1 | 1 | | 81R4024 TRH-D |
---|
2 | 2 | | By: Vo H.B. No. 1519 |
---|
3 | 3 | | |
---|
4 | 4 | | |
---|
5 | 5 | | A BILL TO BE ENTITLED |
---|
6 | 6 | | AN ACT |
---|
7 | 7 | | relating to the disconnection of electric services to certain |
---|
8 | 8 | | customers. |
---|
9 | 9 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
---|
10 | 10 | | SECTION 1. Subchapter C, Chapter 39, Utilities Code, is |
---|
11 | 11 | | amended by adding Section 39.1015 to read as follows: |
---|
12 | 12 | | Sec. 39.1015. SUSPENSION OF DISCONNECTION FOR CERTAIN |
---|
13 | 13 | | CUSTOMERS. (a) In this section: |
---|
14 | 14 | | (1) "Critical care residential customer" means a |
---|
15 | 15 | | residential electric customer for whom an interruption or |
---|
16 | 16 | | suspension of electric service will create a dangerous or |
---|
17 | 17 | | life-threatening condition. |
---|
18 | 18 | | (2) "Elderly low-income customer" means a low-income |
---|
19 | 19 | | customer who is 65 years old or older. |
---|
20 | 20 | | (3) "Low-income customer" means an electric customer: |
---|
21 | 21 | | (A) whose household income is not more than 125 |
---|
22 | 22 | | percent of the federal poverty guidelines; |
---|
23 | 23 | | (B) who receives food stamps from the Health and |
---|
24 | 24 | | Human Services Commission; or |
---|
25 | 25 | | (C) who receives medical assistance from a state |
---|
26 | 26 | | agency that administers a part of the medical assistance program. |
---|
27 | 27 | | (4) "Service provider" means a retail electric |
---|
28 | 28 | | provider, power generation company, aggregator, or other entity |
---|
29 | 29 | | that provides retail electric service. |
---|
30 | 30 | | (b) During the period beginning July 1 and ending September |
---|
31 | 31 | | 30 of each year a service provider: |
---|
32 | 32 | | (1) may not disconnect service or authorize the |
---|
33 | 33 | | disconnection of service to a critical care residential customer or |
---|
34 | 34 | | elderly low-income customer who contacts the service provider |
---|
35 | 35 | | regarding bill payment or in response to a disconnection notice; |
---|
36 | 36 | | (2) may not disconnect service or authorize the |
---|
37 | 37 | | disconnection of service to a low-income customer other than an |
---|
38 | 38 | | elderly low-income customer if the customer: |
---|
39 | 39 | | (A) contacts the service provider regarding bill |
---|
40 | 40 | | payment or in response to a disconnection notice; and |
---|
41 | 41 | | (B) enters into a deferred payment plan with the |
---|
42 | 42 | | service provider for the current month's electric charges and meets |
---|
43 | 43 | | the terms of any then current deferred payment plan; |
---|
44 | 44 | | (3) shall request reconnection of service or reconnect |
---|
45 | 45 | | service to a critical care residential customer or an elderly |
---|
46 | 46 | | low-income customer whose service is disconnected before or during |
---|
47 | 47 | | the period if: |
---|
48 | 48 | | (A) the customer contacts the service provider |
---|
49 | 49 | | regarding bill payment or in response to a disconnection notice; or |
---|
50 | 50 | | (B) the service provider has previously been |
---|
51 | 51 | | notified that the customer is a critical care residential customer; |
---|
52 | 52 | | (4) shall request reconnection of service or reconnect |
---|
53 | 53 | | service to a low-income customer whose service is disconnected |
---|
54 | 54 | | before or during the period if the customer enters into a deferred |
---|
55 | 55 | | payment plan with the service provider; and |
---|
56 | 56 | | (5) shall rescind a request for disconnection of |
---|
57 | 57 | | service to a critical care residential customer, elderly low-income |
---|
58 | 58 | | customer, or low-income customer made before the period begins if |
---|
59 | 59 | | the service provider is prohibited under this subsection from |
---|
60 | 60 | | disconnecting or authorizing the disconnection of the customer's |
---|
61 | 61 | | service during the period. |
---|
62 | 62 | | (c) A service provider may not disconnect service or |
---|
63 | 63 | | authorize the disconnection of a critical care residential |
---|
64 | 64 | | customer's service during the period provided by Subsection (b) |
---|
65 | 65 | | regardless of whether the customer contacts the service provider as |
---|
66 | 66 | | provided by Subsection (b) if the service provider has previously |
---|
67 | 67 | | been notified that the customer is a critical care residential |
---|
68 | 68 | | customer. |
---|
69 | 69 | | (d) A service provider shall allow a critical care |
---|
