, and problems or concerns of providers and residents. 49
2822-(5) Recommend changes in relevant statutes and rules. 50 General Assembly Of North Carolina Session 2025
2823-Page 56 House Bill 357-Second Edition
2824-(c) The term of each Committee member shall be three years, but each Committee 1
2825-member shall serve until a successor has been appointed by the appointing authority. Committee 2
2826-members may serve two consecutive terms. Any appointment to fill a vacancy on the Committee 3
2827-created by resignation, dismissal, death, or disability of a member shall be for the remainder of 4
2828-the unexpired term and filled by the appointing authority. 5
2829-(d) Committee members shall serve without pay but shall be reimbursed for travel 6
2830-expenses by the Department at the rates set out in G.S. 138-6. 7
2831-"§ 58-64A-375. Other licensing or regulation. 8
2832-(a) Nothing in this Article affects the authority of the Department of Health and Human 9
2833-Services or any successor agency otherwise provided by law to license or regulate any long-term 10
2834-care facility. 11
2835-(b) Continuing care retirement communities and providers licensed under this Article that 12
2836-are also subject to the provisions of the North Carolina Condominium Act under Chapter 47C of 13
2837-the General Statutes shall not be subject to the provisions of Chapter 39A of the General Statutes, 14
2838-provided that the continuing care retirement community's declaration of condominium does not 15
2839-require the payment of any fee or charge not otherwise provided for in a resident's continuing 16
2840-care contract, or other separate contract for the provisions of membership or services. 17
2841-"§ 58-64A-380. Examination. 18
2842-(a) The Commissioner or the Commissioner's designee may, in the Commissioner's 19
2843-discretion, visit a provider offering continuing care in this State to examine its books and records. 20
2844-Expenses incurred by the Commissioner in conducting examinations under this section shall be 21
2845-paid by the provider examined. 22
2846-(b) The provisions of G.S. 58-2-131, 58-2-132, 58-2-133, 58-2-134, 58-2-155, 58-2-180, 23
2847-58-2-185, and 58-6-5 apply to this Article and are hereby incorporated by reference. 24
2848-(c) If a provider relies on a contractual or financial relationship with another person in 25
2849-order to meet the financial requirements of this Article, the Commissioner or the Commissioner's 26
2850-designee may examine the person that has a contractual or financial relationship with the provider 27
2851-to the extent necessary to ascertain the financial condition of the provider. 28
2852-(d) A provider shall make a copy of the examination report issued by the Commissioner 29
2853-available for inspection by all residents within 10 business days after issuance." 30
2854-SECTION 3. This act becomes effective December 1, 2025, and applies to (i) 31
2855-offenses committed on or after that date and (ii) contracts issued, renewed, or amended on or 32
2856-after that date. 33
2781+(a) There shall be a 12-member Continuing Care Advisory Committee appointed by the 7
2782+Commissioner. The Committee shall be comprised of providers, residents, and professionals 8
2783+involved in the continuing care retirement community industry. At a minimum, the Committee 9
2784+shall include at least two representatives of, and nominated by, the North Carolina Continuing 10
2785+Care Residents Association and two representatives of, and nominated by, LeadingAge North 11
2786+Carolina. 12
2787+(b) The Committee shall meet all of the following requirements: 13
2788+(1) Meet at least twice per year. 14
2789+(2) Hold other meetings at times and places as the Committee chair may direct. 15
2790+(3) Act in an advisory capacity to the Commissioner on matters pertaining to the 16
2791+operation and regulation of continuing care retirement communities and 17
2792+continuing care at home programs. 18
2793+(4) Report to the Commissioner on developments in the continuing care 19
2794+retirement community industry, including continuing care at home and similar 20
2795+programs, and problems or concerns of providers and residents. 21
2796+(5) Recommend changes in relevant statutes and rules. 22
2797+(c) The term of each Committee member shall be three years, but each Committee 23
2798+member shall serve until a successor has been appointed. Committee members may serve two 24
2799+consecutive terms. Any appointment to fill a vacancy on the Committee created by resignation, 25
2800+dismissal, death, or disability of a member shall be for the remainder of the unexpired term. 26
2801+(d) Committee members shall serve without pay but shall be reimbursed for travel 27
2802+expenses by the Department at the rates set out in G.S. 138-6. 28
2803+"§ 58-64A-375. Other licensing or regulation. 29
2804+(a) Nothing in this Article affects the authority of the Department of Health and Human 30
2805+Services or any successor agency otherwise provided by law to license or regulate any long-term 31
2806+care facility. 32
2807+(b) Continuing care retirement communities and providers licensed under this Article that 33
2808+are also subject to the provisions of the North Carolina Condominium Act under Chapter 47C of 34
2809+the General Statutes shall not be subject to the provisions of Chapter 39A of the General Statutes, 35
2810+provided that the continuing care retirement community's declaration of condominium does not 36
2811+require the payment of any fee or charge not otherwise provided for in a resident's continuing 37
2812+care contract, or other separate contract for the provisions of membership or services. 38
2813+"§ 58-64A-380. Examination. 39
2814+(a) The Commissioner or the Commissioner's designee may, in the Commissioner's 40
2815+discretion, visit a provider offering continuing care in this State to examine its books and records. 41
2816+Expenses incurred by the Commissioner in conducting examinations under this section shall be 42
2817+paid by the provider examined. 43
2818+(b) The provisions of G.S. 58-2-131, 58-2-132, 58-2-133, 58-2-134, 58-2-155, 58-2-180, 44
2819+58-2-185, and 58-6-5 apply to this Article and are hereby incorporated by reference. 45
2820+(c) If a provider relies on a contractual or financial relationship with another person in 46
2821+order to meet the financial requirements of this Article, the Commissioner or the Commissioner's 47
2822+designee may examine the person that has a contractual or financial relationship with the provider 48
2823+to the extent necessary to ascertain the financial condition of the provider. 49
2824+(d) A provider shall make a copy of the examination report issued by the Commissioner 50
2825+available for inspection by all residents within 10 business days after issuance." 51 General Assembly Of North Carolina Session 2025
2826+Page 56 House Bill 357-First Edition
2827+SECTION 3. This act becomes effective December 1, 2025, and applies to (i) 1
2828+offenses committed on or after that date and (ii) contracts issued, renewed, or amended on or 2
2829+after that date. 3