1 | 1 | | 81R5900 ALB-F |
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2 | 2 | | By: Rose H.B. No. 4377 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to the confidentiality of certain communications |
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8 | 8 | | involving an ombudsman program established by an employer as an |
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9 | 9 | | alternative dispute resolution service. |
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10 | 10 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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11 | 11 | | SECTION 1. Title 7, Civil Practice and Remedies Code, is |
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12 | 12 | | amended by adding Chapter 160 to read as follows: |
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13 | 13 | | CHAPTER 160. OMBUDSMAN PROGRAM ESTABLISHED BY EMPLOYER |
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14 | 14 | | Sec. 160.001. DEFINITIONS. In this chapter: |
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15 | 15 | | (1) "Employee" means a person employed by an employer. |
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16 | 16 | | (2) "Employer" means a person who employs at least one |
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17 | 17 | | employee. |
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18 | 18 | | (3) "Investigation" means an inquiry conducted for an |
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19 | 19 | | employer, the purpose of which is to make an official factual |
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20 | 20 | | determination or an official disposition or decision. |
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21 | 21 | | Sec. 160.002. ESTABLISHMENT OF OMBUDSMAN PROGRAM. (a) An |
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22 | 22 | | employer may establish an ombudsman program to provide an |
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23 | 23 | | alternative dispute resolution service. The program may provide |
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24 | 24 | | information, facilitation, mediation, and conciliation guidance |
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25 | 25 | | and assistance to: |
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26 | 26 | | (1) help employees and others resolve workplace and |
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27 | 27 | | organizational disputes; and |
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28 | 28 | | (2) permit employees and other persons to have |
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29 | 29 | | confidential communications on issues of concern or conflict, |
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30 | 30 | | including allegations of misconduct. |
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31 | 31 | | (b) An ombudsman program established under this chapter by |
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32 | 32 | | an employer: |
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33 | 33 | | (1) must be neutral and functionally independent; |
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34 | 34 | | (2) may not have the authority to make managerial |
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35 | 35 | | decisions with regard to any issue brought to the program; |
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36 | 36 | | (3) may not be responsible for any essential business |
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37 | 37 | | function of the employer, including operations, compliance, human |
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38 | 38 | | resources, or equal employment opportunity; |
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39 | 39 | | (4) may not be staffed by employees who hold other |
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40 | 40 | | positions with responsibility for any essential business function |
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41 | 41 | | of the employer, including operations, compliance, human |
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42 | 42 | | resources, or equal employment opportunity; |
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43 | 43 | | (5) may be staffed by employees of the employer but not |
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44 | 44 | | by an officer or director of the employer; and |
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45 | 45 | | (6) must have direct access to the employer's senior |
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46 | 46 | | management. |
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47 | 47 | | (c) An ombudsman program may not have authority to receive |
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48 | 48 | | notice of claims against the employer. |
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49 | 49 | | (d) An ombudsman program may not have authority to collect, |
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50 | 50 | | assemble, or maintain permanent information or records relating to |
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51 | 51 | | confidential communications for the employer. |
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52 | 52 | | (e) An ombudsman program may not have authority to conduct a |
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53 | 53 | | formal investigation for the employer. |
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54 | 54 | | (f) An ombudsman program and the employer establishing the |
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55 | 55 | | program shall adequately publicize the existence, purpose, and |
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56 | 56 | | limitations of the program and inform employees and others that |
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57 | 57 | | communications with the program are confidential. |
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58 | 58 | | (g) An employer that establishes an ombudsman program under |
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59 | 59 | | this chapter shall ensure that the program has procedures and |
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60 | 60 | | facilities adequate to permit confidential access to the program's |
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61 | 61 | | office and to preserve confidential communications. The program |
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62 | 62 | | shall adhere to generally accepted standards for organizational |
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63 | 63 | | ombudsman programs to preserve confidentiality of communications. |
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64 | 64 | | Sec. 160.003. CONFIDENTIALITY PROVISIONS. (a) This |
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65 | 65 | | section applies only to an ombudsman program that meets the |
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66 | 66 | | requirements of Section 160.002. |
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67 | 67 | | (b) The following oral and written communications are |
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68 | 68 | | confidential, privileged, and not subject to discovery and may not |
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69 | 69 | | be used as evidence in any judicial or administrative proceeding: |
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70 | 70 | | (1) communications between a staff member of the |
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71 | 71 | | program and an employee or other person for the purpose of assisting |
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72 | 72 | | with the informal and expeditious resolution of a concern or |
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73 | 73 | | complaint; and |
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74 | 74 | | (2) communications between staff members of the |
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75 | 75 | | program for the purpose of assisting with the informal and |
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76 | 76 | | expeditious resolution of a concern or complaint. |
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77 | 77 | | (c) Notwithstanding Subsection (b), a staff member of an |
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78 | 78 | | ombudsman program may voluntarily disclose confidential |
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79 | 79 | | information if the staff member determines that disclosure is |
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80 | 80 | | necessary to prevent an imminent threat of serious harm. |
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81 | 81 | | (d) Information discovered or disclosed in violation of |
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82 | 82 | | this chapter is not admissible as evidence in any proceeding or for |
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83 | 83 | | any other purpose. |
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84 | 84 | | Sec. 160.004. APPLICATION OF OTHER LAW. The |
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85 | 85 | | confidentiality provisions of this chapter are in addition to any |
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86 | 86 | | privilege or protection under statutory or common law, including |
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87 | 87 | | Section 154.073, the attorney-client privilege, and the attorney |
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88 | 88 | | work product privilege. |
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89 | 89 | | Sec. 160.005. ADMISSIBILITY OF OTHER INFORMATION. This |
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90 | 90 | | chapter does not prevent: |
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91 | 91 | | (1) the discovery or admissibility of information that |
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92 | 92 | | is otherwise discoverable; |
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93 | 93 | | (2) the disclosure of information for research or |
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94 | 94 | | educational purposes in connection with a training or educational |
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95 | 95 | | program of an ombudsman program if the identity of the parties and |
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96 | 96 | | the specific issues from the confidential communication are not |
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97 | 97 | | identifiable; or |
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98 | 98 | | (3) the preparation and disclosure of statistical |
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99 | 99 | | summary reports organized by category of the issues presented if |
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100 | 100 | | the summary is based on a sufficiently large number of issues so |
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101 | 101 | | that the identity of the parties and the specific issues from the |
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102 | 102 | | confidential communication are not identifiable. |
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103 | 103 | | Sec. 160.006. APPLICATION OF CHAPTER. (a) This chapter |
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104 | 104 | | does not apply to an ombudsman program or other alternative dispute |
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105 | 105 | | resolution service established by an employer unless the program or |
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106 | 106 | | service provides expressly in writing that this chapter applies to |
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107 | 107 | | the program or service. |
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108 | 108 | | (b) This chapter does not prevent an employer from |
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109 | 109 | | establishing an ombudsman program or other alternative dispute |
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110 | 110 | | resolution service that is not subject to this chapter. |
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111 | 111 | | SECTION 2. The change in law made by this Act with regard to |
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112 | 112 | | the confidentiality of communications applies only to a suit or |
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113 | 113 | | administrative proceeding commenced on or after the effective date |
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114 | 114 | | of this Act. A suit or administrative proceeding commenced before |
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115 | 115 | | the effective date of this Act is governed by the law in effect on |
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116 | 116 | | the date the suit or proceeding was commenced, and the former law is |
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117 | 117 | | continued in effect for that purpose. |
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118 | 118 | | SECTION 3. This Act takes effect September 1, 2009. |
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