By: Hegar S.B. No. 644 (In the Senate - Filed February 14, 2011; March 16, 2011, read first time and referred to Committee on Government Organization; March 28, 2011, reported adversely, with favorable Committee Substitute by the following vote: Yeas 6, Nays 0; March 28, 2011, sent to printer.) COMMITTEE SUBSTITUTE FOR S.B. No. 644 By: Hegar A BILL TO BE ENTITLED AN ACT relating to the continuation and operation of the Texas Department of Insurance and the operation of certain insurance programs; imposing administrative penalties. BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: ARTICLE 1. GENERAL PROVISIONS SECTION 1.001. Section 31.002, Insurance Code, is amended to read as follows: Sec. 31.002. DUTIES OF DEPARTMENT. In addition to the other duties required of the Texas Department of Insurance, the department shall: (1) regulate the business of insurance in this state; (2) administer the workers' compensation system of this state as provided by Title 5, Labor Code; [and] (3) ensure that this code and other laws regarding insurance and insurance companies are executed; (4) protect and ensure the fair treatment of consumers; and (5) ensure fair competition in the insurance industry in order to foster a competitive market. SECTION 1.002. Subsection (a), Section 31.004, Insurance Code, is amended to read as follows: (a) The Texas Department of Insurance is subject to Chapter 325, Government Code (Texas Sunset Act). Unless continued in existence as provided by that chapter, the department is abolished September 1, 2017 [2011]. SECTION 1.003. Subchapter B, Chapter 36, Insurance Code, is amended by adding Section 36.110 to read as follows: Sec. 36.110. NEGOTIATED RULEMAKING AND ALTERNATIVE DISPUTE RESOLUTION POLICY. (a) The commissioner shall develop and implement a policy to encourage the use of: (1) negotiated rulemaking procedures under Chapter 2008, Government Code, for the adoption of department rules; and (2) appropriate alternative dispute resolution procedures under Chapter 2009, Government Code, to assist in the resolution of internal and external disputes under the department's jurisdiction. (b) The department's procedures relating to alternative dispute resolution must conform, to the extent possible, to any model guidelines issued by the State Office of Administrative Hearings for the use of alternative dispute resolution by state agencies. (c) The commissioner shall: (1) coordinate the implementation of the policy adopted under Subsection (a); (2) provide training as needed to implement the procedures for negotiated rulemaking or alternative dispute resolution; and (3) collect data concerning the effectiveness of those procedures. ARTICLE 2. CERTAIN ADVISORY BOARDS, COMMITTEES, AND COUNCILS AND RELATED TECHNICAL CORRECTIONS SECTION 2.001. Chapter 32, Insurance Code, is amended by adding Subchapter E to read as follows: SUBCHAPTER E. RULES REGARDING USE OF ADVISORY COMMITTEES Sec. 32.151. RULEMAKING AUTHORITY. (a) The commissioner shall adopt rules, in compliance with Section 39.003 of this code and Chapter 2110, Government Code, regarding the purpose, structure, and use of advisory committees by the commissioner, the state fire marshal, or department staff, including rules governing an advisory committee's: (1) purpose, role, responsibility, and goals; (2) size and quorum requirements; (3) qualifications for membership, including experience requirements and geographic representation; (4) appointment procedures; (5) terms of service; (6) training requirements; and (7) duration. (b) An advisory committee must be structured and used to advise the commissioner, the state fire marshal, or department staff. An advisory committee may not be responsible for rulemaking or policymaking. Sec. 32.152. PERIODIC EVALUATION. The commissioner shall by rule establish a process by which the department shall periodically evaluate an advisory committee to ensure its continued necessity. The department may retain or develop committees as appropriate to meet changing needs. Sec. 32.153. COMPLIANCE WITH OPEN MEETINGS ACT. A department advisory committee must comply with Chapter 551, Government Code. SECTION 2.002. Section 843.441, Insurance Code, is transferred to Subchapter L, Chapter 843, Insurance Code, redesignated as Section 843.410, Insurance Code, and amended to read as follows: Sec. 843.410 [843.441]. ASSESSMENTS. (a) To provide funds for the administrative expenses of the commissioner regarding rehabilitation, liquidation, supervision, conservatorship, or seizure [conservation] of a [an impaired] health maintenance organization in this state that is placed under supervision or in conservatorship under Chapter 441 or against which a delinquency proceeding is commenced