Prohibits service repair contractors from charging hourly rates for travel time.
If passed, A983 will amend the existing consumer fraud act, making it unlawful for service repair contractors to levy travel charges. This could significantly impact how repair businesses operate and how they structure their pricing models. The bill aligns with broader trends in consumer protection, ensuring users are not burdened with additional costs that are not directly tied to the service or repair performed.
Assembly Bill A983 aims to establish clearer guidelines regarding the charging practices of service repair contractors. Specifically, the bill prohibits these contractors from charging consumers hourly fees for the time spent traveling to or from a job site. This legislation is a response to complaints from consumers who feel that they have been unfairly charged for travel time, which should not be billed when performing repairs or services covered under a service repair contract.
The bill’s introduction may raise concerns amongst contractors regarding its implications on their pricing strategies. While supporters praise the potential for enhanced consumer protections, there may be pushback from service providers who argue that travel time is a legitimate cost that should be compensated. The potential for increased penalties, including monetary fines for violations, adds a layer of enforcement that could create apprehensions among those in the service repair industry.