Req. No. 8442 Page 1 STATE OF OKLAHOMA 2nd Session of the 58th Legislature (2022) HOUSE BILL 3994 By: Dobrinski AS INTRODUCED An Act relating to motor vehicle dealers; amending 47 O.S. 2021, Section 562, which relates to definitions; modifying definitions; ame nding 47 O.S. 2021, Section 564, which relates to licenses; disal lowing certain authorization; authorizing certain fee; providing for application for certain license; providin g requirements and limitations of licensee; requiring certain license for deliver y; providing for misdemeanor and fine offense; providing for guidelines for use of consumer data; providing certain indemnification; authorizing certain data disclosure; amending 47 O.S. 2021, Section 565, which relates to denial, revocation or suspension of license; requiring certain adherence; prohibiting certain performance methods; providing for calculation; providing for exclusions for certain rate calculation; requiring written notice; requiri ng criteria for validation; requiring certain factory compensation; prohibiting factory denial of cert ain claims and implementation of certain charge -backs; disallowing allocation requireme nts; allowing for certain construction or renovation; providing certain rebuttable presumption; limiting license for distribution; amending 47 O.S. 2021, Section 565.1, which relates to succession dealerships; clarifying language; requiring certain adherence; amending 47 O.S. 2021, Section 565.2, which relates to termination, cancellation or nonrenewal of franchise; requiring certain compensation; amending 47 O.S. 2021, Section 565.3, which relates to notice of proposed sale; limiting evaluations; deleting certain protest right; amending 47 O.S. 2021, Section 572, which relates to venue in damage actions; modifying certain legal remedies; awarding certain fees and costs; amending 47 O.S. 2021, Section 578.1, which Req. No. 8442 Page 2 relates to procedures for relocation or establishment; modifying def inition; amending 47 O.S. 2021, Section 580.2, which relates to insura nce coverage on loan vehicles; defining term; making certain liability policy coverage distinction; providing for codification; and providing an effective date. BE IT ENACTED BY THE PEOPLE OF THE STATE OF OKLAHOMA: SECTION 1. AMENDATORY 4 7 O.S. 2021, Section 562, is amended to read as follow s: Section 562. The following words, terms and phrases, when used in Sections 561 through 567, 572, 578.1, 579 and 579.1 of this title, shall have the meanings respectively ascribed to them in this section, except where the context clearly indicates a dif ferent meaning: 1. "Motor vehicle" means any motor-driven vehicle required to be registered under the Oklahoma Vehicle License and Registration Act. The term "motor vehicle" does not include: a. recreational vehicles, as defined in the Recreational Vehicle Franchise Act, or b. all-terrain vehicles, utility vehicles, and motorcycles used exclusively for off-road use which are sold by a retail implement dealer; 2. "New motor vehicle dealer " means any person, firm, association, corporation or trust not excl uded by this paragraph who Req. No. 8442 Page 3 that sells, leases, exchanges or otherwise conveys a new motor vehicle, accepts orders for sale, lease, exchange or other conveyance of a new motor vehicle , offers for sale, lease, exchange or other conveyance of a new motor vehi cle, finances the sale, lease, or other conveyance of a new motor vehicle , advertises to sell, leases or lease, exchange or convey a new motor vehicle , offers through a subscription or like arrangement, displays new motor vehicles, offers vehicle test driv es or demonstrations of new motor vehicle functions or features , or otherwise engages in any way, in whole or in part, in the business of selling, leasing, exchanging or otherwise conveying new motor vehicles and used motor vehicles, as well as parts, including post-sale software and hardware upgrades or changes to vehicle fun ctions and features, and accessories for those motor vehicles , and holds a bona fide contract or franchise in effect with a manufacturer or d istributor authorized by the manufacturer to establish a physical place of business in the state which is of such reasonably suff icient size and accommodation to perform the activities of a new motor vehicle dealer , including vehicle inventory and display , sales activity, make predelivery preparation of such new motor vehicles sold, leased or otherwise conveyed to purchasers consumers and to perform post-sale work pursuant to the manufacturer 's or distributor's warranty and recall policies. As used herein, "authorized predelivery preparation " means the rendition by the dealer of services and safety adjustments Req. No. 8442 Page 4 on each new motor vehi cle in accordance with the procedure and safety standards required by the ma nufacturer of the vehicle to be made before its delivery to the purchaser. "Performance of authorized post-sale work pursuant to the warranty", as used herein, means the rendition of services which are required by the terms of the warranty that stands ext ended to the vehicle at the time of its sale and are to be made in accordance with the safety standards prescribed by the manufacturer. The term includes premises or facilities at which a person engages only in the repair of motor vehicles if repairs are performed pursuant to the terms of a franchise and or motor vehicle manufacturer 's warranty and recall policies. However, the term shall not include premises or facilities at which a new motor vehicle dealer or dealers within the area of responsibility of su ch dealer or dealers as defined in the manufacturer's franchise agreement of such dealer or dealers performs motor vehicle repairs pursuant to the terms of a franchise and motor vehicle manufacturer 's warranty. For the purpose of Sections 561 through 567, 572, 578.1, 579 and 579.1 of this title, the terms "new motor vehicle dealer " and "new motor vehicle dealership" shall be synonymous. The term "new motor vehicle dealer" does not include: a. receivers, trustees, administrators, executors, guardians or other persons appointed by or acting under judgment or order of any court, Req. No. 8442 Page 5 b. public officers while performing or in operation of their duties, or c. employees of persons, corpora tions or associations enumerated in subparagraph a of this paragraph when engaged in the specific performance of their duties a s such employees; 3. "Motor vehicle salesp erson" means any person who, for gain or compensation of any kind, either directly or indirectly, regularly or occasionally, by any form of agreement or arrangement, sells or negotiates for the sale , lease, conveyance or financing of any new motor vehicle for any new motor vehicle dealer to a ny one or more third parties; 4. "Commission" means the Oklahoma Motor Vehicle Commission; 5. "Manufacturer" means any person, firm, association, corporation or trust, resident or nonresident, who manufactures or assembles new and unused motor vehicles o r who engages in the fabrication or assembly of motorized vehicles of a type required to be registered in the State of Oklahoma; 6. "Distributor" means any person, firm, association, corporation or trust, resident or n onresident, who, being authorized by the original manufacturer, in whole or in part sells or distributes new and unused motor vehicles to motor vehicle dealers, or who maintains distributor represe ntatives; Req. No. 8442 Page 6 7. "Factory branch" means any branch office main tained by a person, firm, association , corporation or trust who manufactures or assembles motor vehicles for the sale of motor vehicles to distributors, or for the sale of motor vehicles to motor v ehicle dealers, or for directing or supervising, in whole o r in part, its representatives; 8. "Distributor branch" means any branch office similarly maintained by a distributor for the same purposes a factory branch is maintained; 9. "Factory representative" means any officer or agent engaged as a representative of a manufacturer of motor vehicles or by a factory branch, for the purpose of making or promoting the sale of its motor vehicles, or for supervising or contacting its dealers or prospective dealers; 10. "Distributor representative " means any person, fir m, association, corporation or trust and each officer and employee thereof engaged as a representative of a distributor or distributor branch of motor vehicles, for the purpose of making or promoti ng the sale of its motor vehicles, or for supervising or co ntacting its dealers or prospective d ealers; 11. "Franchise" means any contract or agreement between a motor vehicle dealer and a manufacturer of a new motor vehicle or its distributor or factory branch by which the dealer is authorized to engage in the business of selling any specified make or makes of new Req. No. 8442 Page 7 motor vehicles activities of a new motor vehicle dealer as defined by this section; 12. "New or unused motor vehicle " means a vehicle which is in the possession of the manufacturer or distributor or ha s been sold only to the holder of a v alid selling agreement, franchise or contract, granted by the manufacturer or distributor for the sale of that make of new vehicle so long as the manufacturer 's statement of origin has not been assigned to anyone other than a licensed franchised new motor vehicle dealer of the same line-make; 13. "Area of responsibility" means the geographical area, as designated by the manufacturer, factory branch, factory representative, distributor, distributor branch or distributor representative, in which the new moto r vehicle dealer is held responsible for the promotion and development of sales and rendering of service for the make of motor vehicle for which the motor vehicle dealer holds a franchise or selling agreement; 14. "Off premises" means at a location other than the address designated on the new motor vehicle dealer's license; 15. "Sponsoring entity" means any person, firm, association, corporation or trust which has contr ol, either permanently or temporarily, over the re al property upon which the off-premise off- premises sale or display is conducted; 16. "Product" means new motor vehicles and new motor vehicle parts; Req. No. 8442 Page 8 17. "Service" means motor vehicle warranty repairs including both parts and labor; 18. "Lead" means a consumer contact in response to a fact ory program designed to generate interest in purchasing or leasing a new motor vehicle; 19. "Sell or sale" means to sell or lease; 20. "Factory" means a manufacturer, distrib utor, factory branch, distributor branch, f actory representative or distributor representative, which manufactures or distributes vehicle products; 21. "Powersports vehicle" means motorcycles, scooters, mopeds, all-terrain vehicles, and utility vehicles; 22. "Powersports vehicle dealer " means any person, firm, or corporation who is in the business of selling any new powersports vehicles except for retail implement dealers; and 23. "Retail implement dealer " means a business engaged primarily in the sale o f farm tractors as defined in Section 1 -118 of this title or implements of husba ndry as defined in Section 1-125 of this title or a combination thereof ; 24. "Consumer data" means nonpublic personal information as such term is defined in 15 U.S.C ., Section 6809(4) as it existed on January 1, 2022, that is: a. collected by a dealer , and b. provided