Texas 2009 - 81st Regular

Texas Senate Bill SB1257 Latest Draft

Bill / Engrossed Version Filed 02/01/2025

Download
.pdf .doc .html
                            By: Averitt, et al. S.B. No. 1257


 A BILL TO BE ENTITLED
 AN ACT
 relating to the regulation of certain market conduct activities of
 certain life, accident, and health insurers and health benefit plan
 issuers; providing civil liability and administrative and criminal
 penalties.
 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
 ARTICLE 1. RESCISSION OF HEALTH BENEFIT PLAN
 SECTION 1.001. Subchapter B, Chapter 541, Insurance Code,
 is amended by adding Section 541.062 to read as follows:
 Sec. 541.062.  BAD FAITH RESCISSION.  (a)  For purposes of
 this section, "rescission" has the meaning assigned by Section
 1202.101.
 (b)  It is an unfair method of competition or an unfair or
 deceptive act or practice for a health benefit plan issuer to:
 (1) set rescission goals, quotas, or targets;
 (2)  pay compensation of any kind, including a bonus or
 award, that varies according to the number of rescissions;
 (3)  set, as a condition of employment, a number or
 volume of rescissions to be achieved; or
 (4)  set a performance standard, for employees or by
 contract with another entity, based on the number or volume of
 rescissions.
 SECTION 1.002. Chapter 1202, Insurance Code, is amended by
 adding Subchapter C to read as follows:
 SUBCHAPTER C.  INDEPENDENT REVIEW OF CERTAIN RESCISSION DECISIONS
 Sec. 1202.101. DEFINITIONS. In this subchapter:
 (1)  "Affected individual" means an individual who is
 otherwise entitled to benefits under a health benefit plan that is
 subject to a decision to rescind.
 (2)  "Independent review organization" means an
 organization certified under Chapter 4202.
 (3)  "Rescission" means the termination of an insurance
 agreement, contract, evidence of coverage, insurance policy, or
 other similar coverage document in which the health benefit plan
 issuer refunds premium payments or, if applicable, demands the
 restitution of any benefit paid under the plan, on the ground that
 the issuer is entitled to restoration of the issuer's
 precontractual position.
 (4)  "Screening criteria" means the elements or factors
 used in a determination of whether to subject an issued health
 benefit plan to additional review for possible rescission,
 including any applicable dollar amount or number of claims
 submitted.
 Sec. 1202.102.  APPLICABILITY. (a)  This subchapter
 applies only to a health benefit plan, including a small or large
 employer health benefit plan written under Chapter 1501, that
 provides benefits for medical or surgical expenses incurred as a
 result of a health condition, accident, or sickness, including an
 individual, group, blanket, or franchise insurance policy or
 insurance agreement, a group hospital service contract, or an
 individual or group evidence of coverage or similar coverage
 document that is offered by:
 (1) an insurance company;
 (2)  a group hospital service corporation operating
 under Chapter 842;
 (3)  a fraternal benefit society operating under
 Chapter 885;
 (4)  a stipulated premium company operating under
 Chapter 884;
 (5) a reciprocal exchange operating under Chapter 942;
 (6) a Lloyd's plan operating under Chapter 941;
 (7)  a health maintenance organization operating under
 Chapter 843;
 (8)  a multiple employer welfare arrangement that holds
 a certificate of authority under Chapter 846; or
 (9)  an approved nonprofit health corporation that
 holds a certificate of authority under Chapter 844.
 (b) This subchapter does not apply to:
 (1) a health benefit plan that provides coverage:
 (A)  only for a specified disease or for another
 limited benefit other than an accident policy;
 (B) only for accidental death or dismemberment;
 (C)  for wages or payments in lieu of wages for a
 period during which an employee is absent from work because of
 sickness or injury;
 (D)  as a supplement to a liability insurance
 policy;
 (E) for credit insurance;
 (F) only for dental or vision care;
 (G) only for hospital expenses; or
 (H) only for indemnity for hospital confinement;
 (2)  a Medicare supplemental policy as defined by
 Section 1882(g)(1), Social Security Act (42 U.S.C. Section 1395ss),
 as amended;
 (3) a workers' compensation insurance policy;
 (4)  medical payment insurance coverage provided under
 a motor vehicle insurance policy;
 (5)  a long-term care insurance policy, including a
 nursing home fixed indemnity policy, unless the commissioner
 determines that the policy provides benefit coverage so
 comprehensive that the policy is a health benefit plan described by
 Subsection (a);
 (6)  a Medicaid managed care plan offered under Chapter
 533, Government Code;
 (7)  any policy or contract of insurance with a state
 agency, department, or board providing health services to eligible
 individuals under Chapter 32, Human Resources Code; or
 (8)  a child health plan offered under Chapter 62,
 Health and Safety Code, or a health benefits plan offered under
 Chapter 63, Health and Safety Code.
 Sec. 1202.103.  RESCISSION FOR MISREPRESENTATION OR
 PREEXISTING CONDITION. Notwithstanding any other law, a health
 benefit plan issuer may not rescind a health benefit plan on the
 basis of a misrepresentation or a preexisting condition except as
 provided by this subchapter.
