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28 | 28 | | STATE OF OKLAHOMA |
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29 | 29 | | |
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30 | 30 | | 1st Session of the 58th Legislature (2021) |
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31 | 31 | | |
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32 | 32 | | HOUSE BILL 2807 By: Sneed |
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33 | 33 | | |
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34 | 34 | | |
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35 | 35 | | |
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36 | 36 | | |
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37 | 37 | | |
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38 | 38 | | AS INTRODUCED |
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39 | 39 | | |
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40 | 40 | | An Act relating to insurance; creating the Oklahoma |
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41 | 41 | | Out-of-Network Surprise Billing and Transparency Act; |
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42 | 42 | | providing for applicability; defining ter ms; |
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43 | 43 | | requiring policies to reference certain rates; |
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44 | 44 | | providing for certain baseline charges; limiting rate |
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45 | 45 | | increases; authorizing the Attorney General to bring |
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46 | 46 | | a civil action for certain required usual, customary, |
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47 | 47 | | and reasonable reimbursement rates; authoriz ing the |
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48 | 48 | | Attorney General to bring a civil action for surprise |
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49 | 49 | | billing prohibition; providing for emergency services |
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50 | 50 | | provided by an out-of-network provider; providing for |
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51 | 51 | | emergency services provided at an out -of-network |
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52 | 52 | | facility; providing for nonemergency services |
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53 | 53 | | provided by an out-of-network provider at an in - |
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54 | 54 | | network facility; providing for nonemergency services |
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55 | 55 | | provided by an out-of-network provider at an out -of- |
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56 | 56 | | network facility; requiring the Insurance |
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57 | 57 | | Commissioner to select an organization to maintain a |
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58 | 58 | | benchmarking database; providing for availability of |
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59 | 59 | | arbitration; requiring participation for certain |
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60 | 60 | | cases; providing time limitation for requesting |
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61 | 61 | | arbitration in certain cases; requiring written |
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62 | 62 | | notice; directing the Insurance Commissioner to |
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63 | 63 | | promulgate rules for submitting multiple claims to |
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64 | 64 | | arbitration; limiting issues arbitrator may address; |
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65 | 65 | | providing for basis for determination; prohibiting |
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66 | 66 | | civil action until conclusion of arbitration; |
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67 | 67 | | exempting arbitration from the Uniform Arbitration |
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68 | 68 | | Act; providing for selection and approval of |
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69 | 69 | | arbitrators; providing for arbitration procedures; |
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70 | 70 | | providing for arbitrator decision; requiring written |
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71 | 71 | | notice; providing fo r court review of arbitrator |
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72 | 72 | | decision; providing for bad faith in arbitration; |
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73 | 73 | | providing penalties; directing the Insurance |
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74 | 74 | | Commissioner and the Oklahoma Board of Medical |
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75 | 75 | | |
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100 | 100 | | |
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101 | 101 | | Licensure and Supervision to adopt certain rules; |
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102 | 102 | | requiring Insurance Department and Oklahoma Board of |
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103 | 103 | | Medical Licensure and Supervision to maintain certain |
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104 | 104 | | information; requiring the Insurance Department to |
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105 | 105 | | conduct biennium study; requiring written report to |
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106 | 106 | | Legislature; requiring written notice of benefits and |
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107 | 107 | | billing prohibitions; amending 12 O.S. 2011, Section |
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108 | 108 | | 1854, which relates to the Uniform Arbitration Act; |
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109 | 109 | | providing an exceptio n; providing for codification; |
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110 | 110 | | and providing an effective date. |
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111 | 111 | | |
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114 | 114 | | |
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115 | 115 | | BE IT ENACTED BY THE PEOPLE OF THE STATE OF OKLAHOMA: |
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116 | 116 | | SECTION 1. NEW LAW A new section of law to be codified |
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117 | 117 | | in the Oklahoma Statutes as Section 6060.60 of Title 36 , unless |
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118 | 118 | | there is created a duplication in numbering, reads as follows: |
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119 | 119 | | Sections 1 through 21 of this act shall be known and may be |
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120 | 120 | | cited as the "Oklahoma Out -of-Network Surprise Billing and |
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121 | 121 | | Transparency Act". |
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122 | 122 | | SECTION 2. NEW LAW A n ew section of law to be codified |
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123 | 123 | | in the Oklahoma Statutes as Section 6060.61 of Title 36, unless |
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124 | 124 | | there is created a duplication in numbering, reads as follows: |
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125 | 125 | | The Oklahoma Out-of-Network Surprise Billing and Transparency |
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126 | 126 | | Act shall apply to all state -regulated health benefit plans except: |
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127 | 127 | | 1. HealthChoice health benefit plans administered by the |
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128 | 128 | | Oklahoma Office of Management and Enterprise Services; |
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129 | 129 | | 2. Medicaid; |
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130 | 130 | | 3. Medicare; and |
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131 | 131 | | |
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156 | 156 | | |
