Texas Senate Bill SB2037

Texas 2017 - 85th Regular

Caption

Relating to a request for 9-1-1 services by text message.

Impact

The implementation of SB2037 is expected to significantly improve the accessibility of emergency services for residents throughout Texas. By enabling text messaging as a method for requesting 9-1-1 assistance, the bill allows a wider range of individuals, particularly those with disabilities or those in situations where verbal communication is not possible, to access life-saving services. This aligns with broader trends towards inclusivity and modernization in emergency response frameworks.

Summary

SB2037 seeks to modernize the way emergency services are accessed in Texas by allowing individuals to request 9-1-1 services via text message. The bill amends the Health and Safety Code to mandate that public safety answering points (PSAPs) receive and process emergency communications that come in both call and text formats. This change acknowledges the increasing prevalence of text messaging as a communication method and aims to enhance accessibility for individuals who may have difficulty making voice calls, such as the hearing impaired or those in dangerous situations where speaking may not be safe.

Contention

While the bill is likely to receive support for its intent to enhance public safety, there may be some concerns regarding the feasibility and resources required by PSAPs to implement text messaging capabilities effectively. Critics may argue about the potential increase in the demand for the service, and the need for additional training and technological upgrades to ensure that PSAPs can handle both voice and text requests efficiently. Debates may also arise concerning the implications of text message usage in terms of reliability and the need for clear guidelines on how to prioritize these requests compared to voice calls.