4 | 10 | | AN ACT |
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5 | 11 | | relating to the office of the state long-term care ombudsman; |
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6 | 12 | | affecting the prosecution of a criminal offense. |
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7 | 13 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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8 | 14 | | SECTION 1. Subchapter F, Chapter 101A, Human Resources |
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9 | 15 | | Code, is amended to read as follows: |
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10 | 16 | | SUBCHAPTER F. OFFICE OF STATE LONG-TERM CARE OMBUDSMAN |
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11 | 17 | | Sec. 101A.251. DEFINITIONS. In this subchapter: |
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12 | 18 | | (1) "Commission" means the Health and Human Services |
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13 | 19 | | Commission ["Elderly resident" means a resident of a long-term care |
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14 | 20 | | facility who is 60 years of age or older]. |
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15 | 21 | | (1-a) "Local ombudsman entity" means a distinct unit |
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16 | 22 | | or entity, consisting of representatives, designated by the state |
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17 | 23 | | long-term care ombudsman to carry out the ombudsman program in a |
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18 | 24 | | service area of the state. |
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19 | 25 | | (2) "Long-term care facility" means a facility that |
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20 | 26 | | [serves persons who are 60 years of age or older and that] is |
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21 | 27 | | licensed or regulated or that is required to be licensed or |
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22 | 28 | | regulated by the commission [department] under Chapter 242 or 247, |
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23 | 29 | | Health and Safety Code. |
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24 | 30 | | (3) "Office" means the office of the state long-term |
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25 | 31 | | care ombudsman, consisting of the state long-term care ombudsman |
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26 | 32 | | and representatives who are employed by the commission. |
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27 | 33 | | (3-a) "Ombudsman program" means the program through |
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28 | 34 | | which the functions and duties of the office are carried out, |
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29 | 35 | | consisting of the office and all representatives. |
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30 | 36 | | (4) "Representative" means an employee or volunteer |
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31 | 37 | | specifically designated by the office as a representative of the |
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32 | 38 | | office. |
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33 | 39 | | (4-a) "Resident" means a resident of a long-term care |
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34 | 40 | | facility. |
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35 | 41 | | (5) "State long-term care ombudsman" means the chief |
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36 | 42 | | administrator of the office. |
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37 | 43 | | Sec. 101A.252. OPERATION OF OFFICE. (a) The office |
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38 | 44 | | [department] shall operate and is subject to the commission's |
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39 | 45 | | oversight in accordance with federal and state statute [the office |
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40 | 46 | | of the state long-term care ombudsman]. |
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41 | 47 | | (b) The commission [department] may operate the office |
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42 | 48 | | directly or by contract or memorandum of agreement with a public |
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43 | 49 | | agency or other appropriate private nonprofit organization. The |
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44 | 50 | | commission, agency, or organization may not implement a policy that |
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45 | 51 | | prohibits the office from performing its duties under this |
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46 | 52 | | subchapter. The commission [department] may not use an agency or |
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47 | 53 | | organization that [is]: |
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48 | 54 | | (1) is responsible for licensing or certifying |
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49 | 55 | | long-term care services; [or] |
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50 | 56 | | (2) is an association of long-term care facilities or |
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51 | 57 | | of any other residential facility that serves persons with |
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52 | 58 | | disabilities or who are 60 years of age or older, or that is an |
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53 | 59 | | affiliate of such an association; or |
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54 | 60 | | (3) has an ownership, operational, or investment |
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55 | 61 | | interest in a long-term care facility. |
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56 | 62 | | (c) The commission [department] shall consider the views of |
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57 | 63 | | residents [elderly persons], provider organizations, advocacy |
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58 | 64 | | groups, and area agencies on aging in planning and operating the |
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59 | 65 | | office. |
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60 | 66 | | (d) The commission [department] shall ensure that a person |
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61 | 67 | | involved in designating the state long-term care ombudsman or in |
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62 | 68 | | designating a [an employee or] representative [of the office] does |
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63 | 69 | | not have a conflict of interest. |
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64 | 70 | | Sec. 101A.253. ROLE OF OFFICE. The office and the ombudsman |
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65 | 71 | | program shall operate in cooperation with any regulatory agency |
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66 | 72 | | funded and mandated by federal [the Older Americans Act of 1965 (42 |
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67 | 73 | | U.S.C. Section 3001 et seq.)] and state statute. |
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68 | 74 | | Sec. 101A.254. POWERS AND DUTIES OF STATE LONG-TERM CARE |
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69 | 75 | | OMBUDSMAN AND OFFICE. (a) The [state ombudsman and the] office has |
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70 | 76 | | [have] the powers and duties authorized and required by state and |
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71 | 77 | | federal law. |
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72 | 78 | | (b) The office may use appropriate administrative, legal, |
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73 | 79 | | and other remedies to assist [elderly] residents as provided by |
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74 | 80 | | commission [department] rules. |
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75 | 81 | | (c) The office acts independently of the commission in the |
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76 | 82 | | performance of its powers and duties under this subchapter. |
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77 | 83 | | (d) The state long-term care ombudsman has the authority to |