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157 | 157 | | 4. The Employee Retirement Income Security Act of 1974 health |
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158 | 158 | | benefit plans. |
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159 | 159 | | SECTION 3. NEW LAW A new section of law to be codified |
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160 | 160 | | in the Oklahoma Statutes as Section 6060.62 of Title 36, unless |
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161 | 161 | | there is created a duplication in numbering, reads as follows: |
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162 | 162 | | As used in the Oklahoma Out -of-Network Surprise Billing and |
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163 | 163 | | Transparency Act: |
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164 | 164 | | 1. "Arbitration" means a process in which an impartial |
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165 | 165 | | arbitrator issues a binding determination in a dispute between a |
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166 | 166 | | health benefit plan issuer or administrator and an out -of-network |
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167 | 167 | | provider and/or facility or the provider or facility's |
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168 | 168 | | representative to settle a health benefit claim; |
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169 | 169 | | 2. "Geozip" means an area that includes all zip codes with |
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170 | 170 | | identical first three digits; |
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171 | 171 | | 3. "Surprise billing" means the practice by a health care |
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172 | 172 | | provider or facility who does not, or is un able to, participate in |
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173 | 173 | | an enrollee's health benefit plan network, and charges an enrollee |
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174 | 174 | | the difference between the provider's or facility's fee and the sum |
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175 | 175 | | of what the enrollee's health benefit plan pays and what the |
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176 | 176 | | enrollee is required to pay in appli cable deductibles, copayments, |
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177 | 177 | | coinsurance or other cost -sharing amounts required by the health |
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178 | 178 | | benefit plan; and |
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179 | 179 | | 4. "Usual, customary, and reasonable rate" or "UCR rate" means |
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180 | 180 | | the eightieth percentile of all charges for the particular health |
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206 | 206 | | |
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207 | 207 | | care service performed by a health care provider in the same or |
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208 | 208 | | similar specialty and provided in the same geographical area as |
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209 | 209 | | reported in an independent benchmarking database maintained by a |
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210 | 210 | | nonprofit organization specified by the Insurance Commissioner; |
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211 | 211 | | provided, the nonprofit organization shall not be financially |
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212 | 212 | | affiliated with an insurance carrier or health care provider. |
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213 | 213 | | SECTION 4. NEW LAW A new section of law to be codified |
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214 | 214 | | in the Oklahoma Statutes as Section 6060.63 of Title 36, unless |
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215 | 215 | | there is created a duplication in numbering, reads as follows: |
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216 | 216 | | All health insurance benefit policies must reference the usual, |
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217 | 217 | | customary, and reasonable rate for the purpose of providing an |
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218 | 218 | | enrollee with reimbursement transparency for out -of-network health |
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219 | 219 | | care providers and facilities. The charges for services reflected |
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220 | 220 | | by the Current Procedural Terminology code as reflected in the |
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221 | 221 | | eightieth percentile of charge data supplied by an independent |
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222 | 222 | | benchmarking database on November 1, 2021 , shall constitute th e |
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223 | 223 | | baseline for provider or facility charges. Beginning November 1, |
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224 | 224 | | 2021, provider or facility charges may change anytime the charge |
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225 | 225 | | data supplied by an independent benchmarking database changes, but |
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226 | 226 | | may not increase at a rate greater than the Consumer Pri ce Index. |
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227 | 227 | | SECTION 5. NEW LAW A new section of law to be codified |
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228 | 228 | | in the Oklahoma Statutes as Section 6060.64 of Title 36, unless |
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229 | 229 | | there is created a duplication in numbering, reads as follows: |
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230 | 230 | | |
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255 | 255 | | |
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256 | 256 | | If a health benefit plan issuer or admin istrator has restricted |
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257 | 257 | | or prohibited a health care provider or health care facility from |
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258 | 258 | | billing an insured, participant or enrollee for applicable |
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259 | 259 | | copayment, coinsurance, and deductible amounts required under the |
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260 | 260 | | Oklahoma Out-of-Network Surprise Billing and Transparency Act, the |
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261 | 261 | | Attorney General may bring a civil action in the name of the state |
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262 | 262 | | to ensure the health care provider, health care facility or |
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263 | 263 | | administrator may bill an enrollee the applicable copayment, |
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264 | 264 | | coinsurance, and deductible amounts. If t he Attorney General |
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265 | 265 | | prevails in an action brought against a health benefit plan issuer |
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266 | 266 | | or administrator, the Attorney General may recover reasonable |
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267 | 267 | | attorney fees, costs and expenses, including court costs and witness |
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268 | 268 | | fees incurred in bringing the action. |
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269 | 269 | | SECTION 6. NEW LAW A new section of law to be codified |
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270 | 270 | | in the Oklahoma Statutes as Section 6060.65 of Title 36, unless |
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271 | 271 | | there is created a duplication in numbering, reads as follows: |
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272 | 272 | | If a health care provider, health care facility or administrator |
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273 | 273 | | has billed an enrollee an amount greater than the applicable |
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274 | 274 | | copayment, coinsurance, and deductible amount s required under the |