70 | 70 | | residential customer, elderly low-income customer, or low-income |
---|
71 | 71 | | customer to establish with the provider a deferred payment plan in |
---|
72 | 72 | | person or by telephone. The service provider shall confirm the |
---|
73 | 73 | | payment plan with the customer in writing. The deferred payment |
---|
74 | 74 | | plan may not include a penalty for late payments accrued during the |
---|
75 | 75 | | period provided by Subsection (b). The service provider shall |
---|
76 | 76 | | allow a critical care residential customer, elderly low-income |
---|
77 | 77 | | customer, or low-income customer to renegotiate the terms of the |
---|
78 | 78 | | deferred payment plan at least one time, regardless of whether the |
---|
79 | 79 | | customer's economic or financial circumstances have changed. For a |
---|
80 | 80 | | low-income customer other than an elderly low-income customer, |
---|
81 | 81 | | during the period provided by Subsection (b), the payment plan may |
---|
82 | 82 | | require the payment of not more than 25 percent of the then current |
---|
83 | 83 | | month's charges plus any due installments of a previous deferred |
---|
84 | 84 | | payment plan. For a low-income customer other than an elderly |
---|
85 | 85 | | low-income customer, the service provider is not required to extend |
---|
86 | 86 | | a deferred payment plan entered into under this subsection beyond |
---|
87 | 87 | | the March billing cycle following the period provided by Subsection |
---|
88 | 88 | | (b). |
---|
89 | 89 | | (e) A deferred payment plan established under Subsection |
---|
90 | 90 | | (d) for one or more electric bills that come due during the period |
---|
91 | 91 | | provided by Subsection (b) must provide: |
---|
92 | 92 | | (1) for a critical care residential customer or |
---|
93 | 93 | | elderly low-income customer, that the customer is not required to |
---|
94 | 94 | | pay more than 25 percent of the deferred electric bills as part of |
---|
95 | 95 | | the first electric bill issued after the end of the period and that |
---|
96 | 96 | | the remaining balance is to be paid in equal installments over the |
---|
97 | 97 | | next five billing cycles, unless the customer requests a lesser |
---|
98 | 98 | | number of installments; and |
---|
99 | 99 | | (2) for a low-income customer other than an elderly |
---|
100 | 100 | | low-income customer, that the customer is required to pay not more |
---|
101 | 101 | | than 25 percent of the deferred bills to initiate the agreement and |
---|
102 | 102 | | that the remaining balance is to be paid in equal installments over |
---|
103 | 103 | | the next five billing cycles, unless the customer requests a lesser |
---|
104 | 104 | | number of installments. |
---|
105 | 105 | | (f) A service provider may pursue disconnection of electric |
---|
106 | 106 | | service for a critical care residential customer or an elderly |
---|
107 | 107 | | low-income customer only after the period provided by Subsection |
---|
108 | 108 | | (b) and only if the customer does not meet the terms of the deferred |
---|
109 | 109 | | payment plan, unless the disconnection is otherwise prohibited. A |
---|
110 | 110 | | service provider may pursue disconnection of service for a |
---|
111 | 111 | | low-income customer other than an elderly low-income customer if |
---|
112 | 112 | | the customer does not meet the terms of the deferred payment plan, |
---|
113 | 113 | | unless the disconnection is otherwise prohibited. The service |
---|
114 | 114 | | provider shall give the customer appropriate notice that the |
---|
115 | 115 | | customer has not met the terms of the plan before the service |
---|
116 | 116 | | provider disconnects or authorizes the disconnection of service. |
---|
117 | 117 | | (g) A service provider may encourage a critical care |
---|
118 | 118 | | residential customer or elderly low-income customer to make partial |
---|
119 | 119 | | payment of a deferred electric bill during the period provided by |
---|
120 | 120 | | Subsection (b), but the service provider shall clearly inform the |
---|
121 | 121 | | customer that the customer may not be disconnected for nonpayment |
---|
122 | 122 | | before October 1 following the period provided by Subsection (b). |
---|
123 | 123 | | SECTION 2. This Act takes effect July 1, 2009, if it |
---|
124 | 124 | | receives a vote of two-thirds of all the members elected to each |
---|
125 | 125 | | house, as provided by Section 39, Article III, Texas Constitution. |
---|
126 | 126 | | If this Act does not receive the vote necessary for effect on that |
---|
127 | 127 | | date, this Act takes effect September 30, 2009. |
---|