under Chapter 443 and that is found by the commissioner to have insufficient funds to pay the total amount of health care claims and the administrative[, including] expenses incurred by the commissioner regarding the rehabilitation, liquidation, supervision, conservatorship, or seizure, the commissioner [acting as receiver or by a special deputy receiver, the committee, at the commissioner's direction,] shall assess each health maintenance organization in the proportion that the gross premiums of the health maintenance organization that were written in this state during the preceding calendar year bear to the aggregate gross premiums that were written in this state by all health maintenance organizations, as found [provided to the committee by the commissioner] after review of annual statements and other reports the commissioner considers necessary. (b) [(c)] The commissioner may abate or defer an assessment in whole or in part if, in the opinion of the commissioner, payment of the assessment would endanger the ability of a health maintenance organization to fulfill its contractual obligations. If an assessment is abated or deferred in whole or in part, the amount of the abatement or deferral may be assessed against the remaining health maintenance organizations in a manner consistent with the calculations made by the commissioner under Subsection (a) [basis for assessments provided by the approved plan of operation]. (c) [(d)] The total of all assessments on a health maintenance organization may not exceed one-fourth of one percent of the health maintenance organization's gross premiums in any one calendar year. (d) [(e)] Notwithstanding any other provision of this subchapter, funds derived from an assessment made under this section may not be used for more than 180 consecutive days for the expenses of administering the affairs of a [an impaired] health maintenance organization the surplus of which is impaired and that is [while] in supervision[, rehabilitation,] or conservatorship [conservation for more than 150 days]. The commissioner [committee] may extend the period during which the commissioner [it] makes assessments for the administrative expenses [of an impaired health maintenance organization as it considers appropriate]. SECTION 2.003. Section 1660.004, Insurance Code, is amended to read as follows: Sec. 1660.004. GENERAL RULEMAKING. The commissioner may adopt rules as necessary to implement this chapter[, including rules requiring the implementation and provision of the technology recommended by the advisory committee]. SECTION 2.004. Subsection (b), Section 1660.102, Insurance Code, is amended to read as follows: (b) The commissioner may consider [the] recommendations [of the advisory committee] or any other information provided in response to a department-issued request for information relating to electronic data exchange, including identification card programs, before adopting rules regarding: (1) information to be included on the identification cards; (2) technology to be used to implement the identification card pilot program; and (3) confidentiality and accuracy of the information required to be included on the identification cards. SECTION 2.005. Subsection (a), Section 4001.009, Insurance Code, is amended to read as follows: (a) As referenced in Section 4001.003(9), a reference to an agent in the following laws includes a subagent without regard to whether a subagent is specifically mentioned: (1) Chapters 281, 402, 421-423, 441, 444, 461-463, [523,] 541-556, 558, 559, [702,] 703, 705, 821, 823-825, 827, 828, 844, 963, 1108, 1205-1208 [1205-1209], 1211, 1213, 1214 [1211-1214], 1352, 1353, 1357, 1358, 1360-1363, 1369, 1453-1455, 1503, 1550, 1801, 1803, 2151-2154, 2201-2203, 2205-2213, 3501, 3502, 4007, 4102, and 4201-4203; (2) Chapter 403, excluding Section 403.002; (3) Subchapter A, Chapter 491; (4) Subchapter C, Chapter 521; (5) Subchapter A, Chapter 557; (6) Subchapter B, Chapter 805; (7) Subchapters D, E, and F, Chapter 982; (8) Subchapter D, Chapter 1103; (9) Subchapters B, C, D, and E, Chapter 1204, excluding Sections 1204.153 and 1204.154; (10) Subchapter B, Chapter 1366; (11) Subchapters B, C, and D, Chapter 1367, excluding Section 1367.053(c); (12) Subchapters A, C, D, E, F, H, and I, Chapter 1451; (13) Subchapter B, Chapter 1452; (14) Sections 551.004, 841.303, 982.001, 982.002, 982.004, 982.052, 982.102, 982.103, 982.104, 982.106, 982.107, 982.108, 982.110, 982.111, 982.112, and 1802.001; and (15) Chapter 107, Occupations Code. SECTION 2.006. Section 4102.005, Insurance Code, is amended to read as follows: Sec. 4102.005. CODE OF ETHICS. The commissioner[, with guidance from the public insurance adjusters examination advisory committee,] by