1 | 1 | | 85R1771 MEW-F |
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2 | 2 | | By: Collier H.B. No. 336 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to the duties and powers of the office of public insurance |
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8 | 8 | | counsel concerning the adequacy of networks offered in this state |
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9 | 9 | | by managed care plans. |
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10 | 10 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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11 | 11 | | SECTION 1. Section 501.001, Insurance Code, is amended to |
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12 | 12 | | read as follows: |
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13 | 13 | | Sec. 501.001. DEFINITIONS [DEFINITION]. In this chapter: |
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14 | 14 | | (1) "Managed care plan" means: |
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15 | 15 | | (A) a health maintenance organization plan |
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16 | 16 | | provided under Chapter 843; |
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17 | 17 | | (B) a preferred provider benefit plan, as defined |
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18 | 18 | | by Section 1301.001; or |
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19 | 19 | | (C) an exclusive provider benefit plan, as |
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20 | 20 | | defined by Section 1301.001. |
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21 | 21 | | (2) "Office" [, "office"] means the office of public |
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22 | 22 | | insurance counsel. |
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23 | 23 | | SECTION 2. Section 501.151, Insurance Code, is amended to |
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24 | 24 | | read as follows: |
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25 | 25 | | Sec. 501.151. POWERS AND DUTIES OF OFFICE. The office: |
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26 | 26 | | (1) may assess the impact of insurance rates, rules, |
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27 | 27 | | and forms on insurance consumers in this state; [and] |
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28 | 28 | | (2) shall advocate in the office's own name positions |
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29 | 29 | | determined by the public counsel to be most advantageous to a |
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30 | 30 | | substantial number of insurance consumers; |
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31 | 31 | | (3) shall monitor the adequacy of networks offered by |
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32 | 32 | | managed care plans in this state; and |
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33 | 33 | | (4) may advocate for consumers in the office's own |
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34 | 34 | | name: |
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35 | 35 | | (A) positions to strengthen the overall adequacy |
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36 | 36 | | or oversight of networks offered by managed care plans in this |
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37 | 37 | | state; and |
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38 | 38 | | (B) positions to strengthen the adequacy or |
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39 | 39 | | oversight of a particular network offered by a managed care plan in |
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40 | 40 | | this state, including by: |
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41 | 41 | | (i) opposing, at the public counsel's |
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42 | 42 | | discretion, the department's approval of a managed care plan's |
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43 | 43 | | filing, application, or request related to the adequacy of a |
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44 | 44 | | network offered by the managed care plan in this state, including |
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45 | 45 | | any filings, applications, and requests related to access plans or |
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46 | 46 | | waivers of network adequacy requirements, when applicable; and |
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47 | 47 | | (ii) filing complaints with the department |
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48 | 48 | | regarding the failure of a particular managed care plan to satisfy |
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49 | 49 | | applicable network adequacy requirements, including requirements |
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50 | 50 | | to maintain accurate provider network directories. |
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51 | 51 | | SECTION 3. Section 501.153, Insurance Code, is amended to |
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52 | 52 | | read as follows: |
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53 | 53 | | Sec. 501.153. AUTHORITY TO APPEAR, INTERVENE, OR INITIATE. |
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54 | 54 | | (a) The public counsel: |
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55 | 55 | | (1) may appear or intervene, as a party or otherwise, |
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56 | 56 | | as a matter of right before the commissioner or department on behalf |
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57 | 57 | | of insurance consumers, as a class, in matters involving: |
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58 | 58 | | (A) rates, rules, and forms affecting: |
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59 | 59 | | (i) property and casualty insurance; |
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60 | 60 | | (ii) title insurance; |
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61 | 61 | | (iii) credit life insurance; |
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62 | 62 | | (iv) credit accident and health insurance; |
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63 | 63 | | or |
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64 | 64 | | (v) any other line of insurance for which |
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65 | 65 | | the commissioner or department promulgates, sets, adopts, or |
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66 | 66 | | approves rates, rules, or forms; |