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275 | 275 | | Oklahoma Out-of-Network Surprise Billing and Transparency Act, the |
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276 | 276 | | Attorney General may bring a civil action in th e name of the state |
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277 | 277 | | to ensure the enrollee is not responsible for an amount greater than |
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278 | 278 | | the applicable copayment, coinsurance, and deductible amounts. If |
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279 | 279 | | the Attorney General prevails in an action brought against a health |
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280 | 280 | | |
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306 | 306 | | benefit plan issuer or administr ator, the Attorney General may |
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307 | 307 | | recover reasonable attorney fees, costs and expenses, including |
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308 | 308 | | court costs and witness fees incurred in bringing the action. |
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309 | 309 | | SECTION 7. NEW LAW A new section of law to be codified |
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310 | 310 | | in the Oklahoma Stat utes as Section 6060.66 of Title 36, unless |
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311 | 311 | | there is created a duplication in numbering, reads as follows: |
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312 | 312 | | A. When an enrollee in a health benefit plan that covers |
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313 | 313 | | emergency services receives the services from an out -of-network |
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314 | 314 | | provider or out-of-network facility, the health benefit plan shall |
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315 | 315 | | ensure that the enrollee shall incur no greater out -of-pocket costs |
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316 | 316 | | for the emergency services than the enrollee would have incurred |
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317 | 317 | | with an in-network provider. |
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318 | 318 | | B. If a covered person receives covered emergency ser vices by |
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319 | 319 | | an out-of-network provider or out -of-network facility, the carrier |
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320 | 320 | | shall pay the out-of-network provider directly and the initial |
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321 | 321 | | payment shall be the greater of the: |
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322 | 322 | | 1. Medicare rate; |
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323 | 323 | | 2. In-network rate; |
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324 | 324 | | 3. Usual, customary, and reasonable rat e; or |
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325 | 325 | | 4. Agreed upon rate. |
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326 | 326 | | C. The insurer shall make the payment required by this section |
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327 | 327 | | directly to the provider no later than, as applicable: |
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328 | 328 | | |
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354 | 354 | | 1. Thirty (30) days after the date the insurer receives an |
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355 | 355 | | electronic clean claim for those services that in cludes all |
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356 | 356 | | information necessary for the insurers to pay the claim; or |
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357 | 357 | | 2. Forty-five (45) days after the date the insurer receives a |
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358 | 358 | | nonelectronic clean claim for those services that includes all |
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359 | 359 | | information necessary for the insurer to pay the claim. |
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360 | 360 | | SECTION 8. NEW LAW A new section of law to be codified |
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361 | 361 | | in the Oklahoma Statutes as Section 6060.67 of Title 36, unless |
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362 | 362 | | there is created a duplication in numbering, reads as follows: |
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363 | 363 | | A. If a covered person receives covered services at an in- |
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364 | 364 | | network facility from an out -of-network provider, the carrier shall |
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365 | 365 | | pay the out-of-network provider directly and initial payment shall |
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366 | 366 | | be at the usual, customary, and reasonable rate or at an agreed upon |
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367 | 367 | | rate. |
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368 | 368 | | B. The enrollee who receives care shall not be responsible for |
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369 | 369 | | any amount greater than his or her applicable in -network copayment, |
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370 | 370 | | coinsurance, and deductible amount s. |
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371 | 371 | | C. The insurer shall make payment required by this section |
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372 | 372 | | directly to the provider no later than, as applicable: |
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373 | 373 | | 1. Thirty (30) days after the date the insurer receives an |
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374 | 374 | | electronic clean claim for those services that includes all |
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375 | 375 | | information necessary for the insurers to pay the claim; or |
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376 | 376 | | |
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402 | 402 | | 2. Forty-five (45) days after the date the insurer receives a |
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403 | 403 | | nonelectronic clean claim for those services that includes all |
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404 | 404 | | information necessary for the insurer to pay the claim. |
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405 | 405 | | SECTION 9. NEW LAW A new section of law to be codified |
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406 | 406 | | in the Oklahoma Statutes as Section 6060.68 of Title 36, unless |
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407 | 407 | | there is created a duplication in numbering, reads as follows: |
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408 | 408 | | A. If a covered person with out -of-network health benefits |
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409 | 409 | | elects to receive covered services at an out -of-network facility |
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410 | 410 | | from an out-of-network provider, the carrier shall pay the out -of- |
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411 | 411 | | network provider and facility directly and the initial payment shall |
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412 | 412 | | be paid at the usual, customary, and reasonable rate or an agreed |
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413 | 413 | | upon rate. |
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414 | 414 | | The enrollee who receives care shall not be responsible for any |
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415 | 415 | | amount greater than his or her applicable out -of-network copayment, |
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416 | 416 | | coinsurance, and deductible amount s. |
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417 | 417 | | B. The insurer shall make the payment required by this section |
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418 | 418 | | directly to the provider and facility no later than, as applicable: |
