Video & Transcript DataContr Research : 'customer service'

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TX

Texas 2025 - 89th 2nd C.S.

Ways & Means Aug 22nd, 2025 at 10:08 am

House Ways & Means Committee

Transcript Highlights:
  • and the costs of providing that service.
  • I appreciate it, appreciate your service.
  • We have services; counties carry out the services that y'all mandate.
  • You all know that no services are more important than our emergency services.
  • Thank you for your service.
Bills: HB17, HB23, SB10
Summary: The committee meeting focused on several significant bills, particularly HB17 and SB10, both of which address property tax regulations in Texas. HB17 aims to enhance transparency and accountability in taxpayer notifications regarding property tax rate changes, requiring taxing entities to provide detailed information in notices. The bill received mixed reactions, with some supporting its intention to empower taxpayers while others criticized it as an unfunded mandate. Meanwhile, SB10 proposes to lower the voter approval tax rate for larger municipalities from 3.5% to 2.5%, sparking debates about its potential impact on public safety funding and local governments' financial flexibility. The discussions delved into the challenges posed by budget constraints and the need for efficient local governance in the face of rising costs and public safety demands. Overall, the meeting was well-attended, featuring robust discussions and a variety of perspectives around key legislative initiatives affecting Texas residents.
TX

Texas 2025 - 89th Regular

Human Services Apr 22nd, 2025 at 08:04 am

House Human Services Committee

Transcript Highlights:
  • of services.
  • use of outpatient services.
  • training, certification, and service guidelines.
  • Peer support services can look like an autistic adult who is trained in offering peer support services
  • Extending foster care services to the age of...
Summary: The meeting of the committee focused on several key bills related to health care and adoption services, with a significant emphasis on fostering care systems. Vice Chair Emanuel presented bills that aimed to streamline reporting requirements for the HHSC, while Representative Slauson's bill on voluntary adoption registries prompted a discussion on improving access and procedures within the child welfare system. Each bill was generally met with favorable votes, indicating strong bipartisan support for these initiatives. The committee heard testimonies from various stakeholders who voiced the importance of these legislative efforts in enhancing the quality of life for children and families involved in the welfare system. Notably, the committee also tackled the issue of Medicaid services and accessibility for children needing medical equipment like baby helmets, which have been a burden for many low-income families.
TX

Texas 2025 - 89th Regular

89th Legislative Session Mar 26th, 2025 at 10:00 am

Texas House Floor Meeting

Transcript Highlights:
  • Thank you for your service and congratulations on your retirement.
  • Manager, and Public Services Manager.
  • to services in place for certain legal expenses.
  • and family planning services, including the provision of those services, for the Committee on State
  • businesses for the Committee on Pensions, Investments, and Financial Services.
Summary: The committee meeting highlighted a series of bills focused on various legislative concerns, including healthcare, education, and regulatory measures. The discussion was notably lively, with several members expressing strong support for initiatives aimed at enhancing workforce development in the healthcare sector. Specific bills such as HB3801 and HB3803 were examined, with members detailing the benefits of establishing dedicated councils to improve local health resonating throughout the meeting. Additionally, the incorporation of advanced technologies in the education system was a focal point, particularly in relation to HB3828 regarding the Cancer Prevention and Research Institute.
TX

Texas 2025 - 89th Regular

Human Services Apr 8th, 2025 at 08:00 am

House Human Services Committee

Transcript Highlights:
  • by certain providers under Medicaid, including reimbursement for those services.
  • assistance services providers.
  • This resulted in 140 calls for service and 56 incidents.
  • The area had 32 calls for service for all time.
  • We want quality services.
Summary: The meeting brought forward significant discussions centered on various bills related to child welfare and mental health support, particularly focusing on the well-being of children in the custody of the Department of Family and Protective Services (DFPS). Notable bills such as HB2789 and HB2809 were thoroughly reviewed, where stakeholders highlighted the critical need for improved data collection on suicide attempts among youth in foster care. The interventions proposed aim to enhance early identification and support for these vulnerable populations. The committee members engaged with professionals and advocates who emphasized the urgency of addressing these mental health challenges.
TX

