Texas 2015 - 84th Regular

Texas House Bill HB2335

Voted on by House
 
Out of Senate Committee
 
Voted on by Senate
 
Governor Action
 
Bill Becomes Law
 

Caption

Relating to an annual report of used motor vehicle purchaser complaints.

Impact

With the implementation of HB2335, used motor vehicle dealers will become accountable for the complaints filed against them. Each dealer will be reported on, allowing potential buyers to scrutinize a dealership's service history before making a purchase. The bill's requirement for the report to be accessible online elevates the level of scrutiny for dealers and may encourage them to uphold higher standards in customer service, directly impacting consumer trust and satisfaction in the market.

Summary

House Bill 2335 mandates the Texas Department of Motor Vehicles to publish an annual report detailing complaints made by purchasers of used motor vehicles. The bill aims to enhance transparency and accountability within the used motor vehicle sales sector by categorizing complaints and providing a route for consumers to analyze issues associated with vehicle purchases. This initiative underscores the state’s commitment to improving consumer protection in the used vehicle marketplace, addressing potential grievances that consumers often face during such transactions.

Contention

Notable points of contention surrounding this bill may arise from the inconvenience it could pose for dealerships, particularly smaller ones, as they will now be under increased public scrutiny. Dealers may argue that the system could be subject to abuse, wherein unfounded complaints may negatively affect their reputation without due cause. Furthermore, establishing a clear framework for what constitutes a legitimate complaint will be crucial to ensure fairness for both consumers and dealers. The bill's success will depend on aligning these interests to foster consumer protection without imposing undue burdens on businesses.

Companion Bills

No companion bills found.

Previously Filed As

TX HB46

Relating to the denial of the registration of a motor vehicle based on certain information provided by a county to the Texas Department of Motor Vehicles.

TX HB5269

Relating to motor vehicle titles.

TX HB4987

Relating to the sale of specialty license plates by the Texas Department of Motor Vehicles.

TX SB2567

Relating to the issuance of temporary tags and license plates by a motor vehicle dealer.

TX HB3288

Relating to notice of transfer of a used motor vehicle.

TX SB1464

Relating to prohibiting a retail seller of motor vehicles from imposing certain restrictions on the purchase of a motor vehicle.

TX HB4424

Relating to an exception to the titling requirement for certain motor vehicles; creating a criminal offense.

TX SB528

Relating to an exception to the titling requirement for certain motor vehicles; creating a criminal offense.

TX SB1344

Relating to the advertising of certain used motor vehicles.

TX HB3861

Relating to the titling and registration of motor vehicles by motor vehicle dealers.

Similar Bills

No similar bills found.