Extends the forbearance of utility terminations for customers with serious illness certifications and would amend various provisions related to the termination of utility services for persons who are disabled, seriously ill, or in arrears.
Extends the forbearance of utility terminations for customers with serious illness certifications and would amend various provisions related to the termination of utility services for persons who are disabled, seriously ill, or in arrears.
Directs PUC to extend utility termination moratorium for gas/electricity from April 15 to May 1, of each year with discretion to respond to emergency/ economic conditions/customers needs.
Directs PUC to extend utility termination moratorium for gas/electricity from April 15 to May 1, of each year with discretion to respond to emergency/ economic conditions/customers' needs.
Requires all public utilities to maintain a customer service facility within the state to perform services such as addressing customer inquiries and accepting bill payments.
Changes utility company billing practices so that when a gas electric utility changes their customer billing, they would be required to file a copy of the new bill with the PUC for approval, with a complete explanation of the changes.
Changes utility company billing practices so that when a gas electric utility changes their customer billing, they would be required to file a copy of the new bill with the PUC for approval, with a complete explanation of the changes.
Public Utilities Commission
Public Utilities Commission
Public Utilities Commission