1 | 1 | | 86R1966 AAF-D |
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2 | 2 | | By: Flynn H.B. No. 1327 |
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3 | 3 | | |
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4 | 4 | | |
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5 | 5 | | A BILL TO BE ENTITLED |
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6 | 6 | | AN ACT |
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7 | 7 | | relating to the continuation and functions of the Texas Veterans |
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8 | 8 | | Commission. |
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9 | 9 | | BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS: |
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10 | 10 | | SECTION 1. Section 434.002(a), Government Code, is amended |
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11 | 11 | | to read as follows: |
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12 | 12 | | (a) The Texas Veterans Commission is subject to Chapter 325 |
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13 | 13 | | (Texas Sunset Act). Unless continued in existence as provided by |
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14 | 14 | | that chapter, the commission is abolished September 1, 2031 [2019]. |
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15 | 15 | | SECTION 2. Section 434.0061, Government Code, is amended by |
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16 | 16 | | amending Subsection (b) and adding Subsection (d) to read as |
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17 | 17 | | follows: |
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18 | 18 | | (b) The training program must provide the person with |
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19 | 19 | | information regarding: |
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20 | 20 | | (1) the law governing commission operations |
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21 | 21 | | [legislation that created the commission]; |
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22 | 22 | | (2) the programs, functions, rules, and budget of the |
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23 | 23 | | commission; |
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24 | 24 | | (3) the results of the most recent formal audit of the |
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25 | 25 | | commission; |
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26 | 26 | | (4) the requirements of: |
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27 | 27 | | (A) laws relating to open meetings, public |
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28 | 28 | | information, administrative procedure, and disclosure of conflicts |
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29 | 29 | | of interest; and |
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30 | 30 | | (B) other laws applicable to members of a state |
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31 | 31 | | policymaking body in performing their duties; |
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32 | 32 | | (5) any applicable ethics policies adopted by the |
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33 | 33 | | commission or the Texas Ethics Commission; and |
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34 | 34 | | (6) the scope of and limitations on the rulemaking |
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35 | 35 | | authority of the commission. |
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36 | 36 | | (d) The executive director of the commission shall create a |
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37 | 37 | | training manual that includes the information required by |
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38 | 38 | | Subsection (b). The executive director shall distribute a copy of |
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39 | 39 | | the training manual annually to each member of the commission. On |
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40 | 40 | | receipt of the training manual, each member of the commission shall |
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41 | 41 | | sign and submit to the executive director a statement acknowledging |
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42 | 42 | | receipt of the training manual. |
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43 | 43 | | SECTION 3. Section 434.007, Government Code, is amended to |
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44 | 44 | | read as follows: |
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45 | 45 | | Sec. 434.007. DUTIES. (a) The commission shall: |
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46 | 46 | | (1) compile federal, state, and local laws enacted to |
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47 | 47 | | benefit members of the armed forces, veterans, and their families |
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48 | 48 | | and dependents; |
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49 | 49 | | (2) collect information relating to services and |
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50 | 50 | | facilities available to veterans; |
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51 | 51 | | (3) cooperate with veterans service agencies in the |
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52 | 52 | | state; |
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53 | 53 | | (4) inform members and veterans of the armed forces, |
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54 | 54 | | their families and dependents, and military and civilian |
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55 | 55 | | authorities about the existence or availability of: |
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56 | 56 | | (A) educational training and retraining |
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57 | 57 | | facilities; |
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58 | 58 | | (B) health, medical, rehabilitation, and housing |
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59 | 59 | | services and facilities; |
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60 | 60 | | (C) employment and reemployment services; |
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61 | 61 | | (D) provisions of federal, state, and local law |
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62 | 62 | | affording rights, privileges, and benefits to members and veterans |
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63 | 63 | | of the armed forces and their families and dependents; and |
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64 | 64 | | (E) other similar, related, or appropriate |
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65 | 65 | | matters; |
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66 | 66 | | (5) assist veterans and their families and dependents |
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67 | 67 | | in presenting, proving, and establishing claims, privileges, |
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68 | 68 | | rights, and benefits they may have under federal, state, or local |
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69 | 69 | | law; |
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70 | 70 | | (6) cooperate with all government and private agencies |
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71 | 71 | | securing services or benefits to veterans and their families and |
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72 | 72 | | dependents; |
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73 | 73 | | (7) investigate, and if possible correct, abuses or |
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74 | 74 | | exploitation of veterans or their families or dependents, and |
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75 | 75 | | recommend necessary legislation for full correction; |
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76 | 76 | | (8) coordinate the services and activities of state |
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77 | 77 | | departments and divisions having services and resources affecting |
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78 | 78 | | veterans or their families or dependents; |
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79 | 79 | | (9) provide training and certification of veterans |
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80 | 80 | | county service officers and assistant veterans county service |
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81 | 81 | | officers in accordance with Section 434.038; |
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82 | 82 | | (10) through surveys or other reasonable and accurate |
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83 | 83 | | methods of estimation, collect and maintain for each county in the |
