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5 | 5 | | 2023 -- S 0760 |
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6 | 6 | | ======== |
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7 | 7 | | LC001816 |
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8 | 8 | | ======== |
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9 | 9 | | S TATE OF RHODE IS LAND |
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10 | 10 | | IN GENERAL ASSEMBLY |
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11 | 11 | | JANUARY SESSION, A.D. 2023 |
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12 | 12 | | ____________ |
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13 | 13 | | |
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14 | 14 | | A N A C T |
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15 | 15 | | RELATING TO COMMERCI AL LAW -- GENERAL REGULATORY PROVISION S -- |
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16 | 16 | | CONSUMER ENFORCEMENT OF ASSISTIVE TECHNOLOGY DEVICE WARRANTIE S |
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17 | 17 | | Introduced By: Senators Gallo, Pearson, Lombardo, DiPalma, and Ciccone |
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18 | 18 | | Date Introduced: March 23, 2023 |
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19 | 19 | | Referred To: Senate Commerce |
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20 | 20 | | |
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21 | 21 | | |
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22 | 22 | | It is enacted by the General Assembly as follows: |
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23 | 23 | | SECTION 1. Section 6-45-4 of the General Laws in Chapter 6-45 entitled "Consumer 1 |
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24 | 24 | | Enforcement of Assistive Technology Device Warranties" is hereby amended to read as follows: 2 |
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25 | 25 | | 6-45-4. Reasonable number of attempts to repair. 3 |
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26 | 26 | | (a) A “reasonable number of attempts to repair” an assistive technology device with a 4 |
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27 | 27 | | nonconformity means the occurrence of one or both of the following: 5 |
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28 | 28 | | (1) The same nonconformity that is first reported during Term A is subject to repair two 6 |
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29 | 29 | | (2) or more times during Term B; or 7 |
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30 | 30 | | (2) The device is out-of-service for an aggregate of thirty (30) or more calendar days during 8 |
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31 | 31 | | Term A because of one or more nonconformities. 9 |
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32 | 32 | | (b) For purposes of counting the days for which a device is out-of-service because of one 10 |
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33 | 33 | | or more nonconformities, an out-of-service period shall begin with and include the day that is the 11 |
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34 | 34 | | later of: 12 |
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35 | 35 | | (1) The day the nonconformity first appears; or 13 |
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36 | 36 | | (2) The business day prior to the day on which the consumer first reports the nonconformity 14 |
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37 | 37 | | to the manufacturer of the device or its authorized dealer. 15 |
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38 | 38 | | (c) For purposes of counting the days for which a device is out-of-service because of one 16 |
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39 | 39 | | or more nonconformities, an out-of-service period shall end with and include the day on which the 17 |
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40 | 40 | | device is returned after repair, and is then free of nonconformities, to the possession of the 18 |
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41 | 41 | | |
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42 | 42 | | |
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43 | 43 | | LC001816 - Page 2 of 3 |
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44 | 44 | | consumer, unless this return is made by 10:00 a.m. of that day in which case the out-of-service 1 |
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45 | 45 | | period shall end with and include the previous day. 2 |
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46 | 46 | | (d) In the event an out-of-service period has commenced during Term A, then for purposes 3 |
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47 | 47 | | of subsection (a)(2), Term A shall continue until the end of this out-of-service period. 4 |
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48 | 48 | | (e) The manufacturer/vendor shall keep written records of all repair attempts made, 5 |
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49 | 49 | | including: 6 |
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50 | 50 | | (1) The date a repair was requested; 7 |
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51 | 51 | | (2) The type of repair requested; 8 |
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52 | 52 | | (3) The date the repair attempt began; 9 |
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53 | 53 | | (4) The length of time required for the repair attempt; 10 |
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54 | 54 | | (5) The results of the repair attempt; and 11 |
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55 | 55 | | (6) The total number of repair attempts made. 12 |
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56 | 56 | | SECTION 2. Chapter 6-45 of the General Laws entitled "Consumer Enforcement of 13 |
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57 | 57 | | Assistive Technology Device Warranties" is hereby amended by adding thereto the following 14 |
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58 | 58 | | section: 15 |
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59 | 59 | | 6-45-8. Information about assistive technology warranties act to be provided at time 16 |
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60 | 60 | | of sale. 17 |
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61 | 61 | | At the time of purchase or lease, the manufacturer must provide directly to the consumer a 18 |
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62 | 62 | | statement, written in not less than fourteen (14) point all capital bolded type on a separate piece of 19 |
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63 | 63 | | paper or in such other form as the consumer can understand, the following form: 20 |
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64 | 64 | | "(1) If the device is still defective after two (2) attempts to repair the same problem within 21 |
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65 | 65 | | two (2) years, or out of service for thirty (30) days for any combination of problems within the first 22 |
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66 | 66 | | year from the date of first delivery, you may be entitled to a replacement or refund of the purchase 23 |
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67 | 67 | | price under chapter 45 of title 6. To be entitled to a refund or a replacement, you must first notify 24 |
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68 | 68 | | the device manufacturer or vendor of the problem and give the vendor or manufacturer an 25 |
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69 | 69 | | opportunity to repair the device in accordance with § 6-45-5(b)(1). 26 |
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70 | 70 | | (2) If your device is out-of-service for more than seven (7) days, or not having a device 27 |
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71 | 71 | | would be a threat to your safety, the manufacturer/vendor must provide you with a loaner device. 28 |
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72 | 72 | | (3) For more information about this law, you can contact the governor’s commission on 29 |
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73 | 73 | | disabilities." 30 |
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74 | 74 | | SECTION 3. This act shall take effect upon passage. 31 |
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76 | 76 | | LC001816 |
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78 | 78 | | |
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79 | 79 | | |
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80 | 80 | | LC001816 - Page 3 of 3 |
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81 | 81 | | EXPLANATION |
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82 | 82 | | BY THE LEGISLATIVE COUNCIL |
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83 | 83 | | OF |
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84 | 84 | | A N A C T |
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85 | 85 | | RELATING TO COMMERCIAL LAW -- GENERAL REGULATORY P ROVISIONS -- |
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86 | 86 | | CONSUMER ENFORCEMENT OF ASSISTIVE TECHNOLOGY DEVICE WARRANTIE S |
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87 | 87 | | *** |
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88 | 88 | | This act would enhance the rights of consumers under the current law by adding the 1 |
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89 | 89 | | requirement that the vendor or manufacturer maintain records of any reported defects or repairs of 2 |
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90 | 90 | | a device, making it easier for a consumer to enforce their rights under the law. This act would 3 |
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91 | 91 | | further increase awareness of the law by requiring that notice of the law must be provided at the 4 |
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92 | 92 | | time of purchase of sale for each device. 5 |
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93 | 93 | | This act would take effect upon passage. 6 |
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95 | 95 | | LC001816 |
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