1 | 1 | | 84R7389 SCL-F |
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2 | 2 | | By: Smithee H.B. No. 1638 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to nonpreferred provider claims under a preferred provider |
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8 | 8 | | benefit plan related to emergency care. |
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9 | 9 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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10 | 10 | | SECTION 1. Chapter 1301, Insurance Code, is amended by |
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11 | 11 | | adding Subchapter F to read as follows: |
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12 | 12 | | SUBCHAPTER F. NONPREFERRED PROVIDER CLAIMS RELATED TO EMERGENCY |
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13 | 13 | | CARE PROVIDED TO INSUREDS; ARBITRATION |
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14 | 14 | | Sec. 1301.251. DEFINITIONS. In this subchapter: |
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15 | 15 | | (1) "Chief administrative law judge" means the chief |
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16 | 16 | | administrative law judge of the State Office of Administrative |
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17 | 17 | | Hearings. |
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18 | 18 | | (2) "Emergency care" has the meaning assigned by |
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19 | 19 | | Section 1301.155. |
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20 | 20 | | Sec. 1301.252. APPLICABILITY OF SUBCHAPTER. (a) This |
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21 | 21 | | subchapter does not apply to health care services, including |
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22 | 22 | | emergency care, in which physician fees are subject to schedules or |
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23 | 23 | | other monetary limitations under any other law, including workers' |
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24 | 24 | | compensation under Title 5, Labor Code. |
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25 | 25 | | (b) This subchapter applies only to emergency care |
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26 | 26 | | provided: |
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27 | 27 | | (1) to an insured; |
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28 | 28 | | (2) within a hospital, freestanding emergency medical |
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29 | 29 | | care facility, or similar facility that is a preferred provider; |
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30 | 30 | | and |
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31 | 31 | | (3) by a facility-based physician or health care |
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32 | 32 | | provider who is a nonpreferred provider. |
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33 | 33 | | (c) This subchapter does not apply to: |
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34 | 34 | | (1) the Employees Retirement System of Texas or |
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35 | 35 | | another entity issuing or administering a basic coverage plan under |
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36 | 36 | | Chapter 1551; |
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37 | 37 | | (2) the Teacher Retirement System of Texas or another |
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38 | 38 | | entity issuing or administering a basic plan under Chapter 1575 or a |
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39 | 39 | | health coverage plan under Chapter 1579; or |
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40 | 40 | | (3) The Texas A&M University System or The University |
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41 | 41 | | of Texas System or another entity issuing or administering basic |
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42 | 42 | | coverage under Chapter 1601. |
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43 | 43 | | Sec. 1301.253. PAYMENT OF NONPREFERRED PROVIDER BILL. |
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44 | 44 | | Notwithstanding Section 1301.005 or any other law, an insurer shall |
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45 | 45 | | pay a nonpreferred provider a reasonable amount for emergency care |
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46 | 46 | | provided by the nonpreferred provider to an insured. |
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47 | 47 | | Sec. 1301.254. HOLD HARMLESS FOR INSUREDS. A nonpreferred |
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48 | 48 | | provider may not bill an insured eligible to receive services under |
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49 | 49 | | a preferred provider benefit plan, and the insured is not liable to |
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50 | 50 | | the provider, for emergency care provided in a hospital, |
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51 | 51 | | freestanding emergency medical care facility, or similar facility |
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52 | 52 | | that is a preferred provider except for any applicable copayment, |
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53 | 53 | | coinsurance, or deductible that would be owed if the provider was a |
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54 | 54 | | preferred provider under the plan. |
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55 | 55 | | Sec. 1301.255. ARBITRATOR QUALIFICATIONS. (a) Except as |
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56 | 56 | | provided by Subsection (b), to qualify for an appointment as an |
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57 | 57 | | arbitrator under this subchapter, a person must have completed at |
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58 | 58 | | least 40 classroom hours of training in dispute resolution |
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59 | 59 | | techniques in a course conducted by an alternative dispute |
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60 | 60 | | resolution organization or other dispute resolution organization |
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61 | 61 | | approved by the chief administrative law judge. |
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62 | 62 | | (b) A person not qualified under Subsection (a) may be |
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63 | 63 | | appointed as an arbitrator on agreement of the parties. |
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64 | 64 | | (c) A person may not act as an arbitrator for a claim |
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65 | 65 | | settlement dispute if the person has been employed by, consulted |
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66 | 66 | | for, or otherwise had a business relationship with an insurer |
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67 | 67 | | offering the preferred provider benefit plan or a health care |
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68 | 68 | | provider during the three years immediately preceding the request |
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69 | 69 | | for arbitration. |
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70 | 70 | | Sec. 1301.256. APPOINTMENT OF ARBITRATOR. (a) An |
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71 | 71 | | arbitration under this subchapter shall be conducted by one |
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72 | 72 | | arbitrator. |