 Sec. 1202.104.  NOTICE OF INTENT TO RESCIND. (a)  A health
 benefit plan issuer may not rescind a health benefit plan on the
 basis of a misrepresentation or a preexisting condition without
 first notifying an affected individual in writing of the issuer's
 intent to rescind the health benefit plan and the individual's
 entitlement to an independent review.
 (b)  The notice required under Subsection (a) must include,
 as applicable:
 (1)  the principal reasons for the decision to rescind
 the health benefit plan;
 (2)  the clinical basis for a determination that a
 preexisting condition exists;
 (3)  a description of any general screening criteria
 used to evaluate issued health benefit plans and determine
 eligibility for a decision to rescind;
 (4)  a statement that the individual is entitled to
 appeal a rescission decision to an independent review organization;
 (5)  a statement that the individual has at least 45
 days in which to appeal the rescission decision to an independent
 review organization, and a description of the consequences of
 failure to appeal within that time limit;
 (6)  a statement that there is no cost to the individual
 to appeal the rescission decision to an independent review
 organization; and
 (7)  a description of the independent review process
 under Chapters 4201 and 4202.
 Sec. 1202.105.  INDEPENDENT REVIEW PROCESS; PAYMENT OF
 CLAIMS.  (a)  An affected individual may appeal a health benefit
 plan issuer's rescission decision to an independent review
 organization not later than the 45th day after the date the
 individual receives notice under Section 1202.104.
 (b)  A health benefit plan issuer shall comply with all
 requests for information made by the independent review
 organization and with the independent review organization's
 determination regarding the appropriateness of the issuer's
 decision to rescind.
 (c)  A health benefit plan issuer shall pay all otherwise
 valid medical claims under an individual's plan until the later of:
 (1)  the date on which an independent review
 organization determines that the decision to rescind is
 appropriate; or
 (2)  the time to appeal to an independent review
 organization has expired without an affected individual initiating
 an appeal.
 Sec. 1202.106.  RESCISSION AUTHORIZED; RECOVERY OF CLAIMS
 PAID. (a)  A health benefit plan issuer may rescind a health
 benefit plan covering an affected individual on the later of:
 (1)  the date an independent review organization
 determines that rescission is appropriate; or
 (2)  the 45th day after the date an affected individual
 receives notice under Section 1202.104, if the individual has not
 initiated an appeal.
 (b)  An issuer that rescinds a health benefit plan under this
 section may seek to recover from an affected individual amounts
 paid for the individual's medical claims under the rescinded health
 benefit plan.
 (c)  An issuer that rescinds a health benefit plan under this
 section may not offset against or recoup or recover from a physician
 or health care provider amounts paid for medical claims under a
 rescinded health benefit plan.  This subsection may not be waived,
 voided, or modified by contract.
 Sec. 1202.107.  RESCISSION RELATED TO PREEXISTING
 CONDITION; STANDARDS.  (a)  For purposes of this subchapter, a
 rescission for a preexisting condition is appropriate if, within
 the 18-month period immediately preceding the date on which an
 application for coverage under a health benefit plan is made, an
 affected individual received or was advised by a physician or
 health care provider to seek medical advice, diagnosis, care, or
 treatment for a physical or mental condition, regardless of the
 cause, and the individual's failure to disclose the condition:
 (1)  affects the risks assumed under the health benefit
 plan; and
 (2)  is undertaken with the intent to deceive the
 health benefit plan issuer.
 (b)  A health benefit plan issuer may not rescind a health
 benefit plan based on a preexisting condition of a newborn
 delivered after the application for coverage is made or as may
 otherwise be prohibited by law.
 Sec. 1202.108.  RESCISSION FOR MISREPRESENTATION;
 STANDARDS.  For purposes of this subchapter, a rescission for a
 misrepresentation not related to a preexisting condition is
 inappropriate unless the misrepresentation:
 (1) is of a material fact;
 (2)  affects the risks assumed under the health benefit
 plan; and
 (3)  is made with the intent to deceive the health
 benefit plan issuer.
 Sec. 1202.109.  REMEDIES NOT EXCLUSIVE. The remedies
 provided by this subchapter are not exclusive and are in addition to
 any other remedy or procedure provided by law or at common law.
 Sec. 1202.110.  RULES.  The commissioner shall adopt rules
 necessary to implement and administer this subchapter.
 Sec. 1202.111.  SANCTIONS AND PENALTIES. A health benefit
 plan issuer that violates this subchapter commits an unfair
 practice in violation of Chapter 541 and is subject to sanctions and
 penalties under Chapter 82.
 Sec. 1202.112.  CONFIDENTIALITY. (a)  A record, report, or
 other information received or maintained by a health benefit plan
 issuer, including any material received or developed during a
 review of a rescission decision under this subchapter, is
 confidential.
 (b)  A health benefit plan issuer may not disclose the
 identity of an individual or a decision to rescind an individual's
 health benefit plan unless:
 (1)  an independent review organization determines the
 decision to rescind is appropriate; or
 (2)  the time to appeal has expired without an affected
 individual initiating an appeal.
