Video & Transcript DataContr Research : 'customer service'
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TX
Transcript Highlights:
- All right, so who pays the service fee if they're booking at a Hilton?
- So who pays the service fee is going to be the...
- And Expedia has a 1% service fee built in that.
- But, in fact, Expedia has a 1% service fee built in that. Yes.
- Senator Sparks moves that the committee substitute for Senate Bill 462 be recommended for service.
Keywords:
child care, workforce resources, Texas Workforce Commission, employer support, parental assistance, Senate Bill 529, Midland, economic development, sales tax incentives, job creation, committee certification, public testimony, stakeholder support
Summary:
The meeting of the Senate Economic Development Committee featured substantial discussions around several key bills aimed at advancing various sectors in Texas. Notably, Senate Bill 529 was supported by multiple stakeholders, including the Mayor of Midland, emphasizing its importance in allowing the city to access sales tax incentives that could bolster economic growth. The committee unanimously recommended several bills for certification, indicating a strong consensus among members on the proposed legislation's benefits. The focus on job creation and supporting local economies was prevalent throughout the meeting.
TX
Texas 2025 - 89th Regular
Health and Human Services Mar 12th, 2025
Transcript Highlights:
The Senate Committee on Health and Human Services will come to order
- 7" data-time="36">Members, thank you all for our second day this week of Senate Health and Human Services
- abuses as entities that purchase or share genetic information around the world, rarely known to the customer
- in terms of service to include broad consents and licenses
- are not allowed to inform enrollees about other health plan options because of Health and Human Services
Keywords:
Senate Committee, health care, blood donations, patient safety, genetic privacy, SB125, SB315, autologous donations
Summary:
The meeting of the Senate Committee on Health and Human Services focused primarily on several key bills aimed at improving health care regulations and patient rights. Notably, Senator Hall introduced SB125, aiming to allow for direct and autologous blood donations, which sparked passionate debates among committee members and invited witnesses. Concerns were raised regarding the bill's implications for patient safety and the feasibility of the proposed 72-hour notice period for hospitals. Testimonies highlighted personal experiences, including that of the Lehrer family, advocating for the bill based on their children's health needs and the challenges faced due to current regulations. Conversely, several representatives from blood centers expressed opposition, cautioning that the bill could burden the blood donation system and adversely impact the quality of care for patients with special needs.
Additionally, SB315 was present to address genetic privacy issues, aiming to grant Texans property rights over their DNA and genetic information. This bill also brought forth discussions about the ethical implications of genetic testing and data privacy in light of technological advancements. As the meeting progressed, representatives underscored the importance of balancing legislative intentions with practical outcomes, initiating further discussions on amendments and committee substitutes that would refine the proposed laws.
TX
Transcript Highlights:
- data-time="180"> Demands of modern airline logistics, particularly related to food and beverage services
- I'm going to bring up the I word, but at some point, does the legislature say thank you for your service
- In addition, they provide intake services for other resources that the Texas veterans...
- They are not customers. They are our children.
- An internet service provider is defined by Section 324.055
Keywords:
social media, children, account verification, data privacy, parental control, financial crime, card fraud, motor fuel theft, law enforcement, criminal activity, skimmers, prevention, training, biological sex, government information, definitions, sex-based distinctions, public health, federal directives, state authority
Summary:
During this meeting, the committee engaged in in-depth discussions on several legislative proposals, focusing primarily on HB201, HB796, and HB2702. A key highlight was the debate on HB2702, where Senator Hinojosa detailed the bill's modifications aimed at supporting VFW posts and their critical services to veterans. The legislation seeks to exempt these posts from certain closure restrictions during emergencies, underlining the necessity of keeping veteran support structures readily available. The committee also heard public testimony, where stakeholders expressed strong support for the bill's potential impact on veteran communities.
TX
Texas 2025 - 89th 1st C.S.