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419 | 419 | | 1. Thirty (30) days after the date the insurer receives an |
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420 | 420 | | electronic clean claim for those services that includes all |
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421 | 421 | | information necessary for the insurer to pay the claim; or |
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422 | 422 | | 2. Forty-five (45) days after the date the insurer receives a |
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423 | 423 | | nonelectronic clean claim for those services that includes all |
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424 | 424 | | information necessary for the insurer to pay the claim. |
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425 | 425 | | |
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451 | 451 | | C. Nothing in this section shall be construed to prohibit an |
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452 | 452 | | out-of-network provider or out -of-network facility from accepting |
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453 | 453 | | less than the usual, customary, and reasonable rate so long as an |
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454 | 454 | | agreement has been made between the enrolle e and out-of-network |
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455 | 455 | | health care provider or out -of-network facility. |
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456 | 456 | | SECTION 10. NEW LAW A new section of law to be codified |
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457 | 457 | | in the Oklahoma Statutes as Section 6060.69 of Title 36, unless |
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458 | 458 | | there is created a duplication in numbering , reads as follows: |
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459 | 459 | | A. A health care or medical service or supply provided at a |
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460 | 460 | | location that does not have a zip code is considered to be provided |
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461 | 461 | | in the geozip area closest to the location at which the service or |
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462 | 462 | | supply is provided. |
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463 | 463 | | B. The Insurance Co mmissioner shall select an organization to |
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464 | 464 | | maintain a benchmarking database in accordance with this section. |
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465 | 465 | | The organization shall not: |
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466 | 466 | | 1. Be affiliated with a health benefit plan issuer or |
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467 | 467 | | administrator, a health care practitioner or other health care |
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468 | 468 | | provider; or |
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469 | 469 | | 2. Have any other conflict of interest. |
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470 | 470 | | C. The benchmarking database shall contain the following |
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471 | 471 | | information necessary to calculate, with respect to a health care or |
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472 | 472 | | medical service or supply, for each geozip area in this state: |
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473 | 473 | | 1. Percentiles of billed charges for all out -of-network |
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474 | 474 | | providers and facilities; and |
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475 | 475 | | |
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500 | 500 | | |
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501 | 501 | | 2. Percentiles of rates paid to participating providers and |
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502 | 502 | | facilities. |
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503 | 503 | | D. Insurers shall be required to submit data necessary for the |
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504 | 504 | | use of the benchmarking database as specifie d in this section. |
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505 | 505 | | E. The Commissioner may adopt rules governing the submission of |
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506 | 506 | | information for the benchmarking database. |
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507 | 507 | | SECTION 11. NEW LAW A new section of law to be codified |
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508 | 508 | | in the Oklahoma Statutes as Section 6060.70 of Tit le 36, unless |
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509 | 509 | | there is created a duplication in numbering, reads as follows: |
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510 | 510 | | A. An out-of-network provider, out -of-network facility, and |
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511 | 511 | | health benefit plan issuer or administrator may request arbitration |
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512 | 512 | | of a settlement of an out -of-network health benefi t claim through a |
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513 | 513 | | portal on the Oklahoma Insurance Department's website if: |
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514 | 514 | | 1. There is an amount billed by the out -of-network provider or |
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515 | 515 | | out-of-network facility and unpaid by the issuer or administrator |
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516 | 516 | | after copayments, coinsurance, and deductibles for which an enrollee |
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517 | 517 | | may not be billed; or |
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518 | 518 | | 2. a. The required usual, customary, and reasonable rate |
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519 | 519 | | paid by an insurer is deemed unreasonable, and |
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520 | 520 | | b. The health benefit claim is for: |
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521 | 521 | | (1) nonemergency care provided at an out -of-network |
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522 | 522 | | facility, |
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523 | 523 | | (2) nonemergency care provided by an out -of-network |
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524 | 524 | | provider, |
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525 | 525 | | |
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550 | 550 | | |
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551 | 551 | | (3) emergency care provided at an out -of-network |
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552 | 552 | | facility, |
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553 | 553 | | (4) emergency care provided by an out -of-network |
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554 | 554 | | provider, or |
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555 | 555 | | (5) an emergency claim denial is based on a review of |
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556 | 556 | | the patient's diagnosis code. |
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557 | 557 | | B. If a person requests arbitration under this section, and |
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558 | 558 | | depending on who initiates, the out -of-network provider, out -of- |
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559 | 559 | | network facility, or a representative of the provider or facility, |
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560 | 560 | | and the health benefit plan issuer or the administrator, as |
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561 | 561 | | appropriate, shall participate in the arbitration. |
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562 | 562 | | C. Not later than ninety (90) days after the date an out -of- |
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563 | 563 | | network provider or out -of-network facility receives the initial |
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564 | 564 | | payment for a health care or medical service or supply, the out -of- |
