1 | 1 | | 81R11056 TRH-D |
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2 | 2 | | By: Davis, Wendy S.B. No. 2130 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to providers of last resort. |
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8 | 8 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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9 | 9 | | SECTION 1. Section 39.106, Utilities Code, is amended by |
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10 | 10 | | amending Subsections (b), (c), and (e), and adding Subsections |
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11 | 11 | | (b-1), (b-2), (b-3), (c-1), (c-2), (c-3), (e-1), (e-2), (e-3), |
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12 | 12 | | (e-4), (e-5), (e-6), and (h) to read as follows: |
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13 | 13 | | (b) A provider of last resort shall offer a standard retail |
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14 | 14 | | service package for each class of customers designated by the |
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15 | 15 | | commission. A standard retail service package is limited to: |
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16 | 16 | | (1) basic electric service; |
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17 | 17 | | (2) customer access to a call center for inquiries |
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18 | 18 | | regarding the service; |
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19 | 19 | | (3) standard retail billing performed by the provider |
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20 | 20 | | or an agent; and |
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21 | 21 | | (4) benefits for low-income customers provided under |
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22 | 22 | | Section 39.903 [at a fixed, nondiscountable rate approved by the |
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23 | 23 | | commission]. |
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24 | 24 | | (b-1) A provider of last resort shall provide billing and |
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25 | 25 | | collection services for a retail electric provider that has |
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26 | 26 | | defaulted on payments to the servicer of a transition bond or |
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27 | 27 | | payments to a transmission and distribution utility. |
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28 | 28 | | (b-2) A provider of last resort shall include in each |
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29 | 29 | | billing statement sent to a residential customer: |
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30 | 30 | | (1) a notice that informs the customer that other |
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31 | 31 | | competitive products or services may be available from the provider |
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32 | 32 | | or from another competitive retail electric provider; |
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33 | 33 | | (2) contact information for the provider; and |
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34 | 34 | | (3) a message from the commission that: |
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35 | 35 | | (A) is in the form of a bill insert with "A |
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36 | 36 | | Message from the Public Utility Commission" as a header; |
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37 | 37 | | (B) addresses the reason the customer has been |
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38 | 38 | | transitioned to a provider of last resort; |
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39 | 39 | | (C) explains the continuity of service purpose |
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40 | 40 | | for the transition and the temporary nature of the service as |
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41 | 41 | | emergency service; and |
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42 | 42 | | (D) directs the customer to information |
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43 | 43 | | available on the www.powertochoose.org Internet website or at a |
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44 | 44 | | toll-free number established for that purpose. |
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45 | 45 | | (b-3) A provider of last resort shall: |
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46 | 46 | | (1) charge the provider's customers a market-based, |
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47 | 47 | | month-to-month rate identical to the rate charged to the provider's |
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48 | 48 | | new and existing customers in the same customer class; and |
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49 | 49 | | (2) post the provider's standard retail service |
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50 | 50 | | package on the commission's Internet website or provide a |
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51 | 51 | | description of the service and rate plan to the commission and |
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52 | 52 | | ERCOT. |
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53 | 53 | | (c) A provider of last resort shall provide the standard |
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54 | 54 | | retail service package to: |
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55 | 55 | | (1) any requesting customer in the territory for which |
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56 | 56 | | it is the provider of last resort; and |
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57 | 57 | | (2) each customer assigned to the provider of last |
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58 | 58 | | resort during a mass transition of customers. |
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59 | 59 | | (c-1) A provider of last resort may charge customers |
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60 | 60 | | assigned to the provider in a mass transition of customers a rate |
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61 | 61 | | that is lower than the emergency rate as determined on the date of |
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62 | 62 | | the transition, if the lower rate is applied to all transitioned |
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63 | 63 | | customers. A provider of last resort may market to customers |
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64 | 64 | | assigned to the provider pursuant to a mass transition on a |
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65 | 65 | | nondiscriminatory basis the same competitive products the provider |
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66 | 66 | | offers to the provider's similarly situated nontransitioned |
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67 | 67 | | customers. Marketing made to a transitioned customer under this |
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68 | 68 | | subsection must inform the customer that the customer has the right |
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69 | 69 | | to switch the customer's service to a different retail electric |
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70 | 70 | | provider, or accept from the provider of last resort a competitive |
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71 | 71 | | product other than the standard retail service package, if the |
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72 | 72 | | provider offers such a competitive product. A customer may agree to |
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73 | 73 | | a long-term contract for nonemergency service with the provider of |
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74 | 74 | | last resort. A customer who has enrolled in a nonemergency product |
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75 | 75 | | or service with a provider of last resort is not subsequently |
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76 | 76 | | considered a transitioned customer. |
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77 | 77 | | (c-2) When a customer is transitioned to emergency service, |
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78 | 78 | | ERCOT, the provider of last resort, and the transitioning retail |
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79 | 79 | | electric provider shall notify the customer. The notice must be |
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80 | 80 | | given not later than the second day after the date ERCOT and the |
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81 | 81 | | transitioning retail electric provider become aware that the |
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82 | 82 | | customer will be transitioned and customer contact information is |
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83 | 83 | | available. If the customer cannot be reached during that time, |