Natural Resources Aug 11th, 2025 at 01:08 pm
House Natural Resources Committee
Transcript Highlights:
- flooding underpasses in Mercedes, Weslaco, Donna, and Alamo, stranding motorists, delaying emergency services
- When you talk about emergency services, I remember in 2019.
- People can't get on and off, especially emergency services
- Radar imagery and National Weather Service warnings enhance
- Oftentimes, it's not the most advantageous financial terms for our customers.
Keywords:
flood mitigation, water management, Delta Project, infrastructure, community impact, legislative response, flood infrastructure fund, climate adaptation
Summary:
The meeting of the committee emphasized the urgent need for effective flood mitigation strategies in response to recent severe flooding events in South Texas. Local officials, including Commissioner David Fuentes and General Manager Raul Sassin, presented the devastating impacts of heavy rainfall that inundated homes, destroyed infrastructure, and led to significant loss of life. They discussed the importance of projects like the Delta Region Water Management initiative, which aims to manage stormwater effectively while also addressing future water supply challenges. The legislators reiterated the legislature's ongoing commitment to funding and implementing robust flood management policies, underscoring the significance of community involvement in these efforts. The discussions also highlighted innovative approaches to capturing floodwaters for potable use as part of a broader water management strategy.
TX
Texas 2025 - 89th Regular
Business and Commerce (Part I) Feb 18th, 2025
Transcript Highlights:
- Although it's simple for our customers who desire the protections of a Collision Damage Waiver for longer
- This was made up of money from a variety of sources, including taxes, custom duties, and National Park
Keywords:
legislation, environmental regulations, public testimony, healthcare reforms, local businesses
Summary:
This meeting featured discussions regarding various legislative issues that are currently affecting the community. Members debated a number of bills, taking into account public opinions and expert testimonies. Key highlights included a pointed discussion about environmental regulations and the implications of new policies on local businesses. Furthermore, concerns were raised about the effectiveness of recent legislation pertaining to healthcare reforms.
TX
Transcript Highlights:
- Rail capacity improvements, and even restoring service to
- Increasing this procurement authority allows for quicker responses to business opportunities and customer
- Additionally, the substitute amends section five of the bill to ensure that professional services are
- issue that will reduce the tax revenue for our school districts, for our city, and other public services
Keywords:
memorial highway, Captain Kevin Williams, Firefighter Austin Cheek, Smith County, transportation, memorial highway, transportation, Texas, veterans, commemoration, memorial designation, transportation, local honors, public awareness, community recognition, railroad, short line railroad, transportation, economic development, grant program
Summary:
The committee meeting focused on legislative discussions surrounding multiple Senate bills, with a significant emphasis on Senate Bill 2080, which aims to modernize outdated regulations affecting navigation districts and port authorities in Texas. Senator Alvarado led the discussion on this bill, highlighting its potential to streamline operations and enhance flexibility in Texas ports, aligning them with national best practices. Several members of the committee expressed support for this legislation, citing its economic implications for Texas, particularly in relation to job creation and infrastructure improvement. However, concerns were raised by representatives from the city of Corpus Christi regarding provisions within the bill that might expand the port's authority, potentially impacting local governance and tax revenue.
US
Us Congress 2025-2026 Regular Session
Hearings to examine certain pending nominations. Apr 29th, 2025 at 08:30 am
Senate Armed Services Subcommittee on Personnel
Transcript Highlights:
- Thank you for your service, sir.
- Admiral Papano, again, thank you for your extraordinary service on the submarines.
Thank you for your service, both of you.
- Thanks to your families as well for your long service and your willingness to continue in service in
- Additionally, civil service integration is critical for the agency's mission.
Keywords:
defense industrial base, small business, workforce development, acquisition processes, national security, cybersecurity, critical minerals
Summary:
The meeting of the committee revolved around critical discussions on enhancing the defense industrial base, focusing on small business engagement and the importance of streamlined processes in defense contracting. There was a significant emphasis on the need for more investment in the defense manufacturing sector, particularly in the face of competition from countries like China. Some members expressed frustration over the treatment of small businesses, citing barriers that prevent these innovative companies from effectively participating in defense contracts. The need for a workforce capable of meeting the common challenges posed by evolving technologies and geopolitical threats was also highlighted throughout the meeting.