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84 | 84 | | state the number of servicemembers and veterans residing in the |
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85 | 85 | | county and annually update and publish the information on the |
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86 | 86 | | commission's website; [and] |
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87 | 87 | | (11) with the assistance and cooperation of the |
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88 | 88 | | comptroller, inform and assist veterans and their families and |
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89 | 89 | | dependents with respect to discovering and initiating claims for |
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90 | 90 | | unclaimed property held by the United States Department of Veterans |
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91 | 91 | | Affairs; |
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92 | 92 | | (12) annually evaluate and set priorities for each |
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93 | 93 | | program administered by the commission to meet the changing needs |
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94 | 94 | | of veterans in this state; |
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95 | 95 | | (13) annually set concrete goals for staff and measure |
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96 | 96 | | the staff's performance; and |
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97 | 97 | | (14) establish success measures and corresponding |
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98 | 98 | | targets for each program administered by the commission and report |
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99 | 99 | | the program's progress in meeting the measures and targets in: |
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100 | 100 | | (A) any annual internal report for that program; |
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101 | 101 | | and |
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102 | 102 | | (B) the commission's strategic plan under |
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103 | 103 | | Section 2056.002. |
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104 | 104 | | (b) In setting priorities under Subsection (a)(12), the |
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105 | 105 | | commission shall consider: |
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106 | 106 | | (1) the existing strategic plan under Section 2056.002 |
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107 | 107 | | and the needs assessment under Section 434.017(c-1); |
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108 | 108 | | (2) complaint data; |
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109 | 109 | | (3) performance outcomes; |
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110 | 110 | | (4) veteran survey results; |
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111 | 111 | | (5) staff input; and |
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112 | 112 | | (6) any other available information. |
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113 | 113 | | SECTION 4. Section 434.0078, Government Code, is amended by |
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114 | 114 | | amending Subsection (a) and adding Subsections (c), (d), (e), and |
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115 | 115 | | (f) to read as follows: |
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116 | 116 | | (a) The commission shall adopt procedures for administering |
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117 | 117 | | claims assistance services under Section 434.007(a)(5) |
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118 | 118 | | [434.007(5)]. The procedures shall include: |
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119 | 119 | | (1) criteria for determining when a veteran's initial |
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120 | 120 | | claim is substantially complete and basic eligibility requirements |
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121 | 121 | | are met as provided by federal law; |
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122 | 122 | | (2) a process for expediting a claim based on |
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123 | 123 | | hardship, including whether the veteran: |
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124 | 124 | | (A) is in immediate need; |
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125 | 125 | | (B) is terminally ill; |
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126 | 126 | | (C) has a verifiable financial hardship; or |
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127 | 127 | | (D) has a disability that presents an undue |
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128 | 128 | | burden; |
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129 | 129 | | (3) a procedure for counseling veterans on the |
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130 | 130 | | potential merits or drawbacks of pursuing a claim; |
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131 | 131 | | (4) a process to ensure adequate documentation and |
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132 | 132 | | development of a claim or appeal, including early client |
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133 | 133 | | involvement, collection of needed evidence and records, and |
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134 | 134 | | analysis of actions necessary to pursue and support a claim or |
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135 | 135 | | appeal; |
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136 | 136 | | (5) criteria for evaluating whether a decision of the |
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137 | 137 | | United States Department of Veterans Affairs contains sufficient |
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138 | 138 | | cause for filing an appeal; |
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139 | 139 | | (6) a requirement that a claims counselor report to |
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140 | 140 | | the United States Department of Veterans Affairs if the counselor |
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141 | 141 | | has direct knowledge that a claim contains false or deceptive |
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142 | 142 | | information; and |
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143 | 143 | | (7) a procedure for prioritizing a claim, when |
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144 | 144 | | appropriate, or providing an alternative source for obtaining |
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145 | 145 | | claims assistance services when it is not appropriate to |
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146 | 146 | | prioritize. |
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147 | 147 | | (c) The commission shall regularly evaluate claims |
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148 | 148 | | assistance services staffing to determine where counselors and |
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149 | 149 | | special team staff are most needed. The evaluation must include |
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150 | 150 | | the: |
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151 | 151 | | (1) workload of staff; |
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152 | 152 | | (2) number of veterans denied claims assistance |
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153 | 153 | | services; and |
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154 | 154 | | (3) quality of claims prepared at each of the claims |
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155 | 155 | | assistance services offices. |
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156 | 156 | | (d) The commission shall regularly evaluate the needs and |
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157 | 157 | | performance of any special claims assistance resources provided by |
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158 | 158 | | the legislature, including the state strike force team and the |
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159 | 159 | | fully developed claims team, and request to adjust staffing for |
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160 | 160 | | those resources as appropriate. |
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161 | 161 | | (e) The commission shall regularly collect detailed |
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162 | 162 | | information on the outcome of claims and use that information to |
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163 | 163 | | evaluate and improve claims assistance services. The commission, |
