21 | | - | Sec. 531.02112. POLICIES FOR IMPLEMENTING CHANGES TO |
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22 | | - | PAYMENT RATES UNDER MEDICAID AND CHILD HEALTH PLAN PROGRAM. (a) |
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23 | | - | The commission shall adopt policies related to the determination of |
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24 | | - | fees, charges, and rates for payments under Medicaid and the child |
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25 | | - | health plan program to ensure, to the greatest extent possible, |
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26 | | - | that changes to a fee schedule are implemented in a way that |
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27 | | - | minimizes administrative complexity, financial uncertainty, and |
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28 | | - | retroactive adjustments for providers. |
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29 | | - | (b) In adopting policies under Subsection (a), the |
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30 | | - | commission shall: |
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31 | | - | (1) develop a process for individuals and entities |
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32 | | - | that deliver services under the Medicaid managed care program to |
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33 | | - | provide oral or written input on the proposed policies; and |
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34 | | - | (2) ensure that managed care organizations and the |
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35 | | - | entity serving as the state's Medicaid claims administrator under |
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36 | | - | the Medicaid fee-for-service delivery model are provided a period |
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37 | | - | of not less than 45 days before the effective date of a final fee |
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38 | | - | schedule change to make any necessary administrative or systems |
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39 | | - | adjustments to implement the change. |
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40 | | - | (c) This section does not apply to changes to the fees, |
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41 | | - | charges, or rates for payments made to a nursing facility or to |
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42 | | - | capitation rates paid to a Medicaid managed care organization. |
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| 19 | + | Sec. 531.02112. PROCEDURE FOR IMPLEMENTING CHANGES TO |
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| 20 | + | PAYMENT RATES UNDER MEDICAID AND CHILD HEALTH PLAN PROGRAM. (a) In |
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| 21 | + | adopting rules and standards related to the determination of fees, |
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| 22 | + | charges, and rates for payments under Medicaid and the child health |
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| 23 | + | plan program, the executive commissioner, in consultation with the |
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| 24 | + | advisory committee established under Subsection (b), shall adopt |
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| 25 | + | rules to ensure that changes to the fees, charges, and rates are |
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| 26 | + | implemented in accordance with this section and in a way that |
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| 27 | + | minimizes administrative complexity and financial uncertainty. |
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| 28 | + | (b) The executive commissioner shall establish an advisory |
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| 29 | + | committee to provide input for the adoption of rules and standards |
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| 30 | + | that comply with this section. The advisory committee is composed |
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| 31 | + | of representatives of managed care organizations and providers |
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| 32 | + | under Medicaid and the child health plan program. The advisory |
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| 33 | + | committee is abolished on the date the rules that comply with this |
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| 34 | + | section are adopted. This subsection expires September 1, 2021. |
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| 35 | + | (c) Before implementing a change to the fees, charges, and |
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| 36 | + | rates for payments under Medicaid or the child health plan program, |
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| 37 | + | the commission shall: |
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| 38 | + | (1) before or at the time notice of the proposed change |
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| 39 | + | is published under Subdivision (2), notify managed care |
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| 40 | + | organizations and the entity serving as the state's Medicaid claims |
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| 41 | + | administrator under the Medicaid fee-for-service delivery model of |
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| 42 | + | the proposed change; |
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| 43 | + | (2) publish notice of the proposed change: |
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| 44 | + | (A) for public comment in the Texas Register for |
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| 45 | + | a period of not less than 60 days; and |
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| 46 | + | (B) on the commission's and state Medicaid claims |
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| 47 | + | administrator's Internet websites during the period specified |
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| 48 | + | under Paragraph (A); |
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| 49 | + | (3) publish notice of a final determination to make |
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| 50 | + | the proposed change: |
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| 51 | + | (A) in the Texas Register for a period of not less |
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| 52 | + | than 30 days before the change becomes effective; and |
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| 53 | + | (B) on the commission's and state Medicaid claims |
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| 54 | + | administrator's Internet websites during the period specified |
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| 55 | + | under Paragraph (A); and |
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| 56 | + | (4) provide managed care organizations and the entity |
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| 57 | + | serving as the state's Medicaid claims administrator under the |
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| 58 | + | Medicaid fee-for-service delivery model with a period of not less |
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| 59 | + | than 30 days before the effective date of the final change to make |
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| 60 | + | any necessary administrative or systems adjustments to implement |
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| 61 | + | the change. |
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| 62 | + | (d) If changes to the fees, charges, or rates for payments |
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| 63 | + | under Medicaid or the child health plan program are mandated by the |
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| 64 | + | legislature or federal government on a date that does not fall |
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| 65 | + | within the time frame for the implementation of those changes |
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| 66 | + | described by this section, the commission shall: |
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| 67 | + | (1) prorate the amount of the change over the fee, |
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| 68 | + | charge, or rate period; and |
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| 69 | + | (2) publish the proration schedule described by |
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| 70 | + | Subdivision (1) in the Texas Register along with the notice |
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| 71 | + | provided under Subsection (c)(3). |
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| 72 | + | (e) This section does not apply to changes to the fees, |