TX
Texas 2025 - 89th Regular
Judiciary & Civil Jurisprudence Mar 19th, 2025 at 08:00 am
House Judiciary & Civil Jurisprudence Committee
Transcript Highlights:
- I appreciate your service.
Yeah, Vice Chair Hayes.
- If they want to offer this service to their customers and
- The Harris County Veterans Services Department has a program called Texas Two-Step.
- I appreciate your service and your time here. Members, any questions?
But I needed help; you need social services.
Keywords:
civil liability, self-defense, force, deadly force, legal immunity, attorney's fees, criminal justice, firearms, liability, veterans, gun ownership, immunity, firearm hold agreement, civil liability, sexual abuse, nondisclosure, confidentiality, public policy, Trey's Law, parental rights
Summary:
The committee meeting centered around the discussions of three key bills: HB865, HB1928, and HB748. Notably, HB865, presented by Speaker Moody, received significant attention as it aims to clarify liability protections for federal firearms licensees, emphasizing its importance for supporting veterans' mental health and safety. Testimonies were provided by various stakeholders, including city council members and law enforcement representatives, who underscored the pressing need for legislative support in the wake of alarming suicide rates among veterans. The committee engaged in comprehensive discussions, highlighting the bill’s potential impact on improving public safety and mental health support within the veteran community.
Throughout the session, the committee showed commitment to addressing issues within the statutory probate court system as well, referring HB1928 directly to a relevant subcommittee for further evaluation. The meeting concluded with a strong emphasis on collaboration among committee members and public input, setting the stage for further review and action on these significant legislative proposals. Overall, the meeting was efficient and well-attended, with active participation from both committee members and the public.
TX
Texas 2025 - 89th Regular
89th Legislative Session Apr 1st, 2025 at 10:00 am
Texas House Floor Meeting
Transcript Highlights:
- I am proud to be a part of a family who continues in the tradition of service.
- Services (HCS) Waiver Program for the Committee on Human Services.
- on Pensions, Investments, and Financial Services.
- by certain persons in the private duty nursing program, for the Committee on Human Services.
- in the Committee on Human Services.
Keywords:
occupation tax, securities, financial regulation, tax exemption, legislative amendment, school district, ad valorem tax, local revenue, tax collection, education funding, emergency communication, infrastructure, first responders, grant program, interoperability, Texas Interoperability Council, local governments, sales tax exemption, exotic animals, game animals
Summary:
The meeting focused primarily on H.J.R. 4, a proposed constitutional amendment that aims to prohibit taxes on securities transactions and occupation taxes on securities market operators. Representative Meyer introduced the resolution, explaining its intention to prevent the state legislature from imposing such taxes indefinitely. The proposal received unanimous support from the Ways and Means Committee but faced scrutiny from other members concerned about its implications for equity and taxation in Texas. Key discussions highlighted the potential long-term consequences of locking in tax breaks for wealthier entities, particularly amid rising living costs for ordinary Texans.
TX
Texas 2025 - 89th Regular
Health and Human Services May 13th, 2025
Senate Health & Human Services Committee
Transcript Highlights:
The Senate Committee on Health and Human Services will come
- I know TEEX has first responders, Forest Service, and some other agency partners.
- service.
- It's very hard to actually compare the quality and price for shoppable healthcare services.
- I'm the Senior Director of Public Affairs at the Texas Alliance of Child and Family Services.
