Texas 2019 - 86th Regular

Texas House Bill HB2933 Compare Versions

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11 86R10176 LED-D
22 By: Hinojosa H.B. No. 2933
33
44
55 A BILL TO BE ENTITLED
66 AN ACT
77 relating to timely claims payments in the Medicaid managed care
88 program.
99 BE IT ENACTED BY THE LEGISLATURE OF THE STATE OF TEXAS:
1010 SECTION 1. Section 533.005(a), Government Code, is amended
1111 to read as follows:
1212 (a) A contract between a managed care organization and the
1313 commission for the organization to provide health care services to
1414 recipients must contain:
1515 (1) procedures to ensure accountability to the state
1616 for the provision of health care services, including procedures for
1717 financial reporting, quality assurance, utilization review, and
1818 assurance of contract and subcontract compliance;
1919 (2) capitation rates that ensure the cost-effective
2020 provision of quality health care;
2121 (3) a requirement that the managed care organization
2222 provide ready access to a person who assists recipients in
2323 resolving issues relating to enrollment, plan administration,
2424 education and training, access to services, and grievance
2525 procedures;
2626 (4) a requirement that the managed care organization
2727 provide ready access to a person who assists providers in resolving
2828 issues relating to payment, plan administration, education and
2929 training, and grievance procedures;
3030 (5) a requirement that the managed care organization
3131 provide information and referral about the availability of
3232 educational, social, and other community services that could
3333 benefit a recipient;
3434 (6) procedures for recipient outreach and education;
3535 (7) subject to Subdivision (7-b), a requirement that
3636 the managed care organization make payment to a physician or
3737 provider for health care services rendered to a recipient under a
3838 managed care plan offered by the managed care organization on any
3939 claim for payment that is received with documentation reasonably
4040 necessary for the managed care organization to process the claim:
4141 (A) not later than[:
4242 [(i)] the 10th day after the date the claim
4343 is received if the claim relates to services provided by a nursing
4444 facility, intermediate care facility, or group home; and
4545 (B) on average, not later than [(ii)] the 15th
4646 [30th] day after the date the claim is received if the claim,
4747 including a claim that relates to the provision of long-term
4848 services and supports, is not subject to Paragraph (A)
4949 [Subparagraph (i); and
5050 [(iii) the 45th day after the date the claim
5151 is received if the claim is not subject to Subparagraph (i) or (ii);
5252 or
5353 [(B) within a period, not to exceed 60 days,
5454 specified by a written agreement between the physician or provider
5555 and the managed care organization];
5656 (7-a) a requirement that the managed care organization
5757 demonstrate to the commission that the organization pays claims to
5858 which [described by] Subdivision (7)(B) applies [(7)(A)(ii)] on
5959 average not later than the 15th [21st] day after the date the claim
6060 is received by the organization;
6161 (7-b) a requirement that the managed care organization
6262 demonstrate to the commission that, within each provider category
6363 and service delivery area designated by the commission, the
6464 organization pays at least 98 percent of claims within the times
6565 prescribed by Subdivision (7);
6666 (7-c) a requirement that, on any claim for payment that
6767 is received without documentation reasonably necessary for the
6868 managed care organization to process the claim, the managed care
6969 organization make payment to a physician or provider for health
7070 care services rendered to a recipient under a managed care plan
7171 offered by the managed care organization not later than the 15th day
7272 after the date the organization receives the documentation
7373 necessary to process the claim;
7474 (7-d) a requirement that a project to fix the managed
7575 care organization's claims processing system last not longer than
7676 60 days and that the organization make payment on a claim that is
7777 pending because of the project not later than the 30th day after the
7878 date the project is completed;
7979 (8) a requirement that the commission, on the date of a
8080 recipient's enrollment in a managed care plan issued by the managed
8181 care organization, inform the organization of the recipient's
8282 Medicaid certification date;
8383 (9) a requirement that the managed care organization
8484 comply with Section 533.006 as a condition of contract retention
8585 and renewal;
8686 (10) a requirement that the managed care organization
8787 provide the information required by Section 533.012 and otherwise
8888 comply and cooperate with the commission's office of inspector
8989 general and the office of the attorney general;
9090 (11) a requirement that the managed care
9191 organization's usages of out-of-network providers or groups of
9292 out-of-network providers may not exceed limits for those usages
9393 relating to total inpatient admissions, total outpatient services,
