Video & Transcript DataContr Research : 'customer data'

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TX

Texas 2025 - 89th Regular

State Affairs Mar 26th, 2025 at 10:30 am

House State Affairs Committee

Transcript Highlights:
  • data-time="7938"> data-time="7956"> Customers

  • data-time="11628">Under this bill, the customers would...

  • data-time="12222">We do need to hook up our customers, but we need

  • data-time="13356"> customers.
  • data-time="13464"> to serve customers as a monopoly granted the authority
Summary: This meeting of the State Affairs Committee primarily focused on discussing several important bills, including HB1846, which aims to establish an Electric Truck Advisory Council for developing a statewide electric vehicle infrastructure plan. Representative Wally detailed the need for this council to facilitate the growing medium and heavy-duty electric vehicle market, emphasizing collaboration with state agencies and the private sector. The discussions included an in-depth analysis of proposed amendments and the fiscal implications of the bill. Witnesses provided testimony both supporting and opposing the bill, highlighting various perspectives on infrastructure development and economic impact.
TX

Texas 2025 - 89th Regular

Pensions, Investments & Financial Services Apr 14th, 2025 at 09:04 am

House Pensions, Investments & Financial Services Committee

Transcript Highlights:
  • data-time="3852"> future customer receipts.
  • data-time="3906"> ...selling to more and more customers, they are sending us
  • data-time="3960">Beyond these two customers, though, overall, our customers

  • data-time="4770"> this is a situation that our customer has taken out an MCA
  • data-time="5958"> ...financing, factoring, and lending so that our customers
Summary: The meeting involved extensive discussions around several house bills, with notable emphasis on HB700, which aims to increase transparency in the merchant cash advance (MCA) sector. Representative McQueen provided a detailed explanation of the issues small business owners face due to aggressive tactics and lack of regulation in this area. The committee also examined HB4609, which focuses on updating the Texas Municipal Retirement System (TMRS) benefits to provide clearer options for cities regarding cost-of-living adjustments (COLA), allowing cities to offer retirement benefits in a more flexible and informed manner. Additionally, the meeting featured a strong public testimony segment, where witnesses voiced their support and concerns, especially regarding the implications of digital currencies framed in HB703.
US
Transcript Highlights:
  • data-time="7176"> ...to improve processing times and customer service.
  • data-time="7704"> ...centers to make sure the customer was getting a great
  • data-time="7944"> Oftentimes in the post customer service hours, particularly
  • data-time="10512">In terms of improving customer service, my colleague

  • data-time="12024"> To customers, I have my whole life, right?
Summary: The committee meeting focused heavily on the nomination of Frank Bisignano as the Commissioner of the Social Security Administration, with intense discussions around the current state of Social Security and its management under the current administration. Members voiced significant concerns regarding potential changes to Social Security and Medicaid, specifically addressing issues such as office closures, delays in benefit processing, and the perceived policies from Elon Musk's association with the administration. Public testimonies highlighted fears that these changes would severely impact the accessibility of benefits for seniors and vulnerable individuals, resulting in a chaotic environment at the SSA. Members expressed a unified opposition to the notion of dismantling these critical programs, emphasizing the long-term implications on their constituents' well-being.
US
Transcript Highlights:
  • data-time="48"> data-time="72"> data-time="96">
  • Customs and Border Protection, or CBP. data-time="1440"> Mr.
  • data-time="1992">The Customs and Border Patrol Commissioner sets the

  • data-time="2040"> ...to the customs system that I've seen in my time in public
  • data-time="2040">If a key part from overseas gets stuck in the customs

