1 | 1 | | 81R8436 KFF-D |
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2 | 2 | | By: Davis of Dallas H.B. No. 3529 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to the regulation of debt collection agencies and credit |
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8 | 8 | | bureaus. |
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9 | 9 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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10 | 10 | | SECTION 1. Chapter 20, Business & Commerce Code, is amended |
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11 | 11 | | by adding Section 20.055 to read as follows: |
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12 | 12 | | Sec. 20.055. NOTIFICATION RELATING TO REPORTING OF ADVERSE |
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13 | 13 | | INFORMATION. Not later than the 10th day after the date adverse |
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14 | 14 | | information is added to a consumer's file, the consumer reporting |
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15 | 15 | | agency shall notify the consumer in writing that the information |
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16 | 16 | | has been added to the consumer's file. The notice must include: |
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17 | 17 | | (1) a brief description of the adverse information; |
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18 | 18 | | (2) the name, address, and telephone number of the |
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19 | 19 | | person who provided the information; |
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20 | 20 | | (3) an explanation regarding the actions a consumer |
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21 | 21 | | may take to dispute the adverse information if the information is |
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22 | 22 | | inaccurate; and |
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23 | 23 | | (4) the information described by Section 20.03(a)(3). |
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24 | 24 | | SECTION 2. Sections 20.06(a), (b), (c), (d), and (e), |
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25 | 25 | | Business & Commerce Code, are amended to read as follows: |
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26 | 26 | | (a) If the completeness or accuracy of information |
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27 | 27 | | contained in a consumer's file is disputed by the consumer and the |
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28 | 28 | | consumer notifies the consumer reporting agency of the dispute, the |
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29 | 29 | | agency shall reinvestigate the disputed information free of charge |
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30 | 30 | | [and record the current status of the disputed information] not |
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31 | 31 | | later than the 30th business day after the date on which the agency |
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32 | 32 | | receives the notice and, pending the results of the |
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33 | 33 | | reinvestigation, promptly delete the disputed information from the |
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34 | 34 | | consumer's file. The consumer reporting agency shall provide the |
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35 | 35 | | consumer with the option of notifying the agency of a dispute |
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36 | 36 | | concerning the consumer's file by speaking directly to a |
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37 | 37 | | representative of the agency during normal business hours. |
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38 | 38 | | (b) Not later than the fifth business day after the date on |
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39 | 39 | | which a consumer reporting agency receives notice of a dispute from |
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40 | 40 | | a consumer in accordance with Subsection (a), the agency shall |
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41 | 41 | | provide notice of the dispute to: |
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42 | 42 | | (1) each person who provided any information related |
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43 | 43 | | to the dispute; and |
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44 | 44 | | (2) each person who requested a copy of the consumer's |
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45 | 45 | | report during the six-month period preceding the date of the |
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46 | 46 | | dispute. |
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47 | 47 | | (c) A consumer reporting agency may terminate a |
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48 | 48 | | reinvestigation of information disputed by a consumer under |
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49 | 49 | | Subsection (a) if the agency reasonably determines that the dispute |
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50 | 50 | | is frivolous or irrelevant. An agency that terminates a |
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51 | 51 | | reinvestigation of disputed information under this subsection |
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52 | 52 | | shall promptly notify the consumer of the termination and the |
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53 | 53 | | reasons for the termination by mail, or if authorized by the |
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54 | 54 | | consumer, by telephone and shall promptly reinsert the information |
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55 | 55 | | into the consumer's file. The presence of contradictory |
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56 | 56 | | information in a consumer's file does not by itself constitute |
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57 | 57 | | reasonable grounds for determining that the dispute is frivolous or |
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58 | 58 | | irrelevant. |
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59 | 59 | | (d) If disputed information is found to be accurate |
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60 | 60 | | [inaccurate or cannot be verified] after a reinvestigation under |
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61 | 61 | | Subsection (a), the consumer reporting agency[, unless otherwise |
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62 | 62 | | directed by the consumer,] shall promptly reinsert [delete] the |
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63 | 63 | | information into [from] the consumer's file[, revise the consumer |
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64 | 64 | | file, and provide the revised consumer report to the consumer and to |
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65 | 65 | | each person who requested the consumer report within the preceding |
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66 | 66 | | six months]. The consumer reporting agency may not report in |
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67 | 67 | | subsequent reports disputed information found, after a |