by the dealer directly to a manufacturer or third party acting on behalf of a manufacturer. Req. No. 8442 Page 9 Such term shall not include the same or similar data obtained by a manufacturer from any source other than the dealer or dealer's data management system; and 25. "Data management system" means a computer hardware or software system that: a. is owned, leased or licensed by a dealer including a system or web-based applications, computer software or computer hardware, b. is located at the dealership or hosted remotely, and c. stores and provides access to consumer data collected or stored by a dealer. Such term shall include, but shall not be limited to, dealership management systems and customer relations m anagement systems. SECTION 2. AMENDATORY 47 O.S. 2021, Section 564, is amended to read as follows: Section 564. A. It shall be unlawful for any person, firm, association, corporation or trust to engage in business as, or serve in the capacity of, or act as a motor vehicle de aler or manufacturer or distributor of new motor vehicles, or factory branch, distributor branch or factory representative or distributor representative, as such defined in Section 562 of this title, in this state witho ut first obtaining a license therefor as provided for by law. Any person, firm, association, corporation or trust engaging in more than one of such capacities or having more than one place where such Req. No. 8442 Page 10 business is carried on or conducted shall be required t o obtain and hold a current license f or each thereof. Provided that, a new motor vehicle dealer's license shall authorize one person to sell in the event such person shall be the owner of a proprietorship, or the person designated as principal in the deal er's franchise or the managing officer or one partner if no principal person is named in the franchise. It is further provided that a factory or an entity affiliated by any ownership or control by the factory shall not be permitted to be licensed as a motor vehicle dealer. B. Applications for licenses required to be obtained under provisions of Section 561 et seq. of this title shall be verified by the oath or affirmation of the applicant and shall be on forms prescribed by the Oklahoma Motor Vehicle Comm ission and furnished to such applicants, and shall contain such information as the Commission deems necessary to enable it to fully determine the qualifications and eligibility of the several applicants to receive the license or licenses applied for. The Commission shall require in such application, or otherwise, information relating to the applicant's financial standing, the applicant 's business integrity, whether the applicant has an established place of busines s and is primarily engaged in the pursuit, avocation or business for which a license, or licenses, are applied for, and whether the applicant is able to properly conduct the business for which a license, or licenses, are applied for, and such other pertine nt information Req. No. 8442 Page 11 consistent with the safeguar ding of the public interest and the public welfare. All such applications for license or licenses shall be accompanied by the appropriate fee or fees therefor in accordance with the schedule thereof hereinafter s et out. In the event any such application is denied and the license applied for is not issued, the entire license fee shall be returned to the applicant. All licenses issued under the provisions of Section 561 et seq. of this title shall expire on June 3 0, following the date of issue and shall be nontransferable. All applications f or renewal of a license for a new motor vehicle dealer, manufacturer, distributor or manufacturer's or distributor's representative shall be submitted by June 1 of each year, a nd such license or licenses will be issued by July 1. If applications have not been made for renewal of licenses at the times described in this subsection, it shall be illegal for any person to represent himself or herself and act as a dealer, manufacturer, distributor or manufacturer's or distributor's representative. Motor license agents will be notified not to accept such dealers' titles until such time as licenses have been issued by the Commission. C. The schedule of license fees to be charged and r eceived by the Commission for the licenses issued hereunder shall be as follows: Req. No. 8442 Page 12 1. For each factory branch or distributor branch, Four Hundred Dollars ($400.00) initial fee with annual renewal fee of Three Hundred Dollars ($300.00); 2. For each manufact urer or distributor of new motor vehicles, Four Hundred Dollars ($400.00) initia l fee with annual renewal fee of Three Hundred Dollars ($300.00); 3. For each factory representative or distributor representative, One Hundred Dollars ($100.00) annually; 4. For each new motor vehicle dealer, except powersports vehicle dealers, initial fee of Three Hundred Dollars ($300.00) per franchise sold at each location licensed, with an annual renewal fee of One Hundred Dollars ($100.00) per franchise sold at each loca tion per year; and 5. For each powersports vehicle dealer, initial fee of Three Hundred Dollars ($300.00) per manufacturer represented by the dealer at each location licensed, with an annual renewal fee of One Hundred Dollars ($100.00) per manufacturer re presented by the dealer at each location licensed per year; and 6. For each motor vehicle direct shipper, initial fee of Three Hundred Dollars ($300.00), with an annual renewal fee of One Hundred Dollars ($100.00). D. The licenses issued to each new moto r vehicle dealer, manufacturer, distributor , factory branch, distributor branch or representative, if a corporation, shall specify the location of the Req. No. 8442 Page 13 factory, office or branch thereof. In case such location is changed, the Commission may endorse the chan ge of location on the license without charg e unless the change of address trigge rs a relocation of a new motor vehicle dealer pursuant to the provisions of Section 578.1 of this title. The license of each dealer shall be posted in a conspicuous place in t he dealer's place or places of business. Every motor vehicle factory representat ive or distributor representative if an individual shall physically possess the license when engaged in business, and shall display same upon request. The name of the employer of such factory representative or distribu tor representative shall be stated on the license and, in case of a change of employer, the holder of such license shall immediately mail same to the Commission for its endorsement of such change thereon. The Commission shall endorse each such change of e mployer on licenses for a fee of Ten Dollars ($10.00). E. The powersports dealer license shall only allow the sale of the specific types of powersports vehicles authorized by the manufacturer and agreed to by the powersports dealer. SECTION 3. NEW LAW A new section of law to be codified in the Oklahoma Statutes as Section 564.3 of Title 47, unless there is created a duplication in numbering, reads as follows: A. A person who is licensed in his or her state of domicile as a franchised new motor vehicle dealer, and wh o is not affiliated by Req. No. 8442 Page 14 ownership or control of a manufacturer, distributor, factory branch, factory representative, distributor branch or distributor representative, as defined in Section 562 Title 47 of the Oklahoma Statutes, may apply to the Oklahoma Motor Vehicle Commission for a motor vehicle direct shipper license. Only a person holding a motor vehicle direct shipper license may ship a new motor vehicle from out of the state to a person, association or entity who is an Oklahoma resident. A motor vehicle dealer licensed in this state shall not be required to obtain a motor vehicle direct shipper license to ship a new motor vehicle to a person, association or entity who is an Oklahoma resident. Any person who ships le ss than three new motor vehicles per year from out of the state to a person, association or entity that is an Oklahoma resident shall not be required to obtain a motor vehicle direct shipper license. The license fee for a motor vehicle direct shipper shall be determined by the Commission . The amount of the fee must approximate and reasonably reflect the costs necessary to defray the expenses of the Commissioner 's service and activities in connection with this sec tion. B. It shall be unlawful for common o r permit carriers, operators of trucks, buses or other conveyances or out-of-state manufacturers or suppliers to make delivery of any new motor vehicle from without the State of Oklahoma to any person, association or entity within the state unless the deli very is made by a person Req. No. 8442 Page 15 licensed in this state as a motor vehicle dealer or a motor vehicle direct shipper. C. A person who sells and ships a new motor vehicle directly from any person, association or corporatio n to a resident of the State of Oklahoma wi thout holding a valid motor vehicle d irect shipper's license, upon conviction, shall be guilty of a misdemeanor and subject to a fine pursuant to Section 565 of Title 47 of the Oklahoma Statutes. SECTION 4. NEW LAW A new section of law to be codified in the Oklahoma Statutes as Section 564.4 of Title 47, unless the re is created a duplication in numbering, reads as follows: With respect to consumer data, a factory or third party acting on behalf of a factory: 1. Shall comply with and shall not cause a dealer to violate any applicable restrict ions on reuse or disclos ure of consumer data established by federal or st ate law; 2. Shall, upon the written request of the dealer, provide a written statement describing the established procedur es adopted by such factory or third p arty acting on behalf o f the factory which meet or exceed any federal or state requirements to saf eguard consumer data including, but not limited to, those established in the Gramm-Leach-Bliley Act, 15 U.S.C. , Section 6801 et seq.; 3. Shall, upon the writ ten request of the deal er, provide a written list of the consumer data obtained from the deale r and all Req. No. 8442 Page 16 persons to whom any consumer data has been provided by the factory or a third party acting on behalf of a factory d uring the preceding six (6) months. The dealer may make suc h a request no more than once every six (6) months. The list must indicate the specific fields of consumer data which were provided to each person; 4. May not require that a dealer grant the fac tory or a third party acting on behal f of a factory, or use any incentive or withhold any benefit from a dealer t o obtain, direct or indirect access to such dealer 's data management system to obtain con sumer data. A factory or a third party acting on beha lf of a factory shall permit a dealer to furnish consumer da ta in a widely accepted file format, such as comma delimited, and through a third -party vendor selected by the dealer. However, a factory or a third party acting on behalf of a factory may access or obtain consumer data directly from a dealer's data management system with the ex press written consent of the dealer. The consent shall be in the form of a stand-alone written document that is execu ted by the dealer principal or operator and may be withdrawn by the dealer upon thirty (30) days' written notice to the factory or third party acting on the factory's behalf , as applicable. Such consent shall not be required