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67 | 67 | | (B) rules affecting life, health, or accident |
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68 | 68 | | insurance; or |
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69 | 69 | | (C) withdrawal of approval of policy forms: |
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70 | 70 | | (i) in proceedings initiated by the |
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71 | 71 | | department under Sections 1701.055 and 1701.057; or |
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72 | 72 | | (ii) if the public counsel presents |
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73 | 73 | | persuasive evidence to the department that the forms do not comply |
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74 | 74 | | with this code, a rule adopted under this code, or any other law; |
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75 | 75 | | (2) may initiate or intervene as a matter of right or |
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76 | 76 | | otherwise appear in a judicial proceeding involving or arising from |
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77 | 77 | | an action taken by an administrative agency in a proceeding in which |
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78 | 78 | | the public counsel previously appeared under the authority granted |
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79 | 79 | | by this chapter; |
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80 | 80 | | (3) may appear or intervene, as a party or otherwise, |
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81 | 81 | | as a matter of right on behalf of insurance consumers as a class in |
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82 | 82 | | any proceeding in which the public counsel determines that |
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83 | 83 | | insurance consumers are in need of representation, except that the |
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84 | 84 | | public counsel may not intervene in an enforcement or parens |
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85 | 85 | | patriae proceeding brought by the attorney general; [and] |
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86 | 86 | | (4) may appear or intervene before the commissioner or |
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87 | 87 | | department as a party or otherwise on behalf of small commercial |
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88 | 88 | | insurance consumers, as a class, in a matter involving rates, |
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89 | 89 | | rules, or forms affecting commercial insurance consumers, as a |
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90 | 90 | | class, in any proceeding in which the public counsel determines |
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91 | 91 | | that small commercial consumers are in need of representation; |
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92 | 92 | | (5) may appear or intervene in a proceeding or hearing |
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93 | 93 | | before the commissioner or department as a party or otherwise on |
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94 | 94 | | behalf of consumers, as a class, in a matter relating to the |
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95 | 95 | | adequacy of a network offered by a managed care plan; and |
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96 | 96 | | (6) may file objections and request a hearing, to be |
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97 | 97 | | granted in the sole discretion of the commissioner, regarding any |
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98 | 98 | | application, filing, or request that a managed care plan files with |
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99 | 99 | | the department related to an access plan or waiver of a network |
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100 | 100 | | adequacy requirement. |
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101 | 101 | | (b) To assist the office in determining whether to request a |
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102 | 102 | | hearing under Subsection (a)(6), a managed care plan must file with |
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103 | 103 | | the office, at the same time that it makes such filing with the |
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104 | 104 | | department, a copy of: |
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105 | 105 | | (1) any network adequacy waiver request, application, |
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106 | 106 | | or filing, including any attachments or supporting documentation; |
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107 | 107 | | or |
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108 | 108 | | (2) any access plan filing, request, or application, |
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109 | 109 | | including any attachments or supporting documentation. |
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110 | 110 | | (c) Nothing in this chapter may be construed as authorizing |
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111 | 111 | | a managed care plan to request a waiver of network adequacy |
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112 | 112 | | requirements or to use an access plan unless otherwise authorized |
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113 | 113 | | by law or regulation. |
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114 | 114 | | SECTION 4. Section 501.154, Insurance Code, is amended to |
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115 | 115 | | read as follows: |
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116 | 116 | | Sec. 501.154. ACCESS TO INFORMATION. The public counsel: |
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117 | 117 | | (1) is entitled to the same access as a party, other |
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118 | 118 | | than department staff, to department records available in a |
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119 | 119 | | proceeding before the commissioner or department under the |
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120 | 120 | | authority granted to the public counsel by this chapter; [and] |
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121 | 121 | | (2) is entitled to obtain discovery under Chapter |
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122 | 122 | | 2001, Government Code, of any nonprivileged matter that is relevant |