Summary: The meeting centered on the nomination of Rodney Scott to serve as the Commissioner of U.S. Customs and Border Protection (CBP). Throughout the session, various senators expressed concerns regarding CBP's recent practices, including issues related to border security and the treatment of migrants. Questions were raised about Scott's involvement in previous incidents, particularly surrounding the controversial death of Mr. Hernandez Rojas while in custody, which sparked a heated discussion about accountability and transparency in current border policies. Senators emphasized the importance of balancing efficient border security with humane treatment of individuals seeking asylum.
TX
Transcript Highlights:
  • data-time="1044"> ...reduce customer demand to avert over-pumping.
  • data-time="1278"> And before that, our customers do use a lot of water, and
  • data-time="1314"> process involved with the shutoff of customers, so we need
  • ="394" data-time="2358">Perry?
  • data-time="2358"> data-time="2376"> Hinojosa

Summary: During this meeting, the committee had a thorough discussion centered around various Senate Bills primarily related to groundwater management and water utility regulations. Notably, Senate Bill 2661, introduced amendments to enhance penalties for over-pumping water, highlighting the growing concern over depleting aquifers and ensuring compliance with existing water use regulations. Multiple senators voiced their opinions regarding the necessity of tougher penalties and the implications for both water users and conservation methods. Public testimony was heard, with some arguing against the proposed penalties, stating they could unfairly burden farmers and landowners.
TX

Texas 2025 - 89th Regular

Pensions, Investments & Financial Services Apr 23rd, 2025 at 10:04 am

House Pensions, Investments & Financial Services Committee

Transcript Highlights:
  • data-time="2988"> And so as we're thinking about how we underwrite those customers
  • data-time="3528"> Actually necessary? What is the data saying?
  • Our customers are everyday Texans.
  • So our existing customers who are in their contracts, nothing's going to change for those customers.
  • data-time="4104"> That might make you more profit but would lose a customer
Summary: During the meeting, the committee discussed several important bills focused on state employee pensions, the education sector, and consumer credit resources. One of the main topics was HB886, which proposes a 13th check for state retirees to help alleviate financial challenges faced by those who have not seen any pension adjustments for over a decade. The bill received support from various stakeholders who emphasized its necessity given the rising costs of living and inflation. Additionally, HB3221 was examined, addressing unequal pension contributions between traditional school districts and charter schools, which has placed undue financial burdens on charter schools since 2019. The bill aims to unify the contribution rates to ensure fairness and retain essential funding for education.
TX
Transcript Highlights:
  • data-time="252"> for residential customers.
  • data-time="540"> And when you require a customer to switch to asynchronous backup
  • data-time="846"> Large load customers above specified load capacity thresholds
  • data-time="2034"> be some customers that can do that, but I would say the universe
  • data-time="2106">Customers in the state backing off their demand on

Summary: The committee meeting primarily focused on SB6, which is aimed at facilitating greater liability and addressing the challenges associated with load interconnection. The chair reopened discussions on the bill, engaging with several public testimonies. Among the 27 registered witnesses, many expressed support for the bill, emphasizing its significance in ensuring accurate load visibility and addressing issues in the energy sector. Notably, Lee Bratcher from the Texas Blockchain Council commended the committee's efforts while highlighting concerns related to transmission costs and their potential impact.
US
Transcript Highlights:
  • data-time="48"> data-time="72"> data-time="96">
  • ="15" data-time="168"> data-time="192"> data-time
  • 29" data-time="336"> data-time="360"> data-time="
  • " data-time="504"> data-time="528"> data-time="552
  • data-time="1704">Farm Credit MidAmerica is a customer-owned lending

Summary: The meeting of the agricultural committee focused on significant concerns regarding the current state of America's rural economy, highlighting the need for a strong five-year farm bill to address the challenges faced by farmers, particularly young and beginning farmers. Key testimony was given by multiple stakeholders including agricultural leaders and young farmers, emphasizing issues related to crop insurance, access to credit, and the adverse impact of recent USDA funding freezes. Various members discussed the necessity of risk management tools that farmers rely on to secure financing, which is crucial for sustaining agricultural operations and supporting rural communities. The importance of timely legislative action was underscored, as many farmers reported struggles in the current economic climate, raising urgency for reforms within the Farm Bill framework.
TX

Texas 2025 - 89th Regular

Transportation May 12th, 2025 at 08:05 am

House Transportation Committee

Transcript Highlights:
  • data-time="0"> Thank you.

    data-time="0">Curry?