as a condition to a new motor v ehicle dealer's participation in an incentive program or receipt of some other benefit; and Req. No. 8442 Page 17 5. Shall indemnify the dealer for any third -party claims asserted against or damages incurred by the dealer to the extent caused by access to, use of, or disclosure of consu mer data in violation of this section by th e factory or a third party to whom the factory has provided consumer data. Nothing contained in this section shall limit th e ability of the factory or a third party acting on the factory's behalf to require that the dealer provide, or use in accordance wi th the law, such consumer information related solely to such factory's own vehicle makes to the extent necessary to do any of the following: a. satisfy any safety or recall notice obligations or other legal notice obligations on the part of the manufacturer, b. validate and pay to a dealer a consumer or dealer incentive, or c. submit claims to the factory for any services supplied by the dealer for any claim for warranty parts or repair. The factory shall be limite d to using consumer data strictly for the purposes listed in this paragraph. SECTION 5. AMENDATORY 47 O.S. 2021, Section 565, is amended to read as follows : Section 565. A. The Oklahoma Motor Vehicle Commi ssion may deny an application for a license, or revoke or suspend a license, or Req. No. 8442 Page 18 impose a fine against any person, not to exceed Ten Thousand Dollars ($10,000.00) against a manufacturer or distributor or a fine not to exceed One Thousand Dollars ($1,00 0.00) against a dealer, per occurrence that, who violates any provision of Sections 561 through 567, 572, 578.1, 579 and 579.1 of this title is violated or for any of the following reasons: 1. On satisfactory proof of unfitness of the applicant in any application for any license under the provisions of Section 561 et seq. of this title; 2. For any material misstatement made by an applicant in any application for any lice nse under the provisions of Section 561 et seq. of this title; 3. For any failure to comply with any provision of Section 561 et seq. of this title or a ny rule promulgated by the Commission under authority vested in it by Section 561 et seq. of this title ; 4. A change of condition after license is granted resulting in failure to maintain the qua lifications for license; 5. Being a new motor vehicle deale r who: a. has required a purchaser of a new motor vehicle, as a condition of sale and delivery thereof, to also purchase special features, appliances, accessories or equipment not desired or reque sted by the purchaser and installed by the dealer, Req. No. 8442 Page 19 b. uses any false or misleading advertising in connection with business as a new motor veh icle dealer, c. has committed any unlawful act which resulted in the revocation of any similar license in another s tate, d. has failed or refused to perform any written agreem ent with any retail buyer involving the sale of a motor vehicle, e. has been convicted of a crime invol ving moral turpitude, f. has committed a fraudulent act in selling, purchasing or otherwise dealing in new motor vehicles or has misrepresented the terms and conditions of a sale, purchase or contract for sale or purchase of a new motor vehicle or any inte rest therein including an option to purchase such vehicle, g. has failed to meet or maintain the conditions and requirements necessary to qualify for the issuance of a license, or h. completes any sale or transaction of an extended service contract, extend ed maintenance plan, or similar product using contract forms that do not conspicuously disclo se the identity of the service contract provider; Req. No. 8442 Page 20 6. Being a new motor vehicle salesperson who is not employed as such by a licensed new mot or vehicle dealer; 7. Being a new motor vehicle dealer who: a. does not have an established place of business, b. does not provide for a suitable repair shop separate from the display room with ample space to repair or recondition one or more vehicles at the same time, and which is staffed with properly trained repair technicians and is equipped with such parts, tools and equipment as may be requisite for the servicing of motor vehicles in such a manner as to make them comply with the safety laws of this s tate and to properly fulfill the dealer's or manufacturer's warranty obligation, c. does not hold a franchise in ef fect with a manufacturer or distributor of new or unused mot or vehicles for the sale of the same and is not authorized by the manufacturer or distributor to render predelivery preparation of such vehicles sold to purchasers and to perform any authorized po st-sale work pursuant to the manufacturer's or distributor's warranty, d. employs a person without obtaining a certificate of registration for the person, or utili zes the services Req. No. 8442 Page 21 of used motor vehicle lots or dealers or other unlicensed persons in connect ion with the sale of new motor vehicles, e. does not properly service a new motor vehicle before delivery of same to the original purchaser t hereof, or f. fails to order and stock a reasonable number of new motor vehicles necessary to meet customer consumer demand for each of the new motor vehicles included in the new motor vehicle dealer's franchise agreement, unless the new motor vehicles are not readily available from the manufacturer or distributor due to limited production; 8. Being a factory that has : a. either induced or attempted to induce by means of coercion or intimidation, any new motor vehicle dealer: (1) to accept delivery of any motor vehicle or vehicles, parts or accessories therefor, or any other commodities including advertising material which shall not have been ordered by the new motor vehicle dealer, (2) to order or accept delivery of any motor vehicle with special features, appliances, accessories or equipment not included in the list price of the Req. No. 8442 Page 22 motor vehicles as publicly advertised b y the manufacturer thereof, or (3) to order or accept delivery of any parts, accessories, equipment, machinery, tools, appliances or any comm odity whatsoever, or b. induced under threat or discrimination by the withholding from delivery to a motor vehicle dealer certain models of motor vehicles, changing or amending unilaterally the dealer's allotment of motor vehicles and/or withholding and de laying delivery of such vehicles out of the ordinary course of business, in order to induce by such coercion any su ch dealer to participate or contribute to any local or national advertising fund controlled directly or indirectly by the factory or for any other purposes such as contest, "give-aways" "giveaways" or other so-called sales promotional devices and/or change of quotas in any sales contest; or has required motor vehicle dealers, as a condition to receiving their vehicle allotment, to order a certain percentage of the vehicles with optional equipment not specified by the new motor vehicle dealer; however, nothi ng in this section shall prohibit a factory from supporting an advertising Req. No. 8442 Page 23 association which is open to all dealers on the same basis, c. used or proposed to use an unreasonable, arbit rary or unfair sales or other standard to measure a dealer 's performance under any factory program, policy or the franchise agreement. It shall be considered unreasonable, arbitrary and unfair for the factory to fail to take into account the dealer 's specific and market circumstances in establishing the sales or other standard, d. failed or refused to sell, or offer for sale, new and used motor vehicles to all of its same line-make franchised dealers at the same pr ice for a comparably equipped motor vehicl e, on the same terms, with no differential in discount, allowance, credi t or bonus, e. failed to reimburse a dealer in full for the actual cost of providing a loaner vehicle to any c onsumer who is having a vehicle serviced at the dealership if the provision of such a loaner vehicle is required by the factory. For purposes of this paragraph, actual cost shall not exceed the average cost in the dealer's region for the rental of a substantially similar make and model as the vehicle being serviced ; 9. Being a factory that: Req. No. 8442 Page 24 a. has attempted to coerce or has coerced any new motor vehicle dealer to enter into any agreement or to cancel any agreement, or fails to act in good faith and in a fair, equitable and nondiscrimina tory manner; or has directly or indirectly coerced, intimidated, threatened or restrained any motor vehicle dealer ; or has acted dishonestly, or has failed to act in accordance with the reasonable standards of fair dealing, b. has failed to compensate its dealers for the work and services they are required to perform in connection with the dealer's delivery and prepar ation obligations according to the agreements on file with the Commission which must be found by the Commission to be reasonable, or fail has failed to adequately and fairly compensate its dealer s for labor, parts and other expenses incurred by such dealer to perform under and comply with manufacturer's warranty agreements, extended warranty agreements, maintenance agreements, recall repairs and similar work, which shall include diagnostic work an d goodwill repairs. Time allowances for the diagnosis and pe rformance of repair work shall be reasonable and adequate for the work to be performed. Adequate and fair compensation Req. No. 8442 Page 25 for parts and/or labor shall be established by the dealer submitting to the manufacturer or distributor one hundred sequential nonwarran ty customer-paid consumer-paid service repair orders whic h contain warranty-like parts repairs, or ninety (90) consecutive days of nonwarranty customer-paid consumer-paid service repair orders which contain warranty-like parts repairs, whichever is less, covering repairs made no more than one hundred eighty (180) days before the submission and declaring the average percentage markup. Adequate and fair compensation for labor shall be established by the dealer submitting to t he manufacturer or distributor one hundred sequential c ustomer-paid service repair orders which contain labor charges, or ninety (90) consecutive days of customer -paid service repair orders which contain labor charges, whichever is less. The dealer shall calculate its retail parts rate by determining the total charges for parts from the qualified repair orders submitted, dividing that amount by the dealer 's total cost of the purchas e of those parts, subtracting one (1), and multiplying by one hundred (100) to produce a percentage. The dealer shall calculate its retail labor rate by dividing the Req. No. 8442 Page 26 amount of the dealer's total labor sales from the qualified repair orders by the total labor hour s that generated those sales. When submitting repair orders to calculate establish a retail parts and/or labor rate, a dealer need not include repair orders repairs for: (1) routine maintenance including, but not limited to, the replacement of bulbs, flui ds, filters, batteries and belts that are not provided in the course of and related to a repair, (2) factory special events, specials or promotional discounts for retail consumer repairs, (3) parts sold or repairs performed at wholesale , (4) factory-approved goodwill or policy repairs or replacements, (5) repairs with aftermarket parts, when