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123 | 123 | | to the subject matter involved in a proceeding or submission before |
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124 | 124 | | the commissioner or department as authorized by this chapter; and |
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125 | 125 | | (3) is entitled to all filings, including any |
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126 | 126 | | attachments and supporting documentation, made by a managed care |
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127 | 127 | | plan relating to the adequacy of a network offered by the plan. |
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128 | 128 | | SECTION 5. Section 501.157, Insurance Code, is amended to |
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129 | 129 | | read as follows: |
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130 | 130 | | Sec. 501.157. PROHIBITED INTERVENTIONS OR APPEARANCES. |
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131 | 131 | | Except as otherwise provided by this code, the [The] public counsel |
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132 | 132 | | may not intervene or appear in: |
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133 | 133 | | (1) any proceeding or hearing before the commissioner |
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134 | 134 | | or department, or any other proceeding, that relates to approval or |
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135 | 135 | | consideration of an individual charter, license, certificate of |
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136 | 136 | | authority, acquisition, merger, or examination; or |
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137 | 137 | | (2) any proceeding concerning the solvency of an |
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138 | 138 | | individual insurer, a financial issue, a policy form, advertising, |
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139 | 139 | | or another regulatory issue affecting an individual insurer or |
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140 | 140 | | agent. |
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141 | 141 | | SECTION 6. Section 501.159(a), Insurance Code, is amended |
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142 | 142 | | to read as follows: |
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143 | 143 | | (a) Notwithstanding this chapter, the office may submit |
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144 | 144 | | written comments to the commissioner and otherwise participate |
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145 | 145 | | regarding individual insurer filings: |
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146 | 146 | | (1) made under Chapters 2251 and 2301 relating to |
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147 | 147 | | insurance described by Subchapter B, Chapter 2301; or |
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148 | 148 | | (2) relating to the adequacy of a network offered by a |
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149 | 149 | | managed care plan. |
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150 | 150 | | SECTION 7. Subchapter D, Chapter 501, Insurance Code, is |
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151 | 151 | | amended by adding Section 501.161 to read as follows: |
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152 | 152 | | Sec. 501.161. COMPLAINTS. (a) The office may file a |
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153 | 153 | | complaint with the department on discovering that a managed care |
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154 | 154 | | plan: |
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155 | 155 | | (1) is operating, has operated, or is seeking to |
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156 | 156 | | operate with an inadequate network in this state; |
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157 | 157 | | (2) potentially is in violation of, has been in |
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158 | 158 | | violation of, or seeks to operate in violation of a network adequacy |
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159 | 159 | | law or regulation in this state; or |
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160 | 160 | | (3) potentially has an inaccurate provider network |
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161 | 161 | | directory. |
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162 | 162 | | (b) The department shall keep an information file about each |
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163 | 163 | | complaint filed with the department by the office under this |
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164 | 164 | | section. |
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165 | 165 | | (c) If a written complaint is filed with the department, the |
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166 | 166 | | department, at least quarterly and until final disposition of the |
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167 | 167 | | complaint, shall notify each party to the complaint, including the |
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168 | 168 | | office, of the complaint's status unless the notice would |
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169 | 169 | | jeopardize an undercover investigation. |
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170 | 170 | | (d) Notwithstanding any other law, the office may post on |
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171 | 171 | | its Internet website any complaint that the office files with the |
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172 | 172 | | department under this section. |
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173 | 173 | | SECTION 8. The heading to Subchapter F, Chapter 501, |
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174 | 174 | | Insurance Code, is amended to read as follows: |
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175 | 175 | | SUBCHAPTER F. DUTIES RELATING TO MANAGED CARE PLANS [HEALTH |
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176 | 176 | | MAINTENANCE ORGANIZATIONS] |
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177 | 177 | | SECTION 9. Section 501.251, Insurance Code, is amended to |
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178 | 178 | | read as follows: |
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179 | 179 | | Sec. 501.251. COMPARISON OF MANAGED CARE PLANS [HEALTH |
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180 | 180 | | MAINTENANCE ORGANIZATIONS]. (a) The office shall develop and |