 SECTION 1.003. Subtitle G, Title 8, Insurance Code, is
 amended by adding Chapter 1515 to read as follows:
 CHAPTER 1515. INFORMATION CONCERNING RESCINDED HEALTH BENEFIT
 PLANS
 Sec. 1515.001.  DEFINITION.  In this chapter, "coverage
 document" means a policy or certificate evidencing the coverage of
 an individual or group under a health benefit plan described by
 Section 1515.002.
 Sec. 1515.002.  APPLICABILITY. (a)  This chapter applies
 only to a health benefit plan, including a small or large employer
 health benefit plan written under Chapter 1501, that provides
 benefits for medical or surgical expenses incurred as a result of a
 health condition, accident, or sickness, including an individual,
 group, blanket, or franchise insurance policy or insurance
 agreement, a group hospital service contract, or an individual or
 group evidence of coverage or similar coverage document that is
 offered by:
 (1) an insurance company;
 (2)  a group hospital service corporation operating
 under Chapter 842;
 (3)  a fraternal benefit society operating under
 Chapter 885;
 (4)  a stipulated premium company operating under
 Chapter 884;
 (5) a reciprocal exchange operating under Chapter 942;
 (6) a Lloyd's plan operating under Chapter 941;
 (7)  a health maintenance organization operating under
 Chapter 843;
 (8)  a multiple employer welfare arrangement that holds
 a certificate of authority under Chapter 846; or
 (9)  an approved nonprofit health corporation that
 holds a certificate of authority under Chapter 844.
 (b) This chapter does not apply to:
 (1) a health benefit plan that provides coverage only:
 (A)  for a specified disease or diseases or under
 an individual limited benefit policy;
 (B) for accidental death or dismemberment;
 (C)  as a supplement to a liability insurance
 policy; or
 (D) for dental or vision care;
 (2)  disability income insurance coverage or a
 combination of accident only and disability income insurance
 coverage;
 (3) credit insurance coverage;
 (4) a hospital confinement indemnity policy;
 (5)  a Medicare supplemental policy as defined by
 Section 1882(g)(1), Social Security Act (42 U.S.C. Section 1395ss),
 as amended;
 (6) a workers' compensation insurance policy;
 (7)  medical payment insurance coverage provided under
 a motor vehicle insurance policy; or
 (8)  a long-term care insurance policy, including a
 nursing home fixed indemnity policy, unless the commissioner
 determines that the policy provides benefits so comprehensive that
 the policy is a health benefit plan described by Subsection (a) and
 is not exempted from the application of this chapter.
 Sec. 1515.003.  REPORT. (a)  Each health benefit plan
 issuer authorized to issue coverage documents in this state shall
 submit a report to the department containing the rescission rates
 of coverage documents issued by the issuer.
 (b)  In addition to the rescission rates described by
 Subsection (a), the report must contain:
 (1)  the number of individuals whose coverage document
 was rescinded by the health benefit plan issuer during the
 reporting period for each type of health benefit plan to which this
 chapter applies;
 (2)  the total number of enrollees that were covered by
 rescinded coverage documents before those documents were
 rescinded; and
 (3)  the reasons for rescission of rescinded coverage
 documents for each type of health benefit plan to which this chapter
 applies.
 (c)  The commissioner shall adopt rules necessary to
 implement this section, including rules concerning any applicable
 reporting period and the form of the report required under
 Subsection (a).
 Sec. 1515.004.  INTERNET POSTING; CONSUMER HOTLINE.
 (a)  The department shall post on the department's Internet
 website:
 (1)  the information contained in the reports received
 under Section 1515.003 that is not confidential or proprietary; and
 (2)  a form through which consumers may report
 rescission of a health benefit plan and complaints or suspected
 violations of the law governing the rescission of health benefit
 plans.
 (b)  For purposes of Subsection (a), aggregated information
 regarding a health benefit plan issuer's rescission rates is not
 confidential or proprietary.
 (c)  The department shall operate a toll-free telephone
 hotline to:
 (1)  respond to consumer inquiries concerning the
 rescission of health benefit plans; and
 (2)  provide information to consumers concerning the
 rescission of health benefit plans and technical assistance with
 the completion of the form described by Subsection (a)(2).
 SECTION 1.004. Section 4202.002, Insurance Code, is amended
 to read as follows:
 Sec. 4202.002. ADOPTION OF STANDARDS FOR INDEPENDENT REVIEW
 ORGANIZATIONS. (a) The commissioner shall adopt standards and
 rules for:
 (1) the certification, selection, and operation of
 independent review organizations to perform independent review
 described by Subchapter C, Chapter 1202, or Subchapter I, Chapter
 4201; and
 (2) the suspension and revocation of the
 certification.
 (b) The standards adopted under this section must ensure:
 (1) the timely response of an independent review
 organization selected under this chapter;
 (2) the confidentiality of medical records
 transmitted to an independent review organization for use in
 conducting an independent review;
 (3) the qualifications and independence of each
 physician or other health care provider making a review
 determination for an independent review organization;
 (4) the fairness of the procedures used by an
 independent review organization in making review determinations;
 [and]
 (5) the timely notice to an enrollee of the results of
 an independent review, including the clinical basis for the review
 determination; and
 (6)  that review of a rescission decision based on a
 preexisting condition be conducted under the direction of a
 physician.