calculating the retail parts rate but not the retail labor rate, (6) repairs on aftermarket parts, (7) replacement of or work on tires including front - end alignments and wheel or tire rotations , (8) repairs of motor vehicles owned by the dealer or employee thereof at the time of the repair, (9) engine and/or transmission assemb lies, Req. No. 8442 Page 27 (10) vehicle reconditioning, or (11) items that do not have individual part numbers including, but not limited to, nuts, bolts and fasteners. A manufacturer or distributor may, not later than thirty (30) days after submission, rebut that declared retail parts and labor rate in writing by reasonably substantiating that the rate is inaccurate o r unreasonable in light of the practices of all other franchised motor vehicle dealers in an economi cally similar part of the state offering the same line-make vehicles not established in accordance with this section. A manufacturer or distributor shall n ot deny the dealer's submission to establish the retail labor rate, retail parts rate or both, under this section. Instead, the manufacturer or distributor must approve or rebut as provided herein. The retail rate labor and parts rates shall go into effect thirty (30) days following the approval by the manufacturer or distributor, subject to audit of t he submitted repair o rders by the franchisor and a rebuttal of the declared rate as described above. If the declared rate is rebutted, the manufacturer or di stributor shall Req. No. 8442 Page 28 provide written notice stating the specific reasons for the rebuttal, a full expla nation of any and all reasons for the allegation, evidence substantiating the manufacturer or distributor's position, a copy of all calculations used by the franchisor in determining t he manufacturer or distributor's position and propose an adjustment in writing of the average percentage markup or labor rate based on that rebuttal not later than thirty (30) days after submission. If the dealer does not agree with the proposed average percentage markup or labor rate, the dealer may file a protest with the C ommission not later t han thirty (30) days after receipt of that pr oposal by the manufacturer or distributor. In the event a protest is filed, the manufacturer or distributor shall have the burden of proof to establish the new motor vehicle dealer 's submitted parts markup rate or labor rate was inaccurate or unreasonable in light of the practices of all other franchised motor vehicle dealers in an economically similar part of the state not established in accordance with this section. A manufacturer or distributor may not Req. No. 8442 Page 29 retaliate against any new motor vehicle dealer seeking to exercise its rights under this provision section. A manufacturer or distributor may require a dealer to submit repair orders in accordance with this section in order to val idate a dealer's retail rate for parts or labor not more often than once ev ery twelve (12) months. Any validation of the retail parts and labor rate as permitted herein m ust use the same criteria for establishment of the rate in this section. A manufacturer or distributor may not otherwise recover its costs from dealers within this state including an increase in the wholesale price of a vehicle or surcharge imposed on a d ealer solely intended to recover the cost of reimbursing a dealer for parts and labor pursuant to this section; provided, a manufacturer or distributor shall not be prohibited from increasing prices for vehicles or parts in the normal course of business. All claims made by dealers for compensation for delivery, preparation and warranty repair work shall be paid within thirty (30) days after approval and shall be approved or disapproved within thirty (30) days after Req. No. 8442 Page 30 receipt. When any claim is disapproved , the dealer shall be notified in writing of the grounds for disapproval. The d ealer's delivery, preparation and warranty obligations as filed with the Commission shall constitute the dealer's sole responsibility for product liability as between the dealer and manufacturer. A factory may reasonably and periodically audit a new motor vehicle dealer to determine the validity of paid claims for dealer compensation o r any charge- backs for warranty parts or service compensation. Except in cases of suspected f raud, audits of warranty payments shall only be for the one -year period immediately following the date of the payment. A manufacturer shall reserve the right to reasonable, periodic audits to determine the validity of paid claims for dealer compensation or any charge-backs for consumer or dealer incentives. Except in cases of suspec ted fraud, audits of incentive payments shall only be for a one-year period immediately following the date of the payment. A factory shall not deny a claim or charge a new motor vehicle dealer back subsequent to the payment of the claim unless the factory Req. No. 8442 Page 31 can show that the claim was false or fraudulent or that the new motor vehicle dea ler failed to reasonably substantiate the claim by the written reasonable procedures of the fa ctory. A factory shall not deny a claim or implem ent a charge-back against a new motor vehicle dealer after payment of a claim in the event a purchaser of a new vehicle that is the subject of a claim fails to comply with titling or registration laws of this state and is not prevented from compliance by any action of the dealer. The factory shall provide written notice to a dealer of a proposed charg e- back that is the result of an audit along with the specific audit results and pro posed charge- back amount. A dealer that receives notice of a proposed charge-back pursuant to a factory's audit has the right to file a protest with the Commission within thirty (30) days after receipt of the notice of the charge-back or audit results, whichever is later. The factory is prohibited from implementing the charge -back or debiting the dealer's account until either the time frame for filing a protest has passed o r a final adjudication is rendered by the Commission, Req. No. 8442 Page 32 whichever is later, unless th e dealer has agreed to the charge-back or charge-backs, c. fails to compensate the new motor vehicle dealer for a used motor vehicle: (1) that is of the same make and model manufactured, imported or distributed by the manufacturer, (2) that is subject to a recall notice issued by the manufacturer, distributor or an authorized governmental agency, regardless of whether the vehicle is identified by its vehicle identification number, (3) that is held by the new motor vehicle dealer in the dealer's inventory at the time the recall notice is issued or that is taken by the new motor vehicle dealer into t he dealer's inventory after the recall notice as a result of a retail consumer trade-in or a lease return to the dealer inventory in accordance with an applicable lease contract, (4) that cannot be repaired due to the unavailability, within thirty (30) days after issuance of the recall notice, of a remedy or parts necessary for the ne w motor vehicle dealer to make the recall repair, and Req. No. 8442 Page 33 (5) for which the factory has not issued a written statement to the new motor vehicle dealer indicating that the used moto r vehicle may be sold or delivered to a retail consumer before completion of the recall repair. The purpose of such written statement is to provide notice to the new motor vehicle dealer that the vehicle may be sold or delivered based solely on the specif ic recall notice and is not intended to address any other aspect of the vehicle unrelated to the recall notice. The factory shall pay the compensation required un der this subsection within thirty (30) days after the motor vehicle dealer's application for payment. Compensation under this subsection must be the greater of: (a) payment at a rate of at least one and one- half percent (1.5%) per month of the value of the motor vehicle as determined by the average Black Book value of the corresponding model year vehicle of average condition, of each eligible used motor vehicle in the new motor vehicle dealer's inventory for each month that the dealer does not receive a re medy and parts to Req. No. 8442 Page 34 complete the required recall repair. Such payment must be prorated for any period less than one (1) month based on the number of days during the month each eligible used motor vehicle is in the motor vehicle dealer's inventory, or (b) payment under a national program applicable to all motor vehicle dealers holding a franchise agreement with the manufac turer for the motor vehicle dealer's costs associated with holding the eligible used motor vehicles, d. unreasonably fails or refuses to of fer to its same line-make franchised dealers a reasonable supply and mix of all models manufactured for that line-make, or unreasonably requires a dealer to pay any extra fee, purchase unreasonable advertising displays or other materials, enter into a separate agreement, or remodel, renovate, or recondition the dealer 's existing facilities as a pre requisite to receiving a model or series of vehicles. It shall be a violation of this section for new vehicle allocation to be withheld subject to any requiremen t to purchase or sell any number of used or off-lease vehicles. The Req. No. 8442 Page 35 failure to deliver any su ch new motor vehicle shall not be considered a violation of the section if the failure is not arbitrary or is due to lack of manufacturing capacity or to a strike or labor difficulty, a shortage of materials, a freight embargo or other cause over which the manufacturer has no control. However, this for vehicles planned for limited production, each dealer shall receive at least one such vehicle and otherwise shall receive a reasonable and proportional share of such vehicle allocation. This subparagraph shall not apply to recreational vehicles or limited production model vehicles, d. e. except as necessary to comply with a health or safety law, or to comply with a t echnology requirement which is necessary to sell or service a motor vehicle that the franchised motor vehicle dealer is authorized or licensed by the franchisor to sell or service, requires a new motor vehicle dealer to provide any service or take any acti on or to construct a new facility or substantially renovate the new motor vehicle dealer's existing facility, in order to receive all models manufactured for that line-make, Req. No. 8442 Page 36 f. except as necessary to comply with a health or safety law, or to comply with a technology requirement which is necessary to sell or service a motor vehicle that the franchised motor vehicle dealer is authorized or licensed by the franchisor to sell or service , requires a new motor vehicle dealer to construct a new facility or substantially renovate the new motor vehicle dealer's existing facility unless the facility construction or renovation is justified by the economic conditions existing at the time, as wel l as the reasonably foreseeable projections, in the dealer's market and in the automotive industry. However, this subparagraph shall not apply if the factory provides dealer voluntarily agrees to facility construction or renovation in exchange for money, credit, allowance, reimbursement, except for payments on a per vehicle basis , or additional vehicle allocation to a dealer from the factory to compensate the dealer for the cost of, or a