Texas House Bill HB1972

Texas 2013 - 83rd Regular

Caption

Relating to the provision of 9-1-1 services; providing criminal penalties.

Impact

The impact of HB 1972 on state laws is significant as it introduces statewide liability limitations for service providers involved in emergency communication. This can help ensure compliance and provision of 9-1-1 services is maintained without the fear of excessive legal repercussions. The bill aims to create a more uniform legal framework for emergency communications, which is believed to enhance the efficiency and reliability of these services across the state. Furthermore, by safeguarding confidential information collected in the provision of these services, the bill reinforces the protection of citizens' data and encourages open communication between service providers and governmental entities.

Summary

House Bill 1972 addresses the provision of 9-1-1 services within Texas by amending several sections of the Health and Safety Code and Penal Code. The bill redefines '9-1-1 service' to clarify the role of telecommunications services in connecting users to public safety answering points (PSAPs) and includes provisions for protecting service providers and other involved entities from liabilities, as long as gross negligence or intentional misconduct is not established. By enhancing liability protections, the legislation aims to encourage better participation from service providers in delivering reliable 9-1-1 services.

Contention

Notable points of contention surrounding HB 1972 include potential concerns regarding the confidentiality provisions and the implications of shielding service providers from liability. Critics could argue that while the intention is to improve service provision, it may inadvertently protect negligent behavior among service providers. Given the importance of 9-1-1 services for public safety, the balance between liability protection and accountability will likely be a focal point in discussions during legislative hearings. Additionally, the delineation of 'emergency' and the responsibilities placed upon individuals calling for assistance also may lead to debate around enforcement and compliance with the new definitions outlined in the bill.