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78 | 84 | | designate a local ombudsman entity or representative and to suspend |
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79 | 85 | | or revoke that designation. |
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80 | 86 | | Sec. 101A.255. OMBUDSMEN. (a) The office shall recruit |
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81 | 87 | | volunteers and citizen organizations to participate in the |
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82 | 88 | | ombudsman program. A paid staff member of an area agency on aging |
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83 | 89 | | network or a nonprofit social service agency may be an ombudsman. |
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84 | 90 | | An ombudsman is a representative [of the office]. |
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85 | 91 | | (b) The office shall provide training to ombudsmen as |
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86 | 92 | | required by this subchapter and federal law. |
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87 | 93 | | (c) The office shall coordinate ombudsman services with the |
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88 | 94 | | protection and advocacy systems that exist for persons with |
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89 | 95 | | developmental disabilities or mental illness. |
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90 | 96 | | (d) The office shall coordinate ombudsman services with |
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91 | 97 | | state and local law enforcement agencies and courts of competent |
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92 | 98 | | jurisdiction. The office is not authorized to compel those law |
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93 | 99 | | enforcement agencies or courts to coordinate ombudsman services or |
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94 | 100 | | other activities with the office. |
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95 | 101 | | Sec. 101A.256. LEGAL COUNSEL [ASSISTANCE]. The commission |
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96 | 102 | | [department] shall ensure that the office receives adequate legal |
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97 | 103 | | advice and representation without conflict of interest as defined |
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98 | 104 | | by the Texas Disciplinary Rules of Professional Conduct. The |
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99 | 105 | | attorney general shall represent the state long-term care ombudsman |
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100 | 106 | | and [or] a representative if a suit or other legal action is brought |
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101 | 107 | | or threatened to be brought against that person in connection with |
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102 | 108 | | the person's performance of the official duties of the ombudsman |
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103 | 109 | | program [office]. |
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104 | 110 | | Sec. 101A.257. INVESTIGATIONS. (a) The office shall have |
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105 | 111 | | access to [elderly] residents and shall, in accordance with |
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106 | 112 | | commission rules, investigate and resolve complaints made by or on |
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107 | 113 | | behalf of [elderly] residents. |
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108 | 114 | | (b) The state long-term care ombudsman [department] shall |
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109 | 115 | | ensure that each ombudsman designated under Section 101A.255 who |
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110 | 116 | | investigates complaints has received proper training and has been |
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111 | 117 | | approved by the office as qualified to investigate complaints. |
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112 | 118 | | (c) The office shall investigate a grievance made against a |
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113 | 119 | | representative in accordance with commission rules and inform the |
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114 | 120 | | person who made the grievance of the outcome of the investigation |
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115 | 121 | | when the investigation is concluded. |
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116 | 122 | | (d) A long-term care facility shall cooperate with an |
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117 | 123 | | investigation conducted by the state long-term care ombudsman or a |
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118 | 124 | | representative, including an ombudsman designated under Section |
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119 | 125 | | 101A.255. |
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120 | 126 | | Sec. 101A.258. ACCESS TO RECORDS AND CONFIDENTIALITY. (a) |
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121 | 127 | | The state long-term care ombudsman and representatives [or the |
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122 | 128 | | state ombudsman's designee, specifically identified by the |
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123 | 129 | | commissioner,] shall have access to patient care records of |
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124 | 130 | | [elderly] residents as provided by commission rules. Except as |
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125 | 131 | | provided by Subsection (b), all [of long-term care facilities as |
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126 | 132 | | provided by Subsection (a-1). The executive commissioner by rule |
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127 | 133 | | shall establish procedures for obtaining access to the records. |
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128 | 134 | | All] records and information created or obtained by [to which] the |
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129 | 135 | | state long-term care ombudsman or a representative [the state |
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130 | 136 | | ombudsman's designee obtains access] remain confidential. |
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131 | 137 | | (a-1) The state long-term care ombudsman and |
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132 | 138 | | representatives [or the state ombudsman's designee, specifically |
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133 | 139 | | identified by the commissioner,] shall have access to patient care |
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134 | 140 | | records of a resident [elderly residents of long-term care |
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135 | 141 | | facilities] if: |
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136 | 142 | | (1) the resident or the resident's legal |
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137 | 143 | | representative consents to the access; |
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138 | 144 | | (2) the resident is unable to consent to the access and |
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139 | 145 | | the resident has no legal representative; or |
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140 | 146 | | (3) access to the records is necessary to investigate |
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141 | 147 | | a complaint and: |
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142 | 148 | | (A) a legal representative [guardian] of the |
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143 | 149 | | resident refuses to consent to the access; |
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144 | 150 | | (B) the state long-term care ombudsman or |
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145 | 151 | | representative [the state ombudsman's designee] has reasonable |
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146 | 152 | | cause to believe that the legal representative of the resident |
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147 | 153 | | [guardian] is not acting in the best interests of the resident; and |
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148 | 154 | | (C) the state long-term care ombudsman approves |