portion of the cost of, the facility construction or renovation. Except as necessary to comply with a health or safety law, or to comply with a technology requirement which is necessary to sell or service a motor vehicle that the franchised motor vehicle dealer is authorized or Req. No. 8442 Page 37 licensed by the franchisor to sell or service , a dealer which completes a facility construction or renovation pursuant to factory requirements shall not be required to construct a new facility or renovate the existing facility for ten (10) years, during which time the dealer will be considered in com pliance with any new facility program for purposes of being entitled to all incentive or bonus payments offered to same line-make dealers, e. g. requires a new motor veh icle dealer to establish an exclusive facility, unless supported by reasonable business, market and economic considerations; provided, that this provision section shall not restrict the terms of any agreement for such exclusive facility voluntarily entered into and supported by valuable consideration separate from the new motor vehicle dealer's right to sell and service motor vehicles for the franchisor, f. h. requires a new motor vehicle dealer to enter into a site-control agreement covering any or all of the new motor vehicle dealer's facilities or premises; provided, that this provision section shall not Req. No. 8442 Page 38 restrict the terms of any site-control agreement voluntarily entered into and supported by valuable consideration separate from the new motor vehicle dealer's right to sell and service motor vehicles for the franchisor. Notwithstanding the foregoing or the terms of any site-control agreement, a site-control agreement automatically extinguishes if all of the factory's franchises that operated from the loc ation that are the subject of the site-control agreement are terminated by the factory as part of the discontinuance of a product line, or g. i. refuses to pay, or claim reimbursement from, a dealer for sales, incentives or other payments related to a motor vehicle sold by the dealer because the purchaser of the motor vehicle exported or resold the motor vehicle in violation of the policy of the factory unless the factory can show that, at the time of the sale, the dealer knew or reasonably should have kno wn of the purchaser's intention to export or resell the motor vehicle. There is a rebuttable presumption that the dealer did not know or could not have known tha t the vehicle would be exported if the vehicle is titled and registered in any state of the Un ited States, or Req. No. 8442 Page 39 j. requires a new motor vehicle dealer to purchase goods or services for the construction, renovation, or improvement of the dealer's facility from a vendor chosen by the factory if goods or services available from other sources are of subs tantially similar quality and design and comply with all applicable laws; provided, however, that such goods are not subject to the factory's intellectual propert y or trademark rights and the new motor vehicle dealer has received the factory 's approval, which approval may not be unreasonably withheld. Nothing in this subparagraph may be construed to allow a new motor vehicle dealer to impair or eliminate a factory 's intellectual property, trademark rights or trade dress usage guidelines. Nothing in this s ection prohibits the enforcement of a voluntary agreement between the factory and the new motor vehicle dealer where separate and valuable consideration has been offered and accepted; 10. Being a factory that: a. establishes a system of motor vehicle allo cation or distribution which is unfair, inequitable or unreasonably discriminatory. Upon the request of any dealer franchised by it, a factory shall disclose in Req. No. 8442 Page 40 writing to the dealer the basis upon which new motor vehicles are allocated, scheduled and del ivered among the dealers of the same line-make for that factory, or b. changes an established plan or system of motor vehicle distribution. A motor vehicle deale r franchise agreement shall continue in full force and operation notwithstanding a change, in whole or in part, of a n established plan or system of distribution of the motor vehicles offered or previously offered for sale under such franchise agreement. The appointment of a new importer or distributor for motor vehicles offered for sale under such franchise agreement s hall be deemed to be a change of an established plan or system of distribution. Upon the occurrence of such change, the manufacturer or dis tributor shall be prohibited from obtaining a license to distribute vehicles under the new plan or system of distrib ution unless the manufacturer or distributor offers to each motor vehicle dealer who is a party to the franchise agreement a new franchise a greement containing substantially the same provisions which were contained in the previous franchise agreement; 11. Being a factory that sells directly or indirectly new motor vehicles to any retail consumer in the state except through a new Req. No. 8442 Page 41 motor vehicle dealer holding a franchise for the line-make that includes the new motor vehicle. This parag raph does not apply to factory sales of new motor vehicles to its employees, family members of employees, retirees and family members of retirees, not-for- profit organizations or the federal, state or local governments. The provisions of this paragraph sh all not preclude a fac tory from providing information to a consumer for the purpose of marketing or facilitating a sale of a new motor vehicle through its franchised motor vehicle dealers or from establishing a program to sell or offer to sell new motor ve hicles through partici pating dealers subject to the limitations contained in paragraph 2 of Section 562 of this title; 12. a. Being a factory which directly or in directly: (1) owns any ownership interest or has any financial interest in a new motor vehicle dealer or any person who sells products or services to the public, (2) operates or controls a new motor vehicle dealer, or (3) acts in the capacity of a new moto r vehicle dealer. b. (1) This paragraph does not prohibit a factory from owning or controlling a new motor vehicle dealer while in a bona fide relationship with a dealer Req. No. 8442 Page 42 development candidate who has made a substantial initial investment in the franchise a nd whose initial investment is subject to potential loss. The dealer development candidate ca n reasonably expect to acquire full ownership of a new motor vehicle dealer within a reasonable period of time not to exceed ten (10) years and on reasonable terms and conditions. The ten-year acquisition period may be expanded for good cause shown. (2) This paragraph does not proh ibit a factory from owning, operating, controlling or acting in the capacity of a motor vehicle dealer for a period not to exceed twelve (12) months during the transition from one independent dealer to another independent dealer if the dealership is for sa le at a reasonable price and on reasonable terms a nd conditions to an independent qualified buyer. On showing by a factory of good cau se, the Oklahoma Motor Vehicle Commission may extend the time limit set forth above; extension s may be granted for periods not to exceed twelve (12) months. (3) This paragraph does not prohibit a factory from owning, operating or controlling or acting in t he Req. No. 8442 Page 43 capacity of a motor vehicle dealer which was in operation prior to January 1, 2000. (4) This paragraph does not prohib it a factory from owning, directly or indirectly, a minority interest in an entity that owns, operates or controls motor vehicle dealer ships of the same line-make franchised by the manufacturer, provided that each of the followin g conditions are met: (a) all of the motor vehicle dealerships selling the motor vehicles of that manufacturer in this state trade exclusively in the line - make of that manufacturer, (b) all of the franchise agreements of the manufacturer confer rights on t he dealer of the line-make to develop and operate, within a defined geographic territory or area, as many dealership facilities as the dealer and manufacturer shall agree are appropriate, (c) at the time the manufacturer first acquires an ownership interes t or assumes operation, the distance between any dealership thus owned or operated and the nearest unaffiliated motor vehicle dealership Req. No. 8442 Page 44 trading in the same line -make is not less than seventy (70) miles, (d) during any period in which the manufacturer has such an ownership interest, the manufacturer has no more than three franchise agreements with new motor vehicle dealers licensed by the Oklahoma Motor Vehicle Commission to do business within the state, and (e) prior to January 1, 2000, the factory shall have furnished or made avail able to prospective motor vehicle dealers an offering-circular in accordance with the Trade Regulation Rule on Franchising of the Federal Trade Commission, and any guidelines and exemptions issued thereunder, which disclose the possibility that the factory may from time to time seek to own or acquire, directly or indirectly, ownership interests in retail dealerships; 13. Being a factory which directly or indirectly makes available for public disclosure any proprietary information provided to the factory by a new motor vehicle dealer, other than in composite form to dealers in the same line-make or in response to a Req. No. 8442 Page 45 subpoena or order of the Commission or a court. Proprietary information includes, but is not limited to, information : a. derived from monthly fi nancial statements provided to the factory, and b. regarding any aspect of the profitability of a particular new motor vehicle dealer; 14. Being a factory which does not provide or direct leads in a fair, equitable and timely ma nner. Nothing in this para graph shall be construed to require a factory to d isregard the preference of a consumer in providing or directing a lead; 15. Being a factory which used the customer consumer list of a new motor vehicle dealer for the purpose of unfairly competing with dealers; 16. Being a factory which prohibits a new motor veh icle dealer from relocating after a written request by such new motor vehicl e dealer if: a. the facility and the proposed new location satisfies or meets the written reas onable guidelines of the factory. Reasonable guidelines do not include exclusivity or site control unless agreed to as set forth in subparagraphs e g and f h of paragraph 9 of this subsection, Req. No. 8442 Page 46 b. the proposed new location is within the area of responsibility of the new motor vehicl e dealer pursuant to Section 578.1 of this title, and c. the factory has sixty (60) days from receipt of the new motor vehicle dealer 's relocation request to approve or deny the request. The failure to approve or deny the request within the sixty-day time frame shall constitute approval of the request; 17. Being a factory which prohibits a new motor vehicle dealer from adding additional line-makes to its existing facility, if, after adding the additional line -makes, the facility satisfies the written reasonable capitalization standards and facility guidelines of each factory. Reasonable facility guidelines do not include a requirement to maintain exclusivity or site control unless agreed to by the dealer as set forth in subparag raphs e g