Texas 2025 - 89th Regular

Education K-16 (Part I) Apr 8th, 2025

Senate Education K-16 Committee

Transcript Highlights:
  • and adds an emergency service.
  • And obviously, when we have these types of services, they cost money, and a lot of times these services
  • homeless services, and they would be impacted.
  • I have used services in these navigation service providers
  • Be with navigation services and outreach services, public
Summary: The committee meeting addressed critical issues regarding educator misconduct and legislative measures to improve reporting standards. Significant discussions revolved around SB1224, which mandates that superintendents report allegations of sexual or abusive conduct directly to law enforcement rather than relying solely on internal investigations. This bill, presented by Senator Sparks, reflects an ongoing effort to close loopholes in the education system that enable misconduct to persist without proper accountability. Senators emphasized the alarming rise in educator misconduct cases and the need for more stringent reporting practices to protect children in schools.
TX

Texas 2025 - 89th Regular

Appropriations - S/C on Article II Feb 26th, 2025 at 08:00 am

House Appropriations - S/C on Article II

Transcript Highlights:
  • This is very concerning for services that everyday Texans

  • State health services, we receive the most responses from those
  • deliver services for kids and families, specifically those
  • I'm testifying as an individual, and thank you for your service. What you do is really amazing.
  • And so my service has been as.

Summary: The meeting of the House Appropriations Subcommittee on Article 2 featured public testimony focused on the budget and specific funding needs within various state agencies. A significant amount of discussion centered around tobacco control efforts, where multiple witnesses emphasized the need for increased funding to combat tobacco and vaping among youth. Zoe Pippin, a high school student, shared personal experiences of how vaping has impacted her peers, advocating for more educational and prevention resources to address the addiction issues in her small community. This sentiment resonated with many committee members, prompting them to consider expanding support for tobacco prevention programs.
US
Transcript Highlights:
  • the second panel and those who have traveled here from across the country to represent veterans, service
  • and the services it provides forward.
  • That alarm is a real public service.
  • Riley's company is a federally certified service.
  • Today, we close out our annual series of joint hearings with the Veterans Service organizations.
Summary: During this committee meeting, various bills were discussed with a specific focus on veteran services and healthcare provisions. Notably, the cancellation of critical contracts under Secretary Collins sparked significant debate, with representatives emphasizing the adverse impact on veteran care. The meeting featured testimonies from veterans and stakeholders who expressed their concerns regarding the potential fallout of these cancellations, demonstrating the urgency of transparency and accountability in management decisions. Discussions also delved into various legislative proposals aimed at improving services for veterans amidst these challenges.
TX

Texas 2025 - 89th Regular

S/C on Defense & Veterans' Affairs May 5th, 2025 at 12:05 pm

House S/C on Defense & Veterans' Affairs

Transcript Highlights:
  • and servicing veterans.
  • The services are there, but they're passive.
  • What that does is it builds a resistance to asking for help when you get out of the service. Okay?
  • The transition begins in the service.
  • ...service officers.
Summary: The meeting focused on the discussion of four key bills related to veteran services, primarily aimed at improving the transition from military to civilian life. Representative Rosita presented HB4458, which proposes the establishment of the Texas Veterans Achieving Self-Respect Reliance pilot program to help veterans navigate challenges post-service, such as employment and housing. The bill was well-discussed, emphasizing the need for proactive support, rather than reactive measures after veterans face difficulties. Public testimonies included support from various organizations advocating for the betterment of veteran services.
TX

Texas 2025 - 89th Regular

Health and Human Services Apr 16th, 2025

Senate Health & Human Services Committee

Transcript Highlights:
  • The Senate Committee on Health and Human Services will come to order

  • My name is Kristen Tips, and I'm the Chair of the Texas Funeral Service Commission.
  • Kristen Tibbs, Chair of the Texas Funeral Service Commission.
  • Thank you for your service.

    Thank you.