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84 | 84 | | notice must be given as soon as practicable. ERCOT shall notify |
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85 | 85 | | transitioned customers by all reasonable means, including a |
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86 | 86 | | postcard containing the official commission seal with language and |
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87 | 87 | | format approved by the commission, an automated phone call, or an |
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88 | 88 | | automated electronic mail. ERCOT shall study the effectiveness of |
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89 | 89 | | each method of notification and report the results to the |
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90 | 90 | | commission. The notice must include: |
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91 | 91 | | (1) the reason for the transition; |
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92 | 92 | | (2) a telephone number for the transitioning retail |
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93 | 93 | | electric provider; |
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94 | 94 | | (3) a statement informing the customer that the |
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95 | 95 | | customer will receive a separate notice from the provider of last |
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96 | 96 | | resort that will disclose the date the provider will begin |
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97 | 97 | | providing service to the customer; and |
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98 | 98 | | (4) if applicable: |
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99 | 99 | | (A) the customer's deposit plus accrued |
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100 | 100 | | interest; or |
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101 | 101 | | (B) a statement that the deposit will be returned |
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102 | 102 | | within seven days of the transition. |
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103 | 103 | | (c-3) If a customer does not elect to change service from |
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104 | 104 | | the emergency service of a provider of last resort to a competitive |
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105 | 105 | | product or service, the provider may switch the customer's service |
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106 | 106 | | to the provider's regularly offered product. The provider shall |
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107 | 107 | | send the customer a notice that: |
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108 | 108 | | (1) describes the rate, terms, and conditions of the |
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109 | 109 | | service to which the customer will be switched; |
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110 | 110 | | (2) informs the customer that other competitive |
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111 | 111 | | products or services may be available from the provider or from a |
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112 | 112 | | retail electric provider affiliated with the provider; |
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113 | 113 | | (3) specifies the deposit requirements of the service |
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114 | 114 | | to which the customer will be switched; |
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115 | 115 | | (4) states that other providers may also require a |
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116 | 116 | | deposit; and |
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117 | 117 | | (5) states where the customer may find additional |
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118 | 118 | | information about the offerings of other providers. |
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119 | 119 | | (e) Not later than July 10 of each even-numbered year, each |
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120 | 120 | | retail electric provider shall provide to the commission |
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121 | 121 | | information necessary to establish the retail electric provider's |
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122 | 122 | | eligibility to serve as a provider of last resort for the biennium |
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123 | 123 | | beginning January 1 of the following year. A determination |
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124 | 124 | | regarding eligibility is not considered confidential information. |
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125 | 125 | | Information supplied under this subsection must include, for each |
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126 | 126 | | service area served by the retail electric provider: |
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127 | 127 | | (1) information on the classes of customers served by |
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128 | 128 | | the retail electric provider; |
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129 | 129 | | (2) the retail electric provider's retail sales in |
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130 | 130 | | megawatt hours for each transitional customer class for the |
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131 | 131 | | 12-month period ending March 31 of the current year according to |
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132 | 132 | | information provided by ERCOT; |
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133 | 133 | | (3) the retail electric provider's retail sales in |
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134 | 134 | | megawatt hours for each customer class for the 12-month period |
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135 | 135 | | ending March 31 of the current year according to information |
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136 | 136 | | provided by ERCOT; and |
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137 | 137 | | (4) information regarding the retail electric |
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138 | 138 | | provider's technical and financial ability to provide service to |
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139 | 139 | | additional customers in the event of a mass transition of customers |
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140 | 140 | | to the retail electric provider [The commission shall determine the |
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141 | 141 | | procedures and criteria, which may include the solicitation of |
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142 | 142 | | bids, for designating a provider or providers of last resort. The |
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143 | 143 | | commission may redesignate the provider of last resort according to |
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144 | 144 | | a schedule it considers appropriate]. |
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145 | 145 | | (e-1) Based on the information provided to the commission |
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146 | 146 | | under Subsection (e), the commission shall designate each retail |
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147 | 147 | | electric provider that is eligible to be a provider of last resort, |
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148 | 148 | | and may require any retail electric provider that is determined to |
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149 | 149 | | be eligible to serve as a provider of last resort in an area of this |
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150 | 150 | | state where customer choice is in effect. The commission may not |
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151 | 151 | | require a retail electric provider to serve as a provider of last |
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152 | 152 | | resort in the service area of a municipally owned utility or |
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153 | 153 | | electric cooperative unless the electric cooperative has delegated |
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154 | 154 | | its emergency service area authority to the commission. On a |
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155 | 155 | | request by an eligible retail electric provider and a showing that |
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156 | 156 | | the retail electric provider will not be able to maintain its |
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157 | 157 | | financial integrity if it is required to serve customers under this |
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158 | 158 | | section, the commission may relieve the retail electric provider of |
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159 | 159 | | its obligations under this section. |
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160 | 160 | | (e-2) A retail electric provider may volunteer to be a |
