AN ACT to amend Tennessee Code Annotated, Title 47, Chapter 18, relative to consumer protection.
The introduction of HB1470 is set to significantly amend Tennessee Code Annotated, particularly within Title 47, Chapter 18, which focuses on consumer protection laws. It obligates manufacturers to make service-related information and parts available, thereby preventing them from monopolizing repair services. This change is especially important for consumers who may rely on independent providers for repairs, potentially reducing costs and improving accessibility to necessary repair services. With this act taking effect on January 1, 2024, manufacturers will be required to comply with these consumer rights.
House Bill 1470, also known as the 'Consumer Wheelchair Repair Bill of Rights Act', is designed to enhance consumer protection specifically regarding powered wheelchairs. This legislation mandates that original equipment manufacturers (OEMs) must provide independent repair providers and equipment owners access to essential documentation, parts, and tools necessary for the maintenance and repair of powered wheelchairs. The bill aims to ensure that repairs can be conducted at fair and reasonable terms, enabling consumers to have more choices when it comes to repair services for their wheelchairs.
Despite the beneficial intentions behind HB1470, there are points of contention that have been raised during discussions. For instance, concerns exist regarding the balance between protecting consumer rights and safeguarding manufacturers' trade secrets. Critics are wary that the requirement for manufacturers to disclose certain information could lead to vulnerabilities in proprietary technology. Additionally, there is apprehension about the effectiveness of this legislation in ensuring that independent repair providers can realistically meet the requirements posed by manufacturers without incurring excessive costs or complications.