AN ACT to amend Tennessee Code Annotated, Title 47 and Title 56, relative to repair and other services performed on powered wheelchairs and parts.
By mandating that manufacturers provide their documentation, parts, and firmware at fair terms, HB0414 addresses existing barriers faced by independent repair providers in accessing critical information needed to service powered wheelchairs. This move is expected to enhance consumer autonomy by allowing easier access to repair options, potentially lowering maintenance costs for wheelchair owners and promoting a more competitive marketplace for repair services. The act is set to take effect on July 1, 2023, applying to all contracts and agreements entered into afterward.
House Bill HB0414 introduces new amendments to the Tennessee Code Annotated, specifically in Title 47 and Title 56, aimed at protecting the rights of consumers regarding repairs performed on powered wheelchairs and associated parts. This act establishes guidelines for manufacturers to improve the accessibility of necessary documentation, tools, and parts for independent repair providers and consumers. Known as the 'Consumer Wheelchair Repair Bill of Rights Act,' the legislation seeks to ensure that consumers have fair access to the resources required for effective maintenance and repair of their mobility devices.
While the HB0414 is primarily posited as a proactive measure for consumer rights, there are concerns regarding the potential implications for manufacturers. Critics may argue that the required disclosure of certain proprietary information, including embedded software essential for repairs, could undermine competitive advantages or expose trade secrets. This situation could create a tension between the need for consumer protection and the interests of manufacturers, who may resist providing extensive access to their documentation and proprietary tools necessary for servicing their products.