 SECTION 1.005. Sections 4202.003, 4202.004, and 4202.006,
 Insurance Code, are amended to read as follows:
 Sec. 4202.003. REQUIREMENTS REGARDING TIMELINESS OF
 DETERMINATION. The standards adopted under Section 4202.002 must
 require each independent review organization to make the
 organization's determination:
 (1) for a life-threatening condition as defined by
 Section 4201.002, not later than the earlier of:
 (A) the fifth day after the date the organization
 receives the information necessary to make the determination; or
 (B) the eighth day after the date the
 organization receives the request that the determination be made;
 and
 (2) for a condition other than a life-threatening
 condition or of the appropriateness of a rescission under
 Subchapter C, Chapter 1202, not later than the earlier of:
 (A) the 15th day after the date the organization
 receives the information necessary to make the determination; or
 (B) the 20th day after the date the organization
 receives the request that the determination be made.
 Sec. 4202.004. CERTIFICATION. To be certified as an
 independent review organization under this chapter, an
 organization must submit to the commissioner an application in the
 form required by the commissioner. The application must include:
 (1) for an applicant that is publicly held, the name of
 each shareholder or owner of more than five percent of any of the
 applicant's stock or options;
 (2) the name of any holder of the applicant's bonds or
 notes that exceed $100,000;
 (3) the name and type of business of each corporation
 or other organization that the applicant controls or is affiliated
 with and the nature and extent of the control or affiliation;
 (4) the name and a biographical sketch of each
 director, officer, and executive of the applicant and of any entity
 listed under Subdivision (3) and a description of any relationship
 the named individual has with:
 (A) a health benefit plan;
 (B) a health maintenance organization;
 (C) an insurer;
 (D) a utilization review agent;
 (E) a nonprofit health corporation;
 (F) a payor;
 (G) a health care provider; or
 (H) a group representing any of the entities
 described by Paragraphs (A) through (G);
 (5) the percentage of the applicant's revenues that
 are anticipated to be derived from independent reviews conducted
 under Subchapter I, Chapter 4201;
 (6) a description of the areas of expertise of the
 physicians or other health care providers making review
 determinations for the applicant; and
 (7) the procedures to be used by the applicant in
 making independent review determinations under Subchapter C,
 Chapter 1202, or Subchapter I, Chapter 4201.
 Sec. 4202.006. PAYORS FEES. (a) The commissioner shall
 charge payors fees in accordance with this chapter as necessary to
 fund the operations of independent review organizations.
 (b)  A health benefit plan issuer shall pay for an
 independent review of a rescission decision under Subchapter C,
 Chapter 1202.
 SECTION 1.006. Section 4202.009, Insurance Code, is amended
 to read as follows:
 Sec. 4202.009. CONFIDENTIAL INFORMATION. (a) Information
 that reveals the identity of a physician or other individual health
 care provider who makes a review determination for an independent
 review organization is confidential.
 (b)  A record, report, or other information received or
 maintained by an independent review organization, including any
 material received or developed during a review of a rescission
 decision under Subchapter C, Chapter 1202, is confidential.
 (c)  An independent review organization may not disclose the
 identity of an affected individual or an issuer's decision to
 rescind a health benefit plan under Subchapter C, Chapter 1202,
 unless:
 (1)  an independent review organization determines the
 decision to rescind is appropriate; or
 (2)  the time to appeal a rescission under that
 subchapter has expired without an affected individual initiating an
 appeal.
 SECTION 1.007. Subsection (a), Section 4202.010, Insurance
 Code, is amended to read as follows:
 (a) An independent review organization conducting an
 independent review under Subchapter C, Chapter 1202, or Subchapter
 I, Chapter 4201, is not liable for damages arising from the review
 determination made by the organization.
 SECTION 1.008. The commissioner of insurance shall adopt
 rules under Subsection (c), Section 1515.003, Insurance Code, as
 added by this article, not later than January 1, 2010. The rules
 must require health benefit plan issuers to submit the first report
 under Section 1515.003, Insurance Code, as added by this article,
 not later than April 1, 2010.
 SECTION 1.009. The change in law made by this article
 applies only to an insurance policy that is delivered, issued for
 delivery, or renewed on or after the effective date of this Act. An
 insurance policy that is delivered, issued for delivery, or renewed
 before the effective date of this Act is governed by the law as it
 existed before the effective date of this Act, and that law is
 continued in effect for that purpose.
 ARTICLE 2. MEDICAL LOSS RATIO
 SECTION 2.001. Subtitle A, Title 8, Insurance Code, is
 amended by adding Chapter 1223 to read as follows:
 CHAPTER 1223. MEDICAL LOSS RATIO
 Sec. 1223.001. DEFINITIONS. In this chapter:
 (1)  "Enrollee" has the meaning assigned by Section
 1457.001.
 (2)  "Evidence of coverage" has the meaning assigned by
 Section 843.002.
