Provides electric public utility customers' right to decline installation of smart meter under certain circumstances.
The introduction of S2091 would fundamentally alter how electric public utilities operate in relation to customer engagement and consent. By allowing customers to refuse the installation of a smart meter without incurring fees for a specified time period, the bill seeks to enhance consumer protection and maintain customer choice. The utility must adhere to this opt-out process and cannot penalize customers who choose not to adopt this technology, thereby reshaping the current dynamics between utility providers and consumers.
Senate Bill S2091 aims to provide electric public utility customers the right to decline the installation of smart meters under specific circumstances. Smart meters are defined as advanced devices that give real-time information about electricity usage, hourly pricing data, and allow remote management of electric-related services. This bill mandates that customers receive written notice from the utility company at least 90 days before a scheduled installation, thus ensuring that customers have ample opportunity to opt-out without facing punitive fees during their account duration.
While the bill appears to empower customers, it may face challenges regarding utility companies' operational efficiency and technological adoption. Utilities might express concerns that a mandate allowing customers to opt-out could hinder efforts to implement smart grid technologies and optimize service delivery. The balance between consumer protection and technological advancement will likely generate discussions among stakeholders, including public utilities, regulatory boards, and consumer advocacy groups as they navigate the implications of this legislation.