Texas 2015 84th Regular

Texas Senate Bill SB788 House Committee Report / Bill

Filed 02/02/2025

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                    By: Eltife, et al. S.B. No. 788
 (Paddie)


 A BILL TO BE ENTITLED
 AN ACT
 relating to requiring direct access to 9-1-1 service from certain
 telephone systems and equivalent systems that use Internet Protocol
 enabled services.
 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
 SECTION 1.  This Act shall be known as Kari's Law.
 SECTION 2.  Subtitle B, Title 9, Health and Safety Code, is
 amended by adding Chapter 771A to read as follows:
 CHAPTER 771A. ACCESS TO EMERGENCY COMMUNICATIONS SERVICES IN
 GENERAL
 Sec. 771A.001.  DIRECT ACCESS TO 9-1-1 SERVICE REQUIRED.
 (a)  In this chapter:
 (1)  "9-1-1 service" means a communications service
 that connects users to a public safety answering point through a
 9-1-1 system.
 (2)  "Business service user" means a user of business
 service that provides telecommunications service, including 9-1-1
 service, to end users through a publicly or privately owned or
 controlled telephone switch.
 (3)  "Commission" means the Commission on State
 Emergency Communications.
 (4)  "Emergency communication district" means:
 (A)  a public agency or group of public agencies
 acting jointly that provided 9-1-1 service before September 1,
 1987, or that had voted or contracted before that date to provide
 that service; or
 (B)  a district created under Subchapter B, C, D,
 F, or G, Chapter 772.
 (5)  "Internet Protocol enabled service" has the
 meaning assigned by Section 51.002, Utilities Code.
 (6)  "Telephone system" includes a multiline telephone
 system.
 (b)  This section applies to the extent the section is not
 inconsistent with or preempted by federal law.
 (c)  Notwithstanding any other law, a business service user
 that owns or controls a telephone system or an equivalent system
 that uses Internet Protocol enabled service and provides outbound
 dialing capacity or access shall configure the telephone system or
 equivalent system to allow a person initiating a 9-1-1 call on the
 system to directly access 9-1-1 service by dialing the digits 9-1-1
 without an additional code, digit, prefix, postfix, or trunk-access
 code.
 (d)  A business service user that provides residential or
 business facilities, owns or controls a telephone system or an
 equivalent system that uses Internet Protocol enabled service, and
 provides outbound dialing capacity or access shall configure the
 telephone system or equivalent system to provide a notification to
 a central location on the site of the residential or business
 facility when a person within the residential or business facility
 dials 9-1-1 if the system is able to be configured to provide the
 notification without an improvement to the system's hardware.  This
 subsection does not require a business service user to have a person
 available at the central location to receive a notification.
 (e)  The commission or the applicable emergency
 communication district shall grant a one-year waiver of the
 requirements under this section to a business service user if:
 (1)  the requirements would be unduly and unreasonably
 cost prohibitive for a business service user to comply with; and
 (2)  the business service user provides an affidavit
 not later than September 1 of each year stating:
 (A)  the manufacturer and model number of the
 telephone system or equivalent system that needs to be reprogrammed
 or replaced;
 (B)  that the business service user made a good
 faith attempt to reprogram or replace the system; and
 (C)  if the telephone system or equivalent system
 does not comply with Subsection (c), that the business service user
 agrees to place an instructional sticker immediately adjacent to
 each telephone that is accessed using the noncompliant system
 indicating that during the waiver period the telephone is unable to
 directly dial 9-1-1 and providing instructions for accessing 9-1-1
 in case of an emergency.  The instructional sticker must be printed
 in at least 16-point boldface type in a contrasting color using a
 font that is easily readable.
 (f)  The commission may adopt rules to implement this section
 for areas that are governed by a regional plan, and an emergency
 communication district may adopt those rules in accordance with
 Section 771.062.
 (g)  On the request of the business service user, the
 commission, an emergency communication district, or a home-rule
 municipality that independently operates a 9-1-1 system shall
 provide assistance to a business service user that is within the
 applicable governmental entity's jurisdiction in complying with
 this section.
 SECTION 3.  A business service user, as defined by Section
 771A.001(a), Health and Safety Code, as added by this Act, shall
 comply with Section 771A.001, Health and Safety Code, as added by
 this Act, not later than September 1, 2016.
 SECTION 4.  This Act takes effect immediately if it receives
 a vote of two-thirds of all the members elected to each house, as
 provided by Section 39, Article III, Texas Constitution. If this
 Act does not receive the vote necessary for immediate effect, this
 Act takes effect September 1, 2015.