 (3)  "Market segment" means, as applicable, one of the
 following categories of health benefit plans issued by a health
 benefit plan issuer:
 (A)  individual evidences of coverage issued by a
 health maintenance organization;
 (B) individual preferred provider benefit plans;
 (C)  evidences of coverage issued by a health
 maintenance organization to small employers as defined by Section
 1501.002;
 (D)  preferred provider benefit plans issued to
 small employers as defined by Section 1501.002;
 (E)  evidences of coverage issued by a health
 maintenance organization to large employers as defined by Section
 1501.002; and
 (F)  preferred provider benefit plans issued to
 large employers as defined by Section 1501.002.
 (4)  "Medical loss ratio" means direct losses incurred
 for all preferred provider benefit plans issued by an insurer
 divided by direct premiums earned for all preferred provider
 benefit plans issued by that insurer.  This amount may not include
 home office and overhead costs, advertising costs, network
 development costs, commissions and other acquisition costs, taxes,
 capital costs, administrative costs, utilization review costs, or
 claims processing costs.
 Sec. 1223.002.  APPLICABILITY OF CHAPTER. (a)  This chapter
 applies to a health benefit plan issuer that provides benefits for
 medical or surgical expenses incurred as a result of a health
 condition, accident, or sickness, including an individual, group,
 blanket, or franchise insurance policy or insurance agreement, a
 group hospital service contract, or an individual or group evidence
 of coverage or similar coverage document that is offered by:
 (1) an insurance company;
 (2)  a group hospital service corporation operating
 under Chapter 842;
 (3)  a fraternal benefit society operating under
 Chapter 885;
 (4)  a stipulated premium company operating under
 Chapter 884;
 (5) an exchange operating under Chapter 942;
 (6)  a health maintenance organization operating under
 Chapter 843;
 (7)  a multiple employer welfare arrangement that holds
 a certificate of authority under Chapter 846; or
 (8)  an approved nonprofit health corporation that
 holds a certificate of authority under Chapter 844.
 (b)  Notwithstanding any other law, this chapter applies to a
 health benefit plan issuer with respect to a standard health
 benefit plan provided under Chapter 1507.
 (c)  Notwithstanding Section 1501.251 or any other law, this
 chapter applies to a health benefit plan issuer with respect to
 coverage under a small employer health benefit plan subject to
 Chapter 1501.
 Sec. 1223.003.  EXCEPTIONS.  This chapter does not apply
 with respect to:
 (1) a plan that provides coverage:
 (A)  for wages or payments in lieu of wages for a
 period during which an employee is absent from work because of
 sickness or injury;
 (B)  as a supplement to a liability insurance
 policy;
 (C) for credit insurance;
 (D) only for dental or vision care;
 (E) only for hospital expenses; or
 (F) only for indemnity for hospital confinement;
 (2)  a Medicare supplemental policy as defined by
 Section 1882(g)(1), Social Security Act (42 U.S.C. Section 1395ss);
 (3)  a Medicaid managed care program operated under
 Chapter 533, Government Code;
 (4)  Medicaid programs operated under Chapter 32, Human
 Resources Code;
 (5)  the state child health plan operated under Chapter
 62 or 63, Health and Safety Code;
 (6) a workers' compensation insurance policy; or
 (7)  medical payment insurance coverage provided under
 a motor vehicle insurance policy.
 Sec. 1223.004.  NOTIFICATION OF MEDICAL LOSS RATIO, MEDICAL
 COST MANAGEMENT, AND HEALTH EDUCATION COST. (a)  A health benefit
 plan issuer shall report its medical loss ratio for each market
 segment, as applicable, with the annual report required under
 Section 843.155 or 1301.009.  Beginning in the fourth year during
 which a health benefit plan issuer is required to make a report
 under this section, the issuer may report the medical loss ratio as
 a three-year rolling average.
 (b)  Each health benefit plan issuer shall include in the
 report described by Subsection (a), for each market segment, a
 separate report of costs attributed to medical cost management and
 health education. The commissioner by rule shall prescribe the
 reporting requirements for the costs, which may include:
 (1) case management activities;
 (2) utilization review;
 (3)  detection and prevention of payment of fraudulent
 requests for reimbursement;
 (4)  network access fees to preferred provider
 organizations and other network-based health benefit plans,
 including prescription drug networks, and allocated internal
 salaries and related costs associated with network development or
 provider contracting;
 (5)  consumer education solely relating to health
 improvement and relying on the direct involvement of health
 personnel, including smoking cessation and disease management
 programs and other programs that involve medical education;
 (6)  telephone hotlines, including nurse hotlines,
 that provide enrollees health information and advice regarding
 medical care; and
 (7)  expenses for internal and external appeals
 processes.
 (c)  The department shall post on the department's Internet
 website or another website maintained by the department for the
 benefit of consumers or enrollees:
 (1)  the information received under Subsections (a) and
 (b);
 (2)  an explanation of the meaning of the term "medical
 loss ratio," how the medical loss ratio is calculated, and how the
 ratio may affect consumers or enrollees; and
 (3)  an explanation of the types of activities and
 services classified as medical cost management and health
 education, how the costs for these activities and services are
 calculated, what those costs, when aggregated with a medical loss
 ratio, mean, and how the costs might affect consumers or enrollees.