9494 and emergency room admissions determined by the commission;
9595 (12) if the commission finds that a managed care
9696 organization has violated Subdivision (11), a requirement that the
9797 managed care organization reimburse an out-of-network provider for
9898 health care services at a rate that is equal to the allowable rate
9999 for those services, as determined under Sections 32.028 and
100100 32.0281, Human Resources Code;
101101 (13) a requirement that, notwithstanding any other
102102 law, including Sections 843.312 and 1301.052, Insurance Code, the
103103 organization:
104104 (A) use advanced practice registered nurses and
105105 physician assistants in addition to physicians as primary care
106106 providers to increase the availability of primary care providers in
107107 the organization's provider network; and
108108 (B) treat advanced practice registered nurses
109109 and physician assistants in the same manner as primary care
110110 physicians with regard to:
111111 (i) selection and assignment as primary
112112 care providers;
113113 (ii) inclusion as primary care providers in
114114 the organization's provider network; and
115115 (iii) inclusion as primary care providers
116116 in any provider network directory maintained by the organization;
117117 (14) a requirement that the managed care organization
118118 reimburse a federally qualified health center or rural health
119119 clinic for health care services provided to a recipient outside of
120120 regular business hours, including on a weekend day or holiday, at a
121121 rate that is equal to the allowable rate for those services as
122122 determined under Section 32.028, Human Resources Code, if the
123123 recipient does not have a referral from the recipient's primary
124124 care physician;
125125 (15) a requirement that the managed care organization
126126 develop, implement, and maintain a system for tracking and
127127 resolving all provider appeals related to claims payment, including
128128 a process that will require:
129129 (A) a tracking mechanism to document the status
130130 and final disposition of each provider's claims payment appeal;
131131 (B) the contracting with physicians who are not
132132 network providers and who are of the same or related specialty as
133133 the appealing physician to resolve claims disputes related to
134134 denial on the basis of medical necessity that remain unresolved
135135 subsequent to a provider appeal;
136136 (C) the determination of the physician resolving
137137 the dispute to be binding on the managed care organization and
138138 provider; and
139139 (D) the managed care organization to allow a
140140 provider with a claim that has not been paid before the time
141141 prescribed by Subdivision (7)(B) [(7)(A)(ii)] to initiate an appeal
142142 of that claim;
143143 (16) a requirement that a medical director who is
144144 authorized to make medical necessity determinations is available to
145145 the region where the managed care organization provides health care
146146 services;
147147 (17) a requirement that the managed care organization
148148 ensure that a medical director and patient care coordinators and
149149 provider and recipient support services personnel are located in
150150 the South Texas service region, if the managed care organization
151151 provides a managed care plan in that region;
152152 (18) a requirement that the managed care organization
153153 provide special programs and materials for recipients with limited
154154 English proficiency or low literacy skills;
155155 (19) a requirement that the managed care organization
156156 develop and establish a process for responding to provider appeals
157157 in the region where the organization provides health care services;
158158 (20) a requirement that the managed care organization:
159159 (A) develop and submit to the commission, before
160160 the organization begins to provide health care services to
161161 recipients, a comprehensive plan that describes how the
162162 organization's provider network complies with the provider access
163163 standards established under Section 533.0061;
164164 (B) as a condition of contract retention and
165165 renewal:
166166 (i) continue to comply with the provider
167167 access standards established under Section 533.0061; and
168168 (ii) make substantial efforts, as
169169 determined by the commission, to mitigate or remedy any
170170 noncompliance with the provider access standards established under
171171 Section 533.0061;
172172 (C) pay liquidated damages for each failure, as
173173 determined by the commission, to comply with the provider access
174174 standards established under Section 533.0061 in amounts that are
175175 reasonably related to the noncompliance; and
176176 (D) regularly, as determined by the commission,
177177 submit to the commission and make available to the public a report
178178 containing data on the sufficiency of the organization's provider
179179 network with regard to providing the care and services described
180180 under Section 533.0061(a) and specific data with respect to access
181181 to primary care, specialty care, long-term services and supports,
182182 nursing services, and therapy services on the average length of
183183 time between:
184184 (i) the date a provider requests prior
185185 authorization for the care or service and the date the organization
186186 approves or denies the request; and
187187 (ii) the date the organization approves a
188188 request for prior authorization for the care or service and the date
189189 the care or service is initiated;
190190 (21) a requirement that the managed care organization
191191 demonstrate to the commission, before the organization begins to
192192 provide health care services to recipients, that, subject to the
193193 provider access standards established under Section 533.0061:
194194 (A) the organization's provider network has the
195195 capacity to serve the number of recipients expected to enroll in a
196196 managed care plan offered by the organization;
197197 (B) the organization's provider network
198198 includes:
199199 (i) a sufficient number of primary care
200200 providers;
201201 (ii) a sufficient variety of provider
202202 types;
203203 (iii) a sufficient number of providers of
204204 long-term services and supports and specialty pediatric care
205205 providers of home and community-based services; and
206206 (iv) providers located throughout the
207207 region where the organization will provide health care services;
208208 and
209209 (C) health care services will be accessible to
210210 recipients through the organization's provider network to a
211211 comparable extent that health care services would be available to
212212 recipients under a fee-for-service or primary care case management
213213 model of Medicaid managed care;
214214 (22) a requirement that the managed care organization
215215 develop a monitoring program for measuring the quality of the
216216 health care services provided by the organization's provider
217217 network that:
218218 (A) incorporates the National Committee for
219219 Quality Assurance's Healthcare Effectiveness Data and Information
220220 Set (HEDIS) measures;
221221 (B) focuses on measuring outcomes; and
222222 (C) includes the collection and analysis of
223223 clinical data relating to prenatal care, preventive care, mental
224224 health care, and the treatment of acute and chronic health
225225 conditions and substance abuse;
226226 (23) subject to Subsection (a-1), a requirement that
227227 the managed care organization develop, implement, and maintain an
228228 outpatient pharmacy benefit plan for its enrolled recipients:
229229 (A) that exclusively employs the vendor drug
230230 program formulary and preserves the state's ability to reduce
231231 waste, fraud, and abuse under Medicaid;
232232 (B) that adheres to the applicable preferred drug
233233 list adopted by the commission under Section 531.072;
234234 (C) that includes the prior authorization
235235 procedures and requirements prescribed by or implemented under
236236 Sections 531.073(b), (c), and (g) for the vendor drug program;
237237 (D) for purposes of which the managed care
238238 organization:
239239 (i) may not negotiate or collect rebates
240240 associated with pharmacy products on the vendor drug program
241241 formulary; and
242242 (ii) may not receive drug rebate or pricing
243243 information that is confidential under Section 531.071;
244244 (E) that complies with the prohibition under
245245 Section 531.089;
246246 (F) under which the managed care organization may
247247 not prohibit, limit, or interfere with a recipient's selection of a
248248 pharmacy or pharmacist of the recipient's choice for the provision
249249 of pharmaceutical services under the plan through the imposition of
250250 different copayments;
251251 (G) that allows the managed care organization or
252252 any subcontracted pharmacy benefit manager to contract with a
253253 pharmacist or pharmacy providers separately for specialty pharmacy
254254 services, except that:
255255 (i) the managed care organization and
256256 pharmacy benefit manager are prohibited from allowing exclusive
257257 contracts with a specialty pharmacy owned wholly or partly by the
258258 pharmacy benefit manager responsible for the administration of the
259259 pharmacy benefit program; and
260260 (ii) the managed care organization and
261261 pharmacy benefit manager must adopt policies and procedures for
262262 reclassifying prescription drugs from retail to specialty drugs,
263263 and those policies and procedures must be consistent with rules
264264 adopted by the executive commissioner and include notice to network
265265 pharmacy providers from the managed care organization;
266266 (H) under which the managed care organization may
267267 not prevent a pharmacy or pharmacist from participating as a
268268 provider if the pharmacy or pharmacist agrees to comply with the
269269 financial terms and conditions of the contract as well as other
270270 reasonable administrative and professional terms and conditions of
271271 the contract;
272272 (I) under which the managed care organization may
273273 include mail-order pharmacies in its networks, but may not require
274274 enrolled recipients to use those pharmacies, and may not charge an
275275 enrolled recipient who opts to use this service a fee, including
276276 postage and handling fees;
277277 (J) under which the managed care organization or