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| 73 | + | charges, or rates for payments made to a nursing facility. |
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121 | | - | amended by adding Sections 531.024162, 531.024163, and 531.024164 |
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122 | | - | to read as follows: |
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123 | | - | Sec. 531.024162. NOTICE REQUIREMENTS REGARDING MEDICAID |
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124 | | - | COVERAGE OR PRIOR AUTHORIZATION DENIAL AND INCOMPLETE REQUESTS. |
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125 | | - | (a) The commission shall ensure that notice sent by the commission |
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126 | | - | or a Medicaid managed care organization to a Medicaid recipient or |
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127 | | - | provider regarding the denial of coverage or prior authorization |
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128 | | - | for a service includes: |
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129 | | - | (1) information required by federal and state law and |
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130 | | - | applicable regulations; |
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131 | | - | (2) for the recipient, a clear and easy-to-understand |
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132 | | - | explanation of the reason for the denial; and |
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133 | | - | (3) for the provider, a thorough and detailed clinical |
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134 | | - | explanation of the reason for the denial, including, as applicable, |
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135 | | - | information required under Subsection (b). |
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136 | | - | (b) The commission or a Medicaid managed care organization |
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137 | | - | that receives from a provider a coverage or prior authorization |
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138 | | - | request that contains insufficient or inadequate documentation to |
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139 | | - | approve the request shall issue a notice to the provider and the |
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140 | | - | Medicaid recipient on whose behalf the request was submitted. The |
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141 | | - | notice issued under this subsection must: |
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142 | | - | (1) include a section specifically for the provider |
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143 | | - | that contains: |
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144 | | - | (A) a clear and specific list and description of |
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145 | | - | the documentation necessary for the commission or organization to |
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146 | | - | make a final determination on the request; |
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147 | | - | (B) the applicable timeline, based on the |
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148 | | - | requested service, for the provider to submit the documentation and |
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149 | | - | a description of the reconsideration process described by Section |
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150 | | - | 533.00284, if applicable; and |
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151 | | - | (C) information on the manner through which a |
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152 | | - | provider may contact a Medicaid managed care organization or other |
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153 | | - | entity as required by Section 531.024163; and |
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154 | | - | (2) be sent to the provider: |
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155 | | - | (A) using the provider's preferred method of |
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156 | | - | contact most recently provided to the commission or the Medicaid |
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157 | | - | managed care organization and using any alternative and known |
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158 | | - | methods of contact; and |
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159 | | - | (B) as applicable, through an electronic |
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160 | | - | notification on an Internet portal. |
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161 | | - | Sec. 531.024163. ACCESSIBILITY OF INFORMATION REGARDING |
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162 | | - | MEDICAID PRIOR AUTHORIZATION REQUIREMENTS. (a) The executive |
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163 | | - | commissioner by rule shall require each Medicaid managed care |
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164 | | - | organization or other entity responsible for authorizing coverage |
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165 | | - | for health care services under Medicaid to ensure that the |
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166 | | - | organization or entity maintains on the organization's or entity's |
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167 | | - | Internet website in an easily searchable and accessible format: |
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168 | | - | (1) the applicable timelines for prior authorization |
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169 | | - | requirements, including: |
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170 | | - | (A) the time within which the organization or |
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171 | | - | entity must make a determination on a prior authorization request; |
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172 | | - | (B) a description of the notice the organization |
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173 | | - | or entity provides to a provider and Medicaid recipient regarding |
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174 | | - | the documentation required to complete a determination on a prior |
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175 | | - | authorization request; and |
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176 | | - | (C) the deadline by which the organization or |
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177 | | - | entity is required to submit the notice described by Paragraph (B); |
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178 | | - | and |
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179 | | - | (2) an accurate and up-to-date catalogue of coverage |
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180 | | - | criteria and prior authorization requirements, including: |
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181 | | - | (A) for a prior authorization requirement first |
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182 | | - | imposed on or after September 1, 2019, the effective date of the |
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183 | | - | requirement; |
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184 | | - | (B) a list or description of any necessary or |
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185 | | - | supporting documentation necessary to obtain prior authorization |
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186 | | - | for a specified service; and |
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187 | | - | (C) the date and results of each review of the |
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188 | | - | prior authorization requirement conducted under Section 533.00283, |
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189 | | - | if applicable. |
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190 | | - | (b) The executive commissioner by rule shall require each |
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191 | | - | Medicaid managed care organization or other entity responsible for |
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192 | | - | authorizing coverage for health care services under Medicaid to: |
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193 | | - | (1) adopt and maintain a process for a provider or |
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194 | | - | Medicaid recipient to contact the organization or entity to clarify |
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195 | | - | prior authorization requirements or assist the provider or |
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196 | | - | recipient in submitting a prior authorization request; and |