  • data-time="180">Customers often begin their car search online.

  • data-time="234"> GM's network and customers in almost every state.
  • data-time="414">And your customers can come; they can either buy it online

  • data-time="558"> To the customer for that not being as described, and it can
Summary: The meeting of the committee addressed several key bills focused on transportation and vehicle regulations. Notably, SB1353 introduced by Representative Gaines aims to create a regulatory framework for towing vessel pilots in the port of Brownsville, alongside testimonies highlighting support from local authorities. Additionally, SB1902 proposed by Senator Nichols seeks to amend the previous legislation affecting license plate transfers, addressing concerns over dealer inventory storage issues. The discussion around SB249 centered on alleviating the financial strain on families of fallen peace officers regarding highway dedications, shifting the burden to TxDOT for funding and maintaining signs. Despite the positive atmosphere, some bills, such as SB1029, faced opposition due to potential customer trust issues related to advertising vehicles not currently in dealers' possession.
US
Transcript Highlights:
  • data-time="48"> data-time="72"> data-time="96">
  • ="15" data-time="168"> data-time="192"> data-time
  • 29" data-time="336"> data-time="360"> data-time="
  • " data-time="504"> data-time="528"> data-time="552
  • data-time="5400"> customers along with you.
Summary: The meeting primarily focused on discussions surrounding the Infrastructure Investment and Jobs Act (IIJA) and its implications for local water systems. Various witnesses highlighted the transformative impact of the bipartisan infrastructure law, which has provided an unprecedented amount of funding to help address long-standing issues in drinking water infrastructure, particularly concerning lead service line replacements and sustainability in water management. The discussions emphasized the urgent need for federal reauthorization to continue supporting these initiatives, as many rural and disadvantaged communities still face substantial barriers in upgrading their water systems. Additionally, cybersecurity risks were noted, raising concerns over the vulnerability of water systems across the nation.
TX

Texas 2025 - 89th Regular

State Affairs Mar 26th, 2025 at 08:00 am

House State Affairs Committee

Transcript Highlights:
  • data-time="2988"> We serve over 35,000 Texas customers.
  • data-time="4752"> customers within their focus.
  • data-time="4824"> Financing major events, therefore, reduces costs to customers
  • data-time="5400">We have a lot of data.

  • " data-time="5580"> data-time="5598"> data-time
Summary: The committee meeting focused on several important bills aimed at providing support and protections for agricultural producers affected by border-related crimes. Notable discussions centered around HB246, which proposed an expanded compensation program for damages, including not just real property, but also crops, livestock, and the necessary funds for soil restoration due to pollutions from such crimes. Representative Ginn led the conversations, emphasizing the critical role agricultural landowners play in the state’s economy and their need for fair compensation. Witnesses, including stakeholders from agricultural organizations, provided testimonies highlighting the inadequacies of the current framework and the urgency for legislative action.
TX

Texas 2025 - 89th Regular

Pensions, Investments & Financial Services Apr 14th, 2025 at 02:04 pm

House Pensions, Investments & Financial Services Committee

Transcript Highlights:
  • data-time="0"> data-time="18"> The Committee on Pensions

  • data-time="54"> data-time="72"> Thank you.

  • customer service to their own customers.
  • data-time="1566">This results in lost sales and customer frustration

  • data-time="4032"> ...reaching consequences for how customers and businesses
Summary: The meeting exhibited a heated discussion on the implications of House Bills 4124, 4061, and 40. Chairman Darby emphasized the importance of reducing credit card swipe fees that adversely affect small businesses in Texas, presenting HB 4124, which aims to exempt sales tax and gratuities from being subject to these fees. Various witnesses, including representatives from the Texas Retailers Association and the National Restaurant Association, supported HB 4124, arguing that it would alleviate financial burdens on local businesses and promote economic fairness. However, several opposing voices raised concerns regarding potential complications and regulatory hurdles that could complicate the business landscape further.
TX
Transcript Highlights:
  • data-time="36"> data-time="54"> data-time="72">
  • ="22" data-time="126"> data-time="144"> data-time
  • data-time="2232">What I've heard from those customers is the number