rule shall adopt: (1) a code of ethics for public insurance adjusters that fosters the education of public insurance adjusters concerning the ethical, legal, and business principles that should govern their conduct; (2) recommendations regarding the solicitation of the adjustment of losses by public insurance adjusters; and (3) any other principles of conduct or procedures that the commissioner considers necessary and reasonable. SECTION 2.007. Subsection (a), Section 2154.052, Occupations Code, is amended to read as follows: (a) The commissioner: (1) shall administer this chapter through the state fire marshal; and (2) may issue rules to administer this chapter [in compliance with Section 2154.054]. SECTION 2.008. The following laws are repealed: (1) Subsection (d), Article 3.70-3D, Insurance Code, as effective on appropriation in accordance with Section 5, Chapter 1457 (H.B. 3021), Acts of the 76th Legislature, Regular Session, 1999; (2) Chapter 523, Insurance Code; (3) Section 524.061, Insurance Code; (4) the heading to Subchapter M, Chapter 843, Insurance Code; (5) Sections 843.435, 843.436, 843.437, 843.438, 843.439, and 843.440, Insurance Code; (6) Chapter 1212, Insurance Code; (7) Subdivision (2), Section 1660.002, Insurance Code; (8) Subchapter B, Chapter 1660, Insurance Code; (9) Subsection (c), Section 1660.101, Insurance Code; (10) Sections 4002.004, 4004.002, 4101.006, and 4102.059, Insurance Code; (11) Subsections (c) and (d), Section 4201.003, Insurance Code; (12) Subchapter C, Chapter 6001, Insurance Code; (13) Subchapter C, Chapter 6002, Insurance Code; (14) Subchapter C, Chapter 6003, Insurance Code; (15) Section 2154.054, Occupations Code; and (16) Subsection (c), Section 2154.055, Occupations Code. SECTION 2.009. (a) The following boards, committees, councils, and task forces are abolished on the effective date of this Act: (1) the consumer assistance program for health maintenance organizations advisory committee; (2) the executive committee of the market assistance program for residential property insurance; (3) the TexLink to Health Coverage Program task force; (4) the Health Maintenance Organization Solvency Surveillance Committee; (5) the technical advisory committee on claims processing; (6) the technical advisory committee on electronic data exchange; (7) the examination of license applicants advisory board; (8) the advisory council on continuing education for insurance agents; (9) the insurance adjusters examination advisory board; (10) the public insurance adjusters examination advisory committee; (11) the utilization review agents advisory committee; (12) the fire extinguisher advisory council; (13) the fire detection and alarm devices advisory council; (14) the fire protection advisory council; and (15) the fireworks advisory council. (b) All powers, duties, obligations, rights, contracts, funds, records, and real or personal property of a board, committee, council, or task force listed under Subsection (a) of this section shall be transferred to the Texas Department of Insurance not later than February 28, 2012. SECTION 2.010. The changes in law made by this Act by repealing Sections 523.003 and 843.439, Insurance Code, apply only to a cause of action that accrues on or after the effective date of this Act. A cause of action that accrues before the effective date of this Act is governed by the law in effect immediately before that date, and that law is continued in effect for that purpose. ARTICLE 3. RATE REGULATION SECTION 3.001. Section 2251.101, Insurance Code, is amended to read as follows: Sec. 2251.101. RATE FILINGS AND SUPPORTING INFORMATION. (a) Except as provided by Subchapter D, for risks written in this state, each insurer shall file with the commissioner all rates, applicable rating manuals, supplementary rating information, and additional information as required by the commissioner. An insurer may use a rate filed under this subchapter on and after the date the rate is filed. (b) The commissioner by rule shall: (1) determine the information required to be included in the filing, including: (A) [(1)] categories of supporting information and supplementary rating information; (B) [(2)] statistics or other information to support the rates to be used by the insurer, including information necessary to evidence that the computation of the rate does not include disallowed expenses; and (C) [(3)] information concerning policy fees, service fees, and other fees that are charged or collected by the insurer under Section 550.001 or 4005.003; and (2) prescribe the process through which the department requests supplementary rating information and supporting information under this section, including: (A) the number of times the