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197 | | - | (2) ensure that the process described by Subdivision |
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198 | | - | (1) is not arduous or overly burdensome to a provider or recipient. |
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199 | | - | Sec. 531.024164. INDEPENDENT REVIEW ORGANIZATIONS. (a) In |
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200 | | - | this section, "independent review organization" means an |
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201 | | - | organization certified under Chapter 4202, Insurance Code. |
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202 | | - | (b) The commission shall contract with an independent |
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203 | | - | review organization to make review determinations with respect to: |
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204 | | - | (1) a Medicaid managed care organization's resolution |
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205 | | - | of an internal appeal challenging a medical necessity |
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206 | | - | determination; |
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207 | | - | (2) a denial by the commission of eligibility for a |
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208 | | - | Medicaid program on the basis of the Medicaid recipient's or |
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209 | | - | applicant's medical and functional needs; and |
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210 | | - | (3) an action, as defined by 42 C.F.R. Section |
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211 | | - | 431.201, by the commission based on the recipient's medical and |
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212 | | - | functional needs. |
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213 | | - | (c) The executive commissioner by rule shall determine: |
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214 | | - | (1) the manner in which an independent review |
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215 | | - | organization is to settle the disputes; |
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216 | | - | (2) when, in the appeals process, an organization may |
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217 | | - | be accessed; and |
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218 | | - | (3) the recourse available after the organization |
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219 | | - | makes a review determination. |
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220 | | - | (d) The commission shall ensure that a contract entered into |
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221 | | - | under Subsection (b): |
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222 | | - | (1) requires an independent review organization to |
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223 | | - | make a review determination in a timely manner; |
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224 | | - | (2) provides procedures to protect the |
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225 | | - | confidentiality of medical records transmitted to the organization |
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226 | | - | for use in conducting an independent review; |
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227 | | - | (3) sets minimum qualifications for and requires the |
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228 | | - | independence of each physician or other health care provider making |
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229 | | - | a review determination on behalf of the organization; |
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230 | | - | (4) specifies the procedures to be used by the |
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231 | | - | organization in making review determinations; |
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232 | | - | (5) requires the timely notice to a Medicaid recipient |
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233 | | - | of the results of an independent review, including the clinical |
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234 | | - | basis for the review determination; |
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235 | | - | (6) requires that the organization report the |
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236 | | - | following aggregate information to the commission in the form and |
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237 | | - | manner and at the times prescribed by the commission: |
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238 | | - | (A) the number of requests for independent |
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239 | | - | reviews received by the independent review organization; |
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240 | | - | (B) the number of independent reviews conducted; |
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241 | | - | (C) the number of review determinations made: |
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242 | | - | (i) in favor of a Medicaid managed care |
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243 | | - | organization; and |
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244 | | - | (ii) in favor of a Medicaid recipient; |
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245 | | - | (D) the number of review determinations that |
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246 | | - | resulted in a Medicaid managed care organization deciding to cover |
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247 | | - | the service at issue; |
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248 | | - | (E) a summary of the disputes at issue in |
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249 | | - | independent reviews; |
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250 | | - | (F) a summary of the services that were the |
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251 | | - | subject of independent reviews; and |
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252 | | - | (G) the average time the organization took to |
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253 | | - | complete an independent review and make a review determination; and |
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254 | | - | (7) requires that, in addition to the aggregate |
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255 | | - | information required by Subdivision (6), the organization include |
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256 | | - | in the report the information required by that subdivision |
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257 | | - | categorized by Medicaid managed care organization. |
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258 | | - | (e) An independent review organization with which the |
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259 | | - | commission contracts under this section shall: |
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260 | | - | (1) obtain all information relating to the internal |
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261 | | - | appeal at issue, as applicable, from the Medicaid managed care |
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262 | | - | organization and the provider in accordance with time frames |
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263 | | - | prescribed by the commission; |
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264 | | - | (2) obtain all information relating to the denial or |
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265 | | - | action at issue, as applicable, from the commission and provider in |
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266 | | - | accordance with time frames prescribed by the commission; |
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267 | | - | (3) assign a physician or other health care provider |
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268 | | - | with appropriate expertise as a reviewer to make a review |
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269 | | - | determination; |
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270 | | - | (4) for each review, perform a check to ensure that the |
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271 | | - | organization and the physician or other health care provider |
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272 | | - | assigned to make a review determination do not have a conflict of |
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273 | | - | interest, as defined in the contract entered into between the |
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274 | | - | commission and the organization; |
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275 | | - | (5) communicate procedural rules, approved by the |