  • data-time="4554">We are trying to get back to one of our customers as

  • data-time="5670"> So, where you have a load, a customer that is leaning on
Summary: The meeting of the Senate Business Commerce Committee addressed multiple bills, notably focusing on SB842, SB372, and SB262. Chairman Schwartner facilitated discussions around the Texas Energy Fund, with updates provided by PUC Chairman Thomas Gleeson. Gleeson outlined the current status of the energy applications, highlighting that out of 72 applications, 17 had progressed. The committee also raised concerns regarding the need for additional transmission capacity, particularly in the Permian Basin, and discussed the implications of transitioning from 345 kV to 765 kV lines. Overall, the session was marked by a sense of urgency to finalize decisions by the approaching deadlines set for May 1st.
TX

Texas 2025 - 89th Regular

Nominations May 19th, 2025

Senate Nominations Committee

Transcript Highlights:
  • data-time="396"> Mr.
  • data-time="666">Well, we believe in customer service, or we wouldn't

  • data-time="1674"> A real example: we have customers who were paying $1,200
  • data-time="2268"> Presentation of residential and small commercial customers
  • data-time="3276"> To protect customers, foster competition, and promote high-quality
Summary: The committee meeting, focused primarily on the ongoing regulatory reforms following the recent weather-related crises, commenced with the introduction of Thomas Gleason as the new Chairman of the Public Utility Commission of Texas. The Chairman emphasized the need for resilience and proactive measures to improve infrastructure and communications among utility companies, especially in light of recent disasters that impacted service delivery. High-level discussions revolved around HB1500, which mandates stronger oversight and accountability mechanisms for ERCOT, pushing the commission to enhance its monitoring capacity. Several topics of concern, including vegetation management and cost distribution among consumers, were highlighted as priorities moving forward.
TX

Texas 2025 - 89th Regular

Nominations Apr 14th, 2025

Senate Nominations Committee

Transcript Highlights:
  • data-time="90"> data-time="108"> Chairman Campbell

  • data-time="846"> Your operational customer is the legislature from a resourcing
  • data-time="3024"> of any of our university systems understand that their customers
  • The state of Texas taxpayers, as a customer, as well as the students enrolled there as a customer.
  • We subcontract by providing staffing to large customers, Fortune 50 customers like Xerox, AT&T, and not
Summary: The Senate Committee on Nominations convened to address various nominee confirmations, highlighting the significance of higher education and environmental management. Discussions centered around the responsibilities of the Brazos River Authority and the need for effective cooperation with the legislature and other state authorities. Several senators raised concerns regarding the agricultural runoff affecting impaired streams leading into the Brazos River. The committee emphasized the importance of stewardship, collaboration, and facilitating a balance between resource utilization and environmental protection.
TX

Texas 2025 - 89th Regular

Natural Resources Mar 26th, 2025 at 10:30 am

House Natural Resources Committee

Transcript Highlights:
  • infrastructure data.
  • data-time="3492"> ...accurate, so the losses from inaccurate customer meters
  • data-time="3888">Then, on the other side, you need very good customer-side