  • So the Senate Health and Human Services committee will stand in recess until then.
Summary: The Senate meeting featured extensive discussions on significant legislative proposals, primarily focusing on the ethical treatment and regulation of unclaimed bodies in Texas. The committee addressed concerns raised by Senator Parker regarding the alarming misuse of unclaimed remains, urging the necessity for stricter guidelines and accountability for organizations involved in anatomical donations. Public testimonies illustrated harrowing experiences of families affected by these practices, prompting legislators to consider more robust regulatory measures, including possible criminal penalties for bad actors in the industry. The committee exhibited a unified stance in advocating for enhanced protections that would ensure the dignity of deceased individuals is respected.
TX

Texas 2025 - 89th Regular

Trade, Workforce & Economic Development May 21st, 2025 at 08:05 am

House Trade, Workforce & Economic Development Committee

Transcript Highlights:
  • What are digital service providers?
  • I mean, there are certain digital services...
  • They will be able to, the digital service providers, they will be able to...
  • Pornhub refused to, or stopped, I should say, providing services to the state of Texas.
  • Can the digital service providers...

Summary: The meeting of the Economic Development Committee was marked by a series of important discussions surrounding a range of bills, including SB315, SB584, and SB7105. SB2670, which aims to protect businesses from misleading solicitations, was highlighted during the session, where its provisions were debated among committee members. Additionally, SB2637 was presented to tackle misinformation disseminated on social media platforms. Witnesses provided insights into the implications of these bills, specifically focusing on consumer protection and the balance between technological advancement and public safety. The chair urged thoughtful consideration of the bills in the context of their impact on both businesses and residents of the state. The meeting concluded with a call for further analysis of several key bills that were left pending, indicating strong interest in ensuring that legislations align with public interests while addressing modern challenges posed by technology and misleading practices. Attendance was robust, with committee members actively engaging with witnesses and each other to ensure comprehensive discussions were had. Notable commentary emphasized the need for regulations to adapt to the evolving digital landscape and protect citizens from dishonest business practices.
TX

Texas 2025 - 89th Regular

Ways & Means Mar 24th, 2025 at 02:00 pm

House Ways & Means Committee

Transcript Highlights:
  • used in calculating the voter approval rate to include only minimum debt service.
  • To further enhance clarity, this bill defines charitable housing and services to include housing and
  • These include social services, ministerial services, indigent health care, educational programs, and
  • Then we would have to reduce the amount of services that we provide at that level of care as well.
  • All of those services come at a cost.
Summary: The meeting of the Ways and Means Committee was marked by significant deliberation on several bills aimed at improving tax policies and supporting community welfare. A noteworthy discussion surrounded HB1256, which proposes tax exemptions for rainwater harvesting systems, reflecting the pressing issue of water conservation amid drought conditions affecting Texas. Representative Zwiener emphasized the necessity of incentivizing families to conserve water, championing the bill as a common-sense solution. The committee also considered HB1632, which aims to make pet food tax-exempt, further engaging legislators in a light-hearted yet crucial dialogue about affordability for pet owners amidst rising living costs. Following these discussions, a series of resolutions and bills were reported favorably out of the committee, including HJR138, which seeks to prohibit a carbon tax in Texas as a precautionary measure against potential economic repercussions. The meeting concluded with clear communication regarding upcoming votes and recommendations for moving these bills forward to the full house. The atmosphere fostered a collaborative spirit as committee members shared their insights on pressing issues, highlighting their commitment to supporting Texas families and communities.
TX