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161 | 161 | | provider of last resort by submitting a request to the commission |
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162 | 162 | | with the information required by Subsection (e). A request under |
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163 | 163 | | this subsection must: |
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164 | 164 | | (1) be submitted to the commission not earlier than |
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165 | 165 | | July 10, and not later than July 31 of each even-numbered year; |
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166 | 166 | | (2) include the name of the retail electric provider; |
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167 | 167 | | (3) include the name and contact information of a |
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168 | 168 | | person to serve as the retail electric provider's point of contact; |
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169 | 169 | | (4) state which customer classes the retail electric |
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170 | 170 | | provider is willing to serve within each emergency service area; |
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171 | 171 | | (5) state, by customer class, the number of customers |
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172 | 172 | | the retail electric provider is willing to serve during a mass |
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173 | 173 | | transition; |
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174 | 174 | | (6) state the maximum load that the retail electric |
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175 | 175 | | provider is willing to serve for customers who at the time of the |
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176 | 176 | | transition to emergency service had a peak demand in the previous |
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177 | 177 | | 12-month period of at least one megawatt; and |
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178 | 178 | | (7) include information regarding the retail electric |
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179 | 179 | | provider's technical and financial condition sufficient to |
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180 | 180 | | demonstrate that the retail electric provider is capable of serving |
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181 | 181 | | a mass transition of customers without experiencing technical or |
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182 | 182 | | financial distress. |
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183 | 183 | | (e-3) A retail electric provider is eligible to be a |
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184 | 184 | | voluntary provider of last resort if it meets the requirements of |
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185 | 185 | | Subsections (e) and (e-2). The commission shall publish a list of |
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186 | 186 | | all eligible voluntary providers of last resort and post the names |
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187 | 187 | | on the commission's Internet website. A voluntary provider of last |
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188 | 188 | | resort may file a request with the commission at any time to be |
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189 | 189 | | removed from the list or to modify the number of customers or load |
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190 | 190 | | the provider is willing to serve. |
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191 | 191 | | (e-4) If a voluntary provider of last resort requests under |
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192 | 192 | | Subsection (e-3) to increase the number of customers or load the |
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193 | 193 | | provider is willing to serve, the provider shall provide |
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194 | 194 | | documentation to demonstrate that it is capable of serving the |
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195 | 195 | | additional customers or load. If the commission staff determines |
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196 | 196 | | that the provider is not capable of serving the additional |
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197 | 197 | | customers or load, the provider, not later than the fifth business |
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198 | 198 | | day after the date the determination is made, may file additional |
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199 | 199 | | documentation regarding the provider's technical and financial |
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200 | 200 | | ability to serve the additional customers or load. The commission |
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201 | 201 | | staff shall reassess the provider's application and notify the |
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202 | 202 | | provider of the status of the provider's request not later than the |
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203 | 203 | | 10th business day after the date the additional documentation is |
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204 | 204 | | received. A review by the commission staff is not a contested case. |
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205 | 205 | | The provider may appeal the staff's decision by requesting a |
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206 | 206 | | contested case proceeding. |
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207 | 207 | | (e-5) If a voluntary provider of last resort requests under |
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208 | 208 | | Subsection (e-3) to decrease the number of customers or load it is |
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209 | 209 | | willing to serve, the commission shall grant the provider's request |
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210 | 210 | | not later than the fifth business day after the date the request is |
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211 | 211 | | submitted. The provider shall continue to serve customers acquired |
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212 | 212 | | due to any mass transition occurring before that date. |
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213 | 213 | | (e-6) If the commission staff determines that a retail |
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214 | 214 | | electric provider is not eligible to be a voluntary provider of last |
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215 | 215 | | resort, the retail electric provider, not later than the fifth |
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216 | 216 | | business day after the date the determination is made, may file |
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217 | 217 | | additional documentation regarding the retail electric provider's |
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218 | 218 | | technical and financial ability to be a provider of last resort. |
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219 | 219 | | The commission staff shall reassess the retail electric provider's |
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220 | 220 | | application and notify the retail electric provider of any change |
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221 | 221 | | in eligibility status not later than the 10th business day after the |
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222 | 222 | | date the additional documentation is received. A review by |
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223 | 223 | | commission staff is not a contested case. The provider may appeal |
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224 | 224 | | the staff's decision by requesting a contested case proceeding. |
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225 | 225 | | (h) When transferring customers to a provider of last |
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226 | 226 | | resort, ERCOT shall first transfer customers to retail electric |
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227 | 227 | | providers that have volunteered to serve additional customers or |
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228 | 228 | | load under Subsection (e-2), but may not transfer a number of |
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229 | 229 | | customers or amount of load that exceeds the number or amount each |
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230 | 230 | | provider has offered to serve. |
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231 | 231 | | SECTION 2. Sections 39.106(f) and (g), Utilities Code, are |
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232 | 232 | | repealed. |
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233 | 233 | | SECTION 3. This Act takes effect September 1, 2009. |
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