department may make a request for information; and (B) the types of information the department may request when reviewing a rate filing. SECTION 3.002. Section 2251.103, Insurance Code, is amended to read as follows: Sec. 2251.103. COMMISSIONER ACTION CONCERNING [DISAPPROVAL OF RATE IN] RATE FILING NOT YET IN EFFECT; HEARING AND ANALYSIS. (a) Not later than the earlier of the date the rate takes effect or the 30th day after the date a rate is filed with the department under Section 2251.101, the [The] commissioner shall disapprove the [a] rate if the commissioner determines that the rate [filing made under this chapter] does not comply with the requirements of this chapter [meet the standards established under Subchapter B]. (b) Except as provided by Subsection (c), if a rate has not been disapproved by the commissioner before the expiration of the 30-day period described by Subsection (a), the rate is not considered disapproved under this section. (c) For good cause, the commissioner may, on the expiration of the 30-day period described by Subsection (a), extend the period for disapproval of a rate for one additional 30-day period. The commissioner and the insurer may not by agreement extend the 30-day period described by Subsection (a) or this subsection. (d) If the commissioner disapproves a rate under this section [filing], the commissioner shall issue an order specifying in what respects the rate [filing] fails to meet the requirements of this chapter. (e) An insurer that files a rate that is disapproved under this section [(c) The filer] is entitled to a hearing on written request made to the commissioner not later than the 30th day after the date the order disapproving the rate [filing] takes effect. (f) The department shall track, compile, and routinely analyze the factors that contribute to the disapproval of rates under this section. SECTION 3.003. Subchapter C, Chapter 2251, Insurance Code, is amended by adding Section 2251.1031 to read as follows: Sec. 2251.1031. REQUESTS FOR ADDITIONAL INFORMATION. (a) If the department determines that the information filed by an insurer under this subchapter or Subchapter D is incomplete or otherwise deficient, the department may request additional information from the insurer. (b) If the department requests additional information from the insurer during the 30-day period described by Section 2251.103(a) or 2251.153(a) or under a second 30-day period described by Section 2251.103(c) or 2251.153(c), as applicable, the time between the date the department submits the request to the insurer and the date the department receives the information requested is not included in the computation of the first 30-day period or the second 30-day period, as applicable. (c) For purposes of this section, the date of the department's submission of a request for additional information is the earlier of: (1) the date of the department's electronic mailing or documented telephone call relating to the request for additional information; or (2) the postmarked date on the department's letter relating to the request for additional information. (d) The department shall track, compile, and routinely analyze the volume and content of requests for additional information made under this section to ensure that all requests for additional information are fair and reasonable. SECTION 3.004. The heading to Section 2251.104, Insurance Code, is amended to read as follows: Sec. 2251.104. COMMISSIONER DISAPPROVAL OF RATE IN EFFECT; HEARING. SECTION 3.005. Section 2251.107, Insurance Code, is amended to read as follows: Sec. 2251.107. PUBLIC [INSPECTION OF] INFORMATION. (a) Each filing made, and any supporting information filed, under this chapter is open to public inspection as of the date of the filing. (b) Each year the department shall make available to the public information concerning the department's general process and methodology for rate review under this chapter, including factors that contribute to the disapproval of a rate. Information provided under this subsection must be general in nature and may not reveal proprietary or trade secret information of any insurer. SECTION 3.006. Section 2251.151, Insurance Code, is amended by adding Subsections (c-1) and (f) and amending Subsection (e) to read as follows: (c-1) If the commissioner requires an insurer to file the insurer's rates under this section, the commissioner shall periodically assess whether the conditions described by Subsection (a) continue to exist. If the commissioner determines that the conditions no longer exist, the commissioner shall issue an order excusing the insurer from filing the insurer's rates under this section. (e) If the commissioner requires an insurer to file the insurer's