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565 | 565 | | network provider, health care facility, or representative of the |
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566 | 566 | | out-of-network health care provider or out -of-network facility, |
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567 | 567 | | health benefit plan issuer or administrator may request arbitration |
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568 | 568 | | of a settlement of an out -of-network health benefit claim through a |
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569 | 569 | | portal on the Department's website if: |
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570 | 570 | | 1. There is an amount billed by the out -of-network provider or |
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571 | 571 | | out-of-network facility and unpaid by the issuer or administrator |
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572 | 572 | | after copayments, coinsurance, and deductibles for which an enrollee |
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573 | 573 | | may not be billed; or |
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574 | 574 | | |
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599 | 599 | | |
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600 | 600 | | 2. a. The required usual, customary, and reasonable rate |
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601 | 601 | | paid by an insurer is deemed unreasonable, and |
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602 | 602 | | b. The health benefit claim is for: |
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603 | 603 | | (1) nonemergency care provided at an out -of-network |
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604 | 604 | | facility, |
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605 | 605 | | (2) nonemergency care provided by an out -of-network |
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606 | 606 | | provider, |
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607 | 607 | | (3) emergency care provided at an out -of-network |
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608 | 608 | | facility, |
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609 | 609 | | (4) emergency care provided by an out -of-network |
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610 | 610 | | provider, or |
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611 | 611 | | (5) an emergency claim denial is based on a review of |
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612 | 612 | | the patient's diagnosis code. |
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613 | 613 | | D. Nothing in this section shall prohibit a hea lth care |
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614 | 614 | | provider or facility from utilizing arbitration in cases where |
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615 | 615 | | medical necessity is disputed. |
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616 | 616 | | E. If a person requests arbitration, the out -of-network |
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617 | 617 | | provider, out-of-network facility, or an appropriate representative, |
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618 | 618 | | and the health benefit plan issuer or administrator, as appropriate, |
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619 | 619 | | shall participate in the arbitration. |
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620 | 620 | | F. The party who requests arbitration shall provide written |
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621 | 621 | | notice on the date the arbitration is requested in the form and |
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622 | 622 | | manner prescribed by Insurance Commissioner rule to : |
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623 | 623 | | 1. The Department; and |
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624 | 624 | | |
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649 | 649 | | |
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650 | 650 | | 2. Each party. |
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651 | 651 | | G. In an effort to settle the claim before arbitration, all |
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652 | 652 | | parties shall participate in an informal settlement teleconference |
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653 | 653 | | no later than thirty (30) days after the date on which the |
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654 | 654 | | arbitration is requested. A health benefit plan issuer or |
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655 | 655 | | administrator, as applicable, shall make a reasonable effort to |
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656 | 656 | | arrange the teleconference. |
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657 | 657 | | H. The Commissioner shall promulgate rules providing |
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658 | 658 | | requirements for submitting multiple claims to arbitration in one |
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659 | 659 | | proceeding. The rules shall provide: |
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660 | 660 | | 1. The total amount in controversy for multiple claims in one |
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661 | 661 | | proceeding shall not exceed Five Thousand Dollars ($5,000.00); and |
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662 | 662 | | 2. The multiple claims in one proceeding shall be limited to |
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663 | 663 | | the same out-of-network provider or fa cility and health benefit plan |
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664 | 664 | | issuer. |
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665 | 665 | | I. Nothing in this section shall be construed to limit the |
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666 | 666 | | amount in controversy for an individual claim in one arbitration |
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667 | 667 | | proceeding. |
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668 | 668 | | SECTION 12. NEW LAW A new section of law to be codified |
---|
669 | 669 | | in the Oklahoma Statutes as Section 6060.71 of Title 36, unless |
---|
670 | 670 | | there is created a duplication in numbering, reads as follows: |
---|
671 | 671 | | A. The only issue the arbitrator may determine is the |
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672 | 672 | | reasonable amount for the health care or medical services or |
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673 | 673 | | |
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698 | 698 | | |
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699 | 699 | | supplies provided to the enrollee by an out -of-network provider or |
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700 | 700 | | out-of-network facility. |
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701 | 701 | | B. The determination shall take into account: |
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702 | 702 | | 1. Whether there is a disparity between the fee billed by the |
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703 | 703 | | out-of-network provider or out -of-network facility; |
---|
704 | 704 | | 2. Fees paid to the out-of-network provider or out -of-network |
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705 | 705 | | facility; |
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706 | 706 | | 3. Level of training, education, and experience of the out -of- |
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707 | 707 | | network provider; |
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708 | 708 | | 4. The out-of-network provider's or facility's usual billed |
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709 | 709 | | charge for comparable services or supplies with regard to other |
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710 | 710 | | enrollees for which the provider or facility is out -of-network; |
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711 | 711 | | 5. The circumstances and complexity of the enrollee's |
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712 | 712 | | particular case, including the time and place of the provision of |