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276 | | - | commission, and other information regarding the appeals process to |
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277 | | - | all parties; and |
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278 | | - | (6) render a timely review determination, as |
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279 | | - | determined by the commission. |
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280 | | - | (f) The commission shall ensure that the commission, the |
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281 | | - | Medicaid managed care organization, the provider, and the Medicaid |
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282 | | - | recipient involved in a dispute, as applicable, do not have a choice |
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283 | | - | in the reviewer who is assigned to perform the review. |
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284 | | - | (g) In selecting an independent review organization with |
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285 | | - | which to contract, the commission shall avoid conflicts of interest |
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286 | | - | by considering and monitoring existing relationships between |
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287 | | - | independent review organizations and Medicaid managed care |
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288 | | - | organizations. |
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289 | | - | (h) The executive commissioner shall adopt rules necessary |
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290 | | - | to implement this section. |
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291 | | - | SECTION 7. Section 531.02444, Government Code, is amended |
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292 | | - | by amending Subsection (a) and adding Subsection (a-1) to read as |
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293 | | - | follows: |
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294 | | - | (a) The executive commissioner shall develop and implement: |
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295 | | - | (1) to the extent permitted by a waiver sought by the |
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296 | | - | commission under Section 1115 of the federal Social Security Act |
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297 | | - | (42 U.S.C. Section 1315), a Medicaid buy-in program for persons |
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298 | | - | with disabilities as authorized by the Ticket to Work and Work |
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299 | | - | Incentives Improvement Act of 1999 (Pub. L. No. 106-170) or the |
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300 | | - | Balanced Budget Act of 1997 (Pub. L. No. 105-33); and |
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301 | | - | (2) subject to Subsection (a-1) as authorized by the |
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302 | | - | Deficit Reduction Act of 2005 (Pub. L. No. 109-171), a Medicaid |
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303 | | - | buy-in program for children with disabilities that is described by |
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304 | | - | 42 U.S.C. Section 1396a(cc)(1) whose family incomes do not exceed |
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305 | | - | 300 percent of the applicable federal poverty level. |
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306 | | - | (a-1) The executive commissioner by rule shall increase the |
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307 | | - | maximum family income prescribed by Subsection (a)(2) for |
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308 | | - | determining eligibility for the buy-in program under that |
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309 | | - | subdivision of a child who is eligible for the medically dependent |
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310 | | - | children (MDCP) waiver program and is on the interest list for that |
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311 | | - | program to the maximum family income amount allowable, considering |
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312 | | - | available appropriations for that purpose. |
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313 | | - | SECTION 8. Subchapter B, Chapter 531, Government Code, is |
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314 | | - | amended by adding Sections 531.024441, 531.0319, 531.03191, and |
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315 | | - | 531.0602 to read as follows: |
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316 | | - | Sec. 531.024441. MEDICAID BUY-IN FOR CHILDREN PROGRAM |
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317 | | - | DISABILITY DETERMINATION ASSESSMENT. (a) The commission shall, at |
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318 | | - | the request of a child's legally authorized representative, conduct |
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319 | | - | a disability determination assessment of the child to determine the |
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320 | | - | child's eligibility for the Medicaid buy-in for children program |
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321 | | - | implemented under Section 531.02444. |
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322 | | - | (b) The commission may seek a waiver to the state Medicaid |
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323 | | - | plan under Section 1115 of the federal Social Security Act (42 |
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324 | | - | U.S.C. Section 1315) to implement this section. |
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325 | | - | Sec. 531.0319. PROCESS FOR ADOPTING AND AMENDING POLICIES |
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326 | | - | APPLICABLE TO MEDICAID MEDICAL BENEFITS. The commission shall |
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327 | | - | develop and implement a process for adopting and amending policies |
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328 | | - | applicable to Medicaid medical benefits under the Medicaid managed |
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329 | | - | care delivery model. The commission shall seek input from the state |
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330 | | - | Medicaid managed care advisory committee in developing and |
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331 | | - | implementing the process. |
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332 | | - | Sec. 531.03191. MEDICAID MEDICAL BENEFITS POLICY MANUAL. |
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333 | | - | (a) To the greatest extent possible, the commission shall |
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334 | | - | consolidate policy manuals, handbooks, and other informational |
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335 | | - | documents into one Medicaid medical benefits policy manual to |
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336 | | - | clarify and provide guidance on the policies under the Medicaid |
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337 | | - | managed care delivery model. |
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338 | | - | (b) The commission shall periodically update the Medicaid |
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339 | | - | medical benefits policy manual described by this section to reflect |
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340 | | - | policies adopted or amended using the process under Section |
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341 | | - | 531.0319. |
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| 149 | + | amended by adding Sections 531.024162, 531.0319, and 531.0602 to |
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| 150 | + | read as follows: |
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| 151 | + | Sec. 531.024162. NOTICE REQUIREMENTS REGARDING DENIAL OF |
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| 152 | + | COVERAGE OR PRIOR AUTHORIZATION. The commission shall ensure that |
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| 153 | + | notice sent by the commission or a Medicaid managed care |
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| 154 | + | organization to a Medicaid recipient or provider regarding the |
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| 155 | + | denial of coverage or prior authorization for a service includes: |
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| 156 | + | (1) information required by federal law; |
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| 157 | + | (2) a clear and easy-to-understand explanation of the |