278278 pharmacy benefit manager, as applicable, must pay claims in
279279 accordance with Section 843.339, Insurance Code; and
280280 (K) under which the managed care organization or
281281 pharmacy benefit manager, as applicable:
282282 (i) to place a drug on a maximum allowable
283283 cost list, must ensure that:
284284 (a) the drug is listed as "A" or "B"
285285 rated in the most recent version of the United States Food and Drug
286286 Administration's Approved Drug Products with Therapeutic
287287 Equivalence Evaluations, also known as the Orange Book, has an "NR"
288288 or "NA" rating or a similar rating by a nationally recognized
289289 reference; and
290290 (b) the drug is generally available
291291 for purchase by pharmacies in the state from national or regional
292292 wholesalers and is not obsolete;
293293 (ii) must provide to a network pharmacy
294294 provider, at the time a contract is entered into or renewed with the
295295 network pharmacy provider, the sources used to determine the
296296 maximum allowable cost pricing for the maximum allowable cost list
297297 specific to that provider;
298298 (iii) must review and update maximum
299299 allowable cost price information at least once every seven days to
300300 reflect any modification of maximum allowable cost pricing;
301301 (iv) must, in formulating the maximum
302302 allowable cost price for a drug, use only the price of the drug and
303303 drugs listed as therapeutically equivalent in the most recent
304304 version of the United States Food and Drug Administration's
305305 Approved Drug Products with Therapeutic Equivalence Evaluations,
306306 also known as the Orange Book;
307307 (v) must establish a process for
308308 eliminating products from the maximum allowable cost list or
309309 modifying maximum allowable cost prices in a timely manner to
310310 remain consistent with pricing changes and product availability in
311311 the marketplace;
312312 (vi) must:
313313 (a) provide a procedure under which a
314314 network pharmacy provider may challenge a listed maximum allowable
315315 cost price for a drug;
316316 (b) respond to a challenge not later
317317 than the 15th day after the date the challenge is made;
318318 (c) if the challenge is successful,
319319 make an adjustment in the drug price effective on the date the
320320 challenge is resolved[,] and make the adjustment applicable to all
321321 similarly situated network pharmacy providers, as determined by the
322322 managed care organization or pharmacy benefit manager, as
323323 appropriate;
324324 (d) if the challenge is denied,
325325 provide the reason for the denial; and
326326 (e) report to the commission every 90
327327 days the total number of challenges that were made and denied in the
328328 preceding 90-day period for each maximum allowable cost list drug
329329 for which a challenge was denied during the period;
330330 (vii) must notify the commission not later
331331 than the 21st day after implementing a practice of using a maximum
332332 allowable cost list for drugs dispensed at retail but not by mail;
333333 and
334334 (viii) must provide a process for each of
335335 its network pharmacy providers to readily access the maximum
336336 allowable cost list specific to that provider;
337337 (24) a requirement that the managed care organization
338338 and any entity with which the managed care organization contracts
339339 for the performance of services under a managed care plan disclose,
340340 at no cost, to the commission and, on request, the office of the
341341 attorney general all discounts, incentives, rebates, fees, free
342342 goods, bundling arrangements, and other agreements affecting the
343343 net cost of goods or services provided under the plan;
344344 (25) a requirement that the managed care organization
345345 not implement significant, nonnegotiated, across-the-board
346346 provider reimbursement rate reductions unless:
347347 (A) subject to Subsection (a-3), the
348348 organization has the prior approval of the commission to make the
349349 reductions [reduction]; or
350350 (B) the rate reductions are based on changes to
351351 the Medicaid fee schedule or cost containment initiatives
352352 implemented by the commission; and
353353 (26) a requirement that the managed care organization
354354 make initial and subsequent primary care provider assignments and
355355 changes.
356356 SECTION 2. Section 533.005, Government Code, as amended by
357357 this Act, applies to a contract entered into or renewed on or after
358358 the effective date of this Act. A contract entered into or renewed
359359 before that date is governed by the law in effect on the date the
360360 contract was entered into or renewed, and that law is continued in
361361 effect for that purpose.
362362 SECTION 3. If before implementing any provision of this Act
363363 a state agency determines that a waiver or authorization from a
364364 federal agency is necessary for implementation of that provision,
365365 the agency affected by the provision shall request the waiver or
366366 authorization and may delay implementing that provision until the
367367 waiver or authorization is granted.
368368 SECTION 4. This Act takes effect September 1, 2019.