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713 | 713 | | service or supply; |
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714 | 714 | | 6. Individual enrollee characteristics; |
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715 | 715 | | 7. Medical journals and peer -reviewed articles pertaining to |
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716 | 716 | | medical necessity; |
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717 | 717 | | 8. Percentiles of out -of-network billed charges for the same |
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718 | 718 | | service or supply performed by a health care provider or facility in |
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719 | 719 | | the same or similar specialty and provided in th e same geozip as |
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720 | 720 | | reported in a benchmarking database; |
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721 | 721 | | 9. The usual, customary, and reasonable rate as defined in |
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722 | 722 | | Section 3 of this act; |
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723 | 723 | | |
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748 | 748 | | |
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749 | 749 | | 10. The history of networking contracting between the parties; |
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750 | 750 | | 11. Historical data for percentiles; and |
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751 | 751 | | 12. An offer made during the informal settlement |
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752 | 752 | | teleconference. |
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753 | 753 | | SECTION 13. NEW LAW A new section of law to be codified |
---|
754 | 754 | | in the Oklahoma Statutes as Section 6060.72 of Title 36, unless |
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755 | 755 | | there is created a duplication in numbering, reads as follow s: |
---|
756 | 756 | | A. An out-of-network provider, facility or health benefit plan |
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757 | 757 | | issuer or administrator may not file suit for an out -of-network |
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758 | 758 | | claim subject to the Oklahoma Out -of-Network Surprise Billing and |
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759 | 759 | | Transparency Act until the conclusion of the arbitration on the |
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760 | 760 | | issue of the amount to be paid in the out -of-network claim dispute. |
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761 | 761 | | B. The arbitration conducted under the Oklahoma Out -of-Network |
---|
762 | 762 | | Surprise Billing and Transparency Act is not subject to the Uniform |
---|
763 | 763 | | Arbitration Act. |
---|
764 | 764 | | SECTION 14. NEW LAW A new section of law to be codified |
---|
765 | 765 | | in the Oklahoma Statutes as Section 6060.73 of Title 36, unless |
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766 | 766 | | there is created a duplication in numbering, reads as follows: |
---|
767 | 767 | | A. If parties are unable to mutually agree on an arbitrator |
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768 | 768 | | within thirty (30) days after the date the arbitration is requested, |
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769 | 769 | | the party requesting arbitration shall notify the Insurance |
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770 | 770 | | Commissioner, and the Commissioner shall select an arbitrator from |
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771 | 771 | | the Commissioner's list of approved arbitrators. |
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772 | 772 | | |
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797 | 797 | | |
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798 | 798 | | B. In selecting an arbitrator, th e Commissioner shall give |
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799 | 799 | | preference to an arbitrator who is knowledgeable and experienced in |
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800 | 800 | | applicable principles of contract and insurance law and the health |
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801 | 801 | | care industry generally. |
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802 | 802 | | C. In approving an individual as an arbitrator, the |
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803 | 803 | | Commissioner shall ensure that the individual does not have a |
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804 | 804 | | conflict of interest that would adversely impact the arbitrator's |
---|
805 | 805 | | independence and impartiality in rendering a decision in an |
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806 | 806 | | arbitration. A conflict of interest includes current or recent |
---|
807 | 807 | | ownership or employme nt of the individual or a close family member |
---|
808 | 808 | | as a health benefit issuer or administrator, physician, health care |
---|
809 | 809 | | practitioner, or other health care provider. |
---|
810 | 810 | | D. The Commissioner shall immediately terminate the approval of |
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811 | 811 | | an arbitrator who no longer meet s the requirements adopted by the |
---|
812 | 812 | | Commissioner. |
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813 | 813 | | SECTION 15. NEW LAW A new section of law to be codified |
---|
814 | 814 | | in the Oklahoma Statutes as Section 6060.74 of Title 36, unless |
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815 | 815 | | there is created a duplication in numbering, reads as follows: |
---|
816 | 816 | | A. The arbitrator shall set a date for submission of all |
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817 | 817 | | information to be considered by the arbitrator. |
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818 | 818 | | B. A party shall not engage in discovery in connection with the |
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819 | 819 | | arbitration. |
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820 | 820 | | C. On agreement of all parties, any deadline may be extended. |
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821 | 821 | | |
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846 | 846 | | |
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847 | 847 | | D. The party which is not awarded the amount submitted to |
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848 | 848 | | arbitration shall pay all expenses and fees required by the |
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849 | 849 | | arbitrator. |
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850 | 850 | | E. Information submitted to the arbitrator is confidential and |
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851 | 851 | | not public record. |
---|
852 | 852 | | SECTION 16. NEW LAW A new sect ion of law to be codified |
---|
853 | 853 | | in the Oklahoma Statutes as Section 6060.75 of Title 36, unless |
---|
854 | 854 | | there is created a duplication in numbering, reads as follows: |
---|
855 | 855 | | A. No later than fifty -one (51) days after the date the |
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856 | 856 | | arbitration is requested, an arbitrator shall provide the parties |
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857 | 857 | | with a written decision in which the arbitrator: |
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858 | 858 | | 1. Determines whether the health care provider or health care |
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859 | 859 | | facility's charge is reasonable; |
---|
860 | 860 | | 2. Determines whether the usual, customary, and reasonable rate |
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861 | 861 | | paid by an insurer is unre asonable; and |
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862 | 862 | | 3. Selects the amount determined to be the closest as the |
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863 | 863 | | binding award. |
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864 | 864 | | B. An arbitrator shall not modify the binding award amount. |
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865 | 865 | | C. An arbitrator shall provide written notice in the form and |