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68 | 68 | | reinvestigation under Subsection (a), to be [the] inaccurate or |
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69 | 69 | | unverifiable [unverified information in subsequent reports]. |
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70 | 70 | | (e) Information deleted under Subsection (a) that is found |
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71 | 71 | | to be inaccurate or unverifiable by the agency's reinvestigation |
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72 | 72 | | under that subsection [(d)] may not be reinserted in the consumer's |
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73 | 73 | | file unless the person who furnishes the information to the |
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74 | 74 | | consumer reporting agency reinvestigates and states in writing or |
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75 | 75 | | by electronic record to the agency that the information is complete |
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76 | 76 | | and accurate. |
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77 | 77 | | SECTION 3. Sections 392.101(a) and (c), Finance Code, are |
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78 | 78 | | amended to read as follows: |
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79 | 79 | | (a) A third-party debt collector or credit bureau may not |
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80 | 80 | | engage in debt collection unless the third-party debt collector or |
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81 | 81 | | credit bureau has obtained a surety bond issued by a surety company |
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82 | 82 | | authorized to do business in this state as prescribed by this |
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83 | 83 | | section. A copy of the bond for a credit bureau must be filed with |
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84 | 84 | | the secretary of state. A copy of the bond for a third-party debt |
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85 | 85 | | collector must be filed with the Texas Department of Licensing and |
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86 | 86 | | Regulation. |
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87 | 87 | | (c) The bond must be in the amount of $500,000 [$10,000]. |
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88 | 88 | | SECTION 4. Section 392.202, Finance Code, is amended by |
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89 | 89 | | amending Subsections (a), (c), and (d) and adding Subsection (a-1) |
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90 | 90 | | to read as follows: |
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91 | 91 | | (a) An individual who disputes the accuracy of an item that |
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92 | 92 | | is in a third-party debt collector's or credit bureau's file on the |
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93 | 93 | | individual and that relates to a debt being collected by the |
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94 | 94 | | third-party debt collector may notify in writing the third-party |
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95 | 95 | | debt collector of the inaccuracy. The third-party debt collector |
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96 | 96 | | shall: |
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97 | 97 | | (1) make a written record of the dispute; |
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98 | 98 | | (2) notify each credit bureau, if any, to which the |
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99 | 99 | | collector has reported the item that the individual disputes the |
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100 | 100 | | accuracy of the item; |
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101 | 101 | | (3) initiate an investigation of the dispute described |
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102 | 102 | | by Subsections (b)-(e), if the collector reports information |
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103 | 103 | | related to the dispute to a credit bureau; and |
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104 | 104 | | (4) [. If the third-party debt collector does not |
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105 | 105 | | report information related to the dispute to a credit bureau, the |
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106 | 106 | | third-party debt collector shall] cease collection efforts until an |
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107 | 107 | | investigation of the dispute described by Subsections (b)-(e) |
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108 | 108 | | determines the accurate amount of the debt, if any. |
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109 | 109 | | (a-1) [If the third-party debt collector reports |
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110 | 110 | | information related to the dispute to a credit bureau, the |
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111 | 111 | | reporting third-party debt collector shall initiate an |
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112 | 112 | | investigation of the dispute described by Subsections (b)-(e) and |
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113 | 113 | | shall cease collection efforts until the investigation determines |
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114 | 114 | | the accurate amount of the debt, if any.] This section does not |
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115 | 115 | | affect the application of Chapter 20, Business & Commerce Code, to a |
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116 | 116 | | third-party debt collector subject to that chapter. |
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117 | 117 | | (c) If the third-party debt collector admits that the item |
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118 | 118 | | is inaccurate under Subsection (b), the third-party debt collector |
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119 | 119 | | shall: |
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120 | 120 | | (1) not later than the fifth business day after the |
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121 | 121 | | date of the admission: |
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122 | 122 | | (A)[,] correct the item in the relevant file; and |
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123 | 123 | | (B) notify any credit bureau informed of the |
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124 | 124 | | dispute under Subsection (a) that the item is inaccurate; and |
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125 | 125 | | (2) immediately cease collection efforts related to |
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126 | 126 | | the portion of the debt that was found to be inaccurate and on |
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127 | 127 | | correction of the item send, to each person who has previously |
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128 | 128 | | received a report from the third-party debt collector containing |
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129 | 129 | | the inaccurate information, notice of the inaccuracy and a copy of |