 (d)  A health benefit plan issuer shall provide each enrollee
 or the plan sponsor, as applicable, with the Internet website
 address at which the enrollee or plan sponsor may access the
 information described by Subsection (c).  A health benefit plan
 issuer must provide the information required under this subsection:
 (1)  to an enrollee, at the time of the initial
 enrollment of the enrollee in a health benefit plan issued by the
 health benefit plan issuer; and
 (2) at the time of renewal of a health benefit plan to:
 (A)  each enrollee, if the health benefit plan is
 an individual health benefit plan; or
 (B)  the plan sponsor, if the health benefit plan
 is a group health benefit plan.
 (e)  The commissioner shall adopt rules necessary to
 implement this section.
 SECTION 2.002. The change in law made by this article
 applies only to a health benefit plan that is delivered, issued for
 delivery, or renewed on or after January 1, 2011. A health benefit
 plan that is delivered, issued for delivery, or renewed before
 January 1, 2011, is covered by the law in effect at the time the
 health benefit plan was delivered, issued for delivery, or renewed,
 and that law is continued in effect for that purpose.
 ARTICLE 3. PREMIUM RATE INCREASES FOR SMALL EMPLOYER HEALTH
 BENEFIT PLANS
 SECTION 3.001. Subchapter D, Chapter 501, Insurance Code,
 is amended by amending Sections 501.151 and 501.153 and adding
 Section 501.160 to read as follows:
 Sec. 501.151. POWERS AND DUTIES OF OFFICE. (a) The
 office:
 (1) may assess the impact of insurance rates, rules,
 and forms on insurance consumers in this state; [and]
 (2) shall advocate in the office's own name positions
 determined by the public counsel to be most advantageous to a
 substantial number of insurance consumers; and
 (3)  shall accept from a small employer, an eligible
 employee, or an eligible employee's dependent and, if appropriate,
 refer to the commissioner, a complaint described by Section
 501.160.
 (b)  The decision to refer a complaint to the commissioner
 under Subsection (a) is at the public counsel's sole discretion.
 Sec. 501.153. AUTHORITY TO APPEAR, INTERVENE, OR INITIATE.
 The public counsel:
 (1) may appear or intervene, as a party or otherwise,
 as a matter of right before the commissioner or department on behalf
 of insurance consumers, as a class, in matters involving:
 (A) rates, rules, and forms affecting:
 (i) property and casualty insurance;
 (ii) title insurance;
 (iii) credit life insurance;
 (iv) credit accident and health insurance;
 or
 (v) any other line of insurance for which
 the commissioner or department promulgates, sets, adopts, or
 approves rates, rules, or forms;
 (B) rules affecting life, health, or accident
 insurance; or
 (C) withdrawal of approval of policy forms:
 (i) in proceedings initiated by the
 department under Sections 1701.055 and 1701.057; or
 (ii) if the public counsel presents
 persuasive evidence to the department that the forms do not comply
 with this code, a rule adopted under this code, or any other law;
 (2) may initiate or intervene as a matter of right or
 otherwise appear in a judicial proceeding involving or arising from
 an action taken by an administrative agency in a proceeding in which
 the public counsel previously appeared under the authority granted
 by this chapter;
 (3) may appear or intervene, as a party or otherwise,
 as a matter of right on behalf of insurance consumers as a class in
 any proceeding in which the public counsel determines that
 insurance consumers are in need of representation, except that the
 public counsel may not intervene in an enforcement or parens
 patriae proceeding brought by the attorney general; [and]
 (4) may appear or intervene before the commissioner or
 department as a party or otherwise on behalf of small commercial
 insurance consumers, as a class, in a matter involving rates,
 rules, or forms affecting commercial insurance consumers, as a
 class, in any proceeding in which the public counsel determines
 that small commercial consumers are in need of representation; and
 (5)  may appear before the commissioner on behalf of a
 small employer, eligible employee, or eligible employee's
 dependent in a complaint the office refers to the commissioner
 under Section 501.160.
 Sec. 501.160.  COMPLAINT RESOLUTION FOR CERTAIN PREMIUM RATE
 INCREASES. (a)  A small employer, an eligible employee, or an
 eligible employee's dependent may file a complaint with the office
 alleging that a rate is excessive for the risks to which the rate
 applies, if the percentage increase in the premium rate charged to a
 small employer under Subchapter E, Chapter 1501, for a new rating
 period exceeds 20 percent.
 (b)  The office shall refer a complaint received under
 Subsection (a) to the commissioner if the office determines that
 the complaint substantially attests to a rate charged that is
 excessive for the risks to which the rate applies.  A rate may not be
 considered excessive for the risks to which the rate applies solely
 because the percentage increase in the premium rate charged exceeds
 the percentage described by Subsection (a).
 (c)  With respect to a complaint filed under Subsection (a),
 the office may issue a subpoena applicable throughout the state
 that requires the production of records.