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149 | 155 | | the access. |
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150 | 156 | | (b) The office shall ensure that the identity of a |
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151 | 157 | | complainant or any [facility] resident may be disclosed only with |
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152 | 158 | | the [written] consent of the person or the person's legal |
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153 | 159 | | representative or on court order. |
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154 | 160 | | (c) Files, records, and other information maintained as |
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155 | 161 | | part of the ombudsman program may be disclosed only at the |
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156 | 162 | | discretion of the state long-term care ombudsman. [The information |
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157 | 163 | | in files maintained by the office may be disclosed only by the |
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158 | 164 | | ombudsman who has authority over the disposition of the files.] |
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159 | 165 | | Sec. 101A.259. REPORTING SYSTEM. The office shall maintain |
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160 | 166 | | a statewide ombudsman uniform reporting system to collect and |
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161 | 167 | | analyze information relating to complaints and conditions in |
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162 | 168 | | long-term care facilities as long as such system does not duplicate |
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163 | 169 | | other state reporting systems. The office shall provide the |
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164 | 170 | | information to the commission in accordance with federal law |
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165 | 171 | | [department and the Health and Human Services Commission]. |
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166 | 172 | | Sec. 101A.260. ANALYSIS OF LAWS. (a) The office shall |
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167 | 173 | | analyze and monitor the development and implementation of federal, |
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168 | 174 | | state, and local laws, rules, regulations, and policies relating to |
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169 | 175 | | long-term care facilities and services and shall recommend any |
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170 | 176 | | changes the office considers necessary. |
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171 | 177 | | (b) To the extent necessary to perform any duties under this |
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172 | 178 | | subchapter, Section 556.006(a), Government Code, and Section |
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173 | 179 | | 391.0116, Local Government Code, do not apply to the state |
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174 | 180 | | long-term care ombudsman or a representative. |
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175 | 181 | | Sec. 101A.261. PUBLIC INFORMATION. The office shall |
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176 | 182 | | provide information and make recommendations to public agencies, |
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177 | 183 | | legislators, and other persons about [others that relates to] the |
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178 | 184 | | problems and concerns of [elderly] residents. |
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179 | 185 | | Sec. 101A.262. [ANNUAL] REPORT. (a) The office shall |
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180 | 186 | | prepare a [an annual] report that contains: |
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181 | 187 | | (1) information and findings relating to the problems |
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182 | 188 | | and concerns [complaints] of [elderly] residents; and |
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183 | 189 | | (2) policy, regulatory, and legislative |
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184 | 190 | | recommendations to solve the problems, resolve the concerns |
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185 | 191 | | [complaints], and improve the quality of the [elderly] residents' |
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186 | 192 | | care and lives. |
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187 | 193 | | (b) The report must be submitted to the governor and the |
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188 | 194 | | presiding officer of each house of the legislature not later than |
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189 | 195 | | November 1 of each even-numbered year. |
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190 | 196 | | Sec. 101A.263. LIMITATION OF LIABILITY. The state |
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191 | 197 | | long-term care [An] ombudsman or a representative is not liable for |
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192 | 198 | | civil damages or subject to criminal prosecution for performing |
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193 | 199 | | official duties unless the state long-term care ombudsman or |
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194 | 200 | | representative acts in bad faith or with a malicious purpose. |
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195 | 201 | | Sec. 101A.264. CRIMINAL PENALTY. (a) A person commits an |
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196 | 202 | | offense if the person: |
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197 | 203 | | (1) by act or omission, wilfully [intentionally] |
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198 | 204 | | interferes or attempts to interfere with the state long-term care |
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199 | 205 | | [an] ombudsman or a representative attempting to perform official |
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200 | 206 | | duties; or |
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201 | 207 | | (2) commits or attempts to commit an act of |
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202 | 208 | | retaliation or reprisal against any resident or employee of a |
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203 | 209 | | long-term care facility for filing a complaint or providing |
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204 | 210 | | information to the state long-term care [an] ombudsman or a |
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205 | 211 | | representative. |
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206 | 212 | | (b) An offense under this section is a Class B misdemeanor. |
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207 | 213 | | (c) The commission [department] shall ensure [assure] that |
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208 | 214 | | criminal sanctions will be initiated only after all administrative |
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209 | 215 | | procedures are exhausted. |
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210 | 216 | | SECTION 2. Section 101A.264, Human Resources Code, as |
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211 | 217 | | amended by this Act, applies only to an offense committed on or |
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212 | 218 | | after the effective date of this Act. An offense committed before |
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213 | 219 | | the effective date of this Act is governed by the law in effect on |
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214 | 220 | | the date the offense was committed, and the former law is continued |
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215 | 221 | | in effect for that purpose. For purposes of this section, an |
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216 | 222 | | offense was committed before the effective date of this Act if any |
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217 | 223 | | element of the offense occurred before that date. |
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218 | 224 | | SECTION 3. This Act takes effect September 1, 2017. |
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