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73 | 73 | | (b) The chief administrative law judge shall appoint the |
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74 | 74 | | arbitrator through a random assignment from a list of qualified |
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75 | 75 | | arbitrators maintained by the State Office of Administrative |
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76 | 76 | | Hearings. |
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77 | 77 | | (c) Notwithstanding Subsection (b), a person other than an |
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78 | 78 | | arbitrator appointed by the chief administrative law judge may |
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79 | 79 | | conduct the arbitration on agreement of all of the parties and |
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80 | 80 | | notice to the chief administrative law judge. |
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81 | 81 | | Sec. 1301.257. REQUEST AND PRELIMINARY PROCEDURES FOR |
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82 | 82 | | ARBITRATION. (a) If a dispute arises over the nonpreferred |
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83 | 83 | | provider's fee or the insurer's payment to the provider, the |
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84 | 84 | | provider or insurer may request arbitration under this subchapter. |
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85 | 85 | | (b) A request for arbitration must be provided to the |
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86 | 86 | | department on a form prescribed by the commissioner and must |
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87 | 87 | | include: |
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88 | 88 | | (1) the name of the nonpreferred provider and insurer; |
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89 | 89 | | (2) a brief description of the claim to be resolved, |
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90 | 90 | | including the nonpreferred provider's fee and the insurer's payment |
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91 | 91 | | to the provider; |
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92 | 92 | | (3) contact information, including a telephone |
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93 | 93 | | number, for the requesting party and the party's counsel, if the |
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94 | 94 | | party retains counsel; and |
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95 | 95 | | (4) any other information the commissioner may require |
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96 | 96 | | by rule. |
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97 | 97 | | (c) On receipt of a request for arbitration, the department |
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98 | 98 | | shall notify the nonpreferred provider, insurer, and insured of the |
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99 | 99 | | request. In the notice to the insured, the department must explain |
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100 | 100 | | in plain language the amount billed by the provider, the amount paid |
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101 | 101 | | by the insurer, that either the provider or insurer has requested |
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102 | 102 | | arbitration, and that the insured has a right to participate in the |
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103 | 103 | | informal settlement teleconference or arbitration. |
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104 | 104 | | (d) In an effort to settle the claim before arbitration, the |
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105 | 105 | | nonpreferred provider and insurer shall participate in an informal |
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106 | 106 | | settlement teleconference not later than the 30th day after the |
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107 | 107 | | date on which a party submits a request for arbitration under this |
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108 | 108 | | section. The insured may elect to participate in the |
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109 | 109 | | teleconference. |
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110 | 110 | | (e) A claim to be resolved under this subchapter that does |
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111 | 111 | | not settle as a result of a teleconference conducted under |
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112 | 112 | | Subsection (d) must be referred to the State Office of |
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113 | 113 | | Administrative Hearings by the department, and an arbitration |
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114 | 114 | | hearing must be conducted in the county in which the medical |
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115 | 115 | | services were rendered. |
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116 | 116 | | (f) The State Office of Administrative Hearings may |
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117 | 117 | | implement measures, including an additional informal settlement |
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118 | 118 | | teleconference, to encourage early and informal resolution to a |
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119 | 119 | | billing dispute before arbitration commences. |
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120 | 120 | | (g) The insured may elect to participate in the arbitration. |
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121 | 121 | | Sec. 1301.258. CONDUCT OF ARBITRATION. (a) In arbitration |
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122 | 122 | | conducted under this subchapter, an arbitrator shall determine |
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123 | 123 | | whether the nonpreferred provider's billed charge or the insurer's |
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124 | 124 | | payment to the provider is the reasonable amount to be paid for the |
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125 | 125 | | emergency care that is the basis for the claim. In determining the |
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126 | 126 | | amount to be paid, the arbitrator shall consider the criteria under |
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127 | 127 | | Section 1301.259. |
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128 | 128 | | (b) An arbitrator shall determine the amount to be paid not |
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129 | 129 | | later than the 30th day after the date the arbitrator receives the |
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130 | 130 | | claim. |
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131 | 131 | | (c) If an arbitrator determines, based on the nonpreferred |
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132 | 132 | | provider's billed charge and insurer's payment, that a settlement |
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133 | 133 | | between the provider and insurer is reasonably likely or that both |
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134 | 134 | | the provider's billed charge and insurer's payment represent |
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135 | 135 | | unreasonable extremes, then the arbitrator may require the parties |
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136 | 136 | | to negotiate in good faith for a settlement. The arbitrator may |