and f h of paragraph 9 of this subsection; 18. Being a factory that increases prices of new motor vehicles which the new motor vehicle dealer had order ed for retail consumers and notified the factory prior to the dealer 's receipt of the written official price increase not ification. A sales co ntract signed by a retail consumer accom panied with proof of order submission to the factory shall constitute evi dence of each such order, provided that the vehicle is in fact delivered to the customer consumer. Price differences applicable to new models o r Req. No. 8442 Page 47 series motor vehicles at the time of the introduction of new models or series shall not be considered a price increase for purposes of this paragraph. Price changes caused by any of the following shall not be subject to the provisions of this paragraph: a. the addition to a motor vehicle of required or optional equipment pursuant to state or federal law, b. revaluation of the United States dollar in the case of foreign-made vehicles or components, or c. an increase in transportation charges due to increa sed rates imposed by common or contract carriers; 19. Being a factory that requires a new motor vehicle dealer to participate monetarily in an advertising cam paign or contest, or purchase any promotional materials, showroom or other display decoration or materials at the expense of the new motor vehicle dealer without consent of the dealer, which consent shall not be unreasonably withheld; 20. Being a factory that denies any new motor vehicle dealer the right of free association with any other new motor v ehicle dealer for any lawful purpose, unless otherwise permitted by this chapter; or 21. Being a factory that requires a new motor vehicle dealer to sell, offer to sell or sell exclusively an extended service contract, extended maintenance plan or similar product, such as gap Req. No. 8442 Page 48 products offered, endorsed or sponsored by the factory by the following means: a. by an act or statement from the factory that will in any manner adversely impact the dealer, b. by measuring the dealer's performance under the franchise based on the sale of extended service contracts, extended maintenance plans or similar products offered, endorsed or sp onsored by the manufacturer or distrib utor. B. Notwithstanding the terms of any franchise agr eement, in the event of a proposed sale o r transfer of a dealership, the manufacturer or distributor shall be permitted to exercise a right of first refusal to ac quire the assets or ownership interest of the dealer of the new vehicle dealership, if such sa le or transfer is conditioned upon the ma nufacturer or dealer entering into a dealer agreement with the proposed new owner or transferee, only if all the following requirements are met: 1. To exercise its right of first refusal, the factory must notify the dealer in writing within sixty (60) day s of receipt of the completed proposal for the proposed sale transfer; 2. The exercise of the right of first refusal wil l result in the dealer and the owner o f the dealership receiving the same or greater consideration as they have contracted to receive i n connection with the proposed change of ownership or transfer; Req. No. 8442 Page 49 3. The proposed sale or transfer of the assets of the dealership does not involve the transfer or sale to a member or members of the family of one or more dealer owners, or to a qualified manager or a partnership or corporation controlled by such persons; and 4. The factory agrees to pay the reasonable expense s, including attorney fees which do no t exceed the usual, customary and reasonable fees charge d for similar work done for other clients incurred by the proposed new owner and transferee prior to the exercise by the factory of its right of first refusal in negotiating and implementing the contr act for the proposed sale or transfer of the dealership or dealership assets. Notwithstanding th e foregoing, no payment of expenses and attorney fees shall be required if the proposed new dealer or transferee has not submitted or caused to be submitted an accounting of those expenses within thirty (30) days of receipt of the written request of the fa ctory for such an accounting. The accounting may be requested by a factory before exercising its right of first refusal. C. Nothing in this section shall pro hibit, limit, restrict or impose conditions on: 1. Business activities, including without limita tion the dealings with motor vehicle manufacturers and the representatives and affiliates of motor vehicle manufacturers, of any person that is primarily engaged in the business of short -term, not to exceed Req. No. 8442 Page 50 twelve (12) months, rental of motor vehicles and industrial and construction equipment and activities incidental to that business, provided that: a. any motor vehicle sol d by that person is limited to used motor vehicles that have been previously used exclusively and regularly by that person in the conduct of business and used motor vehicles traded in on motor vehicles sold by that person, b. warranty repairs performed by that person on motor vehicles are limited to those motor vehicles that it owns, previously own ed or takes in trade, and c. motor vehicle financing provided by that person to retail consumers for motor vehicles is limited to used vehicles sold by that perso n in the conduct of business; or 2. The direct or indirect ownership, affiliation or control of a person described in paragraph 1 of t his subsection. SECTION 6. AMENDATORY 47 O.S. 2021, Section 565.1, is amended to read as follow s: Section 565.1 Notwithstanding the terms of any franchise agreement, and subject to the fol lowing conditions contained in paragraphs 1 through 5 of this section, any manufacturer or distributor who prevents or refuses to honor the succession to the operation of a dealership by any legal hei r or devisee under the Req. No. 8442 Page 51 will of a new motor vehicle deale r or under the laws of descent and distribution of this state, or designated successor to a departing dealership operator, without good cause or good faith, as de fined in this section, shall be subjec t to the following procedure: 1. Within one hundred twe nty (120) days after the death or departure of the new motor vehicle dealer, the manufacturer shall receive a written notice from any legal heir or devisee or designee successor who intends to establish a become the successor dealership operator. If timely notice is not so received, then this pa ragraph shall not apply, and any succession shall be governed solely by the terms of the franchise; 2. Within thirty (30 ) days of receipt of the legal heir 's or, devisee's or successor's timely written notice, the manufacturer may request, and the legal h eir or, devisee or successor shall, within a reasonable time, provide any information which is reasonably necessary for the manufacturer to evaluate the propos ed successor dealer and dealership, including, but not l imited to, applications, proposals for facilities and financing; 3. Within sixty (60) days of receipt of such information, the manufacturer shall approve or disa pprove the proposed successor dealership dealer, and in case of disapproval shall communicate in writing such disapproval and grounds f or disapproval to the legal heir or devisee proposed successor; Req. No. 8442 Page 52 4. Failure of the manufacturer to act in a timely manner with respect to any time period descr ibed above shall constitute a waiver of the manufacturer's right to disapprove the proposed succe ssion; 5. Within ten (10) days of its the proposed successor's receipt of the manufacturer's notice of disapproval, the legal heir or devisee proposed successor may file a protest of the manufacturer 's decision with the Oklahoma Motor Vehicle Commission a nd request a hearing. Such heari ng shall be heard in a substantially similar manner as provided by Section 566 of this t itle, except that the Commission shall render a final decision within sixty (60) days of the filing of the protest. The manufacturer s hall have the burden of proof to show that its disapproval was for a good cause and in good faith. A denial shall not be for good cause and in good faith unless the factory establishes that the legal heir or devise e proposed successor, or the legal heir or devisee's proposed successor's controlling executive management, is not of good moral character or fails to meet the wr itten, reasonable and uniformly applied requirements of the manufacturer or distributor relati ng to financial qualifications, general b usiness experience, and other requirements relating to prospective franchisees. However, a legal heir that who is of good moral character in accordance with t he reasonable factory's qualifications and meets the fac tory's financial qualifications may rely on controlling executive management that is of good moral character and meets the factory's Req. No. 8442 Page 53 qualifications for general bu siness experience and other requirements relating to prospective franchises . Any denial of the proposed successor based upon a failure to agree to terms other than those contained in the existing franchise agreement shall not be considered good cause for such denial. The disapproval by the manufacturer shall be final if the legal heir or devisee proposed successor or dealership fails to file a timely protest of such disapproval. In the event that the Commission finds that the manufacturer's disapproval was not made for good cause, then it shall issue a final order requiring the manufacturer to ho nor the successor designated in the notic e sent by the legal heir or devisee. Notwithstanding anything to the contrary in this section, a new motor vehicle deale r may designate any person as successo r by filing a written instrument pursuant to the franchi se with the manufacturer during the new m otor vehicle dealer's lifetime. In such a case, the written instrument and franchise shall govern the dealership succession. The suspension, revocation or ref usal to issue or renew a license or the imposition of an y other penalty by the Commission shall be in addition to any penalty which migh t be imposed upon any licensee upon judgment or conviction in a court of competent jurisdiction for any violation of the provisions of Sections 561 through 567, 572, 578.1, 579 and 579.1 of this title. Req. No. 8442 Page 54 SECTION 7. AMENDATORY 47 O.S. 2021, Section 565.2, is amended to read as follows: Section 565.2 A. Irrespective of the terms, provisions or conditions of any franchise, or the terms or provisions of any waiver, no manufacturer shall terminate, cancel or fail to renew any franchise with a licensed new motor vehicle dealer unless the manufacturer has satisfied the notice requirements as provided in this section and has good cause for cancellation, terminat ion or nonrenewal. The manufacturer shal l not attempt to cancel or fail to renew the franchise agreement of a new motor vehicle dealer in this state unfairly and without just provocation or without d ue regard to the equities of the dealer or without good faith as defined herein. As used herein, "good faith" means the duty of each pa rty to any franchise agreement to act in a fair and equitable manner toward each other, with freedom from coercion or in timidation or threats thereof from each other. B. Irrespective of the terms, provisions or condi tions of any franchise, or the terms or