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28 | 28 | | HOUSE BILL 577 |
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29 | 29 | | 57 |
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30 | 30 | | TH LEGISLATURE |
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31 | 31 | | - |
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32 | 32 | | |
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33 | 33 | | STATE |
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34 | 34 | | |
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35 | 35 | | OF |
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36 | 36 | | |
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37 | 37 | | NEW |
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38 | 38 | | |
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39 | 39 | | MEXICO |
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40 | 40 | | |
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41 | 41 | | - |
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42 | 42 | | FIRST SESSION |
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43 | 43 | | , |
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44 | 44 | | |
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45 | 45 | | 2025 |
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46 | 46 | | INTRODUCED BY |
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47 | 47 | | Jenifer Jones |
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48 | 48 | | AN ACT |
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49 | 49 | | RELATING TO TRANSPORTATION; CREATING THE TOWING SERVICES |
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50 | 50 | | OVERSIGHT AND ADVISORY BOARD; PROVIDING DUTIES. |
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51 | 51 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF NEW MEXICO: |
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52 | 52 | | SECTION 1. [NEW MATERIAL] TOWING SERVICES OVERSIGHT AND |
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53 | 53 | | ADVISORY BOARD--CREATED--MEMBERSHIP--DUTIES.-- |
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54 | 54 | | A. The "towing services oversight and advisory |
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55 | 55 | | board" is created in the department of transportation to |
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56 | 56 | | provide recommendations, oversight and regulatory guidance to |
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57 | 57 | | the department regarding the operations of licensed towing |
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58 | 58 | | services. The towing services oversight and advisory board |
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59 | 59 | | consists of twelve members, including six primary members and |
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60 | 60 | | six alternate members. One primary member and one alternate |
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61 | 61 | | member shall be from each of the six state transportation |
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62 | 62 | | commission districts. |
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90 | 90 | | B. The towing services oversight and advisory board |
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91 | 91 | | shall: |
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92 | 92 | | (1) review and provide recommendations on |
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93 | 93 | | department of transportation policies, regulations and |
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94 | 94 | | procedures related to towing services; |
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95 | 95 | | (2) propose improvements to service standards |
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96 | 96 | | and compliance requirements; |
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97 | 97 | | (3) evaluate citizen complaints regarding |
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98 | 98 | | towing services and ensure that complaints are properly |
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99 | 99 | | investigated and resolved; |
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100 | 100 | | (4) facilitate mediation for towing-related |
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101 | 101 | | disputes arising between citizens and towing services; |
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102 | 102 | | (5) assess whether licensed towing services |
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103 | 103 | | are complying with state regulations and contractual |
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104 | 104 | | obligations; |
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105 | 105 | | (6) conduct audits and inspections as |
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106 | 106 | | necessary to verify compliance with industry standards; |
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107 | 107 | | (7) submit quarterly reports to the department |
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108 | 108 | | of transportation summarizing activities, findings, complaints, |
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109 | 109 | | resolutions, licensed towing services that are out of |
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110 | 110 | | compliance and recommendations; |
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111 | 111 | | (8) engage with state agencies, industry |
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112 | 112 | | associations and community representatives to promote |
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113 | 113 | | regulatory transparency and public awareness; and |
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114 | 114 | | (9) provide education to towing service |
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115 | 115 | | .231023.1 |
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143 | 143 | | providers and the public on towing regulations, consumer rights |
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144 | 144 | | and responsibilities. |
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145 | 145 | | C. The department of transportation shall seek, |
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146 | 146 | | interview, evaluate and select members of the towing services |
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147 | 147 | | oversight and advisory board. The department shall seek |
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148 | 148 | | candidates from stakeholders within the towing and |
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149 | 149 | | transportation industry, including towing service owners and |
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150 | 150 | | operators, industry associations and department of |
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151 | 151 | | transportation representatives. Members shall have |
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152 | 152 | | professional experience in towing operations, transportation |
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153 | 153 | | regulations, customer service, legal matters or community |
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154 | 154 | | advocacy. |
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155 | 155 | | D. Selections to the towing services oversight and |
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156 | 156 | | advisory board shall be made by January 1, 2026. The terms of |
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157 | 157 | | service of appointed members shall start on January 1, 2026. |
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158 | 158 | | The terms shall be three years, and the initial terms shall be |
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159 | 159 | | staggered so that the terms of three primary members and three |
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160 | 160 | | alternate members expire at the end of the initial two years |
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161 | 161 | | and the terms of the remaining members expire at the end of the |
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162 | 162 | | initial three years. The initial terms shall be selected by |
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163 | 163 | | random drawing. |
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164 | 164 | | E. The towing services oversight and advisory board |
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165 | 165 | | shall meet not less than quarterly at the call of the chair or |
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166 | 166 | | the secretary of transportation. A majority of the members |
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167 | 167 | | constitutes a quorum for the transaction of business, and the |
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168 | 168 | | .231023.1 |
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196 | 196 | | support of a majority of the quorum is required for adoption of |
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197 | 197 | | any action. Members of the advisory board shall select a chair |
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198 | 198 | | and vice chair from among its members. |
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199 | 199 | | F. Public members of the towing services oversight |
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200 | 200 | | and advisory board are entitled to receive per diem and mileage |
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201 | 201 | | as provided in the Per Diem and Mileage Act and shall receive |
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202 | 202 | | no other compensation, perquisite or allowance. |
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203 | 203 | | G. The department of transportation shall provide |
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204 | 204 | | staffing, resources, funding and administrative support |
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205 | 205 | | necessary for the operation of the towing services oversight |
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206 | 206 | | and advisory board. |
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207 | 207 | | SECTION 2. EFFECTIVE DATE.--The effective date of the |
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208 | 208 | | provisions of this act is July 1, 2025. |
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209 | 209 | | - 4 - |
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210 | 210 | | .231023.1 |
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