Texas Senate Bill SB2191

Texas 2009 - 81st Regular

Caption

Relating to certain billing practices by businesses in this state.

Impact

The impact of SB2191 is both significant and multi-faceted. It represents a strong consumer protection measure that aims to eliminate additional fees for a service that many consumers may still prefer — the paper invoice. By enshrining this requirement into law, the bill seeks to promote fairness in billing processes and enhance transparency for consumers who may be unaware of such charges. Furthermore, the act facilitates consumers’ rights and preferences regarding billing practices, creating a more customer-friendly business environment.

Summary

SB2191 introduces specific regulations regarding the billing practices of businesses in Texas. This legislation mandates that any business in the state must include the costs associated with providing customers a paper invoice within their basic fees for goods or services. Importantly, businesses are prohibited from imposing additional charges specifically for issuing paper invoices, ensuring that consumers are not penalized for requesting physical documentation of transactions.

Contention

Notable points of contention surrounding SB2191 might include debates about the implications for businesses, especially in terms of operational costs and flexibility. While supporters of the bill argue that it enhances consumer rights, there may be concerns from businesses regarding the increased burden to absorb costs associated with paper invoicing without the ability to pass those costs on to consumers. Additionally, the bill allows for discounts for customers opting for electronic invoices, indicating a push toward paperless transactions, but this might not fully address the needs of consumers who still prefer physical documentation.