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| 158 | + | reason for the denial for the recipient; and |
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| 159 | + | (3) a clinical explanation of the reason for the |
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| 160 | + | denial for the provider. |
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| 161 | + | Sec. 531.0319. MEDICAID MEDICAL POLICY MANUAL. (a) The |
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| 162 | + | commission shall develop and publish on the commission's Internet |
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| 163 | + | website a Medicaid medical policy manual. The manual must: |
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| 164 | + | (1) be updated monthly, as necessary; |
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| 165 | + | (2) primarily address the managed care delivery model |
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| 166 | + | for Medicaid benefits; |
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| 167 | + | (3) include a description of each service covered |
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| 168 | + | under Medicaid, including the scope, duration, and amount of |
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| 169 | + | coverage; and |
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| 170 | + | (4) direct Medicaid providers to the Medicaid managed |
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| 171 | + | care manual that applies to the provider for specific prior |
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| 172 | + | authorization and billing policies. |
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| 173 | + | (b) The commission shall publish the Medicaid medical |
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| 174 | + | policy manual not later than January 1, 2020. Beginning on that |
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| 175 | + | date, the commission may not use any prior Medicaid procedures |
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| 176 | + | manual for providers. This subsection expires September 1, 2021. |
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407 | | - | (4) include not less than two [a] consumer advocates |
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408 | | - | [advocate] who represent [represents] Medicaid recipients, at |
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409 | | - | least one of whom is a nonvoting member. |
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410 | | - | SECTION 11. Section 531.0737, Government Code, is amended |
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411 | | - | to read as follows: |
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412 | | - | Sec. 531.0737. DRUG UTILIZATION REVIEW BOARD: CONFLICTS OF |
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413 | | - | INTEREST. (a) A voting member of the Drug Utilization Review |
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414 | | - | Board must disclose any [may not have a] contractual relationship, |
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415 | | - | ownership interest, or other conflict of interest with a pharmacy |
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416 | | - | benefit manager, Medicaid managed care organization, or |
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417 | | - | pharmaceutical manufacturer or labeler or with an entity engaged by |
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418 | | - | the commission to assist in the development of the preferred drug |
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419 | | - | lists or in the administration of the Medicaid Drug Utilization |
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420 | | - | Review Program. |
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421 | | - | (b) The executive commissioner may adopt [implement this |
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422 | | - | section by adopting] rules that identify prohibited relationships |
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423 | | - | and conflicts or require [requiring] the board to develop a |
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424 | | - | conflict-of-interest policy that applies to the board. |
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425 | | - | SECTION 12. Section 533.00253(a)(1), Government Code, is |
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426 | | - | amended to read as follows: |
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427 | | - | (1) "Advisory committee" means the STAR Kids Managed |
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428 | | - | Care Advisory Committee described by [established under] Section |
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429 | | - | 533.00254. |
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430 | | - | SECTION 13. Subchapter A, Chapter 533, Government Code, is |
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431 | | - | amended by adding Sections 533.00254, 533.00282, 533.00283, and |
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432 | | - | 533.00284 to read as follows: |
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433 | | - | Sec. 533.00254. STAR KIDS MANAGED CARE ADVISORY COMMITTEE. |
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434 | | - | (a) The STAR Kids Managed Care Advisory Committee established by |
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435 | | - | the executive commissioner under Section 531.012 shall: |
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436 | | - | (1) advise the commission on the operation of the STAR |
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437 | | - | Kids managed care program under Section 533.00253; and |
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438 | | - | (2) make recommendations for improvements to that |
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439 | | - | program. |
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440 | | - | (b) On September 1, 2023: |
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441 | | - | (1) the advisory committee is abolished; and |
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442 | | - | (2) this section expires. |
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443 | | - | Sec. 533.00282. UTILIZATION REVIEW AND PRIOR AUTHORIZATION |
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444 | | - | PROCEDURES. (a) Section 4201.304, Insurance Code, does not apply |
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445 | | - | to a Medicaid managed care organization or a utilization review |
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446 | | - | agent who conducts utilization reviews for a Medicaid managed care |
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447 | | - | organization. |
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448 | | - | (b) In addition to the requirements of Section 533.005, a |
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449 | | - | contract between a Medicaid managed care organization and the |
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450 | | - | commission must require that: |
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451 | | - | (1) before issuing an adverse determination on a prior |
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452 | | - | authorization request, the organization provide the physician |
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453 | | - | requesting the prior authorization with a reasonable opportunity to |
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454 | | - | discuss the request with another physician who practices in the |
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455 | | - | same or a similar specialty, but not necessarily the same |
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456 | | - | subspecialty, and has experience in treating the same category of |
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457 | | - | population as the recipient on whose behalf the request is |
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458 | | - | submitted; |
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459 | | - | (2) the organization review and issue determinations |
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460 | | - | on prior authorization requests according to the following time |
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461 | | - | frames: |
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462 | | - | (A) with respect to a recipient who is |
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463 | | - | hospitalized at the time of the request: |
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464 | | - | (i) within one business day after receiving |
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465 | | - | the request, except as provided by Subparagraphs (ii) and (iii); |