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164 | 164 | | at a minimum, shall track and evaluate the following information by |
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165 | 165 | | claims district: |
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166 | 166 | | (1) the quality of claims submitted to the state |
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167 | 167 | | strike force team; |
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168 | 168 | | (2) the percentage of claims developed through claims |
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169 | 169 | | assistance services that are processed as fully developed claims by |
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170 | 170 | | the United States Department of Veterans Affairs; |
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171 | 171 | | (3) the success rate of claims and appeals developed |
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172 | 172 | | through claims assistance services; and |
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173 | 173 | | (4) the average processing time for claims and appeals |
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174 | 174 | | by the United States Department of Veterans Affairs. |
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175 | 175 | | (f) In documenting the success rate of claims and appeals as |
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176 | 176 | | required by Subsection (e), the commission shall include in a |
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177 | 177 | | consolidated report each claim, the corresponding decision by the |
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178 | 178 | | United States Department of Veterans Affairs, and the status and |
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179 | 179 | | outcome of any appeal. |
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180 | 180 | | SECTION 5. Section 434.017, Government Code, is amended by |
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181 | 181 | | adding Subsection (c-4) to read as follows: |
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182 | 182 | | (c-4) The commission shall publish the most recent needs |
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183 | 183 | | assessment under Subsection (c-1) on the commission's Internet |
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184 | 184 | | website. |
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185 | 185 | | SECTION 6. Section 434.033, Government Code, is amended by |
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186 | 186 | | amending Subsection (b) and adding Subsection (b-1) to read as |
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187 | 187 | | follows: |
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188 | 188 | | (b) To be appointed as an officer a person must: |
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189 | 189 | | (1) be qualified by education and training for the |
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190 | 190 | | duties of the office; and |
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191 | 191 | | (2) be experienced in the law, regulations, and |
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192 | 192 | | rulings of the United States Department of Veterans Affairs |
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193 | 193 | | controlling cases that come before the commission[; and |
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194 | 194 | | [(3) have the service experience specified by |
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195 | 195 | | Subsection (c) or be: |
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196 | 196 | | [(A) a widowed Gold Star Mother or unremarried |
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197 | 197 | | widow of a serviceman or veteran whose death resulted from service; |
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198 | 198 | | [(B) the spouse of a disabled veteran who has a |
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199 | 199 | | total disability rating based either on having a service-connected |
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200 | 200 | | disability with a disability rating of 100 percent or on individual |
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201 | 201 | | unemployability; or |
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202 | 202 | | [(C) the spouse of a retired veteran who served a |
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203 | 203 | | minimum of 20 years on active duty]. |
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204 | 204 | | (b-1) In appointing an officer, the commissioners court |
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205 | 205 | | shall give preference to a veteran who qualifies for a veteran's |
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206 | 206 | | employment preference under Chapter 657. A commissioners court |
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207 | 207 | | shall adopt and implement a county policy to give preference in |
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208 | 208 | | appointing officers to veterans. |
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209 | 209 | | SECTION 7. Section 434.033(c), Government Code, is |
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210 | 210 | | repealed. |
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211 | 211 | | SECTION 8. Not later than December 1, 2019, the Texas |
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212 | 212 | | Veterans Commission shall complete the initial annual evaluation of |
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213 | 213 | | and set priorities for each program administered by the commission |
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214 | 214 | | as required by Section 434.007(a)(12), Government Code, as added by |
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215 | 215 | | this Act. |
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216 | 216 | | SECTION 9. (a) Not later than December 1, 2019, the Texas |
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217 | 217 | | Veterans Commission shall establish success measures and |
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218 | 218 | | corresponding targets for each program administered by the |
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219 | 219 | | commission as required by Section 434.007(a)(14), Government Code, |
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220 | 220 | | as added by this Act. |
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221 | 221 | | (b) Not later than February 1, 2020, the commission shall |
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222 | 222 | | include the success measures and corresponding targets described by |
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223 | 223 | | Subsection (a) of this section and any preliminary data from those |
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224 | 224 | | measures in any annual internal reports for those programs. |
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225 | 225 | | (c) Not later than June 1, 2020, the commission shall |
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226 | 226 | | include in the commission's strategic plan under Section 2056.002, |
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227 | 227 | | Government Code, the success measures and corresponding targets |
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228 | 228 | | described by Subsection (a) of this section. |
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229 | 229 | | SECTION 10. The changes in law made by this Act to Section |
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230 | 230 | | 434.033, Government Code, apply only to the appointment of a |
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231 | 231 | | veterans county service officer that occurs on or after the |
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232 | 232 | | effective date of this Act. A person who is serving as a veterans |
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233 | 233 | | county service officer immediately before the effective date of |
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234 | 234 | | this Act may continue to serve for the remainder of the officer's |
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235 | 235 | | term, and that officer's qualifications for serving as an officer |
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236 | 236 | | for that term are governed by the law in effect immediately before |
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237 | 237 | | the effective date of this Act. |
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238 | 238 | | SECTION 11. This Act takes effect September 1, 2019. |
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