Bills:
HB35, HB138, HB754, HB1314, HB1612, HB2254, HB2510, HB2789, HB3560, HB3597, HB4224, HB4273, HB4643, HB4783
Keywords:
peer support, first responders, mental health, confidentiality, emergency services, health impact analysis, cost analysis, coverage mandates, health insurance, legislative analysis, health care data, healthcare, price estimates, billing requirements, consumer protection, nonemergency services, assisted living, healthcare, licensing, criminal offense
Summary:
The committee meeting centered on several significant bills regarding public health and safety, particularly focusing on healthcare access, transparency, and opioid crisis response. Notably, House Bill 4783 sparked considerable discussion as it aims to enhance the state's approach to prevent opioid overdoses by directing the Health and Human Services Commission (HHSC) to prepare biannual reports on opiate antagonist programs. The testimony from public officials like Dallas City Council's Paula Blackman, who spoke passionately about the ongoing fentanyl epidemic, highlighted the urgent necessity of improved access to life-saving medications. In addition, House Bill 1314 drew attention for addressing hospital pricing transparency, attempting to ease financial burdens on patients by mandating accurate upfront estimates for healthcare costs.
TX
Transcript Highlights:
- That also includes engineering services.
- What services are you providing to your agency?
- , so, for example, the cloud services.
- between the agency, the customer, and the cloud environment.
- The cloud services aren't helping to protect?
Bills:
SB1
Keywords:
appropriations, budget, state funding, education, healthcare, infrastructure, GLO, GCPD, Alamo preservation, budget recommendations, disaster recovery, environmental protection, cybersecurity
Summary:
The meeting centered around significant budget recommendations for the General Land Office (GLO) and the Gulf Coast Protection District (GCPD). The GLO presented a request for $2.7 billion in funding for the 26-27 biennium, highlighting a 57% reduction from the previous biennium. Critical discussions included necessary funding for the Alamo preservation, with a request for $150 million to address inflation-induced cost increases in renovation measures. The GLO emphasized the importance of these funds to protect the Alamo as a cultural landmark and to manage unexpected surprises in construction, such as the need for a new roof and structural reinforcements. Several members expressed their support for this initiative, citing the importance of preserving Texas history.
Further discussions addressed the funding for the GCPD and other critical projects aimed at enhancing disaster preparedness and ensuring environmental protection. The proposals included funds for coastal erosion response efforts and cybersecurity enhancements. A notable consensus emerged around the need for efficient use of taxpayer funds for ongoing environmental initiatives and disaster recovery efforts. With significant public interest and testimony on these issues, overall, the meeting captured a comprehensive perspective on the state’s budgetary priorities, emphasizing a collaborative effort among legislators to protect both cultural and environmental resources.
TX
Transcript Highlights:
- ...same health care services, including those provided by
The same service with a comparable...
- ...provider for the same service, there's a difference in
- Most Texans will not be able to pay for our mental health services out of pocket.
- service aspects that we manage.
Bills:
HB345, HB721, HB2580, SB815, HB3057, HB4603, HB3233, SB495, HB3863, HB3914, HB4570, HB5099, HB5173, SB458
Keywords:
insurance, appraisal process, disputed losses, residential property, policyholder rights, insurer obligations, natural disasters, appraisal expenses, insurance, appraisal process, disputed losses, residential property, policyholder rights, umpire selection, appraisal expenses, natural disasters, insurance, residential property, appraisal process, disputed losses
Summary:
The House Committee on Insurance meeting covered multiple bills focused on healthcare regulations and patient accessibility. Notably, House Bill 3057 was highlighted in testimony from citizens advocating for expanded access to CAR T-cell therapy, which has shown effectiveness for blood cancers. Testimonies were given by affected individuals, emphasizing the need for local treatment options without the burden of travel to distant medical facilities. Similarly, House Bill 4603 was laid out with the intent to align arbitration options and ensure that consumers receive timely resolutions in disputed medical charges. Overall, the committee demonstrated an active engagement with the public and various stakeholders while navigating key issues affecting health insurance and patient care in Texas.
TX
Texas 2025 - 89th Regular
Trade, Workforce & Economic Development May 7th, 2025 at 08:05 am
House Trade, Workforce & Economic Development Committee
Transcript Highlights:
- We'll thank all of you for your service.
- company without first knowing exactly how much they have to pay for such services and what those services
- Some charge thousands of dollars in future benefits for their services.