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466 | | - | (ii) within 72 hours after receiving the |
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467 | | - | request if the request is submitted by a provider of acute care |
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468 | | - | inpatient services for services or equipment necessary to discharge |
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469 | | - | the recipient from an inpatient facility; or |
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470 | | - | (iii) within one hour after receiving the |
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471 | | - | request if the request is related to poststabilization care or a |
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472 | | - | life-threatening condition; or |
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473 | | - | (B) with respect to a recipient who is not |
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474 | | - | hospitalized at the time of the request: |
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475 | | - | (i) within three business days after |
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476 | | - | receiving the request; or |
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477 | | - | (ii) if the period prescribed by |
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478 | | - | Subparagraph (i) is not appropriate, within the time appropriate to |
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479 | | - | the circumstances relating to the delivery of the services to the |
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480 | | - | recipient and to the recipient's condition, provided that, when |
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481 | | - | issuing a determination related to poststabilization care after |
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482 | | - | emergency treatment as requested by a treating physician or other |
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483 | | - | health care provider, the agent shall issue the determination to |
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484 | | - | the treating physician or other health care provider not later than |
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485 | | - | one hour after the time of the request; and |
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486 | | - | (3) the organization: |
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487 | | - | (A) have appropriate personnel reasonably |
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488 | | - | available at a toll-free telephone number to respond to a prior |
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489 | | - | authorization request between 6 a.m. and 6 p.m. central time Monday |
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490 | | - | through Friday on each day that is not a legal holiday and between 9 |
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491 | | - | a.m. and noon central time on Saturday, Sunday, and legal holidays; |
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492 | | - | (B) have a telephone system capable of receiving |
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| 223 | + | (4) include a consumer advocate who represents |
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| 224 | + | Medicaid recipients. |
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| 225 | + | SECTION 9. Subchapter A, Chapter 533, Government Code, is |
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| 226 | + | amended by adding Sections 533.00284 and 533.00285 to read as |
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| 227 | + | follows: |
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| 228 | + | Sec. 533.00284. ADOPTION OF PRIOR AUTHORIZATION PRACTICE |
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| 229 | + | GUIDELINES; ACCESSIBILITY. (a) In developing medical policies and |
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| 230 | + | standards for making medical necessity determinations for prior |
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| 231 | + | authorizations, each Medicaid managed care organization shall: |
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| 232 | + | (1) in consultation with health care providers in the |
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| 233 | + | organization's provider network, adopt practice guidelines that: |
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| 234 | + | (A) are based on valid and reliable clinical |
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| 235 | + | evidence or the medical consensus among health care professionals |
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| 236 | + | who practice in the applicable field; and |
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| 237 | + | (B) take into consideration the health care needs |
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| 238 | + | of the recipients enrolled in a managed care plan offered by the |
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| 239 | + | organization; and |
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| 240 | + | (2) develop a written process describing the method |
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| 241 | + | for periodically reviewing and amending utilization management |
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| 242 | + | clinical review criteria. |
---|
| 243 | + | (b) A Medicaid managed care organization shall annually |
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| 244 | + | review and, as necessary, update the practice guidelines adopted |
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| 245 | + | under Subsection (a)(1). |
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| 246 | + | (c) The executive commissioner by rule shall require each |
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| 247 | + | Medicaid managed care organization or other entity responsible for |
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| 248 | + | authorizing coverage for health care services under Medicaid to |
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| 249 | + | ensure that: |
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| 250 | + | (1) coverage criteria and prior authorization |
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| 251 | + | requirements are: |
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| 252 | + | (A) made available to recipients and providers on |
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| 253 | + | the organization's or entity's Internet website; and |
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| 254 | + | (B) communicated in a clear, concise, and easily |
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| 255 | + | understandable manner; |
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| 256 | + | (2) any necessary or supporting documents needed to |
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| 257 | + | obtain prior authorization are made available on a web page of the |
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| 258 | + | organization's or entity's Internet website accessible through a |
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| 259 | + | clearly marked link to the web page; and |
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| 260 | + | (3) the process for contacting the organization or |
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| 261 | + | entity for clarification or assistance in obtaining prior |
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| 262 | + | authorization is not arduous or overly burdensome to a recipient or |
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| 263 | + | provider. |
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| 264 | + | Sec. 533.00285. PRIOR AUTHORIZATION PROCEDURES. In |
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| 265 | + | addition to the requirements of Section 533.005, a contract between |
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| 266 | + | a Medicaid managed care organization and the commission described |
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| 267 | + | by that section must include: |
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| 268 | + | (1) time frames for the prior authorization of health |
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| 269 | + | care services that enable Medicaid providers to: |
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| 270 | + | (A) deliver those services in a timely manner; |
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| 271 | + | and |
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| 272 | + | (B) request a peer review regarding the prior |
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| 273 | + | authorization before the organization makes a final decision on the |
