Directs telecommunications and cable corporations to provide call center service assistance from centers located within the state and such corporations' service areas; includes a list of what services must be provided.
Relating to telecommunications services provided by cable service providers.
Authorizes electrical corporations to operate and use broadband services
Enacts the "cellular mapping act"; requires the public service commission to review cellular services within the state; requires the expansion of cellular services.
In 911 emergency communication services, further providing for definitions, for telecommunications management and for counties, providing for addressing authorities and for next generation 911 call delivery, further providing for 911 system plan, for fund, for payment, collection and remittance of surcharge by providers of 911 communications services, for payment, collection and remittance of surcharge by sellers of prepaid wireless telecommunications service, for telephone records, for penalty, for immunity and for shared residential MLTS service, repealing provisions relating to business MLTS, to shared communications services, to temporary residence and to local notification, further providing for ALI database maintenance, repealing provisions relating to dialing instructions and further providing for MLTS signaling, for termination and for prohibited release of information.
Communications: California Advanced Services Fund: deaf and disabled telecommunications program: surcharges.
Requires utility service providers to disclose planned rate increases to consumers within thirty days before a planned price increase takes effect; requires utility providers to provide contact information and a mechanism to cancel service completely.
Directs the public service commission to require electric and steam corporations to provide rate reductions or refunds for inadequate or interrupted service; requires electric corporations to reimburse ratepayers for damages to and losses of property and business caused by power outages in certain instances.
An Act Concerning Telecommunications Provider Tariffs For Services Offered To Business Retail End Users And Certain Telecommunications Service-related Reports.
Directs BPU to undertake public awareness campaign concerning telecommunications carriers, including mobile and Voice over Internet Protocol service providers, and disclosure of customer information.