rates under this section, the commissioner shall issue an order specifying the commissioner's reasons for requiring the rate filing and explaining any steps the insurer must take and any conditions the insurer must meet in order to be excused from filing the insurer's rates under this section. An affected insurer is entitled to a hearing on written request made to the commissioner not later than the 30th day after the date the order is issued. (f) The commissioner by rule shall define: (1) the financial conditions and rating practices that may subject an insurer to this section under Subsection (a)(1); and (2) the process by which the commissioner determines that a statewide insurance emergency exists under Subsection (a)(2). SECTION 3.007. Section 2251.156, Insurance Code, is amended to read as follows: Sec. 2251.156. RATE FILING DISAPPROVAL BY COMMISSIONER; HEARING. (a) If the commissioner disapproves a rate filing under Section 2251.153(a)(2), the commissioner shall issue an order disapproving the filing in accordance with Section 2251.103(d) [2251.103(b)]. (b) An insurer whose rate filing is disapproved is entitled to a hearing in accordance with Section 2251.103(e) [2251.103(c)]. (c) The department shall track precedents related to disapprovals of rates under this subchapter to ensure uniform application of rate standards by the department. SECTION 3.008. Section 2254.003, Insurance Code, is amended by amending Subsection (a) and adding Subsections (a-1), (a-2), and (a-3) to read as follows: (a) This section applies to a rate for personal automobile insurance or residential property insurance filed on or after the effective date of Chapter 206, Acts of the 78th Legislature, Regular Session, 2003. (a-1) If the department provides an insurer with formal written notice that a rate is excessive or unfairly discriminatory, then the insurer may file a new rate or take other corrective action to substantially address the department's concerns. The new rate or other corrective action must be filed on or before the 60th day following the date of formal written notice. At the commissioner's discretion, the commissioner may extend the deadline to file by an additional 30 days. If the department accepts the new rate or other corrective action, then the insurer shall, according to commissioner order, refund or issue a premium discount directly to each affected policyholder on the portion of the premium found to be excessive or unfairly discriminatory, plus interest on that amount. The interest rate to be paid on refunds or discounts under this subsection is the sum of six percent and the prime rate for the calendar year in which formal written notice is given. For purposes of this subsection, the prime rate is the prime rate as published in The Wall Street Journal for the first day of the calendar year that is not a Saturday, Sunday, or legal holiday. (a-2) If the insurer does not file or take, or the department does not accept, a new rate or other corrective action as provided under Subsection (a-1), and the commissioner issues an order disapproving the rate as excessive or unfairly discriminatory under Section 2251.104, then the insurer must refund or issue a premium discount directly to each affected policyholder on the portion of the premium found to be excessive or unfairly discriminatory, plus interest on that amount. The interest rate to be paid on refunds or discounts under this subsection is 18 percent. An insurer is not required to pay any interest penalty if the insurer prevails in an appeal of the commissioner's order under Subchapter D, Chapter 36. (a-3) The period for the refund and interest begins on the date the department first provides the insurer with formal written notice that the insurer's filed rate is excessive or unfairly discriminatory, and interest continues to accrue until the refund or discount is paid or issued. SECTION 3.009. Section 2251.154, Insurance Code, is repealed. SECTION 3.010. Subsection (c), Section 2254.003, Insurance Code, is repealed. SECTION 3.011. Section 2251.103, Insurance Code, as amended by this Act, and Section 2251.1031, Insurance Code, as added by this Act, apply only to a rate filing made on or after the effective date of this Act. A rate filing made before the effective date of this Act is governed by the law in effect at the time the filing was made, and that law is continued in effect for that purpose. SECTION 3.012. Subsection (c-1), Section 2251.151, Insurance Code, as added by this Act, applies to an insurer that is required to file the insurer's rates for approval under Section 2251.151, Insurance Code, on or after the effective date of this Act, regardless of when the order requiring the insurer to file the