 (d)  On application of the office in the case of disobedience
 of a subpoena, a district court may issue an order requiring any
 individual or person, including a small employer health benefit
 plan issuer described by Section 1501.002, that is subpoenaed to
 obey the subpoena and produce records, if the individual or person
 has refused to do so. An application under this subsection must be
 made in a district court in Travis County.
 SECTION 3.002. Section 1501.205, Insurance Code, is amended
 by adding Subsection (d) to read as follows:
 (d)  On the request of a small employer, a small employer
 health benefit plan issuer shall disclose the percentage change in
 the risk load assessed to a small employer group to the group, along
 with the percentage change attributable exclusively to any change
 in case characteristics.
 SECTION 3.003. Subchapter E, Chapter 1501, Insurance Code,
 is amended by adding Section 1501.2131 and amending Section
 1501.214 to read as follows:
 Sec. 1501.2131.  COMPLAINT FACILITATION FOR PREMIUM RATE
 ADJUSTMENTS. If the percentage increase in the premium rate
 charged to a small employer for a new rating period exceeds 20
 percent, the small employer, an eligible employee, or an eligible
 employee's dependent may file a complaint with the office of public
 insurance counsel as provided by Section 501.160.  The complaint
 facilitation under this section and Chapter 501 is not exclusive
 and is in addition to any other remedy or complaint procedure
 provided by law or rule.
 Sec. 1501.214. ENFORCEMENT. (a)  Subject to Subsection
 (b), if [If] the commissioner determines that a small employer
 health benefit plan issuer subject to this chapter exceeds the
 applicable premium rate established under this subchapter, the
 commissioner may order restitution and assess penalties as provided
 by Chapter 82.
 (b)  The commissioner shall enter an order under this section
 if the commissioner makes the finding described by Section
 1501.653.
 SECTION 3.004. Chapter 1501, Insurance Code, is amended by
 adding Subchapter N to read as follows:
 SUBCHAPTER N.  RESOLUTION OF CERTAIN COMPLAINTS AGAINST SMALL
 EMPLOYER HEALTH BENEFIT PLAN ISSUERS
 Sec. 1501.651. DEFINITIONS. In this subchapter:
 (1)  "Honesty-in-premium account" means the account
 established under Section 1501.656.
 (2)  "Office" means the office of public insurance
 counsel.
 Sec. 1501.652.  COMPLAINT RESOLUTION PROCEDURE. (a)  On the
 receipt of a referral of a complaint from the office of public
 insurance counsel under Section 501.160, the commissioner shall
 request written memoranda from the office and the small employer
 health benefit plan issuer that is the subject of the complaint.
 (b)  After receiving the initial memoranda described by
 Subsection (a), the commissioner may request one rebuttal
 memorandum from the office.
 (c)  The commissioner may by rule limit the number of
 exhibits submitted with or the time frame allowed for the submittal
 of the memoranda described by Subsection (a) or (b).
 Sec. 1501.653.  ORDER; FINDINGS.  The commissioner shall
 issue an order under Section 1501.214(b) if the commissioner
 determines that the rate complained of is excessive for the risks to
 which the rate applies.
 Sec. 1501.654.  COSTS.  The office may request, and the
 commissioner may award to the office, reasonable costs and fees
 associated with the investigation and resolution of a complaint
 filed under Section 501.160 and disposed of in accordance with this
 subchapter.
 Sec. 1501.655.  ASSESSMENT.  (a)  The commissioner may make
 an assessment against each small employer health benefit plan
 issuer in an amount that is sufficient to cover the costs of
 investigating and resolving a complaint filed under Section 501.160
 and disposed of in accordance with this subchapter.
 (b)  The commissioner shall deposit assessments collected
 under this section to the credit of the honesty-in-premium account.
 Sec. 1501.656.  HONESTY-IN-PREMIUM ACCOUNT.  (a)  The
 honesty-in-premium account is an account in the general revenue
 fund that may be appropriated only to cover the cost associated with
 the investigation and resolution of a complaint filed under Section
 501.160 and disposed of in accordance with this subchapter.
 (b)  Interest earned on the honesty-in-premium account shall
 be credited to the account. The account is exempt from the
 application of Section 403.095, Government Code.
 Sec. 1501.657.  RATE CHANGE NOT PROHIBITED.  Nothing in this
 subchapter prohibits a small employer health benefit plan issuer
 from, at any time, offering a different rate to the group whose rate
 is the subject of a complaint.
 SECTION 3.005. The change in law made by Chapter 1501,
 Insurance Code, as amended by this article, applies only to a small
 employer health benefit plan that is delivered, issued for
 delivery, or renewed on or after January 1, 2010. A small employer
 health benefit plan that is delivered, issued for delivery, or
 renewed before January 1, 2010, is covered by the law in effect at
 the time the health benefit plan was delivered, issued for
 delivery, or renewed, and that law is continued in effect for that
 purpose.