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137 | 137 | | grant the parties not more than 10 business days for the |
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138 | 138 | | negotiation, which run concurrently with the 30-day period for |
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139 | 139 | | arbitration. |
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140 | 140 | | (d) Except as provided by this subchapter, the arbitrator |
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141 | 141 | | must hold in strict confidence all information provided to the |
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142 | 142 | | arbitrator by a party and all communications of the arbitrator with |
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143 | 143 | | a party. |
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144 | 144 | | (e) A party must have an opportunity during the arbitration |
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145 | 145 | | to speak and state the party's position. |
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146 | 146 | | (f) The arbitrator may: |
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147 | 147 | | (1) receive in evidence any documentary evidence or |
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148 | 148 | | other information the arbitrator considers relevant; |
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149 | 149 | | (2) administer oaths; and |
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150 | 150 | | (3) issue subpoenas to require: |
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151 | 151 | | (A) the attendance and testimony of witnesses; |
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152 | 152 | | and |
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153 | 153 | | (B) the production of books, records, and other |
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154 | 154 | | evidence relevant to a claim presented for arbitration. |
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155 | 155 | | (g) The determination of an arbitrator is binding on the |
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156 | 156 | | nonpreferred provider and insurer and is admissible in court or in |
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157 | 157 | | an administrative proceeding. |
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158 | 158 | | Sec. 1301.259. CRITERIA FOR DETERMINING PAYMENT AMOUNT. In |
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159 | 159 | | determining the appropriate amount to be paid for the emergency |
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160 | 160 | | care, the arbitrator shall consider all relevant factors, |
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161 | 161 | | including: |
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162 | 162 | | (1) whether there is a gross disparity between the |
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163 | 163 | | billed charge for the same services rendered by the nonpreferred |
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164 | 164 | | provider as compared to: |
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165 | 165 | | (A) payments to the provider for the same |
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166 | 166 | | services rendered by the provider to other patients in preferred |
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167 | 167 | | provider benefit plans in which the provider is a nonpreferred |
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168 | 168 | | provider; and |
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169 | 169 | | (B) payments by the insurer to reimburse |
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170 | 170 | | similarly qualified nonpreferred providers for the same services in |
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171 | 171 | | the same region; |
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172 | 172 | | (2) the level of training, education, and experience |
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173 | 173 | | of the nonpreferred provider; |
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174 | 174 | | (3) the nonpreferred provider's usual charge for |
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175 | 175 | | comparable services with regard to insureds in preferred provider |
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176 | 176 | | benefit plans in which the provider is a nonpreferred provider; |
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177 | 177 | | (4) the circumstances and complexity of the particular |
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178 | 178 | | case, including time and place of the services; |
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179 | 179 | | (5) individual patient characteristics; and |
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180 | 180 | | (6) the usual and customary cost of the service. |
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181 | 181 | | Sec. 1301.260. PAYMENT FOR ARBITRATION COSTS. (a) If an |
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182 | 182 | | arbitrator determines the insurer's payment as the amount to be |
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183 | 183 | | paid, the nonpreferred provider shall pay the arbitration costs. |
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184 | 184 | | (b) If an arbitrator determines the nonpreferred provider's |
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185 | 185 | | billed charge as the amount to be paid, the insurer shall pay the |
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186 | 186 | | arbitration costs. |
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187 | 187 | | (c) If good faith negotiation under Section 1301.258(c) |
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188 | 188 | | results in a settlement between the nonpreferred provider and |
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189 | 189 | | insurer, the provider and insurer shall evenly divide and share the |
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190 | 190 | | costs of arbitration. |
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191 | 191 | | SECTION 2. Subchapter A, Chapter 1467, Insurance Code, is |
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192 | 192 | | amended by adding Section 1467.0021 to read as follows: |
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193 | 193 | | Sec. 1467.0021. CERTAIN CLAIMS EXCLUDED. This chapter does |
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194 | 194 | | not apply to a claim with respect to which Subchapter F, Chapter |
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195 | 195 | | 1301, applies. |
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196 | 196 | | SECTION 3. The change in law made by this Act applies only |
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197 | 197 | | to a payment for emergency care provided by a nonpreferred provider |
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198 | 198 | | at a health care facility that is a preferred provider on or after |
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199 | 199 | | January 1, 2016. Payment for emergency care provided before |
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200 | 200 | | January 1, 2016, is governed by the law in effect immediately before |
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201 | 201 | | the effective date of this Act, and that law is continued in effect |
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202 | 202 | | for that purpose. |
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203 | 203 | | SECTION 4. This Act takes effect September 1, 2015. |
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