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| 274 | + | prior authorization; and |
---|
| 275 | + | (2) a requirement that the organization: |
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| 276 | + | (A) has appropriate personnel reasonably |
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| 277 | + | available at a toll-free telephone number to receive prior |
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| 278 | + | authorization requests between 6 a.m. and 6 p.m. central time |
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| 279 | + | Monday through Friday on each day that is not a legal holiday and |
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| 280 | + | between 9 a.m. and noon central time on Saturday and Sunday; and |
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| 281 | + | (B) has a telephone system capable of receiving |
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495 | | - | noon central time on Saturday, Sunday, and legal holidays; and |
---|
496 | | - | (C) have appropriate personnel to respond to each |
---|
497 | | - | call described by Paragraph (B) not later than 24 hours after |
---|
498 | | - | receiving the call. |
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499 | | - | Sec. 533.00283. ANNUAL REVIEW OF PRIOR AUTHORIZATION |
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500 | | - | REQUIREMENTS. (a) Each Medicaid managed care organization shall |
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501 | | - | develop and implement a process to conduct an annual review of the |
---|
502 | | - | organization's prior authorization requirements, other than a |
---|
503 | | - | prior authorization requirement prescribed by or implemented under |
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504 | | - | Section 531.073 for the vendor drug program. In conducting a |
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505 | | - | review, the organization must: |
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506 | | - | (1) solicit, receive, and consider input from |
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507 | | - | providers in the organization's provider network; and |
---|
508 | | - | (2) ensure that each prior authorization requirement |
---|
509 | | - | is based on accurate, up-to-date, evidence-based, and |
---|
510 | | - | peer-reviewed clinical criteria that distinguish, as appropriate, |
---|
511 | | - | between categories, including age, of recipients for whom prior |
---|
512 | | - | authorization requests are submitted. |
---|
513 | | - | (b) A Medicaid managed care organization may not impose a |
---|
514 | | - | prior authorization requirement, other than a prior authorization |
---|
515 | | - | requirement prescribed by or implemented under Section 531.073 for |
---|
516 | | - | the vendor drug program, unless the organization has reviewed the |
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517 | | - | requirement during the most recent annual review required under |
---|
518 | | - | this section. |
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519 | | - | Sec. 533.00284. RECONSIDERATION FOLLOWING ADVERSE |
---|
520 | | - | DETERMINATIONS ON CERTAIN PRIOR AUTHORIZATION REQUESTS. (a) In |
---|
521 | | - | addition to the requirements of Section 533.005, a contract between |
---|
522 | | - | a Medicaid managed care organization and the commission must |
---|
523 | | - | include a requirement that the organization establish a process for |
---|
524 | | - | reconsidering an adverse determination on a prior authorization |
---|
525 | | - | request that resulted solely from the submission of insufficient or |
---|
526 | | - | inadequate documentation. |
---|
527 | | - | (b) The process for reconsidering an adverse determination |
---|
528 | | - | on a prior authorization request under this section must: |
---|
529 | | - | (1) allow a provider to, not later than the seventh |
---|
530 | | - | business day following the date of the determination, submit any |
---|
531 | | - | documentation that was identified as insufficient or inadequate in |
---|
532 | | - | the notice provided under Section 531.024162; |
---|
533 | | - | (2) allow the provider requesting the prior |
---|
534 | | - | authorization to discuss the request with another provider who |
---|
535 | | - | practices in the same or a similar specialty, but not necessarily |
---|
536 | | - | the same subspecialty, and has experience in treating the same |
---|
537 | | - | category of population as the recipient on whose behalf the request |
---|
538 | | - | is submitted; and |
---|
539 | | - | (3) require the Medicaid managed care organization to, |
---|
540 | | - | not later than the first business day following the date the |
---|
541 | | - | provider submits sufficient and adequate documentation under |
---|
542 | | - | Subdivision (1), amend the determination to approve the prior |
---|
543 | | - | authorization request. |
---|
544 | | - | (c) An adverse determination on a prior authorization |
---|
545 | | - | request is considered a denial of services in an evaluation of the |
---|
546 | | - | Medicaid managed care organization only if the determination is not |
---|
547 | | - | amended under Subsection (b)(3). |
---|
548 | | - | (d) The process for reconsidering an adverse determination |
---|
549 | | - | on a prior authorization request under this section does not |
---|
550 | | - | affect: |
---|
551 | | - | (1) any related timelines, including the timeline for |
---|
552 | | - | an internal appeal, a Medicaid fair hearing, or a review conducted |
---|
553 | | - | by an independent review organization; or |
---|
554 | | - | (2) any rights of a recipient to appeal a |
---|
555 | | - | determination on a prior authorization request. |
---|
556 | | - | SECTION 14. Section 533.0071, Government Code, is amended |
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| 284 | + | noon central time on Saturday and Sunday. |
---|
| 285 | + | SECTION 10. Section 533.0071, Government Code, is amended |
---|
557 | 286 | | to read as follows: |
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558 | 287 | | Sec. 533.0071. ADMINISTRATION OF CONTRACTS. The commission |
---|
559 | 288 | | shall make every effort to improve the administration of contracts |
---|
560 | 289 | | with Medicaid managed care organizations. To improve the |
---|
561 | 290 | | administration of these contracts, the commission shall: |
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562 | 291 | | (1) ensure that the commission has appropriate |
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563 | 292 | | expertise and qualified staff to effectively manage contracts with |
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564 | 293 | | managed care organizations under the Medicaid managed care program; |
---|
565 | 294 | | (2) evaluate options for Medicaid payment recovery |
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566 | 295 | | from managed care organizations if the enrollee dies or is |
---|
567 | 296 | | incarcerated or if an enrollee is enrolled in more than one state |
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568 | 297 | | program or is covered by another liable third party insurer; |
---|
569 | 298 | | (3) maximize Medicaid payment recovery options by |
---|
570 | 299 | | contracting with private vendors to assist in the recovery of |
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571 | 300 | | capitation payments, payments from other liable third parties, and |
---|
572 | 301 | | other payments made to managed care organizations with respect to |
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573 | 302 | | enrollees who leave the managed care program; |
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574 | 303 | | (4) decrease the administrative burdens of managed |
---|
575 | 304 | | care for the state, the managed care organizations, and the |
---|
576 | 305 | | providers under managed care networks to the extent that those |
---|
577 | 306 | | changes are compatible with state law and existing Medicaid managed |
---|
578 | 307 | | care contracts, including decreasing those burdens by: |
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579 | 308 | | (A) where possible, decreasing the duplication |
---|
580 | 309 | | of administrative reporting and process requirements for the |
---|
581 | 310 | | managed care organizations and providers, such as requirements for |
---|
582 | 311 | | the submission of encounter data, quality reports, historically |
---|
583 | 312 | | underutilized business reports, and claims payment summary |
---|
584 | 313 | | reports; |
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585 | 314 | | (B) allowing managed care organizations to |
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586 | 315 | | provide updated address information directly to the commission for |
---|
587 | 316 | | correction in the state system; |
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588 | 317 | | (C) promoting consistency and uniformity among |
