1 | 1 | | 81R4685 CLG-F |
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2 | 2 | | By: West S.B. No. 468 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to requiring retail merchants to disclose certain |
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8 | 8 | | merchandise return policies. |
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9 | 9 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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10 | 10 | | SECTION 1. Title 12, Business & Commerce Code, as effective |
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11 | 11 | | April 1, 2009, is amended by adding Chapter 606 to read as follows: |
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12 | 12 | | CHAPTER 606. MERCHANDISE RETURN POLICIES |
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13 | 13 | | Sec. 606.001. APPLICABILITY OF CHAPTER. This chapter |
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14 | 14 | | applies only to a retail merchant who has a policy, as to any item of |
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15 | 15 | | goods sold, of not providing a cash refund or store credit, or any |
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16 | 16 | | combination of cash refund or store credit, or of not allowing an |
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17 | 17 | | equal exchange, for the full purchase price of the item if it is |
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18 | 18 | | returned with a receipt or other document evidencing proof of |
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19 | 19 | | purchase at least seven days after the date of sale. |
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20 | 20 | | Sec. 606.002. INAPPLICABILITY OF CHAPTER TO CERTAIN GOODS. |
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21 | 21 | | This chapter does not apply to the sale of: |
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22 | 22 | | (1) food; |
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23 | 23 | | (2) flowers and plants; |
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24 | 24 | | (3) perishable goods; |
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25 | 25 | | (4) goods marked "as is," "no returns accepted," "all |
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26 | 26 | | sales final," or with similar language; |
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27 | 27 | | (5) goods used or damaged after purchase; |
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28 | 28 | | (6) customized goods received as ordered; |
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29 | 29 | | (7) goods not returned with their original package; or |
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30 | 30 | | (8) goods that cannot be resold due to health |
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31 | 31 | | considerations. |
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32 | 32 | | Sec. 606.003. REQUIRED DISCLOSURE REGARDING REFUNDS, |
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33 | 33 | | CREDITS, OR EXCHANGES. (a) A retail merchant shall conspicuously |
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34 | 34 | | disclose the merchant's policy of not providing a full cash refund |
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35 | 35 | | or store credit or not allowing an equal exchange for returned items |
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36 | 36 | | under the policy. The disclosure, at a minimum, must state: |
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37 | 37 | | (1) whether a cash refund, store credit, or equal |
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38 | 38 | | exchange will be authorized for the full purchase price of returned |
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39 | 39 | | items; |
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40 | 40 | | (2) the period to which the policy applies; |
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41 | 41 | | (3) the types of items covered by the policy; and |
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42 | 42 | | (4) any other restriction or condition that applies to |
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43 | 43 | | the refund, credit, or exchange. |
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44 | 44 | | (b) The disclosure required by Subsection (a) must be: |
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45 | 45 | | (1) posted on a sign at: |
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46 | 46 | | (A) each cash register and sales counter at the |
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47 | 47 | | retail merchant's location; or |
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48 | 48 | | (B) each public entryway at the retail merchant's |
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49 | 49 | | location; |
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50 | 50 | | (2) placed on a sales receipt provided by the retail |
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51 | 51 | | merchant for the purchase of an item to which the policy applies; or |
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52 | 52 | | (3) placed on any order form provided by the retail |
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53 | 53 | | merchant for the purchase of an item to which the policy applies. |
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54 | 54 | | Sec. 606.004. ENFORCEMENT. (a) If on or before the 30th day |
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55 | 55 | | after the date of purchase the customer returns, or attempts to |
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56 | 56 | | return, an item to which the policy applies to a retail merchant who |
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57 | 57 | | does not comply with Section 606.003, the customer is entitled to, |
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58 | 58 | | at the customer's election, a cash refund, store credit, or equal |
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59 | 59 | | exchange for the full purchase price of the returned item. |
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60 | 60 | | (b) If a retail merchant denies a refund, credit, or |
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61 | 61 | | exchange requested by a customer under Subsection (a), the retail |
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62 | 62 | | merchant is liable to the customer for: |
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63 | 63 | | (1) an amount equal to two times the amount of the |
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64 | 64 | | purchase price of the returned item; |
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65 | 65 | | (2) reasonable attorney's fees; and |
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66 | 66 | | (3) court costs. |
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67 | 67 | | Sec. 606.005. ADDITIONAL DUTIES, RIGHTS, AND REMEDIES. The |
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68 | 68 | | duties, rights, and remedies provided by this chapter are in |
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69 | 69 | | addition to any other duties, rights, and remedies provided by |
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70 | 70 | | state law. |
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71 | 71 | | SECTION 2. This Act takes effect September 1, 2009. |
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