  • data-time="3906"> 600,000 customer meters will have been replaced at the end
  • marker="1339" data-time="8028"> data-time="8046"> Bills: HB29, HB685, HB1633, HB1689, HB1690, HB1918, HB2010, HB2500, HB2608, HB2626
Summary: The committee meeting focused on addressing several important water-related bills, including HB391, HB420, and HB2626 among others. Representative Bell presented updates on HB391 related to accountability for rural water districts, achieving a consensus for statewide applicability and allowing for virtual meetings. Multiple testimonies were heard, showcasing both support for and concerns regarding the bills, specifically emphasizing the significance of maintaining water resources and addressing community needs amid Texas's growth. Representative Buckley advocated for HB2626 aimed at establishing the Central Texas Water Alliance to ensure sustainable water management across the region, which involves collaboration among various public, private, and state entities.
US
Transcript Highlights:
  • ="11" data-time="120"> data-time="144"> data-time
  • 25" data-time="288"> data-time="312"> data-time="
  • " data-time="456"> data-time="480"> data-time="504
  • 63" data-time="744"> data-time="768"> data-time="
  • " data-time="912"> data-time="936"> data-time="960
Summary: The meeting of the committee was marked by significant discussions regarding various bills, including HB22 and SB5. A notable moment was the introduction of nominees Senator David Perdue and Ms. Monica Crawley, which led to discussions on the implications of their roles, particularly in relation to U.S.-China relations and foreign policy. Members exchanged views on the nominees' qualifications, emphasizing the importance of leadership in foreign diplomacy. Additionally, the committee heard testimonies from several witnesses both supporting and opposing certain bills, showcasing the diverse perspectives present.
TX

Texas 2025 - 89th Regular

State Affairs Mar 3rd, 2025

Senate State Affairs Committee

Transcript Highlights:
  • data-time="15552">Eighty percent of my customers are referred to me

  • data-time="21402"> Similar to myself, a large number of customers utilize
  • data-time="25074">In addition to customers, there will be numerous

  • data-time="31482"> Why do I empathize with this customer?
  • data-time="31554"> that can custom fit to almost any customer.
Summary: The meeting of the Senate State Affairs Committee provided a platform for discussing a comprehensive agenda featuring multiple bills, particularly focusing on concerns surrounding THC regulations and its implications for public safety. Notably, Senate Bill 3, which seeks to ban consumable hemp products containing THC, drew strong public testimony from various stakeholders who expressed both support and opposition. Supporters argued the necessity to curb the proliferation of high-potency THC products in schools and among youths, while opponents warned of the potential negative economic impacts and push towards unregulated markets if such a ban were implemented.
TX

Texas 2025 - 89th Regular

State Affairs Mar 12th, 2025 at 10:30 am

House State Affairs Committee

Transcript Highlights:
  • data-time="4500"> Typically, it's a specification directed by our customer.
  • data-time="6498"> ...serve approximately 400,000 customers in our Panhandle
  • data-time="6750"> ...affected customers or constituents to contact us and
  • data-time="6894"> Again, we encourage our customers to reach out to us and
  • data-time="7992"> at a lower cost to customers.
Summary: During the committee meeting, significant discussions focused on wildfire prevention and emergency communication. Notably, House Bill 13 was presented as a critical measure aimed at improving interoperability among emergency communication systems to respond effectively to disasters. Witnesses, including representatives from Texas 2036 and local emergency responders, testified in support of the bill, emphasizing the increasing wildfire risks faced due to climate change. They argued that this bill will establish a statewide plan to harmonize communication systems and enhance local governments' capacity to respond to emergencies effectively. The discourse highlighted the historical context of Texas wildfires and the necessity of streamlined communication among first responders during critical incidents.
TX

Texas 2025 - 89th Regular

S/C on Telecommunications & Broadband May 2nd, 2025 at 08:05 am

House S/C on Telecommunications & Broadband

Transcript Highlights:
  • data-time="450"> data-time="468"> Jeff Davis

  • 82" data-time="486"> April 9th.
  • data-time="1170"> This is a potential cost to customers or potential revenue
  • data-time="1404">When customers cut their cables and move to streaming

  • home of my customer.
Summary: The committee meeting focused on two primary bills: HB2838 and SB924. House Bill 2838 aimed to modernize broadband speed standards in line with FCC definitions, aiming to enhance access and reduce tax burdens on Internet services. Chairman Ashby explained the bill's intent to clarify requirements for the Broadband Development Office and included provisions for tax relief to support broadband expansion. Public testimonies presented both neutral and supportive views, emphasizing the importance of aligning state regulations with federal standards, especially for underserved areas. Senators questioned the bill's implications for service equity and federal funding eligibility.

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