---|
589 | 318 | | managed care organization policies, including policies relating to |
---|
590 | 319 | | the preauthorization process, lengths of hospital stays, filing |
---|
591 | 320 | | deadlines, levels of care, and case management services; |
---|
592 | 321 | | (D) reviewing the appropriateness of primary |
---|
593 | 322 | | care case management requirements in the admission and clinical |
---|
594 | 323 | | criteria process, such as requirements relating to including a |
---|
595 | 324 | | separate cover sheet for all communications, submitting |
---|
596 | 325 | | handwritten communications instead of electronic or typed review |
---|
597 | 326 | | processes, and admitting patients listed on separate |
---|
598 | 327 | | notifications; and |
---|
599 | 328 | | (E) providing a portal through which providers in |
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600 | 329 | | any managed care organization's provider network may submit acute |
---|
601 | 330 | | care services and long-term services and supports claims; and |
---|
602 | 331 | | (5) ensure that the commission's fair hearing process |
---|
603 | 332 | | and [reserve the right to amend] the managed care organization's |
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604 | 333 | | process for resolving recipient and provider appeals of denials |
---|
605 | 334 | | based on medical necessity [to] include an independent review |
---|
606 | 335 | | process established by the commission for final determination of |
---|
607 | 336 | | these disputes. |
---|
617 | | - | (b) The commission, in consultation with Medicaid managed |
---|
618 | | - | care organizations and the state Medicaid managed care advisory |
---|
619 | | - | committee, shall develop and implement a policy that ensures the |
---|
620 | | - | coordinated and timely delivery of Medicaid wrap-around benefits to |
---|
621 | | - | recipients. In developing and implementing the policy under this |
---|
622 | | - | subsection, the commission shall consider: |
---|
623 | | - | (1) streamlining a Medicaid managed care |
---|
624 | | - | organization's prior approval of services that are not |
---|
625 | | - | traditionally covered by primary health benefit plan coverage; |
---|
626 | | - | (2) including the cost of providing a Medicaid |
---|
627 | | - | wrap-around benefit in a Medicaid managed care organization's |
---|
628 | | - | financial reports and in computing capitation rates, if the |
---|
629 | | - | Medicaid managed care organization provides the wrap-around |
---|
630 | | - | benefit in good faith and follows commission policies; |
---|
631 | | - | (3) reducing health care provider and recipient |
---|
632 | | - | abrasion resulting from the recovery process when a recipient's |
---|
633 | | - | primary health benefit plan issuer should have been the primary |
---|
634 | | - | payor of a claim; |
---|
635 | | - | (4) efficiently providing Medicaid reimbursement for |
---|
636 | | - | services ordered, referred, prescribed, or delivered by a health |
---|
637 | | - | care provider who is primarily providing services to a recipient |
---|
638 | | - | through primary health benefit plan coverage; |
---|
639 | | - | (5) allowing a recipient with complex medical needs |
---|
640 | | - | who has established a relationship with a specialty provider in an |
---|
641 | | - | area outside of the recipient's Medicaid managed care |
---|
642 | | - | organization's service delivery area to continue receiving care |
---|
643 | | - | from that provider; and |
---|
644 | | - | (6) allowing a recipient using a prescription drug |
---|
645 | | - | previously paid for under the recipient's primary health benefit |
---|
646 | | - | plan coverage to continue receiving the prescription drug without |
---|
647 | | - | requiring additional prior authorization. |
---|
648 | | - | (c) The executive commissioner may seek a waiver from the |
---|
| 355 | + | (b) The commission, in coordination with Medicaid managed |
---|
| 356 | + | care organizations, shall develop and adopt a clear policy for a |
---|
| 357 | + | Medicaid managed care organization to ensure the coordination and |
---|
| 358 | + | timely delivery of Medicaid wrap-around benefits for recipients |
---|
| 359 | + | with both primary health benefit plan coverage and Medicaid |
---|
| 360 | + | coverage. |
---|
| 361 | + | (c) To further assist with the coordination of benefits, the |
---|
| 362 | + | commission, in coordination with Medicaid managed care |
---|
| 363 | + | organizations, shall develop and maintain a list of services that |
---|
| 364 | + | are not traditionally covered by primary health benefit plan |
---|
| 365 | + | coverage that a Medicaid managed care organization may approve |
---|
| 366 | + | without having to coordinate with the primary health benefit plan |
---|
| 367 | + | issuer and that can be resolved through third-party liability |
---|
| 368 | + | resolution processes. The commission shall review and update the |
---|
| 369 | + | list quarterly. |
---|
| 370 | + | (d) A Medicaid managed care organization that in good faith |
---|
| 371 | + | and following commission policies provides coverage for a Medicaid |
---|
| 372 | + | wrap-around benefit shall include the cost of providing the benefit |
---|
| 373 | + | in the organization's financial reports. The commission shall |
---|
| 374 | + | include the reported costs in computing capitation rates for the |
---|
| 375 | + | managed care organization. |
---|
| 376 | + | (e) If the commission determines that a recipient's primary |
---|
| 377 | + | health benefit plan issuer should have been the primary payor of a |
---|
| 378 | + | claim, the Medicaid managed care organization that paid the claim |
---|
| 379 | + | shall work with the commission on the recovery process and make |
---|
| 380 | + | every attempt to reduce health care provider and recipient |
---|
| 381 | + | abrasion. |
---|
| 382 | + | (f) The executive commissioner may seek a waiver from the |
---|
690 | | - | SECTION 16. Section 62.152, Health and Safety Code, is |
---|
691 | | - | amended to read as follows: |
---|
692 | | - | Sec. 62.152. APPLICATION OF INSURANCE LAW. (a) To provide |
---|
693 | | - | the flexibility necessary to satisfy the requirements of Title XXI |
---|
694 | | - | of the Social Security Act (42 U.S.C. Section 1397aa et seq.), as |
---|
695 | | - | amended, and any other applicable law or regulations, the child |
---|
696 | | - | health plan is not subject to a law that requires: |
---|
697 | | - | (1) coverage or the offer of coverage of a health care |
---|
698 | | - | service or benefit; |
---|
699 | | - | (2) coverage or the offer of coverage for the |
---|
700 | | - | provision of services by a particular health care services |
---|
701 | | - | provider, except as provided by Section 62.155(b); or |
---|
702 | | - | (3) the use of a particular policy or contract form or |
---|
703 | | - | of particular language in a policy or contract form. |
---|
704 | | - | (b) Section 4201.304, Insurance Code, does not apply to a |
---|
705 | | - | health plan provider or the provider's utilization review agent. |
---|
706 | | - | SECTION 17. The policies for implementing changes to |
---|
707 | | - | payment rates required by Section 531.02112, Government Code, as |
---|
708 | | - | added by this Act, apply only to a change to a fee, charge, or rate |
---|
709 | | - | that takes effect on or after January 1, 2021. |
---|
710 | | - | SECTION 18. The Health and Human Services Commission shall |
---|
711 | | - | implement: |
---|
712 | | - | (1) the Medicaid provider management and enrollment |
---|
713 | | - | system required by Section 531.021182(c), Government Code, as added |
---|
714 | | - | by this Act, not later than September 1, 2020; and |
---|
715 | | - | (2) the modernized claims processing system required |
---|
716 | | - | by Section 531.021182(d), Government Code, as added by this Act, |
---|
717 | | - | not later than September 1, 2023. |
---|
718 | | - | SECTION 19. Not later than December 31, 2019, the Health and |
---|
719 | | - | Human Services Commission shall develop, implement, and publish on |
---|
720 | | - | the commission's Internet website the process required under |
---|
721 | | - | Section 531.0319, Government Code, as added by this Act. |
---|
722 | | - | SECTION 20. Section 531.0602, Government Code, as added by |
---|
| 466 | + | SECTION 13. (a) Not later than December 31, 2019, the |
---|
| 467 | + | executive commissioner of the Health and Human Services Commission |
---|
| 468 | + | shall establish the advisory committee as required by Section |
---|
| 469 | + | 531.02112(b), Government Code, as added by this Act. |
---|
| 470 | + | (b) The procedure for implementing changes to payment rates |
---|
| 471 | + | required by Section 531.02112, Government Code, as added by this |
---|
| 472 | + | Act, applies only to a change to a fee, charge, or rate that takes |
---|
| 473 | + | effect on or after January 1, 2021. |
---|
| 474 | + | SECTION 14. Section 531.0602, Government Code, as added by |
---|