 ARTICLE 4. PHYSICIAN RANKING BY HEALTH BENEFIT PLAN ISSUERS
 SECTION 4.001. Subtitle F, Title 8, Insurance Code, is
 amended by adding Chapter 1460 to read as follows:
 CHAPTER 1460.  STANDARDS REQUIRED REGARDING CERTAIN PHYSICIAN
 RANKINGS BY HEALTH BENEFIT PLANS
 Sec. 1460.001. DEFINITIONS. In this chapter:
 (1)  "Health benefit plan issuer" means an entity
 authorized under this code or another insurance law of this state
 that provides health insurance or health benefits in this state,
 including:
 (A) an insurance company;
 (B)  a group hospital service corporation
 operating under Chapter 842;
 (C)  a health maintenance organization operating
 under Chapter 843; and
 (D)  a stipulated premium company operating under
 Chapter 884.
 (2)  "Physician" means an individual licensed to
 practice medicine in this state or another state of the United
 States.
 Sec. 1460.002. EXEMPTION. This chapter does not apply to:
 (1)  a Medicaid managed care program operated under
 Chapter 533, Government Code;
 (2)  a Medicaid program operated under Chapter 32,
 Human Resources Code;
 (3)  the child health plan program under Chapter 62,
 Health and Safety Code, or the health benefits plan for children
 under Chapter 63, Health and Safety Code; or
 (4)  a Medicare supplement benefit plan, as defined by
 Chapter 1652.
 Sec. 1460.003.  PHYSICIAN RANKING REQUIREMENTS.  (a)  A
 health benefit plan issuer, including a subsidiary or affiliate,
 may not rank physicians, classify physicians into tiers based on
 performance, or publish physician-specific information that
 includes rankings, tiers, ratings, or other comparisons of a
 physician's performance against standards, measures, or other
 physicians, unless:
 (1)  the standards used by the health benefit plan
 issuer conform to nationally recognized standards and guidelines as
 required by rules adopted under Section 1460.005;
 (2)  the standards and measurements to be used by the
 health benefit plan issuer are disclosed to each affected physician
 before any evaluation period used by the health benefit plan
 issuer; and
 (3)  each affected physician is afforded, before any
 publication or other public dissemination, an opportunity to
 dispute the ranking or classification through a process that
 includes due process protections that conform to protections
 described by 42 U.S.C. Section 11112.
 (b)  This section does not apply to the publication of a list
 of network physicians and providers if ratings or comparisons are
 not made.
 Sec. 1460.004.  DUTIES OF PHYSICIANS.  A physician may not
 require or request that a patient of the physician enter into an
 agreement under which the patient agrees not to:
 (1) rank or otherwise evaluate the physician;
 (2) participate in surveys regarding the physician; or
 (3)  in any way comment on the patient's opinion of the
 physician.
 Sec. 1460.005.  RULES; STANDARDS. (a)  The commissioner
 shall adopt rules in the manner prescribed by Subchapter A, Chapter
 36, as necessary to implement this chapter.
 (b)  The commissioner shall adopt rules as necessary to
 ensure that a health benefit plan issuer that uses a physician
 ranking system complies with the standards and guidelines described
 by Subsection (c).
 (c)  In adopting rules under this section, the commissioner
 shall consider the standards and guidelines prescribed by
 nationally recognized organizations that establish or promote
 guidelines and performance measures emphasizing quality of health
 care, including the National Quality Forum and the AQA Alliance.  If
 neither the National Quality Forum nor the AQA Alliance has
 established standards or guidelines regarding an issue, the
 commissioner shall consider the standards and guidelines
 prescribed by the National Committee for Quality Assurance and
 other similar national organizations.
 Sec. 1460.006.  DUTIES OF HEALTH BENEFIT PLAN ISSUER. A
 health benefit plan issuer shall ensure that:
 (1)  physicians being measured are actively involved in
 the development of the standards used under this chapter; and
 (2)  the measures and methodology used in the
 comparison programs described by Section 1460.003 are transparent
 and valid.
 Sec. 1460.007.  SANCTIONS; DISCIPLINARY ACTIONS. (a)  A
 health benefit plan issuer that violates this chapter or a rule
 adopted under this chapter is subject to sanctions and disciplinary
 actions under Chapters 82 and 84.
 (b)  A violation of this chapter by a physician constitutes
 grounds for disciplinary action by the Texas Medical Board,
 including imposition of an administrative penalty.
 SECTION 4.002. (a) A health benefit plan issuer shall
 comply with Chapter 1460, Insurance Code, as added by this article,
 not later than December 31, 2009.
 (b) A health benefit plan issuer is not subject to sanctions
 or disciplinary actions under Section 1460.007, Insurance Code, as
 added by this article, before January 1, 2010.
 ARTICLE 5. NO APPROPRIATION; EFFECTIVE DATE
 SECTION 5.001. This Act does not make an appropriation. A
 provision in this Act that creates a new governmental program,
 creates a new entitlement, or imposes a new duty on a governmental
 entity is not mandatory during a fiscal period for which the
 legislature has not made a specific appropriation to implement the
 provision.
 SECTION 5.002. Except as otherwise provided by this Act,
 this Act takes effect immediately if it receives a vote of
 two-thirds of all the members elected to each house, as provided by
 Section 39, Article III, Texas Constitution. If this Act does not
 receive the vote necessary for immediate effect, this Act takes
 effect September 1, 2009.