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130 | 130 | | an accurate report. |
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131 | 131 | | (d) If the third-party debt collector states that there has |
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132 | 132 | | not been sufficient time to complete an investigation, the |
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133 | 133 | | third-party debt collector shall immediately: |
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134 | 134 | | (1) change the item in the relevant file as requested |
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135 | 135 | | by the individual; |
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136 | 136 | | (2) notify any credit bureau informed of the dispute |
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137 | 137 | | under Subsection (a) that the third-party debt collector has not |
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138 | 138 | | completed an investigation; |
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139 | 139 | | (3) [(2)] send to each person who previously received |
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140 | 140 | | the report containing the information a notice that is equivalent |
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141 | 141 | | to a notice under Subsection (c) and a copy of the changed report; |
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142 | 142 | | and |
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143 | 143 | | (4) [(3)] cease collection efforts. |
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144 | 144 | | SECTION 5. Sections 392.403(a), (b), and (e), Finance Code, |
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145 | 145 | | are amended to read as follows: |
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146 | 146 | | (a) A person may sue for: |
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147 | 147 | | (1) injunctive relief to prevent or restrain a |
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148 | 148 | | violation of this chapter; [and] |
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149 | 149 | | (2) subject to Subsection (e), damages in an amount |
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150 | 150 | | equal to the greater of: |
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151 | 151 | | (A) actual damages sustained as a result of a |
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152 | 152 | | violation of this chapter; or |
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153 | 153 | | (B) $1,000 or, if the person is 65 years of age or |
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154 | 154 | | older, $5,000 for each violation of the same nature; or |
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155 | 155 | | (3) both injunctive relief and damages. |
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156 | 156 | | (b) A person who successfully maintains an action under |
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157 | 157 | | Subsection (a) is entitled to attorney's fees reasonably related to |
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158 | 158 | | the amount of work performed and costs, including court costs. |
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159 | 159 | | (e) The court may increase an amount of actual damages in an |
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160 | 160 | | action brought under Subsection (a) to an amount not to exceed three |
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161 | 161 | | times the amount of actual damages sustained if the court finds |
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162 | 162 | | that: |
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163 | 163 | | (1) the violation has occurred with sufficient |
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164 | 164 | | frequency to constitute a pattern or practice; or |
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165 | 165 | | (2) the debt collector or third-party debt collector |
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166 | 166 | | wilfully and knowingly committed the violation. [A person who |
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167 | 167 | | successfully maintains an action under this section for violation |
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168 | 168 | | of Section 392.101, 392.202, or 392.301(a)(3) is entitled to not |
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169 | 169 | | less than $100 for each violation of this chapter.] |
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170 | 170 | | SECTION 6. Chapter 392, Finance Code, is amended by adding |
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171 | 171 | | Subchapter F to read as follows: |
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172 | 172 | | SUBCHAPTER F. LICENSING OF THIRD-PARTY DEBT COLLECTORS |
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173 | 173 | | Sec. 392.501. DEFINITIONS. In this subchapter: |
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174 | 174 | | (1) "Commission" means the Texas Commission of |
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175 | 175 | | Licensing and Regulation. |
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176 | 176 | | (2) "Department" means the Texas Department of |
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177 | 177 | | Licensing and Regulation. |
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178 | 178 | | Sec. 392.502. LICENSE REQUIRED. A person may not act as a |
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179 | 179 | | third-party debt collector under this chapter unless the person |
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180 | 180 | | holds a license issued under this subchapter. |
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181 | 181 | | Sec. 392.503. EXEMPTIONS. This subchapter does not apply |
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182 | 182 | | to: |
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183 | 183 | | (1) a real estate broker or salesperson licensed under |
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184 | 184 | | Chapter 1101, Occupations Code, who is acting within the course and |
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185 | 185 | | scope of that license; |
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186 | 186 | | (2) a financial institution, as defined by Section |
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187 | 187 | | 201.101; and |
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188 | 188 | | (3) an insurance company authorized to do business in |
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189 | 189 | | this state. |
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190 | 190 | | Sec. 392.504. APPLICATION REQUIREMENTS. (a) The |
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191 | 191 | | application for a license under this subchapter must: |
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192 | 192 | | (1) be under oath; |
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193 | 193 | | (2) contain the name of the applicant and if the |
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194 | 194 | | applicant is: |
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195 | 195 | | (A) a corporation, a list of the names and |