- or keeps veterans from accessing your services.
- You essentially are the customer.
Bills:
HB1087, HB2504, HB4113, HB5144, HB5146, HB5377, HB5543, SB140, SB264, SB1244, SB1343, SB2121, HR868
Keywords:
property owners, board vacancy, special election, association governance, community management, property owners' association, resale certificate, fees, real estate regulation, homeowners, fraudulent filing, financing statement, secured transactions, Business & Commerce Code, legal liability, affidavit, termination statement, filing office, court action, data broker
Summary:
The Committee on Trade, Workforce and Economic Development convened to discuss a range of bills addressing workforce policies, business practices, and data privacy issues. A highlight was the presentation of HB5146, aimed at expanding subsidized childcare eligibility to include parents pursuing non-credit workforce training, which drew significant support from both committee members and witnesses. Additionally, SB2121 was introduced to rectify clerical errors within the data broker law, ensuring better consumer protections around the collection and use of personal data. Various other bills saw quick passages with unanimous support, reflecting broad agreement among members regarding workforce development and operational efficiency.
TX
Texas 2025 - 89th 1st C.S.
Congressional Redistricting, Select Jul 26th, 2025 at 11:07 am
Transcript Highlights:
- ...family, hard work, and service.
No, I didn't, but thank you for your service.
- I refused because public service is about the people you represent, not personal gain.
- Service. I am a Houston native.
- It does not line up for him to get services in time when he's 18. I also have an...
Keywords:
redistricting, representation, public testimony, Congressional Districts, gerrymandering, Voting Rights Act, community engagement
Summary:
The House Select Committee on Congressional Redistricting convened to discuss a revised congressional redistricting plan as part of a special session. The meeting focused on public testimony regarding potential revisions to the redistricting map due to concerns about representation for Congressional Districts 2, 7, 8, and 9. Several witnesses testified against the proposed changes, expressing worries about gerrymandering and the disproportionate impact on minority communities. Notably, Deborah Allen, a former city council member, implored the committee members to heed the concerns of constituents who fear losing representation during this critical redistricting process. The atmosphere was charged as multiple lawmakers and public members voiced their frustrations about the perceived political motives driving the redistricting efforts rather than addressing urgent local needs.
The committee faced questions regarding the lack of concrete maps available for public commentary, raising concerns about transparency in the redistricting process. Some members argued that the hearings should prioritize community engagement across the state rather than being limited to a few locations. Various testimonies highlighted fears that the redistricting plan might undermine the gains made in voter representation, particularly among marginalized groups. As the meeting concluded, it became clear that the committee might need to hold further hearings to ensure the public's voice was adequately represented before moving forward with any decisions.
TX
Texas 2025 - 89th 1st C.S.
Senate Special Committee on Congressional Redistricting Jul 28th, 2025
Transcript Highlights:
- Zoom customer support.
- Please visit zoom.us/join or call Zoom customer service.
- But I do think we're offering a service.
- It’s about service.
- service.
Keywords:
redistricting, congressional districts, DOJ letter, voter suppression, gerrymandering, public testimony, community representation
Summary:
The Senate special committee convened to address issues related to congressional redistricting, particularly focusing on the implications of a recent DOJ letter concerning majority-minority districts. Various senators expressed strong concerns about the motivations behind the proposed redistricting efforts, asserting that they may infringe on the rights of black and brown communities across Texas. Numerous members of the public provided passionate testimony, voicing their fears over potential voter suppression and gerrymandering, while others pushed for greater representation of underrepresented communities in the redistricting process. The committee aims to gather this public input as part of its overall redistricting considerations during the special session.
TX
Texas 2025 - 89th Regular
Homeland Security, Public Safety & Veterans' Affairs Apr 14th, 2025 at 10:04 am
House Homeland Security, Public Safety & Veterans' Affairs Committee
Transcript Highlights:
- 3428, the state basically forces these businesses to increase the risk of gun violence to their customers
- sign rules for businesses to comply with and pay for, not to mention that restaurants could lose customers
- With that, I am also a retired border agent with 26 years of service, and I was a Marine before that.