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866 | 866 | | manner prescribed by the Insurance Commissio ner rule of the |
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867 | 867 | | reasonable amount for the services or supplies and the binding award |
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868 | 868 | | amount. If the parties settle before a decision, the parties shall |
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869 | 869 | | provide written notice in the form and manner prescribed by |
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870 | 870 | | |
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895 | 895 | | |
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896 | 896 | | Commissioner rule of the amount of settleme nt. The Oklahoma |
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897 | 897 | | Insurance Department shall maintain a record of notices. |
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898 | 898 | | SECTION 17. NEW LAW A new section of law to be codified |
---|
899 | 899 | | in the Oklahoma Statutes as Section 6060.76 of Title 36, unless |
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900 | 900 | | there is created a duplication in numb ering, reads as follows: |
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901 | 901 | | A. An arbitrator's decision shall be binding. |
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902 | 902 | | B. No later than forty -five (45) days after the date of an |
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903 | 903 | | arbitrator's decision, a party not satisfied with the decision may |
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904 | 904 | | file an action to determine the payment due. |
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905 | 905 | | C. In an action filed, the court shall determine whether the |
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906 | 906 | | arbitrator's decision is proper based on a substantial evidence |
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907 | 907 | | review. |
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908 | 908 | | D. No later than thirty (30) days after the date of an |
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909 | 909 | | arbitrator's decision, a health benefit plan issuer or administrator |
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910 | 910 | | shall pay the amount necessary to satisfy the binding award. |
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911 | 911 | | E. Based on the arbitrator's binding award amount, the losing |
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912 | 912 | | party shall be required to pay the arbitrator's fees and expenses. |
---|
913 | 913 | | SECTION 18. NEW LAW A new section of law to be codi fied |
---|
914 | 914 | | in the Oklahoma Statutes as Section 6060.77 of Title 36, unless |
---|
915 | 915 | | there is created a duplication in numbering, reads as follows: |
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916 | 916 | | A. The following constitutes bad faith participation in |
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917 | 917 | | arbitration: |
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918 | 918 | | 1. Failing to participate in the informal settlement |
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919 | 919 | | teleconference; |
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920 | 920 | | |
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945 | 945 | | |
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946 | 946 | | 2. Failing to provide information the arbitrator believes |
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947 | 947 | | necessary to facilitate a decision or agreement; or |
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948 | 948 | | 3. Failing to designate a representative participating in the |
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949 | 949 | | arbitration with full authority to enter into any agreement. |
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950 | 950 | | B. Failure to reach an agreement is not conclusive proof of bad |
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951 | 951 | | faith participation. |
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952 | 952 | | SECTION 19. NEW LAW A new section of law to be codified |
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953 | 953 | | in the Oklahoma Statutes as Section 6060.78 of Title 36, unless |
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954 | 954 | | there is created a duplication i n numbering, reads as follows: |
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955 | 955 | | A. Bad faith participation or otherwise failing to comply with |
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956 | 956 | | arbitration requirements is grounds for imposition of an |
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957 | 957 | | administrative penalty by the regulatory agency that issued a |
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958 | 958 | | license or certificate of authority to the party who committed the |
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959 | 959 | | violation. |
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960 | 960 | | B. Except for good cause shown, on a report of an arbitrator |
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961 | 961 | | and appropriate proof of bad faith participation, the regulatory |
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962 | 962 | | agency shall impose an administrative penalty. |
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963 | 963 | | C. The Insurance Commissioner and the Oklahom a Board of Medical |
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964 | 964 | | Licensure and Supervision or other regulatory agency, as |
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965 | 965 | | appropriate, shall adopt rules regulating the investigation and |
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966 | 966 | | review of a complaint filed that relates to the settlement of an |
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967 | 967 | | out-of-network health benefit claim. |
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968 | 968 | | |
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993 | 993 | | |
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994 | 994 | | 1. The rules adopted shall distinguish between complaints for |
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995 | 995 | | out-of-network coverage or payment and give priority to |
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996 | 996 | | investigating allegations of delayed health care or medical care; |
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997 | 997 | | 2. Develop a form for filing a complaint; and |
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998 | 998 | | 3. Ensure that a complaint is not dis missed without appropriate |
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999 | 999 | | consideration. |
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1000 | 1000 | | D. The Oklahoma Insurance Department and State Board of Medical |
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1001 | 1001 | | Licensure and Supervision or other appropriate regulatory agency |
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1002 | 1002 | | shall maintain the following information on each complaint filed |
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1003 | 1003 | | that concerns a claim and arbitration: |
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1004 | 1004 | | 1. The type of services or supplies that gave rise to the |
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1005 | 1005 | | dispute; |
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1006 | 1006 | | 2. The type of specialty, if any, of the out -of-network |
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1007 | 1007 | | provider or facility who provided the out -of-network service or |
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1008 | 1008 | | supply; |
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1009 | 1009 | | 3. The county and metropolitan area in which the health care or |
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1010 | 1010 | | medical service or supply was provided; |
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1011 | 1011 | | 4. Whether the health care or medical service or supply was for |
