H.C.R. No. 20 HOUSE CONCURRENT RESOLUTION WHEREAS, Southwest Airlines is celebrating its 40th anniversary on June 18, 2011, providing a welcome opportunity to celebrate the success of this signature Texas company and its cofounder, Herb Kelleher; and WHEREAS, In the mid-1960s, businessman Rollin W. King conceived of a new kind of airline that could fly passengers inexpensively and quickly across short distances; in a meeting with his lawyer, Herb Kelleher, at the St. Anthony Club in San Antonio, he used a napkin to illustrate his idea, drawing a triangle with points labeled San Antonio, Houston, and Dallas; this simple sketch would go on to become a symbol of the infant company's ethos and to form the basis of its initial route map; and WHEREAS, Southwest Airlines was chartered as a Texas corporation, and on June 18, 1971, the company began commercial flights with three Boeing 737 airliners and fewer than 70 employees; since then, thanks in large part to the dynamic leadership of Mr. Kelleher, who served as the company's chairman, president, and CEO from 1982 until 2001, Southwest has become one of the most respected names in the industry; now under the direction of Gary Kelly, nearly 35,000 employees schedule, maintain, and fly more than 500 Boeing 737s between 72 cities in 37 states; the airline operates 3,400 flights a day, making it the largest U.S. carrier of domestic passengers as of September 2010; moreover, the airline has turned a profit for 38 years in a row; and WHEREAS, Southwest has regularly earned top rankings in safety from the International Airline Passengers Association, and it has consistently received the lowest ratio of customer complaints per passenger boarded of all major U.S. airlines according to data from the U.S. Department of Transportation; and WHEREAS, This impressive record of customer satisfaction is no doubt linked to Southwest's approach to employee relations; in 1973, the company initiated the first profit-sharing program in the U.S. airline industry, and it has never laid off or furloughed a single employee; among its many honors, Southwest is often recognized as one of the best places in the country to work; in addition, it was recently named the "greenest airline" by the nonprofit group Climate Counts, and it has been repeatedly ranked as one of the most admired companies in the world by Fortune magazine; and WHEREAS, Over the last four decades, the percentage of American adults who have flown on a commercial airliner has risen from 15 to 85 percent, a result that is often referred to as the "Southwest Effect," and on the occasion of this special anniversary, Mr. Kelleher, Mr. Kelly, and the employees of Southwest may indeed take great pride in their enormous contributions to the mobility of Americans and to the culture as a whole; now, therefore, be it RESOLVED, That the 82nd Legislature of the State of Texas, 1st Called Session, hereby commemorate the 40th anniversary of Southwest Airlines and extend to Herb Kelleher, Gary Kelly, and the entire Southwest family sincere best wishes for continued success; and, be it further RESOLVED, That an official copy of this resolution be prepared for Southwest Airlines as an expression of high regard by the Texas House of Representatives and Senate. Craddick Parker Darby Anchia Straus Gonzales of Williamson Morrison Straus Gonzales of Williamson Morrison Straus Gonzales of Williamson Morrison Aliseda Gonzalez Munoz, Jr. Aliseda Gonzalez Munoz, Jr. Aliseda Gonzalez Munoz, Jr. Allen Gooden Murphy Allen Gooden Murphy Allen Gooden Murphy Alonzo Guillen Naishtat Alonzo Guillen Naishtat Alonzo Guillen Naishtat Alvarado Gutierrez Nash Alvarado Gutierrez Nash Alvarado Gutierrez Nash Anchia Hamilton Oliveira Anchia Hamilton Oliveira Anchia Hamilton Oliveira Anderson of Dallas Hancock Orr Anderson of Dallas Hancock Orr Anderson of Dallas Hancock Orr Anderson of McLennan Hardcastle Otto Anderson of McLennan Hardcastle Otto Anderson of McLennan Hardcastle Otto Aycock Harless Parker Aycock Harless Parker Aycock Harless Parker Beck Harper-Brown Patrick Beck Harper-Brown Patrick Beck Harper-Brown Patrick Berman Hartnett Paxton Berman Hartnett Paxton Berman Hartnett Paxton Bohac Hernandez Luna Pena Bohac Hernandez Luna Pena Bohac Hernandez Luna Pena Bonnen Hilderbran Perry Bonnen Hilderbran Perry Bonnen Hilderbran Perry Branch Hochberg Phillips Branch Hochberg Phillips Branch Hochberg Phillips Brown Hopson Pickett Brown Hopson Pickett Brown Hopson Pickett Burkett Howard of Fort Bend Pitts Burkett Howard of Fort Bend Pitts Burkett Howard of Fort Bend Pitts Burnam Howard of