New Jersey Senate Bill S2099

New Jersey 2022-2023 Regular Session

• Introduced: 3/3/22
• Refer: 3/3/22

Caption

Limits rescheduling, cancellation, and no-show fees providers of health care services may charge in certain instances.

Impact

The implications of S2099 on state laws are significant, as it establishes clear guidelines on the financial expectations surrounding appointment management within the healthcare industry. This bill aims to protect patients from potentially exploitative fees that can place an undue burden on those needing to change their medical appointments, especially when unforeseen circumstances arise. Additionally, it reinforces the necessity for healthcare providers to maintain clear communication with patients regarding fees associated with their services.

Summary

Senate Bill S2099 aims to regulate the fees that healthcare providers may charge patients regarding the rescheduling and cancellation of appointments. Specifically, the bill prohibits healthcare providers from charging any fee for appointments canceled or rescheduled more than 24 hours in advance. For cancellations or rescheduling occurring less than 24 hours before an appointment, the bill permits providers to charge a fee of up to $25, provided that prior notification of such potential charges was given at the time of scheduling, and the patient has previously canceled or rescheduled less than 24 hours in advance on two separate occasions within the past six months.

Contention

While the bill presents a structured approach to regulating appointment-related fees, it may generate debate among healthcare providers concerned about potential revenue loss from last-minute cancellations. Some providers might argue that these fees are essential for compensating for lost time and resources due to no-shows or late cancellations. On the other hand, patient advocacy groups may support the bill as a consumer protection measure, emphasizing the importance of accommodating patients' needs without imposing harsh financial penalties, especially for those who may have valid reasons for changing their appointment times.