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196 | 196 | | addresses of its officers and directors; |
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197 | 197 | | (B) a partnership, a list of the names and |
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198 | 198 | | addresses of its partners; or |
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199 | 199 | | (C) a limited liability company, a list of the |
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200 | 200 | | names and addresses of its members and managers; |
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201 | 201 | | (3) contain the street address of the applicant's |
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202 | 202 | | principal place of business; |
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203 | 203 | | (4) contain all names under which the applicant |
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204 | 204 | | engages in debt collection activities; |
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205 | 205 | | (5) contain the names of all persons with which the |
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206 | 206 | | applicant is affiliated, and the principal place of business of |
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207 | 207 | | each affiliate; and |
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208 | 208 | | (6) contain any other relevant information that the |
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209 | 209 | | department determines appropriate. |
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210 | 210 | | (b) On the filing of a license application, the applicant |
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211 | 211 | | shall pay to the commission: |
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212 | 212 | | (1) an investigation fee not to exceed $200; and |
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213 | 213 | | (2) an application fee in an amount determined as |
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214 | 214 | | provided by Section 392.505. |
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215 | 215 | | Sec. 392.505. GENERAL POWERS AND DUTIES OF COMMISSION; |
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216 | 216 | | FEES. The commission shall: |
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217 | 217 | | (1) adopt necessary rules to administer and enforce |
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218 | 218 | | this subchapter; and |
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219 | 219 | | (2) set application, licensing, and renewal fees in an |
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220 | 220 | | amount reasonable and necessary to cover the cost of administering |
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221 | 221 | | and enforcing this subchapter. |
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222 | 222 | | Sec. 392.506. ADMINISTRATION BY DEPARTMENT. (a) The |
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223 | 223 | | department shall administer and enforce this subchapter. |
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224 | 224 | | (b) The department may recommend proposed rules to the |
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225 | 225 | | commission. |
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226 | 226 | | Sec. 392.507. FINANCIAL STATEMENT. (a) An applicant for a |
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227 | 227 | | license under this subchapter must file with the application a |
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228 | 228 | | financial statement that shows the assets and liabilities of the |
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229 | 229 | | applicant. |
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230 | 230 | | (b) The financial statement must be sworn to by the |
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231 | 231 | | applicant if the applicant is an individual or by a partner, |
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232 | 232 | | officer, or manager if the applicant is a partnership, corporation, |
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233 | 233 | | trust, joint-stock company, foundation, or association of |
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234 | 234 | | individuals. |
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235 | 235 | | (c) Information contained in a financial statement filed |
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236 | 236 | | under this section is confidential and not public information but |
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237 | 237 | | is admissible in evidence at a hearing held or an action instituted |
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238 | 238 | | under this chapter. |
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239 | 239 | | Sec. 392.508. INVESTIGATION OF APPLICATION. On the filing |
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240 | 240 | | of an application and payment of the required fees, the department |
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241 | 241 | | shall conduct an investigation to determine whether to issue the |
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242 | 242 | | license. |
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243 | 243 | | Sec. 392.509. APPROVAL OR DENIAL OF APPLICATION. (a) The |
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244 | 244 | | department shall approve the application and issue to the applicant |
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245 | 245 | | a license under this subchapter if the department finds that: |
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246 | 246 | | (1) the applicant meets the application requirements |
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247 | 247 | | of Section 392.504; |
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248 | 248 | | (2) the financial responsibility, experience, |
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249 | 249 | | character, and general fitness of the applicant are sufficient to: |
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250 | 250 | | (A) command the confidence of the public; and |
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251 | 251 | | (B) warrant the belief that the business will be |
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252 | 252 | | operated lawfully and fairly, within the purposes of this chapter; |
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253 | 253 | | and |
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254 | 254 | | (3) the applicant has obtained a surety bond as |
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255 | 255 | | required by Section 392.101. |
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256 | 256 | | (b) If the department does not find the eligibility |
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257 | 257 | | requirements of Subsection (a), the department shall notify the |
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258 | 258 | | applicant. |
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259 | 259 | | (c) If an applicant requests a hearing on the application |
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260 | 260 | | not later than the 30th day after the date of notification under |
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261 | 261 | | Subsection (b), the applicant is entitled to a hearing not later |