Texas 2025 - 89th Regular

Public Health May 19th, 2025 at 08:05 am

House Public Health Committee

Transcript Highlights:
  • services after paying the penalty.
  • must provide eight hours of in-service training on a daily basis.
  • The city has actually robustly funded homeless services.
  • ...preference to voluntary services.
  • We know many of these individuals will need to access treatment services.
Summary: The meeting primarily focused on discussions surrounding mental health and homelessness, particularly through the lens of SB2487, which aims to provide better mental health services and support systems for individuals in crisis. Testimonies highlighted the shortcomings of current interventions, which often lead to incarceration rather than treatment, and emphasized the need for a centralized hub to assist people experiencing mental health crises. Various stakeholders, including city officials and social service representatives, voiced their support for the bill, citing its potential to improve access to care and reduce the burden on emergency services, such as jails and hospitals. However, concerns were raised regarding the implementation and the potential for coercion in treatment options, suggesting that the bill could undermine established rights to voluntary mental health care. The committee also addressed SB437, which pertains to modernizing training for substance use disorder providers in Texas, and SB660, regarding safety measures for emergency rooms. The overall tone of the meeting reflected a commitment to reforming how the state handles mental health crises and the intersection of homelessness, with a clear push for systems that prioritize compassionate care rather than punitive measures.
TX

Texas 2025 - 89th Regular

Human Services Apr 29th, 2025 at 08:04 am

House Human Services Committee

Transcript Highlights:
  • The Committee on Human Services will come to order.

  • that are necessary to provide services to our folks out in the community.
  • The Department of Family and Protective Services is a government agency.
  • services, HR, and staffing and management, just to name a few.
  • For example, in family-based services, safety services, the number of visits per family is based on risk
Summary: The meeting was organized to address several key bills affecting health care and public assistance programs. A significant portion of the time was dedicated to discussing HB4585, which seeks to streamline claims processing for Medicaid providers by instituting strict payment timelines and limiting the use of artificial intelligence in utilization reviews. Representative Spiller and various stakeholders provided testimonies highlighting the frustrations of rural health care providers regarding payment delays. Concerns were raised about preserving patient access to necessary services amid administrative burdens. Another important discussion revolved around HB2734, which aims to combat fraud in public assistance programs, a topic that sparked heated testimonies reflecting the complexities faced by low-income families in navigating application processes. Critics expressed worries that the bill could mistakenly criminalize innocent mistakes in applications.
TX

Texas 2025 - 89th Regular

Pensions, Investments & Financial Services Apr 28th, 2025 at 09:04 am

House Pensions, Investments & Financial Services Committee

Transcript Highlights:
  • And the reason for that is because, one, it's not a covered service.
  • I was going to say, that's some really conscientious service.
  • My understanding is it's a subscription-based service.
  • leaving before they reach their five years of service.
  • or their age and service time equaling 70 points.
Summary: The committee meeting was centered on the discussion of various bills, notably focusing on House Bill 3521, which aims to enhance retention incentives for police officers in Houston. Chairman Harless opened discussions highlighting the urgency of the bill due to staffing challenges within the Houston Police Department. Testimonies were given by several members of the police department and pension fund representatives, stipulating the need for actionable changes to prevent a significant exodus of experienced officers. The bill was met with supportive testimony that underscored the precarious staffing situation and the necessity for improved retention strategies. Following deliberations, the bill remained pending for further review.
TX

Texas 2025 - 89th Regular

Health and Human Services May 20th, 2025

Senate Health & Human Services Committee

Transcript Highlights:
  • with Christian Homes and Family Services.
  • Thank you for your time and your service to Texas.
  • for Christian Home and Family Services.
  • I am a social worker at Christian Homes and Family Services.
  • the United States Preventive Services Task Force and preventative health care services described by 45
Summary: The meeting of the Senate Committee on Health and Human Services discussed multiple bills focused on diverse health issues including maternal care, organ transplant eligibility, and child welfare regulations. Notably, HB215, presented by Senator Perry, received attention for its provisions on requiring itemized bills from healthcare providers to enhance transparency. The bill garnered support from various witnesses who emphasized the importance of clearer billing processes for patients. Another significant discussion point was HB4076, which aimed to prevent discrimination against individuals seeking organ transplants based on vaccination status. This bill sparked public testimony highlighting the ethical implications of such mandates on vulnerable patients, especially children. Overall, the committee's deliberations emphasized a commitment to improving health care transparency and patient rights in Texas.
TX