Travis Price Burnam Howard of Travis Price Burnam Howard of Travis Price Button Huberty Quintanilla Button Huberty Quintanilla Button Huberty Quintanilla Cain Hughes Raymond Cain Hughes Raymond Cain Hughes Raymond Callegari Hunter Reynolds Callegari Hunter Reynolds Callegari Hunter Reynolds Carter Isaac Riddle Carter Isaac Riddle Carter Isaac Riddle Castro Jackson Ritter Castro Jackson Ritter Castro Jackson Ritter Chisum Johnson Rodriguez Chisum Johnson Rodriguez Chisum Johnson Rodriguez Christian Keffer Schwertner Christian Keffer Schwertner Christian Keffer Schwertner Coleman King of Parker Scott Coleman King of Parker Scott Coleman King of Parker Scott Cook King of Taylor Sheets Cook King of Taylor Sheets Cook King of Taylor Sheets Craddick King of Zavala Sheffield Craddick King of Zavala Sheffield Craddick King of Zavala Sheffield Creighton Kleinschmidt Shelton Creighton Kleinschmidt Shelton Creighton Kleinschmidt Shelton Crownover Kolkhorst Simpson Crownover Kolkhorst Simpson Crownover Kolkhorst Simpson Darby Kuempel Smith of Harris Darby Kuempel Smith of Harris Darby Kuempel Smith of Harris Davis of Dallas Landtroop Smith of Tarrant Davis of Dallas Landtroop Smith of Tarrant Davis of Dallas Landtroop Smith of Tarrant J. Davis of Harris Larson Smithee J. Davis of Harris Larson Smithee J. Davis of Harris Larson Smithee S. Davis of Harris Laubenberg Solomons S. Davis of Harris Laubenberg Solomons S. Davis of Harris Laubenberg Solomons Deshotel Lavender Strama Deshotel Lavender Strama Deshotel Lavender Strama Driver Legler Taylor of Collin Driver Legler Taylor of Collin Driver Legler Taylor of Collin Dukes Lewis Taylor of Galveston Dukes Lewis Taylor of Galveston Dukes Lewis Taylor of Galveston Dutton Lozano Thompson Dutton Lozano Thompson Dutton Lozano Thompson Eiland Lucio III Torres Eiland Lucio III Torres Eiland Lucio III Torres Eissler Lyne Truitt Eissler Lyne Truitt Eissler Lyne Truitt Elkins Madden Turner Elkins Madden Turner Elkins Madden Turner Farias Mallory Caraway Veasey Farias Mallory Caraway Veasey Farias Mallory Caraway Veasey Farrar Margo Villarreal Farrar Margo Villarreal Farrar Margo Villarreal Fletcher Marquez Vo Fletcher Marquez Vo Fletcher Marquez Vo Flynn Martinez Walle Flynn Martinez Walle Flynn Martinez Walle Frullo Martinez Fischer Weber Frullo Martinez Fischer Weber Frullo Martinez Fischer Weber Gallego McClendon White Gallego McClendon White Gallego McClendon White Garza Menendez Woolley Garza Menendez Woolley Garza Menendez Woolley Geren Miles Workman Geren Miles Workman Geren Miles Workman Giddings Miller of Comal Zedler Giddings Miller of Comal Zedler Giddings Miller of Comal Zedler Gonzales of Hidalgo Miller of Erath Zerwas Gonzales of Hidalgo Miller of Erath Zerwas Gonzales of Hidalgo Miller of Erath Zerwas ______________________________ ______________________________ President of the Senate Speaker of the House I certify that H.C.R. No. 20 was adopted by the House on June 21, 2011, by a non-record vote. ______________________________ Chief Clerk of the House I certify that H.C.R. No. 20 was adopted by the Senate on June 28, 2011, by a viva-voce vote. ______________________________ Secretary of the Senate APPROVED: __________________ Date __________________ Governor Straus Gonzales of Williamson Morrison Aliseda Gonzalez Munoz, Jr. Allen Gooden Murphy Alonzo Guillen Naishtat Alvarado Gutierrez Nash Anchia Hamilton Oliveira Anderson of Dallas Hancock Orr Anderson of McLennan Hardcastle Otto Aycock Harless Parker Beck Harper-Brown Patrick Berman Hartnett Paxton Bohac Hernandez Luna Pena Bonnen Hilderbran Perry Branch Hochberg Phillips Brown Hopson Pickett Burkett Howard of Fort Bend Pitts Burnam Howard of Travis Price Button Huberty Quintanilla Cain Hughes Raymond Callegari Hunter Reynolds Carter Isaac Riddle Castro Jackson Ritter Chisum Johnson Rodriguez Christian Keffer Schwertner Coleman King of Parker Scott Cook King of Taylor Sheets Craddick King of Zavala Sheffield Creighton Kleinschmidt Shelton Crownover Kolkhorst Simpson Darby Kuempel Smith of Harris Davis of Dallas Landtroop Smith of Tarrant J. Davis of Harris Larson Smithee S. Davis of Harris Laubenberg Solomons Deshotel Lavender Strama Driver Legler Taylor of Collin Dukes Lewis Taylor of Galveston Dutton Lozano Thompson Eiland Lucio III Torres Eissler Lyne Truitt Elkins Madden Turner Farias Mallory Caraway Veasey Farrar Margo Villarreal Fletcher Marquez Vo Flynn Martinez Walle Frullo Martinez Fischer Weber Gallego McClendon White Garza Menendez Woolley Geren Miles Workman Giddings Miller of Comal Zedler Gonzales of Hidalgo Miller of Erath Zerwas