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262 | 262 | | than the 60th day after the date of the request. |
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263 | 263 | | (d) The department shall approve or deny the application not |
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264 | 264 | | later than the 60th day after the date of the filing of a completed |
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265 | 265 | | application with payment of the required fees, or if a hearing is |
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266 | 266 | | held, after the date of the completion of the hearing on the |
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267 | 267 | | application. The department and the applicant may agree to a later |
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268 | 268 | | date in writing. |
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269 | 269 | | Sec. 392.510. DISPOSITION OF FEES ON DENIAL OF APPLICATION. |
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270 | 270 | | If the department denies the application, the department shall |
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271 | 271 | | retain the investigation fee. |
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272 | 272 | | Sec. 392.511. ANNUAL LICENSE FEE. Not later than December |
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273 | 273 | | 1, a license holder shall pay to the department an annual fee for |
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274 | 274 | | the year beginning the next January 1, in an amount determined as |
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275 | 275 | | provided by Section 392.505. |
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276 | 276 | | Sec. 392.512. EXPIRATION OF LICENSE ON FAILURE TO PAY |
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277 | 277 | | ANNUAL FEE. If the annual fee for a license is not paid before the |
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278 | 278 | | 16th day after the date on which the written notice of delinquency |
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279 | 279 | | of payment has been given to the license holder, the license expires |
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280 | 280 | | on the later of: |
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281 | 281 | | (1) that day; or |
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282 | 282 | | (2) December 31 of the last year for which an annual |
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283 | 283 | | fee was paid. |
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284 | 284 | | Sec. 392.513. LICENSE SUSPENSION OR REVOCATION. After |
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285 | 285 | | notice and a hearing the department may suspend or revoke a license |
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286 | 286 | | if the department finds that: |
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287 | 287 | | (1) the license holder failed to pay the annual |
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288 | 288 | | license fee, an examination fee, or another fee imposed by the |
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289 | 289 | | department; |
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290 | 290 | | (2) the license holder, knowingly or without the |
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291 | 291 | | exercise of due care, has committed multiple violations of this |
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292 | 292 | | chapter or a rule adopted or order issued under this chapter; or |
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293 | 293 | | (3) a fact or condition exists that, if it had existed |
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294 | 294 | | or had been known to exist at the time of the original application |
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295 | 295 | | for the license, clearly would have justified the department's |
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296 | 296 | | denial of the application. |
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297 | 297 | | Sec. 392.514. REINSTATEMENT OF SUSPENDED LICENSE; ISSUANCE |
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298 | 298 | | OF NEW LICENSE AFTER REVOCATION. The department may reinstate a |
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299 | 299 | | suspended license or issue a new license on application to a person |
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300 | 300 | | whose license has been revoked if at the time of the reinstatement |
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301 | 301 | | or issuance no fact or condition exists that clearly would have |
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302 | 302 | | justified the department's denial of an original application for |
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303 | 303 | | the license. |
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304 | 304 | | Sec. 392.515. SURRENDER OF LICENSE. A license holder may |
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305 | 305 | | surrender a license issued under this subchapter by delivering to |
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306 | 306 | | the department: |
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307 | 307 | | (1) the license; and |
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308 | 308 | | (2) a written notice of the license's surrender. |
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309 | 309 | | Sec. 392.516. TRANSFER OR ASSIGNMENT OF LICENSE PROHIBITED. |
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310 | 310 | | A license may not be transferred or assigned. |
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311 | 311 | | SECTION 7. Section 392.403, Finance Code, as amended by |
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312 | 312 | | this Act, applies only to a cause of action that accrues on or after |
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313 | 313 | | the effective date of this Act. A cause of action that accrues |
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314 | 314 | | before the effective date of this Act is governed by the law as it |
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315 | 315 | | existed immediately before the effective date of this Act, and the |
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316 | 316 | | former law is continued in effect for that purpose. |
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317 | 317 | | SECTION 8. Not later than October 1, 2009, the Texas |
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318 | 318 | | Commission of Licensing and Regulation shall adopt rules required |
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319 | 319 | | by Section 392.505, Finance Code, as added by this Act. |
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320 | 320 | | SECTION 9. A person is not required to obtain a license |
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321 | 321 | | under Subchapter F, Chapter 392, Finance Code, as added by this Act, |
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322 | 322 | | until January 1, 2010. |
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323 | 323 | | SECTION 10. This Act takes effect September 1, 2009. |
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