Bills:
HB259, HB1128, HB1337, HB1506, HB1794, HB2215, HB2470, HB2771, HB2882, HB2993, HB3053, HB3428, HB3669, HB3789, HB3924, HB4201, HB4675
Keywords:
healthcare, insurance, patient rights, medical expenses, access to care, affordability, legislation, firearms, penal code, regulation, short-barrel firearms, ammunition, legislation, firearms, gun control, public safety, short-barrel firearms, Texas law, firearms, gun control
Summary:
The committee meeting featured a rigorous discussion on several bills, most notably House Bill 4201, which aims to expand firearm carry rights for licensed individuals on government-owned properties, including schools. The proponent of the bill, Representative Schatzlein, emphasized the importance of safeguarding the Second Amendment rights of law-abiding Texans. However, multiple witnesses testified against the bill, arguing that it could lead to increased risks, particularly in sensitive locations like educational institutions, where the presence of firearms could exacerbate safety concerns. Testimonies from representatives of various organizations, including Texas Gun Sense and Moms Demand Action, highlighted the potential dangers such legislation could introduce, and many witnesses shared personal stories that reinforced their opposition to the bill.
TX
Transcript Highlights:
- Customs and Border Protection website. It gives examples of that.
- It was important to me because of the commitment to service
- The State Health Services Texas Center for Nursing Workforce Studies biannually collects some placement
- This will allow regional education service centers to collaborate with the resources already available
Bills:
SB2972, SB1909, SB2815, SB735, SB2233, SB800, SB1069, SB2683, SB2986, SB2058, SB2310, SB2055, SB1032
Keywords:
expressive activities, freedom of speech, public forum, higher education, protests, student rights, antisemitism, higher education, public institutions, disciplinary policy, student organizations, antisemitism, higher education, public institutions, disciplinary policy, compliance, antisemitism, higher education, public institutions, institutional policy
Summary:
During the committee meeting, key issues surrounding higher education legislation were discussed, focusing on several significant bills. Notably, discussions revolved around SB2233, which mandates public institutions in Texas to prohibit non-immigrant visa holders from supporting terrorist activities. This bill raised concerns regarding free speech and potential overreach in monitoring students and faculty, with various testimonies highlighting its implications for academic freedom. The bill faced opposition from various civil rights organizations and law students who emphasized that such measures could create a chilling effect on political expression and disproportionately affect marginalized communities. In contrast, SB735 on Holocaust education received strong support, aiming to improve educational resources and awareness amid rising anti-Semitism, with calls for comprehensive training for educators. Other bills discussed included SB2683, which restricts institutional benefits from foreign entities considered to pose a national security risk, further emphasizing the tension between security concerns and academic freedom.
TX
Texas 2025 - 89th Regular
Health and Human Services Mar 18th, 2025
Senate Health & Human Services Committee
Transcript Highlights:
- The Senate Committee on Health and Human Services will come to order.
- Health and Human Services.
- It's also on medical services; is there a gag clause?
- utilizers of health care services.
- Is there any other business to come before the committee on Health and Human Services?
Keywords:
immunization, written informed consent, civil liability, health care provider, vaccine compensation, administrative penalty, health care, licensing, complaint procedure, disciplinary action, law enforcement, conscience protection, health care services, civil remedy, disciplinary action, health care providers, patient access, hospital safety, emergency room, bollards
Summary:
The meeting of the committee was focused predominantly on various bills concerning healthcare and insurance policies, reflecting significant discussions on how these laws impact the community. Notably, Senate Bill 660 was introduced to enhance safety measures at healthcare facilities, discussing the necessity for bollards to prevent unauthorized vehicular access, highlighting a bipartisan understanding of public safety. Senator West emphasized the importance of these regulations, citing real-world incidents that necessitate such actions. Public testimonies complimented this discussion, providing insight into community needs for enhanced security in hospitals.