insurer's rates for approval under that section is first issued. SECTION 3.013. Subsection (e), Section 2251.151, Insurance Code, as amended by this Act, applies only to an order issued by the commissioner of insurance on or after the effective date of this Act. An order of the commissioner issued before the effective date of this Act is governed by the law in effect on the date the order was issued, and that law is continued in effect for that purpose. ARTICLE 4. STATE FIRE MARSHAL'S OFFICE SECTION 4.001. Section 417.008, Government Code, is amended by adding Subsection (f) to read as follows: (f) The commissioner by rule shall prescribe a reasonable fee for an inspection performed by the state fire marshal that may be charged to a property owner or occupant who requests the inspection, as the commissioner considers appropriate. In prescribing the fee, the commissioner shall consider the overall cost to the state fire marshal to perform the inspections, including the approximate amount of time the staff of the state fire marshal needs to perform an inspection, travel costs, and other expenses. SECTION 4.002. Section 417.0081, Government Code, is amended to read as follows: Sec. 417.0081. INSPECTION OF CERTAIN STATE-OWNED OR STATE-LEASED BUILDINGS. (a) The state fire marshal, at the commissioner's direction, shall periodically inspect public buildings under the charge and control of the Texas Facilities [General Services] Commission and buildings leased for the use of a state agency by the Texas Facilities Commission. (b) For the purpose of determining a schedule for conducting inspections under this section, the commissioner by rule shall adopt guidelines for assigning potential fire safety risk to state-owned and state-leased buildings. Rules adopted under this subsection must provide for the inspection of each state-owned and state-leased building to which this section applies, regardless of how low the potential fire safety risk of the building may be. (c) On or before January 1 of each year, the state fire marshal shall report to the governor, lieutenant governor, speaker of the house of representatives, and appropriate standing committees of the legislature regarding the state fire marshal's findings in conducting inspections under this section. SECTION 4.003. Section 417.0082, Government Code, is amended to read as follows: Sec. 417.0082. PROTECTION OF CERTAIN STATE-OWNED OR STATE-LEASED BUILDINGS AGAINST FIRE HAZARDS. (a) The state fire marshal, under the direction of the commissioner, shall take any action necessary to protect a public building under the charge and control of the Texas Facilities [Building and Procurement] Commission, and the building's occupants, and the occupants of a building leased for the use of a state agency by the Texas Facilities Commission, against an existing or threatened fire hazard. The state fire marshal and the Texas Facilities [Building and Procurement] Commission shall include the State Office of Risk Management in all communication concerning fire hazards. (b) The commissioner, the Texas Facilities [Building and Procurement] Commission, and the risk management board shall make and each adopt by rule a memorandum of understanding that coordinates the agency's duties under this section. SECTION 4.004. Section 417.010, Government Code, is amended to read as follows: Sec. 417.010. DISCIPLINARY AND ENFORCEMENT ACTIONS; ADMINISTRATIVE PENALTIES [ALTERNATE REMEDIES]. (a) This section applies to each person and firm licensed, registered, or otherwise regulated by the department through the state fire marshal, including: (1) a person regulated under Title 20, Insurance Code; and (2) a person licensed under Chapter 2154, Occupations Code. (b) The commissioner by rule shall delegate to the state fire marshal the authority to take disciplinary and enforcement actions, including the imposition of administrative penalties in accordance with this section on a person regulated under a law listed under Subsection (a) who violates that law or a rule or order adopted under that law. In the rules adopted under this subsection, the commissioner shall: (1) specify which types of disciplinary and enforcement actions are delegated to the state fire marshal; and (2) outline the process through which the state fire marshal may, subject to Subsection (e), impose administrative penalties or take other disciplinary and enforcement actions. (c) The commissioner by rule shall adopt a schedule of administrative penalties for violations subject to a penalty under this section to ensure that the amount of an administrative penalty imposed is appropriate to the violation. The department shall provide the administrative penalty schedule to the public on request. The