Texas 2025 - 89th Regular

89th Legislative Session Mar 3rd, 2025 at 02:03 pm

Texas House Floor Meeting

Transcript Highlights:
  • HB512 by Cortez relates to services and supports under the
  • Medicaid program for individuals on the waiting list for services and support.
  • HB516 by Swanson relates to the notice of water service

  • and is referred to the Committee on Human Services.
  • The services to survivors of certain military—Texas military
Summary: The committee meeting included extensive discussions on numerous proposed constitutional amendments, focusing particularly on issues related to property taxation and environmental rights. Various members, including Representative Metcalfe and Representative Goodwin, brought forward bills addressing the appraised value of residential and commercial properties for ad valorem tax purposes, as well as amendments guaranteeing citizens the right to a clean environment. The conversation was vibrant, with a mix of supportive and opposing views presented by committee members and public witnesses who joined the discussions.
TX

Texas 2025 - 89th Regular

89th Legislative Session Mar 31st, 2025 at 04:03 pm

Texas House Floor Meeting

Transcript Highlights:
  • The Association advocates to support U.S. military service members, veterans, and their families.
  • Thank you guys for your former service to our country.
  • Thank you for your continued service to our state.
  • Service Academy, H.R. 449 by Leach, North Texas Warrior Golf
  • providers, referred to the Committee on Pensions, Investments, and Financial Services.
Summary: The committee meeting primarily addressed various proposed bills concerning public safety, education, and taxation. Notably, HB4250 was discussed, relating to emergency power sources for nursing facilities. During the session, several amendments were proposed, leading to an in-depth discussion on the adequacy of the current infrastructure to support emergency generators, especially in light of recent events. The committee members also engaged in conversations regarding H.J.R. 172, a proposed constitutional amendment aimed at tax exemptions for residential properties, which sparked considerable debate about its fiscal implications.
TX

Texas 2025 - 89th Regular

S/C on Disease Prevention & Women's & Children's Health Apr 17th, 2025 at 08:04 am

House S/C on Disease Prevention & Women's & Children's Health

Transcript Highlights:
  • It calls on state health services to study the effects

  • These services are completely lacking for children in our Medicaid system.
  • Yes, it's a new service, but it's actually part of a continuum that should have been offered.
  • They are ready and willing to offer this service.
  • a capitated rate regardless of the service provided.
Summary: The meeting revolved around critical discussions regarding health-related bills, particularly focusing on women's health and food access issues highlighted in HB1786 and HB231. Representative Howard proposed HB1786 to reinstate the Women's Health Advisory Committee, emphasizing its necessity to address women's healthcare challenges in Texas due to the dissolution of the committee, which had previously facilitated valuable collaboration among healthcare providers. The discussions included testimonials from various stakeholders including health professionals and representatives from advocacy groups, all supporting the need for an advisory body that could effectively address women's health concerns. Additionally, there was strong support for HB231, which aims to study the impact of food deserts on vulnerable populations, as articulated by Representative Morales, making a case for equitable access to nutritious food across the state.
TX

Texas 2025 - 89th Regular

Health and Human Services (Part II) Apr 23rd, 2025

Senate Health & Human Services Committee

Transcript Highlights:
  • The Senate Committee on Health and Human Services will come to order.
  • It's about honoring the service of our veterans with action.
  • Thank you for your long service to our nation for what you did, your service to you and your brothers
  • Because he's in Germany, which offers euthanasia services, he signed up.
  • , in which I provide CPS case consultation services to attorneys.
Summary: During this meeting of the Senate Committee on Health and Human Services, significant attention was given to various bills aimed at enhancing healthcare provisions and improving processes within the health sector. Notable discussions included the presentation of Senate Bill 547 by Senator Menendez, which seeks to streamline provider notice requirements for healthcare professionals by proposing a centralized database managed by the Texas Department of Insurance. The bill was favorably reported and moved forward with recommendations for local and uncontested calendars. Additionally, a committee substitute for Senate Bill 2308 was introduced, focusing on innovative mental health treatments for veterans, particularly regarding ibogaine as a treatment for opioid use disorder. This proposal received strong support due to its potential to lead the nation in mental health care advancements.

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