provisions of any waiver, good cause shall exist for the purpose of a termination , cancellation, or nonrenewal when: 1. The new motor vehicle dealer has failed to comply with a provision of the franchise, which prov ision is both reasonable and of material significance to the franchise relationship, or the new motor vehicle dealer has failed to comply with reasonable Req. No. 8442 Page 55 performance criteria for sales or service established by the manufacturer, and the dealer has been not ified by written notice from the manufacturer; and 2. The new motor vehicle dealer has received written notification of failure to comply with the manufacture r's reasonable sales performance standards, capitalizati on requirements, facility commitments, business related equipment acquisitions o r other such remediable failings exclusive of those reasons enumerated in paragraph 1 of subsection C of this section, a nd the new motor vehicle dealer has been afforded a reas onable opportunity of not less than six (6) months to comply with such a provisi on or criteria. C. Irrespective of the terms, provisions or conditions of any franchise agreement prior to the terminat ion, cancellation or nonrenewal of any franchise, the ma nufacturer shall furnish notification of such termination, cancellation or nonre newal to the new motor vehicle dealer and the Oklahoma Motor Vehicle Commission as follows: 1. Not less than ninety (90 ) days prior to the effective date of such termination, cancellation or nonrenewal unless for a c ause described in paragraph 2 of this s ubsection; 2. Not less than fifteen (15) days prior to the effective date of such termination, cancellation or nonrenew al with respect to any of the following: Req. No. 8442 Page 56 a. insolvency of the new motor vehicle dealer, or the filing of any petition by or against the motor vehicle dealer under any bankruptcy or receivership law, b. failure of the new motor vehicle dealer to conduct its customary sales and service operations during its customary business hours for seven (7) consecu tive business days, provided that such failure to conduct business shall not be due to an act of God or circumstances beyond the direct control of the new motor vehicle dealer, or c. conviction of the new motor vehi cle dealer of any felony which is punisha ble by imprisonment or a violation of the Federal Odometer Act; and 3. Not less than one hundred eighty (180) days prior to the effective date of such termina tion or cancellation where the manufacturer or distribut or is discontinuing the sale of the produ ct line. The notification required by t his subsection shall be by certified mail, return receipt requested, and shall con tain a statement of intent to terminat e, to cancel or to not renew the franchise, a statement of the reasons for the termination, cancellation or nonrenewal and the date the termination shall take effect. Req. No. 8442 Page 57 D. Upon the affected new motor vehicle dealer 's receipt of the aforementioned notice of termination, cancellation or nonrenewal, the new motor vehicle dealer shall have the right to fil e a protest of such threatened terminat ion, cancellation or nonrenewal with the Commission within thirty (30) days and re quest a hearing. Such hearing shall be held in accordance with the provisions of the Administrative Procedures Act, Sections 301 250 through 326 323 of Title 75 of the Oklahoma Statutes, to determine if the threatened cancellation, termination or nonrenew al of the franchise has been for good cause and if the factory has complied with its obligatio ns pursuant to subsections A, B and C of this section and the factory shall have the burden of proof. If the Commission finds that the threatened cancellation, t ermination or nonrenewal of the franch ise has not been for good cause or violates subsection A , B or C of this section, then it shall i ssue a final order stating that the threatened termination is wrongful. A factory shall have the right to appeal such order. During the pendency of the heari ng and after the decision, the franchise shall remain in full force and effect, including the right to transfer the franchise. If the Commi ssion finds that the threatened cancellation, termination or nonrenewal is for good cause and does not violate subse ction A, B or C of this section, the new motor vehicle d ealer shall have the right to an appeal. During the pendency of the action, includi ng the final decision or appeal, the franchise shall remain in full force and Req. No. 8442 Page 58 effect, including the right to transfe r the franchise. If the new motor vehicle dealer prevai ls in the threatened termination action, the Commission shall award to the new motor vehicle dealer the attorney fees and costs incurred to defend the action. E. If the factory prevails in an action to terminate, cancel or not renew any franchise, the new motor vehicle dealer shall be allowed fair and reasonable compensation by the manuf acturer for: 1. New current and previous model year vehicle inventory which has been acquired from the manufacturer , and which is unused and has not been damaged or altere d while in the dealer's possession; 2. Supplies and parts which have been acquired from the manufacturer, for the purpose of this section, limited to any and all supplies and parts that are listed on the current parts price sheet available to the dealer; 3. Equipment and furnishings, provided t he new motor vehicle dealer purchased them from the manufacturer or its approved sources; and 4. Special tools, with suc h fair and reasonable compensation to be paid by the manufacturer within ninety (90) days of t he effective date of the termination, can cellation or nonrenewal, provided the new motor vehicle dealer has clear title to the inventory and other items and is in a position to convey that title to th e manufacturer. a. For the purposes of paragraph 1 of th is subsection, fair and reasonable compen sation shall be no less than Req. No. 8442 Page 59 the net acquisition price of the vehicle paid by the new motor vehicle dealer. b. For the purposes of paragraphs 2, 3 and 4 of thi s subsection, fair and reasonable compensation shall be the net acquisition price paid by the new motor vehicle dealer less a twenty -percent (20%) straight- line depreciation for each year following the dealer 's acquisition of the supplies, parts, equipment , furnishings and/or special tools. F. If a factory pre vails in an action to terminate, cancel o r not renew any franchise and the new motor vehicle dealer is leasing the dealership facilities, the manufacturer shall p ay a reasonable rent to the lessor in accordance with and subject to the provisions of subsection G of this section. Nothing in this s ection shall be construed to relieve a deal er of its duty to mitigate damages. G. 1. Such reasonable rental value shall be paid only to the extent the dealership premises are recognized in the franchise and only if they are: a. used solely for performanc e in accordance with the franchise. If the facility is used for the operation of more than one franchise, the reasonable rent shall be paid based upon the por tion of the facility utilized by the franchise being ter minated, canceled or nonrenewed, and Req. No. 8442 Page 60 b. not substantially in excess of facilities re commended by the manufacturer. 2. If the facilities are owned by the new moto r vehicle dealer, within ninety (90) d ays following the effective date of the termination, cancellation or nonrenewal the manufacturer will either: a. locate a qualified purchase r who will offer to purchase the dealership facilities at a reasonable price, b. locate a qualified lessee who will offer to lease the premises for the remaining lease term at the rent set forth in the lease, or c. failing the foregoing, lease the dealersh ip facilities at a reasonable rental value for the portion of the facility that is recognized in the franchise agree ment for one (1) year. 3. If the facilities are leased by the new motor vehicle dealer, within ninety (90) days following the effective dat e of the termination, cancellation or nonrenewal the manufacturer will either: a. locate a tenant or tenants satisfa ctory to the lessor, who will sublet or assume the balan ce of the lease, b. arrange with the less or for the cancellation of the lease without penalty to the dealer, or Req. No. 8442 Page 61 c. failing the foregoing, lease the dealership fac ilities at a reasonable rent for the p ortion of the facility that is recognized in the franchi se agreement for one (1) year. 4. The manufacturer shall not be obligated to provid e assistance under this section if the new motor vehicle dealer: a. fails to accept a bona fide offer from a prospec tive purchaser, subleases or assignee, b. refuses to execute a settlement agreement with the lessor if such agreement with the lessor would be without cost to the dealer, or c. fails to make written request for assista nce under this section within ninety ( 90) days after the effective date of the termination, ca ncellation or nonrenewal. 5. The manufacturer shall be entitled to occupy and use a ny space for which it pays rent required by this section. H. In addition to t he repurchase requirements set forth i n subsections E and G of this section, in the event the termination or cancellation is the result of a discontinuance of a product line, the manufacturer or distributor shall compensate the new motor vehicle dealer in an amount equivalent to the fair marke t value of the terminated franchise as of the date of immediately preceding the manufacturer's or distributor's announcement or provide the new Req. No. 8442 Page 62 motor vehicle dealer with a replacement franchise on substantially similar terms and conditions as those offered to other same line- make dealers. The dealer may immedi ately request payment under this provision section following the announcement in exc hange for cancelling any further franchise rights, except payments owed to the dealer in the ordinary course of busi ness, or may request payment under this provision section upon the final termination, cancellation or nonrenewal of the franchise. In eithe r case, payment under this provision section shall be made not later than ninety (90) days after the fair market val ue is determined. If the factory and dealer cannot agre e on the fair market value of the terminated franchise or agree to a process to dete rmine the fair market value, then the factory and dealer shall utilize a neutral third party mediator to resolve the disagreement. SECTION 8. AMENDATORY 47 O.S. 2021, Section 565.3, is amended to read as follows: Section 565.3 A. A franchised vehicle dealer proposing a sale, transfer, or assignment of a franchise agreement or the business and assets of a dealership or an interest in a dealership t o another person, hereinafter transferee, shall notify the manufacturer or distributor whose vehicles the dealer is franchised to sell of the proposed action of the dealer. The manufacturer or distri butor may make written request to the proposed transferee to submit completed application forms and related information generally utilized b y a Req. No. 8442 Page 63 manufacturer to evaluate such a proposal and a copy of all agreements related to the proposed sale, transfer, or assignment. B. The approval by the manufacturer or dis tributor of the sale, transfer, or assignment shall not be unreasonably withheld unl ess