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181 | 181 | | implement a system to compare and evaluate, on an objective basis, |
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182 | 182 | | the quality of care provided by, adequacy of networks offered by, |
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183 | 183 | | and the performance of managed care plans [health maintenance |
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184 | 184 | | organizations established under Chapter 843]. |
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185 | 185 | | (b) In conducting comparisons under the system described by |
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186 | 186 | | Subsection (a), the office shall compare: |
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187 | 187 | | (1) health maintenance organizations to other health |
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188 | 188 | | maintenance organizations; |
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189 | 189 | | (2) preferred provider benefit plans to other |
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190 | 190 | | preferred provider benefit plans; and |
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191 | 191 | | (3) exclusive provider benefit plans to other |
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192 | 192 | | exclusive provider benefit plans. |
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193 | 193 | | (c) In developing the system, the office may use information |
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194 | 194 | | or data from a person, agency, organization, or governmental unit |
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195 | 195 | | that the office considers reliable. |
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196 | 196 | | SECTION 10. Section 501.252, Insurance Code, is amended to |
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197 | 197 | | read as follows: |
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198 | 198 | | Sec. 501.252. ANNUAL CONSUMER REPORT CARDS. (a) The office |
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199 | 199 | | shall develop and issue annual consumer report cards that identify |
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200 | 200 | | and compare, on an objective basis, managed care plans [health |
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201 | 201 | | maintenance organizations in this state]. |
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202 | 202 | | (b) The consumer report cards required by Subsection (a) |
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203 | 203 | | shall: |
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204 | 204 | | (1) include comparisons of types of managed care plans |
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205 | 205 | | in the same manner as provided by Section 501.251(b); |
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206 | 206 | | (2) include information, evaluations, and comparisons |
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207 | 207 | | regarding the adequacy of networks offered by the particular type |
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208 | 208 | | of managed care plan that is the subject of a consumer report card; |
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209 | 209 | | and |
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210 | 210 | | (3) at the discretion of the office, be staggered for |
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211 | 211 | | release throughout the year based on the type of managed care plan |
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212 | 212 | | that is the subject of the consumer report card. |
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213 | 213 | | (c) Notwithstanding Subsection (b)(3), all consumer report |
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214 | 214 | | cards for a particular type of managed care plan must be released at |
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215 | 215 | | the same time. |
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216 | 216 | | (d) The consumer report cards may be based on information or |
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217 | 217 | | data from any person, agency, organization, or governmental unit |
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218 | 218 | | that the office considers reliable. |
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219 | 219 | | (e) Notwithstanding Subsection (d), in developing the |
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220 | 220 | | information required under Subsection (b)(2), the office may use |
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221 | 221 | | information or data that is self-reported to the department or to |
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222 | 222 | | the public by a managed care plan. |
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223 | 223 | | (f) [(b)] The office may not endorse or recommend a specific |
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224 | 224 | | managed care [health maintenance organization or] plan, or |
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225 | 225 | | subjectively rate or rank managed care [health maintenance |
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226 | 226 | | organizations or] plans or managed care plan issuers, other than |
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227 | 227 | | through comparison and evaluation of objective criteria. |
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228 | 228 | | (g) [(c)] The office shall provide a copy of any consumer |
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229 | 229 | | report card on request on payment of a reasonable fee. |
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230 | 230 | | SECTION 11. It is the intent of the legislature to provide |
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231 | 231 | | the office of public insurance counsel with the flexibility to |
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232 | 232 | | establish a timeline for the implementation, development, and |
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233 | 233 | | initial issuance of annual consumer report cards under Section |
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234 | 234 | | 501.252, Insurance Code, as amended by this Act, in a manner that |
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235 | 235 | | best uses current office of public insurance counsel resources. |
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236 | 236 | | SECTION 12. This Act takes effect September 1, 2017. |
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