amount of an administrative penalty imposed under this section must be based on: (1) the seriousness of the violation, including: (A) the nature, circumstances, extent, and gravity of the violation; and (B) the hazard or potential hazard created to the health, safety, or economic welfare of the public; (2) the economic harm to the public interest or public confidence caused by the violation; (3) the history of previous violations; (4) the amount necessary to deter a future violation; (5) efforts to correct the violation; (6) whether the violation was intentional; and (7) any other matter that justice may require. (d) In [The state fire marshal, in] the enforcement of a law that is enforced by or through the state fire marshal, the state fire marshal may, in lieu of cancelling, revoking, or suspending a license or certificate of registration, impose on the holder of the license or certificate of registration an order directing the holder to do one or more of the following: (1) cease and desist from a specified activity; (2) pay an administrative penalty imposed under this section [remit to the commissioner within a specified time a monetary forfeiture not to exceed $10,000 for each violation of an applicable law or rule]; or [and] (3) make restitution to a person harmed by the holder's violation of an applicable law or rule. (e) The state fire marshal shall impose an administrative penalty under this section in the manner prescribed for imposition of an administrative penalty under Subchapter B, Chapter 84, Insurance Code. The state fire marshal may impose an administrative penalty under this section without referring the violation to the department for commissioner action. (f) An affected person may dispute the imposition of the penalty or the amount of the penalty imposed in the manner prescribed by Subchapter C, Chapter 84, Insurance Code. Failure to pay an administrative penalty imposed under this section is subject to enforcement by the department. ARTICLE 5. TITLE INSURANCE SECTION 5.001. Subsection (c), Section 2703.153, Insurance Code, is amended to read as follows: (c) Not less frequently than once every five years, the commissioner shall evaluate the information required under this section to determine whether the department needs additional or different information or no longer needs certain information to promulgate rates. If the department requires a title insurance company or title insurance agent to include new or different information in the statistical report, that information may be considered by the commissioner in fixing premium rates if the information collected is reasonably credible for the purposes for which the information is to be used. ARTICLE 6. ELECTRONIC TRANSACTIONS SECTION 6.001. Subtitle A, Title 2, Insurance Code, is amended by adding Chapter 35 to read as follows: CHAPTER 35. ELECTRONIC TRANSACTIONS Sec. 35.001. DEFINITIONS. In this chapter: (1) "Conduct business" includes engaging in or transacting any business in which a regulated entity is authorized to engage or is authorized to transact under the law of this state. (2) "Regulated entity" means each insurer or other organization regulated by the department, including: (A) a domestic or foreign, stock or mutual, life, health, or accident insurance company; (B) a domestic or foreign, stock or mutual, fire or casualty insurance company; (C) a Mexican casualty company; (D) a domestic or foreign Lloyd's plan; (E) a domestic or foreign reciprocal or interinsurance exchange; (F) a domestic or foreign fraternal benefit society; (G) a domestic or foreign title insurance company; (H) an attorney's title insurance company; (I) a stipulated premium company; (J) a nonprofit legal service corporation; (K) a health maintenance organization; (L) a statewide mutual assessment company; (M) a local mutual aid association; (N) a local mutual burial association; (O) an association exempt under Section 887.102; (P) a nonprofit hospital, medical, or dental service corporation, including a company subject to Chapter 842; (Q) a county mutual insurance company; and (R) a farm mutual insurance company. Sec. 35.002. CONSTRUCTION WITH OTHER LAW. (a) Notwithstanding any other provision of this code, a regulated entity may conduct business electronically in accordance with this chapter and the rules adopted under Section 35.004. (b) To the extent of any conflict between another provision of this code and a provision of this chapter, the provision of this chapter controls. Sec. 35.003. ELECTRONIC TRANSACTIONS AUTHORIZED. A regulated entity may conduct business electronically to the same extent that the entity is authorized to conduct business otherwise if before the conduct of business each party to the