the proposed transferee is not of good moral character or fails to meet the written, reasonable, and uniformly a pplied requirements of the manufacturer or distributor r elating to prospective franchisees. Approval of the transfer shall not be made contingent upon the transferee meeting unreasonable facility requirements or performance standards different than those contained in the transferor 's franchise agreement, but may be made contingent upon the proposed transferee meeting reasonable written requir ements. The burden of proof shall be upon the manufacturer or distributor to show good cause existed to withhold approval. The manufacturer or distributor that has made such a determination shall send a letter b y certified mail to the dealer and the appl icant of its refusal to approve the proposal, which shall in clude a statement of the specific grounds for refusal, within sixty (60) days after the later of: 1. Receipt by the manufacturer or distributor of the n otice of the proposed sale, transfer, or as signment; or 2. Receipt by the manufacturer or distributor of the information requested from the proposed transferee pursuant to subsection A of this section if the manufa cturer or distributor has Req. No. 8442 Page 64 requested such information within fifteen (15) days of rec eipt of written notice of the proposed sale, transfer, or assi gnment. C. Failure of the manufacturer or distributor to send its notice of refusal pursuant to subsection B of this section shall mean that the application for the proposed sale, transfer, or assignment is approved. D. If the proposed sale, transfer or assignment is to an existing owner's family member or other existing owner , then the manufacturer or distribut or's evaluation of such proposal is limit ed to the written, reasonable and uniformly applied requirements of the manufacturer or distributor relat ing to good moral character and financial qualifications. E. A dealer dealership or dealership owner receiving notice of refusal of the sale, transfer , or assignment shall have the right to file a protest with the Commission within thirty (30) days of receipt of the refusal. A dealer receiving notice that the sale, transfer or assignment is contingent upon the t ransferee meeting facility and/or perform ance standards shall have the right to file a protest with the Commission within thirty (30) days of rece ipt of the notice. In the event a protest is filed, the manufacturer or distributor shall have the burden of proof to establish the proposed transferee or the proposed transferee's controlling executive management is not of good moral character or fails t o meet the written reasonable and uniformly applied re quirements of the Req. No. 8442 Page 65 manufacturer or distributor relating t o prospective franchisees or that the facility requirements are not reasonable based on the reasons set forth in subparagraph d of paragraph 9 of Section 565 of this title. SECTION 9. AMENDATORY 47 O.S. 2021, Section 572, is amended to read as follows: Section 572. Any action brought to recover any damages that may be sustained by any motor vehicle dealer may be brought in the county in which said dealer is located and in addition to the action for damages he shall be entitled to sue for and have i njunctive relief against the threatened loss, damage or injury to his business or property because of any violation of Sections 565 through 566 and 579 of this title or the threaten ed cancellation, termination or failure to renew any franchise agreement be tween any factory and said dealer, and the court may grant such in junctive relief, including temporary restraining orders, as it deems just and proper,. Notwithstanding the existenc e of any adequate remedy at law, a dealer is authorized to bring an action in the county in which said dealer is located for the grant, upon a hearing and for cause shown, of a temporary or permanent injunction, or bot h, restraining any person from acting as a licensee under the te rms of Sections 561 through 567, 572, 578.1, 579 and 579.1 of this title without being properly licensed hereunder , or from violating or continuing to violate any of the provisions of S ections 561 through Req. No. 8442 Page 66 567, 572, 578.1, 579 and 579.1 of this title, or from failing or refusing to comply with the requir ements of this law or any rule or regulation adopted hereunder. Such injunction shall be issued without bond. A single act in violation of the provisions of Sections 561 through 567 , 572, 578.1, 579 and 579.1 of this title shall be sufficient to authoriz e the issuance of an injunction. Upon a prima facie showing by th e person bringing the action that such a violation by the licensee has occurre d, the burden of proof shall then be upo n the licensee to prove tha t such violation or unfair practice did not occur. In any action brought under this section, the court shall award attorney fees and costs to a dealer who prevails, notwithstanding any oth er provisions of law, and in addition to any other remedy which may be affo rded under any other statute of this state. SECTION 10. AMENDATORY 47 O.S. 2021, Section 578.1, is amended to read as follows: Section 578.1 A. Notwithstanding the terms of a franchise and notwithstanding the terms of a waiver, i f a factory intends or proposes to enter into a franchise to establish an additional new motor vehicle dealer or to relocate an existing new motor vehicle dealer within or into a re levant market area in which the same lin e- make of motor vehicle is currentl y represented, the factory shall provide at least sixty (60) days advance written notice to the Commission and to each new motor vehicle dealer of the same line- Req. No. 8442 Page 67 make in the relevant market area, of the intention of the fa ctory to establish an additional ne w motor vehicle dealer or to rel ocate an existing new motor vehicle dealer within or int o the relevant market area. For purposes of this section, the "relevant market area " means the area within a radius of fifteen (15) miles of around the site of the proposed new motor vehicle dealersh ip measured from the property boundary. The notice shall be sent by certified mail to each party and shall include the following information: 1. The specific location at which the additio nal or relocated motor vehicle dealer will be established; 2. The date on or after which the additional or relocated motor vehicle intends to commence business at the proposed location; 3. The identity of all motor vehicle dealers who are franchised to sell the same line-make vehicles as the proposed dealer and who have licensed locations within the relevant market area; 4. The names and addresses of the person intended to be franchised as the proposed additional o r relocated motor vehicle dealership, the principal investors in the propos ed additional or relocated motor vehicle dealership, and the proposed dealer operator of the proposed additional or relocated motor vehicle dealership; and 5. The specific grounds or reasons for the proposed establishment of an additional motor vehicle de aler or relocation of an existing dealer. Req. No. 8442 Page 68 B. This section does not apply: 1. To the relocation of an existing new motor vehicle dealer within the relevant market area of that deal er; provided, that the relocation not be at a site within ten (10) miles of a licensed new motor vehicle dealer for the same line-make of motor vehicle; 2. To a proposed additional new motor vehicle dealer which is to be established at or within two (2) m iles of a location at which a former licensed new motor vehicle dealer for the same line-make of new motor vehicle had ceased operating within the previous two (2) years; 3. To the relocation of an existing new motor vehicle dealer within two (2) miles of the existing site of the new motor vehi cle dealership; or 4. To the relocation of an existing new motor v ehicle dealer if the proposed site of the relocated new motor vehicle dealership is farther away from all other new motor vehicle dealers of the same line-make in that relevant market area. C. Within thirty (30) days after receipt of the notice, or within thirty (30) days after the end of an appeal procedure provided by the factory, whichever is greater, a new motor vehicle dealer so notified or entit led to notice may file a petition with the Commission protesting the propos ed establishment or relocation. The petition shall contain a short statement setting fo rth the reasons for the objection of the dealer to the proposed Req. No. 8442 Page 69 establishment or relocation. Upon filing of a protest, the Commission shall promptly notify the factory that a timely protest has been filed and shall schedule a hearing, which shall be held within one hundred twenty (120) days of the filing of a timely protest. The factory shall no t establish or relocate the new motor vehicle dealer until the Commission h as held a hearing and has determined that there is good cause for permitting the propose d establishment or relocation. When more than one protest is filed against the establishment or relocation of the same dealer, the Commission shall consolidate the hea rings to expedite disposition of the matter. D. The burden of proof to establish that g ood cause exists for permitting the proposed establishment of a new motor vehicle dealer or relocating an existing new motor vehicle dealership shall be on the applicant who seeks to establish a new m otor vehicle dealership or the relocation of an existing new motor vehicle dealership. SECTION 11. AMENDATORY 47 O.S. 20 21, Section 580.2, is amended to read as follo ws: Section 580.2 During the time a person is operating a motor vehicle with the express or im plied permission of an authorized a new motor vehicle dealer, as defined in Section 562 of this title, such person's motor vehicle liability policy shall have pr imary coverage with the motor vehic le liability policy of the dealer having secondary coverage until the vehicle is returned. As used Req. No. 8442 Page 70 herein, "motor vehicle liability policy" means motor vehicle insurance against legal li ability for the death, injury or disability of any human being, or for dam age to real or personal property. The motor vehicle li ability policy of any person who has been loaned a vehicle by a new motor vehicle dealer pursuant to the terms of this section shall provide primary coverage for any d eath or injury of any human being or for any real or personal prop erty damage, including damage to the loaned vehicle, with the moto r vehicle insurance policy of the deale r having secondary coverage for any death or injury of any human being or for any real or personal property damage, including damage to the loaned vehi cle. The change in financial responsibility shall be evidenced by a release signed by the person operati ng the vehicle with the express or implied permission of the dealer with the release to be returned to the person upon the return of the motor vehicle to the dealer. The motor vehicle liability policy of such person shall meet the minimum financial responsibility requirements found in Section 7 -324 of this title. This section shall apply only to the loan of a motor vehic le by an authorized a new motor vehicle dealer which loa n occurs without financial remuneration in the form of a fee or lease charge. SECTION 12. This act shall become effective November 1, 202 2. 58-2-8442 JBH 01/17/22