Texas House Bill HB3284

Texas 2009 - 81st Regular

Caption

Relating to continued monitoring and enhancement of health and human services information technology systems.

Impact

HB3284 introduces several critical provisions for staffing and performance standards within the Texas Integrated Eligibility Redesign System (TIERS). It requires a comprehensive analysis of staffing needs to ensure timely processing of benefits applications. By instituting minimum staff levels and caseload limits, the legislation aims to guarantee compliance with state and federal timelines for eligibility determinations. The establishment of performance standards is framed to enhance the accuracy and efficiency of the eligibility determination process.

Summary

House Bill 3284 aims to enhance the monitoring and management of health and human services information technology systems in Texas. The bill mandates that the executive commissioner engage an independent contractor to evaluate the enhanced eligibility system's functionality and effectiveness. This independent review is designed to ensure the system meets the needs of eligible residents and that any emerging issues are resolved promptly and cost-effectively. Furthermore, the bill emphasizes the need for accountability in the management of the eligibility systems, seeking to enhance the overall user experience for applicants.

Contention

The bill outlines requirements for transparent procurement and contracting methods in operational improvements of the eligibility system. Stakeholders involved, including state agencies like the comptroller and attorney general, are tasked with developing written recommendations that could shape the operational landscape of Texas's health services. One point of contention may arise around the balance of ensuring accountability in contracting processes while also promoting efficiency and service quality. Legislators might debate the implications of this bill on state versus local control and the equitable distribution of health services under an improved system.