business agrees to conduct the business electronically. Sec. 35.004. RULES. (a) The commissioner shall adopt rules necessary to implement and enforce this chapter. (b) The rules adopted by the commissioner under this section must include rules that establish minimum standards with which a regulated entity must comply in the entity's electronic conduct of business with other regulated entities and consumers. SECTION 6.002. Chapter 35, Insurance Code, as added by this Act, applies only to business conducted on or after the effective date of this Act. Business conducted before the effective date of this Act is governed by the law in effect on the date the business was conducted, and that law is continued in effect for that purpose. ARTICLE 7. DATA COLLECTION SECTION 7.001. Chapter 38, Insurance Code, is amended by adding Subchapter I to read as follows: SUBCHAPTER I. DATA COLLECTION RELATING TO CERTAIN PERSONAL LINES OF INSURANCE Sec. 38.401. APPLICABILITY OF SUBCHAPTER. This subchapter applies only to an insurer who writes personal automobile insurance or residential property insurance in this state. Sec. 38.402. FILING OF CERTAIN CLAIMS INFORMATION. (a) The commissioner shall require each insurer described by Section 38.401 to file with the commissioner aggregate personal automobile insurance and residential property insurance claims information for the period covered by the filing, including the number of claims: (1) filed during the reporting period; (2) pending on the last day of the reporting period, including pending litigation; (3) closed with payment during the reporting period; (4) closed without payment during the reporting period; and (5) carrying over from the reporting period immediately preceding the current reporting period. (b) An insurer described by Section 38.401 must file the information described by Subsection (a) on an annual basis. The information filed must be broken down by quarter. Sec. 38.403. PUBLIC INFORMATION. (a) The department shall post the data contained in claims information filings under Section 38.402 on the department's Internet website. The commissioner by rule may establish a procedure for posting data under this subsection that includes a description of the data that must be posted and the manner in which the data must be posted. (b) Information provided under this section must be aggregate data by line of insurance for each insurer and may not reveal proprietary or trade secret information of any insurer. Sec. 38.404. RULES. The commissioner may adopt rules necessary to implement this subchapter. ARTICLE 8. STUDY ON RATE FILING AND APPROVAL REQUIREMENTS FOR CERTAIN INSURERS WRITING IN UNDERSERVED AREAS; UNDERSERVED AREA DESIGNATION SECTION 8.001. Section 2004.002, Insurance Code, is amended by amending Subsection (b) and adding Subsections (c) and (d) to read as follows: (b) In determining which areas to designate as underserved, the commissioner shall consider: (1) whether residential property insurance is not reasonably available to a substantial number of owners of insurable property in the area; [and] (2) whether access to the full range of coverages and policy forms for residential property insurance does not reasonably exist; and (3) any other relevant factor as determined by the commissioner. (c) The commissioner shall determine which areas to designate as underserved under this section not less than once every six years. (d) The commissioner shall conduct a study concerning the accuracy of current designations of underserved areas under this section for the purpose of increasing and improving access to insurance in those areas not less than once every six years. SECTION 8.002. Subchapter F, Chapter 2251, Insurance Code, is amended by adding Section 2251.253 to read as follows: Sec. 2251.253. REPORT. (a) The commissioner shall conduct a study concerning the impact of increasing the percentage of the total amount of premiums collected by insurers for residential property insurance under Section 2251.252. (b) The commissioner shall report the results of the study in the biennial report required under Section 32.022. (c) This section expires September 1, 2013. ARTICLE 9. TRANSITION; EFFECTIVE DATE SECTION 9.001. Except as otherwise provided by this Act, this Act applies only to an insurance policy, contract, or evidence of coverage that is delivered, issued for delivery, or renewed on or after January 1, 2012. A policy, contract, or evidence of coverage delivered, issued for delivery, or renewed before January 1, 2012, is governed by the law as it existed immediately before the effective date of this Act, and that law is continued in effect for that purpose. SECTION 9.002. This Act takes effect September 1, 2011. * * * * *