2009S0005-1 10/23/08 By: Lucio S.B. No. 99 A BILL TO BE ENTITLED AN ACT relating to wireless telephone consumer protections. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: SECTION 1. This Act may be cited as the Cell Phone Lemon Law. SECTION 2. Title 12, Business & Commerce Code, is amended by adding Chapter 605 to read as follows: CHAPTER 605. WIRELESS TELEPHONES AND CONTRACTS Sec. 605.001. DEFINITIONS. In this chapter: (1) "Wireless telephone" means a telephone that operates without a physical wireline connection to the wireless telephone service provider's equipment. The term includes cellular and mobile telephones. (2) "Wireless telephone service provider" includes a wireless telephone service provider's dealers, distributors, and agents. Sec. 605.002. CONSUMER OPTIONS. (a) If, within the period of a contract for wireless telephone service, the wireless telephone sold in conjunction with the contract for wireless telephone service requires repair or replacement on three or more occasions, the consumer may, in lieu of having the telephone repaired or replaced on the third or a subsequent occasion, choose to either: (1) cancel the contract for wireless telephone service without paying any early termination fee, penalty, or charge; or (2) upgrade or downgrade the consumer's telephone. (b) If a consumer chooses to upgrade the consumer's wireless telephone under Subsection (a)(2), the consumer shall pay the difference between the price of the consumer's current telephone and the "best promotional price" of the telephone to which the consumer is upgrading. (c) If a consumer chooses to downgrade the consumer's wireless telephone under Subsection (a)(2), the wireless telephone service provider shall credit the consumer with the difference between the price of the consumer's current telephone and the "best promotional price" of the telephone to which the consumer is downgrading. (d) If a consumer chooses the option of upgrading or downgrading the consumer's wireless telephone under Subsection (a)(2), the wireless telephone service provider may not use the choice as a basis for automatically renewing or extending the consumer's contract for wireless telephone service. A wireless telephone service provider must allow a consumer to upgrade or downgrade the consumer's wireless telephone under Subsection (a)(2) without the action causing a change to the consumer's current contract. Sec. 605.003. WRITTEN NOTICE. A wireless telephone service provider shall give a consumer a written statement of the consumer's rights under this chapter when a sale is made to which this chapter applies. Sec. 605.004. DAMAGE CAUSED BY CONSUMER ACTION. This chapter does not apply to any repair to or replacement of a wireless telephone that was damaged or failed to work properly as a result of some harmful action by the consumer. The types of damage creating an inference of harmful consumer action include: (1) equipment showing signs of water or other liquid damage; (2) equipment showing signs of physical impact; (3) a scratched or broken casing; (4) components or buttons in a condition that indicates undue force was used; and (5) other external damage. Sec. 605.005. NONAPPLICABILITY. This chapter does not apply to: (1) quality or lack of services, including cellular or other subscribed services available to the consumer; (2) contractually agreed upon rates; or (3) equipment compatibility issues. Sec. 605.006. DECEPTIVE TRADE PRACTICE. A violation of this chapter is a false, misleading, or deceptive act or practice as defined by Section 17.46(b), and any remedy under Subchapter E, Chapter 17, is available for a violation of this chapter. SECTION 3. This Act applies only to a retail sale of a new wireless telephone to a consumer by a wireless telephone service provider in conjunction with a contract for wireless telephone service made on or after the effective date of this Act. A retail sale of a new wireless telephone to a consumer by a wireless telephone service provider in conjunction with a contract for wireless telephone service made before the effective date of this Act is governed by the law as it existed immediately before the effective date of this Act, and that law is continued in effect for that purpose. SECTION 4. This Act takes effect September 1, 2009.