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1012 | 1012 | | emergency care; |
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1013 | 1013 | | 5. Any other information about the health benefit plan issuer |
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1014 | 1014 | | or administrator that the Commissioner by rule requires; or |
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1015 | 1015 | | 6. The out-of-network provider or facility that the State Board |
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1016 | 1016 | | of Medical Licensure and Supervision or other appropriate regulatory |
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1017 | 1017 | | agency by rule requires. |
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1018 | 1018 | | |
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1043 | 1043 | | |
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1044 | 1044 | | E. All information collected is public information and may not |
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1045 | 1045 | | include personally identifiable information. |
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1046 | 1046 | | SECTION 20. NEW LAW A new section of law to be codified |
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1047 | 1047 | | in the Oklahoma Statutes as Section 6060.79 of Title 36, unless |
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1048 | 1048 | | there is created a duplication in numbering, reads as follows: |
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1049 | 1049 | | A. The Oklahoma State I nsurance Department shall, each |
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1050 | 1050 | | biennium, conduct a study on the impacts of the Oklahoma Out -of- |
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1051 | 1051 | | Network Surprise Billing and Transparency Act and shall include: |
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1052 | 1052 | | 1. Trends and changes in billed amounts; |
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1053 | 1053 | | 2. Trends and changes in paid amounts; |
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1054 | 1054 | | 3. Trends and changes in network participation; |
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1055 | 1055 | | 4. Trends and changes in paid amounts to in -network providers |
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1056 | 1056 | | or facilities; |
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1057 | 1057 | | 5. Trends and changes in paid amounts to out -of-network |
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1058 | 1058 | | providers or facilities; and |
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1059 | 1059 | | 6. Number of complaints and results of claims that ente r |
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1060 | 1060 | | arbitration, including effectiveness of arbitration. |
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1061 | 1061 | | B. Beginning December 1, 2022, and no later than December 1 of |
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1062 | 1062 | | every other year thereafter, the Department shall prepare and submit |
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1063 | 1063 | | a written report on the results of the study to the Legislature and |
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1064 | 1064 | | appropriate committees. |
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1065 | 1065 | | SECTION 21. NEW LAW A new section of law to be codified |
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1066 | 1066 | | in the Oklahoma Statutes as Section 6060.80 of Title 36, unless |
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1067 | 1067 | | there is created a duplication in numbering, reads as follows: |
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1068 | 1068 | | |
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1093 | 1093 | | |
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1094 | 1094 | | An insurer shall provide by written notice an explanation of |
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1095 | 1095 | | benefits provided to the insured and the physician or health care |
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1096 | 1096 | | provider in connection with a medical care or health care service or |
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1097 | 1097 | | supply provided by an out -of-network provider or facility. The |
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1098 | 1098 | | notice shall include a statement of the billing prohibition as |
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1099 | 1099 | | applicable to the Oklahoma Out -of-Network Surprise Billing and |
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1100 | 1100 | | Transparency Act that includes: |
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1101 | 1101 | | 1. The total amount the health care provider or facility may |
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1102 | 1102 | | bill the insured under the insured' s health benefit plan and an |
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1103 | 1103 | | itemization of copayments, coinsurance, deductibles, and other |
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1104 | 1104 | | amounts included in the total; |
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1105 | 1105 | | 2. An explanation of benefits provided to the health care |
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1106 | 1106 | | provider or facility with information required by rule advising the |
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1107 | 1107 | | health care provider or fac ility of the availability of arbitration, |
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1108 | 1108 | | as applicable under the Oklahoma Out -of-Network Surprise Billing and |
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1109 | 1109 | | Transparency Act; and |
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1110 | 1110 | | 3. For elective services that are covered by an enrollee's |
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1111 | 1111 | | health benefit plan, if requested by an enrollee before a sched uled |
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1112 | 1112 | | service and explanation of benefits, the provider's average amounts |
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1113 | 1113 | | paid to comparable in -network health care providers or facilities |
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1114 | 1114 | | for covered services. |
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1115 | 1115 | | SECTION 22. AMENDATORY 12 O.S. 2011, Section 1854, is |
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1116 | 1116 | | amended to read as follows: |
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1117 | 1117 | | |
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1142 | 1142 | | |
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1143 | 1143 | | Section 1854. A. The Uniform Arbitration Act governs an |
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1144 | 1144 | | agreement to arbitrate made on or after January 1, 2006. |
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1145 | 1145 | | B. The Uniform Arbitration Act governs an agreement to |
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1146 | 1146 | | arbitrate made before January 1, 2006, if all the parties to the |
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1147 | 1147 | | agreement or to the arbitration proceeding so agree in a record. |
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1148 | 1148 | | C. Beginning January 1, 2006, the Uniform Arbitration Act |
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1149 | 1149 | | governs an agreement to arbitrate whenever made. |
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1150 | 1150 | | D. The Uniform Arbitration Act shall not apply to the Oklahoma |
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1151 | 1151 | | Out-of-Network Surprise Bil ling and Transparency Act. |
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1152 | 1152 | | SECTION 23. This act shall become effective November 1, 2021. |
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1153 | 1153 | | |
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1154 | 1154 | | 58-1-6816 AB 12/29/20 |
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